ibis budget Charleroi Airport 1 star

Customer review rating (ALL Rating) 4.2/5 715 reviews

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Description

Hotel extras

  • Airport shuttle service available

  • Visit Brussels in less than an hour

  • Park, Sleep & Fly package on offer

  • Closed and secured car park

  • 100% non-smoking hotel

Our accommodation(s)

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Room 1

Hotel location

ibis budget Charleroi Airport

33, Avenue Jean Mermoz
6220 CHARLEROI
Belgium

GPS:50.474255, 4.482537

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  715 reviews

Customer review rating 2.0/5

Antonio B. Business - Confirmed reviews ALL

Dear Antonio, Thank you for taking the time to share your feedback. It is rewarding to know you appreciated our team’s service and that you enjoyed our breakfast offerings. However, we apologize that your experience fell short in some areas. Our ventilation system operates on a timed schedule to maintain air quality, and we truly regret any inconvenience as a result of the extreme temperatures brought on by the heatwave. Should any challenges arise during future stays, our 24-hour reception team remains available to assist immediately. We hope to be able to welcome you back for a better experience. Best wishes, Brice BERNARD, Hotel Manager

Customer review rating 1.5/5

Cristian S. Couples - Confirmed reviews ALL

Dear Cristian, Thank you for your honest feedback. Rest assured, it will be used to improve our service. We are pleased to know our night team member contributed positively to your stay and that you appreciated the toiletries provided in your room. However, we sincerely apologize that your experience fell short in some areas. Your comments about room comfort and noise levels have been noted, and we regret any inconvenience during check-in. Our team remains available 24/7 to address concerns directly during stays. Nonetheless, we are glad you enjoyed the natural surroundings near our hotel, which many guests find refreshing during their travels. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Brice BERNARD, Hotel Manager

Customer review rating 0.5/5

Yghor S. Couples - Confirmed reviews ALL

Dear Yghor, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short in some areas. Our rooms are equipped with a ventilation system designed to maintain air freshness, and we encourage guests to open windows for additional airflow. We take all feedback about room maintenance seriously and our team remains available to assist with any concerns during your stay. We hope to welcome you back in the future. Best regards, Brice BERNARD, Hotel Manager

Customer review rating 3.0/5

Geoffrey L. Friends - Confirmed reviews ALL

Dear Geoffrey, Thank you for choosing our hotel and for sharing your review. We are sincerely sorry that some aspects of your stay did not meet your expectations. Our team strives to maintain accurate representations of our property and will review our communication materials to ensure they reflect the current experience. While our reception staff is available 24/7 to assist guests, we regret that your interactions did not convey the welcoming attitude we aim to provide. We will reinforce our service standards through additional training. Your feedback about the accommodation and facilities has been noted. As a budget-friendly option near the airport, we continuously work to balance affordability with essential comforts like daily housekeeping and convenient shuttle access. We look forward to welcoming you back in the future. Best wishes, Brice BERNARD, Hotel Manager

Customer review rating 3.0/5

Karel V. I. Families - Confirmed reviews ALL

Dear Karel, Thank you for sharing such a valuable review. We are delighted to hear that you appreciated our breakfast selection and found our team’s service welcoming during your family visit. However, we sincerely regret that some aspects of your stay did not meet your expectations. Our ventilation system focuses on air renewal rather than temperature control, which we recognize may have been insufficient during the heatwave. We also acknowledge the inconvenience with our online booking platform and thank you for your flexibility in contacting us directly. Nonetheless, we are pleased that our location near the airport provided practical benefits for your travel plans. We all hope to welcome you back in the future. Best wishes, Brice BERNARD, Hotel Manager

Other web-users rate our hotel

  • 2,012 reviews 8.5/10 Location
  • 1,854 reviews 4.9/10 Room
  • 1,608 reviews 8.7/10 Service
  • 19 reviews 7.6/10 WiFi
  • 1,164 reviews 3/10 Comfort
  • 629 reviews 7.2/10 Cleanliness
  • 477 reviews 7.6/10 Breakfast
  • 11 reviews 2.3/10 Pool

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