Pullman Dubai Creek City Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 1,870 reviews

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Description

Hotel extras

  • Direct access to City Centre Deira Mall

  • Prime Deira location near Dubai Creek, traditional souks, and key business districts

  • Outdoor swimming pool, spa, and fitness facilities, including a padel court

  • Connected to extended-stay residences, ideal for families and long-stay guests

  • Perfectly positioned between Old Dubai charm and modern city attractions

Our accommodation(s)

Book this hotel
Room 1

The 29 m² contemporary style room comes with twin beds. Equipped with working space, mini-bar, safe, 40" LCD / LED TV, C.O. Bigelow amenities and free high speed internet access. Extra bed is possible.

  • Views:

    City View

Max. number of persons
3
Area
From 29 m² / 312 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 29 m² / 312 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View

Enjoy a unique experience in this 36 m² room, perfect for families with additional sofa bed. 40" LCD / LED TV, C.O. Bigelow amenities and free high speed internet access. Extra bed is possible.

  • Views:

    City View

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Located in the Executive Floor, this 29 m² room features a working space, C.O. Bigelow amenities, Nespresso machine, 40" LCD / LED TV, access to Executive Lounge and 20% discount on Spa treatments included (per room per stay, advance booking required)

  • Views:

    City View

Max. number of persons
3
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Executive Suite, King Size Bed and Sofa

A 67 m² spacious one bedroom suite with sofa can accommodate for up to 3 adults. Enjoy the access to the Executive Lounge, C.O. Bigelow amenities, Nespresso machine, 55" LCD / LED TV and 20% discount on Spa treatments (per room per stay)

  • Views:

    City View

Max. number of persons
4
Area
From 67 m² / 721 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof room
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Pullman Dubai Creek City Centre

Port Saeed Road, Baniyas Street
61871 DUBAI
United Arab Emirates

GPS:25.250571, 55.334701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park
  • 317 rooms
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • 35 connecting rooms
  • 72 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • Arabic
  • English
  • French
  • Vietnamese

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

2 Restaurants

3 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

11 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Well-being

Pool

  • Outside
  • Nearby

Fitness center

  • Nearby

Sports and leisure

Gym

  • On site
  • Near the property
  • Outdoor parking
  • Public
  • 15 parking spaces

Security

  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Valet

GPS:25.250571, 55.334701

Parking information

  • On site
  • Enclosed outdoor parking
  • Private
  • 205 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.3 m / 7.5 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs
  • Valet parking

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
Book

Medley takes diners on a culinary trip around the world. This vibrant restaurant resonates to the sounds of live cooking. Come for the great food. Return for the show as talented chefs show off their skills and prepare food before you.

La Fabrique

La Fabrique Sports Bar's concept "It's Not Just a Game" is unparalleled with gastronomic affair, stylish and vibrant ambiance for a night out. It offers a soulful social hub to watch the big matches on the big screens while serving excellent pub grub.

Bar Type
Bar
Capacity
116
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment

Payment

  • Cash

Wine and other drinks information

  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

La Fabrique Sports Bar's concept "It's Not Just a Game" is unparalleled with gastronomic affair, stylish and vibrant ambiance for a night out. It offers a soulful social hub to watch the big matches on the big screens while serving excellent pub grub.

EXECUTIVE LOUNGE

Currently unavailable

Exceptional closings

  • From to

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Bar for hotel customers only

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Visa

Wine and other drinks information

  • Wine by the glass available

Snacks facilities

  • Cold snacks
  • Hot snacks

An added privilege for our Executive Level Guests, the Executive Lounge offers complimentary breakfast, afternoon tea, pre-dinner drinks, snacks, and private work stations within a contemporary, cozy environment. No access to children under 21.

Start your day right with our wholesome buffet-style breakfast, featuring a wide array of healthy options from international and local cuisines, accompanied by live cooking stations.

As part of our ongoing enhancements to elevate your experience, please note that the Pool will be temporarily closed for maintenance. Guests may access the Pool facilities at Novotel Deira Creekside (across the road) with complimentary transportation

As part of our ongoing enhancements to elevate your experience, please note that the Gym will be temporarily closed for renovation. Guests may access the Gym facilities at Novotel Deira Creekside Dubai (across the road), with complimentary transportation.

As part of our ongoing enhancements to elevate your experience, please note that the Spa will be temporarily closed for renovation. During this period, alternative spa arrangements have been made within the property for your convenience.

