Sofitel Paris Arc de Triomphe

Sofitel Paris Arc de Triomphe 5 stars

Customer review rating (ALL Rating) 4.7/5 742 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • 124 contemporary rooms and suites with soft hues and clean lines

  • Les Cocottes bistro by Chef Christian Constant (currently closed).

  • In a quiet location yet still close to the Champs-Élysées.

  • Artistic touch with Andrée Putman's signature design/temporary exhibitions.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Paris Arc de Triomphe

14 rue Beaujon
75008 PARIS
France

  • AIR FRANCE BUS -ROISSY CDG:  ETOILE

  • CARS AIR FRANCE:  1 BIS OR CDG

  • PONT DE ST CLOUD:  52 BALZAC

  • PTE DE ST CLOUD:  22 BALZAC

  • CHARLES DE GAULLE ETOILE:  A CDG ETOILE

  • CHARLES DE GAULLE ETOILE-TERNE:  1-2-6 CHARLES DE GAULE ETOILE

  • By plane

    PARIS LE BOURGET At 18km / 11.18 miles

  • By plane

    PARIS ORLY At 24.5km / 15.22 miles

  • By plane

    ROISSY CDG At 30km / 18.64 miles

  • By train

    GARE DE LYON At 7km / 4.35 miles

  • By train

    GARE DU NORD At 4.4km / 2.73 miles

  • By train

    GARE MONTPARNASSE At 4.5km / 2.8 miles

  • By train

    MARNE LA VALLEE CHE At 48km / 29.83 miles

  • By train

    PARIS ST LAZARE At 2.5km / 1.55 miles

GPS:48.87499, 2.301121

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Les Cocottes Arc De Triomphe

Chef Christian Constant creates generous seasonal bistronomic cuisine in a modern and friendly atmosphere. His dishes are served in "cocottes" (traditional cast iron pots) for a unique flair.

Our accommodation(s)

With the exclusive MyBed bedding, free WIFI and a flat-screen TV, each room provides the ideal setting to promote relaxation and wellbeing. Connecting rooms are available for families.

Our guest reviews

Our guest reviews for
Sofitel Paris Arc de Triomphe

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  742 reviews

TripAdvisor Rating  4.5/5  1,440 reviews

Certificate of excellence 2022

Excellent Stauff!

Customer review rating 4.5/5

Denise C. Families - Confirmed reviews ALL

We loved the staff at the hotel. All SO friendly, helpful and accommodating. Possibly the most pleasant and helpful staff we've ever encountered at a hotel.

Dear Madam, We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. I will of course share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedric Guest Experience Manager

Excellent service

Customer review rating 5.0/5

Sarah Couples - Confirmed reviews ALL

Staff is friendly, rooms are CD lean, food is fabulous.

Dear Madam, Bonjour ! We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Cédric Haegeman Guest Experience Manager

Excellent location, small rooms but excellent dining area as well as breakfast

Customer review rating 5.0/5

Kieran G. Friends - Confirmed reviews ALL

It was lovely to arrive and be welcomed kindly. There were also macarons in the room. Close access to the Champs Elysees and yet on a quiet street was excellent. The restaurant staff was very careful with regard to our food allergies and service was above and beyond the call of duty. Thank you.

Dear Madam, We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. I will of course share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric Haegeman Guest Experience Manager

Good location and great staff.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Only one night and therefore didn't have a chance to experience all of what the hotel has to offer. Staff were brilliant and the room was great. Will definitely be back.

Dear Sir, We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric Haegeman Guest Experience Manager

Excellent hotel with personable and efficient staff and wonderful location

Customer review rating 4.5/5

Mlms Business - Confirmed reviews ALL

Another wonderful stay at Sofitel Arch de Triumph. Lovely welcoming staff and as always a nice room. Would recommend.

Dear Madam, We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric Haegeman Guest Experience Manager

Very good stay but too short

Customer review rating 4.5/5

Stuart B. Couples - Confirmed reviews ALL

It was only an overnight stay but in the short time there, my wife and I made to feel very welcome

Dear Madam, dear Sir, We thank you for sharing your experience following your stay at the Sofitel Paris Arc de Triomphe. We are delighted to read that you greatly enjoyed it and look forward to welcoming you back soon. Very best, Laurence Seguin Communication Director Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris

Its not Sofitel Vienna but is OK

Customer review rating 4.0/5

Bogdan G. Families - Confirmed reviews ALL

The price are huge for what Sofitel Paris offer, comparing with other Sofitel , eg. Sofitel Vienna that are more cheaper and higher quality of the rooms and also the service. I was force to change the room because was very small and when we finish it was some problems with the payment , Sofitel draw the money but also block 1/2 from total amount on the card for one week After several emails the problem was solved Regarding the location is OK but its not Arc De Triomphe ... Is not possible to drink a good coffee or cappuccino...not barista on the bar . Some time the valet made also the coffee :)))) THIS IS NOT PREMIUM SERIVICE FOR SOFITEL LINE !!! This is France version ... But overall its pleasant but not for this value of money …

