Novotel Nice Centre Vieux Nice Hotel 4 stars

Very excellent service at checkin. My family felt very looked after by staff. Hotel is evreything we want in a nice stay. I'd return in an instant.

The beds were clean and comfortable. The curtains very dirty (to a point where I say it). Front desk staff VERY friendly but are unable to say "I don't know" when asking: how much time to Marseille St-Charles, or what to do around St-Paul de Vence, etc. The pool management area was a bit low. Music sound level far too high (Sunday) Many issues due to 2 reservations but were solved ok. The waiting time at the lift is crazy! :) It was a bit below our usual Novtel experience (Lugano, Zurich, Barcelona, etc...)

Extremely narrow and hard to park at the entrance to unload our luggage. The young staff was giving instruction and showing where to park my car but while I am reversing to park my car, he just look around instead, causing my car to have scratches while reversing. He still dare to say it's you who is in the car to reverse. Knowing the area is small and he is the one giving instruction, he is not attentive and not helpful. Spoilt my first day and first impression of Novotel Nice Central and its staffs.

I stayed 4 nights and everything went well. The team was very nice from Gaelle to Salem and even at the restaurant. the room was clean everyday with beverages in the mini bar. I liked very much the shower samples. In overall my stay in Nice was a very good trip.

We've never experienced a welcome as warm as this in a Novotel, the staff wouldn't do enough for us and we hadn't even asked for anything. It really made our stay in Nice very special.

Overall it was a good stay. The hotel was very close to where my exams took place so that was great. The personnel is very nice. I would stay there again.

Even during the Covid-19 restrictions, the staff in accordance with the sanitary mesures make the maximum to make your stay the more comfortable as possible! Thanks to everybody the stay was fantastic!

I would say that first we were really disappointed by the room 331 , very old furniture, old design and a lot of things went wrong ( really bad smell coming from the bathroom sink , Hair dryer not fixed correctly and fell into the sink, electric cable in the bathroom, extra bed for kids was broken, etc...) we asked the reception twice to fix those issues but nothing was done for 2 days. Then we met Salem at the reception front desk , he was amazing, he understood exactly our concerns specially for electric cables in the bathroom so he took an immediate action to propose us a better room 604, the kind of room we were looking for , i mean it was spacious, modern, new, great furniture and great bathroom. So after all our stay was great thanks to Salem for his professional attitude, his great customer service and his great advice to visit some unique places arround Nice.

This is a regular destination that is ideally situated for my trips to Nice. A brisk walk to and from the old town takes only 10 minutes with a very convenient tram option for those occasions when walking is not preferred. Front-of-house has always been a strong point of this hotel with excellent and well-motivated staff. Charlotte was particularly pleasant and helpful.

This hotel is very good for business at acropolis. There was no problem during the stay and food of the hotel restaurant was good and delicious. The hotel staff also had a blight impression and provided very good service.

Decent place. People are polite and nice. 1 or 2 can be rude, as it happened to me. Overall a pretty decent stay. In spite of informing them of few things in advance, there were issues of not being able to supply. There was also 1 very rude front office staff. But later, the other staff were very very courteous and made up for the indecent bahaviour of that rude person. Overall a good experience. Vegetarians may have problems in getting food. Cleanliness wise, it is pretty good. However, if you require extra toiletries and all, hard luck. Rooms were good. Didn't like the bed (mattress) too much. Location is decent too.

Hotel was nice and was located close to town and the sea. The hotel and room was clean. The swimming pool at the roof top was also very nice and clean. Staff was friendly. We enjoyed our stay here. Will go back.

I am an Accor Platinium status, and when I asked for a late check-out (allowed by my card) , they said they were fully booked, but would give me the room if I paid 65€Also the bed was of terrible conditions, the mattress needed changing as it would bend while I was sleeping

I decided to Treat my wife and my 7 y.o daughter to a 2 week stay in Nice and Novotel Vieux Nice was best choice we made. We had a fantastic and very pleasant stay during the entire period we stayed there. The room was great, clean and specious for the 3 of us and the Breakfast will send you off to a good start to your day. A special Thanks to the Catering Team to include Joel, Omega, Therese and Fadila. They were superb in ensuring that all the guests what they wanted and made us all feel very welcome.The reception Team and room service were very helpful and the Swimming pool was definitely a Bonus! Novotel Vieux Nice was definitely a great experience and we will certainly be returning there for Business or Family holidays in the near future.Novotel Vieux Nice is also a Hotel that I will have no hesitation to recommend to others. I would like to Thank everyone at Novotel Vieux Nice for making us feel special and can't wait until our next visit.

In terms of location it bit out of the way but Tram runs very close by to the hotel which gives easy access to everything. Had wonderful time during our 3 nights stay at the Hotel and must mention fabulous service during the breakfast young and old working in tandem, variety and fresh foods add spice to it. I would definitely come back and do not hesitate to recommend this hotel.