Ideally located in the heart of Sydney CBD, enjoy a luxury hotel prioritising guest vitality. Conveniently located close to luxury shopping, iconic attractions and renowned dining. Spacious and well-appointed rooms and suites boast intuitive modern design, premium comforts and sweeping city views.
Our hotel delivers a seamless wellness journey through our roof top outdoor pool, day spa and 24 hour gymnasium. Our food and beverage philosophy reflects our Swiss roots, delicious dishes that enhance the vitality and Quality of Life of our guests. Relax and indulge at Ten Stories Restaurant or Arches on Market, a sophisticated wine and cocktail bar. We look forward to welcoming you to our haven of wellness.
Located in the heart of the Sydney CBD just steps away from public transport, shopping and Sydney's major attractions.
Join us here at Swissôtel Sydney and step into a world of luxury in the heart of Sydney's CBD, perfectly located for easy access to a range of world class shopping and tourist attractions. We look forward to welcoming you.
Matthew Talbot, Hotel Management
Hotel extras
Newly refurbished five-star hotel in the centre of Sydney.
In the Central Business District, close to iconic landmarks and exclusive shopping
Heated outdoor pool and award-winning spa
Heritage-listed Blaxland Ballroom for events of up to 400 guests
Innovative restaurant serving seasonal modern Australian cuisine
Our accommodation(s)
Book this hotel
Page 1 out of 6, Room 1 :
Premier King Room, 1 King Bed
, Room 2 :
Premier Twin Room, 2 Double Beds
Room
Premier King Room, 1 King Bed
Photo out of - Premier King Room, 1 King Bed
Large windows with sweeping city views, Spacious room, functional work area, Complimentary high-speed Wifi, Interactive entertainment with 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, 300-count Frette linens on your Sealy King bed.
Large windows with sweeping city views, Spacious, Functional work area, Complimentary high-speed Wifi, Interactive entertainment with 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, 300-count Frette linens on your snug Sealy beds
Photo out of - SWISS ADVANTAGE KING ROOM, HIGH FLOOR
City views above the 18th floor, Nespresso coffee machine, Spacious work area, Complimentary high-speed Wifi, Interactive entertainment, 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, 300-count Frette linens on your Sealy King bed.
SWISS ADVANTAGE TWIN ROOM, 2 DOUBLE BEDS, HIGH FLOOR
Photo out of - SWISS ADVANTAGE TWIN ROOM, 2 DOUBLE BEDS, HIGH FLOOR
City views above the 18th floor, Nespresso coffee machine, Spacious work area, Complimentary high-speed Wifi, Interactive entertainment, 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, 300-count Frette linens on snug Sealy beds
Light filled views of Sydney Tower to Hyde Park from dual windows, Nespresso machine, Desk, High-speed Wifi, Interactive entertainment, 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, 300-count Frette linens on a Sealy King bed.
Swiss Select Twin Plus Sofa Room, 2 Double Beds Plus Sofa
Photo out of - Swiss Select Twin Plus Sofa Room, 2 Double Beds Plus Sofa
A little more space for family or friends with City views, a sitting area and convertible sofa bed, Nespresso coffee machine, Work area, high-speed Wifi, 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, Frette linens on Sealy beds.
Views:
City View
Max. number of persons
5
Area
From
36 m²
/
387 sq ft
Bedding
Double bed(s) x2
Double sofa bed(s) x1
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Kettle
Mini-refrigerator
Free in Room Mineral Water
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Slippers
Media And Technology
Internet Facilities
Wireless internet in your room
High speed internetAdditional charge
Phone Facilities
Direct dial telephoneAdditional charge
Tv Facilities
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Bedding Facilities
Pillow Menu
Comfort Features
Alarm clock
Blackout curtain
Hair dryer
Ironing board and flat-iron
Slippers
Electric Facilities
220/240 V AC
Room Services
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
5 pers. max
36 m²
/
387 sq ft
Bedding
2 x Double bed(s) and
1 x Double sofa bed(s)
Photo out of - Corner Balcony King Room, 1 King Bed
Private Balcony with views over Queen Victoria Building to the horizon. Nespresso coffee machine, Work area, Highspeed WiFi, Interactive entertainment w 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, Frette linens on a Sealy King bed
SWISS EXECUTIVE KING ROOM, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
Photo out of - SWISS EXECUTIVE KING ROOM, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
Top floors featuring Nespresso coffee machine, interactive entertainment centre with 42 inch LED TV and access to the Executive Lounge offering daily breakfast and pre-dinner drinks and canapes.
