ibis budget Charleroi Airport 1 star

Customer review rating (ALL Rating) 4.2/5 735 reviews

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Description

Hotel extras

  • Airport shuttle service available

  • Visit Brussels in less than an hour

  • Park, Sleep & Fly package on offer

  • Closed and secured car park

  • 100% non-smoking hotel

Our accommodation(s)

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Room 1

Hotel location

ibis budget Charleroi Airport

33, Avenue Jean Mermoz
6220 CHARLEROI
Belgium

GPS:50.474255, 4.482537

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  735 reviews

Customer review rating 3.5/5

Mario C. Solo - Confirmed reviews ALL

Cher Mario, Nous vous remercions d’avoir partagé vos commentaires avec nous. Nous sommes ravis que notre établissement ait été pratique pour votre départ matinal et que votre hébergement ait répondu à vos besoins. Nous comprenons toutefois que les frais de transport aient pu paraître élevés compte tenu de la courte distance. Le prix tient compte de divers frais opérationnels, notamment les frais d’accès à l’aéroport (5 € par passage) que notre partenaire de taxi doit acquitter. Enfin, nous sommes ravis que votre couchage vous ait semblé confortable et que la chambre vous ait convenu pour votre séjour. Nous espérons vous revoir bientôt. Meilleurs vœux, Brice BERNARD, Hotel Manager

Customer review rating 1.5/5

Shir S. A. Families - Confirmed reviews ALL

Dear Shir, Thank you for taking the time to share your feedback. We are truly sorry to hear that some aspects of your stay did not meet your expectations. We understand how disappointing it must have been to encounter discomfort with the room temperature; however, we have seen unusually high temperatures during the recent heatwave, and air conditioning isn’t typically required. Furthermore, our shuttle service operates with shared taxi transfers at 13€ per journey for up to four guests. We take your comments about the room facilities and accessibility seriously, as guest comfort remains our priority. We hope to welcome you back in the future. Best regards, Brice BERNARD, Hotel Manager

Customer review rating 1.0/5

Syeda A. Couples - Confirmed reviews ALL

Chère Syeda, Merci d’avoir partagé vos impressions suite à votre récente visite. Nous vous prions de bien vouloir accepter nos excuses pour le déroulement de votre séjour. Nous tenons toutefois à précise qu’il n’est mentionné nul part que nous avons la climatisation, vu que nous ne l’avons pas. Concernant les facteurs environnementaux, notre proximité avec des sources d’eau naturelles peut occasionnellement engendrer des odeurs extérieures susceptibles d’affecter certaines chambres. Notre équipe d’entretien ménager applique un protocole de nettoyage quotidien rigoureux et nous invitons nos clients à contacter immédiatement notre réception ouverte 24h/24 en cas de problème durant leur séjour. Nous prenons également en compte vos remarques concernant l’agencement des chambres et les équipements. Bien que notre conception compacte privilégie les fonctionnalités essentielles pour les courts séjours, nous analysons en permanence les commentaires de nos clients afin d’optimiser le confort et la praticité tout en respectant notre budget. Toute l’équipe espère avoir le plaisir de vous revoir. Meilleurs vœux, Brice BERNARD, Hotel Manager

Customer review rating 5.0/5

Oksana Z. Families - Confirmed reviews ALL

Dear Oksana, Thank you very much for this kind review. We’re thrilled you had a fulfilling stay with us and that our airport proximity served your trip well. Additionally, it’s great to know our spotless spaces and welcoming team’s service stood out to you. Knowing you found both comfort and convenience during your brief visit makes our efforts worthwhile. It would be a pleasure to have you return again. Very best wishes, Brice BERNARD, Hotel Manager

Customer review rating 2.0/5

Antonio B. Business - Confirmed reviews ALL

Dear Antonio, Thank you for taking the time to share your feedback. It is rewarding to know you appreciated our team’s service and that you enjoyed our breakfast offerings. However, we apologize that your experience fell short in some areas. Our ventilation system operates on a timed schedule to maintain air quality, and we truly regret any inconvenience as a result of the extreme temperatures brought on by the heatwave. Should any challenges arise during future stays, our 24-hour reception team remains available to assist immediately. We hope to be able to welcome you back for a better experience. Best wishes, Brice BERNARD, Hotel Manager

Other web-users rate our hotel

  • 1,961 reviews 8.6/10 Location
  • 1,835 reviews 4.7/10 Room
  • 1,592 reviews 8.8/10 Service
  • 19 reviews 8/10 WiFi
  • 1,154 reviews 2.8/10 Comfort
  • 613 reviews 7.1/10 Cleanliness
  • 477 reviews 7.6/10 Breakfast
  • 10 reviews 2.5/10 Pool

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