Sofitel Paris Arc de Triomphe 5 stars

Customer review rating (ALL Rating) 4.7/5 1,044 reviews

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Description

Hotel extras

  • A stone's throw from the Champs-Elysées, cultural and fashion hotspots.

  • Timeless elegance featuring world-leading French names.

  • 124 brightly lit rooms and suites with soft hues and clean lines.

  • Bistronomic restaurant Envies, the spirit of Parisian brasseries

  • 5 private rooms with tailored to meet every meeting and reception requirement.

Our accommodation(s)

Book this hotel
Room 1

248-280 sq. ft. (23-26 m2). Exclusive Sofitel MY BED, Balmain toiletries, LED flat-screen TV, Chromecast, free wifi. Nespresso machine, tea selection and mineral water on arrival. Bathtub or walk-in shower.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 23 m² / 247 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Web TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 23 m² / 247 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: City View or Courtyard View
  • Accessible room

248-280 sq.ft. Exclusive bedding from Sofitel MY BED, Balmain toiletries, LED flat-screen TV, Chromecast, free WIFI, Nespresso machine, selection of teas and mineral waters in the lobby. Bathtub or walk-in shower.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Web TVAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Working Area

  • Safe large enough to accommodate a laptop

Suite

PREMIUM JUNIOR SUITE - European or American king-size

377-409 sq.ft. Suite with exclusive bedding from Sofitel MYBED, Balmain toiletries, flat-screen TV, Chromecast, free WIFI. Nespresso machine, teas. Bathtub and walk-in shower.

  • Views:

    City View or Courtyard View

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Web TVAdditional charge
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Suite

PRESTIGE SUITE - American king-size bed and double sofa-bed

538-570 sq.ft. Prestige Suite with exclusive bedding from Sofitel MYBED, Balmain toiletries, flat-screen TV, Chromecast, free WIFI. Nespresso machine, selection of teas and mineral waters in the lobby. Bathtub and walk-in shower.

  • Views:

    City View

Max. number of persons
4
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Web TVAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Suite

LUXURY FAMILY ROOM, 2 CONNECTING ROOMS

2 connecting Luxury Rooms, 248-280 sq. ft. (23-26 m²) each, Sofitel MyBed, Balmain toiletries, walk-in shower, flat-screen TV LED, Chromecast, free wifi, Nespresso machine, teas and mineral waters at reception, 2 single size beds available on request.

  • Views:

    City View or Courtyard View

Max. number of persons
4
Area
From 46 m² / 495 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Web TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Apartment

DUPLEX APARTMENT- American King Size Bed and Double Sofa Bed

775 sq.ft. Duplex Suite with exclusive Sofitel MY BED bedding, Balmain products, hammam, flat-screen LED TV, Chromecast, free WIFI. Nespresso machine. Bathtub and walk-in shower. View of the Eiffel Tower.

  • Views:

    City View

Max. number of persons
4
Area
From 73 m² / 785 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Web TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Hotel location

Sofitel Paris Arc de Triomphe

14 rue Beaujon
75008 PARIS
France

GPS:48.87499, 2.301121

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 124 rooms
  • 4 rooms for people with reduced mobility
  • 35 connecting rooms
  • 124 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line
  • High Speed internet Additional charge

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

5 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available
  • Baby bed
  • Baby bath

Well-being

So Fit

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • Nearby
  • Near the property
  • Indoor parking
  • Public
  • 210 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 1.9 ft
  • Parking pricing: 62 EUR 62 EUR Per day

Security

  • Parking with security service
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
Book

In a bright setting, enjoy bar favourites such as deviled eggs, Caesar salad with Gâtinais chicken or fish and chips.

Book

Set in a sunlit space with an aquarelle ceiling and orange and blue tones, Bar Sorsi blends elegance with a warm, convivial atmosphere. The menu showcases classic and signature cocktails, champagnes and French wines.

So FIT is open to guests 24 hours a day, and is fitted with the latest equipment. Overlooking the inner courtyard of the hotel, it benefits from plenty of natural light.

Elevate your private event at Envies, our bright, amber-accented restaurant that is ideal for weddings or any special celebration.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,044 reviews

Customer review rating 3.0/5

Pravit C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Magdi A. Families - Confirmed reviews ALL

Dear M. A., Thank you for your kind words regarding our location and service. We are delighted to hear that you enjoyed a comfortable stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Benjamin P. Couples - Confirmed reviews ALL

Dear Mr. P., Thank you for your kind words regarding your recent stay among us. We all look forward to welcoming you back soon at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Amado M. Couples - Confirmed reviews ALL

Dear Mr. M., Thank you for your kind words regarding your recent stay at Sofitel Paris Arc de Triomphe. We are delighted to hear that you appreciated our prime location and the service provided by our staff. Your recommendation is our best reward. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Grant B. Couples - Confirmed reviews ALL

Dear Mr. B., Thank you for sharing your positive experience during your recent stay with us. We look forward to welcoming you back soon at Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Dear M. A., Thank you for your kind words regarding our location and service. We are delighted to hear that you enjoyed a comfortable stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Benjamin P. Couples - Confirmed reviews ALL

Our room was the quietest that I have ever had in Paris, yet it was 2 blocks from the L'Etoile so central to everything in Paris. Friendly Staff, great service, will go back.

