Novotel Charleroi Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,310 reviews

Hotel extras

  • In the city centre

  • Close to motorway

  • Close to shopping mall

  • close to Football Stadium and Basketball Stadium

  • Close to main train station

ALLSAFE approved hotel

Our accommodation(s)

Discover the new N room which offers everything you need for a comfortable and convenient stay. Be connected, be inspired and be energized. With the comfort of the Live N Dream bedding, the connection hubs, free WIFI and a luxurious rain shower, who wouldn't feel at ease?

Hotel location

Novotel Charleroi Centre

Place Verte 17, Entrance Via Parking Rive Gauche, Boulevard J Tirou 54
6000 CHARLEROI
Belgium

GPS:50.408153, 4.441233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

GOURMETBAR

GourmetBar is a contemporary restaurant which emphasizes on simple, tasty and origional dishes. Available throughout the day, you will always find something to please your taste. The restaurant will be closed from friday until sunday.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,310 reviews

TripAdvisor Rating  4.0/5  252 reviews

Certificate of excellence 2023

Great hotel centrally located !

TripAdvisor rating 5.0/5

iangoldsmithhtc Friends getaway - TripAdvisor review

Very impressed with this modern and well located hotel. Subsidised parking nearby and right in the heart of town just off the square. The nicest and most efficient staff I have encountered under the Accor banner. Elisa deserves a mention in that regards together with the whole team.

Good stay, reduced restaurant menu

Customer review rating 4.0/5

Mike X. Business - Confirmed reviews ALL

Stayed here for the third time. Overall very good experience however the restaurant menu was limited compared to the previous two stays - full menu not available, only a “bar menu”. If I had known this I probably would have eaten somewhere else.

Dear Mike, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Following temporarily less staff in the kitchen, we are offering a reduced menu in the restaurant. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Front Office Manager

Well located

Customer review rating 3.5/5

Gazza Business - Confirmed reviews ALL

PROBLEMATIC ELEVATORS - PLEASE FIX THEM AS SOON AS POSSIBLE

Dear Gazza, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. The elevators issue has been fixed since then. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Front Office Manager

Perfect stay and great rooms

Customer review rating 5.0/5

Achim Families - Confirmed reviews ALL

Great rooms upgrade Nice welcome drinks Parking right underneath hotel

Dear ACHIM, We very much appreciate your comments regarding your stay at the Novotel Charleroi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Front Office Manager

From bad positioning of hotel to horrific customer service

Customer review rating 1.5/5

Matic Business - Confirmed reviews ALL

The hotel is located at the centre, which looks like a scary ghost square - sense of unsafe space. Customer service of hotel is below any expectations - from waiting almost 10min for check-in, to un-reacheable reception from the room telephone line. Asking for advise about the public transport the staff is absolutely uninterested to even answer or help.

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Other web-users rate our hotel

  • 554 reviews 8.4/10 Location
  • 865 reviews 7.5/10 Room
  • 779 reviews 8.6/10 Service
  • 9 reviews 7.4/10 WiFi
  • 389 reviews 5.7/10 Breakfast
  • 335 reviews 7.5/10 Cleanliness
  • 237 reviews 9.1/10 Vibe
  • 229 reviews 5.1/10 Food

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