Mercure Sydney 4 stars

Customer review rating (ALL Rating) 4.4/5 8,840 reviews

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Description

Hotel extras

  • Walk to Central Station, Darling Harbour, Chinatown, ICC

  • 9 light filled event rooms.

  • Dine at Platform 818, Terrace on Two & Eve's Bar

  • Indoor pool, sauna and gym

  • 517 modern & stylish rooms and suites.

Our accommodation(s)

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Hotel location

Mercure Sydney

818-820 George Street, New South Wales
2000 SYDNEY
Australia

GPS:-33.883942, 151.20282

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Platform 818

Our award-winning restaurant and has a relaxed, rustic, yet chic environment. It's ideal for people looking for great times and new adventures. Experience a modern take on classic Australian dishes made with local ingredients & innovative dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  8,840 reviews

Customer review rating 4.5/5

Tanya S. Couples - Confirmed reviews ALL

A really comfortable stay, room and all amenities great. Lovely friendly staff on arrival and checkout. A lovely surprise having a bottle of wine and choclates due to Accor membership. The food at the restaurant was delicious and the ambiance was pleasant. Staff very friendly, happy and courteous and saw to our needs very well. Our only comment was that on checkout there was a discrepancy with our bill where we were overcharged but this was promptly dealt with by staff and it was followed up the next day with an email and telephone call with a sincere apology by Michelle.

Customer review rating 2.0/5

Ellen R. Business - Confirmed reviews ALL

The room was fine however you can really feel the cost cutting in the new strange set up of the lobby. Instead of filling the area where the check in desk used to be its just an empty void with screens that don't work. I checked in on a screen that did work and my receipt couldn't come out of the box the printer was in so I had to put my hand it and got cut on the printer.

Customer review rating 4.5/5

Kathy G. Couples - Confirmed reviews ALL

Very comfortable and great service

Dear Kathy, Thank you for your kind words regarding our location, comfortable beds, and service. We are delighted to hear that you had a positive experience during your stay with us. Your feedback is greatly appreciated. Kind regards, BEN MURPHY Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 4.0/5

Audrey G. Couples - Confirmed reviews ALL

Only a short time but it was convenient and comfortable.

Dear Audrey, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our pillows lovely and your experience convenient and comfortable. We hope to welcome you back for a longer visit in the future. Kind regards, BEN MURPHY Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Customer review rating 4.5/5

Michael F. Friends - Confirmed reviews ALL

Perfect for a quick trip to Sydney for a Show

Dear Michael, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our location suited your needs for your trip to Sydney. We look forward to welcoming you back for future visits. Kind regards, BEN MURPHY Portfolio General Manager - Schwartz CBD Mercure Sydney and Ibis Sydney World Square

Other web-users rate our hotel

  • 4,880 reviews 9.7/10 Location
  • 5,540 reviews 7.3/10 Room
  • 4,872 reviews 8.6/10 Service
  • 71 reviews 6.1/10 WiFi
  • 2,444 reviews 5.7/10 Comfort
  • 2,350 reviews 6.8/10 Cleanliness
  • 1,886 reviews 8.4/10 Breakfast
  • 1,304 reviews 4.9/10 Amenities

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