Pullman Dubai Creek City Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 2,251 reviews

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Pullman Dubai Creek City Centre - Image 1
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Port Saeed Road, Baniyas Street, 61871 DUBAI, United Arab Emirates

Description

Hotel extras

  • Direct access to City Centre Deira Mall

  • Complimentary WIFI

  • Outdoor swimming pool

  • Family rooms

  • Spa and fitness facilities

Our accommodation(s)

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Hotel location

Pullman Dubai Creek City Centre

Port Saeed Road, Baniyas Street
61871 DUBAI
United Arab Emirates

GPS:25.250571, 55.334701

Telephone
Fax +971 4 295 4444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,251 reviews

Customer review rating 4.5/5

Arno B. Business - Confirmed reviews ALL

I like that it gives me direct access to the City Center mall

Dear Valued Guest, Thank you for sharing your feedback following your recent stay with us. We are truly pleased to know that you enjoyed your overall experience at the hotel. It is always encouraging to receive such positive impressions, and it motivates our team to continue delivering exceptional service to all our guests. We greatly appreciate your support and look forward to welcoming you back again for another enjoyable stay. Warm regards, Laura Nicli General Manager

Customer review rating 3.0/5

Luke N. Couples - Confirmed reviews ALL

Location is amazing. Attached to a fantastic mall with a train station, can’t ask for better than that. The hotel is nice, great staff and security. The bar is great but unfortunately you’re allowed to smoke in there which is a negative but food in both restaurants is pretty good. The rooms are reasonably small, the bathroom has a shower but it’s in a bath, so it’s extremely small and hard to shower in, the water pressure is also really bad. The room was clean and housekeeping were good. I’ve stayed in this hotel twice. The location suits me and outweighs the negatives but the rooms could do with a bathroom renovation.

Dear Valued Guest, Thank you for taking the time to share your detailed feedback following your recent stay with us. We are delighted to hear that you enjoyed our prime location, with direct access to the mall and nearby transport links, as well as the service provided by our team. Your kind words about our staff, security, dining options, and housekeeping are truly appreciated and will be shared with the team. At the same time, we sincerely regret the inconvenience you experienced with the room size, bathroom layout, and water pressure. Your comments are very important to us, and please be assured that we are actively reviewing these aspects as part of our ongoing efforts to enhance guest comfort. It is always a pleasure to welcome returning guests like yourself, and we are grateful that our location continues to meet your needs. We hope to have the opportunity to provide you with an even more comfortable and enjoyable stay in the future. Warm regards, Laura Nicli General Manager

Customer review rating 4.0/5

David C. V. Business - Confirmed reviews ALL

Enjoyable stay, good location close to the airport, beautiful accommodation, nice room with a beautiful balcony. Dinner buffet during iftar period was also really to be recommended.

Dear Valued Guest, Thank you very much for sharing your lovely feedback following your recent stay with us. We are delighted to know that you had an enjoyable experience and appreciated our central location, with easy access to the airport, as well as the comfort of your room and balcony. It is especially rewarding to hear that you enjoyed the Iftar dinner buffet. Your kind recommendation truly means a lot to our team. Your feedback is a wonderful encouragement for us to continue delivering memorable experiences to all our guests. We look forward to welcoming you back again soon for another pleasant stay. Warm regards, Laura Nicli General Manager

Customer review rating 5.0/5

Mohamed H. A. Families - Confirmed reviews ALL

Very nice and all is good

Dear Valued Guest, Thank you very much for your wonderful rating following your recent stay with us. We are truly delighted to know that you had an enjoyable experience at our hotel. Your positive feedback is sincerely appreciated and serves as a great encouragement to our entire team, who continuously strive to create memorable and comfortable stays for all our guests. At Pullman Dubai Creek City Centre, we take pride in delivering exceptional service and meaningful experiences, and it is always rewarding to know when our efforts have made a positive impact. We truly value your support and look forward to welcoming you back again soon for another pleasant and memorable stay with us. Warm regards, Laura Nicli General Manager

Customer review rating 2.0/5

Junhee Y. Business - Confirmed reviews ALL

The location was great and liked the hotel in general. However service was not as 5 stars hotel. Sulochana - march 5th night shift The lady working here was def not friendly, staring at phone all the time, not answering to question, chit chat with others in front of the customers, can clearly see that she is not taking care of the customers. She made whole impression of this hotel bad before I leave Dubai. I would like to give 1 for the experience rating but there were two people I found friendly. 1. Maya - march 5th afternoon night shift She was friendly and nice. 2. Guy who added extra bed. Dont remember his name but he was nice and passionate.

Dear Valued Guest, Thank you for taking the time to share your detailed feedback following your recent stay with us. We are pleased to hear that you enjoyed our convenient location and that you liked the hotel overall. At the same time, we sincerely regret to learn that aspects of the service did not meet the standards you expected from a five-star hotel. Please accept our apologies for the impression this created during your stay. Providing attentive, professional, and welcoming service is extremely important to us, and it is disappointing to learn that we fell short on this occasion. Your comments have been noted and will be shared with the relevant team so that we can continue to improve the consistency and quality of our service. Feedback such as yours is invaluable in helping us maintain the standards our guests deserve. At the same time, we truly appreciate you recognizing the team members who made a positive difference during your stay. We are delighted to hear that Maya and the housekeeping team provided friendly and attentive service. Your kind remarks about them will certainly be shared with the team. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience we strive to deliver. Kind regards, Laura Nicli General Manager

Other web-users rate our hotel

  • 1,021 reviews 9.7/10 Location
  • 1,175 reviews 7.8/10 Room
  • 2,590 reviews 9.4/10 Service
  • 32 reviews 7.1/10 WiFi
  • 614 reviews 8.5/10 Cleanliness
  • 473 reviews 8.4/10 Breakfast
  • 472 reviews 8.9/10 Food
  • 369 reviews 8.9/10 Vibe

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