Mercure Namur Hotel 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,365 reviews

Mercure Namur Hotel - Image 1
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Description

Hotel extras

  • The hotel and adjoining casino, is centrally located next to the river Meuse and the Citadel.

  • A variety of in-house entertainment, including the famous Grand Casino de Namur.

  • Free access to the wellness center. The facilities include a hammam, sauna and jacuzzi

  • A VIP meeting room with large terrace, private bar and breathtaking views over the river.

  • Unique restaurant, panaramic bar and variety of elegant and well-appointed event spaces.

Our accommodation(s)

Hotel location

Mercure Namur Hotel

Avenue Baron de Moreau 1
5000 NAMUR
Belgium

GPS:50.45664, 4.86243

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LA CARTE DU ROI

The bar and restaurant offer modern surrounds with a casual lounge style. We focus on fresh, locally sourced ingredients and familiar flavour combinations with a bit of a twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,365 reviews

TripAdvisor Rating  4.5/5  120 reviews

Customer review rating 3.5/5

Michel C. M. Solo - Confirmed reviews ALL

Nice personnel, rooms and facilities not worth the price.

Dear Mrs. M., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our personnel. We will take your comments into consideration as we continuously strive to enhance our guests' experiences. Best regards, Irini - Reception

Customer review rating 4.5/5

Paul F. C. Families - Confirmed reviews ALL

Topkamer in Mercure hotel

Dear Mrs. C., We greatly appreciate your positive feedback regarding your stay at Mercure Namur Hotel. We are pleased to hear that you enjoyed your experience and the quality of the room. Kind regards, Irini - Reception

Customer review rating 4.5/5

Chantal M. J. G. Solo - Confirmed reviews ALL

Hotel très agreable

Chère Madame G., Nous vous remercions pour vos commentaires positifs. Nous sommes ravis que vous ayez apprécié la situation de notre hôtel ainsi que votre séjour. Nous espérons vous accueillir à nouveau prochainement. Irini - Réception

Customer review rating 3.5/5

Paul A. Friends - Confirmed reviews ALL

Overall we had a good time in the hotel, It was very clean and excellently located. Breakfast is poor, in particular the hot food....at time we were waiting 5 minutes or more for eggs, and the dishes at the buffet were empty, or had food lying in them for a long time. Bread for toasting was partially stale. If they improved the food this hotel would be amazing. Check-in was also very slow.

Dear Mrs. A., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location and cleanliness to your satisfaction. However, we sincerely apologize for the experience you had with the breakfast service and the check-in process. We appreciate your insights and hope to welcome you back in the future for an improved experience. Irini - Reception

Customer review rating 2.5/5

Miranda R. Business - Confirmed reviews ALL

Sketchy room cleaning during stay and food quality variable.

Dear Mrs. R., Thank you very much for sharing your feedback with us. We are happy to know that you appreciated the friendliness of our reception team. We are truly sorry that some aspects of your stay, particularly staff coordination as well as the consistency of room cleaning and food quality, did not fully meet your expectations. We sincerely hope to have the pleasure of welcoming you again in the future and to offer you an even more enjoyable experience. Warm regards, Irini - Front office

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Other web-users rate our hotel

  • 498 reviews 8.7/10 Location
  • 959 reviews 7.9/10 Room
  • 750 reviews 8.3/10 Service
  • 24 reviews 2.7/10 WiFi
  • 425 reviews 8/10 Breakfast
  • 391 reviews 8.2/10 Comfort
  • 297 reviews 6.6/10 Cleanliness
  • 235 reviews 9.6/10 Vibe

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