Mercure Nice Promenade des Anglais Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 11 reviews

Best price
guarantee
Mercure Nice Promenade des Anglais Hotel - Image 1
Mercure Nice Promenade des Anglais Hotel - Image 2
Mercure Nice Promenade des Anglais Hotel - Image 3
Mercure Nice Promenade des Anglais Hotel - Image 4
2 rue Halevy, 06000 NICE, France

Description

Hotel extras

  • Fully renovated in 2026, our hotel blends bold design with cozy comfort.

  • Prime location on Promenade des Anglais, just a 5-min walk from Old Nice.

  • Amazing views: sea-facing rooms and breakfast overlooking Baie des Anges.

  • 4 miles (7 km) from the airport and a 10-min walk from Nice train station.

  • Easy access via nearby parking, including the Ruhl and Sulzer parking lots.

Our accommodation(s)

Hotel location

Mercure Nice Promenade des Anglais Hotel

2 rue Halevy
06000 NICE
France

GPS:43.695385, 7.265471

Telephone
Fax +33 4 93 82 18 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Wake up to a magnificent view of the Mediterranean. Our fabulous breakfast buffet is from 7am, or for a nice lazy start, opt for the in-room breakfast menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  11 reviews

Customer review rating 0.5/5

Zeynep B. C. Couples - Confirmed reviews ALL

As a graduate of Bilkent University’s Tourism and Hotel Management with industry experience and having stayed at thousands of accommodations, I can say that this is the first time in my life I’ve seen a hotel change the type of BATHROBE based on the room category. Furthermore, the absence of a SAFE in the room at a 4-star hotel chain is a disaster. I doubt you’d find such a neglected and careless hotel—one that’s practically abandoned—even on Route 66 in the U.S. in 2026, let alone on the Côte d’Azur. Apart from all this, the receptionist Dorothee—the only staff member at your hotel who actually does her job—tried to address all the issues you claimed were missing from your room, such as the EMPTY shampoo bottle, the lack of SLIPPERS, and the absence of a MINIBAR and COFFEE MACHINE. All I can say is that I was very uncomfortable having to spend two nights at this poorly managed hotel in your chain because the hotel where I usually stay in Nice was fully booked. I hope you hire someone with actual experience in hotel management to fix your operations and service standards.

Dear Guest, Thank you for taking the time to share your detailed feedback following your recent stay with us. We are sincerely sorry that your experience did not meet your expectations and that several aspects of your stay caused disappointment. Guest satisfaction is our priority, and we regret the inconvenience related to the room amenities and equipment. Regarding the bathrobes, please note that certain amenities may vary according to room category, as indicated in our room descriptions. However, we understand that this may not align with the standards you expected from a 4-star hotel and appreciate your feedback on this point. We are also sorry for the shortcomings you encountered upon arrival, including the empty shampoo dispenser and the missing items you mentioned. These situations do not reflect the level of service we strive to provide. Your comments have been shared with the relevant departments to ensure greater attention to detail moving forward. We would like to particularly thank you for highlighting Dorothee’s professionalism and commitment. We are proud to have team members who genuinely care about our guests and do their utmost to assist them when difficulties arise. While we regret that we were unable to change your overall impression, please be assured that your remarks have been taken seriously and will contribute to our ongoing efforts to improve our services and guest experience. Kind regards, Emma Front Office Manager Mercure Nice Promenade des Anglais

Customer review rating 5.0/5

Joanne F. Friends - Confirmed reviews ALL

The team are always happy to help ,.

Dear Guest, Thank you for your fantastic review and perfect rating. Your comment means a lot to us, as our team strives every day to make our guests feel welcome and well cared for. We will be sure to share your compliments with the entire staff. We hope to have the pleasure of welcoming you back very soon for another enjoyable stay in Nice. Kind regards, Emma Front Office Manager Mercure Nice Promenade des Anglais

Customer review rating 4.5/5

Shirley B. Couples - Confirmed reviews ALL

Great location. We had views over the water which were amazing

Dear guest, Thank you for your wonderful review and for rating us 9/10 ! We are delighted that you enjoyed our prime location and the stunning sea views from your room. The Promenade des Anglais and the Mediterranean provide a truly special setting, and we are pleased it helped make your stay memorable. We hope to have the pleasure of welcoming you back to Mercure Nice Promenade des Anglais very soon. Kind regards, Emma Front Office Manager Mercure Nice Promenade des Anglais

Other web-users rate our hotel

  • 623 reviews 9.4/10 Location
  • 788 reviews 6.1/10 Room
  • 544 reviews 7.9/10 Service
  • 8 reviews 7.9/10 WiFi
  • 233 reviews 5.2/10 Cleanliness
  • 230 reviews 7.6/10 Breakfast
  • 227 reviews 4.8/10 Vibe
  • 225 reviews 3/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Nice