Quay West Suites Melbourne 5 stars

Name: Quay West Suites Melbourne - AccorHotels - ALL
Address: 26 Southgate Avenue, Southbank, MELBOURNE, 3006, AU
Telephone: +61396936000
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 1,896 reviews

45 45 photos

26 Southgate Avenue, Southbank, 3006 MELBOURNE, Australia

See rates

Quay West Suites Melbourne

Quay West is ideally located at Southbank overlooking the Yarra River. Adjacent to shops, restaurants and bars, next door to Hamer Hall & the National Gallery of Victoria, and a stroll to the sporting stadiums of Melbourne. Offering fully self-contained one, two and three bedroom apartments and all the services and facilities of a 5 star hotel. Experience our magnesium mineral pool and steam room along with modern gym and spa. Enjoy the ambience of Jarrah Restaurant and Bar with outdoor terrace.

With its exceptional location, Quay West Suites Melbourne provides the ideal base for exploring Melbourne. Business guests are just a short stroll from the Melbourne CBD, while guests looking to explore the best of Melbourne are within easy reach of Rod Laver Arena, the MCG, AAMI Stadium, Myer Music Bowl, Crown Casino, Federation Square, Melbourne Aquarium and Eureka Skydeck. This impressive Melbourne hotel is also within close proximity of a range of superb restaurants, bars, shops and public transport

Situated in Melbourne's Southbank - the city's vibrant waterfront hub - Quay West Suites Melbourne is surrounded by stylish restaurants, bars and attractions, such as Arts Centre Melbourne, Southgate and a stroll to the sporting stadiums of Melbourne.

We want your stay to be great! Contact the hotel on +613 9693 6000 or contact me directly on Jackie.Porter@accor.com

Jackie Porter, Hotel Management

Hotel extras

Unwind in our 15m heated magnesium MagnaPool®, relaxing spa and modern fitness centre
Enjoy spacious 1, 2 and 3 bedroom apartments with fully equipped kitchens and living areas
Book a City View Apartment and enjoy spectacular Melbourne skyline views from your balcony
Stay just steps from Federation Square, the Yarra River and Melbourne's vibrant laneways
Enjoy a delicious buffet breakfast at Jarrah Restaurant, included in every public rate

Our accommodation(s)

Suite

1 Bedroom Superior Suite, 1 King or Queen Bed, Floors 4 - 9, Kitchen, Balcony

Located on levels 4 - 9, these spacious 56 sqm 1 Bedroom Suites have a separate bedroom, living and dining area, ensuite bathroom, fully equipped kitchen and full laundry facilities. All rooms have balconies with a view of local area

Most of the accommodation:
Balcony

Max. number of persons: 3
Area: From 52 m² / 559 sq ft

Bedding

Double sofa bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Ceramic glass cooktop
Coffee/tea making facilities
Dishwasher
Electric stove
Fridge
Full kitchen
Kettle
Kitchen extractor fan
Microwave
Mini-refrigerator
Pots/Pans/Dishes
Nespresso machine
Crockery and cooking utensils
Furnished Kitchen

Bathroom

Bathroom Facilities

Bathrobe
Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Slippers
Towel rack
Universal shaving plug

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet

Phone Facilities

Direct dial telephone
Phone with 2 handsets in room
Voice mail

Tv Facilities

Children's TV Channels
Dedicated Sports Channel beIN Sports
DVD player
Music TV channels
Satellite TV (Bouquet TV Canal+ and Canalsat)
TV with on-screen billing info
Pay per view moviesAdditional charge
42'/107 cm screen
Flat screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Blackout curtain
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Shoe polisher
Slippers

Electric Facilities

220/240 V AC
Converters/ Voltage adaptors

Room Services

Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Safe large enough to accommodate a laptop

3 pers. max
52 m² / 559 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)
Most of the accommodation: Balcony

See availabilities

Studio

Studio Room, 1 King or 2 Single Beds, Floors 4 - 15, Kitchenette

Open plan living with a work desk and separate sitting area. Kitchenette with sink, kettle and microwave. Furnished with 1 King bed or 2 King Single beds and located on levels 4 to 15

Max. number of persons: 3
Area: From 36 m² / 387 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

Kettle
Microwave
Mini-refrigerator
Nespresso machine
Crockery and cooking utensils

