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Mercure Paris Bercy Bibliothèque Hotel 4 stars

Customer review rating 4.5/5 3,509 reviews

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Mercure Paris Bercy Bibliothèque Hotel
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+ 15 Services

Hotel extras

  • Opposite Accor Arena (ex-Bercy) Communal areas compl. renovated in 2020!

  • Close to Gare d'Austerlitz, Gare de Lyon and Gare de Bercy train stations

  • Located on metro line 6

  • Privilege Rooms with terrace, Family Rooms

  • Bar, room service and seminar room

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Paris Bercy Bibliothèque Hotel

6, boulevard Vincent Auriol
75013 paris
france

Tel: +33145824800

Fax: (+33)1/45821916

Check-in from 12h00

Check out up to 12h00

  • QUAI DE LA GARE :  89 QUAI DE LA GARE

  • STATION BERCY :  87 BERCY

  • STATION BIBLIOTHEQUE F MITTERAN :  62 BIBLIOTHEQUE

  • STATION BIBLIOTHEQUE MITTERAND :  64 BIBLIOTHEQUE

  • CHEVALERET :  6 CHEVALERET

  • STATION BERCY :  14 BERCY

  • BIBLIOTHEQUE FRANCOIS MITTERAND :  C BIBLIOTHEQUE FRANCOIS MITTERAND

  • GARE D'AUSTERLITZ :  C GARE D'AUSTERLITZ

  • GARE DE LYON :  A GARE DE LYON

  • By plane

    CHARLES DE GAULLE At 30km / 18.64 miles

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By car

    PORTE D'ITALIE A6 At 4km / 2.49 miles

  • By car

    PORTE DE BERCY A4 At 2km / 1.24 miles

  • By train

    GARE D'AUSTERLITZ At 1km / 0.62 miles

  • By train

    PARIS AUSTERLITZ At 1km / 0.63 miles

  • By train

    PARIS GARE DE LYON At 1km / 0.63 miles

GPS :48.837457, 2.373111

Our accommodation(s)

Fully soundproofed cozy and comfortable rooms: everything you need to enjoy Paris! Be tempted by our Privilège rooms and upscale equipment... Rooms for people with reduced mobility on request.

Classic room with 1 single bed

  • Max. number of persons: 1
  • Area: From 13 m² / 140 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic room with a double bed

  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege room with private terrace - 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic triple room

  • Max. number of persons: 3
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

LE BAR

Non contractual photo

The bar at the Mercure Paris Bercy Bibliothèque hotel is open daily from 6:30am to 1am and offers a pleasant and relaxed atmosphere. Come and discover our extensive drinks menu and our selection of Grands Vins Mercure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 44 m²

  • Maximum capacity: 35 people

  • Maximum banquet capacity: 25 people

Find out more

Our guest reviews for
Mercure Paris Bercy Bibliothèque Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,509 reviews

tripadvisor

TripAdvisor Rating 4.0/5

967 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great service

Customer review rating 3.5/5

Yun Friends - 04/03/2020 Confirmed reviews ALL

All of your staff was fantastic. They were kind and well-trained. And all the facillities are clean. Location was fine. Only problem would be noise. I guess you guys are doing repairing work but noise from 9am was unsatisfied experience. Other than that, it was super amazing

Dear YUNJAE K., All the team are glad of your feeback, and doing always the maximun for our customers. Looking forward to welcome you again, Thank you a lot Front desk

Work on reception in progress

Customer review rating 3.5/5

Jean Families - 03/03/2020 Confirmed reviews ALL

The room w.as good The reception area was temporary but the receptionists did their best. I did not like the breakfast. I wold like bread instead of croissants

Dear Sir L., We would like to thank you for taking the time to tell us about your experience following your stay at the Hôtel Mercure Paris Bercy Bibliothèque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence concerning the breakfast. I would like to confirm also that we have bread and baguettes which are available at the breakfast every morning but maybe we did not have anymore during your stay. Do not hesitate to ask to our team if you need some special products, it will be with pleasure that we find it for you. One more time we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orianne DORDONAT Room Division Manager

Nice location with view on river

Customer review rating 4.5/5

S. V. Couples - 02/03/2020 Confirmed reviews ALL

nice hotel with balcony on view to the river

Dear Sir V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback of the guest. Please be assured that we will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Orianne DORDONAT Room Division Manager

Too warm room

Customer review rating 3.0/5

Anonymous Business - 26/02/2020 Confirmed reviews ALL

The room temperature was much to high and no way to manage it. Poor.

Dear M V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Bercy Bibliothèque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orianne DORDONAT Room Division Manager

Good location

Customer review rating 3.5/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Quiet

Dear Sir F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Bercy Bibliothèque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orianne DORDONAT Room Division Manager

good room, hotel under construction

Customer review rating 3.5/5

Anonymous Business - 30/01/2020 Confirmed reviews ALL

The hotel was under construction, this was not communicated upfront nor reflected in the rates. As a result the bar and lobby where closed and a makeshift solution was in place. And the ground floor was dusty. The staff extremely went out of their way to deliver top service at check-in and getting the elevator for you. The rooms are very well soundproofed, bathroom was clean and a good shower. For a one night business stay, all that one needs.