Pullman Dubai Creek City Centre combines upscale and beautiful venues with impeccable service and delightful culinary creations to make your wedding a truly memorable event.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,870 reviews

Customer review rating 3.0/5

Wanyoro A. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Arif K. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Dinushka C. Business - Confirmed reviews ALL

Customer review rating 1.0/5

Lucy N. M. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Armagnacq A. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Arif K. Families - Confirmed reviews ALL

Parents enjoyed the stayed. Overall, - excellent service

Customer review rating 5.0/5

Dinushka C. Business - Confirmed reviews ALL

This was possibly my 10th stay with this hotel and as always the customer service was above and beyond what is expected.

Customer review rating 1.0/5

Lucy N. M. Solo - Confirmed reviews ALL

I was told at the check in that the hotel is under renovations which dampened my mood but shock on me, the experience was worth it

Customer review rating 5.0/5

Armagnacq A. Couples - Confirmed reviews ALL

Staff were very helpful; rooms good size and well-kept and restaurant/bar good food

Customer review rating 5.0/5

Tumba W. Couples - Confirmed reviews ALL

Wonderful💜

Customer review rating 5.0/5

Samira K. Couples - Confirmed reviews ALL

From the moment we arrived, your team demonstrated true hospitality and a genuine passion for guest care. The staff recognized us immediately and showed absolute joy in welcoming us back. Please extend our highest praises and heartfelt thanks to your entire front office, guest relations team and F&B team.

Customer review rating 3.0/5

Edouard P. Business - Confirmed reviews ALL

There has been a number of disappointing communications with the staff. Nothing really bad but this kind of spoils the experience .

Customer review rating 5.0/5

Ahmed P. Couples - Confirmed reviews ALL

Very convenient. Unfortunately there was renovations underway but the experience was still fantastic. Will definitely book again here.

Customer review rating 4.5/5

Jomo I. Families - Confirmed reviews ALL

All was good

Customer review rating 4.5/5

Maria G. Couples - Confirmed reviews ALL

Perfect location close to airport when needing a short stay. Connected to a mall, which is handy when its hot.

Customer review rating 5.0/5

Rommel B. Business - Confirmed reviews ALL

I have been coming to Dubai every year for business conference for the last 4 years and I have always stayed in Pullman Dubai Creek City Centre. They have always made sure that guests are well taken cared off. All the staff are incredibly pleasant and helpful. Thank you to the management and staff of Pullman Dubai Creek City Centre. See you next year.

Customer review rating 1.5/5

Carlo M. Business - Confirmed reviews ALL

The renovation works caused many inconveniences

Customer review rating 2.5/5

Arshad M. Business - Confirmed reviews ALL

The hotel should have informed me about the renovation works happening and the inconvenience of going to the Mall through the parking area. The staff overall were still good and hospitable but had I known beforehand about the renovations I would have planned my trip better.

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that, despite the challenges during your stay, you found our team good and hospitable. We sincerely apologize for the inconvenience caused by the ongoing enhancement works, particularly the temporary changes to the mall access. We understand that having this information in advance would have allowed you to plan your trip accordingly. We would like to clarify that information regarding the ongoing enhancement works was communicated through our third-party booking platforms. However, we regret if this information was not clearly noticed prior to your arrival and understand your concerns. We truly appreciate your understanding and kind comments about our team. Your feedback is valuable to us as we continue to improve the guest experience during this period. Warm regards, Laura Nicli General Manager

Customer review rating 4.0/5

Paul L. Couples - Confirmed reviews ALL

Room was excellent with plenty of space and first rate facilities. Staff were extremely helpful.

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed the spacious room, first-rate facilities, and the helpful service provided by our team. We also appreciate your understanding regarding the ongoing enhancement works. We sincerely apologize for the inconvenience caused by the temporary changes to the mall access and the relocation of our pool facilities during this period. It is wonderful to hear that our convenient location near the airport added to your experience. We truly appreciate your kind comments and look forward to welcoming you back once the enhancement works are completed. Warm regards, Laura Nicli General Manager

Customer review rating 5.0/5

D A. H. R. M. Families - Confirmed reviews ALL

Really wonderful after the renovation...we are a family of five and all our celebrations are in Pullman which is our best choice

Dear Valued Guest, Thank you for your wonderful feedback and for sharing such kind words with us. We are delighted to know that you enjoyed the hotel following the renovation and that your experience was truly wonderful. It means a great deal to us to know that Pullman has become your preferred choice for celebrating special moments with your family of five. We are truly grateful for your continued trust and for allowing us to be part of your celebrations over the years. We look forward to welcoming you and your family back for many more memorable occasions and creating experiences that are just as special. Warm regards, Laura Nicli General Manager

Customer review rating 5.0/5

Ilyas K. Couples - Confirmed reviews ALL

I received a great welcome and throughout the stay got the best hospitality and courteous behavior from all hotel employees.