Bathroom

Bathroom Facilities

Bathrobe
Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Slippers
Towel rack
Universal shaving plug

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet

Phone Facilities

Direct dial telephone
Phone with 2 handsets in room
Voice mail

Tv Facilities

Children's TV Channels
Dedicated Sports Channel beIN Sports
DVD player
Music TV channels
Satellite TV (Bouquet TV Canal+ and Canalsat)
TV with on-screen billing info
Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Blackout curtain
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Shoe polisher
Slippers

Electric Facilities

220/240 V AC
Converters/ Voltage adaptors

Room Services

Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Safe large enough to accommodate a laptop

3 pers. max
36 m² / 387 sq ft

Bedding 1 x Twin bed(s)

See availabilities

Apartment

1 Bedroom Deluxe Apartment, 1 King or 1 Queen Bed, Floors 10 - 15, Kitchen Balcony

Located on the higher levels 10 - 15, these spacious & contemporary 56 sqm 1 Bedroom Suites have a separate bedroom, living and dining area, ensuite bathroom, fully equipped kitchen and full laundry facilities. All rooms have private balconies

Most of the accommodation:
Balcony

Max. number of persons: 3
Area: From 52 m² / 559 sq ft

Bedding

Double sofa bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Ceramic glass cooktop
Coffee/tea making facilities
Dishwasher
Electric stove
Fridge
Full kitchen
Kettle
Kitchen extractor fan
Microwave
Mini-refrigerator
Pots/Pans/Dishes
Nespresso machine
Crockery and cooking utensils
Furnished Kitchen

Bathroom

Bathroom Facilities

Bathrobe
Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Slippers
Towel rack
Universal shaving plug

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet

Phone Facilities

Direct dial telephone
Phone with 2 handsets in room
Voice mail

Tv Facilities

Children's TV Channels
Dedicated Sports Channel beIN Sports
DVD player
Music TV channels
Satellite TV (Bouquet TV Canal+ and Canalsat)
TV with on-screen billing info
Pay per view moviesAdditional charge
42'/107 cm screen
Flat screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Blackout curtain
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Shoe polisher
Slippers

Electric Facilities

220/240 V AC
Converters/ Voltage adaptors

Room Services

Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Safe large enough to accommodate a laptop

3 pers. max
52 m² / 559 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)
Most of the accommodation: Balcony

See availabilities

Apartment

2 Bedroom 2 Bathroom Superior Apartment, King & Queen, Floors 4 - 9, Kitchen, Balcony

Located on levels 4 - 9, these interconnecting 1 Bedroom Suites & Studio Rooms are perfect to share with 2 Queen beds or 1 Queen and 2 Single beds. One of the bedrooms has a private balcony overlooking the local area.

Most of the accommodation:
Balcony

Max. number of persons: 6
Area: From 88 m² / 947 sq ft

Bedding

Single bed(s) x2

Double sofa bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Ceramic glass cooktop
Coffee/tea making facilities
Dishwasher
Electric stove
Fridge
Full kitchen
Kettle
Kitchen extractor fan
Microwave
Mini-refrigerator
Pots/Pans/Dishes
Nespresso machine
Crockery and cooking utensils
Furnished Kitchen

Bathroom

Bathroom Facilities

Bathrobe
Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Slippers
Towel rack
Universal shaving plug

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet

Phone Facilities

Direct dial telephone
Phone with 2 handsets in room
Voice mail

Tv Facilities

Children's TV Channels
Dedicated Sports Channel beIN Sports
DVD player
Music TV channels
Satellite TV (Bouquet TV Canal+ and Canalsat)
TV with on-screen billing info
Pay per view moviesAdditional charge
42'/107 cm screen
Flat screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Blackout curtain
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Shoe polisher
Slippers

Electric Facilities

220/240 V AC
Converters/ Voltage adaptors

Room Services

Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Safe large enough to accommodate a laptop

6 pers. max
88 m² / 947 sq ft

Bedding 2 x Single bed(s) and 1 x Double sofa bed(s) and 1 x Queen size bed(s)
Most of the accommodation: Balcony

See availabilities

Apartment

2 Bedroom 2 Bath Deluxe Apartment, River View, King & Queen, Floors 10 - 15, Kitchen, Balcony

Located on the higher levels 10 - 15, these interconnecting 1 Bedroom Suite & Studio Rooms are perfect to share with 2 Queen beds or 1 Queen and 2 Singles (Limited Availability). One of the bedrooms has a private balcony overlooking the Yarra River.

