Quay West Suites Melbourne 5 stars

Customer review rating (ALL Rating) 4.8/5 1,838 reviews

Quay West Suites Melbourne - Image 1
Quay West Suites Melbourne - Image 2
Quay West Suites Melbourne - Image 3
Quay West Suites Melbourne - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Apartment-style hotel in the heart of Melbourne, featuring outstanding views of the city

  • Stunning 15m magnesium mineral pool with great health benefits

  • 24-hour reception and undercover secure parking

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Quay West Suites Melbourne

26 Southgate Avenue, Southbank
3006 MELBOURNE
Australia

GPS:-37.820398, 144.96709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

JARRAH BREAKFAST

Jarrah offers a café style breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,838 reviews

TripAdvisor Rating  4.5/5  1,508 reviews

Certificate of excellence 2023

Well located.

Customer review rating 5.0/5

Stepehen S. Couples - Confirmed reviews ALL

We were upgraded to a suite on the 12th floor (room 1201) . Extremely comfortable bed. My wife suffers from Dementia and one night unknown to me she found her way down to reception confused not knowing where she was. Fortunately, she knows her name. The duty officer managed to take her back to our room. I want to thank that person for their care. Due to my wife's condition, it was difficult to take full advantage of the facilities the hotel offers.

Dear Stephen, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Well located, beautiful rooms

Customer review rating 5.0/5

Harriet S. Couples - Confirmed reviews ALL

The rooms were well maintained, the staff were friendly and very engaging on what was happening in town for the period of our stay

Dear Harriet, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Great location, friendly & helpful staff, excellent room.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We had a one-night stay in room 1010. Excellent stay - very clean large room, comfortable bed. The complimentary bottle of wine was a nice touch. Staff were lovely.

Dear Zaf, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Excellent location, everything was easy

Customer review rating 5.0/5

Carl Families - Confirmed reviews ALL

Kids said it was 5 out 5. We really enjoyed our stay, thanks.

Dear Carl We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Stephen Zuideveld Operations Manager Quay West Suites Melbourne T. +6… F. +6… E. H8… 26 Southgate Avenue SOUTHBANK VIC 3006 www.accorhotels-group.com | www.accorhotels.com

Great Location, beautiful staff

Customer review rating 5.0/5

Mark A. Couples - Confirmed reviews ALL

My stay at Quay West was fantastic, we were greeted with a smile from two of the friendliest staff I’ve ever met. The room itself was great, with beautiful views of the city. It was in a perfect location for our weekend away to watch the AFL finals at the MCG. The nicest thing was when I asked where I could get a good coffee and one of the staff at the desk said she could make one and bring it up to our room. Mrs said it was beautiful. Definitely recommend staying here and close to some nice eateries along Southbank.

Dear Mark, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warm Regards, Stephen Zuideveld Operations Manager Quay West Suites Melbourne T. +6… F. +6… E. H8… 26 Southgate Avenue SOUTHBANK VIC 3006 www.accorhotels-group.com | www.accorhotels.com

In partnership with TripAdvisor

Other web-users rate our hotel

  • 872 reviews 9.4/10 Location
  • 1,144 reviews 8.8/10 Room
  • 1,160 reviews 9.6/10 Service
  • 9 reviews 7.1/10 WiFi
  • 454 reviews 8.1/10 Comfort
  • 329 reviews 8/10 Cleanliness
  • 249 reviews 8.7/10 Breakfast
  • 232 reviews 8.9/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Melbourne