Swissôtel Sydney

My family stayed here from 27-30 November. Others have already commented on the excellent location and the facilities - it’s smack bang in the middle of Sydney and practically anywhere you want to go is walking distance. If not, the light rail is just outside the front door. Currently the gym and pool and under renovation so you get a free pass to a nearby gym which is excellent and offers plenty of classes. I want to comment on the staff. Sylvia at the front desk designed a lovely welcome gift to celebrate our family reunion. The front desk team of Damian, Doma, Matina and Fajah at were very kind and helpful our entire stay with tips on things to see, where to eat and travel methods. And Jenny cleaned our room with care and patience every day, making sure we always had fresh towels and bottled water. From front desk managerial staff to the lady who tidied our room – every person at the hotel made us feel special. There are many 5-star hotels in Sydney with great location and spectacular views. For us, it's the people and the service that my family and I will remember. Will absolutely stay here again whenever we are in Sydney.

Charged me twice for a room. Did not contact me to let me know. i found out the hard way that i had lost an entire weeks wages because of their mistake. Just keep an eye on your accounts and your cards is all I can say.

You certainly cannot get any more central than the Swissotel Stamford on Market Street in Sydney’s central business district. The location is perfect with a 1 minute stroll to Pitt Street Mall, the State Theatre and endless restaurants and cafes dotted throughout the area. Circular Quay and Hyde Park are only but a short walk away. Currently the hotel is undergoing renovation, and disturbances are kept to a minimum. The team are warm, friendly, engaging and professional and are extremely customer service focused. Ten Stories restaurant and Crossroads Bar are both great as is the Executive Club Lounge. The Executive Club Lounge can get extremely busy between 5.30 - 7.30pm. The reason for my 4 star rating rather than 5 is that I had organised an Executive Suite for 3 nights. The Suite was extremely well layed out, however all Executive Suites sit directly behind the lift shaft and run the length of the 3 customer service lifts. There is a definite rumbling and noise from the lift shaft which runs all day and night. To be fair, it is quieter late at night when not in use. I would say to management, that if you ever renovate the rooms in the future consider the layout and moving your most expensive suite to an area not affected by the noise of the lift shaft. I would very much recommend the Swissotel Stamford for a stay in Sydney if you’d like to be in the centre of all the action

Enjoyable stay. but noisde insulation needs improvement especially in rooms next to/near elevators

I booked a 5 nights stay at Swissotel for 24-28th November. The rooms are spacious, clean and well furnished. The location of the hotel was for me the key selling point. You could go out for shopping and sight seeing and return to the hotel in less than 15 mins to bring back your items or to have a short rest before heading out again. I was only slightly disappointed that during the period of their refurbishment, I didn’t have the use of its swimming pool or gym. Although the hotel offered access to Virgin active nearby, it just didn’t feel the same to have to head out to another place to use these facilities. The buffet breakfast was average as well. Otherwise everything about this hotel was perfect.