Mercure Nice Promenade des Anglais Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 1,158 reviews

Mercure Nice Promenade des Anglais Hotel - Image 1
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Description

Hotel extras

  • An exceptional location facing the sea and a 5-minute walk to city center

  • Enjoy your breakfast with sea views.

  • A modular room with a sea view, for all your events.

Our accommodation(s)

Hotel location

Mercure Nice Promenade des Anglais Hotel

2 rue Halevy
06000 NICE
France

GPS:43.695385, 7.265471

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Wake up to a magnificent view of the Mediterranean. Our fabulous breakfast buffet is from 7am, or for a nice lazy start, opt for the in-room breakfast menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,158 reviews

TripAdvisor Rating  3.8/5  2,586 reviews

Customer review rating 5.0/5

Bijou L. Business - Confirmed reviews ALL

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Customer review rating 1.5/5

Yi S. B. W. Couples - Confirmed reviews ALL

check in staff on 2nd nov 2025 was extremely rude, despite us stating we were accor guests. they were snobbish and treated us poorly. she highlighted that we booked our trip via a third party agent. we been to other accor hotels around the world previously. this was the worst encounter for check in. the check out staff on 4th nov 2025 who attended us was really nice and helped us with the booking of a airport transfer as it was early morning 5am. there was no mini bar that was on the house, it was just one coffee capsule and two tea sachets.

DearGuest Thank you for taking the time to share your experience at our hotel. We are sincerely sorry that your arrival on November 2 did not meet your expectations. The concerns you raised regarding the attitude of our front desk staff are taken very seriously, and please be assured that we have shared your feedback with our team to reinforce the quality of our guest reception. We are, however, pleased to read that your departure went smoothly and that our staff was able to assist you with your airport transfer. We also appreciate your comments regarding the minibar contents. Your feedback is invaluable and will help us improve our services to ensure every stay is enjoyable and meets Accor standards. We hope to have the opportunity to welcome you again and provide you with a fully satisfying experience. Yours sincerely, Marie Hotel Manager

Customer review rating 4.0/5

Burcin A. Couples - Confirmed reviews ALL

Our room with a sea view was large and comfortable. We had very pleasant time sitting near the window. The hotel personnel were all very friendly and helpful. The breakfast was really tasty and had plenty of variety. On the downside, the hotel is rather old and the carpets in our room were holding dust which caused my wife's allergy come alive.

Dear Guest Thank you for taking the time to share your experience. We are delighted that you enjoyed our location with the sea view, as well as our breakfast and the friendliness of our team. Your kind words will be shared with our staff. We are, however, sorry to hear that the carpet in your room caused discomfort. Please note that our ongoing renovation works include replacing all carpets, to provide a more modern and comfortable environment for our guests. We would be happy to welcome you again and let you enjoy these improvements on your next stay. Kind regards, Marie Hotel Manager

Customer review rating 0.5/5

Ziya A. Business - Confirmed reviews ALL

I booked one of the most expensive room in your hotel. I had a long journey and I was neither able to rest nor to make telephone calls during the day time due to on going maintenance and noise. You should not sell the rooms that are being affected by the maintenance!!

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to read that your experience did not meet your expectations. We completely understand how disappointing it must have been not to enjoy the comfort and tranquility you were expecting after a long journey. Please be assured that your comments have been shared with our management team. We are taking the necessary measures to minimize any disturbance for our guests and to ensure a more pleasant experience moving forward. We do hope to have the opportunity to welcome you back in better conditions and to restore your confidence in our hotel. Kind regards, Marie Hotel Manager

Customer review rating 4.0/5

Kenneth N. Couples - Confirmed reviews ALL

The hotel was in a very good location, the breakfast was, again very good all within a very smart and well presented area. The room was fine, cleaned each day and towels replaced daily. A small letdown was a wall socket loose in the wall and not very safe to use. A much larger letdown were the renovations to the floor above our room on floor two. The noise made the room unusable from around 10:00hrs to approx 15:30hrs. It spoilt what would have a great stay. All that being said, we would go back once the renovations were complete.

Dear M. N. Thank you for taking the time to share your experience. We’re delighted that you enjoyed the hotel’s location, the breakfast, and the comfort and cleanliness of your room. We’re sorry that the renovation work disturbed your stay. These improvements are necessary to enhance our facilities, and we understand that the noise may have been inconvenient. Your comment regarding the loose power socket has been passed on to our maintenance team for immediate action. We truly hope to have the pleasure of welcoming you back once the renovations are completed, for an even more comfortable stay. Kind regards, Marie Condé Hotel Manager

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Other web-users rate our hotel

  • 704 reviews 9.5/10 Location
  • 907 reviews 5.5/10 Room
  • 639 reviews 7.7/10 Service
  • 8 reviews 7.9/10 WiFi
  • 366 reviews 5/10 Comfort
  • 274 reviews 7.9/10 Breakfast
  • 269 reviews 4.5/10 Cleanliness
  • 259 reviews 2.9/10 Vibe

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