Novotel Rouen Sud Zénith Parc Expo 4 stars

Customer review rating (ALL Rating) 4.5/5 1,207 reviews

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Novotel Rouen Sud Zénith Parc Expo - Image 1
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Novotel Rouen Sud Zénith Parc Expo - Image 4
Angle Avenue de l'Université, Rue de la Mare Sansoure, 76800 SAINT ETIENNE DU ROUVRAY, France

Description

Hotel extras

  • Renovated hotel with a swimming pool and air conditioning in all rooms.

  • "Le Lodge" restaurant and terrace open all year round.

  • Fitness center, co-working spaces and outdoor play areas.

  • Free secure parking: 22 Tesla stations (fee), 2 hybrid (slow charging).

  • 5 mins' walk from Zenith Arena and the Exhibition Center, 20 mins by TEOR from downtown Rouen.

Our accommodation(s)

See availabilities

Superior Room - 1 double bed 160x200 and 1 sofa bed for 2 people

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
  • 4 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)
See availabilities

Executive Room - 1 double bed 180x200

  • Views:

    Garden View

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
See availabilities

Superior Room - 1 double bed 180x200

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
See availabilities

Classic Room - 2 single beds and 1 single sofa bed

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Single sofa bed(s) x1

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Rouen Sud Zénith Parc Expo

Angle Avenue de l'Université, Rue de la Mare Sansoure
76800 SAINT ETIENNE DU ROUVRAY
France

GPS:49.389931, 1.059331

Telephone
Fax +33 2 32 91 76 86
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 132 rooms
  • 4 rooms for people with reduced mobility
  • 3 connecting rooms
  • 132 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service

Business

14 Meeting rooms

Family

Services for children

  • Outdoor playground for children
  • Play area
  • Children''s TV Channels

Well-being

Outdoor swimming pool

  • Outside
  • On site

Fitness center

  • On site

Sports and leisure

Gym

  • On site

Table tennis

  • Nearby

Bike rack facilities

  • On site

Boules/petanque

  • On site

Table tennis

  • On site

Bodybuilding equipment/Gym

  • On site

Tennis

  • On site

Boules/petanque

  • Nearby

Bike rack facilities

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 170 parking spaces
  • Parking opened 24/7
  • Parking for a week

Services & equipment

  • TESLA recharging units

Vehicles

  • Bus parking

Security

  • Controled access parking

Accessibility

  • Accessible parking

LE LODGE RESTAURANT

Photo out of - LE LODGE RESTAURANT

From breakfast to dinner, Le Lodge restaurant offers ample, fresh, and seasonal cuisine. Discover our all-you-can-eat buffet brunch every Sunday at noon! Complete your gourmet experience with cocktails, wine, and snacks at the bar.

Cooking style
French
Accessibility
Accessible service
Angle Avenue de l'Université, Rue de la Mare Sansoure, 76800 Saint Etienne Du Rouvray, France
Telephone +33 6 09 39 96 41
Find out more and book
Opening hours
Monday
  • -
  • -
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Tuesday
  • -
  • -
  • -
Wednesday
  • -
  • -
  • -
Thursday
  • -
  • -
  • -
Friday
  • -
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Holiday voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu

From breakfast to dinner, Le Lodge restaurant offers ample, fresh, and seasonal cuisine. Discover our all-you-can-eat buffet brunch every Sunday at noon! Complete your gourmet experience with cocktails, wine, and snacks at the bar.

Book

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Start the day with our all-you-can-eat buffet breakfast: pastries, breads, jams, local cheeses, cold cuts, scrambled eggs, bacon, fruit, yogurt, cereal, fresh orange juice, and local apple juice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,207 reviews

Customer review rating 5.0/5

Paul S. F. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Jackie A. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Robert H. Couples - Confirmed reviews ALL

Dear Mr H., Thank you for taking the time to share your feedback following your stay at Novotel Rouen Sud Zenith Parc Expo. We are sorry that your stay did not meet our standards, and please accept our sincerest apologies. In order to better understand the aspects of your stay that may have disappointed you and identify areas for improvement, we would be grateful if you could provide us with further details regarding the issues you encountered, particularly concerning the breakfast. Your feedback is essential in helping us ensure a better experience for our guests in the future. Please do not hesitate to contact us directly at the following email address: h0… Yours sincerely, Alexia Reception Team Novotel Rouen Sud Zenith Parc Expo

Customer review rating 4.5/5

Thomas M. G. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Bernaerts L. Business - Confirmed reviews ALL

Dear Sir , Thank you for your feedback following your stay at Novotel Rouen Sud Zenith Parc Expo. We are delighted to receive your compliments "friendly and supporting service at reception". We will also make sure to share your appreciation with our entire team. Your satisfaction is the greatest reward for our team, who work every day to provide you with impeccable service. We look forward to welcoming you again. In the meantime, please accept our best regards. Patrick, Reception Service, Novotel Rouen Sud Zenith Parc Expo.

