ibis Villepinte Parc Expos 3 stars

Customer review rating (ALL Rating) 3.8/5 508 reviews

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A104 Sortie no2 Visiteurs, Parc des expositions BP 64069, 95972 ROISSY CDG CEDEX, France

Description

Hotel extras

  • In the heart of the Exhibition Park

  • La Boucherie Restaurant

  • Secure enclosed car park (fees apply)

  • Large shady terrace

  • Quiet environment

Our accommodation(s)

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Hotel location

ibis Villepinte Parc Expos

A104 Sortie no2 Visiteurs, Parc des expositions BP 64069
95972 ROISSY CDG CEDEX
France

GPS:48.967693, 2.516266

Telephone
Fax +33 1 48 63 23 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

RESTAURANT LA BOUCHERIE

For meat lovers, come and taste our beautifully-cooked beef, house burgers, as well as regional dishes! For gourmets, the dessert menu will delight you. Benefit from the terrace in the summer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  508 reviews

TripAdvisor Rating  2.9/5  135 reviews

Customer review rating 2.5/5

Chantal P. Business - Confirmed reviews ALL

DIRTY and BATHROOM in need of a full renovation

Dear Madam Chantal, Thank you for taking the time to share your experience. We take our customers' feedback regarding cleanliness and the condition of the facilities very seriously. Please be assured that your comments have been forwarded to our maintenance team for review. Your satisfaction is essential to us, and we are committed to maintaining high standards in our establishment. Ashley, Assistant manager front office

Customer review rating 4.0/5

Maia P. Solo - Confirmed reviews ALL

The location is close to the CDG airport but the name can be confusing for taxi drivers. The room was comfortable and the bathroom was spacious, though the toilet took several tries until it flushed. Overall it was a very good stay for one night.

Dear Maia P., Thank you for your positive comments regarding your recent stay. We are pleased to learn that you found our rooms comfortable and our bathroom spacious. We take note of your remark regarding the possible confusion concerning the flushing issue you encountered. Your feedback is valuable to us. Ashley, Assistant Manager Front Office

Customer review rating 0.5/5

Karl R. Families - Confirmed reviews ALL

Booked last minute due to flight cancellation, when we arrived the hotel seems very quiet and was a bit chilly in the lobby area. We got to our room just gone midnight and when we walked in it was cold, we had been travelling since 6pm with 2 children we were very tired. So we beared with the cold for the night keeping wrapped up. The sleep was horrendous all night due to noise from the nearby road and the cold. On waking in the morning the condensation from the window had made a puddle on the table and you could see what on the walls. We went to reception and asked to be moved to a room where the heating worked, as the small radiator in the room was not working. The staff member, who had a big fleece on probably the to the hotel being so cold said her colleague will be in about 1-2hour and he will look at it. 2 hours passed and no one had looked at the heating so we asked again and said it is very cold we need to change rooms only at this point did the lady on reception let us know the heating in the hotel was broken. We were not made aware of this upon checking in otherwise we would not have stayed. We were booked for 2 nights due to the next available flight so told them we will be leaving the hotel to find another one and asked for a refund. To be fair to the staff member she was apologetic and transferred us to another hotel which was a lot nicer.

Dear Mr, Please excuse me again for this problem. I would like to point out that on the day of your arrival, the heating was working properly. The malfunction happened at night so that’s why you weren’t warned about the problem because there wasn’t any. On the other hand, you did not ask me for a refund but to change rooms. But the problem was throughout the hotel and I didn’t know when the problem would be resolved. I preferred so you change hotels to be in better conditions with your children. I hope you had a good end of stay in the hands of my colleagues at Mercure. I'm so sorry again for this inconvenience. Ashley, Assistante de réception

Customer review rating 1.0/5

Eagle B. Business - Confirmed reviews ALL

location is good but the quality of the room (bathroom) is a shame. This hotel est an advertising for rbnb.

Dear Sir Yvan, Know that we make every effort daily to provide a quality service in order to fully satisfy our customers. That is why I would like to personally apologize for the inconvenience you encountered during your stay with us. I sent you several emails but I still haven’t heard back. Ashley, Assistante de réception

Customer review rating 2.5/5

Offir B. Families - Confirmed reviews ALL

The room stinks from smoking

Dear Offir, I am really sorry that you have not been satisfied with your room. Indeed all our rooms are non-smoking but unfortunately some customers allow themselves to smoke in the rooms. Do not hesitate to report it to the reception so that we can find a solution quite quickly. Ashley, Assistant front office

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Other web-users rate our hotel

  • 259 reviews 8/10 Location
  • 478 reviews 4.9/10 Room
  • 438 reviews 7.9/10 Service
  • 248 reviews 4.8/10 Comfort
  • 223 reviews 4.9/10 Cleanliness
  • 162 reviews 3.9/10 Food
  • 156 reviews 6.1/10 Breakfast
  • 72 reviews 3.2/10 Amenities

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