ibis Styles Louvain la Neuve Hotel and Events 3 stars

Customer review rating (ALL Rating) 4.3/5 775 reviews

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Boulevard de Lauzelle 61, 1348 LOUVAIN LA NEUVE, Belgium

Description

ALLSAFE approved hotel

Hotel extras

  • Location in the green, in a 6-hectare wooded park

  • 14 meeting rooms from 12 to 210m2 for up to 250 people

  • Delicious hot breakfast buffet

  • Free 250-place parking

  • Free fitness center and sauna

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Styles Louvain la Neuve Hotel and Events

Boulevard de Lauzelle 61
1348 LOUVAIN LA NEUVE
Belgium

GPS:50.673359, 4.607381

Telephone
Fax +32 10 45 09 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTO-BAR LA DECOUVERTE

During Covid period -> reduced snack menu. Brasserie-style restaurant. Share happy times over a meal where fun & simplicity are on the menu. Enjoy the sunny terrace in summer or the open fire in winter.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  775 reviews

TripAdvisor Rating  3.5/5  454 reviews

Well located, good place. Quite room, good breakfast.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Well located, good place. Quite room, good breakfast.

Monsieur P., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Louvain-la-Neuve - Hotel & Events. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur P., en l’expression de nos sentiments les meilleurs Frédéric - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

Mediocre

Customer review rating 3.0/5

Philippe Solo - Confirmed reviews ALL

My stay at this hotel was average at best. The hotel itself is old, and the room I got was small and not as depicted in the photos online. It didn't meet my expectations, but the staff were friendly. The convenient location near the town but in lovely nature (forest) was a plus.

Dear Mr F., Thank you for taking the time to tell us about your experience at the ibis Styles Louvain-la-Neuve - Hotel & Events. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

As usual except one incident

Customer review rating 3.0/5

Pierre S. Couples - Confirmed reviews ALL

All decent as repeat customer. However your conveyor bread toaster ignited a "croissant" with an idiotic comment from one staff.

Dear Mr S., Thank you for taking the time to tell us about your experience at the ibis Styles Louvain-la-Neuve - Hotel & Events. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would like to apologise for the incident that occur with the croissant. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

Outstanding service

Customer review rating 5.0/5

Nadine C. M. Solo - Confirmed reviews ALL

I broke my foot while in Belgium for a wedding . The hotel moved me to a 1st floor , provided aid to get home , brought me food, photocopies etc for 2 days and helped me out of the building when I left . Everyone was so helpful but in particular Manson who helped after I fell and continued to check on me while she was there , and provided me info on airport assistance without being asked . I was so impressed with how kind everyone was.

Dear Mrs M., We very much appreciate your comments regarding your stay at the ibis Styles Louvain-la-Neuve - Hotel & Events. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

good stay

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

comfortable rooms, choice at breakfast was good, the hotel and rooms were clean. The television in my room was out of order and was not resolved during my stay.

Dear Mr Brown, Thank you for taking the time to tell us about your experience at the ibis Styles Louvain-la-Neuve - Hotel & Events. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would like to apologise for the inconvenience that occure with the television. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric - Sales & Banquet Coordinator ibis Styles Louvain-La-Neuve Hotel and Events

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Other web-users rate our hotel

  • 372 reviews 9.3/10 Location
  • 649 reviews 5.2/10 Room
  • 504 reviews 8.9/10 Service
  • 13 reviews 7/10 WiFi
  • 446 reviews 8.8/10 Breakfast
  • 423 reviews 4.4/10 Comfort
  • 179 reviews 6.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.