ibis Laon Hotel 3 stars

Customer review rating 4.0/5 1,602 reviews

ALLSAFE approved hotel

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Room 1

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ibis Laon
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+ 13 Services

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Free car park

  • Advantage 3

  • Advantage 4

  • Direct access from the A26 highway

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioning
  • Languages spoken at the hotel
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Other sports activities
Business services
  • Web corner
Information message

Hotel location

ibis Laon

Avenue Georges Pompidou
02000 laon
france

Tel: +33323201811

Fax: (+33)3/23201673

Check-in from 12h00

Check out up to 12h00

  • BUS 4 :  4 POMPIDOU

  • By plane

    PARIS ORLY At 130km / 80 miles

  • By plane

    ROISSY CDG At 85km / 52 miles

  • By car

    A26 SORTIE 13 At 6km / 3 miles

  • By car

    A26 SORTIE 14 At 30km / 18 miles

  • By train

    LAON At 4km / 2 miles

GPS :49.549808, 3.618964

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bedNon contractual photo

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single bedsNon contractual photo

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 1 double bed and 1 single bedNon contractual photo

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The Bar : a friendly place to get together at any time of day.

Our guest reviews for
ibis Laon

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,602 reviews

tripadvisor

TripAdvisor Rating 3.5/5

543 reviews

Good and quiet location

Customer review rating 4.0/5

David Couples - 29/10/2020 Confirmed reviews ALL

Very clean room, comfortable beds with nice linen.

Disappointed

Customer review rating 1.5/5

M. Business - 07/10/2020 Confirmed reviews ALL

Room was dirty, twin beds not double, decoration tired, told we were not able to eat in the restaurant despite it being open and not busy. We were not made to feel comfortable and the welcome on arrival was not good. No apology for the restaurant and no offer of room service instead. Very disappointed.

Poor reception

Customer review rating 1.5/5

Chris R. Couples - 08/09/2020 Confirmed reviews ALL

I Have stayed at this hotel several times previously and having arrived after a seven and a half hour drive was looking forward to a cold beer and a hot meal. On checking in I was asked if I wanted breakfast and I said I’d pre-paid and the response was “No you haven’t”. I got out my phone and pulled up my booking confirmation when the receptionist said “Yes you have”. No apology. I then asked to reserve a table for dinner and was told the restaurant was closed but there were others in the town. Not good and I really didn’t want to drive any more. “There’s a Mac Donald’s 5-10 minutes walk away”. Ye gods! So freshly showered I ordered a pint of Belgian beer and was told only the kronenberg was working however the beer was sour. Having worked in a bar I recognised this was because the pipes had not been cleaned recently. A dreadful night. The next day a different receptionist was on duty and she was very good, however this has been my worst experience of an Accor hotel and o won’t hurry back to an Ibis again.

Dear CHRISTOPHER R., Thank you for taking the time to tell us about your experience at the ibis Laon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Since the health crisis it happens that the restaurant is closed on weekends, however our receptionist should have offered you snacks and I am sincerely sorry. As for the beer machine, know that it is cleaned and controlled by an outside company very regularly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphanie LUSSIEZ, General Manager.

Near motorway. Great staff

Customer review rating 4.5/5

Jules Solo - 07/09/2020 Confirmed reviews ALL

Stop over on way to tunnel- well placed. Secure parking. Rooms clean. Good hygiene measures in place. Staff very helpful, even called restaurant to check my dog could go and booked a table for me.

Dear JULIE G., We very much appreciate your comments regarding your stay at the ibis Laon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie LUSSIEZ, General Manager.

Great hotel lovely friendly staff

Customer review rating 4.5/5

Marcus B. Families - 03/09/2020 Confirmed reviews ALL

I have been staying here for 8 years on my forward and return journeys through France. It is always easy as the staff are very helpful and friendly. Rooms always clean and it looks as though they may have had à makeover recently. Even in these difficult times we had a nice stay.

Good stay

Customer review rating 3.5/5

Clive N. Couples - 29/08/2020 Confirmed reviews ALL

Hotel was easy to find, very good check in, very helpful staff, parking was very good and plenty of it. The room was very good, clean and well appointed. However the downside was the Air conditioning, this was extremely poor, did not really work, which meant the room was too hot to sleep, opening a window was very noisy as it is close to a main road, but had no choice. When I mentioned it on check out, I just got a shrug of the shoulders, so they obviously know about it. The food in the restaurant was excellent, great care taken in these difficult Covid times. Would stay again but not in hot weather.

