Mercure Nice Promenade des Anglais Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 66 reviews

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Mercure Nice Promenade des Anglais Hotel - Image 1
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Mercure Nice Promenade des Anglais Hotel - Image 4
2 rue Halevy, 06000 NICE, France

Description

Hotel extras

  • Fully renovated in 2026, our hotel blends bold design with cozy comfort.

  • Prime location on Promenade des Anglais, just a 5-min walk from Old Nice.

  • Amazing views: sea-facing rooms and breakfast overlooking Baie des Anges.

  • 4 miles (7 km) from the airport and a 10-min walk from Nice train station.

  • Easy access via nearby parking, including the Ruhl and Sulzer parking lots.

Our accommodation(s)

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Room 1

Hotel location

Mercure Nice Promenade des Anglais Hotel

2 rue Halevy
06000 NICE
France

GPS:43.695385, 7.265471

Telephone
Fax +33 4 93 82 18 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Wake up to a magnificent view of the Mediterranean. Our fabulous breakfast buffet is served from 6.30am on weekdays, 7am on weekends, or for a nice lazy start, opt for the in-room breakfast menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  66 reviews

Customer review rating 2.0/5

Muhammad M. Couples - Confirmed reviews ALL

Dear guest, Thank you for taking the time to share your feedback. First and foremost, we would like to sincerely apologize that your stay, especially as your honeymoon, did not meet your expectations. We are truly sorry that your experience fell short of the standards you have come to expect from Accor and Mercure. We regret the unpleasant smell you experienced in your room and apologize for the inconvenience caused. We also apologize that some bathroom amenities were missing upon your arrival. Regarding the welcome drink, as our hotel does not have a bar, welcome beverages are available from the large refrigerator located in the lobby. We are sorry if this was not clearly explained during your stay. Concerning the air conditioning, our ventilation system has been designed to operate in a more environmentally friendly way and functions correctly only when the windows are completely closed. We regret that this information was not communicated clearly. Finally, we sincerely apologize regarding the mention of bottled mineral water in the room. As part of our environmental commitment, we have chosen to replace single-use plastic bottles with drinking glasses in the rooms and water refill stations located on every floor. We will ensure that any outdated information mentioning bottled water is removed from our booking descriptions to avoid any future confusion. Thank you again for your valuable feedback. We sincerely regret that your honeymoon experience did not reflect the level of hospitality we strive to provide and hope we may have the opportunity to welcome you again in the future under much better circumstances. Kind regards, Fiorine Reservations Manager Mercure Nice Promenade des Anglais

Customer review rating 5.0/5

Janne T. Couples - Confirmed reviews ALL

Dear guest, Thank you so much for your wonderful review and for your perfect rating. We are absolutely delighted to read that you had such an enjoyable stay with us. It is a pleasure to know that you appreciated our newly renovated rooms, their spacious design, and our central location. Your kind words about our team truly mean a great deal to us. We will be delighted to share your compliments with Karima, Dorothée, and Lisa, who will be thrilled to know they helped make your stay so memorable. Providing personalized recommendations and creating special experiences for our guests is exactly what we strive for every day. We are also delighted that you enjoyed our breakfast and that our environmental initiatives, including our recycling system, were appreciated. Thank you once again for your trust and your lovely feedback. We very much look forward to welcoming you back to the Mercure Nice Promenade des Anglais for another exceptional stay. Kind regards, Fiorine Reservations Manager Mercure Nice Promenade des Anglais

Customer review rating 5.0/5

Said B. Families - Confirmed reviews ALL

Dear guest, Thank you very much for your perfect rating and for your kind feedback. We are delighted to hear that you had a wonderful stay. We will be especially pleased to share your compliments with Karima, who will be thrilled to know that she helped make your experience so memorable. We look forward to welcoming you back to the Mercure Nice Promenade des Anglais very soon. Kind regards, Fiorine Reservations Manager Mercure Nice Promenade des Anglais

Customer review rating 1.0/5

Anne P. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your stay did not meet your expectations, particularly as a valued Accor guest. We regret that the air conditioning in your room proved to be noisy and affected your comfort. Please be assured that your comments have been shared with our maintenance team so that the equipment can be thoroughly inspected. We are also sorry to hear about the condition of the towels you received. This is not reflective of the standards we strive to maintain, and your remarks have been forwarded to our housekeeping team for immediate attention. We are pleased to know that you appreciated the warm welcome from our colleague at check-in and check-out. However, we are genuinely sorry that your interactions with the rest of our reception team did not leave you with the same positive impression. Providing attentive and courteous service to every guest is one of our priorities, and your feedback will be shared with the team as part of our continuous improvement efforts. We hope you will give us the opportunity to restore your confidence during a future stay and provide you with the level of service you rightfully expect from Mercure and Accor. Kind regards, Emma Front Office Manager Mercure Nice Promenade des Anglais

Customer review rating 4.5/5

Sean K. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback following your stay at Mercure Nice Promenade des Anglais. We are delighted to read that you enjoyed the comfort of your room, appreciated our daily housekeeping service, and started each day with our fresh breakfast selection and the attentive service of our team. Your kind comments are a wonderful encouragement for all of us. We also appreciate your remark regarding the absence of bar facilities. We understand that having a bar available can enhance the overall guest experience, and we value your feedback. Thank you once again for your review. We hope to have the pleasure of welcoming you back to Mercure Nice Promenade des Anglais for another enjoyable stay in Nice. Kind regards, Emma Front Office Manager Mercure Nice Promenade des Anglais

Other web-users rate our hotel

  • 613 reviews 9.4/10 Location
  • 793 reviews 6.2/10 Room
  • 549 reviews 7.9/10 Service
  • 8 reviews 7.9/10 WiFi
  • 237 reviews 7.8/10 Breakfast
  • 227 reviews 3.2/10 Amenities
  • 225 reviews 5.4/10 Cleanliness
  • 86 reviews 4.3/10 Food

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