Mercure Namur Hotel 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,661 reviews

Mercure Namur Hotel - Image 1
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Description

Hotel extras

  • The hotel and adjoining casino, is centrally located next to the river Meuse and the Citadel.

  • A variety of in-house entertainment, including the famous Grand Casino de Namur.

  • Free access to the wellness center. The facilities include a hammam, sauna and jacuzzi

  • A VIP meeting room with large terrace, private bar and breathtaking views over the river.

  • Unique restaurant, panaramic bar and variety of elegant and well-appointed event spaces.

Our accommodation(s)

Hotel location

Mercure Namur Hotel

Avenue Baron de Moreau 1
5000 NAMUR
Belgium

GPS:50.45664, 4.86243

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LA CARTE DU ROI

The bar and restaurant offer modern surrounds with a casual lounge style. We focus on fresh, locally sourced ingredients and familiar flavour combinations with a bit of a twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,661 reviews

Customer review rating 5.0/5

Frederic M. Business - Confirmed reviews ALL

Everyone was welcoming and smiling, it's a pleasure to stay in this hotel.

Dear Mr. M., Thank you for your kind words regarding your recent stay. We are delighted to hear that our team made a positive impression and contributed to your enjoyable experience at the Mercure Namur Hotel. Irini for the Mercure Namur team.

Customer review rating 3.5/5

May M. Y. F. Business - Confirmed reviews ALL

Overall hotel is well maintained, but key card was deactivated next day and require reset to return to room after full day of work. And line up at reception was super long and waited for over 20 mins to obtain service.

Dear Ms. F., Thank you for taking the time to share your feedback. We’re pleased to read that you found the hotel well maintained. However, we sincerely apologize for the inconvenience caused by your key card being deactivated and the delay you experienced at reception. Your comments have been shared with our team to help us improve both our key management process and the efficiency of our front desk service. We truly appreciate your feedback and hope to have the opportunity to provide you with a smoother experience on your next stay. Kind regards, Irini for the Mercure Namur team.

Customer review rating 3.0/5

Flip D. Couples - Confirmed reviews ALL

Hotel room size and design are good. Good location. Pillow was smelling, sound proofing of room not good. Slippers and bath rope only available at reception while the hotel has a spa. Guests bringing in bags and phones into the spa.

Dear Mr. D., Thank you very much for taking the time to share your feedback following your recent stay with us. We are delighted to read that you appreciated the room size and our convenient location. However, we are truly sorry to learn that certain aspects of your stay, particularly the comfort of the pillow and the soundproofing, did not fully meet your expectations. Please rest assured that your comments regarding the spa amenities have been carefully noted and will be shared with the relevant teams for further review. Your feedback is invaluable and we sincerely hope to have the pleasure of welcoming you again in the future for an even better experience. Kind regards, Irini for the Mercure Namur team

Customer review rating 5.0/5

Ingrid S. G. Business - Confirmed reviews ALL

Staff are very friendly and helpful and speak English. The beds are very very comfortable and the gym facilities are very nice. It is right at the bottom of the hill of the castle and is on the water having nice view. Great for a nice walk right out of the door. Parking is very expensive in the car park and food in the restaurant was also not very cheap.

Dear Ms. G., Thank you very much for your kind review. We are delighted to read that you appreciated the friendliness and helpfulness of our team, as well as the comfort of our beds, our fitness facilities, and our unique location by the river at the foot of the citadel. It is indeed a pleasure to know you enjoyed the surroundings and the beautiful walks nearby. We also appreciate your comments regarding the parking and restaurant prices. Please note that our parking is offered at a preferential rate of €15 per day, with a 50% discount applied for our hotel guests. We always strive to provide quality services that reflect the standards of our establishment. We truly hope to have the pleasure of welcoming you again in the near future. Kind regards, Irini for the Mercure Namur team

Customer review rating 4.5/5

Elizabeth P. A. B. W. Couples - Confirmed reviews ALL

Great location to explore Namur - below citadel on river bank and short walk - 10 mins into shopping centre and 7 mins to base of cable car. Easy to find hotel in Namur with car. Free street parking or reduced rate in carpark with barriers next door. Warm and lovely welcome from reception staff - Celine spoke English and explained everything perfectly. Room large and spacious. View of river. Quiet. Very comfortable bed. Large powerful shower. Tea and coffee making facilities in room and bottled water included in rate paid.

Other web-users rate our hotel

  • 527 reviews 8.3/10 Location
  • 1,027 reviews 7.9/10 Room
  • 871 reviews 8.5/10 Service
  • 25 reviews 3.6/10 WiFi
  • 434 reviews 7.8/10 Breakfast
  • 319 reviews 6.4/10 Cleanliness
  • 255 reviews 9.4/10 Vibe
  • 172 reviews 6.2/10 Wellness Area

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