ibis Saint Quentin Basilique 3 stars

Customer review rating (ALL Rating) 4.6/5 532 reviews

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Description

Hotel extras

  • City center, at the foot of the Basilica

  • Reception, bar, 24-hour snacks

  • 76 rooms under renovation!

  • Close to the train station and highway intersection

  • One hour from Paris, Lille, Amiens and Reims

Our accommodation(s)

Hotel location

ibis Saint Quentin Basilique

14 place de la Basilique
02100 SAINT QUENTIN
France

GPS:49.847223, 3.28925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR RENDEZ-VOUS

We invite you to relax with a drink in our Bar. We offer a variety of soft drinks, beers and champagne, as well as light catering with our ibis menu and locally produced jars.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  532 reviews

TripAdvisor Rating  3.8/5  492 reviews

Customer review rating 5.0/5

Richard B. Families - Confirmed reviews ALL

Very helpful and friendly desk staff. Very good bathroom facilities with a disabled person.

Dear Guest, Thank you very much for taking the time to share such a wonderful review following your family stay with us. We are delighted to read that you appreciated our excellent central location and, especially, the helpful and friendly attitude of our front desk team. Your kind words are a great reward for them. We are also very pleased to know that the bathroom facilities met your needs and provided comfort for a guest with a disability — this is extremely important to us. Thank you as well for highlighting the ease of booking through all.com and for your perfect scores. Your satisfaction means a lot, and we truly appreciate your trust. We hope to have the pleasure of welcoming you and your family again very soon. Best regards, Vincent, Réception Hôtel Ibis Basilique

Customer review rating 2.5/5

James O. Business - Confirmed reviews ALL

Nice people, but rooms very dated, very small, and very, very cold. I have stayed before and will have to review other local options in the future.

Dear Guest, Thank you for taking the time to share such detailed feedback following your stay, and for choosing our hotel again. We are pleased to hear that you appreciated the friendliness of our team; however, we are truly sorry that the comfort of your room did not meet your expectations. We sincerely apologize for the issues you encountered regarding the room size, temperature, cleanliness of the walls, and the condition of the fixtures. This is certainly not the level of experience we aim to provide, especially to our loyal ALL Accor members. Please rest assured that your comments have been shared with our management and maintenance teams, as they highlight areas that require immediate attention. Your feedback is invaluable in helping us prioritize improvements to our accommodations. We are glad to inform you that our hotel is going under a big glow up project ! By May 2026, all of our 76 rooms will be entirely renovated to offer you a modern design and better equipment, in order to satisfy you even more. Best regards, Vincent, réception hôtel ibis Basilique.

Customer review rating 5.0/5

Robert H. Families - Confirmed reviews ALL

The hotel is located right in the Centre of historic Saint Quentin. We enjoyed a lovely evening walk with the kids around the city all lit up for Christmas. We had a slight problem with our booking but that was sorted out very professionally by the manager, who couldn’t do enough to make us comfortable. Would definitely stay here again.

Dear Guest, Thank you very much for your wonderful review and for rating your stay with us so highly. We are delighted to hear that you enjoyed our hotel’s central location in the heart of historic Saint-Quentin and that your evening walk with your family during the Christmas period was such a pleasant experience. We also truly appreciate your understanding regarding the booking issue and are pleased to know that our colleague Vincent, was able to resolve it promptly and professionally, ensuring your comfort throughout your stay. Your kind words are a great motivation for our entire team. It would be a real pleasure to welcome you and your family back again in the future. Kind regards, Your team!!

Disappointed

TripAdvisor rating 3.0/5

Dickusok TripAdvisor review

Just an overnight stop on our way home. I know Ibis is a budget chain and it shows! The room was rather dated with few amenities (not even a glass in the bathroom to use when cleaning your teeth). The A/C was very loud and the shower was verging on dangerous (very slippery and raised up about 2o cm with no handrails) . Breakfast was good quality but limited. The dole member of staff in check in was helpful though. All this is a shame as it’s in a fantastic location

Dear Dickusok, Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to read that your experience did not fully meet your expectations. While we are indeed a budget brand, we strive to ensure a comfortable and safe stay for all our guests, and we regret that some aspects of the room, including the amenities, air conditioning noise and shower design, caused inconvenience. Your comments regarding the bathroom safety and room condition have been noted and will be shared with our management team for review and improvement. We are pleased, however, that you appreciated the quality of the breakfast and the helpfulness of our team member at check-in, as well as our location, which is one of the highlights of our hotel. Thank you again for your constructive feedback. We hope you will consider giving us another opportunity to provide you with a better experience in the future. Kind regards, Vincent, Réception Hôtel Ibis Basilique

Customer review rating 4.0/5

Chen P. Friends - Confirmed reviews ALL

Good experience

Good Morning Sir P. Thank you for taking a few moments to complete our satisfaction survey following your recent stay at our Hotel Ibis Basilique of Saint-Quentin. We sincerely appreciate your positive feedback. We are delighted to hear that you enjoyed your stay and that you were pleased with the location of our establishment. We understand that parking can sometimes be a challenge, and we thank you for your understanding. Our team is always available to assist you whenever needed. It was a pleasure welcoming you, and we hope to have the opportunity to host you again very soon — perhaps in this new year 2026. Best regards, see you soon Sir P.. Séb, la Réception

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Other web-users rate our hotel

  • 218 reviews 9.2/10 Location
  • 288 reviews 6.5/10 Room
  • 338 reviews 9.6/10 Service
  • 124 reviews 8.4/10 Breakfast
  • 102 reviews 7.1/10 Cleanliness
  • 49 reviews 8.3/10 Value
  • 48 reviews 4/10 Vibe
  • 29 reviews 4.1/10 Amenities

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