hotelF1 Villepinte 1 star

Customer review rating (ALL Rating) 3.1/5 362 reviews

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Description

Hotel extras

  • Establishment completely renovated since May 2021

  • Friendly and attentive team. Available 24/7 on days when the hotel is open

  • Breakfast tray service in accordance with the health protocol

  • Wi-Fi and free parking.

Our accommodation(s)

Hotel location

hotelF1 Villepinte

Exhibition Centre, Sortie n°2 "Visiteurs" A104
93420 Villepinte
France

GPS:48.967125, 2.515964

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.1/5  362 reviews

TripAdvisor Rating  2.5/5  94 reviews

Well located

Customer review rating 2.0/5

David F. Solo - Confirmed reviews ALL

Check in very smooth. Room smelt of something..damp? Obviously why window was open and room was freezing. 3 rooms next to me occupied by Arab couples. TV noise till 01:00. Then shouting in corridors and banging on doors at 06:00. I went out and shouted at them, they fled. Never again.

„Budget“ Hotel, but still too little for the price

Customer review rating 3.5/5

Lucho Business - Confirmed reviews ALL

The hotel is clean, everything works, the bed was comfortable enough and it was safe. The location is perfect if you are just staying for the night and the continue your flight from CDG or if you go to an event or exposition at Villepinte. The hotel is old, stained and everything is very tight. The breakfast is very cheap. The milk disappears after 10 seconds. But does the trick.

Dear guest, Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel clean and that everything was in working order during your stay. It's great to know that you found the bed comfortable and felt safe during your time with us. We also appreciate your positive comments about the convenient location, especially for those traveling to or from CDG airport or attending events at Villepinte. However, we apologize for any inconvenience caused by the age and tightness of our hotel facilities. Your feedback regarding the stains and overall condition of the hotel has been duly noted, and we will work to address these issues to improve the overall experience for our guests. We're also sorry to hear about the issues with the breakfast, and we'll investigate the milk disappearing quickly to ensure a better experience for future guests. We're committed to providing a quality experience for all our guests, and we appreciate your valuable feedback as it helps us to identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay. Warm regards, The Hotel F1 Villepinte Parc des Expositions Team

Bad customer service.

Customer review rating 0.5/5

Geetanjaleebye Families - Confirmed reviews ALL

Was told to leave by staff before check out day as they had misinformation. This caused me embarrassment and inconvenience. Shake on you. Never again!

Dear guest, We are sincerely sorry to hear about your unpleasant experience with our customer service. It is regrettable that you were informed to leave before the scheduled check-out date due to misinformation, causing embarrassment and inconvenience. We completely understand your frustration, and we sincerely apologize for this incident. Your feedback is extremely important to us, and we take this matter very seriously. We will closely review what happened and take steps to prevent it from happening again in the future. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience. Warm regards, The Hotel F1 Villepinte Parc des Expositions Team.

Absolutely disgusting, dirty rooms not clean and rough area

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

Upon arriving and given our room, the room had not been cleaned and there was pizza boxes and bottles all over the room. We complained and was given another room which we could not stay in as there was either sick or feces up the wall and hairs all over the bedding. It was absolutely disgusting and I wouldn’t have even allowed my dog to stay in there. The overall smell in the whole hotel was vile and lots of dodgy people around made it feel unsafe. In the car park we witnessed a drunk person reverse into another car and drive off. We left immediately and booked into the ibis across the road which was clean and much better. I know this is a cheap budget hotel and we have stayed in plenty all over France but this one we was not prepared to risk staying in as it was just disgusting.

Monsieur S., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à hotelF1 Villepinte Parc des Expositions. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Je pense qu'il y a un peu d'exagération sur le descriptif, de plus si l'hôtel été en insécurité comme vous le dite le personnel n'y resterai pas ainsi que notre clientèle d'habitué ! Bien a vous Audrey

Awful

Customer review rating 0.5/5

Nicola Families - Confirmed reviews ALL

People smoking, dirty room, noise all night. It’s by far the worst hotel stay I’ve ever had.

Monsieur H., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à hotelF1 Villepinte Parc des Expositions. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Bien a vous Audrey

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Other web-users rate our hotel

  • 205 reviews 6.3/10 Location
  • 437 reviews 3.4/10 Room
  • 276 reviews 7.1/10 Service
  • 23 reviews 3.3/10 WiFi
  • 232 reviews 2.8/10 Comfort
  • 218 reviews 3/10 Cleanliness
  • 95 reviews 3/10 Breakfast
  • 70 reviews 2.6/10 Amenities

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