Stay Laon 05/08/20

TripAdvisor rating 3.0/5

alove2020 10/08/2020 TripAdvisor review

We have stayed many times in this hotel but on a very warm summers night the air conditioning did not work which gave us a poor nights sleep. complaining we told non of the rooms air condition did not work .Opening the window only let in a lot of road noise.

Overnight stop en route to Provence

Customer review rating 4.5/5

John A. B. Couples - 08/08/2020 Confirmed reviews ALL

We chose to use Ibis hotels for our journey to Provence and back. Laon was our first hotel on the journey and it did not disappoint. The evening meal was perfectly acceptable, as was the well organised breakfast in view of the Covid 19 requirements. Staff were most helpful and we liked the fast check in and out.

Good location for a stop over

TripAdvisor rating 3.0/5

IanMc1967 03/08/2020 TripAdvisor review

Used this ibis as a stop over to Provence. Very friendly, helpful staff and efficient. Free secure car parking. Not the best of rooms, air-con was not great and room a little tatty. Breakfast was just a bag of pastries, but this may be due to the post COVID rules so no buffet

Disappointing - air conditioning broken and sleep very uncomfortable

Customer review rating 2.0/5

G S. Couples - 28/07/2020 Confirmed reviews ALL

Room electronic lock faulty - took several goes and intervention of manager to open door - green light not working. Room too hot - air conditioning not working. Assume was something to go with Covid prevention but told it was broken when we checked out. Should have been told in advance or at least at check in.

Underwherlming

Customer review rating 2.5/5

Granmother Couples - 16/07/2020 Confirmed reviews ALL

Overnight stop, dinner, breakfast

Well located for food supplies

Customer review rating 4.5/5

Mark N. Families - 01/03/2020 Confirmed reviews ALL

Clean friendly and easy to reach by road. Excellent parking facilities.

Good location, comfortable room

Customer review rating 4.0/5

P C. Families - 20/02/2020 Confirmed reviews ALL

Good location, comfortable room, easy to find and helpful staff

Easy to find and ok accomodation

Customer review rating 4.0/5

Mike Families - 15/02/2020 Confirmed reviews ALL

Mostly very good for the price. Dissapointed that there's no tea making facility in the room

Extremely welcome stop

Customer review rating 5.0/5

An E. Couples - 05/02/2020 Confirmed reviews ALL

Good, clean, convenient and the food was first class. Worst bit was finding it, but Satnav was indispensable.

Convienent location

TripAdvisor rating 3.0/5

V8164WBmarting 05/02/2020 TripAdvisor review

Hotel is a little tired and could do with a refurbishment. The personnel were very helpful and the breakfast was acceptable. The bedroom was good and the bed comfortable. The bathroom was a plastic unit which worked well but requires an update.

Typical Ibis but disappointing restaurant menu

TripAdvisor rating 3.0/5

Alan C 01/02/2020 TripAdvisor review

Hotel reception was welcoming and friendly, rooms clean and appointed as expected. However one of us is Vegan and the evening menu contained nothing that he could eat - unlike the Ibis's in Troyes and Sallanches which we also stayed in on this trip. Fortunately the Salle a Manger in the nearby Carrefour was open and offered a vegetarian burger.

very friendly staff

Customer review rating 5.0/5

Ian S. Couples - 31/01/2020 Confirmed reviews ALL

Receptionist was very friendly and helpful. A good place to stay with our dog.

Convenient for the lovely city of Laon

Customer review rating 4.0/5

Robert Couples - 20/01/2020 Confirmed reviews ALL

Standard IBIS hotel, beginning to show its age a little. Comfortable bed, good sized room. Somewhat expensive given the hotel was nearly empty. Staff friendly and helpful. Free parking. Decent breakfast.

Customer review rating 4.5/5

Anonymous Couples - 08/01/2020 Confirmed reviews ALL

May I suggest that if the restaurant is going to be closed (New Year's Eve in our case) then this should be indicated on the website. We had a long drive that day and did't want to drive more in a new place looking for a restaurant. The hotel however provided an snack service, but not quite the same thing!

Our most recent 20 reviews

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