ibis budget Charleroi Airport 1 star

Name: ibis budget Charleroi Airport
Address: CHARLEROI, 6220, BELGIUM
Telephone: (+32)71373632
Rating: 4.2

Customer review rating 4.2/5 3,292 reviews

ALLSAFE approved hotel

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+ 9 Services

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I cannot use my points
I do not benefit from advantages
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ibis budget Charleroi Airport

Smart choice economy hotel, open to everyday adventurers

Our hotel is the ideal location to start your trip. Whether you want to visit the centre of Charleroi or rest before catching a flight, we will ensure a pleasant and affordable stay.

Mr Jean-Christophe IMBERT, Hotel Manager

Quickly feel at home at the easy-going ibis budget Charleroi Airport. The affordable hotel is an ideal choice when you want to sleep next to Charleroi Airport, offering a shuttle to take you there at any time of the day. We also offer a Park, Sleep & Fly package. Easily park your car in the secured parking area of the hotel, so don't worry about your precious vehicle. Guests enjoy free WiFi and modern rooms with a flat-screen TV, shower, a separate toilet and our Sweet Beds to sleep better at night.

ibis budget Charleroi Airport is well situated near the A54 and E42 highways and only 10 km away from the historical centre of Charleroi. Admire the beautiful Eglise Saint-Christophe and the enchanting Place Charles ll with its dancing fountains. Discover coal mine Bois du Cazier, the Museum of Fine Arts and the Photography Museum, represented by Belgium's finest artists. And come early to spend some time in the exciting city centre of Brussels - easily reached in less than an hour.

Our hotel is located next to Charleroi airport and easily accessible as it is situated near the A54 and E42 highways. With a car park located next to the hotel, it is the ideal choice for a Park, Sleep and Fly package.

Hotel extras

Airport shuttle service available
Visit Brussels in less than an hour
Park, Sleep & Fly package on offer
Closed and secured car park
100% non-smoking hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room Wifi
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
PetsPaying
100% non-smoking hotel
Shoe shine machine

BreakfastPaying
Self-service catering
- Snack & beverage machine (Paying)
- Drink vending machine

Hotel location

ibis budget Charleroi Airport

33, Avenue Jean Mermoz
6220
charleroi
belgium

Tel: +3271373632

Fax: (+32)71374467

Contact email :

Check-in from 12h00

Check out up to 12h00

By plane
CHARLEROI At 2km / 1 miles
By plane
CHARLEROI At 2km / 1 miles
By car
HEPPIGNIES AEROPOLE At 0km / 0 miles
By train
SOUTH CHARLEROI At 13km / 8 miles

GPS :50.474255, 4.482537

Our accommodation(s)

Our rooms at ibis budget Charleroi Airport have a modern and relaxing design. With a flat-screen TV, shower, seperate toilet and free WiFi, our rooms are all you need to enjoy your stay. Children up to the age of 12 stay for free in their parents' room.

Standard room with 1 double bed

Max. number of persons: 2
Area: From 14 m² / 151 sq ft

Wireless internet in your room
High speed internet
Satellite/cable colour TV

Standard Room with 1 double bed and 1 single bed

Accessible room

Max. number of persons: 3
Area: From 14 m² / 151 sq ft

Wireless internet in your room
High speed internet
Satellite/cable colour TV

Rooms

Good ratio quality price closed to airport

Maud Families - 12/11/2020 Confirmed reviews ALL

The bed for the baby was very appreciated. Thanks for it. Room spacious and well arranged with the bathroom/shower included. For another early departure from Charleroi we will choose again Ibis budget.

Dear Maud, Thank you for sharing the review of your stay with us. We are very glad that you were satisfied with your room; your positive feedback encourages us to continue maintaining our high standards of service. We look forward to welcoming you back on a future occasion. Best wishes, Jean-Christophe IMBERT, Hotel Manager

Exellent location

Dimitar Business - 01/10/2020 Confirmed reviews ALL

I found Ibis hotels a few years ago. and when is possible when i traveling, all of time i use ibis hotels.

Comfortable short stay

Kay Business - 07/09/2020 Confirmed reviews ALL

Hotel located close to the airport - 10 euro for 5 min taxi transfer. You can get to the hotel on foot, around 20 minutes walk, not recommended with bad weather conditions. Room was tiny but comfortable and clean. No hot water boiler in the room, paid hot water available at the reception. Not much in the vicinity of the hotel, closest shop located at the gas station 10 min away. Reception desk service efficient and the personel very friendly. Parking gates are always closed and usually you will have to use the ring bell couple of time before they will open it for you to enter.

