Mantra Southbank Melbourne

Customer review rating (ALL Rating) 4.2/5 1,354 reviews

Hotel extras

  • To speak to a Reservations Consultant please contact 1300 987 610

  • 50m to Arts Centre & National Gallery

  • 50m to Public Transport

  • 100m to Federation Square / CBD

  • Multi-entry onsite Carpark

ALLSAFE approved hotel

Hotel location

Mantra Southbank Melbourne

31 City Road
3006 SOUTHBANK
Australia

GPS:-37.821624, 144.966902

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

MEZZI BAR AND KITCHEN

Non contractual photo

Mezzi Bar & Kitchen combines exceptional food and outstanding service seamlessly creating a truly memorable experience. Open for breakfast daily, Mezzi Bar & Kitchen offer a range of hot and cold food in their extraordinary buffet.

Our accommodation(s)

Set apart by their spacious design, our rooms are ideal for anyone travelling to Melbourne for business or leisure. Superbly styled and fully self-contained, each air-conditioned apartment features full kitchen and laundry facilities, Foxtel, free to air TV and internet access, while those on the upper floors also offer spectacular views of the city and nearby Melbourne Botanical Gardens.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,354 reviews

TripAdvisor Rating  4.0/5  2,672 reviews

Great Stay, Great Location for AO & Friendly Staff

TripAdvisor rating 5.0/5

Travel824034 Couples - TripAdvisor review

Nice apartment, enjoyed our stay, great location for the Australian Open, Helpful Friendly Staff especially Hannah who greeted us daily with a smile and asked if we needed anything. Nice views. We enjoyed our stay.

Great location

Customer review rating 4.0/5

Tim R. Couples - Confirmed reviews ALL

Nice location close to plenty of restaurants and Melbourne Park. The staff were friendly and professional. Check in and check out were both simple. Apartment was spacious. What was really disappointing however was the lack of any drawers or shelves, which meant that unpacking was impossible.

Dear Tim, Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Warm regards, Nicola

Customer review rating 2.0/5

Lisa M. Couples - Confirmed reviews ALL

Bathroom needs updating Courtyard had rubbish (cigarette etc)dropped into by rooms above

Dear Lisa M., Thank you for taking the time to tell us about your experience at the Mantra Southbank Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicola

Great apartment and well located

Customer review rating 4.5/5

Bas Families - Confirmed reviews ALL

We were upgraded to the two bedroom apartment which made the stay for our family extra nice!

Dear Bas, Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Warm regadrs Nicola

Manager was amazing in making our experience memorable

Customer review rating 4.0/5

Lisa Families - Confirmed reviews ALL

The manager on during our stay looked after us so well. Well there were issues she got them sorted. It was a really special night for my mum and family and she was just lovely. I haven’t had staff that nice in a long time. Thank you so much.

Dear LISA K., We very much appreciate your comments regarding your stay at the Mantra Southbank Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicola

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Other web-users rate our hotel

  • 633 reviews 8.9/10 Location
  • 995 reviews 6.5/10 Room
  • 798 reviews 8.5/10 Service
  • 11 reviews 0/10 WiFi
  • 354 reviews 5/10 Cleanliness
  • 175 reviews 8.3/10 Pool
  • 148 reviews 7.2/10 Breakfast
  • 145 reviews 5.5/10 Value

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