Views:
River side
Most of the accommodation:
Balcony

Max. number of persons: 6
Area: From 88 m² / 947 sq ft

Bedding

Single bed(s) x2

Double sofa bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Ceramic glass cooktop
Coffee/tea making facilities
Dishwasher
Electric stove
Fridge
Full kitchen
Kettle
Kitchen extractor fan
Microwave
Mini-refrigerator
Pots/Pans/Dishes
Nespresso machine
Crockery and cooking utensils
Furnished Kitchen

Bathroom

Bathroom Facilities

Bathrobe
Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Slippers
Towel rack
Universal shaving plug

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet

Phone Facilities

Direct dial telephone
Phone with 2 handsets in room
Voice mail

Tv Facilities

Children's TV Channels
Dedicated Sports Channel beIN Sports
DVD player
Music TV channels
Satellite TV (Bouquet TV Canal+ and Canalsat)
TV with on-screen billing info
Pay per view moviesAdditional charge
42'/107 cm screen
Flat screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Blackout curtain
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Shoe polisher
Slippers

Electric Facilities

220/240 V AC
Converters/ Voltage adaptors

Room Services

Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Safe large enough to accommodate a laptop

6 pers. max
88 m² / 947 sq ft

Bedding 2 x Single bed(s) and 1 x Double sofa bed(s) and 1 x Queen size bed(s)
Views: River side
Most of the accommodation: Balcony

See availabilities

Apartment

1 Bedroom Superior Suite, City View, 1 King or 1 Queen Bed, Floors 4 - 9, Kitchen, Balcony

Located on levels 4 - 9, these rooms overlooking the CBD are spacious with a separate bedroom, living and dining area, ensuite bathroom, fully equipped kitchen and full laundry facilities. All rooms have private balconies looking over the city

Views:
City View

Max. number of persons: 3
Area: From 52 m² / 559 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

Kettle
Microwave
Mini-refrigerator
Nespresso machine
Crockery and cooking utensils

Bathroom

Bathroom Facilities

Bathrobe
Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Slippers
Towel rack
Universal shaving plug

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet

Phone Facilities

Direct dial telephone
Phone with 2 handsets in room
Voice mail

Tv Facilities

Children's TV Channels
Dedicated Sports Channel beIN Sports
DVD player
Music TV channels
Satellite TV (Bouquet TV Canal+ and Canalsat)
TV with on-screen billing info
Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Blackout curtain
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Shoe polisher
Slippers

Electric Facilities

220/240 V AC
Converters/ Voltage adaptors

Room Services

Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Safe large enough to accommodate a laptop

3 pers. max
52 m² / 559 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

See availabilities

Apartment

1 Bedroom Deluxe Apartment, River View, 1 King or 1 Queen, Floors 10 - 15, Kitchen, Balcony

Located on the higher levels 10-15, these Suites overlooking Yarra River are spacious with a separate bedroom, living and dining area, ensuite bathroom, fully equipped kitchen and full laundry facilities. All rooms have private balconies

Views:
River side

Max. number of persons: 3
Area: From 52 m² / 559 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

Kettle
Microwave
Mini-refrigerator
Nespresso machine
Crockery and cooking utensils

Bathroom

Bathroom Facilities

Bathrobe
Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Slippers
Towel rack
Universal shaving plug

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet

Phone Facilities

Direct dial telephone
Phone with 2 handsets in room
Voice mail

Tv Facilities

Children's TV Channels
Dedicated Sports Channel beIN Sports
DVD player
Music TV channels
Satellite TV (Bouquet TV Canal+ and Canalsat)
TV with on-screen billing info
Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Blackout curtain
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Shoe polisher
Slippers

Electric Facilities

220/240 V AC
Converters/ Voltage adaptors

Room Services

Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Safe large enough to accommodate a laptop

3 pers. max
52 m² / 559 sq ft

Bedding 1 x Queen size bed(s)
Views: River side

See availabilities

Apartment

2 Bedroom 2 Bathroom Premium Apartment, 2 King Beds, Large Kitchen, Floors 8 - 23, Balcony

Generously designed and luxuriously appointed, the 80 sqm 2 Bedroom Apartment is ideal for business or leisure travellers. With a large living room, full kitchen, laundry, 2 bathrooms and a private balcony, make this your home away from home.

