Sofitel Paris Arc de Triomphe 5 stars

Customer review rating (ALL Rating) 4.7/5 1,017 reviews

Best price
guarantee
Sofitel Paris Arc de Triomphe - Image 1
Sofitel Paris Arc de Triomphe - Image 2
Sofitel Paris Arc de Triomphe - Image 3
Sofitel Paris Arc de Triomphe - Image 4
14 rue Beaujon, 75008 PARIS, France

Description

Hotel extras

  • A stone's throw from the Champs-Elysées, cultural and fashion hotspots.

  • Timeless elegance featuring world-leading French names.

  • 124 brightly lit rooms and suites with soft hues and clean lines.

  • Bistronomic restaurant Envies, the spirit of Parisian brasseries

  • 5 private rooms with tailored to meet every meeting and reception requirement.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

LUXURY ROOM - Queen Size or European King SizeBed

Photo out of - LUXURY ROOM - Queen Size or European King SizeBed

248-280 sq. ft. (23-26 m2). Exclusive Sofitel MY BED, Balmain toiletries, LED flat-screen TV, Chromecast, free wifi. Nespresso machine, tea selection and mineral water on arrival. Bathtub or walk-in shower.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 23 m² / 247 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Web TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 23 m² / 247 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: City View or Courtyard View
  • Accessible room
See availabilities

248-280 sq.ft. Exclusive bedding from Sofitel MY BED, Balmain toiletries, LED flat-screen TV, Chromecast, free WIFI, Nespresso machine, selection of teas and mineral waters in the lobby. Bathtub or walk-in shower.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Web TVAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Suite

PREMIUM JUNIOR SUITE - European or American king-size

Photo out of - PREMIUM JUNIOR SUITE - European or American king-size

377-409 sq.ft. Suite with exclusive bedding from Sofitel MYBED, Balmain toiletries, flat-screen TV, Chromecast, free WIFI. Nespresso machine, teas. Bathtub and walk-in shower.

  • Views:

    City View or Courtyard View

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Web TVAdditional charge
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Suite

PRESTIGE SUITE - American king-size bed and double sofa-bed

Photo out of - PRESTIGE SUITE - American king-size bed and double sofa-bed

538-570 sq.ft. Prestige Suite with exclusive bedding from Sofitel MYBED, Balmain toiletries, flat-screen TV, Chromecast, free WIFI. Nespresso machine, selection of teas and mineral waters in the lobby. Bathtub and walk-in shower.

  • Views:

    City View

Max. number of persons
4
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Web TVAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Suite

LUXURY FAMILY ROOM, 2 CONNECTING ROOMS

Photo out of - LUXURY FAMILY ROOM, 2 CONNECTING ROOMS

2 connecting Luxury Rooms, 248-280 sq. ft. (23-26 m²) each, Sofitel MyBed, Balmain toiletries, walk-in shower, flat-screen TV LED, Chromecast, free wifi, Nespresso machine, teas and mineral waters at reception, 2 single size beds available on request.

  • Views:

    City View or Courtyard View

Max. number of persons
4
Area
From 46 m² / 495 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Web TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Apartment

DUPLEX APARTMENT- American King Size Bed and Double Sofa Bed

Photo out of - DUPLEX APARTMENT- American King Size Bed and Double Sofa Bed

775 sq.ft. Duplex Suite with exclusive Sofitel MY BED bedding, Balmain products, hammam, flat-screen LED TV, Chromecast, free WIFI. Nespresso machine. Bathtub and walk-in shower. View of the Eiffel Tower.

