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Sofitel Paris Arc de Triomphe Hotel 5 stars

Customer review rating 4.6/5 5,730 reviews

ALLSAFE approved hotel

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Sofitel Paris Arc de Triomphe
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+ 25 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • 124 contemporary rooms and suites with soft hues and clean lines

  • Les Cocottes bistro by Chef Christian Constant (currently closed).

  • In a quiet location yet still close to the Champs-Élysées.

  • Artistic touch with Andrée Putman's signature design/temporary exhibitions.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Paris Arc de Triomphe

14 rue Beaujon
75008 paris
france

Tel: +33153895050

Fax: (+33)1/53895051

Check-in from 14h00

Check out up to 12h00

  • AIR FRANCE BUS -ROISSY CDG :  ETOILE

  • CARS AIR FRANCE :  1 BIS OR CDG

  • PONT DE ST CLOUD :  52 BALZAC

  • PTE DE ST CLOUD :  22 BALZAC

  • CHARLES DE GAULLE ETOILE :  A CDG ETOILE

  • CHARLES DE GAULLE ETOILE-TERNE :  1-2-6 CHARLES DE GAULE ETOILE

  • By plane

    PARIS LE BOURGET At 18km / 11.18 miles

  • By plane

    PARIS ORLY At 24.5km / 15.22 miles

  • By plane

    ROISSY CDG At 30km / 18.64 miles

  • By train

    GARE DE LYON At 7km / 4.35 miles

  • By train

    GARE DU NORD At 4.4km / 2.73 miles

  • By train

    GARE MONTPARNASSE At 4.5km / 2.8 miles

  • By train

    MARNE LA VALLEE CHE At 48km / 29.83 miles

  • By train

    PARIS ST LAZARE At 2.5km / 1.55 miles

GPS :48.87499, 2.301121

Hotel services

Les Cocottes Arc De Triomphe

Chef Christian Constant creates generous seasonal bistronomic cuisine in a modern and friendly atmosphere. His dishes are served in "cocottes" (traditional cast iron pots) for a unique flair.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Room service Additional charge
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 5 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 124 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 35 connecting rooms
    • 124 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • Arabic
    • German
    • French
    • Italian
    • English
    • Spanish
    • Portuguese
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Parking Etoile Saint Honoré Additional charge
    • Near the property
    • 210 parking spaces
    • Public
    • Parking opened 24/7
    • Parking with security service
Well-being
  • So Fit
    • On site
Boutiques/shopping
  • Beauty salon
Family
  • Equipements for children
    • Bottle Warmer
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

With the exclusive MyBed bedding, free WIFI and a flat-screen TV, each room provides the ideal setting to promote relaxation and wellbeing. Connecting rooms are available for families.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 72

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Sofitel Paris Arc de Triomphe

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,730 reviews

TripAdvisor Rating 4.5/5

1,396 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located, helpful staff,

Customer review rating 3.5/5

Anonymous Business - 10/10/2021 Confirmed reviews ALL

Good overall, but -very small room -breakfast room disappointing (equivalent to a Novotel) -empty minibar in the room

Dear Sir, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We carefully read your comments and would like to precise that we have just reviewed our breakfast offer with numerous new products. As far as the minibar, be assured that your remark has been shared with our Management to consider the necessary post-Covid adjustments. We do hope that despite the points you raised, we will have the pleasure to welcome you back so that your experience be fully positive. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Well located

Customer review rating 5.0/5

Alessandra Business - 08/10/2021 Confirmed reviews ALL

no issues, so all good.

Dear Sir, We thank you for sharing your experience following your stay at the Sofitel Paris Arc de Triomphe. We are delighted to read that you greatly enjoyed your stay with us and look forward to welcoming you back soon. Very best, Amélie MAGNOL Guest Experience Manager Sofitel Paris Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Just not

TripAdvisor rating 3.0/5

jennyverheesen55 28/09/2021 TripAdvisor review

When we arrived there was a problem with the toilet, it was fixed but there was a constant smell witch we mentioned but no solution. There were 2 soap dispenser in the bathroom but they were both empty. We hung a note on both but housekeeping did not even bother to take the notes away. The Kleenex box was empty but no refill what so ever. The breakfast is a disaster there were two little baguettes to feed a full breakfast room of people. The bacon and mushrooms trays were more empty than filled. The information on hotel tv was outdated and wrong.

