Mercure Nice Centre Grimaldi Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 855 reviews

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Mercure Nice Centre Grimaldi Hotel - Image 1
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Mercure Nice Centre Grimaldi Hotel - Image 3
Mercure Nice Centre Grimaldi Hotel - Image 4
6 rue Grimaldi, 06000 NICE, France

Description

Hotel extras

  • A hotel steeped in history, in the heart of the chic district of Nice

  • Extremely comfortable rooms, some with a terrace

  • A rooftop with panoramic views of the city.

  • Paid public parking nearby, for safe parking

  • A breakfast rich in local produce

Our accommodation(s)

Hotel location

Mercure Nice Centre Grimaldi Hotel

6 rue Grimaldi
06000 NICE
France

GPS:43.698193, 7.265536

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

HOTEL BAR

Relax at the hotel bar. Discover our selection of Grands Vins Mercure to enjoy together with a pizza or jar meal. Extend the tasting on our rooftop overlooking the city on the 7th floor, or in your room!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  855 reviews

Customer review rating 0.5/5

Wan S. L. Families - Confirmed reviews ALL

We were great badly at the front office and the senior staff gave me an impression that she couldn’t be bothered. Very rude service and demanding me to put down the desk phone while I had asked for permission to use it in the first place. There were two phones at the front office. She claimed to even want to charge me for doing a local line call out to the airlines. Very sorry that you had such a team treating Accor members with such manner. I would not recommend anyone to stay here.

Customer review rating 5.0/5

Margaret M. Couples - Confirmed reviews ALL

The welcome was excellent and the staff were extremely helpful. Our room was comfortable and the breakfast had a lovely variety once again attended by very helpful staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rozenn PERRAUD Directrice

Customer review rating 5.0/5

David C. Couples - Confirmed reviews ALL

all the time spent at the hotel was good, no peoblems. staff were all very good . well located and comfortable.

Dear MR C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Grimaldi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rozenn PERRAUD Directrice

Customer review rating 2.5/5

Yu Z. Couples - Confirmed reviews ALL

The location is good and also hotel provides free water and sparkling water, but the room has ants so I didn’t fully enjoy the stay.

Thank you for sharing your feedback. We are truly sorry to learn about the issue with ants in your room, which affected your comfort and overall experience. This is certainly not the standard we aim to provide, and we sincerely apologize for the inconvenience. Your comments have been shared with our housekeeping and maintenance teams so that immediate action can be taken to address this matter. We appreciate your feedback, as it helps us improve, and we hope to have the opportunity to welcome you again under much better conditions. Regards R PERRAUD Manager

Customer review rating 2.5/5

Youssef A. Couples - Confirmed reviews ALL

Room is on the first floor with no A/C and smells really bad and when we open the window we listen to everyone in the street

Dear Sir, Thank you for sharing your feedback. We are truly sorry to hear that your stay was impacted by the lack of air conditioning, and unpleasant odors. This is certainly not the level of comfort we aim to provide. Please note that the air conditioning was only activated on the 22nd, which may explain the discomfort you experienced, and we apologize for this inconvenience. Your comments are very important to us, and we will address these issues with our team to ensure improvements are made. For a future stay, we encourage you to contact us in advance so we can offer you a quieter room and ensure it better meets your expectations. We hope to have the opportunity to welcome you again under better conditions. R Perraud Manager

Other web-users rate our hotel

  • 446 reviews 9.7/10 Location
  • 527 reviews 5.3/10 Room
  • 530 reviews 9.1/10 Service
  • 5 reviews 7.9/10 WiFi
  • 302 reviews 4/10 Comfort
  • 218 reviews 7.9/10 Breakfast
  • 168 reviews 6.9/10 Cleanliness
  • 5 reviews 2.9/10 Wellness Area

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