Swissôtel Sydney

Customer review rating (ALL Rating) 4.3/5 7,100 reviews

Swissôtel Sydney - Image 1
Swissôtel Sydney - Image 2
Swissôtel Sydney - Image 3
Swissôtel Sydney - Image 4

Description

Hotel extras

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurant serving seasonal modern Australian cuisine

Our accommodation(s)

Book this hotel
Room 1

Large windows with sweeping city views, Spacious, Functional work area, Complimentary high-speed Wifi, Interactive entertainment with 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, 300-count Frette linens on your snug Sealy beds

  • Views:

    City View

Max. number of persons
4
Area
From 34 / 365 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 34 / 365 sq ft
  • Bedding 2 x Double bed(s)
  • Views: City View

City views above the 18th floor, Nespresso coffee machine, Spacious work area, Complimentary high-speed Wifi, Interactive entertainment, 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, 300-count Frette linens on your Sealy King bed.

  • Views:

    City View

Max. number of persons
2
Area
From 34 / 365 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

City views above the 18th floor, Nespresso coffee machine, Spacious work area, Complimentary high-speed Wifi, Interactive entertainment, 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, 300-count Frette linens on snug Sealy beds

  • Views:

    City View

Max. number of persons
4
Area
From 34 / 365 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Light filled views of Sydney Tower to Hyde Park from dual windows, Nespresso machine, Desk, High-speed Wifi, Interactive entertainment, 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, 300-count Frette linens on a Sealy King bed.

  • Views:

    City View or Park view

  • Most of the accommodation:

    Corner Room

Max. number of persons
2
Area
From 34 / 365 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A little more space for family or friends with City views, a sitting area and convertible sofa bed, Nespresso coffee machine, Work area, high-speed Wifi, 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, Frette linens on Sealy beds.

  • Views:

    City View

Max. number of persons
5
Area
From 36 / 387 sq ft

Bedding

Double bed(s) x2

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Private Balcony with views over Queen Victoria Building to the horizon. Nespresso coffee machine, Work area, Highspeed WiFi, Interactive entertainment w 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, Frette linens on a Sealy King bed

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 38 / 409 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge
  • Operator wake up callAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Top floors featuring Nespresso coffee machine, interactive entertainment centre with 42 inch LED TV and access to the Executive Lounge offering daily breakfast and pre-dinner drinks and canapes.

  • Views:

    City View

Max. number of persons
2
Area
From 34 / 365 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

City views above the 24th & 25th floors. Nespresso machine, Desk, High Speed Wifi, 40-inch LED TV, Pürovel bathroom products, Separate shower and bath, Frette linens on Sealy beds. Executive Club includes breakfast, pre-dinner drinks, and evening canapes

  • Views:

    City View

Max. number of persons
4
Area
From 34 / 365 sq ft

Bedding

Double bed(s) x2

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Deluxe room, City views above the 24th floor, Nespresso machine, Desk, High speed Wifi, 40-inch LED TV, Pürovel bathroom products, Rain Shower, Frette linens on a Sealy bed, Executive club includes breakfast, pre-dinner drinks and evening canapes

  • Views:

    City View

Max. number of persons
2
Area
From 34 / 365 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Private Balcony above 22nd floor, Views of Queen Victoria Building to horizon, Nespresso, High-speed Wifi, 40-inch LED TV, Pürovel products, Rain shower, Frette Linens on a Sealy bed, Executive club includes breakfast, Pre-dinner drinks and canapes

  • Views:

    City View

  • Most of the accommodation:

    Balcony or Corner Room

Max. number of persons
2
Area
From 38 / 409 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

SIGNATURE SKYLINE SUITE, LIVING ROOM, STUDY AREA, EXECUTIVE LOUNGE ACCESS, HIGH FLOOR

Top floor corner suite with city views. Spacious Living room, Dining Table, Nespresso, Wifi, Walk-in rain shower & soaking bath. Guest bathroom, LED TVs, Frette Linen on a Sealy King Bed. Executive Club access includes Breakfast, Evening drinks & Canapes

  • Views:

    City View

Max. number of persons
2
Area
From 66 / 710 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Phone with 2 handsets in room
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Australia

