Novotel Paris Centre Gare Montparnasse Hotel 4 stars

Very good service

Depending on the purpose of your stay, this is a well located (near station Montparnasse) hotel. Welcome reception & service is substandard, breakfast is ok. Rooms vary: old non-refurbished are not worth the price, newly refurbished rooms are. Taking a shower in the bad-tub while holding the shower head yourself feels like a 2-star hotel! Don't think about checking in/out during rush hours, the queue is longer than the Champs Elysee! If you want to check in after 10pm, try to find anyone available (took 10 min before someone arrived)

Although arriving late, I was checked in by courteous, cheerful and efficient staff. I was able to have a meal, which was very good. The room was very comfortable, clean and bright. Check-out the next morning was also without any delays.

The experience was amazing and the room is clean with a friendly staff

This is the hotel my company uses for my trips for the last 12 years, but it is also my personal choice.

The revolving (or should I say revolting) door left my arm and suitcase caught. No-one came to help. No-one explained how to operate the lift with the door key - I thought the lift was broken!!! I was told breakfast was served from 6am (I had a train connection to catch) and when I went down at 6:15am I was told I'd have to wait another 15 minutes. All this for a room and breakfast that cost over 200€ for the night for 1 person. Absolute rip-off

Forgot travel adapter and this was promptly returned when I went back to pick it up after check-out. Nice service

Great service, brilliant staff

Hotel has great location, super customer service, great Brkfst and late night coffee. Short walk to the Pasteur Metro and right next to gare montparnasse. Suggest to get a room in the front to avoid noise in the rear. Highly recommend local restaurant Café templier a few steps away, best kept secret in Montparnasse.

The room was good for me, the service is good and the team is very good. My next trip to Paris I will prefer this Hotel.

very friendly communication and handling at reception as well as at the bar and in the restaurant; room was an executive room on the 8th floor - unfortunately it was close to the elevators which were really noisy during the night

ambiance agreable, service impeccable

I ordered a silent room. But there was a ventilation noise which -despite notifciation - could not be turned off. Everything else was ok.

The common parts of the hotel are nice and enticing. Restaurant is ok. The staff is super nice, helpful and friendly. This counter balance the room I got that was depressing and has no character at all.

I booked in for 4 nights with my wife. I could not understand why 1 small bottle of water is supposed to be for 2 guests? Similarly, 1 shampoo between 2 guests? Surely it would be more sensible to give one to each guest? Also, the tea and coffee offerings were miserable. There was no black tea, which most guests would drink- only camomile, mint and green tea offered. I had to go out and purchase tea and coffee??? When paying €150 per night for the room, I would expect better. Overall , clean and tidy