hôtelF1 Lille Métropole (Mons Sarts metro) 1 star

Customer review rating (ALL Rating) 3.8/5 471 reviews

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Description

Hotel extras

  • Close to metro and train stations

  • ELECTRA charging terminals for electric vehicles

  • All-you-can-eat buffet breakfast with pastries for EUR 5.90

  • CABRIO Room with private bathroom

  • High-speed WiFi and secure parking

Our accommodation(s)

Side-Car Room is equipped with 2 single bunk beds with comforter, a sink, table and 2 chairs. Shared sanitary facilities are near the room. Towels not provided masks are obligatory in communal areas.

Max. number of persons
2
Area
From 9 / 96 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • 21'/53 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keypad access code

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC
  • 2 pers. max
  • 9 / 96 sq ft
  • Bedding 2 x Single bed(s)

La Tandem is equipped with a double bed, a sink and a table with two chairs. Shared bathrooms are located near the room. Towels are not provided and check-in is from 2pm.

Max. number of persons
2
Area
From 9 / 96 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • 21'/53 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keypad access code

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Break Room includes 3 single bunk beds with comforter, a sink, table and chairs. Shared sanitary facilities are near the room. Towels not provided masks are obligatory in our communal areas.

Max. number of persons
3
Area
From 9 / 96 sq ft

Bedding

Bunk bed(s) x3

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • 21'/53 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keypad access code

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

The Combi Family Room includes 6 single beds with a comforter, linen kits and two sink areas. Shared bathroom facilities are located near the room. Towels not provided, Check-in from 2pm.

Max. number of persons
6
Area
From 18 / 193 sq ft

Bedding

Single bed(s) x6

Baby crib on request

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Mirror

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keypad access code

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Hotel location

hôtelF1 Lille Métropole (Mons Sarts metro)

Avenue de la Sablière
59370 MONS EN BAROEUL
France

GPS:50.644682, 3.097416

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • 100% Non Smoking Property
  • 78 rooms
  • 3 rooms for people with reduced mobility
  • 2 family rooms
  • 78 non-smoking rooms
  • One floor

Languages spoken at the hotel

  • English
  • French

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Desk equipment available

  • Plugs and converters available on desks

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Pets

Pets allowed

Catering

Snack and beverage machine

  • Snack and beverage machine

Family

Services for children

  • Board games available
  • Green area
  • On site
  • Enclosed outdoor parking
  • Private
  • 50 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.5 m / 8.19 ft

Services & equipment

  • Intercom
  • Electric car recharging units 3,7 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  471 reviews

Customer review rating 1.5/5

Abdesslem B. Solo - Confirmed reviews ALL

Customer review rating 4.0/5

Myriam H. A. E. H. Friends - Confirmed reviews ALL

Thank's a lot ! Cordialy Sarah

Customer review rating 0.5/5

Geert D. Solo - Confirmed reviews ALL

Customer review rating 1.5/5

Paul D. M. Solo - Confirmed reviews ALL

Sir, First of all, we thank you for taking the time to share your opinion. We are sorry that the stay did not meet your expectations. Our team is doing everything possible to ensure that the stay goes as well as possible. Regarding the cleaning of the shared sanitary facilities, the night staff must effectively clean the cabins since there is a lot of traffic during the day and in the evening. Night is the time when cleaning is done thoroughly. We understand that this may have bothered you even though you were in a room at the end of the hallway. For breakfast we offer an all-you-can-eat buffet with a wide choice compared to the price, we are also the cheapest compared to other hotels Please know that we take your comments seriously and will do what is necessary. Best regards Sarah

Customer review rating 4.5/5

Neil V. Solo - Confirmed reviews ALL

Customer review rating 4.0/5

Myriam H. A. E. H. Friends - Confirmed reviews ALL

was so awesome

Thank's a lot ! Cordialy Sarah

Customer review rating 0.5/5

Geert D. Solo - Confirmed reviews ALL

disgusting

Customer review rating 1.5/5

Paul D. M. Solo - Confirmed reviews ALL

It’s a while since I’ve stayed in a F1 but remember them as basic no frills hotels that offer a good nights sleep in well maintained premises. This F1 fails on all points, desperately needs a makeover as well as new management that realise a good nights sleep is the absolute one thing they need to get right. First of all, this F1s fittings and furniture were well worn with several toilets and showers that are either out of order or in need of repair. I had to pay €1.50 for a towel. The price isn’t a big deal but it was small and low quality. I’m fairly sure I wasn’t made aware of this when booking, if I had been I could have opted to bring my own. However the worst part of this stay was the very noisy cleaning of communal areas that took place in the early hours of the morning. Around 1.00am someone was outside in the corridor for 30minutes I’d guess sweeping & mopping but hitting every hard surface available. Then at 4.30am I was woken by further loud noises down the corridor and when I went to the toilet found a staff member washing out the plastic shower modules with a high power hose. When I challenged him about the noise he explained he had to clean the showers and carried on regardless. Just because this is no frills accommodation doesn’t make it ok to engage in cleaning when guests are trying to sleep. I generally only use F1s when I need basic accommodation for a sleep on a long road trip. Very loud overnight cleaning defeats the whole purpose of this selling point. Finally, the €5 breakfast was just about adequate, but I wouldn’t choose it again - I’d go to the Aldi next door where I’d get much better quality food for the same or less. Basic is fine for the price I paid but I can’t believe Accor put their name to such a poor guest experience.

