Novotel Nice Centre Vieux Nice Hotel 4 stars

The hotel is excellent. It is very well located near the Palais Des Expositions and the Palais de Congress. And, even more importantly, very near the tram stop. From this stop you can reach all the main parts of the city. The hotel itself is very well laid out and the staff are extremely pleasant and efficient.

the staff were friendly and very helpful and overall I am very happy and satisfied with my stay.

Clean rooms, friendly people

This is a very bad hotel I've experienced so far. I received two housekeeping services for six nights. Neither of them replaced the bed linen. One time it was not replaced, even though it left a note requesting a replacement. Even though the toilet smelled bad, it didn't clean properly, so it kept smelling after housekeeping. The reception staff did not provide enough information to ask questions about transportation to nearby attractions. Although there are two buses going to Eze Village at one time, they only informed disabled guests about the trains they had to transfer. What was satisfactory at this hotel was the room for the price. And the friendly restaurant staff and the delicious breakfast was really good.

Plastic cups for water were not nice to drink from. The cardboard cups for tea and coffee not up to standard in this four star hotel. We didn’t have any shampoo or moisturisers just a washing get on the wall in the shower and above sink. Shower over the bath is dangerous.

Great and enjoyable. The staff were nice and smiling.

I have received a warm welcome and was upgraded to a superior room. The room was located at the back side of the hotel which offered me an excellent night sleep. Rooms are large (typical for Novotel) and comfortable. Breakfast was excellent, plenty of choices, the coffee machine however was leaking and I had informed the staff, so maintenance was needed. The staff was not worried about it, but the next day the machine was not working.

Helpful and pleasant reception and dining staff. Meals in the dining room offer wide choice at a reasonable price. Useful proximity to public transport facilities - bus and tram. There are only two small lifts which is insufficent at busy times. In our room (417), the doors of the bathroom, toilet and entrance door all need rehanging as they scrape on the floor and are difficult to open and close. The shower screen over bath has lost its plastic or rubber seal so that using the shower results in major floods onto the bathrooom floor.

I would like to especially thank Aline for sorting out the rooms for us and making our holiday so wonderful and relaxing.

This is a regular destination that is ideally situated for my trips to Nice. A brisk walk to and from the old town takes only 10 minutes with a very convenient tram option for those occasions when walking is not preferred. Front-of-house has always been a strong point of this hotel with excellent and well-motivated staff. Charlotte was particularly pleasant and helpful.

I know the hotel and area as have stayed there before. This was the first Tim I booked an executive room. There were issues with the drinks not being replaced and the room cleaning was very poor. The room was not vacuumed once during our stay. We asked for extra breakfast tea and cups and it was not supplied.

No sleep ! Terrible loud whistling noise in the ventilatation unit that went all night only in my bedroom. I went to complain at 12.30am at Reception and was told no technician was available and no possibility to switch rooms as the hotel was full due to a conference. I was not able to get any sleep as the noise was so loud. In the morning upon check out I had to ask if there was any possibility of a part refund considering I had no sleep and ended up with a headache, however was offered my dinner from the previous night as compensation which was only about 20 euros.

Friendly Staff. Clean room. Check-in is slow. My extra-night booking was not on the hotel IT system although I had a confirmed email from the hotel! Rooms are basic.

Everything was OK.

I was pleased except for the shower, which was running porely, making it hard to runde shampoo out of hair.