Mantra Southbank Melbourne 4 stars

Customer review rating (ALL Rating) 4.2/5 1,661 reviews

Best price
guarantee
Mantra Southbank Melbourne - Image 1
Mantra Southbank Melbourne - Image 2
Mantra Southbank Melbourne - Image 3
Mantra Southbank Melbourne - Image 4
31 City Road, 3006 SOUTHBANK, Australia

Description

Hotel extras

  • World famous shopping, restaurants and cafés are on the doorstep of this Melbourne hotel.

  • Spacious and contemporary apartments ideal for business & leisure

  • Enjoy a variety of services and facilities that are made for your comfort during your stay

  • Take advantage of the undercover, multi-entry Carpark on-site

Our accommodation(s)

Hotel location

Mantra Southbank Melbourne

31 City Road
3006 SOUTHBANK
Australia

GPS:-37.821624, 144.966902

Telephone
Fax +61 3 9696 6778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

MEZZI BAR AND KITCHEN

Mezzi Bar & Kitchen combines exceptional food and outstanding service seamlessly creating a truly memorable experience. Open for breakfast daily, Mezzi Bar & Kitchen offer a range of hot and cold food in their extraordinary buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,661 reviews

TripAdvisor Rating  4.1/5  2,740 reviews

Customer review rating 5.0/5

Grant H. Families - Confirmed reviews ALL

Enjoyed staying at mantra.. was good to have the two bedroom apartment. family could stay together

Dear Grant, Thank you for your kind words. We're glad you enjoyed your stay in our two-bedroom apartment and that it helped make your family trip special. We hope to welcome you again soon. Best regards, Jens Corder, Mantra Southbank Melbourne

Customer review rating 2.5/5

Martine D. Couples - Confirmed reviews ALL

The buffet breakfast was extremely poor for the price we were charged this was not worth the money at all poor selection and barely any food

Dear Martine, Thank you for sharing your feedback about our buffet breakfast. We regret it did not meet your expectations for selection and value. We will consider your comments as we work to improve our offerings. Best regards, Jens Corder, Mantra Southbank Melbourne

Customer review rating 1.0/5

Georgina B. Solo - Confirmed reviews ALL

curtains where broken and didn’t close properly, the shower was hot/cold and nothing in between, toilet roll kept falling off the holder and it was broken, all of the dishes in the kitchen were dirty/greasy and the ice in the freezer was not filled up and only had 2mm of ice. I would never go back and was really disappointed. My daughter stayed at quest as it was so much better. The whole place needs a renovation.

Dear Georgina, Thank you for sharing your feedback about your recent stay. I apologise for the inconvenience you experienced with your room and the cleanliness of the kitchen amenities. We take these matters seriously, as guest satisfaction is important to us. Your observations regarding maintenance will be noted for our review. We strive to provide a comfortable environment, and your insights will help us improve our services. It is disheartening that your expectations were not met during your visit. Thank you for your feedback. Best regards, Jens Corder, Mantra Southbank Melbourne

Customer review rating 5.0/5

Rhiannon H. Families - Confirmed reviews ALL

We had a lovely few nights stay. The staff were friendly and accommodating. The facilities suited us perfectly. Buffet breakfast was a big hit- especially with the kids!

Dear Rhiannon, Thank you for your wonderful feedback. We are delighted you enjoyed our location, breakfast, and friendly staff. It is always a pleasure to know families appreciate our facilities. We look forward to welcoming you back. Best regards, Jens Corder, Mantra Southbank Melbourne

Customer review rating 3.5/5

Rachel B. Families - Confirmed reviews ALL

Clean room, and comfortable. Friendly and helpful staff. But only total of 2 towels in room for 4 of us. No swimming towels either. Asked at reception but they could only give us another 2 towels as said there were no more currently available. So we were short on towels for our whole stay. Only 1 tea bag in kitchen. But on ringing reception a staff member was quick to bring more to us.

Dear Rachel B., Thank you for your feedback about your recent stay with us. We are pleased you found your room clean and comfortable, and our staff friendly and helpful. However, we apologise for the shortfall in towels and the limited supply of tea bags in your room. We know these amenities are important to our guests and appreciate your understanding as our staff responded as promptly as possible. Your comments will be considered as we strive to improve our services. Thank you for your valuable insights. Best regards, Jens Corder, Mantra Southbank Melbourne

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,025 reviews 9.4/10 Location
  • 1,465 reviews 5.4/10 Room
  • 1,020 reviews 8.6/10 Service
  • 23 reviews 6.3/10 WiFi
  • 671 reviews 5.6/10 Comfort
  • 636 reviews 3.1/10 Cleanliness
  • 250 reviews 6.9/10 Breakfast
  • 217 reviews 5.9/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Melbourne

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.