ibis Charleroi Centre Gare 3 stars

Customer review rating (ALL Rating) 4.0/5 504 reviews

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ibis Charleroi Centre Gare - Image 1
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Quai Paul Verlaine 12, 6000 CHARLEROI, Belgium

Description

Hotel extras

  • Across from Charleroi station

  • Private parking

  • Located in downtown area

  • 12 minutes from Charleoi Airport

  • Free Wi-Fi

Our accommodation(s)

Hotel location

ibis Charleroi Centre Gare

Quai Paul Verlaine 12
6000 CHARLEROI
Belgium

GPS:50.406318, 4.43907

Telephone
Fax +32 71 70 21 91

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR IBIS

Our bar is a friendly meeting place where you can relax whenever you wish.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  504 reviews

TripAdvisor Rating  3.5/5  585 reviews

Okay for a couple of nights

TripAdvisor rating 3.0/5

Maaike W Friends getaway - TripAdvisor review

Slightly run-down hotel. Best to get a room at the back. The front is very noisy until late at night due to drunk people shouting. The bench in front of the hotel is apparently used for drug deals. Airconditioning in the room did not work. Breakfast was good, breakfast staff very friendly and helpful.

Dear Maaike, We are grateful for the time you took to review your recent stay. We are delighted that you appreciated our breakfast offerings and found our breakfast staff to be friendly and helpful. A good start to the day with a variety of choices, including hot and cold buffet options, is something we pride ourselves on. However, we regret to hear that you experienced discomfort due to the noise you encountered. Our central location does mean that the vibrancy of the city can sometimes be disruptive, and we apologize for any disturbance this caused. We would like to inform you that we offer earplugs at the reception for a more restful sleep. Additionally, we are sorry to learn about the air conditioning issue in your room. While we do have individual controls for air conditioning in each room, we understand that technical issues can arise and we apologize for any inconvenience this may have caused during your stay. Nonetheless, we hope that the overall convenience and amenities of our hotel, such as our 24-hour reception and the variety of room options, contributed positively to your visit. We continuously strive to provide comfortable and accommodating experiences for all our guests. We look forward to welcoming you back in the future. All the best. Aline Jonet, General Manager

central hotel, wide parking spots, great breakfast

Customer review rating 3.5/5

Patrick Families - Confirmed reviews ALL

parking slots are wide breakfast really awesome, even with oranges to squeeze your own orange juice very central to shopping and restaurant hotel room require a makeover, while bed and windows are still good

Dear Patrick, Thanks for this review about your recent stay. We are thrilled that you found our parking facilities to your satisfaction and that the breakfast offerings were to your liking. However, we acknowledge your observation regarding the need for updating some aspects of our rooms. Finally, we are pleased that you enjoyed the centrality of ibis Charleroi Centre Gare, making it an ideal spot for exploring the city. We hope that the convenience of our location added value to your stay with us. We look forward to welcoming you back again for an improved experience. With kindest regards, Aline Jonet, General Manager

Good location for bus and train

Customer review rating 3.5/5

Martin B. Couples - Confirmed reviews ALL

Greeted by friendly and helpful staff. Building and rooms could do with a face-lift.

Dear Martin, Thank you for taking the time to share your feedback about your recent stay. We are delighted that you found our staff to be friendly and helpful. Our team strives to provide excellent service to all our guests, and we’re pleased this was reflected in your experience. Rest assured that we note your candid comments about the condition of our building and rooms. We continuously evaluate areas for improvement and your feedback is valuable in this process. Nevertheless, we’re glad you appreciated our hotel’s convenient location for bus and train connections. Being situated close to these transport links is one of our key advantages, allowing easy access for our guests to explore Charleroi and beyond. We hope to welcome you back. Best wishes, Aline Jonet, General Manager

Two night stay

TripAdvisor rating 4.0/5

717davie Couples - TripAdvisor review

Basic but clean right across from the Airport bus stop close to the train station also.The room doors make a bit of noise when closing.We had a good sleep on both nights,Good value 3 star will definitely stay here again if back in Charleroi.Didn’t have breakfast as there are two sandwich shops in the train station.

Dear Davie, Thank you for taking the time to share your review. We are delighted that you found our rooms to be clean and that our location across from the Airport bus stop and close to the train station contributed positively to your stay. It is great to know that you had a restful sleep on both nights and felt that you received good value during your time with us. However, we regret to hear about the noise from the room doors. We strive to ensure our guests have a serene environment, and we apologize for any inconvenience this may have caused. Your comfort is our priority, and we will certainly look into this matter. Finally, we are pleased that you appreciated our hotel's cleanliness, convenient location, and the quality sleep you experienced. Our central position next to key transport links makes exploring Charleroi and the surrounding areas effortless for our guests. We hope we will have the opportunity to see you again in the future. Best regards, Aline Jonet, General Manager

Decent stay

Customer review rating 4.0/5

Kellie Couples - Confirmed reviews ALL

We arrived very late after our flight was delayed. The man on the desk let us in around 1.15am and it was pretty straight forward. We had to show ID as expected. The room was basic but clean and very quiet. In the morning we just left our key at reception and went to the train station which was directly opposite the hotel, ideal for us. We got the train to Brussels. The hotel was perfect for a one night stay after an evening flight to charleroi.

Dear Kellie, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found the reception process straightforward, even with a late arrival, and that our clean, quiet rooms provided a restful night\'s sleep. It is great that the hotel\'s location directly opposite the train station added to the convenience of your travel plans, offering a seamless connection for your journey to Brussels. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Aline Jonet, General Manager

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Other web-users rate our hotel

  • 700 reviews 8.9/10 Location
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  • 485 reviews 8.7/10 Service
  • 14 reviews 8.8/10 WiFi
  • 467 reviews 3.9/10 Comfort
  • 302 reviews 4.8/10 Cleanliness
  • 253 reviews 7.8/10 Breakfast
  • 157 reviews 2.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.