GPS:-33.870635, 151.207363

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 369 rooms
  • 12 rooms for people with reduced mobility
  • 10 connecting rooms
  • 369 non-smoking rooms
  • 15 floors

Languages spoken at the hotel

  • English
  • French
  • Korean
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge
  • Executive Lounge Additional charge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge

Air conditioning

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage
  • Luggage storage Additional charge

Concierge

  • Concierge

Porter

  • Porter
  • Porter Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge
  • Buffet Additional charge

Business

8 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Well-being

Outdoor Heated Pool

  • Outside

Fitness Centre

  • On site
  • On site
  • Indoor parking
  • Private
  • 10 parking spaces
  • Max Limited Height: 2 m / 6.55 ft
  • Parking pricing: 61.68 100 AUD Per day

  • Parking for a week

Security

  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

Off Site Self-parking, per visit

Additional charge

GPS:-33.870053, 151.204246

Parking information

  • On site
  • Indoor parking
  • Public
  • 200 parking spaces
  • Max Limited Height: 2.1 m / 6.9 ft
  • Parking pricing: 40.09 65 AUD Per day

  • Parking for a month
  • Parking for a week

Security

  • Controled access parking

Ten Stories

Nestled high above the bustling city streets, we welcome you to our oasis – Ten Stories. Presenting a unique food and beverage menu including a shared and à la carte offering, featuring local produce and signature Swissôtel ingredients.

Cooking style
Thematic cuisine
Chef name
Zen Park
Capacity
108
Accessibility
Accessible service
Opening hours
Monday Closed
Tuesday Closed
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Nestled high above the bustling city streets, we welcome you to our oasis – Ten Stories. Presenting a unique food and beverage menu including a shared and à la carte offering, featuring local produce and signature Swissôtel ingredients.

Arches on Market is Swissotel Sydney's luxurious new bar with pitch perfect cocktails, mouthwatering morsels, verdant greenery and a playlist that will keep you swinging into the wee hours.

Buffet and à la carte breakfast available daily from 6:30am - 10:30am in Ten Stories Restaurant.

Our newly refurbished outdoor heated pool is open daily from 6am - 10pm.

Spa & Sport at Swissotel Sydney, is an urban escape in the heart of the city centre. It takes a holistic approach to your well-being, providing a complete sensory approach towards deep relaxation and rejuvenation.

Discover the pleasure of aromatic oils and ingredients grown in the Swiss Alpine region that are used by the professional spa therapists to release tired muscles. Spa & Sport offers four treatment rooms and a range of natural spa products.

From intimate ceremonies to receptions up to 400 guests, our Baxland Ballroom an Maple Room are fully customisable for wedding receptions and ceremonies. Our Ten Stories Restaurant with semi-private access can also be hired for private dining receptions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  7,100 reviews

Customer review rating 2.0/5

Sam C. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Lee B. Families - Confirmed reviews ALL

Customer review rating 1.0/5

Zhihao D. C. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Janette G. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Geoff K. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Lee B. Families - Confirmed reviews ALL

Lovely hotel Good service Unfortunately the dinner- room service was very poor. Pizza and curry both much worse than picking something up from supermarket or food court. Curry seemed pre prepared and reheated and sauce from a can. Soggy poppadoms. Pizza- base was quite soggy and terrible. Surprising for the class of hotel.

Customer review rating 1.0/5

Zhihao D. C. Business - Confirmed reviews ALL

Arrive on the first day at night and there was not water to take a shower. When I called up reception, they kept insisting that a letter was left in the room to notify me of this. I was not told about this on check in and there was no letter. Furthermore was awaken early morning because there was a water flood outside my room where they were cleaning up the water mess.

Customer review rating 5.0/5

Janette G. Friends - Confirmed reviews ALL

Our recent stay at The Swissotel was comfortable and pleasant as always.

Customer review rating 5.0/5

Geoff K. Couples - Confirmed reviews ALL

Lovely room and staff. Complementary wine and cake made our wedding anniversary special.

Customer review rating 5.0/5

Wayne S. Couples - Confirmed reviews ALL

​Our night stay was absolutely fantastic, thanks to the exceptional service and a beautiful room. From the moment we arrived, the staff went above and beyond to make us feel welcome and well looked after. The room itself was excellent—immaculately clean, comfortable, and featured a truly spectacular view that made our morning and evening extra special. ​We had a wonderful, relaxing time and would highly recommend this place to anyone looking for a perfect getaway!