Sir, First of all, we thank you for taking the time to share your opinion. We are sorry that the stay did not meet your expectations. Our team is doing everything possible to ensure that the stay goes as well as possible. Regarding the cleaning of the shared sanitary facilities, the night staff must effectively clean the cabins since there is a lot of traffic during the day and in the evening. Night is the time when cleaning is done thoroughly. We understand that this may have bothered you even though you were in a room at the end of the hallway. For breakfast we offer an all-you-can-eat buffet with a wide choice compared to the price, we are also the cheapest compared to other hotels Please know that we take your comments seriously and will do what is necessary. Best regards Sarah

Customer review rating 4.5/5

Neil V. Solo - Confirmed reviews ALL

Very friendly receptionist who made me feel welcome. The room I stayed in was comfortable, quiet and clean. I would recommend this hotel to others.

Customer review rating 3.0/5

James A. B. Solo - Confirmed reviews ALL

Basic but clean

Customer review rating 4.5/5

John D. Friends - Confirmed reviews ALL

Have stayed at this F1 hotel twice now and have found the reception staff welcoming and helpful and found it to be comfortable, well managed and very clean throughout .

Customer review rating 5.0/5

Nirmal S. Friends - Confirmed reviews ALL

Nice

Merci beaucoup ! Sarah

Customer review rating 0.5/5

Kaz H. Business - Confirmed reviews ALL

Shockingly bad! Entering the car park was some spaces filled with the remnants of broken car windows so I began to worry but gave it the benefit of the doubt. Checked in & heading to the rooms we booked (6). Went for dinner with to the hotel with men standing about outside smoking weed, standing in the middle of the road & not moving. I went into the hotel, got my case and got out of there as fast as I could. I called my friends and said no way we are staying here. I will never use an f1 ever again.

Hello, First of all, we thank you for taking the time to share your opinion. Regarding the establishment, our team does their best so that everyone can have a pleasant stay. What you describe is not a reflection of what we wish to offer our customers and for this we apologize. Sincerely Sarah

Customer review rating 5.0/5

Koffi B. K. Solo - Confirmed reviews ALL

Super

Un grand merci à vous pour votre retour très positif :) Cordialement Sarah

Customer review rating 4.5/5

Sara D. Couples - Confirmed reviews ALL

Super, simple efficace

Merci à vous :) Cordialement Sarah

Customer review rating 4.5/5

Robin D. Solo - Confirmed reviews ALL

I used the hotel twice, on both occasions the check in was quick and easy particularly as the guys on reception spoke English. Room was comfortable and clean. Breakfast, though basic, was good.

Hello Robin, We thank you for sharing your experience and for highlighting the professionalism of all our staff at the reception and on the floors. Your satisfaction is our greatest achievement. very soon Sarah

Customer review rating 4.0/5

Jean-brice K. Business - Confirmed reviews ALL

Tres satisfait

Bonjour, Nous vous remercions :) Sarah

Customer review rating 2.5/5

Terry S. Couples - Confirmed reviews ALL

Very, very basic cheap accommodation.

Hello, Thank you for taking the time to share your opinion. Our establishment offers the lowest rates in the sector. The objective is to offer an accommodation solution accessible to all, without superfluity, but with the essential for a pleasant stay. Cordialy Sarah

Customer review rating 4.5/5

Loic L. Couples - Confirmed reviews ALL

Super moment, chambre propre

Ravie que vous ayez passé un bon séjour :) A très bientôt ! Sarah

Customer review rating 2.5/5

Lea L. P. Business - Confirmed reviews ALL

Personnel très agréable. Chambre extrêmement petit, idem pour la salle de bain.

Bonjour, Nous sommes ravis que vous ayez apprécié l’accueil de notre équipe – c’est une vraie motivation pour nous ! Nos chambres sont effectivement compactes, mais nous nous efforçons de les rendre aussi fonctionnelles et confortables que possible. Nous espérons tout de même avoir L. plaisir de vous accueillir de nouveau Bien à vous, Sarah

Other web-users rate our hotel

  • 229 reviews 8.7/10 Location
  • 458 reviews 4.9/10 Room
  • 355 reviews 8.5/10 Service
  • 297 reviews 4.3/10 Cleanliness
  • 77 reviews 6.4/10 Breakfast

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