ibis Charleroi Airport Brussels South

ibis Charleroi Airport Brussels South 3 stars

Customer review rating (ALL Rating) 4.2/5 585 reviews

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Hotel extras

  • Near Charleroi airport

  • Sleep Park & Fly Formula

  • Free parking for our customers

  • Shuttle service to the airport

  • Free Wi-Fi

ALLSAFE approved hotel

Hotel location

ibis Charleroi Airport Brussels South

590, chaussée de Charleroi
6220 FLEURUS
Belgium

GPS:50.4667, 4.53748

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR IBIS

Our bar is a friendly meeting place where you can relax whenever you wish.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  585 reviews

TripAdvisor Rating  3.5/5  442 reviews

After an hour in the room with the Heater, it got full of Ladybugs appearing from everywhere.

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Arriving at the Hotel was easy and reception nice. Once we got in the room and unpacked, as it was cold, I switch off the heater. After an hour, while watching the football match, we started seeing ladybugs appearing, not one , 3 or 4 , but 10, we kill some, then 20, .. finally we had to stop the heating.

Dear Luis, Thank you for taking the time to share your feedback. We work hard to provide all our guests with a pleasant experience and we are extremely concerned to learn about your experience during your stay; please accept our sincere apologies. We take this issue very seriously and although we have not noticed this ourselves we will have a professional company in to check this out as we cannot be too careful. We regret you did not inform us of this while on-site so that we could have taken immediate action. Furthermore, please be assured we have noted your comments and passed them to the relevant department for review. We hope that we may have the opportunity to welcome you again on your next visit to Brussels. Kind regards, Mr Christophe Artels, Hotel Manager

ok but just ok

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I have seen more fresh std Ibis hotels, WIFI almost not existing in my room for a "Business trip" indicated in the booking AP. Rooms are noisy

Dear Mikael, Thank you for taking the time to share your review. We appreciate your kind words towards our Reception team. We regret that our WiFi access didn't quite meet your expectations, rest assured we have noted your comments. We hope that you will return on your next visit to Brussels. Kind regards, Mr Christophe Artels, Hotel Manager

Nice room, great view, not enough towels

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

We had a one night stay for a wedding. Overall a good experience and our wish for a quiet room was well met. Welcome was great and morning coffee was magic waking me up with a great smile from the morning staff. 2 down points: 1) heating was not set up to be used. We have needed to ask to find the special nobody knows where it is; 2) not enough towels. This is a usual for me as I have a lot of very long hair. Still, it was a good one that I did plan any hair washing on site.

Dear Guest, Thank you for taking the time to review your stay with us. We are delighted that we were able to exceed your expectations. It is always rewarding for our team to be complimented by a guest and we are truly delighted to hear that you received a courteous and professional service. We are always pleased to receive feedback and will be taking your suggestion into consideration. We hope to welcome you back for an improved experience next time. Kind regards, Mr Christophe Artels, Hotel Manager

Good Location near Motorway

Customer review rating 4.0/5

Matthew Business - Confirmed reviews ALL

Arrived very late, parking for a van was a bit difficult as full car park. Checked in ok. Room was clean, and bed comfy. In the morning the room looked tired, and lighting was poor. Did the for a short stop over. breakfast was good.

Dear Matthew, Thank you for commenting on your stay. We are glad that you appreciated our convenient location. However, we are sorry that you were not completely satisfied with your room. We apologise for any inconvenience, and urge our guests to let us know while you are here so that we may find a solution; we will advise our maintenance team immediately, thank you for your feedback. Mr Christophe Artels, Hotel Manager

Well located, good value for money, employees were pleasent

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Checked in late at night Stayed because of closeness to airport Had a good experience overall

Dear Danielle Ben, Thank you for sharing this lovely review. We are happy that you received such friendly and professional service from our team members and our location was ideal for you. We hope to see you again soon, Kind regards, Mr Christophe Artels, Hotel Manager

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Other web-users rate our hotel

  • 300 reviews 8.6/10 Location
  • 482 reviews 5.8/10 Room
  • 423 reviews 9/10 Service
  • 18 reviews 8/10 WiFi
  • 237 reviews 8.4/10 Breakfast
  • 202 reviews 6.8/10 Cleanliness
  • 65 reviews 4.5/10 Vibe
  • 49 reviews 3.6/10 Amenities

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