Fantastic apartment with plenty of space. Very quiet and enjoyed our stay.

The staff were welcoming and friendly. The rooms were clean with everything you needed. The bed and pillows was so comfortable like sleeping on a cloud. The location perfect - beautiful river walk, close to galleries, etc. Close to train station and tram stops, markets and shopping. Fantastic stay. Will come again.

We stayed with my elderly parents and infant twins and had a great time with everything melbourne has to offer right at our doorstep. A room upgrade to a 3 bedroom suite was so welcome so we each had our own bedroom. The lounge was vast with expansive river and city views and with 2 bathrooms a full kitchen and a laundry we had everything we needed for a fabulous stay.

Incredible 3 bed apartment. Service was excellent and staff were super helpful and friendly.

My husband and I just enjoyed a delightful 11-night stay at the Quay West Suites in Melbourne. We were originally given 1405 but asked to change as the view was somewhat restricted. We were moved to 1503 which was much lighter with the added bonus of good cross-ventilation (important in these times of Covid!). Furnishings were of a high standard, the bed was extremely comfortable, toiletries were good and we loved the fact that we had our own washing machine and dishwasher, plus a huge cupboard for storing suitcases and Christmas presents. The staff on the front desk were a delight, especially Stephen, James and Nathalie. Only negatives that I can think of were that the rinse aid light on the dishwasher was on when we arrived and the rinse aid was not replenished during our stay despite the fact that I twice asked for some. Also, the windows and balcony glass could use a clean. But those are small niggles and we will definitely stay here again as we enjoyed our stay immensely.

We had a wonderful stay with Quay West - as always. It's in the best place with the best views. Love the room layout and the balcony. We wouldn't stay anywhere else.

Stayed here many times over the years. Best part it’s always the same Excellent

As above

Always a great spot! Did notice a few things looking tired in the room - broken cord on the blinds, curtains off their hooks, glassware not matching

Last minute decision to bring our family in to the city to check out Christmas in Melbourne. Had a lovely stay - river view room amazing, with Christmas lights visibile. Great location, close to Fed Square and Southbank. Great room. Will be back.

I have now been through two lockdowns in Melbourne and stayed at the Quay West Suites for many months during this time. The staff and the quality of the apartments are first class and made the lockdown almost enjoyable. Special mention to Jacki, Steven, James and Natalie for always being positive and providing an outstanding service. Great location on the River with close access to the City. thoroughly recommend this accommodation.

I have to start with the staff as we have travelled extensively in Australia and to lesser extent around the world and I can honestly say the staff at Quay West Suite Melbourne were the best we have encountered. Even behind the masks their smiles were engaging, their professionalism and helpful attitude was superior. From Stephen, Jacquie and the entire front desk - they could not do enough to help. The restaurant staff where we had an amazing breakfast were exceptional. We chose to book the Deluxe Suite River view as it had a full kitchen which was well equipped and a washing machine/tumble dryer as well. The view of the Yarra river at night was exceptional and the Christmas lights were an added bonus. The bed was super comfy and the choice of cushions a great idea. The bathroom toilet were soft and fluffy and the balcony was an added extra. We did not use the gym or pool but they looked to be good Staying in South Bank was fantastic - an easy walk over the river to the City centre and the abundance of restaurants in South Bank was useful. There were easy longer walks to the Botanical Garden, the MCG and the Rod Laver Stadium We paid for the undercover parking which was convenient although some of the twists and turns a little challenging at times. I have already recommended the hotel to friends and family and intend to give it the 5 star rating on TripAdvisor. We enjoyed our stay and will most certainly return.

Very enjoyable. Good access to the NGV ( St Kilda Road and Fed Square ). Close to public transport to get about; in my case to South Melbourne. Covid has meant not all restaurants are open but still plenty to occupy my time.

Couldn't be happier with 2 nights at Quay West Suites. Upgraded to a one bedroom apartment. Beautiful welcome on arrival. Bed was so comfy. Apartment was spotless. Awesome location. Highly recommended!

Lovely as usual, check in easy and all the staff are wonderful as so helpful. Apartments are lovely and very comfy beds. Every thing you need for a home away from home. Location is great, easy walk into the city