The Sebel Melbourne Flinders Lane 4 stars

Customer review rating (ALL Rating) 4.8/5 613 reviews

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The Sebel Melbourne Flinders Lane - Image 1
The Sebel Melbourne Flinders Lane - Image 2
The Sebel Melbourne Flinders Lane - Image 3
The Sebel Melbourne Flinders Lane - Image 4
321 Flinders Lane, 3000 MELBOURNE, Australia

Description

Hotel extras

  • Located in the heart of Melbourne surrounded by public transport and restaurants

  • 59 sophisticated apartment style rooms

  • Complimentary tea & coffee facilities in the lobby

  • Oasis style courtyard access

  • Valet parking service (fee applies)

Our accommodation(s)

Book this hotel
Room 1

Studio

Classic Room 1 King Bed

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Microwave

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Printer
  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 28 m² / 301 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Courtyard View
See availabilities

Apartment

Executive Suite 1 King Bed

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Studio/kitchenette
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Printer
  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Signature Suite 1 King and 2 Sofa Beds

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Microwave

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Printer
  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Superior 2 Bedroom Apartment

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Microwave

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Printer
  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

The Sebel Melbourne Flinders Lane

321 Flinders Lane
3000 MELBOURNE
Australia

GPS:-37.817515, 144.963476

Telephone
Fax +61 3 9629 4066
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • 60 rooms
  • 2 rooms for people with reduced mobility
  • 60 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Family

Babysitting on request

  • Babysitting on request
  • On site
  • Indoor parking
  • Private
  • No parking space
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft

  • Parking pricing: 30.88 € 50 AUD Per day

Services & equipment

  • Valet parking

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  613 reviews

Customer review rating 4.5/5

Lianne H. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Steve P. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Barry D. K. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Trevor A. N. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Dan B. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Steve P. Couples - Confirmed reviews ALL

Large and comfortable 1brm appartment in great cbd location close to shops and restaurants.

Customer review rating 4.5/5

Barry D. K. Couples - Confirmed reviews ALL

Chance to relax for a few days and catch up with family

Customer review rating 5.0/5

Trevor A. N. Couples - Confirmed reviews ALL

Room was spacious and very clean

Customer review rating 5.0/5

Dan B. Couples - Confirmed reviews ALL

Always a fantastic place to stay. Everyone is so friendly and happy to see you.

Customer review rating 5.0/5

Carolina A. Families - Confirmed reviews ALL

My short stay at the sebel was amazing. Upon arrival the lovely man at reception helped me check in and bring my bags to my room as I was traveling alone with children and couldn’t carry them all. The rooms were very clean and well appointed with gorgeous furniture and and a new kitchenette. I highly recommend this hotel and would return.

Customer review rating 5.0/5

H., D. H. Friends - Confirmed reviews ALL

The staff was very helpful and the location was perfect and the rooms were very clean and comfortable

Customer review rating 1.5/5

Kim D. Solo - Confirmed reviews ALL

Stayed for 2 nights to get away from daily stresses and have nothing but Accor always trying to get sales. Meet ups, free breakfast. Had other things I'd rather be doing. This happens all the time here, not staying here again.

Customer review rating 4.0/5

Mitchell B. Solo - Confirmed reviews ALL

Haven’t stayed at Sobel for over 11 years still a great location and a tucked away hotel that get your access to public transport, Citycentre keeper food, places and shopping and it was a good spring board for me because I went to MotoGP at Phillip Island last weekend and use the Isabelle hotel as my base

Customer review rating 4.5/5

Marites C. Friends - Confirmed reviews ALL

My friends especially the one that is visiting from London were very satisfied with their stay .

Customer review rating 5.0/5

Vicki M. Solo - Confirmed reviews ALL

The Sebel Flinders Lane is the absolute best place to stay. The staff are friendly and make you feel comfortable and relaxed.

