Novotel Charleroi Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 893 reviews

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Description

Hotel extras

  • In the city centre

  • Close to motorway

  • Close to shopping mall

  • close to Football Stadium and Basketball Stadium

  • Close to main train station

Our accommodation(s)

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Hotel location

Novotel Charleroi Centre

Place Verte 17, Parking Rive Gauche Bd J Tirou34
6000 CHARLEROI
Belgium

GPS:50.408153, 4.441233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GOURMETBAR

Gourmet Bar is a contemporary restaurant that offers simple, tasty, and original dishes. Open Monday to Friday from 6 to 10 PM, you will always find something to your liking. The restaurant is closed every Saturday, Sunday, and public holidays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  893 reviews

Customer review rating 5.0/5

Jason P. Friends - Confirmed reviews ALL

Excellent clean and tidy

Dear Sir P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We will share your compliments with the housekeeping department. Kind Regards, Rachel

Customer review rating 4.5/5

Harmke I. Business - Confirmed reviews ALL

Friendly and helpful staff. Clean room with ritual products.Nice breakfast with good quality products.

Dear Harmke, Thank you for your kind feedback! We’re glad you enjoyed your stay and felt welcome with our team. We look forward to welcoming you back soon. Kind regards, Vladimir Front Office Manager

Customer review rating 5.0/5

Aleksandar N. Families - Confirmed reviews ALL

All good!

Dear Aleksandar, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vladimir Front Office Manager

Customer review rating 4.5/5

Anis M. Families - Confirmed reviews ALL

Had a stopover on our way back to Germany. Great location - connected to the Rive Gauche mall. But what made this hotel great was the staff. Friendly and conscientious. The ONLY Accor hotel in EUROPE so far that acknowledged our Accor status upon checking in without any prompt and honoured the upgrade and late checkout benefits. Room service was good, one point our pizza came burnt but they replaced it with another dish. Executive room was a bit tired but for one night it was ok. Still we would return simply because of the staff which made the stay memorable. Keep up the good work!

Dear Anis , Thank you for sharing your experience at Novotel Charleroi Centre. We are delighted to hear that you found our location convenient and appreciated the friendly service provided by our team. We are always pleased to know that our efforts to acknowledge our guests’ Accor status and ensure they can enjoy their benefits are appreciated. I sincerely apologize for the oversight with your pizza order; however, I am pleased to know that our team was able to address it promptly by offering an alternative dish. Your comments regarding the executive room have been noted, and we continuously strive to enhance our accommodations for our guests' comfort. It is wonderful to hear that you plan to return, and we look forward to welcoming you back to create more memorable experiences. Best regards, Vladimir Front Office Manager

Customer review rating 5.0/5

Michel S. Families - Confirmed reviews ALL

Week-end illumination Noël

Cher Michel , Nous vous remercions chaleureusement pour votre retour positif. Nous sommes ravis que vous ayez apprécié votre séjour et l'illumination de Noël. Votre satisfaction est notre priorité et nous espérons vous accueillir à nouveau prochainement. Cordialement, Vladimir Responsable de la Réception

Other web-users rate our hotel

  • 591 reviews 8.7/10 Location
  • 825 reviews 6.9/10 Room
  • 705 reviews 8.3/10 Service
  • 13 reviews 6.3/10 WiFi
  • 348 reviews 6/10 Cleanliness
  • 315 reviews 5.8/10 Breakfast
  • 159 reviews 4.7/10 Food
  • 76 reviews 9.2/10 Bar

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