Quay West Suites Melbourne 5 stars

Customer review rating (ALL Rating) 4.8/5 2,253 reviews

Best price
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Quay West Suites Melbourne - Image 1
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26 Southgate Avenue, Southbank, 3006 MELBOURNE, Australia

Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Apartment-style hotel in the heart of Melbourne, featuring outstanding views of the city

  • Stunning 15m magnesium mineral pool with great health benefits

  • 24-hour reception and undercover secure parking

Our accommodation(s)

Suite

1 Bedroom Superior Suite, 1 King or Queen Bed, Floors 4 - 9, Kitchen, Balcony

  • 3 pers. max
  • 52 m² / 559 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
  • Most of the accommodation: Balcony

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Hotel location

Quay West Suites Melbourne

26 Southgate Avenue, Southbank
3006 MELBOURNE
Australia

GPS:-37.820398, 144.96709

Telephone
Fax +61 3 9693 6099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

JARRAH BREAKFAST

Jarrah offers a café style breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,253 reviews

TripAdvisor Rating  4.5/5  1,523 reviews

Certificate of excellence 2023

Genuine and compassionate service

TripAdvisor rating 5.0/5

Jake C Business - TripAdvisor review

The staff (James & Georgia) are both extremely welcoming, friendly and accommodating. I can’t remember the last time I was greeted so genuinely at a hotel. The location is perfect, next to the shops. The hotel is clean. But the best aspect so far undoubtedly has been the welcoming experience from the staff.

Good All Rounder

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Third stay in as many years. The experience is made easy.

Dear David, David so fabulous to see you last week. We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Lovely staff

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

From the moment we checked in the staff were friendly and hospitable. Room was very nice

Dear Peter, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Perfect Location

Customer review rating 5.0/5

Daniel S. Business - Confirmed reviews ALL

Attended Melbourne with a colleague for a conference.

Dear Daniel, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

Stunning apartments and location

Customer review rating 4.5/5

Marissa Families - Confirmed reviews ALL

We stayed in a 2 bedroom & 2 bathroom premier apartment for two nights. The apartment was clean, well presented and comfortable. Customer service was outstanding from hotel staff. We'll definitely return!

Dear Marissa, We very much appreciate your comments regarding your stay at the Quay West Suites Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Jackie Porter General Manager 04…

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,014 reviews 9.7/10 Location
  • 1,253 reviews 8.9/10 Room
  • 1,323 reviews 9.6/10 Service
  • 13 reviews 4.7/10 WiFi
  • 480 reviews 8.4/10 Comfort
  • 419 reviews 8.6/10 Breakfast
  • 344 reviews 8.9/10 Cleanliness
  • 280 reviews 8.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.