ibis budget Charleroi Airport 1 star

Customer review rating (ALL Rating) 4.3/5 706 reviews

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33, Avenue Jean Mermoz, 6220 CHARLEROI, Belgium

Description

Hotel extras

  • Airport shuttle service available

  • Visit Brussels in less than an hour

  • Park, Sleep & Fly package on offer

  • Closed and secured car park

  • 100% non-smoking hotel

Our accommodation(s)

Hotel location

ibis budget Charleroi Airport

33, Avenue Jean Mermoz
6220 CHARLEROI
Belgium

GPS:50.474255, 4.482537

Telephone
Fax +32 71 37 44 67

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  706 reviews

TripAdvisor Rating  3.5/5  1,006 reviews

Customer review rating 5.0/5

Stijepo J. Couples - Confirmed reviews ALL

more than enough for our 1 night stay rior to our early flight the gentlemam working night shift at the reception kindly assisted us with the arranging transportation to the airport

Terrible

TripAdvisor rating 1.0/5

Amanda C TripAdvisor review

When you arrive at the airport after a delayed flight in the pouring rain at 23.00 it would have been helpful for the hotel to advise on their booking confirmation that the airport has scarce taxis who do not want to take you such a short journey, and that you need to phone the hotel directly to arrange a taxi Ubers refused to attend After doing so, ( as advised by another customer who had just found this out) and the hotel taxi failing to arrive , and the hotel no longer answering their phone myself and 2 daughters did indeed walk in the dark - about 20 minutes with luggage The hotel rooms are so basic, there is no kettle or hairdryer, 2 plastic glasses for 3 people and what I can only describe as a shower in a portaloo type structure This is the worst hotel I have ever had the misfortune to stay at and I will be asking the hotel for a refund

Dear Amanda, Thank you for sharing your detailed feedback with us. We are truly sorry to hear that some aspects of your stay did not meet your expectations. Your comments about the transport from the airport, the information provided for arrival late at night, and the in-room facilities have been noted. We understand how important it is to have clear directions and timely assistance, especially after a long flight and in poor weather conditions. While we aim to support every guest’s arrival, we recognize the local taxi limitations and, as noted in our hotel details, recommend calling our team to help arrange transport whenever possible. We apologize that the room did not provide the convenience and comfort you expected. Essential items such as hairdryers and extra towels are available on request at the reception, and our team is present around the clock to assist with any needs during your stay. We value your perspective and will keep your remarks in mind as we continue to care for our guests’ comfort. We hope that you will give us another opportunity to better welcome you in the future. Best regards, Brice BERNARD, Hotel Manager

Customer review rating 5.0/5

Kehinde S. F. Families - Confirmed reviews ALL

Always a delight when I stay over at ibis budget

Dear Kehinde, We really appreciate this positive review about your stay. It is wonderful that you had such a positive stay at ibis Budget Charleroi Aeroport. We are delighted you consistently enjoy your visits with us. We hope to welcome you back for another enjoyable visit. Best wishes, Brice BERNARD, Hotel Manager

Customer review rating 5.0/5

Aivars K. Couples - Confirmed reviews ALL

Exellent option for short stay + good transport to city center + pizza mashine in front of hotel !

Dear Aivars, Thank you for this review. We’re delighted you found our location convenient for your needs. It’s wonderful to hear you appreciated our team’s efforts and the transport options to the city center. We’re also pleased our pizza machine added convenience to your stay. We look forward to welcoming you back on future occasions. Best wishes, Brice BERNARD, Hotel Manager

Customer review rating 5.0/5

Laroussi Y. Families - Confirmed reviews ALL

The hotel was very nice and everything went well.

Dear y., It was a pleasure to receive this great review. We’re delighted you had such a positive experience at ibis Budget Charleroi Aeroport. It’s wonderful to hear you appreciated our accommodations and found everything met your expectations during your family visit. Our team takes pride in maintaining comfortable rooms and ensuring seamless stays for all our guests. We look forward to seeing you again on a future occasion. Kind regards, Brice BERNARD, Hotel Manager

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Other web-users rate our hotel

  • 2,173 reviews 8.6/10 Location
  • 1,954 reviews 5/10 Room
  • 1,697 reviews 8.9/10 Service
  • 18 reviews 7.1/10 WiFi
  • 1,229 reviews 3/10 Comfort
  • 650 reviews 7.3/10 Cleanliness
  • 506 reviews 7.3/10 Breakfast
  • 7 reviews 2.2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.