Quay West Suites Melbourne 5 stars

Customer review rating (ALL Rating) 4.7/5 1,872 reviews

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Description

Hotel extras

  • Apartment-style hotel in the heart of Melbourne, featuring outstanding views of the city

  • Stunning 15m magnesium mineral pool with great health benefits

  • 24-hour reception and undercover secure parking

Our accommodation(s)

Book this hotel
Room 1

Suite

1 Bedroom Superior Suite, 1 King or Queen Bed, Floors 4 - 9, Kitchen, Balcony

Located on levels 4 - 9, these spacious 56 sqm 1 Bedroom Suites have a separate bedroom, living and dining area, ensuite bathroom, fully equipped kitchen and full laundry facilities. All rooms have balconies with a view of local area

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 52 m² / 559 sq ft

Bedding

Double sofa bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Nespresso machine
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DVD player
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • TV with on-screen billing info
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 52 m² / 559 sq ft
  • Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)
  • Most of the accommodation: Balcony

Open plan living with a work desk and separate sitting area. Kitchenette with sink, kettle and microwave. Furnished with 1 King bed or 2 King Single beds and located on levels 4 to 15

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DVD player
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • TV with on-screen billing info
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop

Apartment

2 Bedroom 2 Bathroom Superior Apartment, King & Queen, Floors 4 - 9, Kitchen, Balcony

Located on levels 4 - 9, these interconnecting 1 Bedroom Suites & Studio Rooms are perfect to share with 2 Queen beds or 1 Queen and 2 Single beds. One of the bedrooms has a private balcony overlooking the local area.

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 88 m² / 947 sq ft

Bedding

Single bed(s) x2

Double sofa bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Nespresso machine
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DVD player
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • TV with on-screen billing info
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop

Apartment

2 Bedroom 2 Bath Deluxe Apartment, River View, King & Queen, Floors 10 - 15, Kitchen, Balcony

Located on the higher levels 10 - 15, these interconnecting 1 Bedroom Suite & Studio Rooms are perfect to share with 2 Queen beds or 1 Queen and 2 Singles (Limited Availability). One of the bedrooms has a private balcony overlooking the Yarra River.

  • Views:

    River side

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 88 m² / 947 sq ft

Bedding

Single bed(s) x2

Double sofa bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Nespresso machine
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DVD player
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • TV with on-screen billing info
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop

Apartment

1 Bedroom Superior Suite, City View, 1 King or 1 Queen Bed, Floors 4 - 9, Kitchen, Balcony

Located on levels 4 - 9, these rooms overlooking the CBD are spacious with a separate bedroom, living and dining area, ensuite bathroom, fully equipped kitchen and full laundry facilities. All rooms have private balconies looking over the city

  • Views:

    City View

Max. number of persons
3
Area
From 52 m² / 559 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DVD player
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • TV with on-screen billing info
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop

Apartment

1 Bedroom Deluxe Apartment, River View, 1 King or 1 Queen, Floors 10 - 15, Kitchen, Balcony

Located on the higher levels 10-15, these Suites overlooking Yarra River are spacious with a separate bedroom, living and dining area, ensuite bathroom, fully equipped kitchen and full laundry facilities. All rooms have private balconies

  • Views:

    River side

Max. number of persons
3
Area
From 52 m² / 559 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DVD player
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • TV with on-screen billing info
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop

Apartment

2 Bedroom 2 Bathroom Premium Apartment, 2 King Beds, Large Kitchen, Floors 8 - 23, Balcony

Generously designed and luxuriously appointed, the 80 sqm 2 Bedroom Apartment is ideal for business or leisure travellers. With a large living room, full kitchen, laundry, 2 bathrooms and a private balcony, make this your home away from home.

Max. number of persons
5
Area
From 90 m² / 968 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DVD player
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • TV with on-screen billing info
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop

Apartment

3 Bedroom 2 Bath Premium Apartment, 2 Queen & 1 King, Large Kitchen, Floors 16 - 26, Balcony

These individually-styled apartments are perfect overnight or for longer stays. Encompassing a large open plan living area, dining and kitchen, 3 bedrooms, 2 bathrooms, laundry and private balcony overlooking Melbourne's city skyline.