Photo out of - SWISS EXECUTIVE TWIN ROOM, 2 DOUBLE BEDS, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
City views above the 24th & 25th floors. Nespresso machine, Desk, High Speed Wifi, 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, Frette linens on Sealy beds. Executive Club includes breakfast, pre-dinner drinks, and evening canapes
SIGNATURE SKYLINE KING ROOM, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
Photo out of - SIGNATURE SKYLINE KING ROOM, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
Deluxe room, City views above the 24th floor, Nespresso machine, Desk, High speed Wifi, 40-inch LED TV, Pürovel bathroom products, Rain Shower, Frette linens on a Sealy bed, Executive club includes breakfast, pre-dinner drinks and evening canapes
SIGNATURE SKYLINE BALCONY ROOM, 1 KING BED, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
Photo out of - SIGNATURE SKYLINE BALCONY ROOM, 1 KING BED, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
Private Balcony above 22nd floor, Views of Queen Victoria Building to horizon, Nespresso, High-speed Wifi, 40-inch LED TV, Pürovel products, Rain shower, Frette Linens on a Sealy bed, Executive club includes breakfast, Pre-dinner drinks and canapes
EXECUTIVE SUITE, SEPARATE LIVING & DINING ROOM, EXECUTIVE LOUNGE ACCESS
Photo out of - EXECUTIVE SUITE, SEPARATE LIVING & DINING ROOM, EXECUTIVE LOUNGE ACCESS
Separate living, Dining area with sofa bed, Workspace, Views of Sydney Tower, Nespresso, Wifi, 40-inch LED TV, Pürovel products, Separate shower and bath, Frette linens on a Sealy bed, Executive Club includes breakfast, Pre-dinner drinks and canapes
SIGNATURE SKYLINE SUITE, LIVING ROOM, STUDY AREA, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
Photo out of - SIGNATURE SKYLINE SUITE, LIVING ROOM, STUDY AREA, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR
Top floor corner suite with city views. Spacious Living room, Dining Table, Nespresso, Wifi, Walk-in rain shower & soaking bath. Guest bathroom, LED TVs, Frette Linen on a Sealy King Bed. Executive Club access includes Breakfast, Evening drinks & Canapes
Access:
1.7 km / 1.056 mi15 min walk / 8 min drive
St Mary's Cathedral
Historic monument
Access:
3.5 km / 2.17 mi
Taxi
9.33€15AUD
Page out of
Pitt Street Mall
Shopping centre/mall
Access:
200 m / 0.1 mi2 min walk
Strand Arcade
Shopping centre/mall
Access:
200 m / 0.1 mi2 min walk
Queen Victoria Building
Shopping centre/mall
Access:
200 m / 0.12 mi2 min walk
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
369 rooms
12 rooms for people with reduced mobility
10 connecting rooms
369 non-smoking rooms
15 floors
Languages spoken at the hotel
English
French
Korean
Chinese Mandarin
Reduced mobility Facilities
100% Non Smoking Property
Elevator to all floor
Laundry / Valet Services
Laundry / Valet Services
Additional charge
Pressing
Additional charge
Dry cleaning / Ironing
Additional charge
Lounge
Waiting area or lounge
Executive Lounge
Additional charge
Wi-Fi
WiFi at the hotel
WiFi in the communal areas
High Speed internet
Additional charge
High Speed WiFi
Additional charge
Air conditioning
Desk equipment available
Umbrellas
Safe deposit box at reception
Safe deposit box at reception
Check In & Check-out facilities
Express check-out
Late Checkout
Luggage storage
Luggage storage
Luggage storage
Additional charge
Concierge
Concierge
Porter
Porter
Porter
Additional charge
