ibis Styles Louvain la Neuve Hotel and Events 3 stars

Customer review rating (ALL Rating) 4.3/5 541 reviews

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Boulevard de Lauzelle 61, 1348 LOUVAIN LA NEUVE, Belgium

Description

Hotel extras

  • Location in the green, in a 6-hectare wooded park

  • 14 meeting rooms from 12 to 210m2 for up to 250 people

  • Delicious hot breakfast buffet

  • Free 250-place parking

  • Free fitness center and sauna

Our accommodation(s)

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Hotel location

ibis Styles Louvain la Neuve Hotel and Events

Boulevard de Lauzelle 61
1348 LOUVAIN LA NEUVE
Belgium

GPS:50.673359, 4.607381

Telephone
Fax +32 10 45 09 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RESTO-BAR LA DECOUVERTE

Open for morning meetings first thing, a refreshing drink after a stroll, after-meeting drinks or relaxing with friends after a meal. Our bartender welcomes you from early in the morning until after midnight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  541 reviews

TripAdvisor Rating  3.6/5  466 reviews

Customer review rating 4.0/5

Lisa P. Families - Confirmed reviews ALL

Comfortable

Dear Lisa, Thank you for your positive feedback regarding your comfortable stay. We are pleased to hear that you enjoyed the bed, breakfast, and gym facilities. Your satisfaction is important to us, and we look forward to welcoming you again. Best regards, Frédéric

Frighteningly incompetent front desk service

TripAdvisor rating 1.0/5

Java99 TripAdvisor review

Usually I am very satisfied with the service and location of Ibis hotels. But the front desk service at Ibis Louvain-la-Neuve was frighteningly incompetent. The person gave me the key for my room - but when I walked in there was already someone there! We (me a woman, him a half-undressed man) were unpleasantly surprised, to put it mildly. The front desk person changed my room (with no apology except to mumble she was 'overworked' despite the hotel appearing to be half-empty), but I spent the rest of my two-day stay worried someone would unexpectedly walk into my room. The restaurant staff were friendlier; at least they were genuinely apologetic when they accidentally overcharged my meal. The location was surprisingly inconvenient: a good 15-minutes walk from the train station and main attractions (e.g. Herge museum) through a poorly-lit park, which I did not feel comfortable walking alone after dark. And to top it off, the coffee machine in the lobby never worked when we were there, which was especially inconvenient since there was no kettle or other amenity in the room. I would definitely not recommend this location. It was my only negative experience compared to about 10 other Ibis hotels where I have stayed in the past couple years.

Dear, Thank you for taking the time to tell us about your experience at the ibis Styles Louvain-la-Neuve - Hotel & Events. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric

Customer review rating 5.0/5

Willy S. Solo - Confirmed reviews ALL

Well maintained hotel situated in the woods near Louvain-la-Neuve city. Quite area not close to the road. Good restaurant with terrace. Excellent breakfast.

Monsieur S., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Louvain-la-Neuve - Hotel & Events. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Frédéric

Customer review rating 2.0/5

Adam L. Business - Confirmed reviews ALL

traces of mold in the bathroom

Dear Mr L., Thank you for taking the time to tell us about your experience at the ibis Styles Louvain-la-Neuve - Hotel & Events. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric

Ok hotel, but without airconditioning

TripAdvisor rating 4.0/5

Frankstertrip Families - TripAdvisor review

A decent hotel with modern rooms and friendly personnel. Breakfast is okay (positive point that you can press your own juice, but negative point that meat and cheese isn’t replenished often enough). The main drawback of the hotel is that it isn’t equiped with airconditioning, so during summer nights the rooms can get very hot….

Dear, Thank you for taking the time to tell us about your experience at the ibis Styles Louvain-la-Neuve - Hotel & Events. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric

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Other web-users rate our hotel

  • 340 reviews 9.4/10 Location
  • 568 reviews 5.4/10 Room
  • 351 reviews 8.6/10 Service
  • 5 reviews 7.1/10 WiFi
  • 357 reviews 8.6/10 Breakfast
  • 137 reviews 5.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.