Quay West Suites Melbourne 5 stars

Name: Quay West Suites Melbourne - AccorHotels - ALL
Address: 26 Southgate Avenue, Southbank, MELBOURNE, 3006, Australia
Telephone: +61396936000
Rating: 4.8

Customer review rating (ALL Rating) 4.8/5 2,015 reviews

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26 Southgate Avenue, Southbank, 3006 MELBOURNE, Australia

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Quay West Suites Melbourne

Quay West is ideally located at Southbank overlooking the Yarra River. Adjacent to shops, restaurants and bars, next door to Hamer Hall & the National Gallery of Victoria, and a stroll to the sporting stadiums of Melbourne. Offering fully self-contained one, two and three bedroom apartments and all the services and facilities of a 5 star hotel. Experience our magnesium mineral pool and steam room along with modern gym and spa. Enjoy the ambience of Jarrah Restaurant and Bar with outdoor terrace.

With its exceptional location, Quay West Suites Melbourne provides the ideal base for exploring Melbourne. Business guests are just a short stroll from the Melbourne CBD, while guests looking to explore the best of Melbourne are within easy reach of Rod Laver Arena, the MCG, AAMI Stadium, Myer Music Bowl, Crown Casino, Federation Square, Melbourne Aquarium and Eureka Skydeck. This impressive Melbourne hotel is also within close proximity of a range of superb restaurants, bars, shops and public transport

Situated in Melbourne's Southbank - the city's vibrant waterfront hub - Quay West Suites Melbourne is surrounded by stylish restaurants, bars and attractions, such as Arts Centre Melbourne, Southgate and a stroll to the sporting stadiums of Melbourne.

We want your stay to be great! Contact the hotel on +613 9693 6000 or contact me directly on Jackie.Porter@accor.com

Jackie PORTER, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Feel reassured with access to AXA medical teleconsultation free of charge
Apartment-style hotel in the heart of Melbourne, featuring outstanding views of the city
Stunning 15m magnesium mineral pool with great health benefits
24-hour reception and undercover secure parking

Our accommodation(s)

Suite

1 Bedroom Superior Suite, 1 King or Queen Bed, Floors 4 - 9, Kitchen, Balcony

3 persons
52 m² / 559 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
Most of the accommodation: Balcony

Suite

1 Bedroom Superior Suite, City View, 1 King or 1 Queen Bed, Floors 4 - 9, Kitchen, Balcony

3 persons
52 m² / 559 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)
Views: City View
Most of the accommodation: Balcony

Apartment

1 Bedroom Deluxe Apartment, 1 King or 1 Queen Bed, Floors 10 - 15, Kitchen Balcony

3 persons
52 m² / 559 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
Most of the accommodation: Balcony

Apartment

1 Bedroom Deluxe Apartment, River View, 1 King or 1 Queen, Floors 10 - 15, Kitchen, Balcony

3 persons
52 m² / 559 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
Views: River side
Most of the accommodation: Balcony

Apartment

2 Bedroom 2 Bathroom Premium Apartment, 2 King Beds, Large Kitchen, Floors 16 - 26, Balcony

5 persons
90 m² / 968 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)
Most of the accommodation: Balcony

Apartment

2 Bedroom 2 Bathroom Superior Apartment, King & Queen, Floors 4 - 9, Kitchen, Balcony

6 persons
88 m² / 947 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single bed(s) and 1 x Double sofa bed(s)
Most of the accommodation: Balcony

Apartment

2 Bedroom 2 Bath Deluxe Apartment, River View, King & Queen, Floors 10 - 15, Kitchen, Balcony

6 persons
88 m² / 947 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single bed(s) and 1 x Double sofa bed(s)
Views: River side
Most of the accommodation: Balcony

Apartment

1 Bedroom Superior Suite, City View, 1 King or 1 Queen Bed, Floors 4 - 9, Kitchen, Balcony

3 persons
52 m² / 559 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

Apartment

1 Bedroom Deluxe Apartment, River View, 1 King or 1 Queen, Floors 10 - 15, Kitchen, Balcony

3 persons
52 m² / 559 sq ft

Bedding 1 x Queen size bed(s)
Views: River side

Apartment

2 Bedroom 2 Bathroom Premium Apartment, 2 King Beds, Large Kitchen, Floors 16 - 26, Balcony

5 persons
90 m² / 968 sq ft

Bedding 1 x Queen size bed(s) and 1 x Twin bed(s)