Catering
One Restaurant
One Bar
Room service
Cold snacks
Hot meals
Breakfast
Breakfast à la carte
Additional charge
Buffet
Additional charge
Business
8 Meeting rooms
Business Center
Self service business center
Business center with support staff
Business center is wheelchair accessible
Well-being
Outdoor Heated Pool
Outside
Fitness Centre
On site
On site
Indoor parking
Private
10 parking spaces
Max Limited Height: 2 m
/
6.55 ft
Parking pricing: 100AUD100AUD Per day
Parking for a week
Security
Patrolled parking
Accessibility
Elevators
Accessible parking
Off Site Self-parking, per visit
Additional charge
383 Kent Street, 2000 Sydney
GPS:-33.870053, 151.204246
Parking information
On site
Indoor parking
Public
200 parking spaces
Max Limited Height: 2.1 m
/
6.9 ft
Parking pricing: 65AUD65AUD Per day
Parking for a month
Parking for a week
Security
Controled access parking
Ten Stories
Photo out of - Ten Stories
Nestled high above the bustling city streets, we welcome you to our oasis – Ten Stories. Presenting a unique food and beverage menu including a shared and à la carte offering, featuring local produce and signature Swissôtel ingredients.
Nestled high above the bustling city streets, we welcome you to our oasis – Ten Stories. Presenting a unique food and beverage menu including a shared and à la carte offering, featuring local produce and signature Swissôtel ingredients.
Arches on Market
Photo out of - Arches on Market
Arches on Market is Swissotel Sydney's luxurious new bar with pitch perfect cocktails, mouthwatering morsels, verdant greenery and a playlist that will keep you swinging into the wee hours.
Arches on Market is Swissotel Sydney's luxurious new bar with pitch perfect cocktails, mouthwatering morsels, verdant greenery and a playlist that will keep you swinging into the wee hours.
2 breakfasts
Photo out of - Breakfast
Buffet and à la carte breakfast available:
Monday - Friday 6:30am - 10:30am
Saturday - Sunday 6:30am - 11:00am in Ten Stories Restaurant.
Breakfast à la carte
Because great days always start with a good breakfast. Discover our à la carte food and beverage breakfast menu.
Services
Hot Breakfast
Cold breakfast
Restaurant
Ten Stories à la carte breakfast
Buffet
Start your day with an extensive buffet breakfast at Ten Stories.
Opening hours
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
-
-
Sunday
-
-
Subsequent opening hours
Services
Hot Breakfast
Cold breakfast
Restaurant
Ten Stories Buffet Breakfast
Buffet and à la carte breakfast available:
Monday - Friday 6:30am - 10:30am
Saturday - Sunday 6:30am - 11:00am in Ten Stories Restaurant.
Pool
Photo out of - Pool
Our newly refurbished outdoor heated pool is open daily from 6am - 10pm.
Outdoor Heated Pool
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Pool features
Outdoor pool
Heated Pool
At your disposal
Shower
Our newly refurbished outdoor heated pool is open daily from 6am - 10pm.
Fitness center
Photo out of - Fitness center
Spa & Sport at Swissotel Sydney, is an urban escape in the heart of the city centre. It takes a holistic approach to your well-being, providing a complete sensory approach towards deep relaxation and rejuvenation.
Fitness Centre
Spa & Sport at Swissotel Sydney, is an urban escape in the heart of the city centre. It takes a holistic approach to your well-being, providing a complete sensory approach towards deep relaxation and rejuvenation.
