Mantra Southbank Melbourne 4 stars

Name: Mantra Southbank Melbourne, Apartment Hotel in Melbourne - ALL
Address: 31 City Road, SOUTHBANK, 3006, AU
Telephone: +61386967222
Rating: 4

Customer review rating (ALL Rating) 4.0/5 1,600 reviews

72 72 photos

31 City Road, 3006 SOUTHBANK, Australia

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Mantra Southbank Melbourne

Mantra Southbank in the heart of Melbourne is positioned within moments of the city's vibrant arts and entertainment heart, with spacious apartments featuring excellent facilities. During your stay you'll have access to the indoor heated pool and spa, fully equipped gymnasium, secure parking (Subject to availability), along with the fabulous onsite Mezzi Bar and Kitchen. Rooms are spacious, with your choice of 1 and 2 Bedroom Apartments, with world famous shopping, restaurants and cafes on your doorstep.

With its central position you'll have Melbourne's world famous shopping, restaurants and cafés on your doorstep and popular attractions within walking distance.

Mantra South Bank Melbourne offer a variety of services and facilities to ensure the comfort and well-being of guests. It is positioned within moments of the city's vibrant arts and entertainment heart, with spacious apartments.

Chirag Madan, Hotel Management

Hotel extras

World famous shopping, restaurants and cafés are on the doorstep of this Melbourne hotel.
Spacious and contemporary apartments ideal for business & leisure
Enjoy a variety of services and facilities that are made for your comfort during your stay
Take advantage of the undercover, multi-entry Carpark on-site

Our accommodation(s)

Apartment

One Bedroom Apartment

2 pers. max
35 m² / 376 sq ft

Bedding 1 x Queen size bed(s)

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Apartment

Premium One Bedroom Apartment

4 pers. max
45 m² / 484 sq ft

Bedding 1 x King size bed(s)

See availabilities

Apartment

One Bedroom Apartment with Spa

4 pers. max
45 m² / 484 sq ft

Bedding 1 x King size bed(s)

See availabilities

Apartment

Two Bedroom Apartment

6 pers. max
70 m² / 753 sq ft

Bedding 2 x King size bed(s)

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Apartment

Premium Two Bedroom Corner Apartment

6 pers. max
98 m² / 1054 sq ft

Bedding 1 x Queen size bed(s) and 1 x King size bed(s)
Most of the accommodation: Balcony

See availabilities

Apartment

Two Bedroom Two Bathroom Apartment

6 pers. max
80 m² / 861 sq ft

Bedding 2 x King size bed(s)
Most of the accommodation: Balcony

See availabilities

Hotel location

Mantra Southbank Melbourne

31 City Road
3006 SOUTHBANK
Australia

GPS:-37.821624, 144.966902

+61 3 8696 7222

+61 3 9696 6778

National Gallery of Victoria

Other attractions

Access: 400 m / 0.25 mi 6 min walk / 3 min drive

Yarra River Cruises

Other attractions

Access: 500 m / 0.31 mi 7 min walk / 9 min drive

Southbank Precint & Arts Centre

Art and Culture

Access: 800 m / 0.5 mi 10 min walk / 2 min drive

Sea Life Aquarium

Aquarium

Access: 1.1 km / 0.68 mi 14 min walk / 8 min drive

Taxi

4.88 € 8 AUD

Melbourne Zoo

Zoo

Access: 4.7 km / 2.92 mi 1 hrs 3 min walk / 18 min drive

Taxi

10.98 € 18 AUD

Yarra Valley

Other attractions

Access: 8 km / 4.97 mi 1 hrs 40 min walk / 16 min drive

Taxi

48.79 € 80 AUD

Botanical Gardens

Park

Access: 1.6 km / 0.99 mi 21 min walk / 6 min drive

St Kilda Foreshore

National park

Access: 6.7 km / 4.16 mi 1 hrs 14 min walk / 17 min drive

Taxi

11.59 € 19 AUD

Arthurs Seat

Mountain

Access: 82 km / 50.92 mi 1 hrs 20 min drive

Taxi

109.78 € 180 AUD

French Island

Beach area

Access: 102 km / 63.34 mi 17 hrs 31 min walk / 3 hrs drive

Philip Island

Beach area

Access: 141 km / 87.56 mi 2 hrs drive

Taxi

109.78 € 180 AUD

Great Ocean Road

National park

Access: 206 km / 127.93 mi 2 hrs 50 min drive

Collins Street - "Paris-end"

Shopping centre/mall

Access: 0 m / 0 mi 15 min walk

Melbourne Central

Restaurant and cafe district

Access: 0 m / 0 mi 30 min walk

Limousine

7.32 € 12 AUD

Church Street Richmond

Shopping centre/mall

Access: 0 m / 0 mi 50 min walk

Chapel Street South Yarra

Shopping centre/mall

Access: 0 m / 0 mi 55 min walk

Limousine

9.15 € 15 AUD

Spencer Street DFO

Shopping district

Access: 0 m / 0 mi 20 min walk

Limousine

6.10 € 10 AUD

Melbourne Southank

Restaurant and cafe district

Access: 5 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property

MEZZI BAR AND KITCHEN

Mezzi Bar & Kitchen combines exceptional food and outstanding service seamlessly creating a truly memorable experience. Open for breakfast daily, Mezzi Bar & Kitchen offer a range of hot and cold food in their extraordinary buffet.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 67 m² / 220 sq ft
Maximum seats capacity: 60
Maximum capacity for banquets: 35

