Novotel Rouen Sud Zenith Parc Expo 4 stars

Customer review rating (ALL Rating) 4.5/5 475 reviews

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Angle Avenue de l'Université, Rue de la Mare Sansoure, 76800 SAINT ETIENNE DU ROUVRAY, France

Description

Hotel extras

  • Hotel 100% renovated and air-conditioned.

  • "Le Lodge" new restaurant, bar and terrace.

  • Beautiful coworking spaces and new fitness room.

  • Free and secure car park, equipped with paying TESLA charging stations.

  • 5-min walk: Zenith & exhib. center. 20 min TEOR rapid bus: downtown Rouen.

Our accommodation(s)

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Hotel location

Novotel Rouen Sud Zenith Parc Expo

Angle Avenue de l'Université, Rue de la Mare Sansoure
76800 SAINT ETIENNE DU ROUVRAY
France

GPS:49.389931, 1.059331

Telephone
Fax +33 2 32 91 76 86

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Le Lodge Restaurant

A living space where the warm atmosphere and decor take you through the ages. The fireplace and sofas in the bar offer you a moment of comfort and relaxation. Our terrace welcomes you in the natural setting of the Rouvray forest.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  475 reviews

TripAdvisor Rating  3.5/5  17 reviews

Customer review rating 2.5/5

Tania C. Couples - Confirmed reviews ALL

A Decent Hotel

TripAdvisor rating 4.0/5

MrsWYN-R Couples - TripAdvisor review

Dear Madam, Sir, Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud Zenith Parc Expo. It is always a pleasure to receive positive feedback. Also I am sorry that breakfast did not meet our standards; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Amélie QUELENNEC Adjointe de Direction Novotel Rouen Sud Zenith Parc Expo

Limited recognition of All Membership

Customer review rating 1.5/5

Andrew H. Couples - Confirmed reviews ALL

Dear Mr H., Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud Zenith Parc Expo. I am sorry that the usuals benefits of Diamond statut did not meet our standards; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Also please be informed that we have refunded the cost of the breakfasts to rectify this situation. We would also like to clarify that, in France, the ALL policy regarding free welcome drink allows for only one voucher per stay, regardless of the number of guests. This policy is applied consistently across all participating hotels in France, and our team adheres to these guidelines as set by the program. We hope to see you again soon to offer you a better experience. Sincerely, Amélie QUELENNEC Adjointe de Direction Novotel Rouen Sud Zenith Parc Expo

great location and facilities

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Sir W., Thank you for your review following your stay at the Novotel Rouen Sud Zenith Parc Expo. We are delighted to receive your compliments. We will be sure to share your comments with our entire team. Your satisfaction is the greatest reward for our team, who work daily to provide you with impeccable service. We look forward to welcoming you back soon. Sincerely, José, Reception, Novotel Rouen Sud Zenith Parc Expo.

Disappointed experience

TripAdvisor rating 2.0/5

ClaireA2233 TripAdvisor review

Dear Madam, Sir, Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud Zenith Parc Expo. I am sorry that your stay did not meet our standards; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again soon to offer you a better experience. Sincerely, Amélie QUELENNEC Adjointe de Direction Novotel Rouen Sud Zenith Parc Expo

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Other web-users rate our hotel

  • 127 reviews 9.3/10 Location
  • 314 reviews 6/10 Room
  • 259 reviews 8.7/10 Service
  • 116 reviews 7.9/10 Breakfast
  • 92 reviews 4.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.