Mantra Southbank Melbourne 4 stars

Customer review rating (ALL Rating) 4.2/5 1,673 reviews

Mantra Southbank Melbourne - Image 1
Mantra Southbank Melbourne - Image 2
Mantra Southbank Melbourne - Image 3
Mantra Southbank Melbourne - Image 4

Description

Hotel extras

  • World famous shopping, restaurants and cafés are on the doorstep of this Melbourne hotel.

  • Spacious and contemporary apartments ideal for business & leisure

  • Enjoy a variety of services and facilities that are made for your comfort during your stay

  • Take advantage of the undercover, multi-entry Carpark on-site

Our accommodation(s)

Hotel location

Mantra Southbank Melbourne

31 City Road
3006 SOUTHBANK
Australia

GPS:-37.821624, 144.966902

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

MEZZI BAR AND KITCHEN

Mezzi Bar & Kitchen combines exceptional food and outstanding service seamlessly creating a truly memorable experience. Open for breakfast daily, Mezzi Bar & Kitchen offer a range of hot and cold food in their extraordinary buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,673 reviews

TripAdvisor Rating  4.0/5  2,716 reviews

Convenient location & a comfortable stay!

TripAdvisor rating 5.0/5

Melissa Q TripAdvisor review

the Mantra Southank is very much conveniently located by the Melb CBD, just behind the NGV & Arts Centre. The staff are incredibly friendly & courteous and the room was a very comfortable stay. I booked the room for my visting family and they had zero complaints!

Dear Melissaq635, I am delighted you chose Mantra Southbank for your family's stay and thank you for the review. I appreciate your kind words about my team members, and I will share your feedback with the team. It's great that you found our location convenient, near many of Melbourne's exciting attractions. We hope you will consider staying with us again and look forward to the opportunity to welcome you back. Best Regards, Jens Corder, General Manager

Good stay

Customer review rating 3.5/5

Ian Business - Confirmed reviews ALL

Room good although no daily housekeeping. Bathrooms could do with a makeover. Lift and external mechanical noise from large a/con were a bit intruse

Dear Ian, Thank you for taking the time to provide us with your valuable feedback regarding your recent stay. We truly appreciate your insights as they help us to continually improve our services and facilities. We're pleased to hear that you found the room comfortable. Regarding the housekeeping service, please accept our apologies for any inconvenience caused by the absence of daily housekeeping. As part of our commitment to sustainability and guest privacy. However, we understand that this may not have aligned with your expectations, and we will certainly take your feedback into consideration as we review our service offerings. We also appreciate your comments regarding the bathrooms and the noise from the lift and external mechanical sources. Rest assured, we are continuously looking for ways to enhance the guest experience, and your feedback will be shared with the relevant teams for further consideration and improvement. If your travels bring you back to our area, we would be delighted to welcome you again and ensure a more enjoyable stay. Thank you once again for sharing your thoughts with us. Kind Regards, William Ng Front Office Manager

Great location

Customer review rating 4.0/5

Bec Families - Confirmed reviews ALL

Loved the location and the staff were very helpful

Dear Bec, Thank you very much for your feedback on your most recent stay here at Mantra Southbank Melbourne, it's great to read that you had a great stay with us, and that our team were fantastic in all your interactions throughout. I cannot wait to share this with our fabulous Heartist (team members), and I am sure this will be delightful and encourage them to continue going above and beyond. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, William Ng Front Office Manager

Very well located close to Metropolis

Customer review rating 5.0/5

John E. M. Couples - Confirmed reviews ALL

Madison the receptionist was an excellent communicator.

Dear John, Thank you very much for your feedback on your most recent stay here at Mantra Southbank Melbourne, it's great to read that you had a great stay with us, and that Madi went above and beyond to ensure you had a splendid stay. I cannot wait to share this with our fabulous Heartist (team members), and I am sure this will be delightful and encourage them to continue going above and beyond. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, William Ng Front Office Manager

Great location

Customer review rating 5.0/5

Kathy F. Families - Confirmed reviews ALL

We had a wonderful stay at your hotel, great location and friendly staff.

Dear Kathy, Thank you very much for your amazing feedback on your most recent stay at Mantra Southbank Melbourne, and I am thrilled that you enjoyed the wonderful location and stay, and that both our team members Madi and Jaden went above and beyond to ensure you had an amazing hospitality which we pride ourselves at this property. I cannot wait to share this with our fabulous Heartist (team members), and I am sure this will be delightful and encourage them to continue going above and beyond. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, William Ng Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 834 reviews 9.1/10 Location
  • 1,250 reviews 6.2/10 Room
  • 983 reviews 8.6/10 Service
  • 21 reviews 1.8/10 WiFi
  • 506 reviews 4.5/10 Cleanliness
  • 245 reviews 7.3/10 Breakfast
  • 208 reviews 9.3/10 Pool
  • 184 reviews 5.2/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Southbank