Mercure Namur Hotel 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,823 reviews

Mercure Namur Hotel - Image 1
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Description

Hotel extras

  • The hotel and adjoining casino, is centrally located next to the river Meuse and the Citadel.

  • A variety of in-house entertainment, including the famous Grand Casino de Namur.

  • Free access to the wellness center. The facilities include a hammam, sauna and jacuzzi

  • A VIP meeting room with large terrace, private bar and breathtaking views over the river.

  • Unique restaurant, panaramic bar and variety of elegant and well-appointed event spaces.

Our accommodation(s)

Hotel location

Mercure Namur Hotel

Avenue Baron de Moreau 1
5000 NAMUR
Belgium

GPS:50.45664, 4.86243

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LA CARTE DU ROI

The bar and restaurant offer modern surrounds with a casual lounge style. We focus on fresh, locally sourced ingredients and familiar flavour combinations with a bit of a twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,823 reviews

Customer review rating 4.0/5

Ivette S. B. Friends - Confirmed reviews ALL

It is a nice hotel breakfast with nice variety. Nice view from our room and really great that it has the wellness center. The min points will be that we were amazed the lack of staff that could speak English. We solved it using the translation app. Despite that staff was quite friendly.

Dear Ivette, Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us. However, we’re sorry that communication was sometimes difficult due to a lack of English-speaking staff. Although our teams are always available and helpful, we understand that this may have made some interactions challenging. We’ve passed on your feedback so we can improve in this area. We’d be happy to welcome you back on your next visit. Clara from the Mercure Hotel Namur team

Customer review rating 4.0/5

Pierluigi T. Business - Confirmed reviews ALL

Very satisfied with the room and the comfort, there's everything you could ask for from a 4-star rating. Unfortunately, when I arrived, the room was too cold... you can't have temperatures above 30 degrees outside and only 18 degrees inside! I had to open the window but the air exchange was insufficient so I was forced to turn on the hair dryer to heat the room... it doesn't seem possible to me.

Dear Pierluigi, Thank you very much for your response. We are delighted to hear that you enjoyed the comfort of your room and the hotel’s services. However, we regret that the temperature in your room upon arrival was too low. Such a difference between outside and inside can indeed be uncomfortable. Your comment has been forwarded to our technical team in order to verify the adjustment of the air conditioning system and prevent this from happening again. We hope to have the pleasure of welcoming you again in better conditions and to offer you a fully enjoyable experience. Clara from the Mercure Hotel Namur team

Customer review rating 4.5/5

Jaakko J. V. Friends - Confirmed reviews ALL

Great staff, great breakfast.

Dear Jaakko, We sincerely thank you for your response. We are delighted to hear that you enjoyed your stay. We also take note of your comment regarding the breakfast. We hope to have the pleasure of welcoming you again during a future visit in Namur. Clara from the Mercure Hotel Namur team

Customer review rating 5.0/5

Philip B. Couples - Confirmed reviews ALL

Clean, comfortable and well equipped room. Nice atmosphere and excellent breakfast ! Staff friendly and helpful

Dear Mr. B., Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay. We hope to have the pleasure of welcoming you again on your next visit to Namur. Clara from the Mercure Hotel Namur team

Customer review rating 4.5/5

Dagmar K. Friends - Confirmed reviews ALL

It was a nice welcome at the recepetion during check-in, a great room with a nice terrace with river view. Good breakfast and friendly staff.

Dear Ms. K., Thank you very much for your lovely feedback. We are delighted to hear that you had a great stay with us. We hope to have the pleasure of welcoming you again soon for another enjoyable stay in Namur. Clara de l’équipe Mercure Hotel Namur

Other web-users rate our hotel

  • 531 reviews 8.6/10 Location
  • 1,061 reviews 8.1/10 Room
  • 924 reviews 8.6/10 Service
  • 26 reviews 3/10 WiFi
  • 448 reviews 8.2/10 Breakfast
  • 333 reviews 6.7/10 Cleanliness
  • 263 reviews 9.5/10 Vibe
  • 185 reviews 6.4/10 Wellness Area

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