ibis Saint Quentin Basilique Hotel 3 stars

Customer review rating 4.3/5 1,967 reviews

ALLSAFE approved hotel

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ibis Saint Quentin Basilique
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+ 12 Services

Hotel extras

  • City center, at the foot of the Basilica

  • Reception, bar, 24-hour snacks

  • Labeled ALLSAFE by Bureau Veritas

  • Close to the train station and highway intersection

  • One hour from Paris, Lille, Amiens and Reims

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 Bar(s)
  • Room service
Business services
  • Copy/print service availablePaying
Information message

Hotel location

ibis Saint Quentin Basilique

14 place de la Basilique
02100 saint quentin
france

Tel: +33323674040

Fax: (+33)3/23678490

Check-in from 12h00

Check out up to 12h00

  • HOPITAL - GARE :  5 BASILIQUE

  • ZAC LA VALLEE - PLACE LIBERATION :  4 BASILIQUE

  • By plane

    LILLE LESQUIN At 90km / 56.25 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 120km / 75 miles

  • By car

    SAINT-QUENTIN CENTRE At 5km / 3.13 miles

  • By car

    SAINT-QUENTIN NORD At 3km / 1.88 miles

  • By train

    ST QUENTIN At 0.5km / 0.31 miles

GPS :49.847223, 3.28925

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 0 / 0 sq ft
  • Wireless internet in your room
  • Direct dial telephone

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 0 / 0 sq ft
  • Views: Historic side view *

* Subject to availability

  • Wireless internet in your room
  • Direct dial telephone

Standard Room with one double bed and one single bed

  • Max. number of persons: 3
  • Area: From 0 / 0 sq ft
  • Views: Historic side view *

* Subject to availability

  • Wireless internet in your room
  • Direct dial telephone

Standard Room with one single bedNon contractual photo

  • Max. number of persons: 1
  • Area: From 12 / 129 sq ft
  • Wireless internet in your room
  • Direct dial telephone
Rooms

Our restaurants and bars

BAR RENDEZ-VOUS

Non contractual photo

Relaxation is on the menu. A bite to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Saint Quentin Basilique

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,967 reviews

tripadvisor

TripAdvisor Rating 4.0/5

450 reviews

perfect protection against COVID-19

Customer review rating 3.5/5

Eric D. Business - 26/03/2021 Confirmed reviews ALL

good stay

Dear Mister D., It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Our challenge now is to get the highest grade from you. Next time we will show you more spacious rooms. Thank you again for sharing your experience, and we hope we'll see you soon in Saint-Quentin; Sincerely, Fabien Assistant Manager Hôtel ibis Saint Quentin Basilique

A pleasurable stay

Customer review rating 4.5/5

Ghimar M. Solo - 08/02/2021 Confirmed reviews ALL

A pleasurable stay. The hotel is well located, the view to the "basilique" was perfect. The room was nice and perfectly clean. And the service was great.

Dear Madam M., We very much appreciate your comments regarding your stay at our ibis Saint-Quentin Basilique hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and our safety measures. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabien Assistant Manager Hôtel ibis Saint Quentin Basilique

A short overnight stay

Customer review rating 5.0/5

Sheila T. Couples - 29/01/2021 Confirmed reviews ALL

Everything very smooth - absolutely fine.

Dear SHEILA T., We very much appreciate your comments regarding your stay at the ibis Saint-Quentin Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine D Directrice/ Manager Hôtel ibis Saint Quentin Basilique

Convenient location

Customer review rating 4.5/5

Webacc Solo - 24/01/2021 Confirmed reviews ALL

Friendly, helpful and obviously taking the Covid-19 virus seriously.

