beautiful room, beautiful spa... bar long was perfect, Matsuhisa was good but not great. Only the breakfast was very disappointing - not being able to have a human made coffee is a no no in a palace.

Great experience to stay at the Le Royal Monceau, it was perfect from arrival until departure.

Excellent client facing staff, warm, discrete and professional welcome, both at reception desk and by the maitre. Rooms extremely comfortable and warming, making for a real home from home experience.

Location was incredible, plus the concierge and staff were super helpful and amenable to all requests. Lovely feeling and vibe and one of the best Japanese restaurants there too!

Wonderful stay during Art Basel, wonderful meals and staff.

Came for art Basel, very nice experience

Beautiful hotel with excellent food

Excellent management team , truly understand the needs and issues of customers

Our stay at Le Royal Monceau was intended to be a special celebration of our milestone wedding anniversary. Unfortunately, while there were some thoughtful touches, the overall experience fell short of our expectations, particularly when it came to personalized service, attention to detail, and the quality of the accommodations. Ahead of our arrival, we had specifically requested a street-facing room, only to discover that we had been assigned a courtyard-facing room in the same category. As Accor Diamond members who had booked a premium suite, we are accustomed to a consistently high standard of hospitality across Accor properties, including Raffles. We were therefore surprised by the lack of attention to our preferences, particularly for such a special occasion. Following a discussion with the butler, we were informed that a street-facing suite in the same category was available on the third floor and that we could be moved. However, despite multiple follow-ups, there was a significant communication gap, and we were ultimately relocated at approximately 6 p.m. to a room on the second floor rather than the third. The entire process felt unnecessarily cumbersome and poorly coordinated. The suite itself was somewhat underwhelming. The layout was unusual, with the main entrance opening directly into the bedroom, although the street-facing living room was a pleasant feature. More concerning was the overall condition of the accommodations. The carpets appeared dated, worn, and stained, which was particularly surprising for a hotel positioning itself at this level of luxury. The décor and furnishings felt tired, and the sofa was remarkably uncomfortable. Its protruding, inadequately supported cushions caused me to slip off the sofa on more than one occasion. The bathroom also presented a practical concern. The bathtub was positioned at such an awkward height that getting in and out safely would have been difficult without a step stool. This struck me as an unnecessary safety hazard. Although our room overlooked the area where Celine Dion fans had gathered, this did not bother us. What was less appealing was the convoluted route to access the suite, involving multiple doors and an awkward series of corridors, which detracted from the overall experience. Perhaps the most disappointing aspect was the lack of personalized service. After the initial interaction regarding our room change, the butler never checked in on us during our stay, nor did any other member of the service team proactively inquire about our experience. At this level of hospitality, particularly for guests celebrating a milestone anniversary, one expects a degree of attentiveness and anticipation of needs that was largely absent. To the hotel’s credit, our room had been beautifully decorated for the occasion, and the welcome amenity was a thoughtful gesture that we genuinely appreciated. Breakfast was also an enjoyable experience, although the vegetarian selections, both at the buffet and on the à la carte menu, were somewhat limited. I am left with mixed feelings about Le Royal Monceau. We visit Paris two to three times a year and had genuinely hoped that this property would become our preferred Raffles address in the city. Unfortunately, the experience did little to inspire that confidence. Luxury, to us, is not simply about the brand, the grandeur of the property, or the price of the accommodations. It is about a consistently exceptional product, thoughtful attention to detail, and service that feels effortless, intuitive, and genuinely personalized. On those dimensions, Le Royal Monceau did not deliver the standard we have come to appreciate at properties such as Park Hyatt, Four Seasons, and Rosewood. For our future visits to Paris, I suspect we will continue to favor those brands, where understated luxury, well-maintained accommodations, and attentive hospitality have consistently made us feel valued as guests.

When i arrived at three i was told check in was delayed. I'll get my manager Eventually moved to a couch in the foyer. No one followed up with any update. I went back to the desk and asked and was told 4pm. Frustrated, i asked to store my bag (which was never offered in the first place). I returned at 4pm and was told it was still not ready, 10 minutes. Seated in the bar - someone will come as soon as ready. No one came. At 4:40 i went back to the desk. "oh, i thought you had your key". Really poor experience. I did see the GM exit during this (after meeting with our CEO) but no action. I later saw him enjoying Celine as our guest. Given the custom AEG & Celine has provided the hotel i would have though being able to check in on time would have been sorted out. Andrew S. COO, AEG Presents Europe

Great overall, we had a small bump with my BFs allergies to onions, but it was corrected

My experience was underwhelming and quite mediocre. For a $2.5k a night stay, it did not measure up to 4star properties that I’ve stayed at.

Fabulous room and in the main a good experience…- but… for some reason the bath plug was stuck so if you wanted to have a bath, someone had to push the plug in and then if you wanted it drained or have a shower, someone had to come and take it out! It couldn’t be fixed over the weekend. The breakfast service was a mess! 40 mins for one coffee to be delivered. When things were delivered (eg eggs) they were wrong. Staff didn’t know what they were doing and it was all chaotic and not a good start to the day. Why it isn't a full buffet I don’t know. Would make it a lot easier. It’s hybrid - but it doesnt work and we had to repeatedly ask for things that took ages to appear! Just not great. And finally the bar closed too early on a Friday and Saturday night - with poor food service.

Great service, great restaurants, not to mention the concierge, the bellboys, incredible experience as always

The hotel was lovely and most of the staff were nice. Breakfast service was poor on both days I stayed. It was chaotic, they got orders wrong and took a long time. They tried to clear plates that were still being eaten off of. The mix up on orders and slow service was worse on the second day. It is not what you would expect from a 5* hotel. Room housekeeping was very mixed, better on the second day but not great on the first one.

My stay was a very last minute booking and everything about it was nothing short of an absolute dream. Friends and I came to Paris from the US to see Céline Dion, which was one of the most memorable experiences I’ll ever have. Our last day was such a perfect day in Paris, we decided to extend our trip and treat ourselves to Le Royal Monceau Raffles. We were greeted by your warm and welcoming staff who offered all of the comforts needed to relax and get settled in. Lunch in the courtyard was delicious and beautiful. My room was a jewel box- surrounded by one treasure after another. In the morning I had breakfast sent to my room and it was the perfect start to a very long travel day. The staff at Le Royal Monceau leads with such excellence and confidence, such pride and care in what they do, and everyone had a smile and warm welcome. I will be back over and over again, to this very special place you all have so thoughtfully created. Merci beaucoup beaucoup!

i was surprised that the only Lobby Bar in the hotel was turned into a private event for the whole evening!

Well situated five star hotel with warm staff and interesting design elements throughout the hotel.

My two diamond watches got stolen from my room and staff. My whole trip was ruined and I was totally mentally disturbed during rest of my stay.