Swissôtel Sydney

Customer review rating (ALL Rating) 4.4/5 7,251 reviews

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Description

Hotel extras

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

Our accommodation(s)

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Hotel location

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Australia

GPS:-33.870635, 151.207363

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Ten Stories

Ten Stories offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  7,251 reviews

TripAdvisor Rating  4.3/5  3,908 reviews

A pass but needs improvements

Customer review rating 3.0/5

Brett L. Business - Confirmed reviews ALL

Dear Brett, Thank you for sharing your experience at Swissôtel Sydney. I sincerely apologize that it did not meet your expectations. At Swissôtel, we are committed to delivering exceptional service to all our guests, and your feedback is invaluable to us. Please know that we are taking the necessary steps to address the issues you raised and to prevent them from happening again. We truly appreciate your concerns and hope to have the chance to serve you better in the future. Sincerely, Michelle Holdsworth Front Office Manager

Location suited my needs

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Dear Wendy, Thank you for sharing your experience at Swissôtel Sydney. I sincerely apologize that it did not meet your expectations. At Swissôtel, we are committed to delivering exceptional service to all our guests, and your feedback is invaluable to us. I am disappointed to learn of another guest\'s actions affecting your check in experience, this is truly a regrettable experience. We truly appreciate your concerns and hope to have the chance to serve you better in the future. Sincerely, Michelle Holdsworth Front Office Manager

Well located

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Dear Shawn, We very much appreciate your comments regarding your stay at the Swissôtel Sydney. It is always a pleasure to receive positive and constructive feedback from our Gold Accor Live Limitless members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Holdsworth Front Office Manager

Well located

Customer review rating 3.5/5

Silvace Families - Confirmed reviews ALL

Dear Ana, Thank you for sharing your experience at Swissôtel Sydney. I sincerely apologize that it did not meet your expectations. At Swissôtel, we are committed to delivering exceptional service to all our guests, and your feedback is invaluable to us. Please know that we are taking the necessary steps to address the issues you raised and to prevent them from happening again. We truly appreciate your concerns and hope to have the chance to serve you better in the future. Sincerely, Michelle Holdsworth Front Office Manager

Great location

Customer review rating 4.0/5

Ree Families - Confirmed reviews ALL

Dear Anne-Maree, We very much appreciate your comments regarding your stay at the Swissôtel Sydney. It is always a pleasure to receive positive and constructive feedback. I will share your comments regarding your room ready time with our housekeeping team. Thank you for your loyalty and for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Michelle Holdsworth Front Office Manager

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Other web-users rate our hotel

  • 3,126 reviews 9.6/10 Location
  • 3,582 reviews 7.6/10 Room
  • 3,771 reviews 7.7/10 Service
  • 65 reviews 4.9/10 WiFi
  • 1,111 reviews 6.8/10 Cleanliness
  • 930 reviews 6.9/10 Breakfast
  • 576 reviews 5.7/10 Value
  • 448 reviews 7.6/10 Bar

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