Dear Sir R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for the inconvenience regarding the renovating works, but it iis a pleasure to learn that our team delivered a very good service during this period! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Orianne DORDONAT Room Division Manager

hotel is being refurbished, but didn't state this before the visit

Customer review rating 2.5/5

Joost Business - 30/01/2020 Confirmed reviews ALL

hotel is being refurbished, but didn't state this before the visit. So ground floor was stuffy and breakfast a bit odd. Not worth the 180,- euro room

Dear Sir O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Bercy Bibliothèque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orianne DORDONAT Room Division Manager

Friendly staff and very comfortable room

Customer review rating 4.5/5

Mehdi Solo - 13/01/2020 Confirmed reviews ALL

Very pleasant stay, was upgraded upon arrival, the room was very nice, comfortable bed and well designed bathroom. Very friendly and professional staff

Dear SirBOURASS, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Orianne DORDONAT Room Division Manager

Great experience in Hôtel Mercure Paris Bercy Bibliothèque

Customer review rating 5.0/5

Leo Families - 04/01/2020 Confirmed reviews ALL

The location is great and the room is neat and cozy. The staff is very helpful and Ms. Orianne DORDONAT is superior.

Dear Sir C., First of all, thank you for taking of your time to share your experience following your stay with us at the Mercure Bercy Bibliothèque. It was a sincerest pleasure for us to welcome you in our hotel after your disappointed stay in Bruxelles. I hope you enjoyed our beautiful city (with the strike :) )and to welcome you one more time for your next stay in Paris. At least, I really thank you also for your comments and notes for your stay!!It was a pleasure for me to help you during this difficult part of your trip in Europe. My team and me wish you a very nice new Year 2020!! Have a nice day and see you one more time in Mercure Orianne DORDONAT Room Division Manager

Excellent!

Customer review rating 5.0/5

Galo A. Families - 01/01/2020 Confirmed reviews ALL

Will come back. Thank you

Dear Sir A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and it will be a pleasure to welcome you for your next visit in Paris. Sincerely, Orianne DORDONAT Room Division Manager

Mercure Paris Bercy Bibliotheque

TripAdvisor rating 3.0/5

Wander15607027106 Business - 17/12/2019 TripAdvisor review

The location was within walking distance of work. The staff was pleasant and breakfast for the first few days was good. The hotel smelled funny like it was musty and they had a deodorizer to address it. The air handling system in my room didn't work so had to have my window open to get any air flow.

Good hotel

Customer review rating 4.0/5

Thierry Business - 04/12/2019 Confirmed reviews ALL

Clean and comfortable room Quiet and nice design Professional staff Good breakfast Very good location

Dear Sir C., First of all, we would like to thank you for taking time to answer us following your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Orianne DORDONAT Room Division Manager

Clean and Nice Hotel with welcoming staff

Customer review rating 4.0/5

S. B. Families - 03/12/2019 Confirmed reviews ALL

Spent a week end with my family, and was pleasantly welcomed by the staff. Rooms were clean and confy. Had a nice time.

Dear GRACES B., Thank you for keeping time to write a review, all the team is very glad that you stay was a sucess. Everyone, looking forward to welcome you again. Thank you, The Front Desk

A very pleasant hotel

Customer review rating 4.5/5

Ray A. Couples - 02/12/2019 Confirmed reviews ALL

Briefly, everything was fine.

Dear RAY A., Thank you for your review. It was a true pleasure to welcome you at Mercure Bercy. Hopefully, next time you will stay longer and enjoy our service, and activity arround the Hotel. Thank you Front desk

Convenient location, delightful staff

Customer review rating 5.0/5

F Business - 02/12/2019 Confirmed reviews ALL

We arrived early evening and received a friendly welcome from the evening reception staff. They were helpful, humorous and just delightfully Parisian. The hotel is opposite the Metro and a few yards from the Pont de Bercy, so very convenient. The room was well furnished and was totally adequate for an overnight stay. The breakfast staff were also friendly and helpful and the breakfast had excellent choice. Would definitely stay again.

Dear BRIAN W., This a Big Thank you for this great review. Its was a plaisure to welcome at Mercure PARIS BERCY. Hopefully, we will welcome you again very soon ! Don't hesitate to calling us for your reservation. Thank you Gaelle - FRONT DESK

Satiesfied experience

Customer review rating 4.5/5

Kostas Couples - 24/11/2019 Confirmed reviews ALL

It was a value for money staying, in a 4* hotel. Clean room and quite large. The breakfast was good with a variety of goods.

Dear Sir B., First of all, we want to thank you very much for taking time to answer us after your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Orianne DORDONAT Room Division Manager

Dissatisfied

Customer review rating 2.0/5

Christina K. Business - 24/11/2019 Confirmed reviews ALL

Dissatisfied in terms of price and quality of services offered

Dear Mrs K., First of all, I would like to thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Bercy Bibliothèque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orianne DORDONAT Room Division Manager

Terrible experience

TripAdvisor rating 1.0/5

Extraordinary638911 Friends getaway - 24/11/2019 TripAdvisor review

I was robbed in this hotel due to staff negligence - the door bell is not working so the receptionist left it open and two professional thieves went into kitchen and stole my bag while I was drinking tea at 23h. the thieves started spending money from my card immediately. I went to police. The next day I complained, was told that the hotel is public area and anybody can enter it. They are not responsible and after that the manager kicked out out in the street. The hotel is located in a very dangerous area also. I called and asked about hotel insurance but the response was the same.

Robbed at hotel - terrible customer experience

TripAdvisor rating 1.0/5

valuedcustomer500 Friends getaway - 24/11/2019 TripAdvisor review

Robbed at the hotel at night in the breakfast area/ bar. After door Bell was broken the receptionist decided to leave door open at night making the hotel accessible for anybody to enter. Zero help from deputy manager only got yelled at and verbally aggressors. Terrible experience not recommended to stay there

OK

Customer review rating 3.5/5

Chris Business - 20/11/2019 Confirmed reviews ALL

All went smooth

Dear Sir W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Bercy Bibliothèque. I want to apologize for your experience which did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orianne DORDONAT Room Division Manager

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