hôtelF1 Lille Métropole (Mons Sarts metro) 1 star

Customer review rating (ALL Rating) 3.8/5 475 reviews

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Description

Hotel extras

  • Close to metro and train stations

  • ELECTRA charging terminals for electric vehicles

  • All-you-can-eat buffet breakfast with pastries for EUR 5.90

  • CABRIO Room with private bathroom

  • High-speed WiFi and secure parking

Our accommodation(s)

Hotel location

hôtelF1 Lille Métropole (Mons Sarts metro)

Avenue de la Sablière
59370 MONS EN BAROEUL
France

GPS:50.644682, 3.097416

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  475 reviews

Customer review rating 0.5/5

Geert D. Solo - Confirmed reviews ALL

disgusting

Customer review rating 1.5/5

Paul D. M. Solo - Confirmed reviews ALL

It’s a while since I’ve stayed in a F1 but remember them as basic no frills hotels that offer a good nights sleep in well maintained premises. This F1 fails on all points, desperately needs a makeover as well as new management that realise a good nights sleep is the absolute one thing they need to get right. First of all, this F1s fittings and furniture were well worn with several toilets and showers that are either out of order or in need of repair. I had to pay €1.50 for a towel. The price isn’t a big deal but it was small and low quality. I’m fairly sure I wasn’t made aware of this when booking, if I had been I could have opted to bring my own. However the worst part of this stay was the very noisy cleaning of communal areas that took place in the early hours of the morning. Around 1.00am someone was outside in the corridor for 30minutes I’d guess sweeping & mopping but hitting every hard surface available. Then at 4.30am I was woken by further loud noises down the corridor and when I went to the toilet found a staff member washing out the plastic shower modules with a high power hose. When I challenged him about the noise he explained he had to clean the showers and carried on regardless. Just because this is no frills accommodation doesn’t make it ok to engage in cleaning when guests are trying to sleep. I generally only use F1s when I need basic accommodation for a sleep on a long road trip. Very loud overnight cleaning defeats the whole purpose of this selling point. Finally, the €5 breakfast was just about adequate, but I wouldn’t choose it again - I’d go to the Aldi next door where I’d get much better quality food for the same or less. Basic is fine for the price I paid but I can’t believe Accor put their name to such a poor guest experience.

Sir, First of all, we thank you for taking the time to share your opinion. We are sorry that the stay did not meet your expectations. Our team is doing everything possible to ensure that the stay goes as well as possible. Regarding the cleaning of the shared sanitary facilities, the night staff must effectively clean the cabins since there is a lot of traffic during the day and in the evening. Night is the time when cleaning is done thoroughly. We understand that this may have bothered you even though you were in a room at the end of the hallway. For breakfast we offer an all-you-can-eat buffet with a wide choice compared to the price, we are also the cheapest compared to other hotels Please know that we take your comments seriously and will do what is necessary. Best regards Sarah

Customer review rating 4.5/5

Neil V. Solo - Confirmed reviews ALL

Very friendly receptionist who made me feel welcome. The room I stayed in was comfortable, quiet and clean. I would recommend this hotel to others.

Customer review rating 3.0/5

James A. B. Solo - Confirmed reviews ALL

Basic but clean

Customer review rating 4.5/5

John D. Friends - Confirmed reviews ALL

Have stayed at this F1 hotel twice now and have found the reception staff welcoming and helpful and found it to be comfortable, well managed and very clean throughout .

Other web-users rate our hotel

  • 238 reviews 8.6/10 Location
  • 484 reviews 4.9/10 Room
  • 358 reviews 8.4/10 Service
  • 6 reviews 8.8/10 WiFi
  • 314 reviews 4.5/10 Cleanliness
  • 74 reviews 6.1/10 Breakfast

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