  • Views:

    City View

Max. number of persons
4
Area
From 73 m² / 785 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Web TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Sofitel Paris Arc de Triomphe

14 rue Beaujon
75008 PARIS
France

GPS:48.87499, 2.301121

Telephone
Fax +33 1 53 89 50 51
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 124 rooms
  • 4 rooms for people with reduced mobility
  • 35 connecting rooms
  • 124 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line
  • High Speed internet Additional charge

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

5 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available

Well-being

So Fit

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • Nearby
  • Near the property
  • Indoor parking
  • Public
  • 210 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 1.9 ft

  • Parking pricing: 62.00 € 62 EUR Per day

Security

  • Parking with security service
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
Book

Sorsi Bar

Photo out of - Sorsi Bar

In a bright setting, enjoy bar favourites such as deviled eggs, Caesar salad with Gâtinais chicken or fish and chips.

Cooking style
French
Chef name
Thomas Bruno
Capacity
35
Accessibility
Accessible service
75008 Paris, France
Telephone +33 1 53 89 50 54
Find out more and book
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

In a bright setting, enjoy bar favourites such as deviled eggs, Caesar salad with Gâtinais chicken or fish and chips.

Book

Set in a sunlit space with an aquarelle ceiling and orange and blue tones, Bar Sorsi blends elegance with a warm, convivial atmosphere. The menu showcases classic and signature cocktails, champagnes and French wines.

So FIT is open to guests 24 hours a day, and is fitted with the latest equipment. Overlooking the inner courtyard of the hotel, it benefits from plenty of natural light.

Elevate your private event at Envies, our bright, amber-accented restaurant that is ideal for weddings or any special celebration.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,017 reviews

Customer review rating 5.0/5

Joanne M. Couples - Confirmed reviews ALL

Dear Mrs. M., Thank you for your kind feedback regarding your recent stay at Sofitel Paris Arc de Triomphe. We are delighted to hear that you felt welcomed and comfortable, and that our team members provided you with excellent service. Your comments regarding the late room readiness and the assistance from our concierge are greatly appreciated. We look forward to welcome you back at the Sofitel Paris Arc de Triomphe. Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 1.0/5

Mike S. Business - Confirmed reviews ALL

Dear Mr. S., Thank you for taking the time to share your feedback regarding your recent stay among us and we are deeply sorry to read about your dissatisfaction. We apologize for the stress and inconvenience caused by finding your booking cancelled upon arrival. We completely understand how deeply frustrating and disruptive this must have been for you, especially happening twice in such a short period. As a team, we always strive to offer attentive and excellent service, so please know that your feedback is being taken very seriously by our team. Best regards Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Ashley R. Couples - Confirmed reviews ALL

Dear Mrs R., Thank you for your kind words regarding your recent stay at Sofitel Paris Arc de Triomphe. We are delighted to hear that you enjoyed your comfortable room and received excellent service from our staff. Your appreciation will be shared with the team, especially the bar staff and the check-in gentlemen. We hope to welcome you back in the future. Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 3.5/5

Haywod B. Families - Confirmed reviews ALL

Dear Mr. B., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our prime location, comfortable accommodations, and the efficiency of our valet service. Your compliments about our daily room service are greatly appreciated as well. We regret that your experience with room service did not fully meet your expectations. While we strive to offer a diverse menu, we acknowledge that during the night the selections may be limited. Your comments regarding the breakfast items have been noted, and we appreciate your insights as they help us improve our offerings. Additionally, we understand that pricing in the minibar may have been a concern. We are grateful that you would consider staying with us again and look forward to welcoming you back soon at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Monique W. Couples - Confirmed reviews ALL

Dear Mrs. W., Thank you for taking the time to share your wonderful experience at Sofitel Paris Arc de Triomphe. We are delighted to hear that you and your husband enjoyed your first visit to Paris and that our team, particularly Alain, contributed positively to your stay. We appreciate your kind words about our location and the convenience it offers. It is our mission to provide a seamless experience for our guests, and we are pleased to learn that you enjoyed the terrace window during your room service breakfast. Regarding the items you left behind, we are glad to have been able to assist you in retrieving your shoes. Our team takes pride in ensuring that our guests' belongings are handled with care after their departure. Thank you once again for your feedback. We look forward to welcoming you back on your next visit to Paris. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Dear Mrs. M., Thank you for your kind feedback regarding your recent stay at Sofitel Paris Arc de Triomphe. We are delighted to hear that you felt welcomed and comfortable, and that our team members provided you with excellent service. Your comments regarding the late room readiness and the assistance from our concierge are greatly appreciated. We look forward to welcome you back at the Sofitel Paris Arc de Triomphe. Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 1.0/5

