Novotel Nice Centre Vieux Nice 4 stars

Customer review rating (ALL Rating) 4.2/5 1,143 reviews

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Description

Hotel extras

  • Rooftop pool, panoramic view

  • Bar and restaurant with sunny garden and terrace

  • Next to the exhibition center, 10 minutes from the Old Town

  • Modern fitness center

  • Meeting rooms with natural daylight

Our accommodation(s)

Hotel location

Novotel Nice Centre Vieux Nice

8-10 Esplanade du Parvis de, l'Europe
06300 NICE
France

GPS:43.707912, 7.28171

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Le Pois Chiche

Our chef and the team invite you to taste our Cuisine Nissarde-certified Niçoise recipes and dishes full of sunny flavors, served in the restaurant or on the terrace.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,143 reviews

TripAdvisor Rating  4.0/5  628 reviews

Poor and sad contrast to beautiful and charming Nice

TripAdvisor rating 1.0/5

Katrine G Families - TripAdvisor review

poor and industrial vibe quite far away. No charm. Restaurant seems like it was situated in a parkinglot. The pool was small and the rooftop var just a whole in the wall. The rooms have no balcony and with. a family of 4 nowere to sit. Just really bad

Great stay and experience in Nice!

TripAdvisor rating 5.0/5

Tracy H TripAdvisor review

My husband and I were celebrating our 34th wedding anniversary and went to Nice for a quick trip. I contacted the hotel the day before we were going to arrive and spoke with Liubov Lifanova, the Qualite & Guest Experience Manager. She was extremely accommodating to us for this last minute trip. In addition to accommodating, she was very friendly, helpful and informative on places to go, see, do and restaurants. She also went as far as to leave us a gift bag before she left for her days off. What a great experience and she is quite an asset to this hotel. Thank you Liubov for a great experience!

Dear Tracy, Thank you for taking the time to review your stay. We are genuinely pleased to hear that your stay at Novotel Nice Centre Vieux Nice was a memorable part of your anniversary celebration. We are delighted that you found our team, especially Liubov Lifanova, to be accommodating, friendly, and helpful in enhancing your visit to Nice. It is wonderful to know that our staff's recommendations for attractions and dining contributed positively to your trip, and that the thoughtful gesture of a gift bag added a special touch to your celebration. We look forward to seeing you again on your next stay. Best wishes, Pierre Messe, General Manager

Ok, but nor more

Customer review rating 3.0/5

Dennis Families - Confirmed reviews ALL

Nice staff and breakfast, outdated rooms.

Dear Dennis, We thank you for taking the time to provide us with your feedback. We are pleased that you found our staff welcoming and the breakfast with its large variety of products to your liking, as we strive to provide a diverse range of fresh and high-quality options for our guests to enjoy. However, we are sorry that some aspects of your stay did not meet your expectations. We understand the importance of maintaining our rooms to a high standard and your feedback is invaluable in helping us improve. We have recently renovated our Executive and Superior rooms and continue to work on updating our amenities to enhance guest comfort. Nonetheless, we hope you were able to take advantage of our hotel's desirable location near the charming Old Nice and enjoyed the convenience it offers for exploring the city. Our panoramic pool and bar also offer a unique and relaxing experience that we hope contributed positively to your stay. We appreciate your valuable input and hope to welcome you back for a more comfortable stay in the future. Best regards, Pierre Messe, General Manager

Excellent hotel, located close to tram stop

Customer review rating 5.0/5

Pete Solo - Confirmed reviews ALL

One night stay due to a cancelled flight

Dear Pete, Thank you very much for this kind review of your recent stay. We are truly heartened by your positive remarks about your stay at our property. We are delighted that you appreciated our efforts in sustainability, the convenient water refill points, and the easy access to the tram stop enhancing your overall experience. Our commitment to environmental initiatives, such as the zero plastic policy, is an integral part of our service, ensuring a comfortable and eco-conscious stay for our guests. We look forward to seeing you again soon, Kind regards, Pierre Messe, General Manager

Avoid if you can

TripAdvisor rating 1.0/5

E5138TEemmad TripAdvisor review

Ian silly little boy. Dated, dirty rooms. No water during our 'day use' booking and weren't told that there would be water issues. On checking out there was a language barrier and lack of explanation about how the towel deposit was refunded. A rude staff member apparently named Ian was shouting at us and absolutely disgusting lack of customer service skills. He should go work at McDonald's.

Dear Guest, Thank you for taking the time to provide feedback. We regret to read that your stay with us was not a pleasant one, however let us clarity several aspects. The water cut was an unexpected and unfortunate event for all of our guests and all of our staff, as we were not warned by the City of Nice. We had to manage this unpleasant situation for everyone, and we apologize for any disruption it caused, however it was beyond our control. Additionally, we always aim to provide clear explanations, especially regarding financial transactions such as the pool towel deposit refund. We are surprised and concerned by your comment aimed at one of our reception team members. We have only received excellent feedback regarding our team, and this does not reflect the high standard of hospitality we hold ourselves to. On the final note, we strive to provide well-maintained and comfortable accommodations, and we will look into the issues you've mentioned. Kind regards, Pierre Messe, General Manager

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Other web-users rate our hotel

  • 529 reviews 7.9/10 Location
  • 794 reviews 5.6/10 Room
  • 794 reviews 8.2/10 Service
  • 8 reviews 9.5/10 WiFi
  • 458 reviews 8.4/10 Breakfast
  • 350 reviews 4.8/10 Cleanliness
  • 219 reviews 5.1/10 Vibe
  • 157 reviews 4.1/10 Value

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