Mercure Nice Promenade des Anglais Hotel 4 stars

I stayed here for the first time in 2015 and had a nice experience. I returned in 2020, taking a break from Paris, for a weekend and it was so hard to leave this hotel. I loved everything - the room, the view (sea and garden view - BEAUTIFUL) and mostly the staff. The staff was so nice especially at reception. They were friendly and humorous. The breakfast staff was amazing, too. Everyone so friendly. The rooms are clean and fresh. The staff doing the cleaning are very hardworking and thorough. I will definitely book here again because I will be returning to visit Nice no matter what!

Our room faced the Promenade des Anglais and the blue, blue Med. Good sound insulation and fairly spacious with all normal facilities. The walk in shower was excellent. All staff friendly and courteous.

Great location

Have stayed at this hotel a 3 times before as it is well located and the rooms are a good size. The touch of a small bottle of champagne left in our room was wonderful and i must thank you very much (birthday treat) My only grumble this time was the noise from the works going on above my room. We were not advised at check in of the renovation work going on to the attached hotel until I rang reception at 4PM whilst trying to enjoy my champagne! To which I was advised that the banging was upstairs was renovation work and that it should have stopped by 5pm. It did however continue till after 6pm I then saw a small note in the lift explaining the noise and that works would start at 9 and be done by 5, however every morning on my 4 night stay i was greeted with work noise at 8 am and went past 5 pm every night. I just found it a little annoying as we had come for a relaxing break away and nobody had told us. What also annoyed me was when we checked out was the lack of customer service. We were not asked once how our stay had been and had we had a good holiday or good bye have a safe journey. Which i think should always be said.

People at the reception were very Friendly. Our stay at the hotel was a nice experience. Breakfast was good. They have nice a spread. Thank you!

We have stayed many times before and as usual the mercure did not disappoint. we were upgraded to a front room and that was very nice. Breakfast very good and cosy room. The only issue we had which is not really the hotels fault is that the airport bus no longer stops outside the hotel so we took a while getting there. We were not aware of the changes. The old bus was so convenient. It the hotel could "campaign" to get it back that would be good!

Our stay was amazing. Hotel facilities excellent, staff friendly and very professional. Good sized room and very comfortable bed. Our first visit to Nice, but it will not be our last.

Having had our short break cut back by Storm Dennis in the UK, we still made the effort to get to Nice because we knew our stay at this Mercure would be worth it from our previous visits. Needless to say we were again delighted with our stay. Our privilege room had a superb view of the Mediterranean and was spotlessly clean and tidy. This year we even had free drinks from the fridge topped up daily. Breakfasts were of good quality and no queueing was necessary. Reception organised a taxi for us as there was a national transport strike on the day we left. It would have been good to know about this in advance though.

Great place to stay in Nice. Excellent location. Very efficient and friendly staff. Comfortable room and very good breakfast. Marked down slightly as rooms are a little 'tired' and air conditioning under-powered - could do with a refresh. Would definitely return to this hotel.

Nice area. Decent size rooms. White colored bed sheets. I do not like carpet on the floor.

Good location, excellent staff, decor very tired and needs investment, towels very poor quality, better air conditioning needed.

This hotel is located on most prime spot in NICE beautiful view of sea and promenade. Very helpful staff , very close to city centre. Big rooms with clean bathroom.. Two coffee makers in room. 100% value for money you pay

Not really much more to add as we never ate at the hotel

My first time visiting Nice. I live in France however I am an American I enjoyed my stay at the hotel, the only issue I had was due to parking. First, when I pulled up to the front of the hotel to check in, I parked the rather large car the wrong way. When I went inside to check-in no mentioned that I could have parked differently. It took an Uber driver to scream at me that he couldn't get his car out of the street to park his car. Second, the hotel doesn't have it's own parking facility. It would have been nice to know that when I booked. It's public parking and I paid the standard public parking rate. I would have hoped that the hotel had worked out some sort of rate agreement so their customers don't have to pay the full rate. Otherwise all was good and I would stay there again.

Parking under the hotel is a challenge to find and costs quite a lot - but you need it. Our room was comfortable, spacious and well decorated. Breakfast adequate. Many restaurants nearby, also the old town, open-top bus, beach. Tram for airport is 10 minutes walk. (Taxi 40 euros during strike 24 January 2020). Bus info hard to get - I think they're being revised.