Apartment

3 Bedroom 2 Bath Premium Apartment, 2 Queen & 1 King, Large Kitchen, Floors 16 - 26, Balcony

7 persons
162 m² / 1743 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 1 x Twin bed(s)

Apartment

3 Bedroom 2 Bath Premium Apartment, 2 Queen & 1 King, Large Kitchen, Floors 16 - 26, Balcony

7 persons
162 m² / 1743 sq ft

Bedding 2 x Single bed(s) and 2 x King size bed(s)
Views: Panorama view
Most of the accommodation: Balcony

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Hotel location

Quay West Suites Melbourne

26 Southgate Avenue, Southbank
3006 MELBOURNE
Australia

GPS:-37.820398, 144.96709

+61 3 9693 6000

+61 3 9693 6099

FLINDERS STREET

Railway station

Access: 70 m / 0.04 mi 4 min walk / 9 min drive

STHRN CROSS STATION

Railway station

Access: 3.1 km / 1.93 mi 26 min walk / 7 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

JARRAH BREAKFAST

Jarrah offers a café style breakfast

Our guest reviews

Apartment great , experience dissapointing

Gabrielle R. Business - 11/24/2023 Confirmed reviews ALL

It all started great , the lady at reception was welcoming - I even got a complimentary upgrade . However when I woke up the next morning There was a guy outside my window doing works on my balcony I was horrified , I had not closed the curtains , noise was loud and I had not been even informed . To make matters worse when I informed concierge they were not apologetic at all . The matter could have been completely avoided with a simple note under the door . And then there was breakfast - food was cold and really nothing exciting there

Dear Gabrielle, Thank you for taking the time to tell us about your experience at the Quay West Suites Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Gabrielle, I am so sorry that must have given you such a right and for that I am sorry. there should have been a letter in the room, it appears it was removed from the suite by housekeeping and not replaced. I was also disappointed to know that reception did not apologise, this is unacceptable. I also note your comments regarding the breakfast offering and the temperature of the food, I will personally follow this up with the team. Gabrielle, please let me know next time you come back to Melbourne so that i can personally look after you. Please contact me directly on the mobile or email so I can look after you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards Jackie Porter General Manager 04…

Very welcoming.

Leanne Families - 11/24/2023 Confirmed reviews ALL

Staff were amazing, went above and beyond to make sure our stay was memorable.

Dear leanne, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Great location

Elizabeth K. Couples - 11/23/2023 Confirmed reviews ALL

Great stay but we stayed 2 nights and decided to stay 1 more and they wanted almost double the cost . We ended up across the road at the Mercure for less than half the cost. Which was great but a little disappointing from quay west . Stephen from the concierge was great and allowed us to keep our car at their car park which was very convenient and appreciated thank him for us .

Dear Elizabeth, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Comfortable, well located with wonderful staff

Graham P. Families - 11/23/2023 Confirmed reviews ALL

My wife and I stayed for ten days to experience Melbourne. We found Quay Suites conveniently close to the city and Southbank. We had pre booked for Hamer Hall and several Melbourne restaurants and we had to use trams only twice. The river Yarra activities were entertaining from our balcony and the in-house restaurant service was very good. Over all a memorable stay.

Dear Graham, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Welcoming staff, clean and pleasant room, delicious breakfast and great location.

Jan Families - 11/22/2023 Confirmed reviews ALL

No complaints. Friendly reception staff (the 2 James). Had to get lower and more flexible pillows which arrived quickly. Love the p[lace.

