Mercure Namur Hotel 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,779 reviews

Mercure Namur Hotel - Image 1
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Description

Hotel extras

  • The hotel and adjoining casino, is centrally located next to the river Meuse and the Citadel.

  • A variety of in-house entertainment, including the famous Grand Casino de Namur.

  • Free access to the wellness center. The facilities include a hammam, sauna and jacuzzi

  • A VIP meeting room with large terrace, private bar and breathtaking views over the river.

  • Unique restaurant, panaramic bar and variety of elegant and well-appointed event spaces.

Our accommodation(s)

Hotel location

Mercure Namur Hotel

Avenue Baron de Moreau 1
5000 NAMUR
Belgium

GPS:50.45664, 4.86243

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LA CARTE DU ROI

The bar and restaurant offer modern surrounds with a casual lounge style. We focus on fresh, locally sourced ingredients and familiar flavour combinations with a bit of a twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,779 reviews

Customer review rating 5.0/5

Philip B. Couples - Confirmed reviews ALL

Clean, comfortable and well equipped room. Nice atmosphere and excellent breakfast ! Staff friendly and helpful

Dear Mr. B., Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay. We hope to have the pleasure of welcoming you again on your next visit to Namur. Clara from the Mercure Hotel Namur team

Customer review rating 4.5/5

Dagmar K. Friends - Confirmed reviews ALL

It was a nice welcome at the recepetion during check-in, a great room with a nice terrace with river view. Good breakfast and friendly staff.

Dear Ms. K., Thank you very much for your lovely feedback. We are delighted to hear that you had a great stay with us. We hope to have the pleasure of welcoming you again soon for another enjoyable stay in Namur. Clara de l’équipe Mercure Hotel Namur

Customer review rating 5.0/5

Emiliano M. Business - Confirmed reviews ALL

Clean and confortable, wonderful breakfast

Dear Mr. M., Thank you very much for your kind feedback. We are delighted to hear that you enjoyed a comfortable stay and appreciated the cleanliness of your room. It is also wonderful to know that our breakfast contributed positively to your experience. We hope to have the pleasure of welcoming you back soon for another pleasant stay in Namur. Clara from the Mercure Hotel Namur team

Customer review rating 3.5/5

Tom D. Friends - Confirmed reviews ALL

It was good however the airco controls did not work.

Dear Tom, Thank you for your feedback. We are pleased to hear that you found our hotel good overall. We are, however, sorry to learn that the air‑conditioning controls did not work properly during your stay. This is certainly not the experience we want to offer, and we have shared your comment with our technical team so they can check and resolve the issue. We hope to have the pleasure of welcoming you again for a smoother and even more comfortable stay. Clara de l’équipe Mercure Hotel Namur

Customer review rating 1.0/5

Kadus B. Couples - Confirmed reviews ALL

Windows cannot be opened. And A/C was not working. No fresh air and room is moist. Did not get any sleep. Called receptionist in the middle of the night to have someone check the A/C but they did not send anyone as promised. Recommend room with window (avoid suite!!) Horrible experience.

Dear Mr. B., Thank you for taking the time to share your experience. I am sincerely sorry to read that your stay did not meet your expectations. We completely understand your frustration. We immediately forward this information to our technical teams so that a thorough inspection can be carried out. We sincerely hope to have the opportunity to welcome you in better conditions and to offer you the experience that you were entitled to expect. Clara from the Mercure Hotel Namur team

Other web-users rate our hotel

  • 524 reviews 8.5/10 Location
  • 1,045 reviews 8/10 Room
  • 904 reviews 8.7/10 Service
  • 26 reviews 3/10 WiFi
  • 441 reviews 8.1/10 Breakfast
  • 331 reviews 6.5/10 Cleanliness
  • 256 reviews 9.5/10 Vibe
  • 185 reviews 6.3/10 Wellness Area

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