Dear Kay, We are grateful for the time you took to write your review. We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We will be using your feedback to highlight areas where we are able to improve. The entire team very much hope we have the pleasure of welcoming you back again in the future. Best wishes, Jean-Christophe IMBERT, Hotel Manager

Ideal place

Janos Couples - 06/09/2020 Confirmed reviews ALL

The hotel is an ideal place to overnight before your travel and leave your car in the hotel's parking place during your holidays. The staff of the hotel is very friendly and helpful and we only had positive experience during out stay.

Dear Janos, Thanks for the time taken to share your positive experience with us. We are glad you were able to make the most of our option 'Park Sleep and Fly' which includes accommodation, an around-trip transfer between the hotel and airport and up to 10 days' parking. We look forward to welcoming you back o any further trips you make out of Charleroi airport. Best wishes, Jean-Christophe IMBERT, Hotel Manager

Handy stay for return car journey to EuroTunnel from Italy

Mr E. R. Families - 16/08/2020 Confirmed reviews ALL

Have used this stopover for many years as it is well placed on our route.

Well located

Elena Solo - 26/07/2020 Confirmed reviews ALL

I came by foot and I could not find the option to take a public transport from Charleroi sud to the hotel except the airport shuttle. Would be nice if you could advice possible routes to the hotel for the ones don't come by car.

Dear Elena, Thank you for leaving us this feedback about your stay. We will be reviewing our procedures to ensure we correctly informal our guests of the different options to reach the airport which are the bus line 68 which has a stop in front of the hotel Mermoz leading to Charleroi train station by foot along a pathway, the shuttle bus which runs from 4.30 to 22.00 or we also work with a taxi company for any transportation needs. Thank you for bringing this matter to our attention. We hope to have the pleasure of seeing you again in the future. Best wishes. Jean-Christophe IMBERT, Hotel Manager

Great Location

Brig_CT Family - 06/07/2020 TripAdvisor review

Location was great. I like to book with IBIS when doing a last minute trip - I know exactly what to expect. Clean room, good bed, good hot water for shower! No frills. Unfortunately due to COVID not breakfast buffet :( My only complaint with this location was the walls were thin, or we were all at the same area of the hotel and our neighbors were loud.

Dear Brig, Thanks for your review. We are glad to know that you had yet another pleasant experience in an Ibis hotel and that our high standards were those expected. However, we are sorry you were disturbed by our other guests. We regret you didn't inform our team at the time so that we may have taken the necessary action with the required discretion. We look forward to seeing you again. Best regards, Jean-Christophe IMBERT, Hotel Manager

WELL LOCATED

Ja Solo - 12/03/2020 Confirmed reviews ALL

GOOD

Clean and tidy room

Nathalie Families - 25/02/2020 Confirmed reviews ALL

At arrival the employee was very friendly, the baby bed was put in the room as requested. Everything was nice and clean. We enjoyed our short stay. If there was one thing that was missed it might be a small towel carpet for getting out of the shower. Otherwise there was nothing that was missing.

Dear Nathalie, Thanks for taking the time to review your stay at our hotel. It is great to hear that everything met your expectations upon arrival and that you appreciated our friendly service and high standards. However, your comments concerning the bathroom have been noted, and we will certainly take your suggestions into consideration for future improvements. We hope to have the pleasure of seeing you again. Kind regards, Jean-Christophe IMBERT, Hotel Manager

Inaccurate description on website.

Martin Couples - 23/02/2020 Confirmed reviews ALL

The hotel description mentioned an airport transfer service (“to take you there at any time of day”) but reception advised that there isn’t one!

Dear Martin, Thanks for sharing your view. We would like to let you know that we do work with the taxi company "Confortax" however they do use our "Ibis budget" logo and a one-way a trip from the hotel to the airport costs 10€ for a maximum of 4 people, which is quite competitive compared to normal taxi prices. However, we have taken note of all your remarks and apologise for any misunderstanding. We hope you'll give us the chance to offer you an improved experience in the future. With best wishes, Jean-Christophe IMBERT, Hotel Manager

I couldn't sleep because of the blood in the blanket

syanko 14/02/2020 TripAdvisor review

There was blood on my blanket and a strong smell of urine in the toilet Good place very close to the field Travel from the hotel to the field costs 10 euros No restaurants are closest to this 4 kilometers or eat from a machine

Dear Guest, Thanks for taking the time to share feedback. While we are pleased that our location was convenient for you, we sincerely apologize that in this case, we fell short of our high standards. We wish you had made us aware at the time, so we could have rectified this immediately. As no restaurants are located within walking distance our team would always be very pleased to organise a taxi for you. We hope to have the opportunity to welcome you again for an improved experience. Kind regards, Jean-Christophe IMBERT, Hotel Manager

Everything is OK

Dusan Business - 06/02/2020 Confirmed reviews ALL

a very well located hotel, easy to reach it by walking directly from airport and a room like that No. 227 very good and convenient

No feeding machine with good food.

