Quay West Suites Melbourne 5 stars

Customer review rating (ALL Rating) 4.8/5 1,915 reviews

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Apartment-style hotel in the heart of Melbourne, featuring outstanding views of the city

  • Stunning 15m magnesium mineral pool with great health benefits

  • 24-hour reception and undercover secure parking

Our accommodation(s)

Suite

1 Bedroom Superior Suite, 1 King or Queen Bed, Floors 4 - 9, Kitchen, Balcony

  • 3 pers. max
  • 52 / 559 sq ft
  • Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)
  • Most of the accommodation: Balcony

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Hotel location

Quay West Suites Melbourne

26 Southgate Avenue, Southbank
3006 MELBOURNE
Australia

GPS:-37.820398, 144.96709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

JARRAH BREAKFAST

Jarrah offers a café style breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,915 reviews

Customer review rating 4.5/5

Renee B. Business - Confirmed reviews ALL

There was an issue with the aircon in my room, the front desk staff were happy to help and tried to fix it when I went out for dinner. When I came back, there was no change and they were happy to relocate me to another room. One where thankfully the aircon was working. The staff were supportive and understanding and happy to help.

Dear Renee B., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that our front desk team was supportive in addressing the air conditioning issue and that you were relocated to a more comfortable room. Your satisfaction is important to us, and we appreciate your understanding during this situation. We hope to welcome you back to Quay West Suites Melbourne in the future. Best regards, Quay West Suites Melbourne

Customer review rating 4.5/5

Erik M. P. Couples - Confirmed reviews ALL

Well located, Comfortable stay, splendid service from reception staff. Breakfast could have a better and broader selection.

Dear Erik, Thank you for your kind words regarding our location, comfort, and the service provided by our reception staff. We appreciate your feedback regarding the breakfast selection and will take it into consideration as we continuously strive to enhance our offerings. Best regards, Quay West Suites Melbourne

Customer review rating 4.0/5

Janine L. Friends - Confirmed reviews ALL

buffet breakfast was great. spa was cold 3 out of 4 times i went down. pool and spa was 1 of the reasons i booked this venue so not happy.

Dear Janine, Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed the buffet breakfast. However, we regret that the temperature of the spa did not meet your expectations during your visits. We appreciate your comments and will take them into consideration. Goodbye and best regards, Quay West Suites Melbourne

Customer review rating 4.5/5

Brian S. Couples - Confirmed reviews ALL

Another great experience staying at Quay West. Great staff well located. Fantastic room upgrade.

Dear Brian, Thank you for your kind feedback. We are delighted to hear that you had another wonderful experience at Quay West Suites Melbourne. It is gratifying to know that our staff and location contributed positively to your stay, and we appreciate your recognition of the room upgrade. Best regards, Quay West Suites Melbourne

Customer review rating 5.0/5

James S. Business - Confirmed reviews ALL

I travel a lot with work, primarily north America, Europe and Australia. Put simply, I think the aparthotel is the best hotel I have stayed in. I'm trying to think of a way that my stay could have been improved, and I can't.

Dear James, Thank you for your wonderful feedback. We are delighted to hear that you consider our aparthotel the best you have experienced during your travels. Your satisfaction is our priority, and we appreciate your recognition of our efforts. We look forward to welcoming you back soon. Best regards, Quay West Suites Melbourne

Other web-users rate our hotel

  • 1,021 reviews 9.7/10 Location
  • 1,178 reviews 8.7/10 Room
  • 1,170 reviews 9.6/10 Service
  • 22 reviews 1.9/10 WiFi
  • 462 reviews 8.3/10 Comfort
  • 379 reviews 7.9/10 Breakfast
  • 337 reviews 8.3/10 Cleanliness
  • 284 reviews 7.9/10 Amenities

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