Dear Mr. P., Thank you for your kind words regarding your recent stay among us. We all look forward to welcoming you back soon at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Amado M. Couples - Confirmed reviews ALL

First excursion to Paris. So glad stayed at this hotel. Ideal location to many sites and access to transportation. Staff was above and beyond expectations. Highly recommend.

Dear Mr. M., Thank you for your kind words regarding your recent stay at Sofitel Paris Arc de Triomphe. We are delighted to hear that you appreciated our prime location and the service provided by our staff. Your recommendation is our best reward. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Grant B. Couples - Confirmed reviews ALL

6 day mini city break

Dear Mr. B., Thank you for sharing your positive experience during your recent stay with us. We look forward to welcoming you back soon at Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Suzanne S. Couples - Confirmed reviews ALL

Thank you for early check in. Room was great for my tall husband with beautiful linens. Breakfast was delicious

Dear Mrs. S., Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you appreciated our prime location, the service you received, and the comfort of your room. It is wonderful to know that you enjoyed our breakfast offerings as well. We all hope to welcome you back very soon at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Gabrielle N. Solo - Confirmed reviews ALL

The bed was amazing - I slept wonderfully. There was a beautiful view from the balcony. The staff was very kind and welcoming.

Dear Mr. N., Thank you for your feedback. We are delighted to hear that you found your room comfortable and enjoyed the view from your balcony. We look forward to welcoming you back soon at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Bonnie G. Couples - Confirmed reviews ALL

The hotel, its staff and amenities were nothing short of amazing, as expected. And after a long day of outings, truly relaxing and comfortable to come back to! We will surely be back.

Dear Mrs. G., Thank you for your kind words about your recent stay at Sofitel Paris Arc de Triomphe. We are delighted to hear that you found our hotel, staff, and amenities to be exceptional. We are looking forward to welcome you back soon for another memorable experience. Best regards, Lekbed Amine Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Kim T. Business - Confirmed reviews ALL

Always feel recognized and appreciated by the team.

Dear Mrs. T., Thank you for your kind words regarding our team and location. We are delighted to hear that you feel recognized and valued during your stays. Your satisfaction is our top priority, and we look forward to welcoming you back soon at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Kari A. J. K. Couples - Confirmed reviews ALL

Celebrating birthday a. anniversary in Paris. Most friendly a. helpful staff ever, lovely a. great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good a. great value for money a. service was attentive a. efficient. Room itself was well equipped a. luxurious. We were very pleased with our stay.

Dear Mrs. & Mr. K., Thank you for your kind words regarding your recent stay with us. We appreciate your feedback a. hope to welcome you back for more memorable celebrations at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Anita J. Families - Confirmed reviews ALL

Very helpful attentive staff, nice rooms. Great location

Dear Mrs. J., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our attentive staff and the prime location of our hotel. Your satisfaction is our priority, and we look forward to welcoming you back soon at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

John B. Couples - Confirmed reviews ALL

Great location, great room, extremely courteous staff that went the extra mile to make our stay a real pleasure, special thanks to Louis

Dear Mr. B., Thank you for your kind words regarding our location and staff. We are delighted to hear that you had a wonderful experience and that Louis made a positive impact on your stay. Your feedback is greatly appreciated. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Ahmed A. Business - Confirmed reviews ALL

Nice stay and Great team. Thanks a lot

Dear Mr. A., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your time with us and appreciated our dedicated team. Your feedback is invaluable, and we look forward to welcoming you back in the future at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Diane M. Couples - Confirmed reviews ALL

Fantastic stay

Dear Mrs. M., Thank you for your kind words regarding your recent stay at Sofitel Paris Arc de Triomphe. We are delighted to hear that you found your room comfortable and that your experience was fantastic. We look forward to welcome you back in the future in our hotel. Amine Lekbed Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Aref A. Solo - Confirmed reviews ALL

I had an amazing over night stay here, highly recommend. The staff were exceptional, I had my luggage delayed from Singapore airline, the Concierge was helping me coordinate with the delivery and all the process while assuring I was very well rested and not having to do anything. Although, I didn’t manage to get my luggage at the hotel as promised but it was the airport staff and Singapore Airline messing things up.

Dear Client, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our staff provided exceptional service, particularly in assisting with your luggage situation. It is our goal to ensure our guests feel supported and well taken care of, even in challenging circumstances. We appreciate your understanding regarding the issues with the airline, and we hope this did not detract too much from your overall experience. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future. Best regards, Amine Lekbed Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Boris P. Families - Confirmed reviews ALL

Amazing experience from beginning to end. The service at Sofitel Paris Hotel was exceptional, and the entire staff made my family and me feel welcomed and well taken care of throughout our stay. Everyone was friendly, attentive, and genuinely helpful. Great hospitality and a wonderful experience for our entire family. We would definitely stay here again! Amazing experience from beginning to end. The service at Sofitel Paris Hotel was exceptional, and the entire staff made my family and me feel welcomed and well taken care of throughout our stay. Everyone was friendly, attentive, and genuinely helpful. Great hospitality and a wonderful experience for our entire family. We would definitely stay here again!