Max. number of persons
7
Area
From 162 m² / 1743 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DVD player
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • TV with on-screen billing info
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop

Hotel location

Quay West Suites Melbourne

26 Southgate Avenue, Southbank
3006 MELBOURNE
Australia

GPS:-37.820398, 144.96709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • TULLAMARINE Additional charge
  • MEL Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 97 rooms
  • 12 connecting rooms
  • 100 non-smoking rooms
  • 26 floors

Languages spoken at the hotel

  • English
  • Indonesian
  • Swedish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Complementary Self Service Laundry
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Breakfast à la carte Additional charge

Business

3 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s TV Channels

Well-being

15m Magnesium Mineral Pool & Spa

  • Covered
  • On site

Modern Gym & Steam Room

  • On site
  • On site
  • Indoor parking
  • Private
  • 100 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.562 ft
  • Parking pricing: 28.24 € 45 AUD Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

JARRAH BREAKFAST

Jarrah offers a café style breakfast

Cooking style
Cafe
Capacity
50
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Jarrah offers a café style breakfast

Toast the end of the working day and enjoy the delightful outdoors Jarrah Bar is the ideal spot to catch up with friends or colleagues for a drink as you sample the extensive food and beverage selection on offer.

Modern Gym & Steam Room

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,872 reviews

Customer review rating 4.5/5

Robyn M. Families - Confirmed reviews ALL

Dear Robyn, Thank you for your kind words regarding our reception staff and the overall experience during your stays. We appreciate your feedback about breakfast and will consider it in our future offerings. We look forward to welcoming you back soon. Best regards, Quay West Suites Melbourne

Customer review rating 4.5/5

Marie G. Solo - Confirmed reviews ALL

Dear Marie, Thank you for your positive feedback. We are delighted to hear that you had a great experience at Quay West Suites Melbourne. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Quay West Suites Melbourne

Customer review rating 4.0/5

Anthony R. Families - Confirmed reviews ALL

Dear Anthony, Thank you for your positive feedback regarding your stay with us. We appreciate your comments about our location and cleanliness. We will take your suggestions regarding the parking area into consideration for future improvements. Best regards, Quay West Suites Melbourne

Customer review rating 4.5/5

Taylor F. Families - Confirmed reviews ALL

Dear Taylor, Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that you found our accommodations spacious and enjoyed the convenience of our central location. It is also wonderful to know that the fold-out couch and blockout curtains met your needs, and that you appreciated the service and outdoor seating area. We hope to welcome you and your family back to Quay West Suites Melbourne in the future. Best regards, Quay West Suites Melbourne

Customer review rating 5.0/5

Craig S. Families - Confirmed reviews ALL

Dear Craig, Thank you for your kind words regarding our front-of-house team. We are delighted to hear that our staff were able to accommodate your requests and enhance your experience at Quay West Suites Melbourne. Best regards, Quay West Suites Melbourne

Dear Robyn, Thank you for your kind words regarding our reception staff and the overall experience during your stays. We appreciate your feedback about breakfast and will consider it in our future offerings. We look forward to welcoming you back soon. Best regards, Quay West Suites Melbourne

Customer review rating 4.5/5

Marie G. Solo - Confirmed reviews ALL

Great

Dear Marie, Thank you for your positive feedback. We are delighted to hear that you had a great experience at Quay West Suites Melbourne. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Quay West Suites Melbourne

Customer review rating 4.0/5

Anthony R. Families - Confirmed reviews ALL

Overall it was a good stay, the parking area is poorly designed and it would be helpful if you were informed before attempting to park in the underground area

Dear Anthony, Thank you for your positive feedback regarding your stay with us. We appreciate your comments about our location and cleanliness. We will take your suggestions regarding the parking area into consideration for future improvements. Best regards, Quay West Suites Melbourne

Customer review rating 4.5/5

Taylor F. Families - Confirmed reviews ALL

Weekend stay in Melbourne with family (two parents one child) and the room was great. the fold out couch was amazing to utilise and the blockout curtains were outstanding. the location of the hotel was amazing as well, nice and central. service was great and outdoor seating near bar is beautiful.

