ibis budget Annecy Poisy 2 stars

Customer review rating (ALL Rating) 4.4/5 741 reviews

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159 Route De Closon, 74330 POISY, France

Description

Hotel extras

  • Large television screen

  • Car park

  • Access to public transport nearby

  • Close to motorway access

  • Shaded terrace

Our accommodation(s)

Hotel location

ibis budget Annecy Poisy

159 Route De Closon
74330 POISY
France

GPS:45.920474, 6.084099

Telephone
Fax +33 4 50 62 72 35

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  741 reviews

Customer review rating 2.5/5

A K. Families - Confirmed reviews ALL

Unfortunately, the stay did not meet expectations. In the room, there was no soap available at the handwashing basin. The only soap dispenser was fixed to the wall inside the bathroom/shower area, making it impractical to use for the sink. The room temperature was around 26°C, which was quite uncomfortable. Opening the window to get fresh air was not a viable solution, as the noise from the road was very strong—almost as if the cars were passing directly through the room. As a result, we were not able to sleep well during the night. Additionally, the bedding was not in good condition, which further impacted comfort. At check-out early in the morning, the service was also disappointing. The receptionist did not leave his seat or approach us. From a distance, he simply told us to leave the key on the reception desk, without any interaction or basic customer service. Considering the price paid (almost 100€/ day), I expected a better level of comfort and service. Improvements in room amenities, and customer service would significantly enhance the overall experience.

Customer review rating 4.0/5

Serhat A. Families - Confirmed reviews ALL

It was as expected. Room was good enough and breakfast was very good for that price.

Customer review rating 0.5/5

Jeenal S. Families - Confirmed reviews ALL

We booked 3 x accessible rooms, a few days before arrival we received a call asking if we can swap these rooms for 3 rooms with 3 proper triple beds next to eachother. Upon arrival, the rooms were not next to eachother and only one was a triple room, the others had a fold out bed which is not what we were promised and was extremely uncomfortable. Reception was very rude and unhelpful.

We must firmly clarify that the accessible rooms you originally booked and the rooms you agreed to switch to are strictly identical in terms of bedding configuration and overall comfort. The only difference lies in the bathroom, which is adapted for accessibility purposes. Consequently, the fold-out beds are exactly the same in both room types. This was clearly explained and agreed upon during the phone call prior to your arrival. It is therefore not justified to raise complaints regarding elements that were fully disclosed and accepted in advance. Furthermore, the rooms allocated to you are normally sold at a higher rate than the ones initially booked. Under these circumstances, we cannot accept the nature of your complaint, as the service provided was entirely in line with what had been communicated and agreed.

Customer review rating 5.0/5

Eugenio S. R. Families - Confirmed reviews ALL

Great location, top staff. Thank you all

Madame/Monsieur S. R., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Annecy Poisy. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Customer review rating 4.0/5

Jeanine D. S. Business - Confirmed reviews ALL

It's a basic accomodation, but offering everything you need. Room was clean and very sound-proof. Breakfast more than I would have expected in a budget hotel. Friendly staff. One area for improvement: the carpet in the hallway could have used some extra vacuuming cleaning

Dear Jeanine D. S., Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear that you found value in our accommodations and enjoyed the cleanliness and breakfast offerings. Your comment about the hallway carpet has been noted for our housekeeping team to address. Best regards, ibis budget Annecy Poisy

Other web-users rate our hotel

  • 299 reviews 8.3/10 Location
  • 670 reviews 6.4/10 Room
  • 428 reviews 8/10 Service
  • 8 reviews 10/10 WiFi
  • 293 reviews 6/10 Cleanliness
  • 291 reviews 7.9/10 Breakfast
  • 5 reviews 2/10 Bar

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