Max. number of persons: 5
Area: From 90 m² / 968 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

Kettle
Microwave
Mini-refrigerator
Nespresso machine
Crockery and cooking utensils

Bathroom

Bathroom Facilities

Bathrobe
Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Slippers
Towel rack
Universal shaving plug

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet

Phone Facilities

Direct dial telephone
Phone with 2 handsets in room
Voice mail

Tv Facilities

Children's TV Channels
Dedicated Sports Channel beIN Sports
DVD player
Music TV channels
Satellite TV (Bouquet TV Canal+ and Canalsat)
TV with on-screen billing info
Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Blackout curtain
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Shoe polisher
Slippers

Electric Facilities

220/240 V AC
Converters/ Voltage adaptors

Room Services

Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Safe large enough to accommodate a laptop

5 pers. max
90 m² / 968 sq ft

Bedding 2 x King size bed(s)

See availabilities

Apartment

3 Bedroom 2 Bath Premium Apartment, 2 Queen & 1 King, Large Kitchen, Floors 16 - 26, Balcony

These individually-styled apartments are perfect overnight or for longer stays. Encompassing a large open plan living area, dining and kitchen, 3 bedrooms, 2 bathrooms, laundry and private balcony overlooking Melbourne's city skyline.

Max. number of persons: 7
Area: From 162 m² / 1743 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

Kettle
Microwave
Mini-refrigerator
Nespresso machine
Crockery and cooking utensils

Bathroom

Bathroom Facilities

Bathrobe
Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Slippers
Towel rack
Universal shaving plug

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet

Phone Facilities

Direct dial telephone
Phone with 2 handsets in room
Voice mail

Tv Facilities

Children's TV Channels
Dedicated Sports Channel beIN Sports
DVD player
Music TV channels
Satellite TV (Bouquet TV Canal+ and Canalsat)
TV with on-screen billing info
Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room

Comfort Features

Alarm clock
Blackout curtain
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Shoe polisher
Slippers

Electric Facilities

220/240 V AC
Converters/ Voltage adaptors

Room Services

Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Safe large enough to accommodate a laptop

7 pers. max
162 m² / 1743 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 1 x Twin bed(s)

See availabilities

Hotel location

Quay West Suites Melbourne

26 Southgate Avenue, Southbank
3006 MELBOURNE
Australia

GPS:-37.820398, 144.96709

+61 3 9693 6000

+61 3 9693 6099

FLINDERS STREET

Railway station

Access: 70 m / 0.04 mi 4 min walk / 9 min drive

STHRN CROSS STATION

Railway station

Access: 3.1 km / 1.93 mi 26 min walk / 7 min drive

EUREKA SKY DECK

Tourist attraction

Access: 300 m / 0.19 mi 6 min walk / 1 min drive

MELB AQUARIUM

Aquarium

Access: 1.3 km / 0.81 mi 15 min walk / 17 min drive

MYER MUSIC BOWL

Opera/symphony/concert hall

Access: 1.4 km / 0.87 mi 18 min walk / 12 min drive

ROD LAVER ARENA

Sports centre

Access: 1.7 km / 1.06 mi 21 min walk / 5 min drive

FEDERATION SQUARE

Tourist attraction

Access: 2.1 km / 1.3 mi 10 min walk / 5 min drive

CROWN CASINO

Casino

Access: 2.1 km / 1.3 mi 12 min walk / 5 min drive

MELBOURNE ZOO

Zoo

Access: 5 km / 3.11 mi 1 hrs 7 min walk / 13 min drive

MELBOURNE MUSEUM

Museums

Access: 5.7 km / 3.54 mi 37 min walk / 12 min drive

LUNA PARK

Amusement park

Access: 7.1 km / 4.41 mi 15 min drive

DOCKLANDS

Shopping district

Access: 2.9 km / 1.8 mi 8 min walk / 39 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

Shuttle

TULLAMARINE Additional charge
MEL Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

97 rooms
12 connecting rooms
100 non-smoking rooms
26 floors

Languages spoken at the hotel

English
Indonesian
Swedish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

Complementary Self Service Laundry
Laundry / Valet Services Additional charge
Pressing Additional charge
Dry cleaning / Ironing Additional charge