Dear Vicki, Thank you for your wonderful review and for awarding us a perfect score following your recent stay at The Sebel Melbourne Flinders Lane. We are delighted to hear that you consider us the "absolute best place to stay" and that our team helped make you feel comfortable, relaxed, and welcome throughout your visit. Comments like yours are incredibly rewarding for our staff and reflect the genuine hospitality we strive to provide every day. It is also fantastic to know that you found the booking process quick and professional, enjoyed our accommodation and breakfast offering, and that the cleanliness of the property once again met your expectations. We especially appreciate your comment that the hotel was "spotless" as this is something our team takes great pride in. Thank you for your valued loyalty as an Accor Vacation Club member and for recommending us so highly to your family and friends. We truly appreciate your continued support and look forward to welcoming you back to The Sebel Melbourne Flinders Lane for another enjoyable stay soon. Warm regards, Troy Fraser Front Office Manager The Sebel Melbourne Flinders Lane

Customer review rating 4.5/5

Miles M. H. Couples - Confirmed reviews ALL

front desk staff so pleasant to deal with as was all staff we came across. One thing, we have an EV and wonder if Sebel could consider installing one in the parking garage - the very fast chargers are expensive but there are plenty that charge four or five times faster than a 240V powerpoint, that cost about $10,000 to install. Very little compared with the $3m and more charged as management fees.

Dear Miles, Thank you for taking the time to share your feedback and for your continued support of The Sebel Melbourne Flinders Lane. We are delighted to hear that our location, accommodation, and service continue to meet your expectations. It is especially pleasing to know that our Front Desk team and other staff members you encountered helped make your stay an enjoyable one. Your comment that the accommodation and service have always been first class is greatly appreciated. Thank you also for your thoughtful suggestion regarding EV charging facilities. As more guests travel with electric vehicles, we recognise the growing importance of convenient charging options. We appreciate you taking the time to share your perspective, and your feedback will be passed on to the relevant teams for consideration as we look at future improvements to our facilities. We are also pleased to hear that your booking experience was smooth and that you chose to participate in our sustainability efforts by opting out of daily servicing during your stay. Thank you again for your kind words and for recommending us to others. We look forward to welcoming you back to The Sebel Melbourne Flinders Lane for another enjoyable stay in the future. Warm regards, Troy Fraser Front Office Manager The Sebel Melbourne Flinders Lane

Customer review rating 5.0/5

Douglas M. Couples - Confirmed reviews ALL

Great location and staff providing excellent service and knowledgeable with surroundings

Dear Douglas, Thank you for your wonderful review and for awarding us a perfect score following your recent stay at The Sebel Melbourne Flinders Lane. We are delighted to hear that our location and team helped make your visit such an enjoyable one. Your comments about our staff providing excellent service and sharing their local knowledge are greatly appreciated, as helping guests make the most of their time in Melbourne is something we take great pride in. A special thank you for recognising Emma and our Front Desk team. We will be sure to share your kind words with them, as feedback like yours is incredibly rewarding and motivating for our team. We also appreciate your support as an Accor Vacation Club member and are pleased that every aspect of your stay, from booking through to departure, exceeded your expectations. We especially enjoyed your comment, "Extremely satisfied so how do you beat that?" and will continue striving to do just that on your next visit. Thank you again for your recommendation, and we look forward to welcoming you back to Melbourne soon. Warm regards, Troy Fraser Front Office Manager The Sebel Melbourne Flinders Lane

Customer review rating 4.5/5

Arun V. Business - Confirmed reviews ALL

Overall all Good

Dear Arun, Thank you for taking the time to share your feedback following your recent business stay at The Sebel Melbourne Flinders Lane. We are delighted to hear that you had an enjoyable stay and appreciated our convenient location, accommodation, cleanliness, WiFi, and the service provided by our team. It is wonderful to know that your booking experience through the ALL App was easy and that you would recommend us to your friends, family, and colleagues. We also appreciate your comments and are always looking for ways to enhance the guest experience. Your feedback helps us continue improving and delivering the high standards our guests expect. Thank you again for choosing to stay with us. We look forward to welcoming you back to The Sebel Melbourne Flinders Lane on your next visit to Melbourne. Warm regards, Troy Fraser Front Office Manager The Sebel Melbourne Flinders Lane

