Mercure Namur Hotel 4.5 stars

Customer review rating (ALL Rating) 4.5/5 934 reviews

Mercure Namur Hotel - Image 1
Mercure Namur Hotel - Image 2
Mercure Namur Hotel - Image 3
Mercure Namur Hotel - Image 4
Avenue Baron de Moreau 1, 5000 NAMUR, Belgium

Description

Hotel extras

  • The hotel and adjoining casino, is centrally located next to the river Meuse and the Citadel.

  • A variety of in-house entertainment, including the famous Grand Casino de Namur.

  • Free access to the wellness center. The facilities include a hammam, sauna and jacuzzi

  • A VIP meeting room with large terrace, private bar and breathtaking views over the river.

  • Unique restaurant, panaramic bar and variety of elegant and well-appointed event spaces.

Our accommodation(s)

Hotel location

Mercure Namur Hotel

Avenue Baron de Moreau 1
5000 NAMUR
Belgium

GPS:50.45664, 4.86243

Telephone
Fax +32000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LA CARTE DU ROI

The bar and restaurant offer modern surrounds with a casual lounge style. We focus on fresh, locally sourced ingredients and familiar flavour combinations with a bit of a twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  934 reviews

TripAdvisor Rating  4.5/5  93 reviews

Certificate of excellence 2024

Beautiful veneer, restaurant underwhelming

TripAdvisor rating 3.0/5

Laura M Business - TripAdvisor review

This is a very plush and elegant hotel. The decor is on point, the rooms comfortable and well laid out. Mine was a privilege room so large with a (shared) terrace. Be warned, as a woman travelling alone, this wasn't ideal, but the curtains are heavy and cover well. The downsides are the lack of hotel parking. There IS street parking available, but I'm certain that in peak times this could be hard to find. Otherwise, the casino car park, which is a walk down the street, is expensive. The restaurant is my biggest issue. The menu was dull and expensive. I chose the 2-course formula and took the Coquilles Saint Jacques followed by magret decanted. This was fairly priced. However, I wish I'd simply ordered a double portion of the scallops. They were delicious, and the celeriac puree was perfect. The bread and locally-made butter were excellent, too. Sadly, the duck arrived blue (is asked for it to medium rare as I can't stand overcooked meat). When I said it wasn't suitable, the waitress offered to take it back. Note I didn't request this, I was simply giving up. But since she offered..... I could hear the fragile ego of the chef complaining, and the same breast arrived grilled again, this time so tough it was inedible. I gave up at this point. This morning I arrived to breakfast to find unsmiling, dismissive waiting staff, a cooked breakfast that looked like it had all been dumped in a sink of hot water to cook. The sausages were swimming in water, the scrambled eggs were hard balls of yellow mass in a yellow bath of water, the bacon limp and cold. The breakfast buffet was a mess, and they staff weren't keeping it clean. Crockery and cutlery weren't properly clean. And such a shame that they didn't offer the beautiful butter of the night before but prepacked beurre doux. They didn't have demi-sel. It's a shame, as being a distance from the centre means guests have no choice but to eat here. Perhaps Chef vam Heymbeek could improve his?

Very Good Stay.

Customer review rating 5.0/5

Greg S. Business - Confirmed reviews ALL

Friendly staff and accommodations were great.

Nice hotel

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Nice hotel in great location. Rooms are pleasant with great showers and comfortable beds. Parking isn't very clear and breakfast is a mixed bag. Cold breakfast is ok but cooked items are terrible (barely cooked meats and cold rubbery eggs). Only 1 coffee machine. Overall stay was very nice but breakfast not so good.

Pleasant stay

Customer review rating 4.0/5

Silvia Couples - Confirmed reviews ALL

We booked a night with includes diner and breakfast and visited the casino afterwards.

Good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very good stay - room very clean en comfortable. Very nice and friendly staff. Only 2 negative points: * Breakfast: egg were cold * we had a room on top of the breakfast room. At 6 AM staff was moving with tables and chairs to have the room ready for breakfast and this with a lot of noice.

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Other web-users rate our hotel

  • 621 reviews 8.4/10 Location
  • 1,141 reviews 7.8/10 Room
  • 825 reviews 8.1/10 Service
  • 36 reviews 5.2/10 WiFi
  • 524 reviews 7.8/10 Breakfast
  • 475 reviews 8.2/10 Comfort
  • 355 reviews 6.1/10 Cleanliness
  • 304 reviews 9.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.