Le Louis Versailles Château, MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.6/5 1,776 reviews

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Description

Hotel extras

  • Your hotel on royal land, 200 meters from the Palace of Versailles

  • Just 20 minutes from the centre of Paris

  • TripAdvisor GreenLeaders Gold Status

  • Free access to sauna, hammam and fitness room open 24 hours, 7 days a week

Our accommodation(s)

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Hotel location

Le Louis Versailles Château, MGallery Collection

2 bis avenue de Paris
78000 VERSAILLES
France

GPS:48.801903, 2.1287

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L ALCOVE TEST MEP

This 60-person capacity restaurant welcomes guests to a setting with lots of nods to the city's history and palace. Enjoy a modern and seasonal menu in the pure spirit of Versailles.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,776 reviews

Customer review rating 4.0/5

Samantha S. Business - Confirmed reviews ALL

I stayed for 3 nights. The room was quiet although I had to keep the window closed as I was right at the front. Restaurant was a bit busy Tuesday morning - had to wait to be seated but food choices good.

Dear Samantha, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our location and found your room comfortable. We appreciate your understanding regarding the busy restaurant and will continue to strive for efficient service during peak times. Best regards, Le Louis Versailles Château, MGallery Collection

Customer review rating 5.0/5

Azim C. Business - Confirmed reviews ALL

Stayed in this hotel several times over the last 20 years but first time under this brand. I was very pleased with the stay in this business trip

Dear Azim, Thank you for your kind words regarding your recent stay at Le Louis Versailles Château, MGallery Collection. We are delighted to hear that you appreciated our location, cleanliness, and food offerings. It is always a pleasure to welcome returning guests, and we look forward to serving you again in the future. Goodbye, Le Louis Versailles Château, MGallery Collection

Customer review rating 2.0/5

Sandra B. Solo - Confirmed reviews ALL

I live close to Paris. Came to stay for a 'spa' weekend since my apartment was being painted. First night, I couldn't get a server to take my dinner order - they were all too busy chatting. Second night, realized the painting wasn't done, so I needed to stay another night. It took 2 persons at the desk, but eventually, the girl said I could have an upgrade for free since I was platinum status, plus the intention was to use my points. When I checked out, that wasn't on my record. The girl who checked me out wanted me to pay 600 euros. I ended up using an additional upgrade that I had been credited for earlier, plus the points. The 'spa' wasn't really a spa and was always full. Frankly, the room was also only so-so. I had to leave the shower running for ten minutes to get hot water. It just wasn't what I expected for a MGallery stay.

Dear Ms. B., Thank you for taking the time to share your experience at Le Louis Versailles Château, MGallery Collection. We genuinely value guest feedback as it helps us improve our services. I am pleased to hear that you appreciated our prime location; however, I regret to learn about your dissatisfaction with the service you received during your stay. It is concerning to hear that our staff did not meet your expectations during your dining experience, as we strive to maintain a high standard of service. Additionally, I apologize for the confusion regarding your upgrade and the billing process at checkout. Your feedback will be addressed with our team to ensure clarity in our procedures. Regarding the spa facilities, I appreciate your comments and will pass them to our management team for consideration. We aim to provide our guests with a relaxing experience, and I am sorry that we fell short in this area. Furthermore, I understand the inconvenience caused by the hot water issue and will investigate this matter further. Thank you again for your insights, and I hope to welcome you back for a more enjoyable experience. Sincerely, Le Louis Versailles Château, MGallery Collection

Customer review rating 5.0/5

Michael K. Couples - Confirmed reviews ALL

A magnificent suite, centrally located.

Dear Michael, Thank you for your kind words regarding the beautiful suite and its prime location. We are delighted to hear that you enjoyed your stay with us at Le Louis Versailles Château. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Le Louis Versailles Château, MGallery Collection

Customer review rating 5.0/5

Sue M. Solo - Confirmed reviews ALL

Staff fantastic so friendly & helpful location for palace of Versailles couldn’t be better

Dear Sue, Thank you for your kind words regarding our staff and the location of Le Louis Versailles Château. We are delighted to hear that you enjoyed your stay and found our team to be friendly and helpful. We look forward to welcoming you back in the future. Best regards, Le Louis Versailles Château, MGallery Collection

Other web-users rate our hotel

  • 1,201 reviews 9.2/10 Location
  • 1,493 reviews 7.4/10 Room
  • 1,719 reviews 8.6/10 Service
  • 8 reviews 5.2/10 WiFi
  • 907 reviews 8.7/10 Breakfast
  • 772 reviews 9.1/10 Vibe
  • 740 reviews 7.5/10 Comfort
  • 382 reviews 7/10 Cleanliness

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