Novotel Paris Centre Gare Montparnasse Hotel 4 stars

Welcoming reception, clean and pretty rooms. Nothing to complain about.

Positive points: Excellent staff very helpful and professional. Good room, clean and comfortable Negative point commons to all Novotel and some Mercure that I stayed at. This horrible artificial chemical smell given by spraying stations. This kind of chemical has its place in the bathrooms at best and certainly not in leaving areas. I am sorry for the reception staff who has to inhale it during they shift, day after day.

RAS

I came for work, it was very convenient despite COVID measures

As a single female traveller with a dog I couldn’t have been made more comfortable at Novotel Montparnasse. From Check in, the room, room service, bar and the lovely breakfast to go- everything was spotless and presented beautifully with a big smile. Thank you very much!

Friendly and helpful staff who did their best in diificult circumstances

Very welcomed by the team

Last minute booking during the pandemic. Very helpful team. Thank you!

Hotel has great location, super customer service, great Brkfst and late night coffee. Short walk to the Pasteur Metro and right next to gare montparnasse. Suggest to get a room in the front to avoid noise in the rear. Highly recommend local restaurant Café templier a few steps away, best kept secret in Montparnasse.

The staff at this hotel are awful. Rude, sullen and unhelpful. Reception area looks makeshift. Breakfast was a joke. Insufficient tables and ran out of cutlery and glasses and napkins and pastries. Cook your own eggs?!! Not value for money. Better to eat breakfast out. Worst novotel I've stayed in. Will return to Paris but not to this hotel due to awful staff. Location is not bad and rooms are clean.

The hotel is in a good location around a busy area (you just need to walk around to explore it), room was a bit small for a family of four however this was expected for a room in Paris. Service was very good, staff were friendly and helpful. Overall it was a good and satisfying stay

The hotel is located centrally........ the room was big enough to accommodate the 4 of us. The sofa cum bed was big and comfortable. The breakfast spread was good but there is room for improvement..... overall very satisfied with my stay.

27 degrees outside and the Hotel is not able to switch the air conditioning on for the Hotel rooms. Even after speaking to the hotel manager, who promised to switch it on, they did not. So they even lie to their customers. What a shame for Novotel. If you need to save money, you should never do it at customer site!

I stayed four nights for a business trip. The check-in was quick, and I managed to get a room even though I arrived at 9am. Room was spacious and had a beautiful picture of a red fox in the snow. Bed was comfortable and the breakfast was adequate spread. Only issue I had was I kept having trouble with my card to gain access to the lift to bring me to my room. Otherswise, it would be a five tick rating.

Nicely located hotel , just outside the center . The metro is within 10 minutes walk. very friendly personnel. check-in and out was very quick. Breakfast is complete, but was extremely busy so we had to wait each day to be seated.roomservice and bar were very good too.Parking is very very tight. Tip for improvement, make housekeeping take the leftovers from the room-service from the room when they make the beds. it's not very nice to return in a smelly room with french fries standing on the cupboard all day.