Mantra Southbank Melbourne 4 stars

Customer review rating (ALL Rating) 4.1/5 1,610 reviews

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Description

Hotel extras

  • World famous shopping, restaurants and cafés are on the doorstep of this Melbourne hotel.

  • Spacious and contemporary apartments ideal for business & leisure

  • Enjoy a variety of services and facilities that are made for your comfort during your stay

  • Take advantage of the undercover, multi-entry Carpark on-site

Our accommodation(s)

Hotel location

Mantra Southbank Melbourne

31 City Road
3006 SOUTHBANK
Australia

GPS:-37.821624, 144.966902

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

MEZZI BAR AND KITCHEN

Mezzi Bar & Kitchen combines exceptional food and outstanding service seamlessly creating a truly memorable experience. Open for breakfast daily, Mezzi Bar & Kitchen offer a range of hot and cold food in their extraordinary buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,610 reviews

TripAdvisor Rating  4.1/5  2,742 reviews

Customer review rating 4.0/5

Michael H. Families - Confirmed reviews ALL

A great location, spacious but road fronting rooms are very noisy, impossible to even use the deck. Breakfast is good when enough staff on to clean up the limited tables.

Dear Michael, thank you for staying with us in Melbourne and for sharing your feedback. I am glad you enjoyed our spacious units and great location. I appreciate your helpful comments and have shared them with my team. We look forward to welcoming you again soon. Sincerely, Jens Corder

Customer review rating 4.5/5

Andrea R. Couples - Confirmed reviews ALL

A comfortable stay in a great location, friendly and helpful staff. Highly recommend the Mantra.

Dear Andrea, thank you for staying with us during your recent trip to Melbourne and for taking the time to review our property. I am delighted you had a comfortable stay, enjoyed our great location, and had positive interactions with my team. We look forward to warmly welcoming you back and hope to see you again soon. Sincerely, Jens Corder

Customer review rating 3.5/5

Michelle H. Couples - Confirmed reviews ALL

A little disappointed.

Dear Michelle, thank you for sharing your feedback. I’m sorry to hear that your experience fell short of what you expected. Your comments help us improve, and I appreciate you bringing them to our attention. If you give us another chance, I promise we’ll work hard to provide the level of service you deserve. Sincerely, Jens Corder

Customer review rating 5.0/5

Anne-ellen S. Couples - Confirmed reviews ALL

The location of the hotel was great > close to river restaurants, walkways, easy walk from it to AO or easy access to public transport. Hotel facilities great and staff pleasant & attentive.

Dear Anne-ellen, thank you for staying with us in Melbourne and for sharing your feedback. I am pleased you enjoyed our excellent location by the Yarra Promenade and close access to all that Melbourne offers. We look forward to welcoming you back soon. Sincerely, Jens Corder

Customer review rating 2.5/5

Olga P. Friends - Confirmed reviews ALL

Location is great but service and standard was disappointing.

Dear Olga, Thank you for taking the time to share your feedback. Although I regret that your experience did not meet expectations, your comments provide valuable insights for our ongoing improvement. We are committed to delivering an exceptional guest experience, and it is clear that we did not achieve this in your case. Should you allow us another opportunity to regain your trust, I assure you that we will strive to provide the high standard of service that our guests expect. Sincerely, Jens Corder

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Other web-users rate our hotel

  • 1,041 reviews 9.4/10 Location
  • 1,478 reviews 5.4/10 Room
  • 1,023 reviews 8.5/10 Service
  • 23 reviews 5.9/10 WiFi
  • 677 reviews 5.7/10 Comfort
  • 636 reviews 2.9/10 Cleanliness
  • 254 reviews 7.1/10 Breakfast
  • 231 reviews 6/10 Value

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