Mercure Namur Hotel 4.5 stars

Name: Mercure Namur Hotel - Casino riverside hotel | All Accor - ALL
Address: Avenue Baron de Moreau 1, NAMUR, 5000, BE
Telephone: +3281649220
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 1,951 reviews

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Avenue Baron de Moreau 1, 5000 NAMUR, Belgium

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Mercure Namur Hotel

Hotel for travellers looking for local and authentic experiences

On the banks of the river, you will find the Mercure Namur Hotel. Just a few steps to the city centre and the Royal Theatre, Mercure Namur is ideally located at the foot of the citadel. When you are not out exploring the city, you can take a moment to relax in the wellness center with sauna, Hamman, jacuzzi and a fitness area, before turning in for a comfortable night rest. Taste local products in our lounge style restaurant La carte du roi.

The hotel is located in the charming city of Namur, next to the main highlight of the city; the Citadel of Namur. Additionally, the hotel offers breathtaking views over the river Meuse and the city centre is only a small walk away. The hotel is centrally located in the city of Namur. Namur offers plenty of things to do; impressive histrocial sight-seeing, calming river walks and plenty of food, drink and comfort to keep you charmed.

The Mercure Namur Hotel boasts entertainment for everyone, such as the Grand Casino de Namur, elegant event spaces, VIP meeting room with private bar and a riverside terrace, as well as wellness & fitness facilities.

Welcome to the Mercure Namur a unique location in Wallonia. Discover our modern and cozy rooms, casual lounge style restaurant, wellness center and the casino.

David ECHTERBILLE, Hotel Management

Hotel extras

The hotel and adjoining casino, is centrally located next to the river Meuse and the Citadel.
A variety of in-house entertainment, including the famous Grand Casino de Namur.
Free access to the wellness center. The facilities include a hammam, sauna and jacuzzi
A VIP meeting room with large terrace, private bar and breathtaking views over the river.
Unique restaurant, panaramic bar and variety of elegant and well-appointed event spaces.

Our accommodation(s)

Room

Classic Room, citadel view - 1 king-size bed

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Views: Forest view
Accessible room

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Room

Classic Room, citadel view - 2 single beds

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: Forest view

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Room

Classic Room, river view - 1 king-size bed

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Views: River side

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Room

Classic Room, river view - 2 single beds

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: River side

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Room

Privilege room, 1 king-size bed, access to the terrace and river view

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Views: River side

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Room

Privilege room, balneo bathtub, citadel view - 1 king-size bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)
Views: Forest view

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Suite

Junior suite, balneo bathtub, citadel or river view - 1 king-size bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s)
Views: River side

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Suite

Junior suite, balneo bathtub, access to the terrace and river view - 1 king-size bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s)
Views: River side

See availabilities

Room

Classic Room, citadel view - 1 king-size bed

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Views: Forest view
Accessible room

See availabilities

Hotel location

Mercure Namur Hotel

Avenue Baron de Moreau 1
5000 NAMUR
Belgium

GPS:50.45664, 4.86243

+32 81 64 92 20

+32000000

Railway station
Highway exit
Helipad/aerodrome

GARE DE NAMUR

Railway station

Access: 1.7 km / 1.06 mi 20 min walk / 6 min drive

14 NAMUR CENTRE

Highway exit

Access: 4.9 km / 3.04 mi 7 min drive

AERODROME DE NAMUR

Helipad/aerodrome

Access: 10 km / 6.21 mi 19 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

LA CARTE DU ROI

The bar and restaurant offer modern surrounds with a casual lounge style. We focus on fresh, locally sourced ingredients and familiar flavour combinations with a bit of a twist.

