hotelF1 Rouen Sud Parc Expos Hotel

We stay twice a year for ten years, we are content because the quality is satisfactory, and again the staff were as helpful as usual, and we know the standard to expect. However, there seems to be small problems and this time it was that the main light in our room was blinking most of the time, that we chose to leave it of

Fine - polite service but room smelled of smoke.

Dirty bed covers, filthy showers and toilets. Terrible bed ,mattress so thin i couldnt sleep. Carpet in corridors stained. Would your managing director stay here ? I think not

Great

The bedrooms were clean and the bedding fresh. The toilets were not clean after heavy usage from other patrons. The woman on reception was friendly.

Very poor. Booked 2 rooms. One room had 5 cockroaches in. Both rooms were very run down and smelt of smoke. Hotel was noisy almost all night. The worst hotel accommodation we have ever stayed in and we will not use F1 again.

The stink in the room was so distasteful I almost left.

Dirty Smelly Uncomfortable

My stay was excellent value for money, the bed was very comfortable and the toilets and showers clean and functional. I would definitely stay again. My only criticism would be the check-in. I arrived late at night after getting off the ferry in Dieppe then driving to Rouen. I had paid online for my room. On arrival, I was asked to pay 26 cents tax. I have no problem with this, but why is it not included in the online payment? I tried to pay by card at the hotel but was told this is not possible. Why? I had had no Euros (or cents) in my wallet. I had to go and scramble around in my car, trying to find 26 cents in change. fortunately I was able to find enough loose change. What would have happened if I had not been able to find this? Would I have had to drive around an unfamiliar city in the middle of the night, trying to find a cash machine so that I could pay 26 cents and go to bed? I am sure you would agree this is a weakness in your systems and needs addressed.

The beds were unclean. Holes in the bedcover. Floor unclean. The whole place stank of stale cigarettes. My wife and daughter were kept awake by the nocturnal activities of an amorous couple and the marijuana smoking guests in the jungle courtyard.

Clean room, toilet and shower at a low cost.

Good experience. We arrived very late - 1am - after a delayed ferry. The member of staff was very helpful and we were able to check in quickly. The room was clean, although the rest of the hotel, toilets, showers, communal areas were looking a little tired.

The hotel's decor and rooms are run down and noisy so not ideal for families. There is a odour of smoke in the rooms and there are no towels provided any more. I will not be staying in F1 hotels again.

It smelt like a thousand smokers had smoked a thousand cigarettes each in the room just before we got there. The pillows stank of cigarettes, and the bedspread had cigarette burns in it. I was with a young child who should not have to inhale that.

It needs renovation Also the mattress look a bit dirty and the bes spread was faded and frayed