ibis Charleroi Centre Gare

ibis Charleroi Centre Gare 3 stars

Customer review rating (ALL Rating) 4.2/5 786 reviews

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Hotel extras

  • Across from Charleroi station

  • Private parking

  • Located in downtown area

  • 12 minutes from Charleoi Airport

  • Free Wi-Fi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Charleroi Centre Gare

Quai Paul Verlaine 12
6000 CHARLEROI
Belgium

GPS:50.406318, 4.43907

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR IBIS

Our bar is a friendly meeting place where you can relax whenever you wish.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  786 reviews

TripAdvisor Rating  3.5/5  565 reviews

Good location

Customer review rating 4.0/5

David Business - Confirmed reviews ALL

The hotel is in a good location for people who have early connecting flights. Across the rd from where the airport bus leaves. It’s an ibis hotel not a 5 star hotel you pay for what you get adequate room for short stays the staff are all very helpful and pleasent

Dear David, Thank you for taking the time to share your feedback. We are delighted that our location was perfect for your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We always try to keep our prices competitive, however, they may vary throughout the year depending on special events nearby, occupancy and demand. Ovidiu Chitas, Manager

Good service

Customer review rating 3.5/5

Rick Friends - Confirmed reviews ALL

Rooms were very basic. We actually asked for a room with 3 separate beds which we didn't get. However, when we asked at the reception the man helped us quickly and arranged a new room. However, as I diamond member I was under the assumption the breakfast would be free on a Saturday and once I got back home and received the bill I saw money was deducted for the breakfast. Still waiting on a response from the hotel.

Dear Rick, Thank you for taking the time to share your review. We are happy that overall you enjoyed your stay and appreciated the service delivered by our team in reception in particular and will pass on your compliments. Nevertheless, we are sorry not all aspects met your expectations and regret you didn't let us know at the time about the issue in your room so that we could have looked for a solution. Furthermore, due to a communication error breakfast was automatically charged. However, today we have made a refund to you and sent an apology by email. We would love to welcome you back on a future occasion. Kind regards, Ovidiu Chitas, Manager

Customer review rating 2.5/5

Jon Couples - Confirmed reviews ALL

The location is good, especially for travelers only stopping over in Charleroi. The rooms are small and quite dated, the bathroom is fine. Staff was very pleasant and spoke English. Good if you're just passing through and staying the night and the price is right, for longer stays it might feel a bit cramped.

Dear Jonatan, Thank you for taking the time to share your review. We are happy that you found our location ideal for your needs and appreciate your kind mention of our dedicated team. We regret to know that our standard Ibis room was not to your expectations. Moreover, we do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it. We hope to welcome you back. Best wishes, Ovidiu Chitas, Manager

Good location in Charleroi

Customer review rating 4.5/5

Ab Solo - Confirmed reviews ALL

Very pleasant stay

Dear Andrew. Thank you for taking the time to share your experience with us. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient. We hope to have the pleasure of welcoming you back. Best regards, Ovidiu Chitas, Manager

Not so xx TV

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

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Dear Chris, Thank you for sharing your review. The feedback of our guests is very important to us. Please do not hesitate to share any suggestions you may have - we are always grateful for comments from our recent guests that may help us improve our services. We hope to welcome you back. Best wishes, Ovidiu Chitas, Manager

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Other web-users rate our hotel

  • 482 reviews 8.6/10 Location
  • 563 reviews 4.9/10 Room
  • 464 reviews 8.7/10 Service
  • 28 reviews 4.5/10 WiFi
  • 312 reviews 3.6/10 Comfort
  • 219 reviews 7/10 Breakfast
  • 202 reviews 6.8/10 Cleanliness
  • 141 reviews 3.7/10 Value

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