ibis budget Versailles Château Saint Cyr

The room was clean but the bathroom was extremely tired, the shower leaked across the floor and the grout was very black. I feel that some redecoration and the bathrooms need replacing as it is all looking very dirty and tired despite the best efforts of the cleaning staff.

I booked SIX rooms, for October 27th and 28th, then 30th (2 rooms each day): LQMLJBBB and R37…. All went well on Oct. 27 and we were satisfied with the place and the staff. During the night of Oct. 28th, my sister, who stayed in room 212 (while I was in room 203) was awaken just before midnight by a knock at her door. She asked who that was and he said 'Je suis le veilleur de nuit'. She then slightly opened her door and he did hand out to her a small xylophone; at that point she slammed her door on him immediately. She rang the police about it and tried to call me but I had shut off my own phone for the night. She could not sleep for the rest of the night and one can imagine the stress involved in the following day. In the morning, she reported her ordeal to the staff member who could not help much. She came back on the 30th, with the assurance that the same veilleur was not on duty that night. On the 31st, she met the director of the hotel. But, at this stage (01 Nov.), the CCTV cameras have not been explored yet and the evidence may disappear soon. Even though we had been in that hotel for years before the pandemic, we are now considering NOT to book there anymore.

Room is acommodating

We received a warm welcome and could acces our room earlier than expected. Because we travel with a large caravan and required parking access, this was our choice of accommodation. The room was clean, quiet and comfortable. The room temperature was pleasant and the shower perfect. A floor towel for the bathroom would be an additional bonus. Breakfast is simple, fresh fruits would be another additional bonus.

We checked in on 11th Aug and one of our rooms the sheets on the bunk beat hadn't been changed, as the were wet, not sure if a towel had been left on it or something else!!!