Customer review rating 4.5/5

Kerwin T. T. Solo - Confirmed reviews ALL

Great

Customer review rating 4.0/5

Helen J. Business - Confirmed reviews ALL

The location is great. The staff are really good (especially reception and cleaning teams). Hotel is a little tired and in need of a spruce up.

Customer review rating 3.5/5

Mark A. Business - Confirmed reviews ALL

cant have breakfast or drinks in the bar / restaurant area - noise and music - particularly in the morning is very annoying - staff are generally polite but dont say hello or good morning - all very much an adequate but perfuncotry level of service - have now stayed multiple times and always find the experience like this

Customer review rating 3.5/5

Eliza S. Business - Confirmed reviews ALL

I had a beautiful check-in experience. The housekeeper was amazing. Breakfast staff was less attentive. The room’s blackout curtains did not actually blackout. The sun and the PowerPoints were in weird places.

Customer review rating 4.0/5

Roberto S. Business - Confirmed reviews ALL

i had a good stay, even though I did not like so much my bathroom with black marble. I prefer the bedroom / bathroom of my colleague that I see in the first day as I could get as early check in at 12pm while i had to wait. His bathroom was slightly bigger configuration and the sink was all white, much brighter. I asked to change but the staff told that the hotel was 100% occupancy !!!

Customer review rating 3.0/5

Terence C. Solo - Confirmed reviews ALL

Didn't seem to get the upgrade my Gold status purports to provide

Dear C., Thank you for sharing your feedback. We are sorry to hear your stay experience. We apologize for the disturbance caused by external noise, We appreciate your loyalty as a Gold member, unfortunately we were not able to provide upgrade this time. Mr. C. we value your comments and hope to have the opportunity to welcome you again and provide you with the experience you deserve as a valued Gold member. Warm regards Neenu Saxena Guest Experience Manager

Customer review rating 4.5/5

Anna B. Couples - Confirmed reviews ALL

Kartik, Bailey and Rio, along with the rest of the team looked after us very well Nicely appointed rooms, lovely public areas

Dear Anna, Thank you for staying with us at Swissôtel Sydney. Your amazing feedback will be shared with the team including Kartik, Bailey and Rio from our Executive Lounge. We truly appreciate your review and your continued support. Swissôtel Sydney has now completed a comprehensive three-lift modernisation project. All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors. We look forward to welcoming you back to experience these exciting upgrades. Kind regards, Dalal Saboune Executive Assistant to the General Manager

Customer review rating 5.0/5

Sze Y. C. Families - Confirmed reviews ALL

The hotel’s location was extremely convenient, with easy access to several bus stops and train stations. It was especially convenient and efficient for participating in the marathon event. The hotel was also close to many attractions and ferry wharves. The hotel was very clean, and the staff were exceptionally friendly. The swimming pool was also beautiful. One small suggestion: it would be even more ideal if children’s bathrobes could be provided.

Dear Sze, Thank you for staying with us at Swissôtel Sydney. Your suggestion regarding the kids' bathrobe is fantastic and will be shared with the team to review such a thoughtful idea. We truly appreciate your review and your continued support. Swissôtel Sydney has now completed a comprehensive three-lift modernisation project. All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors. We look forward to welcoming you back to experience these exciting upgrades. Kind regards, Dalal Saboune Executive Assistant to the General Manager

Customer review rating 5.0/5

Christine C. Couples - Confirmed reviews ALL

We forgot our valuable items in our room but the housekeepers and staff kept them for us. Thanks to Ms Anisha for assisting us. We also requested to be moved to another quieter room and they were very happy to accommodate our request.

Dear Christine, Thank you for staying with us at Swissôtel Sydney. We are thrilled to know your items were found by our helpful staff. Your feedback will be shared with the team including Anisha. We truly appreciate your review and your continued support. Swissôtel Sydney has now completed a comprehensive three-lift modernisation project. All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors. We look forward to welcoming you back to experience these exciting upgrades. Kind regards, Dalal Saboune Executive Assistant to the General Manager

Customer review rating 5.0/5

Lissa M. Couples - Confirmed reviews ALL

Always love staying at Accor Hotels. Staff are exeptional.