Dear Valued Guest, Thank you for sharing your feedback on your stay at Pullman Dubai Creek City Centre Hotel. We are delighted to hear that you received a warm welcome and experienced excellent hospitality and courteous service throughout your stay. It is wonderful to know that our team members made you feel welcomed and well cared for from the moment of arrival. Your kind recognition of our colleagues is truly appreciated. Providing genuine, attentive, and courteous service is something we take great pride in, and your feedback is a wonderful encouragement for the entire team. We sincerely appreciate you choosing to stay with us and look forward to welcoming you back to Pullman Dubai Creek City Centre Hotel for another memorable experience. Warm regards, Laura Nicli General Manager

Customer review rating 2.5/5

Opeyemi O. Families - Confirmed reviews ALL

The hotel is okay

Dear Valued Guest, Thank you for taking the time to share your feedback on your stay at Pullman Dubai Creek City Centre Hotel. We appreciate your honest feedback. While we are pleased that you found your stay satisfactory, we are sorry that your experience did not leave a stronger impression. Our aim is always to provide our guests with a comfortable stay, attentive service, and an experience that goes beyond simply meeting expectations. As you have not shared any specific areas that could have been improved, we would have appreciated the opportunity to learn more about your experience and understand what could have made your stay more enjoyable. Your feedback is important to us, and we hope to have the opportunity to welcome you again and provide you with a more memorable Pullman experience. Warm regards, Laura Nicli General Manager

Customer review rating 2.0/5

John K. K. Business - Confirmed reviews ALL

i was late for breakfast with soem minutes. was suprised to be told "sorry your late for breakfast you cant have it" i requested to only talk to the manager after this response, luckly the manager made sure i had my breakfast. lets train our staff on handling some issues professionally

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the way your breakfast experience was initially handled. We are pleased that the Restaurant Manager was able to assist and ensure that you were able to enjoy your breakfast. At the same time, we recognize that the initial interaction did not reflect the level of warmth and professionalism we expect from our team. Your feedback is a valuable learning opportunity, and we will reinforce with our team the importance of handling such situations with greater care, empathy, and professionalism while following the applicable breakfast timings and procedures. Thank you again for bringing this to our attention, and we hope to have the opportunity to provide you with a smoother experience on your next visit. Warm regards, Laura Nicli General Manager

Customer review rating 1.5/5

Rustom P. Business - Confirmed reviews ALL

Well, picture this.. you check into an almost non air conditioned reception lobby in the peak of Dubai heat after a long international flight from Africa, where the lady who checks you in almost floods you with only negatives.. ‘sir welcome, before I check you in I would like to inform you, our pool is under maintaince .. our gym is out of order & you will have to go to the Novotel by car to get a work out in; our connection to the mall is shut so you will have to walk out in 52 Deg C to enter the mall, we only have one restaurant running which also doubles as a smoking bar’ my reply is ‘ok what ever I just want to sleep…’ & she goes ‘ ofcourse sir, oh I forgot to mention that you will hear construction sounds & noise from 9 am to 6 Pm ‘ but sir the upside is I am giving you a brand new room … but because it is a brand new room with new appliances I will have to take a security deposit..’ !!!@&!? I am an Accor Gold member by the way ! … would you stay in a hotel like that ?

Dear Valued Guest, Thank you for sharing your experience with us, and especially for your continued loyalty as an ALL Gold member. We are truly sorry that your arrival after a long international journey was not as comfortable and welcoming as you had expected. We understand how overwhelming it must have been to receive so much information about the temporary changes at the hotel when you were looking forward to resting after your journey. We sincerely regret the frustration caused by the ongoing enhancement works and the temporary changes of the facilites. We understand that these changes can have a significant impact on the convenience of a stay. We would, however, like to clarify that information regarding the enhancement works and the related changes to the hotel facilities was communicated on our website, the ALL Accor app, and through our third-party booking platforms. We regret that this information was not noticed before your arrival and understand how disappointing it must have been to experience these changes first-hand. Your feedback is a valuable learning opportunity for us, particularly in ensuring that these temporary arrangements are communicated as clearly as possible and that our guests feel well supported upon arrival. We sincerely apologize for the disappointment caused and hope to have the opportunity to welcome you again and provide the Pullman experience you expect. Warm regards, Laura Nicli General Manager

Other web-users rate our hotel

  • 870 reviews 9.6/10 Location
  • 1,053 reviews 8/10 Room
  • 2,248 reviews 9.4/10 Service
  • 27 reviews 5.8/10 WiFi
  • 565 reviews 8.6/10 Cleanliness
  • 404 reviews 8/10 Breakfast
  • 344 reviews 9/10 Vibe
  • 318 reviews 5.6/10 Comfort

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