Sofitel Paris Arc de Triomphe 5 stars

Customer review rating (ALL Rating) 4.7/5 954 reviews

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Description

Hotel extras

  • A stone's throw from the Champs-Elysées, cultural and fashion hotspots.

  • Timeless elegance featuring world-leading French names.

  • 124 brightly lit rooms and suites with soft hues and clean lines.

  • Bistronomic restaurant Envies, the spirit of Parisian brasseries

  • 5 private rooms with tailored to meet every meeting and reception requirement.

Our accommodation(s)

Hotel location

Sofitel Paris Arc de Triomphe

14 rue Beaujon
75008 PARIS
France

GPS:48.87499, 2.301121

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  954 reviews

TripAdvisor Rating  4.3/5  1,533 reviews

Accor customer service - total disaster

TripAdvisor rating 1.0/5

Axel E TripAdvisor review

Be aware the Accor price gurantee is a fraud. They are doing everything in their power not to pay out the guarantee. Doesnt matter how solid your case is. In my case they finally compared my price including taxes with a price excluding taxes… Extremely disappointed on their so calles customers service

Customer review rating 5.0/5

Jennifer T. Friends - Confirmed reviews ALL

I was greeted by the GM of the hotel and had a wonderful, welcoming stay the entire time. The hotel was a great location for my 3 day stay. The entire staff was great, the hotel was clean and couldn't have asked for anything different.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback as yours. I will share your comments with our entire dream team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Jeniferkim S. Families - Confirmed reviews ALL

The hotel was located in a very convenient spot, but also in a quieter area of the neighborhood, so it wasn’t loud. The staff were all very friendly and accommodating. The hotel itself was clean and had a nice modern feel to it.

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback as yours. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 4.5/5

Philippe J. Business - Confirmed reviews ALL

Great service . Very professional. Just ensure there is soap in the shower bottle ( it was empty)

Dear Mr. j., Thank you so much for the great review of our hotel! We also take good note about your comment on the shower bottle. We are glad that you enjoyed your stay and hope to see you again very soon among us. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Colin H. P. Families - Confirmed reviews ALL

From the moment we stepped inside the door, we felt so so cared for. The staff is incredibly well-trained, engaging and incredibly hospitable. We always felt comfortable and that if we ever needed anything, they’d jump into action to figure out a way.

Dear Monsieur P., We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback as yours. I will share your comments with our entire dream team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

In partnership with TripAdvisor

Other web-users rate our hotel

  • 270 reviews 9.8/10 Location
  • 354 reviews 8.3/10 Room
  • 683 reviews 9.5/10 Service
  • 173 reviews 7.8/10 Comfort
  • 124 reviews 8.6/10 Cleanliness
  • 118 reviews 8.3/10 Breakfast
  • 42 reviews 8.6/10 Bar
  • 41 reviews 5.1/10 Value

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