Mercure Porto Centro Santa Catarina 4 stars

Customer review rating (ALL Rating) 4.6/5 1,379 reviews

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Mercure Porto Centro Santa Catarina - Image 1
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Mercure Porto Centro Santa Catarina - Image 3
Mercure Porto Centro Santa Catarina - Image 4
Praca da Batalha 116, 4049-028 PORTO, Portugal

Description

Hotel extras

  • 7 min walk Torre dos Clérigos, 3 min Café Majestic, 10 min Ribeira do Porto

  • Fully renovated public areas.

  • Big family rooms with extra bed

  • Rooftop (seasonal opening) with an exhilarating view over Porto.

  • Restaurant with Portuguese and Mediterranean flavors

Our accommodation(s)

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Hotel location

Mercure Porto Centro Santa Catarina

Praca da Batalha 116
4049-028 PORTO
Portugal

GPS:41.145367, -8.607568

Telephone
+351 22 204 3300

Calls to a national
fixed network

Fax +351 22 204 3499

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A BICICLETA

A Bicicleta restaurant provides a distinguished and welcoming atmosphere in which to enjoy city views. Sample the best specialties Portuguese cuisine has to offer accompanied by a good port wine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,379 reviews

TripAdvisor Rating  4.0/5  1,241 reviews

Certificate of excellence 2024

Good location,very helpful staff

Customer review rating 4.0/5

C.fisher Couples - Confirmed reviews ALL

Overall very good. However one item that annoyed me is that I am the person with the Accor account (C.Fisher),I booked the room,I paid for the room but you send this survey addressed to my wife.Very poor.

Good Location, under Good Management

Customer review rating 3.5/5

Charlie Families - Confirmed reviews ALL

Our stay did not start well. It was a special occasion for us and the communication with the hotel was abysmal. Needless to say, Filipa the manager, went above and beyond to correct the mistakes of her staff. It shows she cares, so I have no doubt that these issues will be fixed in the future. We will probably come in the future to see if that's the case as the location of the hotel is perfect. We especially loved the sunset views from the rooftop terrace! Another thing to add is that when we arrived the weather suddenly got very hot and the air conditioning system was struggling. Later I discovered that the extractor fan in the bathroom was not strong enough, so the heat kept coming into the main room. You cannot open the bathroom window, so in the evenings when temperature is lower you cannot help extract the hot and moist air. This is a design fault. Get the extractor fans fixed and make the air conditioning more efficient, please. We managed to keep the room cool in the end, by keeping the bathroom door closed and having the settings lowered to the minimum temperature and highest fan speed. Beside that the hotel is very clean, beds are comfortable and the breakfast is delicious. Staff are friendly and all speak multiple languages.

Great stay

Customer review rating 4.5/5

Pauline Couples - Confirmed reviews ALL

The staff were helpful and friendly. Comfortable. Great breakfast and awesome location

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosa Novais Mercure Porto Centro Santa Catarina

Very reasonable 4 night stay

Customer review rating 3.5/5

M B. M. Couples - Confirmed reviews ALL

We stayed 4 nights which were comfortable.

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Hotel was located perfectly in Lisbon and central to all great sites to visit. Our room the door did not close properly and our sink tap was not secured properly and oved when turning it on. Other then that the hotel was clean and the staff where welcoming and easy to deal with.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rosa Novais Mercure Porto Centro Santa Catarina

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Other web-users rate our hotel

  • 985 reviews 9.2/10 Location
  • 982 reviews 7.4/10 Room
  • 1,088 reviews 9.3/10 Service
  • 11 reviews 9.1/10 WiFi
  • 613 reviews 9/10 Breakfast
  • 323 reviews 8.7/10 Cleanliness
  • 6 reviews 3.3/10 Pool
  • 5 reviews 0/10 Wellness Area

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Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.