Mercure Melbourne Southbank 4 stars

Name: Mercure Melbourne Southbank - ALL
Address: 9 Riverside Quay, SOUTHBANK, 3006, AU
Telephone: +61370461300
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 2,824 reviews

Best price
guarantee

81 81 photos

9 Riverside Quay, 3006 SOUTHBANK, Australia

See rates

Mercure Melbourne Southbank

Hotel for travellers looking for local and authentic experiences

Welcome to Mercure Melbourne Southbank, your base in one of the city's most vibrant areas. Our 4-star hotel near Flinders Street station has speedy check-in and check-out kiosks and kitchenettes in all rooms, while Distrikt café is a place to hang out with fellow guests. With our fresh breakfast buffet and plenty of restaurants along the nearby Yarra River, you're sure to eat well, feel good and discover the epicurean delights of our region. Melbourne Skydeck observation platform is right next door.

A block from our hotel near the Yarra River, you'll find Southbank Promenade, where the water is lined with terrace bars and international restaurants. Our neighbour is the Eureka Tower skyscraper with the Southern Hemisphere's highest observation deck. Many of Melbourne's most famous sights are within walking distance. Visit the Royal Botanic Gardens Victoria to enjoy verdant green space in the city, or see elite sports at AAMI Park or Melbourne Cricket Ground. Melbourne CBD is just across the rive

Our hotel is around five minutes' walk from Flinders Street station, the main hub for the metropolitan rail network. We're just off State Route 20, with parking available at Wilson Parking next to the hotel. Melbourne Airport is under 30 minutes' dri

Melbourne is a wonderful place to live, and we want to help you experience that while you stay with us. Your room with a kitchenette is a home base in the city, and our friendly café has a neighbourhood feel. Join us in vibrant Southbank and explore.

Ross Chapman, Hotel Management

Hotel extras

Rooms with kitchenettes and Chromecast for home comforts
A short walk from Flinders Street station and the CBD
Walking distance from famous sights like Eureka Tower and AAMI Park
Steps from restaurants and bars on the Yarra River promenade
An abundant breakfast buffet and a warm, convivial café

Our accommodation(s)

Room

Standard Queen Room

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

See availabilities

Room

Standard Twin Room

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Superior Queen Room

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

See availabilities

Room

Superior Twin Room

2 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Deluxe King Room

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Superior Queen River View Room

2 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)
Views: River side

See availabilities

Room

Superior Twin River View Room

2 pers. max
24 m² / 258 sq ft

Bedding 2 x Single bed(s)
Views: River side

See availabilities

Room

Deluxe King River View Room

2 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: River side

See availabilities

Room

Standard Accessible Twin Room

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Accessible room

See availabilities

Room

Superior Family Room

4 pers. max
25 m² / 269 sq ft

Bedding 2 x Double bed(s)
Views: City View

See availabilities

Room

Standard Accessible Twin Room

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Accessible room

See availabilities

Hotel location

Mercure Melbourne Southbank

9 Riverside Quay
3006 SOUTHBANK
Australia

GPS:-37.82122, 144.96537

+61 3 7046 1300

+61 96901160

Railway station
Bus stop
Airport
Helipad/aerodrome
Tramway

Queens Bridge

Bus stop

Access: 300 m / 0.19 mi 5 min walk / 5 min drive

Flinders Street

Railway station

Access: 400 m / 0.25 mi 6 min walk / 5 min drive

Flinders Street

Tramway

Access: 400 m / 0.25 mi 6 min walk / 5 min drive

MELBOURNE

Airport

Access: 26 km / 16.16 mi 30 min drive

MELBOURNE

Helipad/aerodrome

Access: 26 km / 16.16 mi 30 min drive

MELBOURNE SKYDECK

Other attractions

Access: 100 m / 0.06 mi 1 min walk / 1 min drive

CROWN MELBOURNE

Casino

Access: 600 m / 0.37 mi 8 min walk / 5 min drive

THE NATIONAL GALLERY

Art and Culture

Access: 1 km / 0.62 mi 9 min walk / 6 min drive

SEA LIFE MELBOURNME AQUARIUM

Aquarium

Access: 1 km / 0.62 mi 12 min walk / 10 min drive

HOSIER LANE

Tourist attraction

Access: 1 km / 0.62 mi 12 min walk / 11 min drive

MELBOURNE CRICKET GROUND

Sports centre

Access: 2 km / 1.24 mi 24 min walk / 8 min drive

ROYAL BOTANIC GARDENS

Botanical gardens

Access: 2 km / 1.24 mi 21 min walk / 8 min drive

MELBOURNE MUSEUM

Museums

Access: 3.8 km / 2.36 mi 38 min walk / 13 min drive

MELBOURNE ZOO

Zoo

Access: 4.6 km / 2.86 mi 1 hrs 10 min walk / 27 min drive

LEGOLAND

Other attractions

Access: 17 km / 10.56 mi 24 min drive

YARRA RIVER AND YARRA RIVER PARK

River

Access: 1 km / 0.62 mi 5 min walk / 10 min drive

Royal Botanic Gardens Victoria

Park

Access: 2 km / 1.24 mi 26 min walk / 8 min drive

Albert Park

Park

Access: 3.5 km / 2.17 mi 48 min walk / 12 min drive

Lagoon Pier

Bay

Access: 3.8 km / 2.36 mi 56 min walk / 12 min drive

Sandridge Beach

Beach area

Access: 5.3 km / 3.29 mi 1 hrs 13 min walk / 16 min drive

Californian redwoods

Wood/forest

Access: 206 km / 127.93 mi 3 hrs drive

Twelve Apostles

With sea view

Access: 227 km / 140.97 mi 3 hrs drive

Lake Tyrrell

Lake

Access: 390 km / 242.19 mi 5 hrs drive

EUREKA 89 PREMIUM SKYDECK DINING

Bar

Access: 500 m / 0.31 mi 1 min walk / 3 min drive

GALLERIA MELBOURNE SOUTHBANK

Shopping centre/mall

Access: 2 km / 1.24 mi 12 min walk / 13 min drive

Taxi

9.15 € 15 AUD

QUEEN VICTORIA MARKETS

Shopping district

Access: 3 km / 1.86 mi 28 min walk / 16 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Pets not allowed
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