Dear Taylor, Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that you found our accommodations spacious and enjoyed the convenience of our central location. It is also wonderful to know that the fold-out couch and blockout curtains met your needs, and that you appreciated the service and outdoor seating area. We hope to welcome you and your family back to Quay West Suites Melbourne in the future. Best regards, Quay West Suites Melbourne

Customer review rating 5.0/5

Craig S. Families - Confirmed reviews ALL

A fantastic front-of-house team that accommodated every request!

Dear Craig, Thank you for your kind words regarding our front-of-house team. We are delighted to hear that our staff were able to accommodate your requests and enhance your experience at Quay West Suites Melbourne. Best regards, Quay West Suites Melbourne

Customer review rating 5.0/5

Debra S. Families - Confirmed reviews ALL

Excellent customer service, a fantastic location and a clean, fresh-smelling hotel. The room was comfortable, and everything was well maintained. A great place to stay, and I would happily recommend it to others!

Dear Debra, Thank you for your kind words regarding our customer service, location, and overall cleanliness. We are delighted to hear that you found your room comfortable and well-maintained. Your recommendation means a lot to us. Best regards, Quay West Suites Melbourne

Customer review rating 5.0/5

Suzanne N. Solo - Confirmed reviews ALL

Location great. Staff very helpful. Rooms and facilities are well appointed and comfortable.

Dear Suzanne, Thank you for your kind words regarding our location, staff, and accommodations. We are delighted to hear that you found our facilities comfortable and well-appointed. Your feedback is greatly appreciated, and we hope to welcome you back soon. Best regards, Quay West Suites Melbourne

Customer review rating 5.0/5

Annemarie H. Friends - Confirmed reviews ALL

Great location and all staff were very friendly and efficient at every interaction.

Dear AnneMarie, Thank you for your kind words regarding our location and staff. We are delighted to know that you found our team friendly and efficient. Your feedback is greatly appreciated and serves as motivation for us to continue providing excellent service. Goodbye and best regards, Quay West Suites Melbourne

Customer review rating 5.0/5

Steven O. Business - Confirmed reviews ALL

Very clean, fantastic location and all staff were very welcoming and friendly

Dear Steven, Thank you for your kind words regarding our staff, cleanliness, and location. We are delighted to hear that you had a positive experience and appreciate your feedback, as it motivates our team to maintain high standards. Best regards, Quay West Suites Melbourne

Customer review rating 5.0/5

Warren L. Families - Confirmed reviews ALL

Staff friendly and helpful, great apartment view to the City.

Dear Warren, Thank you for your kind words regarding our location and friendly staff. We are pleased to hear that you enjoyed the view from your apartment. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Best Regards Stephen Zuideveld Operations Manager

Customer review rating 5.0/5

Alex T. Business - Confirmed reviews ALL

This place is just right, the size, scale and staff. The rooms are lovely, they are quite, they are clean. One of my favourite places to stay on business travel.

Dear Alex, Thank you for your positive feedback. We are delighted to hear that you enjoyed the cleanliness, tranquility, and overall atmosphere of our hotel. It is wonderful to know that our rooms and staff contributed to a pleasant business stay. We look forward to welcoming you back in the future. Goodbye, Quay West Suites Melbourne

Customer review rating 5.0/5

Nicole S. Families - Confirmed reviews ALL

Seamless from checkin to check out

Dear Nicole, Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed the view from your room and found our location to be convenient. It is also gratifying to know that your check-in and check-out experience was seamless. Goodbye, Quay West Suites Melbourne

Customer review rating 5.0/5

Ian A. Couples - Confirmed reviews ALL

We stayed four nights in October, in a one bedroom deluxe on the 15th floor with westerly facing balcony. Quiet location with lovely night-time views of the river and City lights. The suite was really spacious, comfortably furnished and had everything you'd need for a longer stay. Plenty of storage in two wardrobes and two large cupboards with shelves. The kitchen was well equipped with quality appliances and a good range of items to self cater. Very comfortably king bed with pillow options and an extra blanket for the cooler Melbourne nights. Spacious bathroom, well planned with adequate storage space and a non-fog mirror. Location is excellent, close to train station and tram stops but not right on a busy, noisy road. Heaps of dining options within a short walking distance along the promenade. All staff are friendly, good recommendations for dining, helpful with directions and advice for getting around the city and beyond.

