Mercure Namur Hotel 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,883 reviews

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Description

Hotel extras

  • The hotel and adjoining casino, is centrally located next to the river Meuse and the Citadel.

  • A variety of in-house entertainment, including the famous Grand Casino de Namur.

  • Free access to the wellness center. The facilities include a hammam, sauna and jacuzzi

  • A VIP meeting room with large terrace, private bar and breathtaking views over the river.

  • Unique restaurant, panaramic bar and variety of elegant and well-appointed event spaces.

Our accommodation(s)

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Room 1

Hotel location

Mercure Namur Hotel

Avenue Baron de Moreau 1
5000 NAMUR
Belgium

GPS:50.45664, 4.86243

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LA CARTE DU ROI

The bar and restaurant offer modern surrounds with a casual lounge style. We focus on fresh, locally sourced ingredients and familiar flavour combinations with a bit of a twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,883 reviews

Customer review rating 4.0/5

Jauncey G. Couples - Confirmed reviews ALL

Dear Jauncey, Thank you for sharing your experience. We are sincerely sorry for the unusually long wait upon your arrival. This does not reflect the level of service we strive to provide. We hope to welcome you back soon under smoother and more pleasant circumstances. Clara from the Mercure Hotel Namur team

Customer review rating 3.5/5

John T. Solo - Confirmed reviews ALL

Dear John, Thank you for taking the time to share your feedback. We’re glad to hear that certain aspects of your stay met with your satisfaction. We regret that other aspects may have left you with a more mixed impression. Your feedback has been shared with our teams so that we can improve the overall experience for our guests. We hope to have the pleasure of welcoming you back soon. Clara from the Mercure Hotel Namur team

Customer review rating 4.0/5

Ivette S. B. Friends - Confirmed reviews ALL

Dear Ivette, Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us. However, we’re sorry that communication was sometimes difficult due to a lack of English-speaking staff. Although our teams are always available and helpful, we understand that this may have made some interactions challenging. We’ve passed on your feedback so we can improve in this area. We’d be happy to welcome you back on your next visit. Clara from the Mercure Hotel Namur team

Customer review rating 4.0/5

Pierluigi T. Business - Confirmed reviews ALL

Dear Pierluigi, Thank you very much for your response. We are delighted to hear that you enjoyed the comfort of your room and the hotel’s services. However, we regret that the temperature in your room upon arrival was too low. Such a difference between outside and inside can indeed be uncomfortable. Your comment has been forwarded to our technical team in order to verify the adjustment of the air conditioning system and prevent this from happening again. We hope to have the pleasure of welcoming you again in better conditions and to offer you a fully enjoyable experience. Clara from the Mercure Hotel Namur team

Customer review rating 4.5/5

Jaakko J. V. Friends - Confirmed reviews ALL

Dear Jaakko, We sincerely thank you for your response. We are delighted to hear that you enjoyed your stay. We also take note of your comment regarding the breakfast. We hope to have the pleasure of welcoming you again during a future visit in Namur. Clara from the Mercure Hotel Namur team

Other web-users rate our hotel

  • 534 reviews 8.5/10 Location
  • 1,074 reviews 8.1/10 Room
  • 932 reviews 8.6/10 Service
  • 26 reviews 3/10 WiFi
  • 454 reviews 8.3/10 Breakfast
  • 336 reviews 6.6/10 Cleanliness
  • 268 reviews 9.5/10 Vibe
  • 186 reviews 6.2/10 Wellness Area

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