Wi-Fi

High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
High speed transmission line

Air conditioning

Desk equipment available

Plugs and converters available on desks
Umbrellas

Iron

Iron at reception

Safe deposit box at reception

Safe deposit box at reception

Check In & Check-out facilities

Express check-in
Express check-out
Late Checkout

Luggage storage

Luggage storage

Concierge

Concierge

Porter

Porter

Limousine

Limousine Additional charge

Catering

One Restaurant

One Bar

Breakfast

Breakfast à la carte Additional charge

Business

3 Meeting rooms

Family

Babysitting on request

Babysitting on request

Services for children

Children''s TV Channels

Well-being

15m Magnesium Mineral Pool & Spa

Covered
On site

Modern Gym & Steam Room

On site

Parking information

On site
Indoor parking
Private
100 parking spaces
Parking opened 24/7
Max Limited Height: 2 m / 6.562 ft
Parking pricing: 27.64 € 45 AUD Per day
Parking for a month
Parking for a week

Services & equipment

Stairs

Vehicles

Motorcycle places

Security

Well-lit parking
Extinguisher
Sprinkler
CO detection in car park
Controled access parking
Parking equipped with lights
Smoke extractors in car park

Accessibility

Elevators
Accessible parking

JARRAH BREAKFAST

Jarrah offers a café style breakfast

Cooking style: Cafe
Capacity: 50
Accessibility: Accessible service

3006 Melbourne, Australia

+61 3 9693 6000

Monday	07:00 AM - 10:00 AM
Tuesday	07:00 AM - 10:00 AM
Wednesday	07:00 AM - 10:00 AM
Thursday	07:00 AM - 10:00 AM
Friday	07:00 AM - 10:00 AM
Saturday	07:00 AM - 10:00 AM
Sunday	07:00 AM - 10:00 AM

Other informations

Services

Air conditioning
Wheelchair access
Free Wireless internet (WiFi)
Booster Seats available (for Baby)
Non Smoking Area
Terrace

Payment

Credit card

Credit cards

American Express
Mastercard
Diners Club
Visa

Wine and other drinks information

Soft drinks

Accommodate food

Children menu
Gluten-free menu
Vegetarian menu

Jarrah offers a café style breakfast

JARRAH BAR AND TERRACE

Toast the end of the working day and enjoy the delightful outdoors Jarrah Bar is the ideal spot to catch up with friends or colleagues for a drink as you sample the extensive food and beverage selection on offer.

Bar Type: BAR
Capacity: 70
Accessibility: Accessible service

+61 3 9693 6000

Monday	05:00 PM - 10:00 PM
Tuesday	05:00 PM - 10:00 PM
Wednesday	05:00 PM - 10:00 PM
Thursday	05:00 PM - 10:00 PM
Friday	05:00 PM - 10:00 PM
Saturday	05:00 PM - 10:00 PM
Sunday	Closed

Other informations

Services

Air conditioning
Free Wireless internet (WiFi)
Wheelchair access
Terrace

Payment

Credit card

Credit cards

American Express
Mastercard
Diners Club
Visa

Wine and other drinks information

Apéritif
Cocktail
Wine by the glass available
Soft drinks
Digestifs

Snacks facilities

Cold snacks
Hot snacks

Breakfast

Services

Hot Breakfast
Cold breakfast

Restaurant

Jarrah Restaurant

Pool

15m Magnesium Mineral Pool & Spa

Monday	06:00 AM - 10:00 PM
Tuesday	06:00 AM - 10:00 PM
Wednesday	06:00 AM - 10:00 PM
Thursday	06:00 AM - 10:00 PM
Friday	06:00 AM - 10:00 PM
Saturday	06:00 AM - 10:00 PM
Sunday	06:00 AM - 10:00 PM

Location

On site
0 m / 0 mi

Pool features

Indoor pool
Heated Pool
Chlorure treatment

At your disposal

Shower

Access & Security

Staff trained in first aid

Dimension

Pool Depth Min: 1.2 m / 3.94 ft
Pool Depth Max: 1.2 m / 3.94 ft
Pool Size Min: 4.4 m / 14.44 ft
Pool Size Max: 14.8 m / 48.56 ft

Fitness center

Location

On site
0 m / 0 mi

Fitness equipment

Free weights
Rowing machine
Exercise Bike
Treadmill
Fitness machines
Fitness machines with individual screens