Dear Sir, We thank you for taking the time to share your comments following your stay at the Sofitel Paris Arc de Triomphe. We regret to read that this one did not fully meet your expectations and we would like to offer our sincere apologies for the problem with the payment issue. Be assured that all your remarks were shared with the services concerned to take the necessary improvments measures. We do hope that despite the points you mentioned, we will have the opportunity to welcome you back to our property. Very best, Laurence Seguin Communication Director Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris

Great location paired with an outstanding staff.

Customer review rating 3.5/5

Ralf L. Couples - Confirmed reviews ALL

The wonderful part indeed was the entire crew which did its very best and was established most professional. Breakfast area and service leave significant space for improvement though.

Dear Sir, We thank you for taking the time to share your comments following your stay at the Sofitel Paris Arc de Triomphe. We are delighted to read that you enjoyed it but duly took note of your remark regarding your breakfast experience. Be assured that your comment will be passed onto our Food and Beverage Manager. We hope that despite this point, we will have the pleasure to welcome you back in a near future. Very best, Laurence Seguin Communication Director Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris

Great location, Great staff really friendly, clean and just a really enjoyable stay

Customer review rating 5.0/5

Anita R. Families - Confirmed reviews ALL

We had a great stay, the location, food, service, room, and staff were all outstanding. Really clean, great food and cocktails at the bar.

Dear Madam, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you spent a very enjoyable moment with us and also thank you for your remarks about the kindness and professionalism of our teams. Be sure that they will be shared with them! We look forward to welcoming you back soon. Very best, Laurence Seguin Communication Director Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris

Well located

Customer review rating 4.5/5

Okechukwu Families - Confirmed reviews ALL

Had access to everywhere I wanted to go with ease.

Dear Sir, We thank you for sharing your experience following your stay at the Sofitel Paris Arc de Triomphe. We are delighted to read that you greatly enjoyed it and look forward to welcoming you back soon. Very best, Laurence Seguin Communication Director Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris

Lovely staff

Customer review rating 5.0/5

Christobel S. Business - Confirmed reviews ALL

We stayed five days for a combination of business and pleasure. While the rooms are very small, they are attractive, clean, and well appointed. The highlight is always the staff who, to a person, are friendly, welcoming, willing to assist, and professional.

Dear Sir, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you spent a very enjoyable moment with us and also thank you for your remarks about the kindness and professionalism of our teams. Be sure that they will be shared with them! We look forward to welcoming you back soon. Very best, Laurence Seguin Communication Director Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris

Fabulous location

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Excellent location within 5 minutes walk of Arc de Triomphe and metro. Hotel was extremely accommodating for us as a family of 5, with interconnecting rooms. Delicious breakfast in the morning, with range of hot and cold foods. The staff were extremely helpful and friendly, would definitely stay again and recommend to others.

Dear Madam, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you spent a very enjoyable moment with us and also thank you for your remarks about the kindness and professionalism of our teams. Be sure that they will be shared with them! We look forward to welcoming you back soon. Very best, Laurence Seguin Communication Director Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris

Outstanding week in Paris

Customer review rating 5.0/5

C. G. Families - Confirmed reviews ALL

We find our new place to stay for our future trips in Paris, the quality of the Hotel, the location, close to the champs Elisees, but in a very quiet little street, and the fantastic service from the reception desk, the concierge, the bar and the room service, just make us so happy that we will come back soon. Thanks for your dedication for your customers.

Dear Sir, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you spent a very enjoyable moment with us and also thank you for your remarks about the kindness and professionalism of our teams. Be sure that they will be shared with them! We look forward to welcoming you back soon. Very best, Laurence Seguin Communication Director Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris

Customer review rating 4.5/5

Kirsti R. Business - Confirmed reviews ALL

Excellent location- efficient check in and out and clean and comfortable

Dear Madam, We thank you for sharing your experience following your stay at the Sofitel Paris Arc de Triomphe. We are delighted to read that you greatly enjoyed it and look forward to welcoming you back soon. Very best, Laurence Seguin Communication Director Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris

Good Stay

Customer review rating 3.5/5

Vinay P. Couples - Confirmed reviews ALL

Lack of Food Menu options and preparations in the restaurants and in room dining as well.