Opening hours
Monday
-
-
Tuesday
-
-
Wednesday
-
-
Thursday
-
-
Friday
-
-
Saturday
-
-
Sunday
-
-
Subsequent opening hours
Location
On site
1 km /
0 mi
Fitness equipment
Exercise Bike
Treadmill
Fitness machines
Spa & Sport at Swissotel Sydney, is an urban escape in the heart of the city centre. It takes a holistic approach to your well-being, providing a complete sensory approach towards deep relaxation and rejuvenation.
Spa
Photo out of - Spa
Additional charge
Discover the pleasure of aromatic oils and ingredients grown in the Swiss Alpine region that are used by the professional spa therapists to release tired muscles. Spa & Sport offers four treatment rooms and a range of natural spa products.
Location
On site
Other informations
Services
Spa Treatment
Discover the pleasure of aromatic oils and ingredients grown in the Swiss Alpine region that are used by the professional spa therapists to release tired muscles. Spa & Sport offers four treatment rooms and a range of natural spa products.
From intimate ceremonies to receptions up to 400 guests, our Baxland Ballroom an Maple Room are fully customisable for wedding receptions and ceremonies. Our Ten Stories Restaurant with semi-private access can also be hired for private dining receptions.
Disappointed that 2 lifts were not working when I arrived. There was no hot water and hair in my bath tub. Staff were very professional and friendly.
Customer review rating 4.5/5
Julie R.
Friends
-
Confirmed reviews ALL
Good location, welcoming and lovely amenities.
Customer review rating 3.5/5
Archer C. A.
Business
-
Confirmed reviews ALL
I felt service was lacking. Very difficult to get information on what room my workshop was in. Al a carte breakfast could be difficult. On the last day very hard to even get someone to take my order and then trying to pay was even more difficult.
Customer review rating 4.5/5
Martinus A. C. V. L.
Solo
-
Confirmed reviews ALL
It was very nice to experience 3 nights of suit upgrades. This was my second stay in this Hotel with again very good enjoyable times. Close to the venue where I enjoyed Candles by candlelight.
Customer review rating 4.5/5
Pilar G.
Couples
-
Confirmed reviews ALL
Have been attending this hotel since the first year it opened as The Merchandise Court. Many wonderful memories throughout the years. Love the outdoor pool. New renovations great. Breakfast very disappointing too stail
Customer review rating 4.5/5
Julie R.
Friends
-
Confirmed reviews ALL
Good location, welcoming and lovely amenities.
Customer review rating 3.5/5
Archer C. A.
Business
-
Confirmed reviews ALL
I felt service was lacking. Very difficult to get information on what room my workshop was in. Al a carte breakfast could be difficult. On the last day very hard to even get someone to take my order and then trying to pay was even more difficult.
Customer review rating 4.5/5
Martinus A. C. V. L.
Solo
-
Confirmed reviews ALL
It was very nice to experience 3 nights of suit upgrades. This was my second stay in this Hotel with again very good enjoyable times. Close to the venue where I enjoyed Candles by candlelight.
Customer review rating 4.5/5
Pilar G.
Couples
-
Confirmed reviews ALL
Have been attending this hotel since the first year it opened as The Merchandise Court. Many wonderful memories throughout the years. Love the outdoor pool. New renovations great. Breakfast very disappointing too stail
Customer review rating 5.0/5
Sharon R.
Families
-
Confirmed reviews ALL
Great location, very clean, very quiet, overall a great place to stay in central Sydney.
Hi Sharon,
Thank you for staying with us at Swissôtel Sydney and for your wonderful feedback.
We are delighted to hear that you and your family enjoyed our convenient location and our hotel facilities.
We are also pleased to update you on some exciting improvements.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We truly appreciate your support and look forward to welcoming you back to Swissôtel Sydney for many more memorable stays.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissôtel Sydney
Customer review rating 5.0/5
Robert S.
Couples
-
Confirmed reviews ALL
Wonderful staff
Hi Robert,
Thank you for staying with us at Swissôtel Sydney and for being a valued Accor Gold member.
We are delighted to hear you enjoyed your overall experience and know that our wonderful staff members were helpful.