Dear Sir W., We very much appreciate your comments regarding your stay at the ibis Saint-Quentin Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The protection of our customers against coroanavirus is one of our priorities, we are very happy to see that you appreciate our efforts. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Séb, la réception Hôtel ibis Saint Quentin Basilique

Good Stay

Customer review rating 5.0/5

Sheila T. Solo - 04/01/2021 Confirmed reviews ALL

I arrived much later than expected - 23.30 instead of 20.00 - due to delays in Eurotunnel departure from Folkestone. The reception staff, whom I had phoned in advance to advise of my late arrival, were extremely kind, courteous and helpful.

Dear Sir T******T, We very much appreciate your comment regarding your stay at our hotel ibis Saint-Quentin Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again Sir, for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Take good care of yourself during this time of health crisis Sincerely, Séb, la Réception Hôtel ibis Saint Quentin Basilique

Careful staff and good view of the Basilica

Customer review rating 5.0/5

David B. Couples - 13/12/2020 Confirmed reviews ALL

We checked in to the Ibis in St. Quentin after parking our car at a charging point in a nearby car park. The man checking us in was very helpful, and explained that they had a variety of local dishes which we could eat in our room for dinner. These were delicious, The hotel is ideally placed for a visit to the Basilica, the town's excellent market, the Hotel de Ville (a beautiful building), and the rest of the town centre.

Super personnel

Customer review rating 4.5/5

Legc Business - 10/12/2020 Confirmed reviews ALL

Top

Very good overnight stop ...... as usual.

Customer review rating 4.5/5

David N. Couples - 28/10/2020 Confirmed reviews ALL

Well located hotel with choice of restaurants in square behind and parking nearby (pay). Excellent attention to Covid measures , particularly around breakfast arrangements. Only negative the amount of street and shop lights that leak into room 218 past ill fitting curtains. Front rooms better.

Dear Mister and Madam N**L, It is always a pleasure to welcome you and we thank you for your loyalty to our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for highlighting our efforts on safety measures. We hope your next visit will be as pleasant as the previous one. Sincerely, Fabien Assistant Manager Hôtel ibis Saint Quentin Basilique

good stay but..

Customer review rating 3.0/5

Falcon Business - 24/10/2020 Confirmed reviews ALL

staff very freindly, warm welcome - but shower broken - not working at all

Dear JUSTIN H., Thank you for taking the time to tell us about your experience at the ibis Saint-Quentin Basilique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabine D Directrice/ Manager Hôtel ibis Saint Quentin Basilique

Very obliging and helpful staff in a great location.

Customer review rating 4.0/5

Hans E. Couples - 23/10/2020 Confirmed reviews ALL

We arrived at the hotel expecting a nice soaker tub and were a little disgruntled to find only a shower. Being Canadians however we were reluctant to complain and moved into our room anyway. When we did finally mention it to the agent at the desk he was so eager and happy to move us to a room with a tub that all our rancor melted away and we were delighted with the whole rest of our stay. Thank you for a nice stay at your hotel. The view from our window of the Basilica also added a special touch.

Dear Mr & Mrs E., We very much appreciate your comments regarding your stay at the ibis Saint-Quentin Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team and particulary with Gaël who saved your bath tub:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabien Assistant Manager Hôtel ibis Saint Quentin Basilique

Well located fitted our purpose perfectly

Customer review rating 4.5/5

Thérèse Families - 10/10/2020 Confirmed reviews ALL

This is the third time we have stayed at the Ibis Saint-Quentin Basilique. We never stay long as it is generally a stop over on the long trip from the south of France back to England. The room was impeccably clean. And even though the very young reception staff had only French language we managed to communicate, me in my imperfect French. This year we had a little dog with us and it was fine. We will stay again

Dear Sir F*****N, We very much appreciate your comments regarding your stay at the ibis Saint-Quentin Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, your fidelity and we hope your next visit will be as pleasant as the previous one. See you soon :) Sincerely, Seb, la réception Hôtel ibis Saint Quentin Basilique

Near the town, in front or parking area, perfect

Customer review rating 3.5/5

B. G. Business - 21/08/2020 Confirmed reviews ALL

Was nice, the journey went smooth.