Mike S. Business - Confirmed reviews ALL

I had a reservation from 13 to 15 September. I emailed the hotel to say I would arrive early on 14 from Africa. Despite this, when i got to the hotel my reservation has been cancelled. This is the 2nd time in 2 weeks this happened. To make matters worse, I still paid for 2 nights on both occasions, but in my account, the 1st night was classed as “no show” hence no points added. Can you please correct this.

Dear Mr. S., Thank you for taking the time to share your feedback regarding your recent stay among us and we are deeply sorry to read about your dissatisfaction. We apologize for the stress and inconvenience caused by finding your booking cancelled upon arrival. We completely understand how deeply frustrating and disruptive this must have been for you, especially happening twice in such a short period. As a team, we always strive to offer attentive and excellent service, so please know that your feedback is being taken very seriously by our team. Best regards Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Ashley R. Couples - Confirmed reviews ALL

Thoroughly enjoyed our first time in Paris due to this great accomodation. The staff were all very lovely. A big shoutout to the bar staff who were all absolutely lovely. The gentlemen who checked us in was also great

Dear Mrs R., Thank you for your kind words regarding your recent stay at Sofitel Paris Arc de Triomphe. We are delighted to hear that you enjoyed your comfortable room and received excellent service from our staff. Your appreciation will be shared with the team, especially the bar staff and the check-in gentlemen. We hope to welcome you back in the future. Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 3.5/5

Haywod B. Families - Confirmed reviews ALL

Located in walking distance to Avenue des Champs-Élysées. The room was nice and the bed was comfortable. We called for room service one night and the only available menu items were pizza and green salad. We had room service for breakfast and that was decent (the omelette was a little runny and the pancakes were not fluffy). The minibar items were extremely overpriced. The daily room service was excellent I must say. The valet service was good. They were prompt with delivery of our luggage to/from the room as well as to the car upon checkout. I would stay there again as the pros outweighed the cons.

Dear Mr. B., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our prime location, comfortable accommodations, and the efficiency of our valet service. Your compliments about our daily room service are greatly appreciated as well. We regret that your experience with room service did not fully meet your expectations. While we strive to offer a diverse menu, we acknowledge that during the night the selections may be limited. Your comments regarding the breakfast items have been noted, and we appreciate your insights as they help us improve our offerings. Additionally, we understand that pricing in the minibar may have been a concern. We are grateful that you would consider staying with us again and look forward to welcoming you back soon at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Monique W. Couples - Confirmed reviews ALL

My husband and I stayed here for our first visit to Paris and we had an amazing experience. All of the Staff were welcoming, helpful, and overall great! In particular, Alain made our stay even more amazing. He made great recommendations and made sure any arrangements we needed were done without any issues. Everything was so seamless and it made our trip that much more enjoyable. The rooms were great and our bed was soooo comfortable. We slept great. We also really enjoyed being able to the terrace window while we ate delicious room service breakfast and get some fresh air. The location is great. Very close to the Champs-Elysee, Arc de Triomphe, and a train station to take you anywhere else you need to do. Just amazing service and stay from start to finish! Also, when we left to come home, I accidentally left behind 2 pairs of shoes. Even though, my husband I had already checked out, the hotel was super responsive in communicating and letting me know that they found my shoes and could arrange shipment to my home address.

