Swissôtel Sydney

Swissôtel Sydney 5 stars

Customer review rating (ALL Rating) 4.2/5 2,093 reviews

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Hotel extras

  • Labeled ALLSAFE

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

ALLSAFE approved hotel

Hotel location

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Australia

GPS:-33.870635, 151.207363

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Ten Stories

Ten Stories offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.

Our accommodation(s)

Swissôtel Sydney offers 369 contemporary rooms and suites combining Swissness with a touch of Sydney. Whether you are travelling for business or leisure, these refreshing havens in the city's Central Business District give you comfort and peace of mind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,093 reviews

TripAdvisor Rating  4.5/5  3,396 reviews

Great stay because of the excellent staff

TripAdvisor rating 5.0/5

Andrew_Roamer TripAdvisor review

My family stayed here from 27-30 November. Others have already commented on the excellent location and the facilities - it’s smack bang in the middle of Sydney and practically anywhere you want to go is walking distance. If not, the light rail is just outside the front door. Currently the gym and pool and under renovation so you get a free pass to a nearby gym which is excellent and offers plenty of classes. I want to comment on the staff. Sylvia at the front desk designed a lovely welcome gift to celebrate our family reunion. The front desk team of Damian, Doma, Matina and Fajah at were very kind and helpful our entire stay with tips on things to see, where to eat and travel methods. And Jenny cleaned our room with care and patience every day, making sure we always had fresh towels and bottled water. From front desk managerial staff to the lady who tidied our room – every person at the hotel made us feel special. There are many 5-star hotels in Sydney with great location and spectacular views. For us, it's the people and the service that my family and I will remember. Will absolutely stay here again whenever we are in Sydney.

Be very careful

TripAdvisor rating 1.0/5

andreweL1916TJ Friends getaway - TripAdvisor review

Charged me twice for a room. Did not contact me to let me know. i found out the hard way that i had lost an entire weeks wages because of their mistake. Just keep an eye on your accounts and your cards is all I can say.

Centre of the City

TripAdvisor rating 4.0/5

TE_CC01 Couples - TripAdvisor review

You certainly cannot get any more central than the Swissotel Stamford on Market Street in Sydney’s central business district. The location is perfect with a 1 minute stroll to Pitt Street Mall, the State Theatre and endless restaurants and cafes dotted throughout the area. Circular Quay and Hyde Park are only but a short walk away. Currently the hotel is undergoing renovation, and disturbances are kept to a minimum. The team are warm, friendly, engaging and professional and are extremely customer service focused. Ten Stories restaurant and Crossroads Bar are both great as is the Executive Club Lounge. The Executive Club Lounge can get extremely busy between 5.30 - 7.30pm. The reason for my 4 star rating rather than 5 is that I had organised an Executive Suite for 3 nights. The Suite was extremely well layed out, however all Executive Suites sit directly behind the lift shaft and run the length of the 3 customer service lifts. There is a definite rumbling and noise from the lift shaft which runs all day and night. To be fair, it is quieter late at night when not in use. I would say to management, that if you ever renovate the rooms in the future consider the layout and moving your most expensive suite to an area not affected by the noise of the lift shaft. I would very much recommend the Swissotel Stamford for a stay in Sydney if you’d like to be in the centre of all the action

Very good location

Customer review rating 3.5/5

Longhaul Couples - Confirmed reviews ALL

Enjoyable stay. but noisde insulation needs improvement especially in rooms next to/near elevators

Dear Bosel, Firstly, thank you for taking your time to share your feedback for your recent stay with us at Swissôtel Sydney. At Swissôtel, we strive to make each stay as pleasant as possible for all of our guests, please allow me to extend my sincere apology about the issue you encountered during your stay. Unfortunately with all of our suites being located near to the elevator, noise from lifts are experienced, to avoid this we suggest to close bathroom doors. However I must mention if you happen to be a light sleeper, I would recommend to book another room type which is not an Executive Suite. Once again, I appreciate you sharing your feedback. Should you have any questions or concerns, please do not hesitate to contact me directly so I can personally take care of your reservation in the future. Sincerely, Saloni Prasai Guest Experience Manager

A most centrally located hotel in the heart of Sydney CBD

Customer review rating 4.5/5

Damien T. Solo - Confirmed reviews ALL

I booked a 5 nights stay at Swissotel for 24-28th November. The rooms are spacious, clean and well furnished. The location of the hotel was for me the key selling point. You could go out for shopping and sight seeing and return to the hotel in less than 15 mins to bring back your items or to have a short rest before heading out again. I was only slightly disappointed that during the period of their refurbishment, I didn’t have the use of its swimming pool or gym. Although the hotel offered access to Virgin active nearby, it just didn’t feel the same to have to head out to another place to use these facilities. The buffet breakfast was average as well. Otherwise everything about this hotel was perfect.

Dear T. H., We very much appreciate your comments regarding your stay at the Swissôtel Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sajan Singh Thakuri Assistant Manager

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Other web-users rate our hotel

  • 1,498 reviews 9.1/10 Location
  • 1,804 reviews 7.6/10 Room
  • 1,789 reviews 7/10 Service
  • 56 reviews 4.2/10 WiFi
  • 561 reviews 7.3/10 Cleanliness
  • 527 reviews 4.4/10 Amenities
  • 463 reviews 6.6/10 Breakfast
  • 307 reviews 5.3/10 Value

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