Dear Sir B******E, We very much appreciate your comments regarding your stay at the ibis Basilique of Saint-Quentin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely and best regards. See you Soon Séb, la Réception Hôtel ibis Saint Quentin Basilique

A nice stopover

Customer review rating 4.5/5

Kana Couples - 12/08/2020 Confirmed reviews ALL

I had booked into the IBIS Budget in Saint Quentin - which we have stayed at before when driving to Italy from the UK. This time we has to stay at the Baslique. I was concerned as there is no secure car park and we had expensive bicycles on the car. The staff were wonderful - they let me store the bikes in the hotel and the gentleman on duty in the morning even carried one of the bikes back up from the storeroom - very helpful. They all spoke good english and everything was done to ensure we had a safe and healthy stay in this peculiar time. Thank you.

Dear Lady K*****A, We very much appreciate your comments regarding your stay at the ibis Saint-Quentin Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regard See you soon :) Séb, la Réception Hôtel ibis Saint Quentin Basilique

Over priced and well below what I would e pact from a 3*

Customer review rating 1.0/5

Chris H. Families - 10/08/2020 Confirmed reviews ALL

We only stayed the one night at this hotel, previously we have stayed at the ibis budget hotel not far away in Saint Quentin. And regardless of the price the budget hotel was far better in our opinion. We were extremely dissatisfied with the room, it was very ‘pokey’ in size. The bathroom door opened only partially up to to the toilet. The bedroom door opened on to the mirror, so if you needed to enter the room whilst someone was checking themselves in the mirror you couldn’t. They would then have to shuffle round the bed due to the lack of space. very badly designed All round. It reminded me of a dated travel lodge hotel and not what I would have expected from the 3 star ibis hotel. If it was an F1 hotel or similar I would have understood and had the price to reflect this. it was a 1-2 star hotel at best. Although the hotel corridors were Nicely decorated, you could just squeeze 2 people past, but not shoulder to shoulder, unless young children. But in these times of COVID-19, we had to back track in to our rooms so that we didn’t bump in to people Coming the other way, because the corridors were that tight. We had a family room and our daughters bed was a little grubby, to which my 13 year old complained about. On a positive, once we got to bed, the bed itself was our comfortable. Saint Quentin has always been a good stop over location, but in the future we would give this particularly ibis hotel a miss unfortunately. Certainly not what I would expect from a 3 star hotel, and one of the accord hotels I will not be staying in again.

Dear Mr. H., Thank you for taking the time to tell us about your experience at the ibis Saint-Quentin Basilique. I regret that your stay did not meet your expectations; allow me to offer you my sincere apologies. We strive to provide a superior service experience to every customer; therefore, your feedback is very important to us. Please be assured that we are taking the appropriate steps to prevent the problem and prevent it from happening again in the future. We could show you around other rooms in our hotel, and probably meet your expectations better next time. We appreciate your sharing your concerns and hope you will give us the opportunity to serve you better in the near future. Regards, Fabien Assistant Manager Hôtel ibis Saint Quentin Basilique

Great Location

Customer review rating 2.5/5

Scott Families - 03/08/2020 Confirmed reviews ALL

Great location, but put into wrong type of room initially. Room had lovely view of cathedral but air conditioning noisy and ineffective. Opened window to try and cool down but road was noisy until early hours! Very little sleep. Room was clean and ok for nights stay if could have slept. Parking easy and free. Location fantastic for the town, market square and restaurants.