Customer review rating 3.5/5

Joshua S. Couples - Confirmed reviews ALL

Clean room however it wasn't serviced when we put the notice out on the door handle. We ran out of toilet paper and had to ask reception for more. This is a common issue when we stay. Front desk staff are mildly friendly. They don't look up most of the time when you are entering or exiting. A glance up and smile would be nice. Also for security purposes also.

Dear Joshua, Thank you for taking the time to share your feedback following your recent stay at The Sebel Melbourne Flinders Lane. While I am pleased to hear that you found your room clean and enjoyed our convenient booking process through the ALL App, I am sorry that several aspects of your stay did not meet your expectations. I sincerely apologize for the housekeeping service being missed despite displaying the room service notice and for the inconvenience of running out of toilet paper during your stay. It is particularly concerning to hear that this has been a recurring issue during previous visits. Please be assured that I will share your feedback with our housekeeping team so we can review our procedures and improve consistency. I also appreciate your candid comments regarding the front desk experience. Hospitality begins with genuine acknowledgment, and I agree that a friendly greeting, eye contact, and a welcoming smile can make a significant difference. Your observations regarding both guest service and security awareness are valuable, and I will be discussing this feedback with our team to ensure we are delivering the warm and attentive service our guests deserve. Thank you again for your constructive feedback. We value your loyalty as an Accor Vacation Club member and appreciate the opportunity to improve. We hope to welcome you back and provide a much better experience on your next visit. Warm regards, Troy Fraser Front Office Manager The Sebel Melbourne Flinders Lane

Customer review rating 5.0/5

Jason M. Families - Confirmed reviews ALL

Amazing customer service and lovely accomodation

Dear Jason, Thank you for taking the time to share your wonderful feedback following your recent family stay at The Sebel Melbourne Flinders Lane. We are delighted to hear that you enjoyed our central location, comfortable beds, clean and tidy accommodation, and most importantly, the amazing customer service provided by our team. It is especially rewarding to hear that Jo and Blaise made such a positive impact on your stay. We will be sure to pass on your kind words and recognition to them, as they will be thrilled to know their flexibility and commitment to meeting your needs helped make your experience memorable. We also appreciate your feedback regarding the booking process and the challenges faced in arranging an appropriate room size. Your comments are valuable and will help us identify opportunities to improve the experience for future guests. Thank you again for your recommendation and encouragement regarding our sustainability efforts. We truly appreciate your support and look forward to welcoming you and your family back to Melbourne in the future. Warm regards, Troy Fraser Front Office Manager The Sebel Melbourne Flinders Lane

Customer review rating 4.5/5

S., A. K. S. Friends - Confirmed reviews ALL

The Sebel Flinders Lane is very well located for anything you might want to do - eat, shop, drink, go to exhibitions or shows. And if not wanting to venture far after a busy day, it has an amazing number of eateries within a minute or two's walk!! The apartment was wonderfully spacious and comfortable, and had all the amenities needed. Definitely recommend.