DISTRIKT PRESS CAFE

Distrikt is your all-day hangout, no matter how far you are from home. High-quality, well-prepared ingredients ensure the comforts of home cooking, and our friendly team makes everyone welcome. Local customers drop in too, adding to the community feel.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 75 m² / 807 sq ft
Maximum seats capacity: 80
Maximum capacity for banquets: 60

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5 2,824 reviews

Andrea P. Couples - 7/26/2026 Confirmed reviews ALL

Dear Andrea, We are grateful for the time you took to review your recent visit to our hotel. It’s wonderful to know you had such a pleasant stay at Mercure Melbourne Southbank. We’re thrilled you found our location convenient for exploring Melbourne’s vibrant Southbank and enjoyed the variety at our breakfast buffet. Our team takes pride in offering a welcoming space where every guest can start their day with freshly prepared options. It would be a pleasure to have you return on another occasion. Kind regards, Ross Chapman, General Manager

Jianhai B. Business - 7/26/2026 Confirmed reviews ALL

Dear B., Thank you very much for your kind feedback. We are thrilled to hear about your positive experience at Mercure Melbourne Southbank. It’s wonderful to know our team’s hospitality contributed to your comfortable business stay. Our location along the Yarra River truly allows guests to immerse themselves in Melbourne’s vibrant culture, with iconic landmarks just steps away. We hope to welcome you back soon. Best wishes, Ross Chapman, General Manager

Michelle M. Friends - 7/26/2026 Confirmed reviews ALL

Room was comfortable but on arrival the coffee cups were dirty and still had drink at the bottom, room smelled very musty and the shower door wouldn’t close properly, so water leaked across the floor. The issues were raised and mostly resolved quickly by the staff which was great. Location is fantastic. I’d you’re after affordable accommodation in a great spot I would recommend, all hotels have their issues but the staff were right onto it.

Dear Michelle, We really appreciate your feedback. We are pleased to hear you found your room comfortable and that our team promptly addressed your concerns during your stay. Their dedication to ensuring guest satisfaction reflects our commitment to service excellence. We are sincerely sorry that some aspects of your stay did not meet your expectations. Your feedback about the initial room presentation and bathroom functionality has been noted, and we regret the inconvenience caused. We also appreciate your note about the check-in process and will review how we balance digital efficiency with personal interactions. Finally, it’s great to know our central location along the Yarra River provided the convenience you needed for exploring Melbourne’s vibrant Southbank precinct. We look forward to the pleasure of welcoming you back. Best regards, Phyu Maung, Assistant Manager

Jeanette P. Solo - 7/25/2026 Confirmed reviews ALL

Dear Jeanette, Thank you for taking the time to share your thoughts. We’re delighted you chose Mercure Melbourne Southbank for your solo getaway. It’s wonderful to hear our team’s warm hospitality stood out during your stay. Our housekeeping crew takes pride in maintaining spotless spaces that showcase Melbourne’s beauty through those coveted Yarra River views. That said, we regret any challenges you encountered moving through the property. Our 24-hour reception team is always available to assist guests with navigation needs. Finally, we’re thrilled our prime Southbank location let you immerse yourself in Melbourne’s vibrant heart. As a valued ALL member, we appreciate you sharing your loyalty program endorsement - it’s fantastic motivation for our team! We look forward to welcoming you back. Kind regards, Phyu Maung, Assistant Manager

Dennis A. Couples - 7/25/2026 Confirmed reviews ALL

Dear Dennis, Thank you very much for your kind feedback. We are delighted to know you felt genuinely cared for during your stay at Mercure Melbourne Southbank. Our team takes great pride in creating meaningful connections with guests, and your recognition of their attentive service means the world to us. From the warm welcome to the thoughtful assistance throughout your visit, we strive to make every moment feel effortless for our valued ALL Gold members like yourself. We look forward to seeing you again. Kind regards, Phyu Maung, Assistant Manager

Web-users rating

Other web-users rate our hotel

1,642 reviews 9.8/10 Location
1,863 reviews 6.2/10 Room
1,421 reviews 7.4/10 Service
23 reviews 7/10 WiFi
794 reviews 5.6/10 Cleanliness
462 reviews 7.2/10 Breakfast
18 reviews 0.4/10 Wellness Area

273 reviews 9.9/10 Location
332 reviews 7.1/10 Room
276 reviews 7.8/10 Service
140 reviews 6.6/10 Cleanliness
80 reviews 7.6/10 Breakfast

187 reviews 9.9/10 Location
226 reviews 6.1/10 Room
176 reviews 7.5/10 Service
95 reviews 5.8/10 Cleanliness
52 reviews 7.5/10 Breakfast

132 reviews 9.5/10 Location
245 reviews 5/10 Room
197 reviews 6.6/10 Service
8 reviews 5.6/10 WiFi
112 reviews 4.6/10 Cleanliness
84 reviews 4.7/10 Comfort
50 reviews 6.5/10 Breakfast
36 reviews 6.5/10 Value

86 reviews 9.7/10 Location
112 reviews 7.5/10 Room
105 reviews 8.1/10 Service
51 reviews 6.4/10 Cleanliness
20 reviews 7.3/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Melbourne Southbank, check-in is from 02:00 PM and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Melbourne Southbank regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.