I was in Sydney on business for 3 days. Spent 2 nights at Swiss Sydney and, as always, it's a great place to stay. Rooms are always spot on and service is nice Had the opportunity to get back into the Executive Lounge which was a great way to finish each day as well.

from the moment we arrived at the concierge desk on level 8, we were treated well by the very friendly staff who checked us in quickly, with explanation of what was available to us. On our checking out, we had several hours before our flight and needed somewhere to leave our bags. The staff were very helpful and held our bags for us in storage until it was time for us to make our way to the airport.

Booked in for one night. Had a lovely room upgrade (many thanks). We had booked into the restaurant for Sunday night for four people (spoke to a lady on the phone) only to be told there was no record of our booking and the restaurant was not open on Sundays. The lovely person at the bar organised bar meals for us and we had a great time. After a lovely breakfast, checkout, although very busy, was smooth and painless. Highly recommended place to stay.

Location particularly convenient during the rain as close to all CBD attractions and transport. Rooms and bathroom well laid out. Great overall experience.

Short getaway 3 nights. Enjoyed the stay

I have stayed at the Market Street Swissotel 4 times in the past 6 months - the first time with my friend Beth who is a regular. It really is the perfect location close to theatres, shops and Darling Harbour. The rooms are very comfortable with great beds and shower - a very important feature for me. I have found the staff very friendly and helpful on most occasions. The restaurant and bar area are very comfortable with good food. The only downside if you have a car is that the only available parking is several streets away. No problem of course if you arrive by taxi or walk/train from Central Station. Also, if driving you can stop for a brief time directly in front if the hotel and a valet will help with luggage before you park. I love the fact I can walk/run around Darling Harbour so easily and if raining it is so easy to shop without getting wet with underground passes and overpasses connecting many of the stores and shopping centres. Apart from the parking I just love this hotel!

* Terrific staff - particularly Shaun re Concierge (EXCELLENT) * Very clean * Great location

Everything from check in to check out was sensational.

The staff and facilities are amazing

Stayed for an event with other family. Wonderful attentive staff, comfortable beds. Rooms dated but and buffet breakfast was on the small side but staff wonderful. Would certainly stay again

We reach out to this guy who were assigned to engineering department(about the airconditioning). We are very pleased about how he fixed it straight away, not just that, he called us too and even left a note in the table. Very helpful of him.

No parking, no porter to help with bags. The car park is 3 blocks away, (you have to walk) and costs $60 on the "special rate". Steaks were undercooked, sent back and came back undercooked again. Ordered one children's burger and one adult burger, the only difference being a lettuce leaf and a slice of tomato. Dirty plates were left on the table so long we gave up on the idea of dessert. Our bath robes were removed from our room while were at dinner. The room had no refreshments at all, no snacks, no beer, nothing!! Still no porters to assist with bags on check-out. Just an all round poor experience.

The location of the Swissotel is wonderful. It is in the middle of the CBD and some of Sydney's finest shopping. It is easy to walk too many places. I was there on business and many of my meetings were within walking distance. The room is clean, quiet and nicely laid out. It is a comfortable room and bed The doormen at the desk on street level were helpful, remembered me and were able to help me to find local attractions and travel options. I did not use the restaurant on this stay. I did on the last and found it to be typical expensive, mediocre hotel food. It is not my first choice as a place to eat. The main thing that keeps me from giving this hotel a higher rating is the two tiered lift design. One lift from the street to the lobby. then another lift from the lobby to the room. it probably has an advantage (for did) but it takes longer to enter and leave. I will stay here again because it is convenient.

I was certainly looked after at the hotel. The beds & pillows are fabulous. Being school holidays the hotel was busy which was good to see. Dinner was the only disappointment. Not enough variety for a 5 star hotel. Look forward to also getting valet parking back.

This hotel is very well located in the centre of Sydney, Walk out the door and you are in the Westfield shopping centre in a few steps. A sort walk across or under the road and you're in the Queen Victoria building or hopping on the light rail to head down to Circular Quay. The rooms are spacious, comfortable beds and decent showers. Definitely will stay here more often.