ibis Villepinte Parc Expos 3 stars

Customer review rating (ALL Rating) 3.8/5 502 reviews

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A104 Sortie no2 Visiteurs, Parc des expositions BP 64069, 95972 ROISSY CDG CEDEX, France

Description

Hotel extras

  • In the heart of the Exhibition Park

  • La Boucherie Restaurant

  • Secure enclosed car park (fees apply)

  • Large shady terrace

  • Quiet environment

Our accommodation(s)

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Hotel location

ibis Villepinte Parc Expos

A104 Sortie no2 Visiteurs, Parc des expositions BP 64069
95972 ROISSY CDG CEDEX
France

GPS:48.967693, 2.516266

Telephone
Fax +33 1 48 63 23 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

RESTAURANT LA BOUCHERIE

For meat lovers, come and taste our beautifully-cooked beef, house burgers, as well as regional dishes! For gourmets, the dessert menu will delight you. Benefit from the terrace in the summer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  502 reviews

TripAdvisor Rating  2.9/5  134 reviews

Customer review rating 0.5/5

Karl R. Families - Confirmed reviews ALL

Booked last minute due to flight cancellation, when we arrived the hotel seems very quiet and was a bit chilly in the lobby area. We got to our room just gone midnight and when we walked in it was cold, we had been travelling since 6pm with 2 children we were very tired. So we beared with the cold for the night keeping wrapped up. The sleep was horrendous all night due to noise from the nearby road and the cold. On waking in the morning the condensation from the window had made a puddle on the table and you could see what on the walls. We went to reception and asked to be moved to a room where the heating worked, as the small radiator in the room was not working. The staff member, who had a big fleece on probably the to the hotel being so cold said her colleague will be in about 1-2hour and he will look at it. 2 hours passed and no one had looked at the heating so we asked again and said it is very cold we need to change rooms only at this point did the lady on reception let us know the heating in the hotel was broken. We were not made aware of this upon checking in otherwise we would not have stayed. We were booked for 2 nights due to the next available flight so told them we will be leaving the hotel to find another one and asked for a refund. To be fair to the staff member she was apologetic and transferred us to another hotel which was a lot nicer.

Dear Mr, Please excuse me again for this problem. I would like to point out that on the day of your arrival, the heating was working properly. The malfunction happened at night so that’s why you weren’t warned about the problem because there wasn’t any. On the other hand, you did not ask me for a refund but to change rooms. But the problem was throughout the hotel and I didn’t know when the problem would be resolved. I preferred so you change hotels to be in better conditions with your children. I hope you had a good end of stay in the hands of my colleagues at Mercure. I'm so sorry again for this inconvenience. Ashley, Assistante de réception

Customer review rating 1.0/5

Eagle B. Business - Confirmed reviews ALL

location is good but the quality of the room (bathroom) is a shame. This hotel est an advertising for rbnb.

Dear Sir Yvan, Know that we make every effort daily to provide a quality service in order to fully satisfy our customers. That is why I would like to personally apologize for the inconvenience you encountered during your stay with us. I sent you several emails but I still haven’t heard back. Ashley, Assistante de réception

Customer review rating 2.5/5

Offir B. Families - Confirmed reviews ALL

The room stinks from smoking

Dear Offir, I am really sorry that you have not been satisfied with your room. Indeed all our rooms are non-smoking but unfortunately some customers allow themselves to smoke in the rooms. Do not hesitate to report it to the reception so that we can find a solution quite quickly. Ashley, Assistant front office

Customer review rating 4.0/5

Alexandra B. Business - Confirmed reviews ALL

Proche parc des expositions

Chère Madame Alexandra, Tout d’abord, nous vous remercions d’avoir laissé un commentaire suite à votre séjour à l’hôtel Ibis Villepinte Parc des Expositions. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous sommes ravis de lire que l'ensemble de nos services ont su répondre à l’ensemble de vos attentes. Nous vous remercions pour votre confiance et espérons vous accueillir à nouveau très rapidement. Ashley, Assistante de réception

Customer review rating 5.0/5

Nicolas T. Families - Confirmed reviews ALL

We stayed only one night. The receptionist from the night shift was very nice. We saw him early for breakfast. Very diligent.

Dear Nicolas, A big thank you for your experience sharing. It is thanks to feedback like yours that our teams always have the smile. We thank you for your trust and hope to welcome you again very quickly. Ashley, Assistant front office

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Other web-users rate our hotel

  • 257 reviews 7.9/10 Location
  • 479 reviews 4.9/10 Room
  • 437 reviews 7.9/10 Service
  • 220 reviews 4.9/10 Cleanliness
  • 164 reviews 3.9/10 Food
  • 155 reviews 6.2/10 Breakfast
  • 69 reviews 2.9/10 Amenities
  • 5 reviews 2/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.