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 450 m² / 4843.755 sq ft
Maximum seats capacity: 350
Maximum capacity for banquets: 250

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 1,951 reviews

Maeve D. Couples - 7/24/2026 Confirmed reviews ALL

Sara F. Couples - 7/23/2026 Confirmed reviews ALL

Stephanie B. Couples - 7/18/2026 Confirmed reviews ALL

The room was nice, nice view and clean but the tea and coffee had not been replenished, housekeeping were in the hall and rectified that. The AC would not cool down. Four times we raised this issue and only at 9pm were we advised we could change our room. 6 hours and 4 times contacting staff before this was offered. When my partner tried to explain the issue your staff were VERY rude talking over the top of him. On booking I called and was advised there was FREE parking. When I got there I was told it was 15€. I found your rates inflated when you have these issues. Your front desk people need some training I am sure you can figure out who was on the desk for our check-in and AC complaints.

Dear Stéphanie, Thank you for taking the time to share your opinion. We are delighted that you enjoyed the room, its cleanliness and the view. However, we are sincerely sorry for the numerous inconveniences you encountered. We are also disappointed that the reception did not meet your expectations, as this does not reflect the level of attention and courtesy we wish to offer each of our guests. Regarding parking, we would like to clarify that street parking is free, as it is a blue zone. The casino/hotel parking, on the other hand, is not free, but hotel guests benefit from a 50% discount on the applied rate. Your feedback will help us strengthen communication, responsiveness and the quality of support at reception, while ensuring better consistency in the information provided. We hope to have the opportunity to welcome you again in better conditions. Clara from the Mercure Hotel Namur team

Jauncey G. Couples - 7/4/2026 Confirmed reviews ALL

Dear Jauncey, Thank you for sharing your experience. We are sincerely sorry for the unusually long wait upon your arrival. This does not reflect the level of service we strive to provide. We hope to welcome you back soon under smoother and more pleasant circumstances. Clara from the Mercure Hotel Namur team

John T. Solo - 6/25/2026 Confirmed reviews ALL

Dear John, Thank you for taking the time to share your feedback. We’re glad to hear that certain aspects of your stay met with your satisfaction. We regret that other aspects may have left you with a more mixed impression. Your feedback has been shared with our teams so that we can improve the overall experience for our guests. We hope to have the pleasure of welcoming you back soon. Clara from the Mercure Hotel Namur team

Web-users rating

Other web-users rate our hotel

547 reviews 8.5/10 Location
1,100 reviews 8.1/10 Room
947 reviews 8.5/10 Service
25 reviews 3.1/10 WiFi
460 reviews 8.2/10 Breakfast
443 reviews 8.2/10 Comfort
337 reviews 6.4/10 Cleanliness
268 reviews 9.5/10 Vibe

107 reviews 8.5/10 Location
292 reviews 8/10 Room
255 reviews 8.5/10 Service
107 reviews 8.5/10 Breakfast
95 reviews 7.9/10 Comfort
87 reviews 6.4/10 Cleanliness
69 reviews 9.5/10 Vibe
54 reviews 5.8/10 Wellness Area

32 reviews 8.4/10 Location
79 reviews 8.1/10 Room
73 reviews 8.6/10 Service
5 reviews 2.5/10 WiFi
32 reviews 8.1/10 Breakfast
29 reviews 8.4/10 Comfort
27 reviews 6.1/10 Cleanliness
19 reviews 9.3/10 Vibe

28 reviews 8.5/10 Location
37 reviews 8/10 Room
44 reviews 8.7/10 Service
13 reviews 7.9/10 Comfort
12 reviews 7.8/10 Breakfast
11 reviews 9.3/10 Vibe
11 reviews 6.6/10 Cleanliness

15 reviews 8.2/10 Location
50 reviews 8.3/10 Room
48 reviews 9/10 Service
18 reviews 8.2/10 Comfort
14 reviews 8.2/10 Breakfast
13 reviews 6.8/10 Cleanliness
11 reviews 4.7/10 Value
7 reviews 6.9/10 Wellness Area

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Namur Hotel, check-in starts at 03:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Namur Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?

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