We are also pleased to update you on some exciting improvements.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We truly appreciate your support and look forward to welcoming you back to Swissôtel Sydney for many more memorable stays.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissôtel Sydney
Customer review rating 5.0/5
Kathy M.
Couples
-
Confirmed reviews ALL
I was so impressed I joined Accor. I will be staying with you in future. Thank you
Hi Kathy,
Thank you for staying with us at Swissôtel Sydney and for your wonderful feedback.
We are delighted to hear that you enjoyed our spacious, convenient location, and excellent service from our team. We are especially pleased to know that your experience inspired you to join Accor!
We are also pleased to update you on some exciting improvements.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We truly appreciate your support and look forward to welcoming you back to Swissôtel Sydney for many more memorable stays.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissôtel Sydney
Customer review rating 5.0/5
Colin S.
Couples
-
Confirmed reviews ALL
Great location, excellent room and great breakfast.
Hi Colin,
Thank you for staying with us at Swissôtel Sydney and for being a valued Accor Platinum member.
We are delighted to hear you enjoyed our spacious rooms, our delicious buffet breakfast at Ten Stories and our prime location.
We are also pleased to update you on some exciting improvements.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We truly appreciate your support and look forward to welcoming you back to Swissôtel Sydney for many more memorable stays.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissôtel Sydney
Customer review rating 4.5/5
Maureen K.
Couples
-
Confirmed reviews ALL
Lovely staff at reception, friendly staff at the bar, had a light lunch and the room was spacious.
Hi Maureen,
Thank you for staying with us at Swissôtel Sydney and for your wonderful feedback.
We are delighted to hear you enjoyed our spacious rooms, our stunning Arches Bar and our friendly staff.
We are also pleased to update you on some exciting improvements.
Swissôtel Sydney has now completed a comprehensive three-lift modernisation project.
All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We truly appreciate your support and look forward to welcoming you back to Swissôtel Sydney for many more memorable stays.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Swissôtel Sydney
Customer review rating 2.5/5
Carolin M.
Couples
-
Confirmed reviews ALL
Having a large car won't stay again as we had to walk several blocks with luggage to park car.
Customer review rating 5.0/5
Cheryl T.
Couples
-
Confirmed reviews ALL
The Swiss hotel is a piece of calm in the busy city. Foyer is a relaxing place to have a drink. Rome’s are spacious with very comfy beds. The pool is also another lovely space though was very busy with children due to school holidays. Loved the selection at breakfast buffet.
Customer review rating 4.5/5
Burtac C.
Business
-
Confirmed reviews ALL
Room was clean and modern. The only reason it didn't get a 10 was due to the smoky cigarette smell, more stronger in the bathroom. Wasn't sure if this entering our room from the ventilation.
Dear Mr. C.,
Thank you for choosing Swissôtel Sydney and for sharing your feedback. We are delighted to hear that you enjoyed our convenient location, friendly service, and the comfort of our beds and pillows.
As a valued ALL Accor Classic member, we truly appreciate your loyalty and are pleased that you enjoyed the cleanliness and modern design of your room. However, I sincerely apologise for the cigarette smoke odour, particularly in the bathroom. We understand how unpleasant this would have been and appreciate you bringing it to our attention, as your feedback helps us identify areas for improvement.
Thank you again for your stay and for taking the time to share your experience. We look forward to welcoming you back to Swissôtel Sydney for an even more enjoyable stay in the future.
Warm regards,
Michelle Holdsworth
Front Office Manager
Swissôtel Sydney
Customer review rating 3.5/5
Ivy X. C.
Families
-
Confirmed reviews ALL
Overall stay is good, just the sink is not draining well, gets blocked, old model shower head. But the important matter is room is serviced everyday and you can go back to hotel to rest and back to exploring, hotel is within the city centre.
Customer review rating 4.0/5
Koksiong T.
Couples
-
Confirmed reviews ALL
We had 2N stay with Swissotel. Reception was warm and friendly. Our room was nicely furnished. Room amenities were of good quality and adequate for our needs.
