ibis Laon 3 stars

Customer review rating (ALL Rating) 4.5/5 530 reviews

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Avenue Georges Pompidou, 02000 LAON, France

Description

Hotel extras

  • Free car park

  • Traditional food at lunch & dinner 7/7. In winter, please call the hotel.

  • Direct access from the A26 highway

Our accommodation(s)

Hotel location

ibis Laon

Avenue Georges Pompidou
02000 LAON
France

GPS:49.549808, 3.618964

Telephone
Fax +33 3 23 20 16 73

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

WINCHESTER GRILL

Our restaurant has been renovated and welcomes you from 12pm to 2:30pm and from 7pm to 9:30pm from Monday to Friday. On weekends, it is advisable to call the restaurant to find out when we are open.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  530 reviews

Customer review rating 3.0/5

Richard H. Families - Confirmed reviews ALL

Coffee machine didn't work, no plates available unless you asked the staff member and the egg/bacon wasn't replaced the entire time we were there. Poor.

Hello MR H., Thank you for your feedback. We have taken note of your comments regarding the coffee machine and the restocking during breakfast. However, all the drinks that were unavailable due to the machine malfunction were served to you at the bar to compensate for this exceptional technical inconvenience. Your feedback helps us to continuously improve the quality of our service. Sincerely,

Customer review rating 3.5/5

Michael W. Couples - Confirmed reviews ALL

Staff very helpful ,small bedroom and good breakfast. You must avoid evening dinner.

Bonjour, Merci pour votre retour, Monsieur W.. Nous sommes ravis que notre personnel et le petit-déjeuner vous aient plu. Nous prenons note de votre remarque concernant le dîner. Cordialement, IBIS HOTEL LAON

Customer review rating 5.0/5

Stephen B. Business - Confirmed reviews ALL

Staff were amazing provided massive assistance with a vehicle problem. Highly recommend

Hello Mr. B., Thank you for your excellent feedback. We hope to see you again very soon (even if you have another flat tire, we'll be happy to help). 😁 Have a wonderful day! Sincerely, The IBIS Team

Customer review rating 3.0/5

Renato C. Solo - Confirmed reviews ALL

hotel: friendly reception, clean room, comfortable bed restaurant: food substandard, friendly but untrained service staff

Bonjour Monsieur C., Nous vous remercions pour votre commentaire sur la propreté et la qualité de notre hôtel. Concernant le restaurant nous vous présentons nos excuses si les plats et le service n'étaient pas à la hauteur de vos attentes. Nous vous invitons lors de votre prochain séjour à réitérer votre expérience afin de découvrir les plats préparés par notre nouveau chef, malheureusement arrivé après votre passage. Très bonne journée à vous. Cordialement, ELOISE IBIS HOTEL LAON

Customer review rating 5.0/5

Peter B. Couples - Confirmed reviews ALL

WE STAY AT THIS HOTEL 5 TIMES EVERY YEAR AND IT IS ALWAYS EXCELLENT IN ALL RESPECTS

Other web-users rate our hotel

  • 108 reviews 8.8/10 Location
  • 249 reviews 6.6/10 Room
  • 275 reviews 8.8/10 Service
  • 9 reviews 3.5/10 WiFi
  • 152 reviews 4.9/10 Food
  • 116 reviews 8.3/10 Breakfast
  • 105 reviews 9.2/10 Cleanliness

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