Dear Ian, Thank you for taking the time to share your positive experience at Quay West Suites Melbourne. We are delighted to hear that you enjoyed the spaciousness and cleanliness of your suite, as well as the comfort of the bed and the quality of the hot shower. It is also wonderful to know that you appreciated our buffet breakfast offerings and the variety of self-catering options available in the suite's kitchen. We take pride in our ideal location, providing our guests with both tranquility and convenient access to local attractions and dining options. Your compliments regarding our staff's friendliness and helpfulness are truly appreciated, as we strive to create a welcoming atmosphere for all our guests. Thank you again for your kind words. We look forward to the opportunity to welcome you back for another enjoyable stay in the future. Best regards, Quay West Suites Melbourne

Customer review rating 5.0/5

Stevie-lee M. Business - Confirmed reviews ALL

It was a lovely stay, all staff were great, saying hello, very kind. The pool and gym are wonderful. The room was comfortable and great temperature.

Dear Stevie-Lee, Thank you for your positive feedback regarding your recent stay at Quay West Suites Melbourne. We are delighted to hear that you enjoyed our location, the comfort of your room, and the amenities we offer. Your kind words about our staff will be shared with the team. Best Regards Stephen Zuideveld Operations Manager

Customer review rating 4.5/5

Uma H. Families - Confirmed reviews ALL

Great location and view, James was super helpful, as well as room service ladies.

Dear Uma, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed our location and view, as well as the helpful service provided by our team. Your comments will certainly be shared with them. Best Regards Stephen Zuideveld Operations Manager

Customer review rating 4.5/5

Teresa H. Couples - Confirmed reviews ALL

Amazing room, staff were so friendly and helpful

Dear Teresa, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our prime location, comfortable accommodations, and the attentive service from our staff. It is our pleasure to provide a welcoming atmosphere for our guests. Best Regards Stephen Zuideveld Operations Manager

Customer review rating 5.0/5

Larissa T. Families - Confirmed reviews ALL

Great location everyone had their own space

Dear Larissa, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our spacious apartments and the convenient location. Your satisfaction is our priority, and we hope to welcome you back soon. Best Regards Stephen Zuideveld Operations Manager

Customer review rating 4.5/5

Shane M. Families - Confirmed reviews ALL

I found the room nice and comfortable. We loved the balcony view and facilities were good. Staff were friendly and very helpful.

Dear Shane, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the location, found your room comfortable, and appreciated our staff's friendliness. Your feedback is invaluable to us, and we hope to welcome you back soon. Best regards, Quay West Suites Melbourne

Customer review rating 5.0/5

James S. Friends - Confirmed reviews ALL

From the moment I arrived, was greeted with a warm and friendly welcome. The accommodation felt like a home away from home, with a relaxing and comfortable atmosphere. A lovely place to enjoy for a big event and feel at ease.

Dear James, Thank you for your kind words regarding your experience at Quay West Suites Melbourne. We are delighted to know that our warm welcome and comfortable atmosphere contributed to your enjoyable stay. We look forward to hosting you again for your next event. Goodbye, and best wishes, Quay West Suites Melbourne

Customer review rating 4.0/5

Glenn Z. Friends - Confirmed reviews ALL

Great weekend with friends - great location and pleasant stay

Dear Glenn, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our prime location and had a wonderful weekend with friends. It is always our goal to provide a pleasant experience for our guests. Best regards, Quay West Suites Melbourne

Other web-users rate our hotel

  • 998 reviews 9.7/10 Location
  • 1,129 reviews 8.5/10 Room
  • 1,105 reviews 9.5/10 Service
  • 27 reviews 2.5/10 WiFi
  • 455 reviews 8.3/10 Comfort
  • 379 reviews 7.8/10 Breakfast
  • 327 reviews 8.3/10 Cleanliness
  • 262 reviews 7.8/10 Amenities

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