Le Louis Versailles Château Hotel-MGallery

Very helpful and pleasant staff made for really relaxing atmosphere

The hotel is centrally located. not enough information provided for English speakers. I still don't even know how much breakfast cost. The rooms are a bit small and cleaning no done often enough for the size. The staff are great, bar staff and front staff. Tue supervisor - David was very helpful l, friendly and accommodating.

When we arrived at the hotel, we noticed that we smelled strongly of perfume. When we got to our room and opened the door to the bathroom to get ready to go to her birthday dinner, the roof of the bathroom suddenly fell off. I was very scared as I feared I might get hurt. Then we had our room changed and went to our new room. When we entered the room, the whole room smelled like sewage and smelly toilets. I told this to the hotel and had them check and change the room again. It took them quite a while to finally move us to the third room, so we were an hour later than our reservation for my girlfriend's birthday dinner with my girlfriend. As points: The hotel smells like sewage all over the hotel, so they use a lot of perfume. The room was very needed to be checked for safety. The front desk was very slow because they only have new staff and she couldn't find any collegues, therefore, they couldn't process room changes, etc. The hotel gave the key to the guest without checking the room before changing the room. The dinner and other things were our personal feelings, but this was the first time that we felt fear of getting hurt, felt scared, the hotel smelled, and ultimately did not enjoy our stay at all, even though we paid a fair amount of money for it. So we'll never recommend and come back to this hotel.

floor on the sauna is super dangerous - way too slippery

Very professional. Some staff were not as informed as others.