Customer review rating 4.5/5

Jackie A. Couples - Confirmed reviews ALL

Whenever we drive between the UK to & the Algarve, the Novotel Rouen Sud is our preferred place to stay. The hotel is well located, has secure parking, and the staff are very friendly. Breakfast buffet is good and rooms are comfortable with great aircon.

Customer review rating 3.5/5

Robert H. Couples - Confirmed reviews ALL

Arrived later than expected but no problem

Dear Mr H., Thank you for taking the time to share your feedback following your stay at Novotel Rouen Sud Zenith Parc Expo. We are sorry that your stay did not meet our standards, and please accept our sincerest apologies. In order to better understand the aspects of your stay that may have disappointed you and identify areas for improvement, we would be grateful if you could provide us with further details regarding the issues you encountered, particularly concerning the breakfast. Your feedback is essential in helping us ensure a better experience for our guests in the future. Please do not hesitate to contact us directly at the following email address: h0… Yours sincerely, Alexia Reception Team Novotel Rouen Sud Zenith Parc Expo

Customer review rating 4.5/5

Thomas M. G. Couples - Confirmed reviews ALL

Relaxing and reenergising after a long drive through stormy weather. This bas been our halfway house between Cherbourg and Brussels- and vice versa - for many years. Attentive and friendly staff with a cozy restaurant serving excellent food at reasonable prices.

Customer review rating 5.0/5

Bernaerts L. Business - Confirmed reviews ALL

friendly and supporting service at reception

Dear Sir , Thank you for your feedback following your stay at Novotel Rouen Sud Zenith Parc Expo. We are delighted to receive your compliments "friendly and supporting service at reception". We will also make sure to share your appreciation with our entire team. Your satisfaction is the greatest reward for our team, who work every day to provide you with impeccable service. We look forward to welcoming you again. In the meantime, please accept our best regards. Patrick, Reception Service, Novotel Rouen Sud Zenith Parc Expo.

Customer review rating 3.0/5

Kathryn H. Business - Confirmed reviews ALL

Beds were TERRIBLE.

Dear Madam, Thank you for taking the time to share your feedback following your stay at Novotel Rouen Sud Zenith Parc Expo. We are sincerely sorry to learn that the comfort of our bedding did not meet your expectations. Please accept our sincerest apologies for the inconvenience caused. Your comments regarding the mattresses and pillows have been duly noted as we continuously strive to improve the comfort of our rooms. We would also like to thank you for your feedback regarding our water carafes. Please rest assured that we pay particular attention to their cleanliness and maintenance. We hope to have the pleasure of welcoming you back in the future and providing you with a more satisfying experience. Yours sincerely, Alexia, Reception Team Novotel Rouen Sud Zenith Parc Expo.

Customer review rating 4.0/5

Mark R. Couples - Confirmed reviews ALL

Everything was fine apart from the experience at breakfast - the glass lids on the hot items were very poor, on one the handle was loose as the screw on the underside needed tightening to secure it, a very simple job with a screwdriver. On two of the others were broken, non existent apart from the remains of the plastic handle being so small the lids could not be picked up. These were stupid issues which could easily have been fixed.

Dear Guest, Thank you for taking the time to share your feedback following your stay at Novotel Rouen Sud Zenith Parc Expo. We are pleased to know that your stay was otherwise satisfactory. However, we sincerely apologize that the condition of the glass lids on our breakfast buffet did not meet your expectations. We understand how frustrating it must have been to encounter loose and broken handles, especially when these issues could have been easily resolved. Please be assured that your comments have been taken seriously and will be shared with the relevant team so that the necessary measures can be taken to improve the quality of our facilities and ensure a more pleasant breakfast experience for our guests. Once again, we thank you for your valuable feedback and hope to have the opportunity to regain your trust during a future stay. We look forward to welcoming you back in the near future. Yours sincerely, Alexia, Reception Team, Novotel Rouen Sud Zenith Parc Expo.

Customer review rating 4.0/5

Malgorzata L. Business - Confirmed reviews ALL

generally no issues win the hotel

Madam, We thank you for your feedback following your stay at the Novotel Rouen Sud Zenith Parc Expo. We are delighted that you enjoyed your stay and appreciate your compliments. We hope to welcome you again very soon. Sincerely, Patrick, Reception Service, Novotel Rouen Sud Zenith Parc Expo.

Customer review rating 4.0/5

Susan H. Friends - Confirmed reviews ALL

The staff are very welcoming and check in was quick and efficient. There is a restaurant on site which was very good. The rooms were clean and the beds were very comfortable. However the room was in need of redecorating in parts and looked a little tired.