Hi Koksiong,
Thank you for staying with us at Swissôtel Sydney and for sharing your kind feedback.
We are delighted to hear that you enjoyed your two-night stay and appreciated the warm and friendly welcome from our reception team.
We are also pleased to share some exciting improvements that have taken place at the hotel. Swissôtel Sydney has now completed a comprehensive three-lift modernisation project. All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to Swissôtel Sydney for another comfortable and enjoyable stay.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Customer review rating 1.5/5
Harmeetsingh B.
Business
-
Confirmed reviews ALL
The lady at the check in counter was not helpful. She did the bare minimum. I asked to be notified when my room was ready but she failed at that and actually went to break. I stayed at this hotel 8 years ago and I will definately not be staying here anymore.
Customer review rating 4.5/5
Greg F.
Families
-
Confirmed reviews ALL
Well supported from check-in to checkout
Hi Greg,
Thank you for staying with us at Swissôtel Sydney and for sharing your amazing feedback.
We are delighted to hear that you felt well supported throughout your stay and delighted to hear that our team made your experience an enjoyable one.
We are also pleased to share some exciting improvements that have taken place at the hotel. Swissôtel Sydney has now completed a comprehensive three-lift modernisation project. All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to Swissôtel Sydney for another memorable stay.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Customer review rating 4.5/5
Justin C.
Couples
-
Confirmed reviews ALL
Beautiful rooms with lovely views, the bed was comfy and soft, service was excellent.
Dear Mr. C.,
Thank you for choosing Swissôtel Sydney and for taking the time to share your lovely feedback.
We are delighted to hear that you enjoyed our convenient location, beautiful rooms and lovely views, as well as the comfort of our beds and the excellent service provided by our team.
As a valued ALL Accor Classic member, we sincerely appreciate your support and loyalty. Your kind comments are a wonderful encouragement to our team, and we are grateful to have been part of your Sydney experience.
We look forward to welcoming you back to Swissôtel Sydney for another enjoyable stay.
Warm regards,
Michelle Holdsworth
Front Office Manager
Swissôtel Sydney
Customer review rating 5.0/5
Jennifer A.
Couples
-
Confirmed reviews ALL
Staff were incredibly professional, helpful and attentive , the room was beautiful and facilities of a very high standard. Thank you so very much to everyone involved in our stay.
Dear Ms A.,
Thank you for your wonderful review and for awarding Swissôtel Sydney a perfect score of 100. We are delighted to hear that you had such an enjoyable stay and that our professional, helpful and attentive team made a positive impression.
It is especially rewarding to know that you enjoyed the beauty of your room and the high standard of our facilities. I will be sure to share your kind comments with our team, as recognition such as yours is greatly appreciated and motivates us to continue delivering exceptional service.
As a valued ALL Accor Platinum member, we sincerely thank you for your continued loyalty and for choosing to stay with us. We look forward to welcoming you back to Swissôtel Sydney for another memorable experience.
Warm regards,
Michelle Holdsworth
Front Office Manager
Swissôtel Sydney
Customer review rating 5.0/5
Michelle J.
Couples
-
Confirmed reviews ALL
Relaxing very comfortable
Hi Michelle,
Thank you for staying with us at Swissôtel Sydney and for sharing your kind feedback.
We are delighted to hear that you enjoyed your stay and our attentive services.
We are also pleased to share some exciting improvements that have taken place at the hotel. Swissôtel Sydney has now completed a comprehensive three-lift modernisation project. All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors.
We look forward to welcoming you back to Swissôtel Sydney for another comfortable and enjoyable stay.