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.0/5 1,600 reviews

Brodie F. Families - 8/18/2026 Confirmed reviews ALL

Dear guest, Thank you so much for your wonderful review! We’re delighted to hear that you and your family had such a satisfying stay with us. It’s fantastic to know you’d come back again—we truly look forward to welcoming you all back for another enjoyable stay! Kind regards, Mantra Southbank Management

Karen S. Families - 8/15/2026 Confirmed reviews ALL

When booking a 2 bed apartment which was advertised 1 x king bed 4 single beds I made sure to ring reservations to confirm this is what I would get. I then get a call two days prior to the stay to say this could not be configured. After a lengthy discussion the duty manager offered to cancel ( how was I going to get accomodation in two days ) or he would add a roller bed for no extra charge. We agreed on this as I said I had no option anyway. When arriving at the hotel the receptionist confirmed my 1 x king bed 2 single beds 1x roller bed 1 x sofa bed. Get to the room, no roller bed. So then had to contact reception to have the roller bed brought into the apartment, Then when showering had been given some towels that were just beyond use, surely between housekeeping and supplies of fresh linen, towels in poor condition don’t make it into the rooms 😩 This would have to of been my worst stay with the Accor group, I hope I don’t experience a stay like this again.

Dear guest, thank you for sharing your feedback. We sincerely apologise for the issues you experienced, particularly with the room configuration, missing roller bed and condition of the towels. We understand how frustrating this must have been, especially after confirming the arrangements in advance. Your feedback has been shared with our team to help prevent a repeat of these issues and we hope to have the opportunity to provide you with a much better experience in the future. Kind regards, The Mantra Southbank team

Sharon T. Families - 8/12/2026 Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We're pleased to hear you had an overall good experience and that our team were extremely helpful and friendly during your stay. We sincerely apologise that the cleanliness of your apartment did not meet the standard we aim to provide. Your comments regarding the kitchen splashback, toaster and chairs have been noted, and we will share this feedback with our Housekeeping team to ensure these areas receive the attention they require. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a cleaner and more comfortable stay. Kind regards, Mantra Southbank Melbourne

Joanne U. Families - 8/11/2026 Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback with us. We're pleased to hear you found your stay comfortable, enjoyed our convenient location, and had a positive experience with our check-in team. We sincerely apologise that there was no extra blanket available in your apartment when you needed one. We understand how uncomfortable it would have been to feel cold during your first night. We will share your feedback with our team to ensure extra blankets are readily available for our guests. Thank you again for your kind comments and for recommending us. We hope to have the pleasure of welcoming you back to Mantra Southbank Melbourne for an even more comfortable stay. Kind regards, The Team at Mantra Southbank Melbourne

Devi R. Families - 8/11/2026 Confirmed reviews ALL

Dear Devi, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your comfortable stay, found your room clean, and appreciated our friendly service overall. We’re also pleased to see that you rated your overall experience 10/10 and would recommend us to others. We are sorry, however, to hear that your experience with our breakfast team did not meet the same standard. We take your comments regarding the friendliness and service at breakfast seriously and will share this feedback with our restaurant team for improvement. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you and your family back to Mantra Southbank Melbourne in the future. Kind regards, The Team at Mantra Southbank Melbourne

Web-users rating

Other web-users rate our hotel

1,055 reviews 9.5/10 Location
1,523 reviews 5.3/10 Room
1,010 reviews 8.2/10 Service
24 reviews 5.3/10 WiFi
700 reviews 5.7/10 Comfort
675 reviews 2.5/10 Cleanliness
252 reviews 7/10 Breakfast
229 reviews 6.2/10 Value

200 reviews 9.5/10 Location
325 reviews 5.4/10 Room
217 reviews 8.3/10 Service
152 reviews 2.7/10 Cleanliness
133 reviews 5.4/10 Comfort
72 reviews 6.9/10 Breakfast
63 reviews 8.6/10 Pool
51 reviews 6.1/10 Value

91 reviews 9.4/10 Location
150 reviews 4.7/10 Room
110 reviews 8.7/10 Service
69 reviews 3/10 Cleanliness
61 reviews 5.3/10 Comfort
27 reviews 6.6/10 Breakfast
26 reviews 4.7/10 Amenities
25 reviews 3.8/10 Vibe

34 reviews 9.6/10 Location
107 reviews 4.4/10 Room
71 reviews 7/10 Service
41 reviews 2.3/10 Cleanliness
39 reviews 4.9/10 Comfort
34 reviews 4.4/10 Amenities
17 reviews 6/10 Value
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20 reviews 9.5/10 Location
25 reviews 4.9/10 Room
16 reviews 8.4/10 Service
13 reviews 5.6/10 Comfort
12 reviews 2.5/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mantra Southbank Melbourne, check-in is from 02:00 PM and check-out is up to 10:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mantra Southbank Melbourne regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.