ibis budget Charleroi Airport 1 star

Customer review rating (ALL Rating) 4.3/5 688 reviews

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Description

Hotel extras

  • Airport shuttle service available

  • Visit Brussels in less than an hour

  • Park, Sleep & Fly package on offer

  • Closed and secured car park

  • 100% non-smoking hotel

Our accommodation(s)

Hotel location

ibis budget Charleroi Airport

33, Avenue Jean Mermoz
6220 CHARLEROI
Belgium

GPS:50.474255, 4.482537

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  688 reviews

Customer review rating 4.5/5

Peter W. Solo - Confirmed reviews ALL

personnel sympa

Cher Peter, Merci pour ce feedback positif ! Nous sommes ravis que votre séjour à l’ibis Budget Charleroi Aeroport vous ait laissé une impression positive et que vous ayez apprécié la convivialité de notre équipe, ainsi que le confort de nos espaces. Au plaisir de vous revoir parmi nous, Brice BERNARD, Hotel Manager

Customer review rating 1.0/5

Brikena A. Families - Confirmed reviews ALL

While we were looking forward to our stay, we were very disappointed by the service at arrival. My 74-year-old mother and I arrived early and requested to leave our two small backpacks in storage while we explored the city. We were surprised to be told there was no space available for even two bags. In my experience traveling, I have never encountered a situation where luggage storage was denied to guests. This was particularly difficult for us, as it meant my mother had to carry her bag into the city to find external lockers. Even if space was limited, I would have appreciated an effort to accommodate at least one bag for her comfort. This lack of flexibility left us feeling quite disrespected."

Dear Brikena, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that some aspects of your stay did not meet your expectations. We understand how disappointing it must have been to encounter difficulties with storage arrangements upon arrival. Our team strives to assist guests whenever possible, and we regret that the service you received fell short of the care and consideration you deserved. We will take your feedback into consideration as we continue to evaluate how we can better support our guests’ needs. We hope to have the opportunity to welcome you back for an improved experience. Kind regards, Brice BERNARD, Hotel Manager

Customer review rating 5.0/5

Jhonny M. Solo - Confirmed reviews ALL

all as expected

Dear Jhonny, Please accept our sincere thanks for this kind feedback. It’s wonderful to hear that your stay at ibis Budget Charleroi Aeroport met your expectations. We are delighted you had a seamless experience and appreciate your high recommendation score. Our team strives to ensure every guest enjoys a hassle-free stay, whether traveling solo or with company. We would love to welcome you back on many more occasions. Best wishes, Brice BERNARD, Hotel Manager

Customer review rating 4.5/5

Peter B. Business - Confirmed reviews ALL

a correct price / quality with the personnel adding considerably the value

Dear Peter, Thank you very much for your kind feedback. We are delighted to hear that your experience with us reflected a positive balance between value and comfort. We hope that our hotel’s proximity to Brussels South Charleroi Airport and Charleroi-South Train Station added further convenience to your trip. We look forward to welcoming you back. Best wishes, Brice BERNARD, Hotel Manager

Customer review rating 4.5/5

P. F. P. A. Friends - Confirmed reviews ALL

confortable

Cher f., cher A., Nous vous remercions pour votre agréable commentaire. C’est un plaisir de savoir que votre séjour a été à la hauteur de vos attentes et que vous avez apprécié notre emplacement pratique, ainsi que le confort de votre chambre. Ce serait une joie de vous recevoir de nouveau. Bien cordialement, Brice BERNARD, Hotel Manager

Other web-users rate our hotel

  • 2,098 reviews 8.6/10 Location
  • 1,898 reviews 4.9/10 Room
  • 1,649 reviews 8.7/10 Service
  • 17 reviews 7.1/10 WiFi
  • 1,197 reviews 3.1/10 Comfort
  • 645 reviews 7/10 Cleanliness
  • 486 reviews 7.7/10 Breakfast
  • 18 reviews 3.8/10 Bar

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