ibis Styles Louvain la Neuve Hotel and Events 3 stars

Customer review rating (ALL Rating) 4.3/5 692 reviews

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Description

Hotel extras

  • Location in the green, in a 6-hectare wooded park

  • 14 meeting rooms from 12 to 210m2 for up to 250 people

  • Delicious hot breakfast buffet

  • Free 250-place parking

  • Free fitness center and sauna

Our accommodation(s)

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Hotel location

ibis Styles Louvain la Neuve Hotel and Events

Boulevard de Lauzelle 61
1348 LOUVAIN LA NEUVE
Belgium

GPS:50.673359, 4.607381

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RESTO-BAR LA DECOUVERTE

During Covid period -> reduced snack menu. Brasserie-style restaurant. Share happy times over a meal where fun & simplicity are on the menu. Enjoy the sunny terrace in summer or the open fire in winter.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  692 reviews

TripAdvisor Rating  3.5/5  460 reviews

First room stank of sewage the 2nd room had a very noisy bathroom extractor fan

Customer review rating 1.5/5

Simon B. Business - Confirmed reviews ALL

I went into the first room and there was an unpleasant smell in the bedroom. I could not put my finger on it but as soon as I went in the bathroom I could, it just stank of raw sewage which made me wretch. I went to reception to change the room and did not even get an apology from the receptionist. My second room was on the third floor and even with the bathroom door closed the hum of the extractor fan reverberated through the wall into the bedroom. I could not be bothered to go back down and complain again. I did fall asleep but woke at 3.30am and the noise made it difficult to get back to sleep. Why hotels fit noisy extractor and air conditioning equipment in or near guests rooms nerver ceases to amaze me. I enjoyed the Tripel Karmeliet in the nice bar but the barman was hardly the friendliest.

Dear Mr B., Thank you for taking the time to tell us about your experience at the ibis Styles Louvain-la-Neuve - Hotel & Events. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

Stay was OK

Customer review rating 3.0/5

Robert G. Business - Confirmed reviews ALL

Overall it was OK with a very good breakfast. But in general my room and maybe the hotel (staircases, elevator door on the ground floor) would need some refurbishment as it does not make the freshest image anymore. My room was also smelling a bit old and not so nice.

Dear Mr G., Thank you for taking the time to tell us about your experience at the ibis Styles Louvain-la-Neuve - Hotel & Events. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

Convenient

Customer review rating 3.5/5

Pc Business - Confirmed reviews ALL

Close to the company i work for.

Dear Mr C., We very much appreciate your comments regarding your stay at the ibis Styles Louvain-la-Neuve - Hotel & Events. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

Martins was full

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Hotel is well located, staff is friendly but the rooms are outdated. I would encourage you to refresh your hotel so that the price will match with expectations.

Dear Mr B., Thank you for taking the time to tell us about your experience at the ibis Styles Louvain-la-Neuve - Hotel & Events. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

brillant stay

Customer review rating 4.5/5

Bogart Families - Confirmed reviews ALL

Very good handling at the front office, so great service (Water, coffee), absolutely quiet and green natural environment, free parking, very tasty breakfast, good drinks

Dear, We very much appreciate your comments regarding your stay at the ibis Styles Louvain-la-Neuve - Hotel & Events. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

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Other web-users rate our hotel

  • 347 reviews 9.3/10 Location
  • 616 reviews 5.6/10 Room
  • 429 reviews 8.6/10 Service
  • 6 reviews 8.6/10 WiFi
  • 404 reviews 9.1/10 Breakfast
  • 385 reviews 4.9/10 Comfort
  • 159 reviews 6.2/10 Cleanliness
  • 43 reviews 8.5/10 Bar

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