Dear guest, We thank you for taking the time to share your remarks following your stay at the Sofitel Paris Arc de Triomphe.. We carefully read your comments and would like to offer our sincere apoligies for the inconveniences you encountered. Be assured that they do not reflect at all the standards of comfort and the quality level of our property. Of course, your remarks will be passed onto the different services concerned so that such problems cannot re-occur. We understand your disappointment. However, we do hope to have the opportunity to welcome you back in the future so as to give you a completely different overview of our hotel. Best regards, Laurence Seguin Communication Director

Well located

Customer review rating 4.0/5

Jose L. V. Families - 21/09/2021 Confirmed reviews ALL

Nice hotel ,

Dear Mr and Mrs V., We thank you for sharing your experience following your stay at the Sofitel Paris Arc de Triomphe. We are delighted to read that you greatly enjoyed your stay with us and look forward to welcoming you back soon. Very best, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Great stay

Customer review rating 5.0/5

Debbie Business - 21/09/2021 Confirmed reviews ALL

Amazing staff who were very welcoming and professional.

Dear Mrs K., We thank you for sharing your experience following your stay at the Sofitel Paris Arc de Triomphe. We are delighted to read that you greatly enjoyed your stay with us and look forward to welcoming you back soon. Very best, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Returning guest disappointed

Customer review rating 2.0/5

Ivana Couples - 19/09/2021 Confirmed reviews ALL

I stayed last year in the hotel and loved it. I was unpleasantly surprised with this year’s stay. The room services was unsatisfactory and every evening I had to call the reception as something was missing - towels, body cream etc. The coffee was not refilled and it felt like the room services was instructed to put as little as possible. I was given an upgrade to luxury room when I booked through a super friendly head of reception, Celement. Thank you Clement. I am not sure I got a luxury room actually. Breakfast was totally disorganized and not up to standards for 5 star hotel. You were not told what there is on offer at the beginning but we discovered as we saw guests ordering omelette or other fruits that were not on offer in the buffet. The organization of service was not great with waiting time for coffee and eggs very long. The buffet was very small and equaled a buffet of a 3 star hotel. I came for a special weekend and chose the hotel to celebrate my partners birthday and our anniversary and I am sorry that we did not get the treatment that I was used to in the past in this hotel.

Dear Madam, Thank you for taking the time to tell us about your experience at the Sofitel Paris Arc de Triomphe. We are very sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. Please rest assured that we have already took the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Simply magnificent

Customer review rating 5.0/5

Fawaz A. A. Families - 15/09/2021 Confirmed reviews ALL

Always perfect in all aspects. So nice and professional staff, so clean and comfortable hotel.

Dear Guest, THANK YOU ! We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Excellent

Customer review rating 5.0/5

Vivian M. F. E. Business - 13/09/2021 Confirmed reviews ALL

Upon my arrival, I was welcomed by the Front Desk receptionist who was very friendly, efficient and gave me all information I needed to make my stay perfect. The staff at the cafeteria was excellent as well and the quality of the food was outstanding. Upon my departure, Luis got me a taxi right away and helped me with my luggage. He also gave me a bottle of water to have for my trip.

Dear Madam, We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. I will share your comments with our team and specially with Luis. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Very comfortable

Customer review rating 4.0/5

Femke Business - 08/09/2021 Confirmed reviews ALL

Hotel room was perfect, service was great. Meeting room was also good. Only downside was the breakfast, choice was very limited for such a hotel.

Dear Madam, We thank you for sharing your experience following your stay at the Sofitel Paris Arc de Triomphe. We are delighted to read that you greatly enjoyed your stay with us but duly took note of your remark reagarding our breakfast. Be sure that this one was passed onto the service concerned to consider possible improvments. We hope that despite this point, we will have the pleasure to welcome you back soon. Very best, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Nice hotel, well positioned, and staff very professional.

Customer review rating 4.5/5

P. J. Couples - 05/09/2021 Confirmed reviews ALL

Only negative point is the breakfast, not aligned with Sofitel brand in term of availabilities. Less level than Mercure brand. Just as comparison i just stayed last week in Sofitel SOPOT & Many ACCOR Hotels within Poland country, and all were with higher availabilities at breakfast.

Dear Sir, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are delighted to read that you spent an enjoyable moment with us but duly took note of your remark regarding our breakfast. Be sure that this one was shared with our Management so as to consider the possible improvments. We do hope that despite this point, we will have the opportunity to welcome you back soon. Very best, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…
Customer review rating 4.5/5

Peter T. Business - 05/09/2021 Confirmed reviews ALL

My stay was almost up to its usual very high standards apart from a couple of small points. The Wi-Fi was unusable as it was so slow so I had to rely on my mobile connection to work in my room. The shower head had not been cleaned for some time so only half the nozzles worked. I had to spend 10 minutes unblocking them to have a decent shower.