Dear Mr. P., Thank you for sharing your wonderful experience with us. We are delighted to hear that you and your family enjoyed exceptional service throughout your stay at Sofitel Paris Arc de Triomphe. It is gratifying to know that our team's dedication to hospitality made you feel welcomed and well cared for. Your kind words about the friendliness and attentiveness of our staff will certainly be shared with the entire team. We look forward to the opportunity of welcoming you back for another amazing stay at the Sofitel Paris Arc de Triomphe in the future. Thank you once again for your thoughtful feedback. Best regards, Amine Lekbed Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Soomin K. Friends - Confirmed reviews ALL

The hotel was located in a nice and beautiful location. The staff were kind. However, on the first day of check-in, the Nespresso machine was filled with water and covered in moss. When I poured water into the electric kettle, moss also appeared there. It wasn't cleaned up during the few days I stayed there and ended up not being used.

Dear Mrs. K., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our beautiful location and the kindness of our staff. However, we sincerely apologize for the cleanliness issues you encountered with the Nespresso machine and kettle. Thank you for bringing this to our attention. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Joanne M. Couples - Confirmed reviews ALL

Welcomed warmly on arrival, Louis on the front door and Zaki on the front desk, our room was late to be ready so we were given a drinks voucher to wait in the bar Concierge very helpful (I forgot to get his name) to find a boot repairer

Dear Mrs. M., Thank you for your kind feedback regarding your recent stay at Sofitel Paris Arc de Triomphe. We are delighted to hear that you felt welcomed and comfortable, and that our team members provided you with excellent service. Your comments regarding the late room readiness and the assistance from our concierge are greatly appreciated. We look forward to welcome you back at the Sofitel Paris Arc de Triomphe. Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 1.0/5

Mike S. Business - Confirmed reviews ALL

I had a reservation from 13 to 15 September. I emailed the hotel to say I would arrive early on 14 from Africa. Despite this, when i got to the hotel my reservation has been cancelled. This is the 2nd time in 2 weeks this happened. To make matters worse, I still paid for 2 nights on both occasions, but in my account, the 1st night was classed as “no show” hence no points added. Can you please correct this.

Dear Mr. S., Thank you for taking the time to share your feedback regarding your recent stay among us and we are deeply sorry to read about your dissatisfaction. We apologize for the stress and inconvenience caused by finding your booking cancelled upon arrival. We completely understand how deeply frustrating and disruptive this must have been for you, especially happening twice in such a short period. As a team, we always strive to offer attentive and excellent service, so please know that your feedback is being taken very seriously by our team. Best regards Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 5.0/5

Ashley R. Couples - Confirmed reviews ALL

Thoroughly enjoyed our first time in Paris due to this great accomodation. The staff were all very lovely. A big shoutout to the bar staff who were all absolutely lovely. The gentlemen who checked us in was also great

Dear Mrs R., Thank you for your kind words regarding your recent stay at Sofitel Paris Arc de Triomphe. We are delighted to hear that you enjoyed your comfortable room and received excellent service from our staff. Your appreciation will be shared with the team, especially the bar staff and the check-in gentlemen. We hope to welcome you back in the future. Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Customer review rating 3.5/5

Haywod B. Families - Confirmed reviews ALL

Located in walking distance to Avenue des Champs-Élysées. The room was nice and the bed was comfortable. We called for room service one night and the only available menu items were pizza and green salad. We had room service for breakfast and that was decent (the omelette was a little runny and the pancakes were not fluffy). The minibar items were extremely overpriced. The daily room service was excellent I must say. The valet service was good. They were prompt with delivery of our luggage to/from the room as well as to the car upon checkout. I would stay there again as the pros outweighed the cons.

Dear Mr. B., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our prime location, comfortable accommodations, and the efficiency of our valet service. Your compliments about our daily room service are greatly appreciated as well. We regret that your experience with room service did not fully meet your expectations. While we strive to offer a diverse menu, we acknowledge that during the night the selections may be limited. Your comments regarding the breakfast items have been noted, and we appreciate your insights as they help us improve our offerings. Additionally, we understand that pricing in the minibar may have been a concern. We are grateful that you would consider staying with us again and look forward to welcoming you back soon at the Sofitel Paris Arc de Triomphe. Best regards, Matthieu Guerrier Responsable Relations Clients – Guest Relation Manager Sofitel Paris Arc de Triomphe

Other web-users rate our hotel

  • 361 reviews 9.7/10 Location
  • 458 reviews 8.2/10 Room
  • 876 reviews 9.3/10 Service
  • 220 reviews 7.9/10 Comfort
  • 152 reviews 7.9/10 Breakfast
  • 143 reviews 8/10 Cleanliness
  • 122 reviews 8.5/10 Vibe

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