Dear Mrs. W., Thank you for taking the time to share your wonderful experience at Sofitel Paris Arc de Triomphe. We are delighted to hear that you and your husband enjoyed your first visit to Paris and that our team, particularly Alain, contributed positively to your stay. We appreciate your kind words about our location and the convenience it offers. It is our mission to provide a seamless experience for our guests, and we are pleased to learn that you enjoyed the terrace window during your room service breakfast. Regarding the items you left behind, we are glad to have been able to assist you in retrieving your shoes. Our team takes pride in ensuring that our guests' belongings are handled with care after their departure. Thank you once again for your feedback. We look forward to welcoming you back on your next visit to Paris. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Lisa M. Friends - Confirmed reviews ALL

Very convenient location, kind staff

Dear Mrs. M., Thank you for your positive feedback regarding our convenient location and the kindness of our staff. It is a pleasure to know that your experience at Sofitel Paris Arc de Triomphe met your expectations. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 1.5/5

Maughan T. Business - Confirmed reviews ALL

the smell of cigarette smoke was constant and a disgusting experience

Customer review rating 5.0/5

Davy A. C. Business - Confirmed reviews ALL

I love this hotel, beds are so comfortable, always sleep well, food is great, staff are impeccable

Dear Mrs. A. C., Thank you for your kind words regarding your recent stay among us. We are delighted to hear that you found our location convenient, enjoyed the comfort of our beds, and appreciated the quality of our food and staff. Your feedback is invaluable to us, and we hope to welcome you back very soon at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Mary G. Families - Confirmed reviews ALL

We had booked 2 connecting rooms which were lovely and made our family trip easy and comfortable.

Dear Mrs. G., Thank you for your kind words regarding your recent stay among us. We are delighted to hear that our location, service, and connecting rooms contributed to a comfortable family experience. Your feedback is invaluable to us and we hope to welcome you back very soon at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Galina E. Couples - Confirmed reviews ALL

The location of the Sofitel could not be better, whether you like to travel around Paris via foot, metro, or taxi. The staff is top-notch and welcoming, and after a long day out in the city the hotel feels like a wonderful little bubble to return to.

Dear Mrs. E., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our prime location and found our staff to be welcoming and attentive. It is our goal to provide a comforting retreat for our guests after a busy day exploring Paris. We look forward to welcoming you back very soon for another memorable stay at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Karen M. Couples - Confirmed reviews ALL

The service was Amazing from the minute you step out of the car into the hotel your greeted with smiles and professionalism such a warm welcome♥️

Dear Mrs. M., Thank you for your kind words regarding your recent stay among us. We are delighted to hear that you experienced a warm welcome and professional service upon your arrival. Your feedback is greatly appreciated and motivates our team to continue providing exceptional hospitality. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Alwaleed A. Friends - Confirmed reviews ALL

Amazing will come again

Dear Mr. A., Thank you for your kind words regarding our location and staff. We are delighted to hear that you had a positive experience and look forward to welcoming you back in the future. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Robert T. G. Couples - Confirmed reviews ALL

We had the room at the street corner, over the lobby. The room was unbelievably quiet! No road noise at all! The room was large and laid out perfectly so both of us could get ready at the same time. Breakfast was very good with an excellent variety. The staff is extremely nice and helpful!

Dear Mr. G., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our prime location, spacious accommodations, and the quality of our breakfast offerings. Our team takes great pride in providing exceptional service, and your appreciation will be shared with them. It is gratifying to know that your experience met your expectations. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Niloufar K. Families - Confirmed reviews ALL

Perfect location. First class service by the staff

Dear Mrs. K., Thank you for your kind words regarding our staff and the location of Sofitel Paris Arc de Triomphe. We are delighted to hear that you experienced five stars service during your stay. Your feedback is our best rewards. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Markus K. Families - Confirmed reviews ALL

great service, friendly staff + that's very helpful. amazing breakfast too and rooms are very nice

Dear Mr. K., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our friendly service, delightful breakfast, and comfortable accommodations. It is our aim to provide a memorable experience for all our guests. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Brandon C. Couples - Confirmed reviews ALL

The hotel was in a perfect spot, the staff was excellent, the rooms were very comfortable.. it was a great place to be

