Mercure Paris Bercy Bibliothèque Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 1,481 reviews

Mercure Paris Bercy Bibliothèque Hotel - Image 1
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Description

Hotel extras

  • Rooms fully renovated in 2024

  • Close to Gare de Lyon and the Accor Arena (Olympic Games venue)

  • Family Rooms for up to 4 people

  • 2 seminar rooms with natural daylight (up to 35 people in conference style)

  • Bar and room service "La Page" open 24 hours a day, 7 days a week

Our accommodation(s)

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Room 1

Hotel location

Mercure Paris Bercy Bibliothèque Hotel

6, boulevard Vincent Auriol
75013 PARIS
France

GPS:48.837457, 2.373111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE BAR

The bar at the Mercure Paris Bercy Bibliothèque hotel is open daily from 6:30am to 1am and offers a pleasant and relaxed atmosphere. Come and discover our extensive drinks menu and our selection of Grands Vins Mercure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,481 reviews

Customer review rating 1.5/5

David M. Families - Confirmed reviews ALL

Dear DAVID M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Bercy Bibliothèque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. could you contact me to tel me more information h0…? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, johan ALESSANDRA DIRECTEUR

Customer review rating 4.5/5

Rope S. Families - Confirmed reviews ALL

Dear Rope S., Thank you for taking the time to share your positive experience at Hôtel Mercure Paris Bercy Bibliothèque. We are delighted to hear that our location, close to the metro and various dining options, met your expectations. It is wonderful to know that you appreciated the air conditioning and water dispenser during the heat, as well as the soundproofing in our rooms. We take pride in our staff and are pleased to learn that they contributed to your enjoyable stay. We hope to welcome you back in the future. Best regards, Hôtel Mercure Paris Bercy Bibliothèque Jean-Yves, 1er de réception

Customer review rating 4.5/5

Patricia Y. Friends - Confirmed reviews ALL

Dear Patricia Y., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found our hotel comfortable and appreciated our customer service, as well as the water bottle refill station. Your satisfaction is important to us. Goodbye and best regards, Hôtel Mercure Paris Bercy Bibliothèque Jean-Yves, 1er de réception

Customer review rating 2.5/5

Claire M. Families - Confirmed reviews ALL

Dear Claire M., Thank you for sharing your feedback regarding your recent stay with us. While we are pleased to hear that you appreciated the location and the friendliness of our staff, we regret that your experience did not meet your expectations in terms of amenities and room setup. Our team strives to provide a comfortable stay, and your comments will be taken into consideration for future improvements. We hope to have the opportunity to welcome you back in the future. Best regards, Hôtel Mercure Paris Bercy Bibliothèque Jean-Yves, 1er de réception

Customer review rating 5.0/5

Guy N. Solo - Confirmed reviews ALL

Cher Mr N., Nous vous remercions sincèrement pour votre excellente note et pour ce très beau commentaire. Nous sommes ravis d'apprendre que notre équipe a su répondre à votre demande en vous proposant une chaise mieux adaptée à vos besoins. Offrir un accueil attentif et un service personnalisé est au cœur de nos priorités. Votre remarque sur la gentillesse de notre équipe et la bonne ambiance qui règne entre nos collaborateurs nous touche particulièrement. Nous ne manquerons pas de partager vos compliments avec l'ensemble de l'équipe, qui sera très heureuse de les recevoir. Ce fut un plaisir de vous accueillir au Mercure Paris Bercy Bibliothèque, et nous espérons avoir le plaisir de vous recevoir à nouveau lors d'un prochain séjour à Paris. Bien cordialement, Sharveer L'équipe du Mercure Paris Bercy Bibliothèque

Other web-users rate our hotel

  • 815 reviews 9.3/10 Location
  • 985 reviews 7.7/10 Room
  • 1,190 reviews 9.6/10 Service
  • 12 reviews 7.4/10 WiFi
  • 574 reviews 6.8/10 Comfort
  • 529 reviews 8.7/10 Breakfast
  • 389 reviews 8.5/10 Cleanliness
  • 181 reviews 9.3/10 Vibe

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