Dear Lissa, Thank you for staying with us at Swissôtel Sydney. We are thrilled to hear our staff were friendly and helpful. Swissôtel Sydney has now completed a comprehensive three-lift modernisation project. All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors. We look forward to welcoming you back to experience these exciting upgrades. Kind regards, Dalal Saboune Executive Assistant to the General Manager

Customer review rating 5.0/5

Joanne B. Couples - Confirmed reviews ALL

Great location, staff were fantastic.

Hi Joanne, Thank you for staying with us at Swissôtel Sydney. We truly appreciate your review and your continued support. We are pleased to update you on some exciting improvements that have taken place at the hotel since your last visit. Swissôtel Sydney has now completed a comprehensive three-lift modernisation project. All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors. We look forward to welcoming you back to experience these exciting upgrades. Kind regards, Dalal Saboune Executive Assistant to the General Manager Swissotel Sydney

Customer review rating 4.5/5

Ferdi H. Solo - Confirmed reviews ALL

Had a very pleasant stay, the hotel location is very central, near the train station and metro station to the marathon start line. The shopping street is also on the hotel's doorstep. What is truly special is that they served breakfast early at 4 am for the runners, that's a real bonus. I feel very welcomed. The room is spacious and the bed is comfy. I want to thank Adeline at the reception she was really helpful and explained all the hotel facilities I could enjoy, she made my stay very enjoyable.

Dear Ferdi, Thank you for staying with us at Swissôtel Sydney. Your amazing feedback will be shared with the team including Adeline. We truly appreciate your review and your continued support. Swissôtel Sydney has now completed a comprehensive three-lift modernisation project. All three guest lifts are now fully operational, delivering faster, smoother and more reliable access across all 25 floors. We look forward to welcoming you back to experience these exciting upgrades. Kind regards, Dalal Saboune Executive Assistant to the General Manager

Customer review rating 5.0/5

Torey W. Families - Confirmed reviews ALL

Your hospitality, attention to detail and welcoming service is top notch. All representatives were helpful and knowledgeable. Best service this year.

Dear Mr W., Thank you for your fantastic feedback. We’re delighted to hear that our hospitality, attention to detail and welcoming service made such a strong impression, and that you considered it the best service you’ve experienced this year. It is wonderful to know that you enjoyed your overall experience, including our dining, bar and sustainable initiatives. Your kind words are a great encouragement to our entire team. We truly hope to welcome you and your family back to Swissôtel Sydney for another memorable stay. Kind Regards, Gaurav REGMI Night Manager Swissôtel Sydney Tel: +6… 68 Market Street | Sydney, NSW 2000 | Australia

Customer review rating 5.0/5

Gayle K. Friends - Confirmed reviews ALL

From check in to check out everything was wonderful. All staff were friendly and helpful. The hotel is in a central location convenient to public transport. The room was quiet- I was worried because we were right across the elevator, but I never heard one sound from the hallway. My first time in a Swissotel. I will definitely look to stay in another one. Thank you!

Dear Ms K., Thank you for your lovely feedback. We’re delighted to hear that you enjoyed your stay with us from check-in to check-out, and that our central location, quiet room and friendly team made your visit comfortable and relaxing. As a valued ALL Accor Classic member and Accor Vacation Club member, we sincerely appreciate your loyalty and are pleased that your first Swissôtel experience was such a positive one. We also greatly appreciate your kind recognition of our sustainability efforts. It is wonderful to know that these initiatives made a positive impression during your stay. We look forward to welcoming you to another Swissôtel in the future! Kind Regards, Gaurav REGMI Night Manager Swissôtel Sydney Tel: +6… 68 Market Street | Sydney, NSW 2000 | Australia

Other web-users rate our hotel

  • 3,239 reviews 9.6/10 Location
  • 3,631 reviews 7.6/10 Room
  • 3,603 reviews 7.7/10 Service
  • 44 reviews 5.8/10 WiFi
  • 1,618 reviews 4.3/10 Amenities
  • 1,144 reviews 7.3/10 Cleanliness
  • 927 reviews 7.3/10 Breakfast
  • 396 reviews 7.8/10 Pool

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Sydney Hotels