Dear A., Thank you for taking the time to share your wonderful feedback following your recent stay at The Sebel Melbourne Flinders Lane. We are delighted to hear that you enjoyed our central location and found it so convenient for exploring Melbourne's many restaurants, shops, exhibitions, and shows. One of the things our guests love most is having so many dining options right on our doorstep, so it is fantastic to know this enhanced your experience. We're also pleased that you found your apartment spacious, comfortable, and well-equipped with everything you needed during your stay. Your kind comments regarding the cleanliness of the property and the service provided by our team are greatly appreciated and will be shared with the staff. Thank you for your recommendation and for choosing to stay with us. As an Accor Vacation Club member, we truly value your loyalty and support. We look forward to welcoming you and your friends back to The Sebel Melbourne Flinders Lane for another enjoyable Melbourne getaway in the near future. Warm regards, Troy Fraser Front Office Manager The Sebel Melbourne Flinders Lane

Customer review rating 5.0/5

Garry H. Families - Confirmed reviews ALL

Love the place just not the meetings trying to upgrade our membership, we book for a break not an upgrade

Dear Garry, Thank you for taking the time to share your feedback and for your continued support as an Accor Vacation Club member. We are delighted to hear that you love staying with us at The Sebel Melbourne Flinders Lane and that our team, accommodation, cleanliness, and overall experience continue to meet your expectations. Receiving perfect scores across all aspects of your stay is wonderful recognition for our team. We also appreciate your honest feedback regarding the upgrade presentations and membership discussions. We understand that for many guests, their time away is an opportunity to relax, unwind, and enjoy a well-earned break. We are sorry to hear that these interactions impacted your experience, and we appreciate you sharing your perspective. Your comments will be passed on to the relevant teams for their awareness. It is pleasing to know that despite this concern, you continue to enjoy the hotel, our people, and the experience we provide. Your loyalty and recommendation to family and friends mean a great deal to us. Thank you again for your valuable feedback. We look forward to welcoming you and your family back to The Sebel Melbourne Flinders Lane for another enjoyable and relaxing stay. Warm regards, Troy Fraser Front Office Manager The Sebel Melbourne Flinders Lane

Customer review rating 5.0/5

Jamie R. Solo - Confirmed reviews ALL

Quick easy and comfortable

Dear Jamie, Thank you for taking the time to share your fantastic review following your recent stay at The Sebel Melbourne Flinders Lane. We are delighted to hear that your experience was clean, comfortable, and hassle-free from start to finish. It is wonderful to know that you found the booking process through the ALL App easy to use and that every aspect of your stay, from check-in and accommodation to our team, Wi-Fi, and departure experience, exceeded your expectations. We greatly appreciate your perfect scores and your recommendation to family, friends, and colleagues. As an Accor Vacation Club member, your loyalty and continued support mean a great deal to us. Thank you again for choosing The Sebel Melbourne Flinders Lane. We look forward to welcoming you back for another seamless and enjoyable stay in the near future. Warm regards, Troy Fraser Front Office Manager The Sebel Melbourne Flinders Lane

Customer review rating 5.0/5

Frank K. S. Solo - Confirmed reviews ALL

It was a lovely time. Every staff was lovely especially Minti who gave me my speech.

Dear Frank, Thank you for taking the time to share your exceptional review following your recent stay at The Sebel Melbourne Flinders Lane. We are delighted to hear that you had such a lovely experience and that our team helped make your stay memorable. Your kind words about our staff are greatly appreciated, and we will be sure to pass on your special recognition to Minti. It is always rewarding to hear when a team member has made a positive impact on a guest's stay. We are also pleased that you found the booking process easy, enjoyed your accommodation, and experienced the high standards of cleanliness and service that we strive to provide. Thank you as well for your valuable feedback regarding breakfast. We understand that some guests would appreciate additional hot breakfast options such as bacon and eggs, and we appreciate you sharing your thoughts. Guest feedback like yours helps us evaluate opportunities to enhance our breakfast offering in the future. We're delighted to hear that you enjoyed the coffee! Thank you again for your kind recommendation and perfect scores across so many aspects of your stay. We look forward to welcoming you back to The Sebel Melbourne Flinders Lane for another exceptional visit. Warm regards, Troy Fraser Front Office Manager The Sebel Melbourne Flinders Lane

Other web-users rate our hotel

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  • 54 reviews 9.3/10 Vibe
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  • 37 reviews 8.5/10 Cleanliness

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