Kind regards,
Dalal Saboune
Executive Assistant to the General Manager
Web-users rating
Other web-users rate our hotel
3,226 reviews9.6/10Location
3,634 reviews7.6/10Room
3,578 reviews7.8/10Service
40 reviews5.7/10WiFi
1,597 reviews4.5/10Amenities
1,112 reviews7.2/10Cleanliness
920 reviews7.4/10Breakfast
395 reviews7.8/10Pool
753 reviews9.8/10Location
814 reviews7.4/10Room
879 reviews7.9/10Service
5 reviews4.4/10WiFi
323 reviews4.5/10Amenities
275 reviews7.3/10Cleanliness
226 reviews7.7/10Breakfast
128 reviews7.5/10Pool
496 reviews9.5/10Location
720 reviews7.8/10Room
760 reviews8.3/10Service
8 reviews4.6/10WiFi
335 reviews4.4/10Amenities
192 reviews6.9/10Cleanliness
147 reviews7.4/10Breakfast
95 reviews7.5/10Bar
234 reviews9.6/10Location
467 reviews7.5/10Room
451 reviews7.1/10Service
6 reviews3.9/10WiFi
209 reviews3.7/10Amenities
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56 reviews4.7/10Amenities
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23 reviews5.7/10Value
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Frequently asked questions
Swissôtel Sydney is located at 68 Market Street, 2000 Sydney, in the heart of the Cbd. We are steps away from public transport and major attractions like the State Theatre, just a 2-minute walk away. Valet parking is available on site for an additional fee.
Swissôtel Sydney offers a variety of accommodations including:
Premier King and Twin Rooms with city views
Swiss Advantage Rooms on high floors
Executive Suites with separate living and dining areas
Signature Skyline Suites with study areas
At Swissôtel Sydney, we provide a range of amenities to enhance your stay:
Wi-Fi and high-speed internet for an additional fee
Valet parking for an additional fee
Breakfast at Ten Stories Restaurant for an additional fee
Rooftop outdoor heated pool and Spa & Sport
Fitness center and 8 meeting rooms
Indulge in thematic cuisine at Ten Stories Restaurant or enjoy cocktails at Arches on Market, open daily from 12:00 Pm to 11:00 Pm. Ten Stories serves dinner Wednesday through Saturday and offers daily buffet or à la carte breakfast. We also provide room service and menus catering to vegetarian and gluten-free diets.
At Swissôtel Sydney, check-in begins at 03:00 Pm and check-out is until 11:00 Am. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online.
Yes, Swissôtel Sydney regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Swissôtel Sydney using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Swissôtel Sydney features 8 meeting rooms and a business center with support staff. Our largest space can accommodate up to 400 guests and includes high-speed Wi-Fi for an additional fee.
We would be delighted to host your event or wedding at Swissôtel Sydney in our heritage-listed Blaxland Ballroom, which accommodates up to 400 guests. Our Maple Room and Ten Stories Restaurant also offer customizable spaces for intimate ceremonies or private dining receptions.
Swissôtel Sydney is a wheelchair accessible hotel featuring 12 dedicated rooms for guests with reduced mobility. Our facilities include elevators to all floors, accessible parking, and bathrooms with 32-inch wide doors to ensure a comfortable stay.
Yes, Swissôtel Sydney allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Swissôtel Sydney, you can easily explore these nearby attractions on foot:
State Theatre: 2-minute walk
Pitt Street Mall: 2-minute walk
Queen Victoria Building: 2-minute walk
Sea Life Sydney Aquarium: 15-minute walk
The award-winning Spa & Sport at Swissôtel Sydney offers four treatment rooms and uses natural products with ingredients from the Swiss Alpine region. Guests can also enjoy our newly refurbished outdoor heated pool and a 24-hour gymnasium for deep relaxation and rejuvenation.
Swissôtel Sydney features a rooftop outdoor heated pool that offers sweeping city views for our guests. The pool is open daily from 6:00 Am to 10:00 Pm. Information regarding public access is not available.
Business travelers at Swissôtel Sydney can enjoy the following amenities:
8 meeting rooms and a business center
Spacious work desks and high-speed Wi-Fi for an additional fee
Daily breakfast from 6:30 Am at Ten Stories Restaurant
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