Swissôtel Sydney 5 stars
Customer review rating (ALL Rating) 4.4/5 369 reviews
ALLSAFE approved hotel
Labeled ALLSAFE
In the Central Business District, close to iconic landmarks and exclusive shopping
Heated outdoor pool and award-winning spa
Heritage-listed Blaxland Ballroom for events of up to 400 guests
Innovative restaurants serving seasonal Modern Australian cuisine
68 Market Street
2000 SYDNEY
Australia
City Circle Line: City Circle St James, Town Hall
Sydney Kingsford Smith Airport At 10km / 6 miles
GPS:-33.870635, 151.207363
Check-in from - Check out up to
Ten Stories offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.
A re-introduction to the classic hotel bar where impeccable service unite with modern designs, Crossroads Bar is the perfect dining venue for a post-shopping leisurely high tea, after work drinks or an early dinner before a show at the State Theatre.
Spa & Sport at Swissotel Sydney, is an urban escape in the heart of the city centre. It takes a holistic approach to your well-being, providing a complete sensory approach towards deep relaxation and rejuvenation.
Discover the pleasure of aromatic oils and ingredients grown in the Swiss Alpine region that are used by the professional spa therapists to release tired muscles. Spa & Sport offers four treatment rooms and a range of natural spa products.
Swissôtel Sydney offers 369 contemporary rooms and suites combining Swissness with a touch of Sydney. Whether you are travelling for business or leisure, these refreshing havens in the city's Central Business District give you comfort and peace of mind.
Accessible room
Customer review rating 3.5/5
Jason Business - Confirmed reviews ALL
found it difficult to find parking, then at the front door it was difficult to know that i had to go to level 8 for check in. the room was nice, food and bar was good
Dear Jason, Swissotel Sydney thank you for your valuable feedback. We are happy to hear you enjoyed the facilities of the hotel. I am sorry you found the parking difficult. If you do wish to discuss your stay further please do not hesitate to contact me directly. Warm Regards, Suzanne Johanson, Guest Relations Manager.
Customer review rating 4.5/5
Troy S. Couples - Confirmed reviews ALL
Always great service, quality everything, and awesome location.
Dear Troy, Swissotel Sydney thank you for your kind feedback and your loyalty to the Accor Hotels. We are delighted to hear you enjoyed your stay, highlighting the service and location. It is wonderful having the Executive Lounge on Level 9 back in business. We look forward to welcoming you back to the hotel in the very near future. Warm Regards, Suzanne Johanson, Guest Relations Manager.
Customer review rating 1.0/5
Kayden Friends - Confirmed reviews ALL
Stayed at the Swissotel for two nights. I knew coming in that the property was not the newest but was expecting a minimum level of cleanliness and service but ended up with a room where the showerhead was old and crusty. I tried to get the staff to help but was told that not much could be done. Requested a different room but was showed a room where the showerhead was almost as bad. Wifi in the room was also terrible. I had close to no service in the room. I also tried requesting for amenities (toothbrush and razor) but was told that I had to go down personally to pick them up as they did not have enough staff available due to some function that evening. On the bright side, the staff were warm and welcoming; but it was an unpleasant stay for the most parts.
Dear Kayden, Swissotel Sydney thank you for your most valuable feedback and your loyalty to the Accor Hotels. It is disappointing to read you didn't enjoy your stay at the hotel. I have tried to call you today and have left a voice message. If you would like to discuss your stay further please do not hesitate to contact me directly. I look forward to hearing from you. Warm Regards, Suzanne Johanson, Guest Relations Manager.
Customer review rating 3.5/5
Anonymous Business - Confirmed reviews ALL
I had no problems with the room but I was charged upon arriving for the booking my company had set me up with. I paid at the desk and then was asked to pay before i left. I believe i was charged twice for room service and my stay. I emailed and called about this during this current week and still have not heard back.
Customer review rating 4.5/5
Jamie R. Business - Confirmed reviews ALL
Four day business trip to Sydney. Efficient checkin, clean and tidy room with everything in its place. Finished work late and no problem getting dinner at the restaurant. Doing the basics well - sometimes that’s all you need !
Dear Jamie, Swissotel Sydney thank you for your wonderful feedback, and your loyalty to Accor hotels. We are delighted you enjoyed your stay, and look forward to your return on the 8th June. I have also noted you do not eat nuts. Please do not hesitate to reach out to me if any assistance is required. Warm Regards, Suzanne Johanson, Guest Relations Manager.
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