Wellness services and equipments

Spa bath

Modern Gym & Steam Room

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 128 m² / 1377.779 sq ft
Maximum seats capacity: 120
Maximum capacity for banquets: 100

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 1,896 reviews

Jarvis S. C. Business - 11/8/2026 Confirmed reviews ALL

Dear Jarvis, Thank you for your kind words regarding your recent stay at Quay West Suites Melbourne. We are delighted to hear that you found our location convenient and enjoyed our staff's service. Your feedback is greatly appreciated. Goodbye and best regards, Quay West Suites Melbourne

Elizabeth R. Couples - 11/8/2026 Confirmed reviews ALL

Dear Elizabeth, Thank you for your kind words regarding our location and the comfort of our apartments. We are pleased to hear that you found our accommodations well-equipped and to your satisfaction. Best regards, Quay West Suites Melbourne

Judy B. Solo - 11/7/2026 Confirmed reviews ALL

Dear Judy, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your time at Quay West Suites Melbourne, especially with the horse racing events nearby. We hope to welcome you back in the future. Best regards, Quay West Suites Melbourne

Pankaj N. K. Families - 11/7/2026 Confirmed reviews ALL

We had a wonderful stay at Hotel Quay Melbourne. The hotel was excellent, with great amenities and comfortable facilities. The breakfast was particularly impressive, with a great selection and quality of food. Overall, we had a very pleasant experience and thoroughly enjoyed our stay. The hotel exceeded our expectations, and we would happily recommend it to others. Looking forward to staying here again!

Dear Pankaj Thank you for your kind words regarding your recent stay at Quay West Suites Melbourne. We are delighted to hear that you found our amenities and facilities to be excellent, and that you enjoyed the breakfast selection. It is always gratifying to know that our efforts to provide a pleasant experience resonate with our guests. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Quay West Suites Melbourne

Wai T. H. Business - 11/7/2026 Confirmed reviews ALL

Dear Wai, Thank you for your positive feedback regarding our location and amenities. We are delighted T. hear that you enjoyed your stay with us. Your satisfaction is important T. us, and we hope T. welcome you back soon. Best regards, Quay West Suites Melbourne

Dear Paul K., Thank you for sharing your feedback regarding your recent stay with us. We sincerely regret that your experience did not meet your expectations, particularly concerning the cleanliness of your room and the service at the bar. Your comments about the items left beside the spa bath and the breakfast quality have been noted and will be reviewed with our team to enhance our service standards. We appreciate your positive remarks about some of our staff interactions and will strive to build on these strengths. Your feedback is invaluable to us as we continuously seek to improve our guest experience. Goodbye and best regards, Quay West Suites Melbourne

Troy R. Couples - 11/9/2026 Confirmed reviews ALL

Incorrect room... and faulty/ lagging TV. But service was grest from James.

Dear Troy R., Thank you for sharing your feedback regarding your recent stay. We acknowledge your concerns about the room issues and appreciate your kind words about our staff. Your comments will be taken into consideration as we continually strive to enhance our guest experience. Goodbye, Quay West Suites Melbourne

Jane R. Families - 11/9/2026 Confirmed reviews ALL

We enjoy Quay West, the location is the best, it is clean and has all the amenities we love. The staff are very nice and always helpful.

Dear Jane, Thank you for your kind feedback regarding your recent stay at Quay West Suites Melbourne. We are delighted to hear that you enjoyed our location, cleanliness, and amenities, as well as the service provided by our staff. We look forward to welcoming you back in the future. Best Regards Stephen Zuideveld Operations Manager

Xavier H. Friends - 11/9/2026 Confirmed reviews ALL

We had a fabulous stay with friends here for Derby Day. Views were awesome, comfortable beds and great central location to restaurants and events.

Dear Xavier, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our central location, exceptional service, and comfortable accommodations. We look forward to welcoming you back for another wonderful experience. Best regards, Quay West Suites Melbourne

Natalie T. Families - 11/9/2026 Confirmed reviews ALL

Enjoy the stay - all staff were very friendly and helpful.

