ibis Styles Louvain la Neuve Hotel and Events 3 stars

Customer review rating (ALL Rating) 4.3/5 802 reviews

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Description

Hotel extras

  • Location in the green, in a 6-hectare wooded park

  • 14 meeting rooms from 12 to 210m2 for up to 250 people

  • Delicious hot breakfast buffet

  • Free 250-place parking

  • Free fitness center and sauna

Our accommodation(s)

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Hotel location

ibis Styles Louvain la Neuve Hotel and Events

Boulevard de Lauzelle 61
1348 LOUVAIN LA NEUVE
Belgium

GPS:50.673359, 4.607381

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RESTO-BAR LA DECOUVERTE

During Covid period -> reduced snack menu. Brasserie-style restaurant. Share happy times over a meal where fun & simplicity are on the menu. Enjoy the sunny terrace in summer or the open fire in winter.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  802 reviews

TripAdvisor Rating  3.5/5  456 reviews

Not fixing known issues

Customer review rating 2.0/5

Pi… Couples - Confirmed reviews ALL

Good day, Check email exchanges with mr. Frederic a year ago re toaster burning food. Nothing done to prevent (just a signboard 'only for bread' seems to be challenge). I travel a lot, did not keep in mind last year's incident, stuffed chocolate bread that burned again. Of course I was upset. I called the staff to prevent smoke alarm. I raised my voice but never ever shouted. However one of you kitchen staff repeatedly asked me 'pourquoi TU cries?'. Who the hell is he to talk to me like this? He should make a difference between an hotel and his downtown quarter. Is it how Ibis trains or recruit staff? No employee EVER calls me 'tu'. Moreover, I hate this way of playing the victim card. The room staff with glasses remained polite. By the way, he is a hard working employee. One light in bathroom down, rust on bathhub and main door sometimes could not close (outer frame moving). But those are details compared to your rude staff. Unbelievable. I remember rating you 5 stars 5 years ago, but I am going to amend that. I also sent 2 emails (one to mr. Frederic and one to h2200. None bothered to reply. I think I will also cancel the corporate contract my group has with Accor in Asia.

Peaceful surroundings

Customer review rating 5.0/5

Toussaint Families - Confirmed reviews ALL

I was in town for a family trip and felt welcome and extremely enjoyed my stay

Fantastic location. Easily accessible from autoroute and within walking distance of the town

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Overnight stop whilst en route for the Channel Tunnel. Easy check in, comfortable and spacious room. Dinner and breakfast very good

Dear Mrs B., We very much appreciate your comments regarding your stay at the ibis Styles Louvain-la-Neuve - Hotel & Events. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

Customer review rating 4.0/5

Michel Business - Confirmed reviews ALL

Good experience sad the room wasn't upgraded as advantage ofplatinum membership also, only one complimentary drink was offered for a booking for two

Dear Mr C., We very much appreciate your comments regarding your stay at the ibis Styles Louvain-la-Neuve - Hotel & Events. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

Nice hotel in good location

Customer review rating 4.0/5

Shaun K. Families - Confirmed reviews ALL

Enjoyed my stay here picking up daughter from her study in LLN. Very hot weather and lack of air conditioning meant had to sleep with door to balcony open but otherwise great hotel and excellent breakfast

Dear Mr K., We very much appreciate your comments regarding your stay at the ibis Styles Louvain-la-Neuve - Hotel & Events. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to apologize for the lack of air conditionning. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

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Other web-users rate our hotel

  • 376 reviews 9.4/10 Location
  • 629 reviews 5.2/10 Room
  • 472 reviews 9/10 Service
  • 7 reviews 9.4/10 WiFi
  • 427 reviews 8.8/10 Breakfast
  • 396 reviews 4.9/10 Comfort
  • 179 reviews 6.4/10 Cleanliness

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