ibis Aulnay Paris Nord Expo Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 903 reviews

ALLSAFE approved hotel

Information message

ibis Aulnay Paris Nord Expo
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+ 15 Services

Hotel extras

  • Advantage 1

  • Fitness Room

  • Advantage 3

  • Advantage 4

  • Advantage 5

Hotel location

ibis Aulnay Paris Nord Expo

Route nationale 370
Carrefour de l'europe
93600 aulnay sous bois
france

Fax: (+33)1/48793696

Check-in from 12h00

Check out up to 12h00

  • AULNAY SOUS BOIS:  617 ROUTE DE GONESSE

  • RER B:  B AULNAY SOUS BOIS

  • By plane

    PARIS ORLY At 45km / 28 miles

  • By plane

    PARIS ROISSY CDG At 8km / 5 miles

  • By car

    AULNAY N°3 At 4km / 2 miles

  • By car

    AULNAY ZI At 2km / 1 miles

  • By train

    AULNAY SOUS BOIS At 4km / 2 miles

  • By train

    VILLEPINTE At 4km / 2 miles

GPS:48.952419, 2.485703

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR Non contractual photo

The Bar: a friendly place to get together at any time of day.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 50

  • Maximum capacity: 15 people

Find out more

Our guest reviews for
ibis Aulnay Paris Nord Expo

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

903 reviews

TripAdvisor Rating 3.5/5

152 reviews

Disappointing

Customer review rating 2.5/5

Gary P. Couples - 16/10/2021 Confirmed reviews ALL

Bedroom Basic, but clean, receptionist helpful. Intimidating arrival experience, due to amount of lorries parked on surrounding roads we expected a truckers stop. Rave type event going on all night close by. Sat Nav directions are no where near hotel, took an extra half hour more than expected to find. No facilities available when we arrived.

Cher Monsieur P., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Aulnay Paris Nord Expo. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. D'ailleurs, nous alertons régulièrement les services de la mairie au sujet du stationnement gênant, voir interdit des camions sur la voie publique. Concernant les données GPS, nous ne sommes pas spécialistes en maintenances de satellites, mais en sélectionnant ibis aulnay paris nord expo sur waze, ce dernier nous amène devant le portail de l'hôtel. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Cher Monsieur, en l’expression de nos sentiments les meilleurs.
Customer review rating 4.0/5

Anonymous Couples - 16/10/2021 Confirmed reviews ALL

agreable

Cher Monsieur P., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Aulnay Paris Nord Expo. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Cher Monsieur, en l’expression de nos sentiments les meilleurs

Bit dead and grey

Customer review rating 2.5/5

Anonymous Business - 11/09/2021 Confirmed reviews ALL

First of all, hard to find. Secondly, on Saturday evening, the main streets in the neighbourhood are lined with trucks staying there for Sunday. Bit spooky, unpleasant arrival. Inside it is like a discotheque with red and purple light. Only the receptionist was nice and cordial in the evening and in the morning. And op top of this, there is corona, so the restaurant is just a room with chairs stacked on tables. The room is functional, toilet a bit smelly.

Dear HERMIEN R., Thank you for taking the time to tell us about your experience at the ibis Aulnay Paris Nord Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Door slam

Customer review rating 2.5/5

Anonymous Business - 16/12/2019 Confirmed reviews ALL

Wake up every morning by slamming doors. Smell of cigarette during the night

Average quality hotel at fair price point. Staff did nothing to make my stay special.

Customer review rating 3.0/5

Anonymous Business - 10/12/2019 Confirmed reviews ALL

Room was clean. It was annoying to be asked to be let in/out of the hotel as the staff had to open the gate. Was stuck outside at 11pm for 10 minutes in the rain while waiting for a staff member to answer the intercom. Food was available but of mid range quality the "restaurant" was a toaster oven.

Dear guest, Thank you for choosing our hotel for your stay. We are sorry to have disappointed you during your stay. Just to let you know, for security and safety reasons, we must close the gate and open it when the guest is coming. It happen sometimes that the receptionnist is upstairs so he can't oppen you the gate at the right moment. We are sorry. Regarding the snacks, it's not a restaurant, and we don't pretend to be one. This is a snack formula. We are sorry that the service did not meet your expectations. However we are available at the 24 hour reception, don't hesitate to ask our staff if you need something. We hope to welcome you again to give you entiere satisfaction. Regards, Selia, receptionnist.

