Mantra Southbank Melbourne 4 stars

Customer review rating (ALL Rating) 4.1/5 1,630 reviews

Mantra Southbank Melbourne - Image 1
Mantra Southbank Melbourne - Image 2
Mantra Southbank Melbourne - Image 3
Mantra Southbank Melbourne - Image 4

Description

Hotel extras

  • World famous shopping, restaurants and cafés are on the doorstep of this Melbourne hotel.

  • Spacious and contemporary apartments ideal for business & leisure

  • Enjoy a variety of services and facilities that are made for your comfort during your stay

  • Take advantage of the undercover, multi-entry Carpark on-site

Our accommodation(s)

Hotel location

Mantra Southbank Melbourne

31 City Road
3006 SOUTHBANK
Australia

GPS:-37.821624, 144.966902

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

MEZZI BAR AND KITCHEN

Mezzi Bar & Kitchen combines exceptional food and outstanding service seamlessly creating a truly memorable experience. Open for breakfast daily, Mezzi Bar & Kitchen offer a range of hot and cold food in their extraordinary buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,630 reviews

Customer review rating 5.0/5

Matthew L. Families - Confirmed reviews ALL

Great service, convenient onsite parking, great pool and comfortable rooms. Will be back.

Dear Matthew, Thank you for the great feedback! We are glad that you enjoyed your stay and hope to see you again very soon at Mantra Southbank Kind regards, Liam Assistant Manager

Customer review rating 1.5/5

Nicole L. Couples - Confirmed reviews ALL

Place was just okay for a night but Place was full of dust, shower was dirty, yellow stains on the wall tiles around the toilet…. Flies flew out of the kitchen sink when I turned it on. I wouldn’t come back.

Dear Nicole, Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet expectations. The cleanliness issues you’ve described, including dust, the condition of the shower and bathroom tiles, and particularly the presence of flies from the kitchen sink, are very concerning and are not reflective of our usual standards. Please accept our sincere apologies for this experience. Your comments have been escalated to both our housekeeping and maintenance teams for immediate investigation, with a focus on addressing the sanitation concerns you raised and ensuring appropriate preventative measures are in place. Sincerely Mantra Southbank management Team

Customer review rating 4.5/5

Greg S. Couples - Confirmed reviews ALL

Good sized apartment and friendly staff.

Dear Greg Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Southbank Management Team

Customer review rating 2.5/5

Craij P. Couples - Confirmed reviews ALL

No milk in the fridge for a coffee. No forks in the drawer. Spoons and knives only. View looked out onto a brick wall. No water in the fridge or available at reception. Additional charge for car parking not disclosed at time of booking

Dear Craij, Thank you for your feedback. We’re sorry to hear your stay did not meet expectations. We apologise for the missing items in the room, including milk and forks, as well as the lack of available water and the inconvenience this caused. Your comments have been shared with our housekeeping team to ensure kitchen amenities are properly checked and restocked. We also regret any disappointment regarding the room view and the parking charges. We will review how this information is communicated at the time of booking to ensure it is clearer for future guests. Sincerely Mantra Southbank management Team

Customer review rating 4.5/5

Nicole B. Families - Confirmed reviews ALL

Love and helpful staff

Dear Nicole, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Southbank Management Team

Other web-users rate our hotel

  • 1,090 reviews 9.5/10 Location
  • 1,540 reviews 5.3/10 Room
  • 1,031 reviews 8.4/10 Service
  • 21 reviews 7.4/10 WiFi
  • 669 reviews 2.6/10 Cleanliness
  • 376 reviews 4.8/10 Amenities
  • 264 reviews 7/10 Breakfast
  • 244 reviews 6.6/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Melbourne