Mercure Namur Hotel 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,669 reviews

Mercure Namur Hotel - Image 1
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Description

Hotel extras

  • The hotel and adjoining casino, is centrally located next to the river Meuse and the Citadel.

  • A variety of in-house entertainment, including the famous Grand Casino de Namur.

  • Free access to the wellness center. The facilities include a hammam, sauna and jacuzzi

  • A VIP meeting room with large terrace, private bar and breathtaking views over the river.

  • Unique restaurant, panaramic bar and variety of elegant and well-appointed event spaces.

Our accommodation(s)

Hotel location

Mercure Namur Hotel

Avenue Baron de Moreau 1
5000 NAMUR
Belgium

GPS:50.45664, 4.86243

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LA CARTE DU ROI

The bar and restaurant offer modern surrounds with a casual lounge style. We focus on fresh, locally sourced ingredients and familiar flavour combinations with a bit of a twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,669 reviews

Customer review rating 4.0/5

Geoff A. Couples - Confirmed reviews ALL

Nice room, good breakfast and convenient parking

Dear Mr. A., Thank you for your positive feedback regarding your recent stay at Mercure Namur Hotel. We are pleased to hear that you enjoyed your room, breakfast, and the convenience of our parking facilities. We look forward to welcoming you back for another pleasant visit. Irini for the Mercure Namur team

Customer review rating 4.0/5

Grant G. Couples - Confirmed reviews ALL

Upgraded to suite with terrace access and room was amazing and well designed. Location is slightly out of town so a bit of a trek but great view on to river Reception was often not manned and casino line was priority at the weekend Good offer to give chips to join casino - would recommend that if you want to go to the casino that you register in the early evening / afternoon to avoid lines.

Dear Mr. G., Thank you for sharing your thoughts regarding your recent stay at Mercure Namur Hotel. We are pleased to hear that you enjoyed the upgraded suite and found it well designed, as we strive to provide a comfortable experience for our guests. Kind regards, Irini for the Mercure Namur team

Customer review rating 5.0/5

Frederic M. Business - Confirmed reviews ALL

Everyone was welcoming and smiling, it's a pleasure to stay in this hotel.

Dear Mr. M., Thank you for your kind words regarding your recent stay. We are delighted to hear that our team made a positive impression and contributed to your enjoyable experience at the Mercure Namur Hotel. Irini for the Mercure Namur team.

Customer review rating 3.5/5

May M. Y. F. Business - Confirmed reviews ALL

Overall hotel is well maintained, but key card was deactivated next day and require reset to return to room after full day of work. And line up at reception was super long and waited for over 20 mins to obtain service.

Dear Ms. F., Thank you for taking the time to share your feedback. We’re pleased to read that you found the hotel well maintained. However, we sincerely apologize for the inconvenience caused by your key card being deactivated and the delay you experienced at reception. Your comments have been shared with our team to help us improve both our key management process and the efficiency of our front desk service. We truly appreciate your feedback and hope to have the opportunity to provide you with a smoother experience on your next stay. Kind regards, Irini for the Mercure Namur team.

Customer review rating 3.0/5

Flip D. Couples - Confirmed reviews ALL

Hotel room size and design are good. Good location. Pillow was smelling, sound proofing of room not good. Slippers and bath rope only available at reception while the hotel has a spa. Guests bringing in bags and phones into the spa.

Dear Mr. D., Thank you very much for taking the time to share your feedback following your recent stay with us. We are delighted to read that you appreciated the room size and our convenient location. However, we are truly sorry to learn that certain aspects of your stay, particularly the comfort of the pillow and the soundproofing, did not fully meet your expectations. Please rest assured that your comments regarding the spa amenities have been carefully noted and will be shared with the relevant teams for further review. Your feedback is invaluable and we sincerely hope to have the pleasure of welcoming you again in the future for an even better experience. Kind regards, Irini for the Mercure Namur team

Other web-users rate our hotel

  • 525 reviews 8.4/10 Location
  • 1,027 reviews 7.9/10 Room
  • 870 reviews 8.6/10 Service
  • 25 reviews 3.8/10 WiFi
  • 429 reviews 7.9/10 Breakfast
  • 322 reviews 6.3/10 Cleanliness
  • 259 reviews 9.4/10 Vibe
  • 178 reviews 6.4/10 Wellness Area

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