Dear Madam and Mister P., Thank you for taking the time to tell us about your experience at the Sofitel Paris Arc de Triomphe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. May we have more information regarding our breakfast and also regarding our check-out in order to understand your answer. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amine LEKBED Guest Relation Manager Sofitel Paris Arc de Triomphe Tel : +33 1 53 89 50 50 Mobile : +33 6 15 68 54 86 Mail : h1… 14 Rue Beaujon 75008 Paris, France www.sofitel.com

Lots of missing benefits for Platinum

Customer review rating 3.0/5

Stacey Couples - Confirmed reviews ALL

I am a platinum member and have stayed at many hotels within the group - whilst this hotel looks good and concierge are very good lots of things are lacking. No welcome gift received Turndown service came at 6.30pm whilst I was in the bath my husband asked her to come back in 10 mins she never arrived back so we didn't get that service. Breakfast was a disaster so unorganised no one explains anything half the food and drink items were empty and took forever to refill. No plates had to keep asking people for them. We went to buffet and came back and our table had been cleared - we still had plates with food and almost full coffees sitting there. My husband contacted hotel to arrange surprise for our anniversary he agreed on a rose package - at the cost of 35 euros which was shocking was small heart of petals on the bed. To top it off reception asked me to settle the bill for that service when it had all been arranged by my husband that he would come down to pay for it later so his surprise was already ruined. Outwith the hotels control we had a suite that faced a courtyard with another building - One is being renovated and hoovering and hammering started before 8am which also put a dampener on our stay. Overall the hotel looks great with some attention to detail it could be exceptional

Dear Madam, We thank you for taking the time to share your experience following your stay with us. We carefully read your comments and would like to offer our most sincere apologies for the inconveniences that you encountered. Be assured that every point was personally shared with the services concerned so as to take the necessary measures. May we precise that these points do not reflect at all the standards of quality of our property. However, we understand your disappointment but we do hope that we will have the opportunity to welcome you back so as to give you a completely different overview of the Sofitel Paris Arc de Triomphe. Awaiting this pleasure, With our best regards, Laurence Seguin Communication Director Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris

Great Service and Team Managing a beautiful Property in the Heart of Paris

TripAdvisor rating 5.0/5

soumya2018 TripAdvisor review

Extremely great time at this beautiful property. The team was always there to help. At the time of check in realised that by mistake I had booked twice for the same reservation and both were pre-paid. the lady at the desk was so kind and helpful and took it up on herself to ensure a refund for the additional reservation without citing lengthy processes and terms and conditions as has become the norm of the day. The cookies in the room during turn down service were the best we ever had. They were so kind to accept our special request of repeating same. Room Service, Bar, Concierge and the entire team came together to ensure we could have a time of our life. Thank you all for your kindness and support.

Dear guest, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you spent a very enjoyable moment with us and also thank you for your remarks about the kindness and professionalism of our teams. Be sure that they will be shared with them! We look forward to welcoming you back soon. Very best, Laurence Seguin Communication Director

Very good

TripAdvisor rating 4.0/5

fofadams TripAdvisor review

Well located in the centre of Paris . Service on top a bit of variety for the breakfast will be appreciated. I will apppreciate more diversity in the menu of the room service . Kind and efficient staff ready to help.

Dear guest, Thank you so much for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you enjoyed it but duly took note of your comments regardnig our breakfast and room service menu. Be assured that these ones will be shared with our Food and Beverage Manager. We do hope that despite these points we will have the pleasure to welcome you back to our property. Best regards, Laurence Seguin Communication Director

Good Sofitel Experience

TripAdvisor rating 4.0/5

lfrluis TripAdvisor review

The hotel is in a good region but not close to the public transportation. Not a big hotel but my room and the bathroom with a shower had a good size (not commom at all for Paris). Nice and kind staff.

Dear guest, Thank you so much for your positive rating. We are very happy to read that you enjoyed your stay with us and hope to have the opportunity to welcome you back soon to win our fifth star! Best regards, Laurence Seguin Communication Director

Just not

TripAdvisor rating 3.0/5

jennyverheesen55 TripAdvisor review

When we arrived there was a problem with the toilet, it was fixed but there was a constant smell witch we mentioned but no solution. There were 2 soap dispenser in the bathroom but they were both empty. We hung a note on both but housekeeping did not even bother to take the notes away. The Kleenex box was empty but no refill what so ever. The breakfast is a disaster there were two little baguettes to feed a full breakfast room of people. The bacon and mushrooms trays were more empty than filled. The information on hotel tv was outdated and wrong.

Dear guest, We thank you for taking the time to share your remarks following your stay at the Sofitel Paris Arc de Triomphe.. We carefully read your comments and would like to offer our sincere apoligies for the inconveniences you encountered. Be assured that they do not reflect at all the standards of comfort and the quality level of our property. Of course, your remarks will be passed onto the different services concerned so that such problems cannot re-occur. We understand your disappointment. However, we do hope to have the opportunity to welcome you back in the future so as to give you a completely different overview of our hotel. Best regards, Laurence Seguin Communication Director

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