ibis Styles Louvain la Neuve Hotel and Events 3 stars

Customer review rating (ALL Rating) 4.3/5 778 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Location in the green, in a 6-hectare wooded park

  • 14 meeting rooms from 12 to 210m2 for up to 250 people

  • Delicious hot breakfast buffet

  • Free 250-place parking

  • Free fitness center and sauna

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Styles Louvain la Neuve Hotel and Events

Boulevard de Lauzelle 61
1348 LOUVAIN LA NEUVE
Belgium

GPS:50.673359, 4.607381

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RESTO-BAR LA DECOUVERTE

During Covid period -> reduced snack menu. Brasserie-style restaurant. Share happy times over a meal where fun & simplicity are on the menu. Enjoy the sunny terrace in summer or the open fire in winter.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  778 reviews

TripAdvisor Rating  3.5/5  454 reviews

Well located, Good stay

Customer review rating 2.0/5

Mario R. Business - Confirmed reviews ALL

I was unable to use my reserve of points, beyond the 2000 maximum allowed, to pay my bill. The check-out attendant could not justify the limitation to 2000 points despite having almost 15000 in my account and seemed to accept the situation, as is. My disappointment is based on the feeling of the lack of enthusiasm perceived during the enjoyment of the points accumulated. Regards, Mario R..

Dear Mr R., Thank you for taking the time to tell us about your experience at the ibis Styles Louvain-la-Neuve - Hotel & Events. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to apologise for the inconvenience that occure with the use of your points. We are depending of the ALL polocy which allow to burn only 2000 points at a time. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

Pleasant stay

Customer review rating 4.0/5

Paulos Business - Confirmed reviews ALL

The hotel is in a pleasant location with very nice helpful staff. For a short business visit the hotel it was perfectly satisfactory. Its clean and well maintained but does have a slightly dated architecture so might not be ideal for a holiday/leisure visit but perfectly functional for business trip.

Dear Mr O., We very much appreciate your comments regarding your stay at the ibis Styles Louvain-la-Neuve - Hotel & Events. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

Quiet Location - not too far from the centrum

Customer review rating 3.5/5

Luxembourg C. T. Couples - Confirmed reviews ALL

Nice quiet stay near a forest area, sport facilities, nice breakfast. Unfortunately a bit old, would need a little refurbishment here and there.

Dear Mr F., We very much appreciate your comments regarding your stay at the ibis Styles Louvain-la-Neuve - Hotel & Events. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

Nothing amazing to report

Customer review rating 2.5/5

Luca Business - Confirmed reviews ALL

100 euros a night for room extremely basic in a 1970's set up... Not the best deal on earth.

Dear Mr S., Thank you for taking the time to tell us about your experience at the ibis Styles Louvain-la-Neuve - Hotel & Events. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

Customer review rating 5.0/5

Apollinaire K. Couples - Confirmed reviews ALL

Satisfaction

Monsieur K. Kapena, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Louvain-la-Neuve - Hotel & Events. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur K., en l’expression de nos sentiments les meilleurs Frédéric - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

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Other web-users rate our hotel

  • 359 reviews 9.5/10 Location
  • 628 reviews 5.3/10 Room
  • 490 reviews 8.9/10 Service
  • 6 reviews 8.3/10 WiFi
  • 432 reviews 8.9/10 Breakfast
  • 407 reviews 4.9/10 Comfort
  • 189 reviews 4.8/10 Vibe
  • 178 reviews 6.9/10 Cleanliness

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