ibis Versailles Château 3 stars

Customer review rating (ALL Rating) 4.2/5 1,001 reviews

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ibis Versailles Château - Image 1
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4 Avenue du Général de Gaulle, 78000 VERSAILLES, France

Description

Hotel extras

  • 219 yards from the Palace of Versailles

  • Near the Royal Opera House and Montansier Theater

  • A stone's throw from Versailles Palais des Congrès

  • Quick access to the Haras du Jardy equestrian center and large stables

  • Paid undercover private car park, subject to availability (EUR 18 per day)

Our accommodation(s)

Hotel location

ibis Versailles Château

4 Avenue du Général de Gaulle
78000 VERSAILLES
France

GPS:48.801529, 2.129024

Telephone
Fax +33 1 39 50 06 31

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,001 reviews

Customer review rating 0.5/5

Richard L. Couples - Confirmed reviews ALL

We had to cancel due to sudden illness. Wer gave several days notice but our payment was not refunded. Obviously we were aware of the t&cs and accepted that we would not get a refund but it is irritating that the hotel's system grinds on and asks for feedback on a stay we did not make.

Dear Sir, Thank you for your message. We are sorry to hear about the sudden illness. However, we did not receive any cancellation request or explanation from your side before the reservation deadline. As the booking was no longer cancellable under the applicable terms and conditions, the reservation was therefore charged. We remain sorry for the situation and thank you for your understanding. Best regards,

Customer review rating 3.5/5

Terese S. Solo - Confirmed reviews ALL

Everyone on the staff was very professional and welcoming. While I realize you have dynamic pricing and are in an excellent location so want to take advantage of this, I find the price of the rooms exorbitant for an IBIS--for approximately 200 euros a night for a 3 star hotel. There should be Kleenex in the bathrooms as well as some sort of lotion. The bathroom size is minuscule-0the design used for this did not at all consider the average size of most adults.

Dear TERESE S., We very much appreciate your comments regarding your stay at the ibis Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Alberto B. Couples - Confirmed reviews ALL

GOOD: Very good location (10+) both for the Castle and for the station to Paris. Receptionists are professional as I would expect in a 3-stars hotel. BAD: Breakfast is in my opinion not worth the price, I found it very basic: minimal (but not bad) with good brioches/croissants while the international part (eggs&bacon) was badly cooked. Room is very small so I can't suggest it for long stays but for 2-3 days is ok. I will probably come back in this hotel for my business in Paris (price is good, location is perfect, area is very quite so I do not need to stay much in the room apart from sleeping). Not sure if I will pay for the breakfast as there are many restaurants in the area (walking distance) offering a more international one and better quality at the same price.

Dear ALBERTO B., We very much appreciate your comments regarding your stay at the ibis Versailles Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Diane*** N. Couples - Confirmed reviews ALL

Check in was smooth. After an earlier enquiry about 2 beds rather than one that was confirmed by email our room only had one bed. We were shown one which had the desk converted into a bed. However we decided to stay where we were. The bathroom was extremely small with little room to dry after a shower. However it was very comfortable and in a great place.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 2.5/5

Pranav S. Couples - Confirmed reviews ALL

It was too hot, AC not working and front desk could not provide fans to stay cool.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Other web-users rate our hotel

  • 876 reviews 9.1/10 Location
  • 1,216 reviews 3.4/10 Room
  • 781 reviews 8.6/10 Service
  • 19 reviews 5.1/10 WiFi
  • 847 reviews 2.5/10 Comfort
  • 584 reviews 8.8/10 Breakfast
  • 276 reviews 5.8/10 Cleanliness

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