House keeping and breakfast was not on the high level . We asked for slippers , they said we don’t have , later I asked to the receptin and the reception gave me the slippers . The quality of the salamies was not good . Crambild egg whivh is cppled was terrible . None of the guests eat .They dont copk bacon every morming and when the cook it is not welldone therefore nobody can eat .

Friendly and helpful staff, nice room, well equipped, good breakfast and grest location for Old Town, Promenade and town.

We stayed for 3 nights in 2 rooms. There should have been 4 travellers but only 2 could make it as we’d rescheduled numerous times due to covid. The reception desk staff were really helpful, even on arrival guiding us to a larger secure car park as our van was too tall for the closest one. Our original booking was for the 2020 Tour de France so prices were inflated meaning when we rebooked, even upgrading to a privilege room with breakfast we still had €600 credit which was kindly refunded at check out. We stayed in seafront privilege rooms. One room was more “newer” than the other but both nice. There was an issue with the shower doors not fitting correctly so water was on the outside floor and there seemed to be a get real smell of drains but you got used to it, even outside so I don’t actually think it was a room problem. Mini bar was restocked daily. Bed in privilege room has a memory foam mattress & pillow which was comfy, large tv, beautiful view of the Mediterranean and ample to choose from at breakfast. We really enjoyed our stay here & should we go back to Nice I would stay here again. Convenient for old town nice too.

The hotel is well located, right on the sea front. Staff were friendly. Hotel is in need of refurbishment. It was clean but light fittings were hanging, skirting board falling off, curtains broken, shower was useless.

Just a short overnight business trip but staff were great - allowed me to check in quite early, good room and breakfast and location was lovely.

Lovely week. Staff exceptional. Helpful. Professional and friendly!

Good bedroom but poor reception area and no bar

We had a wonderful time at the hotel. It is an ideal location to explore Nice and the surrounding area.

We were really looking forward to our stay with the Mercure but were quite disappointed at the level of service provided. There is no lift from the underground car park up to the hotel lobby. This meant carrying our suitcase up 4 flights of stairs. Not a pleasant experience. Although we had checked in online our keys had not be prepared. No upgrade with my diamond card, no extras as expected. The welcome drink voucher is all but useless as there is no bar or restaurant at the hotel. Breakfast is supposed to be complimentary on the weekend - I had to remind the receptionist of this both at check in and check out. Our room was very tired looking. The settee made of fake leather was cracked and old. Although there was a smart tv in the room, internet access had either been de-activated or never installed. As there were no English speaking channels of any interest installed this meant that we could also not use a Chrome cast facility. We found the reception staff to be barely informative and somewhat uninterested.

Good location but staff is not attentive nor seems to care with the exception of the trainee working at the reception

Located ideally to explore Nice on foot, by bus, tram or car, the hotel has comfortable rooms and I had a beautiful sea view. Bed was comfortable, very clean and even a fridge with free water in! Breakfast was fine, though as all hotels I have stayed in after Covid, it is limited.

Very easy process from check-in to check-out.

We have chosen the hotel because of the membership of Accor and the location. Location was great, just a little complicated was parking. The bed is very comfortable! Unfortunately no benefits of Accor provided!

Friendly staff, very good location in the middle of everything you want, close to the beach and restaurants. Good parking place under the hotel but is another firm you must make reservation ! We will come back !

Beautiful winter sun, ocean views and an oasis of calm away from away from the Covid catastrophe ! The location helps divert your thoughts from the challenges and restrictions we all face currently due to the plague sweeping the world !