Dear Natalie, Thank you for your kind words regarding your stay with us. We are pleased to hear that our staff made a positive impression and contributed to your experience. We look forward to welcoming you back in the future. Best regards, Quay West Suites Melbourne

Jarvis S. C. Business - 11/8/2026 Confirmed reviews ALL

Great stay, excellent staff and service, everything was great and respectful

Elizabeth R. Couples - 11/8/2026 Confirmed reviews ALL

Great location and very comfortable, well equipped apartment.

Judy B. Solo - 11/7/2026 Confirmed reviews ALL

Horse Racing

Pankaj N. K. Families - 11/7/2026 Confirmed reviews ALL

Wai T. H. Business - 11/7/2026 Confirmed reviews ALL

Good

Jenny B. Friends - 11/6/2026 Confirmed reviews ALL

We stayed overnight and for first time. It was excellent. Reception staff. Stephen and ladies were lovely, very friendly and very helpful. Amazing comfy bed.

Dear Jenny, Thank you for your kind words. We are delighted to hear that you had an excellent experience during your stay, and we appreciate your compliments regarding our staff and comfortable accommodations. We look forward to welcoming you back in the future. Best regards, Quay West Suites Melbourne

Jillian F. Solo - 11/5/2026 Confirmed reviews ALL

Express check in and check out. Friendly staff. Amazing pool and spa 😍. And had everything I needed for my stay.

Dear Jillian, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our express check-in and check-out, as well as the pool and spa facilities. Your positive feedback about our staff is greatly appreciated. Goodbye and best wishes, Quay West Suites Melbourne

Xinwei L. Business - 11/5/2026 Confirmed reviews ALL

The main issue was we had no wifi signal in our room, we asked to fix it, reception tried to restart the router but it did not work. We had to purchase our own extra mobile data plans.

Dear Xinwei, Thank you for your positive feedback regarding our location and upgrade. I regret to hear about the Wi-Fi inconvenience you experienced. We appreciate your understanding and will take your comments into consideration to enhance our services. We trust you appreciated the complimentary points. Best regards, Quay West Suites Melbourne

Justine S. Business - 11/5/2026 Confirmed reviews ALL

Great spot - friendly stafg

Dear Justine, Thank you for your kind words about our location and team. We are delighted to hear that you enjoyed your stay and appreciated the service provided by our staff. Best regards, Quay West Suites Melbourne

Michelle P. Couples - 11/5/2026 Confirmed reviews ALL

To be very honest I’ve never felt more disappointed. We have always been looked after with Accor and have travelled to Asia also booking Accor hotels. They are always my first preference. This experience has just left me embarrassed. It was husband’s 60th Birthday, I had booked months in advance and requested special consideration for a room based on his birthday. There was no view of the river, yet most of the hotel faces it. I would have gladly upgraded (and paid) to have a better room had we not arrived at 11pm at night after a very delayed flight from Sydney. The bedroom had peeling wall decor and the paint unfinished around the curtains. The balcony was filthy with dirt and was not welcoming at all to sit out on. I’ve stayed at multiple hotels in Melbourne. All different price ranges and the there was no value for money on this booking. I understand that Melbourne is busy around his birthday (being Melbourne cup) but surely being a regular Accor member some consideration of room allocation could have been given. I actually looked online that same evening and there was availability at the Crown, Oakwood and the Langham for similar pricing (not all had availability of a suite) The staff were helpful permitting us an extra 30mins check out and held our bags and my hat, only to not have my hat returned to me. I have photos of the room and happy to share these.

Dear Michelle, Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the disappointment you experienced, especially during such a significant occasion as your husband's 60th birthday. It is disheartening to learn that your room did not meet your expectations in terms of view and condition. We strive to provide memorable experiences for our guests, and your comments regarding the peeling décor and cleanliness of the balcony are noted. While I understand your frustration regarding room allocation, particularly as a valued Accor member, we do our best to accommodate requests based on availability at the time of check-in. I appreciate your acknowledgment of our staff's efforts to assist you during your stay, although I regret the oversight regarding your hat. Your feedback is invaluable, and I assure you it will be shared with the relevant teams to ensure we enhance our service and facilities. Thank you once again for your insights, and I hope you will consider us for your future stays. Best regards, Quay West Suites Melbourne

Mia M. Families - 11/4/2026 Confirmed reviews ALL

The pool was fantastic and the location was great. Upon arrival we pulled in to check in and ask about parking. There was only 1 staff member working and no offer to assist with bags to the room, we had a few bags and a toddler. We are not generally picky people but when you splurge for a stay away you hope for good service. The room was clean and well maintained though the toilet did not flush properly and the view was absolutely atrocious, out into a very bare street with people walking past frequently.