Dear Madam, Thank you for taking the time to write to us following your stay at the Novotel Rouen Sud Zenith Parc Expo. We are very pleased to receive your compliments. At the same time, we are sorry that the service did not meet our standards, and we sincerely apologize. Please be assured that the necessary measures are being implemented to improve the quality of the services mentioned. Once again, we thank you for your feedback and hope to regain your trust during a future stay. Looking forward to welcoming you again soon, please accept, Madam, our best regards. Patrick, Reception Service, Novotel Rouen Sud Zenith Parc Expo.

Customer review rating 2.0/5

Stephen D. Couples - Confirmed reviews ALL

Check in was friendly & helpful and room was OK (except for an odd smell from the bathroom sink). However service at bar and restaurant from the two male staff was brusque & unhelpful. Cutlery was dirty. The tartare de saumon was nice but the gyoza poke bowl was poor. The rice & veg was so cold it was like eating ice cream and the gyoza had cooled sitting on this bed. Breakfast was OK. I have stayed in Ibis, Mercures, Novotel & Sofitel. This was the first big disappointment.

Customer review rating 5.0/5

Claire W. Families - Confirmed reviews ALL

Good overnight stay whilst travelling through France.

Customer review rating 4.0/5

Ayault C. Friends - Confirmed reviews ALL

Booking

Madame, Nous vous remercions pour votre avis suite à votre séjour au Novotel Rouen Sud Zenith Parc Expo. Nous sommes ravis que vous ayez apprécié votre séjour et vous remercions pour vos compliments. Nous espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Patrick, Service Réception, Novotel Rouen Sud Zenith Parc Expo.

Customer review rating 4.5/5

Andrew N. Couples - Confirmed reviews ALL

Good sized rooms - dog friendly and good service in the restaurant.

Dear Sir , Thank you for your feedback following your stay at Novotel Rouen Sud Zenith Parc Expo. We are delighted that you enjoyed your stay and appreciate your compliments. We hope to welcome you again very soon. Best regards, Patrick, Reception Service, Novotel Rouen Sud Zenith Parc Expo.

Customer review rating 4.5/5

Jackie A. Couples - Confirmed reviews ALL

Have stayed here many times on our way to and from Portugal. Comfortable hotel in a convenient location.

Dear Madam, Thank you for sharing your feedback following your stay at Novotel Rouen Sud Zenith Parc Expo. We are delighted to learn that you continue to choose our hotel during your journeys to and from Portugal, and that you appreciate our convenient location and the comfort of our establishment. Your loyalty is greatly appreciated, and we are pleased to remain a welcoming stopover on your travels. We hope to have the pleasure of welcoming you back on your next trip. Kind regards, Alexia Reception Team Novotel Rouen Sud Zenith Parc Expo

Customer review rating 5.0/5

Colin M. Couples - Confirmed reviews ALL

Public transport nearby.

Dear Mr M., Thank you for taking the time to share your feedback following your stay at Novotel Rouen Sud Zenith Parc Expo. We are delighted that you enjoyed our convenient location, the nearby public transport and the ease of booking through the ALL Accor app. We also appreciate your kind words about our afternoon receptionist and are pleased that you enjoyed our fresh water station. We look forward to welcoming you back again very soon. Yours sincerely, Alexia, Front Desk Team, Novotel Rouen Sud Zenith Parc Expo.

Customer review rating 4.5/5

Steve B. Couples - Confirmed reviews ALL

Friendly staff

Customer review rating 5.0/5

Ian M. Couples - Confirmed reviews ALL

Nice bar area and garden to sit in with the dog

Customer review rating 5.0/5

Jennifer J. Couples - Confirmed reviews ALL

We use this hotel as an overnight stop. The hotel is very comfortable, clean, the room has excellent facilities and the staff are exceptional.

Customer review rating 4.5/5

Amy L. Families - Confirmed reviews ALL

Very nice and spacious hotel . Staff always helpful. Rooms nice and roomy. Very nice fireplace near the entrance. Large parking area. Very nice breakfast.

Dear Madam, Thank you for sharing your feedback following your stay at Novotel Rouen Sud Zenith Parc Expo. We are delighted to receive your compliments regarding the comfort and spaciousness of our rooms, the helpfulness of our team, and the warm atmosphere of our lobby with its beautiful fireplace. We are also pleased to hear that you enjoyed our spacious car park and the quality of our breakfast. We will be sure to share your kind words with our entire team. Your satisfaction is the greatest reward for our staff, who work hard every day to provide you with the highest standard of service. We look forward to welcoming you back to Novotel Rouen Sud Zenith Parc Expo in the near future. Yours sincerely, Alexia Reception Team Novotel Rouen Sud Zenith Parc Expo

Customer review rating 3.0/5

Rebecca L. Families - Confirmed reviews ALL

We have stayed previously and had a better experience before. The service in the restaurant was poor.

Other web-users rate our hotel

  • 293 reviews 9.3/10 Location
  • 588 reviews 6.7/10 Room
  • 638 reviews 8.1/10 Service
  • 286 reviews 7.1/10 Breakfast
  • 210 reviews 6.1/10 Cleanliness

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