Novotel Paris Centre Gare Montparnasse Hotel 4 stars

Forgot travel adapter and this was promptly returned when I went back to pick it up after check-out. Nice service

Great service, brilliant staff

Hotel has great location, super customer service, great Brkfst and late night coffee. Short walk to the Pasteur Metro and right next to gare montparnasse. Suggest to get a room in the front to avoid noise in the rear. Highly recommend local restaurant Café templier a few steps away, best kept secret in Montparnasse.

The room was good for me, the service is good and the team is very good. My next trip to Paris I will prefer this Hotel.

very friendly communication and handling at reception as well as at the bar and in the restaurant; room was an executive room on the 8th floor - unfortunately it was close to the elevators which were really noisy during the night

ambiance agreable, service impeccable

I ordered a silent room. But there was a ventilation noise which -despite notifciation - could not be turned off. Everything else was ok.

The common parts of the hotel are nice and enticing. Restaurant is ok. The staff is super nice, helpful and friendly. This counter balance the room I got that was depressing and has no character at all.

I booked in for 4 nights with my wife. I could not understand why 1 small bottle of water is supposed to be for 2 guests? Similarly, 1 shampoo between 2 guests? Surely it would be more sensible to give one to each guest? Also, the tea and coffee offerings were miserable. There was no black tea, which most guests would drink- only camomile, mint and green tea offered. I had to go out and purchase tea and coffee??? When paying €150 per night for the room, I would expect better. Overall , clean and tidy

Location was good for us. Room was a little smaller than expected. Overall hotel presentation and the team were helpful. The breakfast area was a little small so was very busy at peak periods. We enjoyed our stay.

1. very simple check in and check out process.

Amazing

We had fabulous stay, staff was friendly and helpful, great housekeeping and excellent breakfast. We loved the coziness of our room.

lovely staff, great room and bathroom. Great breakfast. on the minus side, diner was a little disappointing and the the shower in the bathroom was not hot enough and with too low pressure.

I don’t speak French unfortunately and was travelling with my sons 11 & 13 years of age. I understand that we were in France but to have only 3 TV channels in English was difficult for us of an evening. Even the French channels had French subtitles only so we couldn’t even watch channels with sub titles on. I have already provided feedback on how poor the shower was in regard to the drain not working properly, therefore flooding the bathroom floor every time we took s shower. We picked your hotel due to the location near the train station but unfortunately with the strike (obviously not the hotels fault), the location was not ideal for us in the end. The staff were helpful at the desk when we needed help and were accepting of our limited French vocabulary.