Shay Friends - 05/02/2020 Confirmed reviews ALL

My blanket had blood stains . The toilet has a strong odor of urine . The shower smelled strange, too . I didn't sleep well because I kept thinking about the blood stains

Dear Shay, Thank you for taking the time to send us your review. We are very concerned to learn that you were not entirely satisfied with your experience and of the issues you encountered. Our team are onhand 24 hours and would have been more than happy to have changed your room for you if we had been made aware of your discomfort. In this situation please don't hesitate to let us know immediately so that we might take immediate action. Your comfort and well-being is our highest priority. We all hope we can welcome you back in the future for an improved experience. Kind regards, Jean-Christophe IMBERT, Hotel Manager

Nelius B. Solo - 20/01/2020 Confirmed reviews ALL

The night-manager (Raoul) was super nice and helpful. Heck of a nice guy. Very helpful. The room was *aggressively* clean. Awesome

Mrs

Maureen O. Couples - 12/01/2020 Confirmed reviews ALL

Hotel was fine as a basic 1 night stopover whilst travelling through Europe. Breakfast was ok. Bed was comfortable. Rooms were clean. Only negative was we ordered delivery from reception and the restaurant they recommend to us took 2 hours to deliver... we obviously refused to accept the food when it eventually arrived.

Dear Maureen, Thank you for taking the time to send us your review. We are pleased to hear that you enjoyed your stay overall and appreciated your comfortable room and high standards. However, whilst we regret to hear of this issue with the delay, unfortunately, we cannot guarantee the efficiency of service from outside restaurants. We do have prepared meal options available at reception; please do not hesitate to ask our team for more information in this regard. We look forward to welcoming you back for another stay. Kind regards, Jean-Christophe IMBERT, Hotel Manager

Overnight

Go29647 Couples - 09/01/2020 TripAdvisor review

The hotel was fine for a 1 night stopover whilst travelling through Europe. Basic, clean, comfortable bed, decent breakfast. Not good location for getting out and about. We ordered delivery from a takeaway recommend by reception and they took 2hours!! We obviously refused the order as this was ridiculous and advised reception to remove this company from their reception.

Dear Go29647, Thank you for your review of your stay at hotel Ibis Budget Charleroi Airport. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations. We are glad we were able to help you start your day off right with our tasty breakfast buffet. We are sorry for the inconvenience caused. We would like to let you know the takeaway service is not related to our hotel. However, if you want to eat something we always have prepared a meal to warm at the reception 24/24. We hope to welcome you back in the future and wish you a very Happy New Year 2020! Best wishes, Jean-Christophe IMBERT, Hotel Manager

Really cool place

Audrey Families - 04/01/2020 Confirmed reviews ALL

Although it is not the most convenient place to reach without a car, it is definitely possible to walk from the airport. The staff is kind, the room was clean and spacious, and the buffet was great. I will probably go back there in the future.

Dear Audrey, Thanks for taking the time to share your feedback. We are thrilled that you had a pleasant stay with us and appreciated most aspects of our location. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to seeing you again on a future trip and wish you all the best for the year ahead! Kind regards, Jean-Christophe IMBERT, Hotel Manager

Shower not working Room 126 (I think)

Anne M. Families - 03/01/2020 Confirmed reviews ALL

I arrived around 21:00 and when I entered the shower already quite late the shower was not working at all. The water was not getting out.I In the morning I mentioned this to the person in the entrance. He just said he is sorry. When I told him I think he should compensate me after reflection he came back to me while I was eating breakfast and proposed me to take food for the plane and told me next time I come I will have a 15% reduction. Hope the shower is fixed!

Dear Anne, Thank you for taking the time to write this review of your experience. We'd like to apologize for any inconvenience regarding the shower. This issue was caused by the showerhead being turned to the "off" position and we are pleased to advise that this has been replaced to prevent a similar situation from occurring in the future. Please do not hesitate to contact me at h5… to make sure that everything is in order for your next stay. We hope to welcome you back for a more pleasant expereince in the future. Kind regards, Jean-Christophe IMBERT, Hotel Manager

Mr G. T.

G T. Couples - 29/12/2019 Confirmed reviews ALL

A very clean and certainly a good night sleep with a good breakfast . Would recommend this one to anyone.

Very good for being near the airport!

Wmarcolin Solo - 22/12/2019 Confirmed reviews ALL

Very good for being near the airport, and makes it easy for those who need to stay for an early flight, or a long connection. Only point to have attention, I could not use my points from my ALL rewards program to pay.

Dear Guest, Thank you for taking the time to share your review. We are delighted that you had a great experience during your recent stay with us and appreciate your feedback about our convenient location. Regrettably, the Ibis Budget brand does not take part in this rewards program; however, there are standard Novotels and Ibis brand hotels nearby where points can be used. We hope that we can welcome you back on a future stay and wish you the best for the festive season. Kind regards, Jean-Christophe IMBERT, Hotel Manager

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