Customer review rating (ALL Rating) 4.2/5 1,354 reviews
Mantra Southbank Melbourne
31 City Road
Check-in from - Check out up to
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Mezzi Bar & Kitchen combines exceptional food and outstanding service seamlessly creating a truly memorable experience. Open for breakfast daily, Mezzi Bar & Kitchen offer a range of hot and cold food in their extraordinary buffet.
Set apart by their spacious design, our rooms are ideal for anyone travelling to Melbourne for business or leisure. Superbly styled and fully self-contained, each air-conditioned apartment features full kitchen and laundry facilities, Foxtel, free to air TV and internet access, while those on the upper floors also offer spectacular views of the city and nearby Melbourne Botanical Gardens.
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Our guest reviews
100% genuine reviews from our guestsFind out more
Great Stay, Great Location for AO & Friendly Staff
TripAdvisor rating 5.0/5
Travel824034 Couples - TripAdvisor review
Nice apartment, enjoyed our stay, great location for the Australian Open, Helpful Friendly Staff especially Hannah who greeted us daily with a smile and asked if we needed anything. Nice views. We enjoyed our stay.
Customer review rating 4.0/5
Tim R. Couples - Confirmed reviews ALL
Nice location close to plenty of restaurants and Melbourne Park. The staff were friendly and professional. Check in and check out were both simple. Apartment was spacious. What was really disappointing however was the lack of any drawers or shelves, which meant that unpacking was impossible.
Dear Tim, Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Warm regards, Nicola
Customer review rating 2.0/5
Lisa M. Couples - Confirmed reviews ALL
Bathroom needs updating Courtyard had rubbish (cigarette etc)dropped into by rooms above
Dear Lisa M., Thank you for taking the time to tell us about your experience at the Mantra Southbank Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicola
Great apartment and well located
Customer review rating 4.5/5
Bas Families - Confirmed reviews ALL
We were upgraded to the two bedroom apartment which made the stay for our family extra nice!
Dear Bas, Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Warm regadrs Nicola
Manager was amazing in making our experience memorable
Customer review rating 4.0/5
Lisa Families - Confirmed reviews ALL
The manager on during our stay looked after us so well. Well there were issues she got them sorted. It was a really special night for my mum and family and she was just lovely. I haven’t had staff that nice in a long time. Thank you so much.
Dear LISA K., We very much appreciate your comments regarding your stay at the Mantra Southbank Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price