Dear Mr. c., Thank you for your kind words regarding our staff, rooms, and location. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is greatly appreciated and motivates us to continue providing outstanding service. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 1.5/5

Aissatou D. Families - Confirmed reviews ALL

I stayed at Sofitel Paris Arc de Triomphe for ten nights, from August 2 to August 12, at a total cost exceeding €7,000. Unfortunately, my experience did not reflect the standards one would reasonably expect from a five-star hotel. In France, a five-star classification is associated with exceptional levels of comfort, high-quality facilities, personalized service, outstanding attention to detail, and a seamless guest experience. Regrettably, the reality was far removed from these expectations. While I found the staff to be courteous, welcoming, and genuinely eager to help, their professionalism alone could not compensate for the numerous shortcomings encountered throughout my stay. The room was considerably smaller than portrayed in the hotel's promotional photographs and offered insufficient storage space, making a ten-night stay particularly inconvenient. The dining experience was equally disappointing. The restaurant lacked atmosphere and closed at 10:00 p.m., which seems unusually early for a luxury hotel in one of the world's leading tourist destinations. Room service was limited, particularly for guests arriving late at night, and the porter service fell well below the standards expected of an establishment positioning itself within the luxury segment. Several technical issues further affected the quality of the stay. The room telephone was outdated and malfunctioning, functioning only on speaker mode. The air-conditioning system was unreliable during a period of exceptionally high temperatures. In addition, the bottle of champagne provided in the minibar was corked and undrinkable. Individually, these issues might have been considered minor inconveniences; collectively, they reflected a concerning lack of attention to quality control. The most serious incident, however, was the theft of USD 500 from my room. Such an occurrence is unacceptable in any hotel and particularly troubling in a property that promotes itself as a luxury destination. This incident significantly undermined my confidence in the security standards of the hotel. To conclude an already disappointing stay, they failed to arrange the taxi reservation that had been requested for our departure the day before. At 6:00 a.m. on a Sunday morning, we discovered that no transportation had been booked. Fortunately, the reception team responded promptly and professionally, managing to secure a van at very short notice. Although the hotel benefits from an excellent location near the Champs-Élysées and employs courteous staff, these strengths do not justify the rates charged. For more than €700 per night, guests are entitled to expect a consistently high standard of service and comfort. In my experience, the Sofitel Paris Arc de Triomphe failed to deliver on the promises associated with its five-star status. Overall, the value for money was extremely poor, and I would not recommend this property to travelers seeking a genuine luxury hotel experience in Paris. ⭐☆☆☆☆

Customer review rating 4.5/5

Faria U. Families - Confirmed reviews ALL

Good location , friendly staff specially EVAN was extremely helpful with recommendations

Dear Mrs. U., Thank you for your kind words regarding your recent stay at Sofitel Paris Arc de Triomphe. We are delighted to hear that you found our location convenient and enjoyed the comfort of your accommodation. Your appreciation for Evan's assistance will be shared with him. Hoping to welcome you back very soon among us, Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 4.5/5

Bora U. Families - Confirmed reviews ALL

It's a very decent 5 star hotel!

Dear Mrs. U., Thank you for your kind words regarding our location and the overall quality of our service. We are delighted to hear that you had a positive experience and hope to welcome you back soon at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Sharare T. Families - Confirmed reviews ALL

Very clean and nice (with great AC) and great staff/service in a fantastic location that is walking distance to train, shops and restaurants.

Dear Mrs. T., Thank you for your kind words regarding our location, cleanliness, and service. We are delighted to hear you enjoyed your stay and found our staff to be accommodating. Your feedback is greatly appreciated and we all hope to welcome you back soon at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Other web-users rate our hotel

  • 354 reviews 9.7/10 Location
  • 439 reviews 8.3/10 Room
  • 842 reviews 9.4/10 Service
  • 212 reviews 8/10 Comfort
  • 149 reviews 7.8/10 Breakfast
  • 146 reviews 8.3/10 Cleanliness
  • 46 reviews 5.1/10 Value

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Paris Hotels