Dear Guest, We thank you for your feedback, regarding your stay at the Sofitel Paris Arc de Triomphe. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Great Location

Customer review rating 4.0/5

Tim Families - 03/09/2021 Confirmed reviews ALL

Avery nice hotel with very attentive staff.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Excellent Service

Customer review rating 4.5/5

Bunu A. Solo - 28/08/2021 Confirmed reviews ALL

As a Accor Diamond member, my request for early check in was granted and even with room upgrade. I always stay in this hotel while I visit Paris and I have become familiar with the staff who treat me as a royalty! The rooms are clean and adequately sized. The location, while close to many attractions is never the less quiet. The hotel restaurant is good, but it needs to improve on its variety offering, especially as regards fish dishes.

Dear Sir, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you spent a very enjoyable moment with us and also thank you for your remarks about the kindness and professionalism of our teams. Be sure that they will be shared with them! Thank you again for your loyalty to our property. We look forward to welcoming you back soon! Very best, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Well located. Pretty hotel. Shower weak. Room not cleaned.

Customer review rating 2.5/5

Sumati Business - 27/08/2021 Confirmed reviews ALL

Many positives. Also room not cleaned (left 830am and back 2PM) - not sure if that’s the norm? Shower was so weak.

Amazing customer service

Customer review rating 5.0/5

Chase Couples - 20/08/2021 Confirmed reviews ALL

No matter where you are from, what language you speak, or what your travel needs are the WILL accommodate you. They are absolutely amazing!

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Great first time, great location and perfect rooms

Customer review rating 4.0/5

Francis P. Families - 07/08/2021 Confirmed reviews ALL

Great location, perfect rooms (upgraded). It was the first time in this Sofitel. Rooms were really good. As a Diamond member, the experience was however not different at all then from a Platinum or Gold, but oh well. However, it was annoying that at check out the breakfast was added while the confirmation said included. A whole story on family offer, which is always excluding breakfast (not true, as the week before we were in Brussels where it was simly included), and as Diamond member it is always included during the weekend. ANyway, i hate discussions about invoices, and this was probably the biggest minus. We came by car, and also here, no car service, and nobody came out to help us with the luggage. DIssappointing. Will definitely be bafck however! Great location, and price / quality the better Sofitel in Paris so far.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Perfect stay, friendly staff

Customer review rating 5.0/5

Anonymous Business - 05/08/2021 Confirmed reviews ALL

Reception team was tops !

Dear Madam, MERCI !!! It is more than a pleasure to read you. We do thank you, and our front desk team is so glad to know you did enjoy your stay ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Good stay

Customer review rating 4.5/5

Helene Couples - 03/08/2021 Confirmed reviews ALL

We arrived early but got a room. The front desk were courteous helped with the bag to the room. The room was very good size and very clean. Hotel was only 7 min walk from Arc de Triomphe and Champs Elysées. We really liked our stay.

Dear Madam, We do thank you for your wonderful comment regarding your stay with us. Your satisfaction is our best motivation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Elegant property near the Champs-Élysées

TripAdvisor rating 5.0/5

WaltEP 15/02/2020 TripAdvisor review

This was my first stay at this Sofitel. I have to say that I was impressed with the location, the condition and comfort of the hotel, and the level of service offered by the attentive staff. I was warmly greeted, my prior requests were granted and then some, and every time I passed by a staff member I was greeted. I had the constant feeling at this hotel that they would do their utmost to satisfy any request I had. I was assigned a spacious room that was quiet and very well appointed. The bed was very comfortable, and the bathroom was huge. The breakfast was tasty, with ample hot and cold options. Overall, it was an excellent experience, and I'd not hesitate for a moment staying here again.

Dear guest, We thank you for taking the time to share your experience following your stay at the Sofitel Paris Arc de Triomphe and for your very positive comments. We are delighted to read that you greatly enjoyed our hotel and we were particularly touched by your feedback about he kindness and professionalism of our teams. Be assured that your kind words will be passed onto them. We hope to have the pleasure to welcome you back in a near future. Very cordially, Laurence Seguin Communication Director

Another Great Experience!

TripAdvisor rating 5.0/5

Sailingbill63 Business - 11/01/2020 TripAdvisor review

This is my second stay at this location and is by far my favorite Sofitel in Paris. The hotel is artsy, smallish and has a Boutique feel. The staff are incredibly friendly and helpful. Great restaurant recommendations. Thank you again!!

Dear guest, We thank you very much for sharing your experience following your stay at the Sofitel Paris Arc de Triomphe. We are very happy to read that you spent a very enjoyable moment with us and hope to have the pleasure to welcome you back in a near future. Best wishes, Laurence Seguin communication Director

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