ibis Saint Quentin Basilique Hotel 3 stars

We arrived at the hotel expecting a nice soaker tub and were a little disgruntled to find only a shower. Being Canadians however we were reluctant to complain and moved into our room anyway. When we did finally mention it to the agent at the desk he was so eager and happy to move us to a room with a tub that all our rancor melted away and we were delighted with the whole rest of our stay. Thank you for a nice stay at your hotel. The view from our window of the Basilica also added a special touch.

This is the third time we have stayed at the Ibis Saint-Quentin Basilique. We never stay long as it is generally a stop over on the long trip from the south of France back to England. The room was impeccably clean. And even though the very young reception staff had only French language we managed to communicate, me in my imperfect French. This year we had a little dog with us and it was fine. We will stay again

Was nice, the journey went smooth.

I had booked into the IBIS Budget in Saint Quentin - which we have stayed at before when driving to Italy from the UK. This time we has to stay at the Baslique. I was concerned as there is no secure car park and we had expensive bicycles on the car. The staff were wonderful - they let me store the bikes in the hotel and the gentleman on duty in the morning even carried one of the bikes back up from the storeroom - very helpful. They all spoke good english and everything was done to ensure we had a safe and healthy stay in this peculiar time. Thank you.

We only stayed the one night at this hotel, previously we have stayed at the ibis budget hotel not far away in Saint Quentin. And regardless of the price the budget hotel was far better in our opinion. We were extremely dissatisfied with the room, it was very ‘pokey’ in size. The bathroom door opened only partially up to to the toilet. The bedroom door opened on to the mirror, so if you needed to enter the room whilst someone was checking themselves in the mirror you couldn’t. They would then have to shuffle round the bed due to the lack of space. very badly designed All round. It reminded me of a dated travel lodge hotel and not what I would have expected from the 3 star ibis hotel. If it was an F1 hotel or similar I would have understood and had the price to reflect this. it was a 1-2 star hotel at best. Although the hotel corridors were Nicely decorated, you could just squeeze 2 people past, but not shoulder to shoulder, unless young children. But in these times of COVID-19, we had to back track in to our rooms so that we didn’t bump in to people Coming the other way, because the corridors were that tight. We had a family room and our daughters bed was a little grubby, to which my 13 year old complained about. On a positive, once we got to bed, the bed itself was our comfortable. Saint Quentin has always been a good stop over location, but in the future we would give this particularly ibis hotel a miss unfortunately. Certainly not what I would expect from a 3 star hotel, and one of the accord hotels I will not be staying in again.

Great location, but put into wrong type of room initially. Room had lovely view of cathedral but air conditioning noisy and ineffective. Opened window to try and cool down but road was noisy until early hours! Very little sleep. Room was clean and ok for nights stay if could have slept. Parking easy and free. Location fantastic for the town, market square and restaurants.

The location was good for my work, I did expect more from the hotel in terms of "Fire Alarm or Smoke Detector" in the room or even the bathroom. The hotel is located outside what seems to be a Bus Station and overlooked by travellers. The view to the Cathedral is quite nice to have We had an issue with the AC not working hence the need to open the window / door for fresh and cool air compromising on peace and quite. I specifically asked for a quite room and what I got was a room on the 1st floor above the entrance where people were standing and smocking outside even into the early hours of the morning. We had 2 options: 1. try to sleep with the noise from smokers; or 2. try to sleep whilst sweating. The floor was not not clean enough and made me think about how deep the room was cleaned given COVID19. Breakfast was reasonably good for the price. Only 2 charging points were available under the computer desk but nothing near the headboard The bathroom had no curtain for the shower and only 2 bath towels were provided and no hand towels

Lovely welcome, breakfast on time, great overnight stay

Very well organised. Felt safe

Friendly welcome, rooms are clean but simple. Breakfast is simple but small aria for breakfast there was no place I must wait for an table. Hotel is good situated in the center is the city.

This was a stop on a difficult journey back to England, when France was in the process of shutting down. But the staff were helpful and cheerful, which meant a lot.

Very pleasant. Very helpful staff. Gluten free breakfast available, excellent.

Door between rooms, I could hear everything. Rooms specially bathroom and toilet needs updating. Fire alarms were ringing in the middle of the night and nobody told it was not real afterwards.

Big noise of air conditioner. False fire alarm at midnight and not quickly solved. No water cooker in the room.

Easy to book online, friendly reception on arrival and checkout, adequate provision of food for our overnight stay.