Dear Mister R., Thank you for taking the time to tell us about your experience in our hotel ibis Saint-Quentin Basilique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In ibis Saint-Quentin, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to fix the problems you met and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabien Assistant Manager Hôtel ibis Saint Quentin Basilique

Well located in the absence of other hotels

Customer review rating 3.0/5

Fadi Business - 28/07/2020 Confirmed reviews ALL

The location was good for my work, I did expect more from the hotel in terms of "Fire Alarm or Smoke Detector" in the room or even the bathroom. The hotel is located outside what seems to be a Bus Station and overlooked by travellers. The view to the Cathedral is quite nice to have We had an issue with the AC not working hence the need to open the window / door for fresh and cool air compromising on peace and quite. I specifically asked for a quite room and what I got was a room on the 1st floor above the entrance where people were standing and smocking outside even into the early hours of the morning. We had 2 options: 1. try to sleep with the noise from smokers; or 2. try to sleep whilst sweating. The floor was not not clean enough and made me think about how deep the room was cleaned given COVID19. Breakfast was reasonably good for the price. Only 2 charging points were available under the computer desk but nothing near the headboard The bathroom had no curtain for the shower and only 2 bath towels were provided and no hand towels

Dear Mr. A. Thank you for taking the time for this very full feedback after your stay at our hotel. We have taken note of your expectations with the greatest attention and we are working on the corrective measures necessary to your satisfaction. Be assured of our utmost vigilance in terms of physical or health security. Please accept our sincere apologies for any inconvenience caused by the noise, we sincerely hope to have the opportunity and pleasure to welcome you again to better serve you in the near future. Sincerely, Fabien Assistant Manager Hôtel ibis Saint Quentin Basilique

Great view from the window

Customer review rating 5.0/5

Tracy W. Couples - 25/07/2020 Confirmed reviews ALL

Lovely welcome, breakfast on time, great overnight stay

Dear Lady W****N, We very much appreciate your comments regarding your stay at the ibis Saint-Quentin Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In fact, from our windows, you can see the most beautiful monument of our city: the basilique (church) of Saint-quentin. Thank you again Lady W*****N for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regard Séb, la Réception Hôtel ibis Saint Quentin Basilique

Great service

Customer review rating 5.0/5

Karen Couples - 25/07/2020 Confirmed reviews ALL

Very well organised. Felt safe

Dear Lady B********H, We very much appreciate your comments regarding your stay at the ibis Saint-Quentin Basilique. Big thank you by France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In these difficult times, your safety is our priority. Thank you again Lady B*******H for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, See you soon. Séb, la Réception. Hôtel ibis Saint Quentin Basilique
Customer review rating 3.0/5

L.b. Business - 23/07/2020 Confirmed reviews ALL

Friendly welcome, rooms are clean but simple. Breakfast is simple but small aria for breakfast there was no place I must wait for an table. Hotel is good situated in the center is the city.

Dear LAURENS B., We thank you for taking the time to write to us following your stay at ibis Saint-Quentin Basilique and we are pleased that you appreciated the quality of welcome from our team. We are sorry, however, that the service and delivery did not meet your expectations, and we ask you to accept our sincere apologies. Our breakfast room doesn't have many tables, but in addition today with the new sanitary measures for COVID we have had to remove some in order to respect the distances. We are thinking of putting back the breakfast buffet as soon as possible. We had to remove the shower curtains still for sanitary measures related to COVID. Rest assured that we are doing our best to make your stay as pleasant as possible while respecting new health standards. Once again, we thank you for your comments and hope to regain your confidence on a future stay. Looking forward to welcoming you soon, please believe, Sir, in the expression of our best feelings. Best Regards Sabine D Directrice/ Manager Hôtel ibis Saint Quentin Basilique

Clean and Friendly

TripAdvisor rating 5.0/5

littleredhen2017 06/02/2020 TripAdvisor review

Rooms nice, clean and breakfast is lovely. The hotel is right by the Basilica, and there is free parking overnight.Its also close to the centre of St Quentin - lots of places to eat and shop within minutes. We have stayed here a few times as its only 90 minutes to the tunnel.

Many thanks for your kind feedback. It's a real pleasure to read your satisfaction and many nformations and details about our hotel. Your loyalty is a great reward for all our staff, we looking forward to welcome you soon again. Best Regards, Fabien

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