Dear Guest, Thank you very much for taking the time to share such a wonderful review and for your perfect overall score of 100/100. We are delighted to hear that you appreciated our central location and the easy access to the hotel. It is particularly rewarding to know that you received a warm and helpful welcome from our team after such a long journey. We are also pleased that you found your accommodation comfortable and in good order, and that the bathroom facilities met your expectations. Your kind words about our entire team are greatly appreciated. We will be sure to share your feedback with all our colleagues, as it is a wonderful source of motivation for them. Thank you once again for your recommendation and for your loyalty as a member of the ALL – Accor Live Limitless programme. We hope to have the pleasure of welcoming you and your partner back for another enjoyable stay. Warm regards, Vincent, Réception Hôtel Ibis Basilique.

Dear Michael, Thank you for taking the time to share your experience following your recent stay at the Ibis Basilique de Saint-Quentin. We are delighted to hear that you appreciated our central location in Saint-Quentin, as well as the ease of parking (free at weekends), and the helpfulness and warm welcome provided by our entire small team. We are, however, sorry that your stay was affected by the high temperature in your room due to the air conditioning not functioning properly. We completely understand that this can have an impact on the comfort of a night's sleep, and we sincerely apologise for the inconvenience caused. Our hotel has recently undergone a complete renovation, and unfortunately, some of the electronic equipment may occasionally experience technical issues. Please rest assured that we have taken your comment into consideration and will pay particular attention to this technical matter. Regarding breakfast, we have also taken note of your comment concerning the choice available. We strive to maintain a varied selection that meets the expectations of our guests. Nevertheless, we hope to have the pleasure of welcoming you back during a future stay, giving us the opportunity to provide you with a fully satisfactory experience. Please accept, Michael, our most sincere regards. Kind regards, Séb, la Reception

Dear Toby, Thank you very much for taking the time to leave us such a warm and kind review following your recent stay at the Ibis Basilique de Saint-Quentin. It is a real pleasure for our entire small team to know that you have been staying with us for the past three years and that, each year, your experience continues to live up to your expectations. Your trust and loyalty are truly the greatest reward we could wish for. We were also delighted to be able to return the cool bag you had accidentally left behind during your previous stay! This perfectly reflects the care and attention we strive to give to each and every one of our guests, even after they have checked out. We are particularly pleased to read your kind comments about our team. We will be sure to share your lovely words with them, which will certainly be greatly appreciated and will encourage them to continue providing a warm and personalised welcome to all our guests. We sincerely hope to have the pleasure of welcoming you back very soon for your fourth visit to France! Once again, a very big thank you for your continued trust and loyalty. Please accept, Toby, our warmest regards. Séb, la Réception

Merci beaucoup pour votre excellente note et pour votre retour ! Nous sommes ravis que votre expérience vous ait plu. Votre satisfaction est notre plus belle récompense et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt. La réception

Dear Guest, Thank you very much for your lovely review and for sharing your experience with us. We are delighted to hear that you enjoyed our excellent location, the beautiful views of the basilica and the warm welcome from our team. We are also pleased that you appreciated our water dispensers and reusable bottles in reception. It is wonderful to know that you enjoyed discovering Saint-Quentin as well. We hope to have the pleasure of welcoming you back for another enjoyable stay! Warm regards, Vincent, Réception Hôtel Ibis Basilique

Dear Mister, Thank you very much for your kind review and for your continued loyalty. It is always a pleasure to welcome you back during your yearly visit to Saint-Quentin. We are delighted to hear that you enjoyed your stay, appreciated the cleanliness of your room, our friendly team, and our breakfast. We sincerely apologize for the inconvenience caused by the elevator being out of service. Although the issue was beyond our control, we understand how frustrating this situation can be and appreciate your understanding. Your trust and loyalty mean a great deal to us. We look forward to welcoming you back next year and making your stay just as enjoyable. Kind regards, Your Team Ibis Basilique!

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous nous excusons également pour le désagrément qu'a été l'ascenseur en panne. Nous faisons notre maximum notamment avec l'aide au baguages que nous proposions lorsque cela été nécessaire et nous été demandé. Soyez rassurer nous somme pleinement mobilisé avec les technicien afin de résoudre ces problème dans les plus bref délais. Cordialement, Mattias Réception Hôtel Ibis Basilique

Dear Madam Thank you for taking the time to give us your opinion on our welcome. It helps motivate our team. We are delighted to read that you enjoyed the welcome and sympathy of our team. Your encouragement is a real source of motivation for all our teams, who are committed to offering each client a warm and personalized experience. We hope to have the pleasure of welcoming you again very soon. Best regards, Mattias Receptionist Hotel ibis Basilica