Perfect location not far from the airport.

Customer review rating 5.0/5

Barbara B. Families - 09/12/2019 Confirmed reviews ALL

Reception was friendly, we enjoyed a glass of wine and snacks. We requested a taxi early in the morning and all was handled efficiently. Our room was spotlessly clean and comfortable.

Dear guest, Thank you for choosing our hotel for your stay. We are happy to see that you enjoyed it. We look forward to welcoming you soon. Best regards, Selia, receptionnist.

Convenient and comfortable

Customer review rating 4.5/5

David P. Solo - 21/08/2019 Confirmed reviews ALL

Hotel in a good location for visiting Citroen Conservatoire. Plenty of free parking. Good restaurant adjacent. Staff friendly and helpful. Room a little small, but comfortable and well equipped. Good breakfast.

Very nice !

Customer review rating 5.0/5

I. R. Friends - 09/07/2019 Confirmed reviews ALL

My stay at this hotel was very pleasant, the hotel room is clean and the beds are very comfortable as well. The employees are really friendly too and there is nothing to complain about! I booked the room for 1 person but ended up sharing it with a friend, even that was no problem at all and the hotel responded to my e-mail very fast. They even made sure that I could have my room on the same floor as my friends, as well as near to their room. Thank you!

Dear ISABELLE R., We very much appreciate your comments regarding your stay at the ibis Aulnay Paris Nord Expo. We are glad to know that you had a good stay with us. Indeed, our staff give the best to satisfy you with benefits. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Umesh.

A bit warm in bedroom.

Customer review rating 4.0/5

O. M. Solo - 05/07/2019 Confirmed reviews ALL

Good. My bathroom door made so much noise! I was I think at number 545 on the 4th floor. Near the bed on the right side the wall bottom is broken and needs repairs. Thanks, Monique O.

Dear PEROLOF O., Thank you for taking the time to tell us about your experience at the ibis Aulnay Paris Nord Expo. Don't forget our staff are available 24h/24 and 7/7 days. So if you have a problem you can call them. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Umesh

Consistently Great

Customer review rating 5.0/5

Charlie Business - 16/11/2018 Confirmed reviews ALL

I am a regular guest here and always receive great service. Reasonable prices with CLEAN and comfortable rooms. All staff make me feel most welcome.

Dear CHARLES D., Thank you for your comment and rating giving to our hôtel. We are happy to welcome you all the time and we will always try to satisfy you as much as possible. We hope to see you again soon and do no forget we have a gym room for our customers ! Sincerely, Umesh.

Very Nice

Customer review rating 4.0/5

Anonymous Solo - 03/10/2018 Confirmed reviews ALL

Nice Staff

Dear ALAN C., Thank you for your positive comment about our hôtel. Our staff do the best for you and always try to get your satisfaction. Thank you again , we hope to see you again soon ! Sincerely, Umesh

Poor Customer Service

Customer review rating 2.0/5

Anonymous Couples - 18/09/2018 Confirmed reviews ALL

Staff was not welcoming during check in

Dear BEATERICE V., Thank you for taking the time to tell us about your experience at the ibis Aulnay Paris Nord Expo. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are going to take measure about our customer service as quickly as possible ! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Umesh

Friendly environment

TripAdvisor rating 4.0/5

michaelbD4758FW Business - 03/07/2017 TripAdvisor review

No suprise when you have your habits under this label. friendly employees. Quiet building- good bed, Beware no restaurant!! Safety parking. Average price but nevertheless a bit expensive for the poor environment around.

Hello, we would like to thank you for your compliments and hope to see you again for a future stay! Restaurants are around the hotel and a new restaurant located at the entrance of the hotel is opening soon. Best regards, Naoëlle.

Could Be Better

TripAdvisor rating 3.0/5

Craig5554 Friends getaway - 10/07/2014 TripAdvisor review

Hotel Clean and tidy. Room was twin beds as requested. Booked online and had no option of smoking or none smoking so when checking in we were asked if we wanted a smoking or none smoking. We said non smoking but ended up with a smoking room anyway :( apparently they were fully booked. Apart from a smelly room all was good.

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