Dear Mia, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our location and found the pool to be fantastic. However, we regret to learn of your concerns regarding the service upon your arrival and the issues you encountered with the toilet and the room view. Your experience does not reflect the standard we strive to maintain. We appreciate your comments regarding the staffing levels during your check-in, and we will certainly review this feedback with our team. Additionally, we encourage guests to report any maintenance issues as they arise, so we can address them promptly. We sincerely value your input as it helps us improve our services. Thank you once again for your review. Best regards, Quay West Suites Melbourne

Gavin M. Couples - 11/4/2026 Confirmed reviews ALL

Had a great experience , view of city/river was perfect from 1410 & Jarrah Brekky was exceptional each morning Staff & service was outstanding . We thoroughly enjoyed our stay at Quay west & we will be back !!

Dear Gavin, Thank you for sharing your positive experience at Quay West Suites Melbourne. We are delighted to hear that you enjoyed the exceptional views from your suite, along with the quality of our amenities and services. It is wonderful to know that our breakfast offerings and staff contributed to your enjoyable stay. We look forward to welcoming you back in the future for another memorable visit. Best regards, Quay West Suites Melbourne

Terri M. Solo - 11/2/2026 Confirmed reviews ALL

Always from the moment I arrive until I leave it’s always an amazing and comfortable stay. The staff are the best at any hotel I’ve stayed and I’ve stayed at plenty. From the front desk crew to the cleaners - everyone is genuine

Dear Terri, Thank you for your kind words regarding your recent stay. We are delighted to hear that you consistently enjoy an amazing and comfortable experience with our dedicated staff. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Quay West Suites Melbourne

James P. Business - 11/1/2026 Confirmed reviews ALL

Everything went well, the staff were so helpful, and the room was great with an amazing view over Flinders streeet

Dear James, Thank you for your positive feedback. We are delighted to hear that you found your stay relaxing and appreciated the helpfulness of our staff, as well as the exceptional view from your room. We look forward to welcoming you back in the future. Best regards, Quay West Suites Melbourne

Clayton I. Couples - 11/1/2026 Confirmed reviews ALL

Good location, good size suites, great amenities, and wonderful staff

Dear Clayton, Thank you for your kind words regarding your recent stay at Quay West Suites Melbourne. We are delighted to hear that you found our location, suite size, amenities, and staff to your satisfaction. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Quay West Suites Melbourne

Web-users rating

Other web-users rate our hotel

993 reviews 9.7/10 Location
1,128 reviews 8.5/10 Room
1,114 reviews 9.5/10 Service
27 reviews 2.1/10 WiFi
455 reviews 8.2/10 Comfort
378 reviews 7.7/10 Breakfast
325 reviews 8.1/10 Cleanliness
195 reviews 7.8/10 Vibe

204 reviews 9.6/10 Location
222 reviews 8.2/10 Room
223 reviews 9.4/10 Service
79 reviews 7.8/10 Breakfast
77 reviews 7.4/10 Cleanliness
40 reviews 8.8/10 Pool
23 reviews 7.4/10 Wellness Area

202 reviews 9.6/10 Location
254 reviews 8.9/10 Room
278 reviews 9.7/10 Service
5 reviews 1.4/10 WiFi
87 reviews 8.4/10 Breakfast
84 reviews 8.2/10 Comfort
69 reviews 8.6/10 Cleanliness
56 reviews 8.2/10 Amenities

71 reviews 9.7/10 Location
94 reviews 8.9/10 Room
106 reviews 9.4/10 Service
7 reviews 2.1/10 WiFi
33 reviews 8.2/10 Comfort
27 reviews 8.5/10 Cleanliness
26 reviews 7.5/10 Breakfast
9 reviews 8.6/10 Pool

30 reviews 9.8/10 Location
49 reviews 7.9/10 Room
57 reviews 9.7/10 Service
20 reviews 8.3/10 Comfort
12 reviews 7.7/10 Breakfast
10 reviews 7.9/10 Amenities
8 reviews 7.8/10 Cleanliness
7 reviews 7/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

Yes, Quay West Suites Melbourne regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.