Dear John, Thank you very much for taking the time to share your impressions following your recent stay with us at Hotel Ibis Basilica. We are truly pleased to read that you enjoyed your newly renovated room and that it met your expectations. As part of our ongoing commitment to continuously improve the quality of our facilities, we are currently undertaking a renovation program aimed at enhancing both comfort and overall guest experience. It is especially rewarding to know that these efforts are already making a positive impact. We are also grateful for your understanding during this transition period, as we strive to minimize any inconvenience while modernizing our property. Your satisfaction is our greatest motivation, and your kind feedback encourages our teams to continue delivering the highest standards of service and comfort. We sincerely hope to have the pleasure of welcoming you back in the near future, John, so you can fully experience all the improvements once the renovation is completed. Warm regards, Séb, la Réception

Dear Guest, Thank you very much for taking the time to share such a wonderful review following your family stay with us. We are delighted to read that you appreciated our excellent central location and, especially, the helpful and friendly attitude of our front desk team. Your kind words are a great reward for them. We are also very pleased to know that the bathroom facilities met your needs and provided comfort for a guest with a disability — this is extremely important to us. Thank you as well for highlighting the ease of booking through all.com and for your perfect scores. Your satisfaction means a lot, and we truly appreciate your trust. We hope to have the pleasure of welcoming you and your family again very soon. Best regards, Vincent, Réception Hôtel Ibis Basilique

Dear Guest, Thank you for taking the time to share such detailed feedback following your stay, and for choosing our hotel again. We are pleased to hear that you appreciated the friendliness of our team; however, we are truly sorry that the comfort of your room did not meet your expectations. We sincerely apologize for the issues you encountered regarding the room size, temperature, cleanliness of the walls, and the condition of the fixtures. This is certainly not the level of experience we aim to provide, especially to our loyal ALL Accor members. Please rest assured that your comments have been shared with our management and maintenance teams, as they highlight areas that require immediate attention. Your feedback is invaluable in helping us prioritize improvements to our accommodations. We are glad to inform you that our hotel is going under a big glow up project ! By May 2026, all of our 76 rooms will be entirely renovated to offer you a modern design and better equipment, in order to satisfy you even more. Best regards, Vincent, réception hôtel ibis Basilique.

Dear Guest, Thank you very much for your wonderful review and for rating your stay with us so highly. We are delighted to hear that you enjoyed our hotel’s central location in the heart of historic Saint-Quentin and that your evening walk with your family during the Christmas period was such a pleasant experience. We also truly appreciate your understanding regarding the booking issue and are pleased to know that our colleague Vincent, was able to resolve it promptly and professionally, ensuring your comfort throughout your stay. Your kind words are a great motivation for our entire team. It would be a real pleasure to welcome you and your family back again in the future. Kind regards, Your team!!

Good Morning Sir P. Thank you for taking a few moments to complete our satisfaction survey following your recent stay at our Hotel Ibis Basilique of Saint-Quentin. We sincerely appreciate your positive feedback. We are delighted to hear that you enjoyed your stay and that you were pleased with the location of our establishment. We understand that parking can sometimes be a challenge, and we thank you for your understanding. Our team is always available to assist you whenever needed. It was a pleasure welcoming you, and we hope to have the opportunity to host you again very soon — perhaps in this new year 2026. Best regards, see you soon Sir P.. Séb, la Réception

Dear Guest, We would like to thank you for taking a few minutes to leave us a comment following your recent stay at our Ibis Basilique hotel in Saint-Quentin. Thank you so much for your kind words! We’re delighted to hear that you found our hotel to be very satisfactory and that our team made such a positive impression on you. Providing a comfortable stay and friendly service is very important to us, and your feedback is truly rewarding. We look forward to welcoming you back on your next visit and hope to make your stay even more memorable. Best regards, Vincent, Réception Ibis Basilique Saint-Quentin

Dear Mister, We would like to thank you for taking a few minutes to leave us a comment following your recent stay at our Ibis Basilique hotel in Saint-Quentin. Thank you so much for your kind words! We’re delighted to hear that you found our hotel to be very satisfactory and that our team made such a positive impression on you. Providing a comfortable stay and friendly service is very important to us, and your feedback is truly rewarding. We look forward to welcoming you back on your next visit and hope to make your stay even more memorable. Best regards, Vincent, Réception Ibis Basilique Saint-Quentin

Dear Guest, We thank you for taking the time to share your experience with us following your stay at our hotel. We are pleased to hear that you appreciated the location of our hotel. We truly value your feedback and look forward to welcoming you back in the near future. Best regards and see you soon. Vincent, Réception Hôtel Ibis Basilique.

Dear Guest, We thank you for taking the time to share your experience with us following your stay at our hotel. We are pleased to hear that you appreciated the location of our hotel. We share your feelings regarding noise pollution. We truly value your feedback and look forward to welcoming you back in the near future. Best regards and see you soon. Vincent, Réception Hôtel Ibis Basilique

Dear Guest, We thank you for taking the time to share your experience with us following your stay at our hotel. We are pleased to hear that you appreciated the location of our hotel. We truly value your feedback and look forward to welcoming you back in the near future. Best regards and see you soon. Vincent, Réception Hôtel Ibis Basilique.