Dear Janette, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

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Web-users rating

Other web-users rate our hotel

941 reviews 9.5/10 Location
1,234 reviews 8.8/10 Room
1,266 reviews 9.5/10 Service
9 reviews 7/10 WiFi
489 reviews 8.2/10 Comfort
356 reviews 8.1/10 Cleanliness
284 reviews 8.7/10 Breakfast
246 reviews 8.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Quay West Suites Melbourne 5 stars

Hotel extras

Our accommodation(s)

1 Bedroom Superior Suite, 1 King or Queen Bed, Floors 4 - 9, Kitchen, Balcony

1 Bedroom Superior Suite, City View, 1 King or 1 Queen Bed, Floors 4 - 9, Kitchen, Balcony

Studio Room, 1 Queen Bed, Floors 4 - 15, Kitchenette

Studio Room, 1 King or 2 Single Beds, Floors 4 - 15, Kitchenette

Studio Room, 1 King or 2 Single Beds, Floors 4 - 15, Kitchenette

1 Bedroom Deluxe Apartment, 1 King or 1 Queen Bed, Floors 10 - 15, Kitchen Balcony

1 Bedroom Deluxe Apartment, River View, 1 King or 1 Queen, Floors 10 - 15, Kitchen, Balcony

2 Bedroom 2 Bathroom Premium Apartment, 2 King Beds, Large Kitchen, Floors 16 - 26, Balcony

2 Bedroom 2 Bathroom Superior Apartment, King & Queen, Floors 4 - 9, Kitchen, Balcony

2 Bedroom 2 Bath Deluxe Apartment, River View, King & Queen, Floors 10 - 15, Kitchen, Balcony

1 Bedroom Superior Suite, City View, 1 King or 1 Queen Bed, Floors 4 - 9, Kitchen, Balcony

1 Bedroom Deluxe Apartment, River View, 1 King or 1 Queen, Floors 10 - 15, Kitchen, Balcony

2 Bedroom 2 Bathroom Premium Apartment, 2 King Beds, Large Kitchen, Floors 16 - 26, Balcony

3 Bedroom 2 Bath Premium Apartment, 2 Queen & 1 King, Large Kitchen, Floors 16 - 26, Balcony

3 Bedroom 2 Bath Premium Apartment, 2 Queen & 1 King, Large Kitchen, Floors 16 - 26, Balcony

Hotel location

Hotel services

JARRAH BREAKFAST

JARRAH BAR AND TERRACE

Breakfast

Pool

Fitness center

Meetings & Events

Our guest reviews

Web-users rating

Our other establishments nearby

Quay West Suites Melbourne 5 stars

Description

Hotel extras

Our accommodation(s)

1 Bedroom Superior Suite, 1 King or Queen Bed, Floors 4 - 9, Kitchen, Balcony

1 Bedroom Superior Suite, City View, 1 King or 1 Queen Bed, Floors 4 - 9, Kitchen, Balcony

Studio Room, 1 Queen Bed, Floors 4 - 15, Kitchenette

Studio Room, 1 King or 2 Single Beds, Floors 4 - 15, Kitchenette

Studio Room, 1 King or 2 Single Beds, Floors 4 - 15, Kitchenette

1 Bedroom Deluxe Apartment, 1 King or 1 Queen Bed, Floors 10 - 15, Kitchen Balcony

1 Bedroom Deluxe Apartment, River View, 1 King or 1 Queen, Floors 10 - 15, Kitchen, Balcony

2 Bedroom 2 Bathroom Premium Apartment, 2 King Beds, Large Kitchen, Floors 16 - 26, Balcony

2 Bedroom 2 Bathroom Superior Apartment, King & Queen, Floors 4 - 9, Kitchen, Balcony

2 Bedroom 2 Bath Deluxe Apartment, River View, King & Queen, Floors 10 - 15, Kitchen, Balcony

1 Bedroom Superior Suite, City View, 1 King or 1 Queen Bed, Floors 4 - 9, Kitchen, Balcony

1 Bedroom Deluxe Apartment, River View, 1 King or 1 Queen, Floors 10 - 15, Kitchen, Balcony

2 Bedroom 2 Bathroom Premium Apartment, 2 King Beds, Large Kitchen, Floors 16 - 26, Balcony

3 Bedroom 2 Bath Premium Apartment, 2 Queen & 1 King, Large Kitchen, Floors 16 - 26, Balcony

3 Bedroom 2 Bath Premium Apartment, 2 Queen & 1 King, Large Kitchen, Floors 16 - 26, Balcony

Hotel location

Access and transport

Hotel services

JARRAH BREAKFAST

JARRAH BAR AND TERRACE

Breakfast

Pool

Fitness center

Meetings & Events

Our guest reviews

Web-users rating

Our other establishments nearby