Swissôtel Sydney

Customer review rating (ALL Rating) 4.4/5 7,466 reviews

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Swissôtel Sydney - Image 1
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68 Market Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

Our accommodation(s)

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Hotel location

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Australia

GPS:-33.870635, 151.207363

Telephone
Fax +61 2 9238 8899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Ten Stories

Non contractual photo

Ten Stories offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  7,466 reviews

TripAdvisor Rating  4.5/5  3,895 reviews

Dont Expect A Good Night Sleep - The Staff Will Keep Waking You Up

TripAdvisor rating 1.0/5

rikhad Business - TripAdvisor review

Left Melbourne 4am for work. Booked Swissotel for the night. Check was suppised to be 3pm, but a number of guests were waiting 20mins or so for room to be available - not a big cincern but annoying. I crashed out at 9pm with the Do Not Disturb sign illuminated. At 10.58 a staff member Room Service was knocking in my door trying to get in. I told them I had not ordered any room service or needed anything. They still tried knovking and wanting access. The trolley looked like Mini Bar stuff, which I saw was not fully stocked. But as I was tired, annoyed at being woken up I told them a few more times to get lost (hey I was polite the first few times). When checking out Duty Manager Michelle said she would certainly find out what was going on --- no discount, no offer of free coffee. The primary purpose of a hotel is a good nights rest... Swissotel failed magnificently.

Excellent one-night stay

TripAdvisor rating 5.0/5

cazbeckett TripAdvisor review

I needed a one-night stay away from family responsibilities and this was the perfect hotel for that (and they also happened to allow suite night upgrades via Accor). The location is amazing if you're doing any kind of shopping or going to the State Theatre, though I preferred to stay in. And it's really close to Town Hall station. Having to take 2 lifts up to your room is interesting, but not really that much hassle. I will admit that I was a bit bemused to be given a suite beside/behind the lifts. The view was wonderful though and I don't recall hearing the lifts from the bedroom at all. Room service was great, the executive club lounge was definitely worth a visit, and the pool was lovely. All in all, an excellent stay.

Dear cazbeckett, Thank you for your lovely review from your recent stay at Swissotel Sydney. We are delighted your one night away was an enjoyable one and that you had an opportunity to experience our Executive Lounge and pool area. We hope you have another chance to stay again in the coming year. Warm regards, Michelle Holdsworth Front Office Manager

Quick Stay

Customer review rating 4.0/5

Tjl Business - Confirmed reviews ALL

One night stay due to transferring from another hotel, no issues.

Dear L., Thank you for taking time to share your recent experience with us. We're glad you had a good stay and we look forward to welcoming you back for many more enjoyable stays. Sincerely, Kim

Beutifull Hotel

Customer review rating 4.5/5

Pat C. Couples - Confirmed reviews ALL

From the moment the Valet takes your luggage and car to when you leave all staff are helpfull and friendly.

Dear Patrick C., Thank you so much for taking time to share your recent experience with us. We're delighted to learn you had a great stay and that our teams were able to take great care of you during your stay. We look forward to welcoming you back for many more pleasant stays. Sincerely, Kim

Great Location!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

one of the best Hotels in Sydney's CBD! very handy to everything and the staff are so obliging!

Dear Stephen P., Thank you for taking time to share your feedback with us. We're thrilled to learn you had a wonderful stay. We value your loyalty as an Accor Gold member, and we look forward to welcoming you back for another pleasant stay. Sincerely, Kim

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Other web-users rate our hotel

  • 3,091 reviews 9.6/10 Location
  • 3,562 reviews 7.8/10 Room
  • 3,769 reviews 7.7/10 Service
  • 89 reviews 4.9/10 WiFi
  • 1,103 reviews 7.5/10 Cleanliness
  • 902 reviews 6.9/10 Breakfast
  • 567 reviews 6/10 Value
  • 447 reviews 7.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.