Mercure Melbourne Southbank 4 stars

Customer review rating (ALL Rating) 4.1/5 1,172 reviews

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Hotel extras

  • Flinders Street Station is a short 5 minute walk from the hotel.

  • Located in the heart of Melbourne CBD close all iconic attractions.

  • 24 hour reception, full breakfast buffet, free Wi-Fi and communal laundry.

  • 275 non-smoking hotel rooms, with smart TV & kitchenettes in every room.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Mercure Melbourne Southbank

9 Riverside Quay

GPS:-37.82122, 144.96537

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park


Non contractual photo

PLEASE NOTE: CURRENTLY OUR FOOD & BEVERAGE OFFERINGS ARE LIMITED. Start your day the right way with a full breakfast buffet at Mercure Melbourne Southbank.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,172 reviews

TripAdvisor Rating  4.0/5  8,165 reviews

Certificate of excellence 2022

Comfortable and Convenient Stay

Customer review rating 4.5/5

Michael P. Families - Confirmed reviews ALL

I spent two nights at the hotel as I was attending a wedding close by. The location of the property could not have been better, being close to the Southbank reception centre as well as a host of restaurants along the river. My room was very comfortable, staff were friendly and the breakfast was more than enough. I will definitely stay again!

well located

Customer review rating 3.5/5

F M. Business - Confirmed reviews ALL

Very poor at arrival. After being told that I have to have a physical credit card to pay. This is the Accor group which must be able to accept digital credit card payment considering that the rest of the hotel industry does!. and there is no mention when booking that the information given at the time is not sufficient to pay - unlike the experience I would have had with or other. I made the effort to go direct and am treated with very poor customer care. No apple pay??? what would have you done if I did not know my number by heart

Great location. Good staff

Customer review rating 4.0/5

B Friends - Confirmed reviews ALL

Only one complaint. The room was very warm during the night and no matter how much I turned the aircon down, it didn’t make a difference.

Great stay

Customer review rating 5.0/5

Kristine B. Friends - Confirmed reviews ALL

Very friendly & comfortable

Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Obviously renovating at the moment should be great when finished as rooms are looking tired

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Other web-users rate our hotel

  • 1,355 reviews 9.6/10 Location
  • 1,511 reviews 5.3/10 Room
  • 1,053 reviews 7.7/10 Service
  • 23 reviews 4/10 WiFi
  • 668 reviews 4.7/10 Cleanliness
  • 345 reviews 6.6/10 Breakfast
  • 308 reviews 7/10 Value
  • 161 reviews 3.6/10 Food

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