ibis Charleroi Airport Brussels South 3 stars

Customer review rating (ALL Rating) 4.2/5 427 reviews

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Description

Hotel extras

  • Near Charleroi airport

  • Sleep Park & Fly Formula

  • Free parking for our customers

  • Shuttle service to the airport

  • Free Wi-Fi

Our accommodation(s)

Hotel location

ibis Charleroi Airport Brussels South

590, chaussée de Charleroi
6220 FLEURUS
Belgium

GPS:50.4667, 4.53748

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR IBIS

Our bar is a friendly meeting place where you can relax whenever you wish.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  427 reviews

Customer review rating 2.0/5

Tom M. Solo - Confirmed reviews ALL

First I got the keys to a room with a man that just came out of the shower, then I got a replacement room with a unpleasant smell that even an open window could not eliminate.

Dear Tom, Thank you for taking the time to share your feedback with us. We appreciate that you found the booking process straightforward and convenient. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. We regret the inconvenience you experienced with the accommodation arrangements and understand how frustrating this must have been for you. Our housekeeping team maintains high standards throughout the property, and we take your comments about the room conditions seriously. Additionally, we appreciate your concerns about the digital check-in experience and connectivity, and we value your input on environmental practices. Nonetheless, we hope we could help start your day on a positive note with our tasty breakfast. We look forward to the chance to host you again for a more satisfying experience, Kind regards, Dimitrio Virone, Hotel Manager

Customer review rating 5.0/5

Jana V. Solo - Confirmed reviews ALL

One night before early morning flight. Great service and comfortable room. I had my two small dogs and paid 10€ per dog per night. 20€ for both for a night.

Dear Jana, Thank you for sharing your experience with us. It is wonderful that you had such a great stay at ibis Charleroi Airport Brussels South. We are delighted that you found our service excellent and your room comfortable for your stay. It’s also great that our pet-friendly policy worked well for you and your four-legged family members. We hope to have the occasion to welcome you and your furry companions back. Kind regards, Dimitrio Virone, Hotel Manager

Customer review rating 4.5/5

Katherine H. Solo - Confirmed reviews ALL

Good location, convenient travel

Dear Katherine, Thank you for such a positive review. We are delighted to hear you found our location convenient for your travels. Additionally, our team takes pride in offering hassle-free booking through the Accor ALL App, and we are thrilled it met your expectations. We appreciate your loyalty as a Classic member. Your feedback motivates us to continue enhancing our services for all our guests. We look forward to the pleasure of seeing you again in the future. Wishing you a Happy New Year, Dimitrio Virone, Hotel Manager

Customer review rating 5.0/5

Aneta M. Families - Confirmed reviews ALL

I recently stayed at this hotel and was thoroughly impressed by the recent upgrades. While it used to be just average, it is now absolutely superb. The rooms are well-equipped with modern amenities, including a fridge and a safe in every room. The service was top-notch, and the breakfast was simply brilliant. I highly recommend staying here!

Dear Aneta, Thank you for your positive feedback. We are delighted to hear that your recent stay at ibis Charleroi Airport Brussels South surpassed your expectations. It is fantastic to know you appreciated the recent upgrades and found our current standards truly outstanding. We take great pride in our team’s dedication, and your kind words about the service provided by our colleague will be shared with him. We look forward to welcoming you back on a future occasion. Wishing you a Happy New Year, Dimitrio Virone, Hotel Manager

Customer review rating 4.5/5

John H. Couples - Confirmed reviews ALL

When I booked, I didn't realise how far away from local turns it was, however, we were very surprised with the quality and standard of the hotel. Staff were very friendly and helpful. The only downside was the fact that the rooms at the front we're very noisy due to traffic noises throughout the night, even though the windows are double glazed.

Dear H., Thank you very much for your kind feedback. We’re delighted you appreciated the quality standards during your stay at ibis Charleroi Airport Brussels South. Our team takes pride in delivering friendly service, and we’re glad this enhanced your experience. That said, we regret any disturbance during your stay. Our reception remains available 24/7 to address comfort needs, and we offer earplugs in all rooms to help guests manage occasional ambient sounds. Finally, we’re pleased you found value in our convenient location near Brussels South Charleroi Airport, making early departures more manageable for our guests. We hope to welcome you back. Best wishes, Dimitrio Virone, Hotel Manager

Other web-users rate our hotel

  • 254 reviews 9.1/10 Location
  • 416 reviews 5.7/10 Room
  • 344 reviews 9/10 Service
  • 9 reviews 8.9/10 WiFi
  • 178 reviews 5.7/10 Cleanliness
  • 141 reviews 7.8/10 Breakfast
  • 52 reviews 4.5/10 Amenities

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