Le Louis Versailles Château Hotel-MGallery 4 stars

The hotel and the staff are lovely. The location is fantastic and the breakfast is delicious. The rooms are clean and comfortable but in all the ones I visited at 4th floor rubber seals to the shower screens were missing and there would be a paddle of water on the floor every time. Also when you go to the bar you wouldn’t expect to have a cheap Cava served as Prosecco!!! So there is room for improvement I would say.

Efficient and welcoming hotel. Very nice surroundings.

First night we had dinner in the restaurant, there was no booking for us even though I had email confirmation of the booking. Once we sat down for dinner, service was so slow and our meal took over 1 hour to come, with no offer of anything in the meantime. We eventually asked for bread ourselves. All we got was an apology, but no discount or anything else. Our bathroom was out of conditioner, frustrating enough once, but after asking reception to top it up during the day, only to find next time I had a shower there was still no conditioner. Unacceptable and won’t be recommending this hotel for a luxury stay.

Lovely hotel with friendly staff let down by the restaurant and pricing

We stayed one night here on a long trip through France. Hotel is perfectly positioned two blocks from train and palace. Great staff, room, and facilities and they gave us the name of a wonderful restaurant for dinner.

As always, our stay at Le Louis was excellent. The hotel is great, the staff fabulous & friendly and the hotel is in a great location. There are many options for food for breakfast even gluten free! The bar is fantastic Overall a memorable stay. So many thanks!

Overall experience was very good. Room was a bit dark .

Excellent stay in a comfortable quiet room and friendly personnel.

Friendly staff Very good breakfast Large ans cosy rooms On the internet a hamam was mentioned but at the facility we only found a steam room

Our stay began with us arriving by train early afternoon - in a rain storm - and walking to the hotel. Thankfully the staff allowed us to check in early. Our room was lovely and well appointed with the most comfortable beds and beautiful linens, and we slept like babies. We had prearranged ticket to visit the Versailles palace and gardens the following day, which turned out to be better weather. We ate lunch the first day and breakfast a la carte two mornings and dinner one time at the hotel - great food.

Very enjoyable stay. The welcome at check-in was first class. We were very well looked after. It was a pleasure to stay at the hotel.

The hotel was super thoughtful on leaving a message with desserts for me and my boyfriend to celebrate our anniversary. Loved it!

Friendly staff

After collecting Accor points for sometime we decided to use them at this hotel on a trip to Paris, we arrived at 7:00pm after a 13 hour drive from Austria, the check in & concierge staff were excellent, but on enquiring if we could book a table to eat in the restaurant we were told it was unlikely but should go & enquire. After unpacking we went to the restaurant at 7:30pm where we’re very very sternly told there was no hope of eating in the restaurant or bar although there were numerous empty tables. We sat at the bar for 10 mins waiting to be served & eventually had to approach a member of staff, after another 10 minutes our drink arrived & at that time we asked again if it was possible to eat...again we were sternly told there was definitely no hope of getting a table to eat. We decided to return to our room to order room service, only to be told that the sandwiches & small salad we wished to order would take 2 hours! Apparently there was no hotel manager on duty to speak with but the senior member of staff contacted us with an apology, they apparently has very few staff/chefs working that evening & there was nothing they could do to help us! Eventually our sandwich & soup arrived (they could not make the salad for some reason) slightly less than 2 hours but by this time it was way past 10:00pm. Our experience was a disappointing & stressful one to say the very least especially as we are very loyal customers!

Original room had no hot water, late arrival/long day meant I didn’t want to wait for elusive technician to fix, so requested and got a welcome room change. New room still very comfortable (I slept well) but obviously a downgrade, not reflected when paying the bill.