SO/ PARIS Hotel 5 stars

Customer review rating (ALL Rating) 4.7/5 2,330 reviews

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Description

Hotel extras

  • Stunning views of the iconic Eiffel Tower and all of Paris' famous monuments

  • Festive dining experience at Bonnie restaurant on the 15th floor with stunning views of Paris

  • Chic nightlife at the bar and club on the 16th floor with stunning views of the Eiffel Tower

  • A living gallery blending Parisian fashion, art, and avant-garde design

  • Ideally located in the heart of the city, between the Marais and Île Saint-Louis

Our accommodation(s)

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Hotel location

SO/ PARIS Hotel

10 rue Agrippa d'Aubigné
75004 Paris
France

GPS:48.850212, 2.362765

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bonnie Restaurant & Terrace

One glance, forever remembered. Day and night Bonnie boast breathtaking views of Paris. A bit exuberant, Parisian but curious, it is inspired by influences from across the Atlantic with its taste for the 60-70s through its design, atmosphere and cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  2,330 reviews

Customer review rating 5.0/5

Excellent Couples - Confirmed reviews ALL

Very nice and comfortable

Dear Anabel and Pascual, It was a pleasure meeting you during your stay. Thank you for your feedback! We’re pleased to hear that you found our hotel nice and comfortable. We look forward to welcoming you back for another enjoyable stay. Sincereley, Bathilde Milandou - Quality Manager SO/ Paris

Overall delighted, but troubled by a couple of problems

Customer review rating 4.0/5

Philippe B. Couples - Confirmed reviews ALL

We adored our room at So / Paris, with sublime views and splendid design. However, we encountered two problems, one concerning payment, the other the behaviour of one member of staff (the latter problem in good part made up for by other members of staff who tried to correct the unpleasant treatment we received).

Dear Philippe, I was a pleasure meeting you. Thank you for sharing this thoughtful and detailed review. We’re delighted to hear that you enjoyed your beautifully designed room with its stunning views, and that certain team members, including Pape, contributed positively to your experience. It’s wonderful to know that you appreciated our attention to detail, like the bed turn-down service and the special birthday treat. We’re very sorry for the issues you encountered with payment and the unprofessional behavior from one of our team members. Please accept our apologies for the inconvenience and for any frustration this may have caused on what should have been a special celebration. Rest assured, we are addressing these matters to ensure they don’t recur. Regarding your meal at Bonnie, we will work with our culinary team to review the quality and presentation standards to ensure all guests enjoy the full experience. We appreciate your feedback and hope to welcome you back to SO/ Paris for an even more seamless and enjoyable stay in the future. Bathilde Milandou - Quality Manager SO/ Paris

Comfortable

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

It was not the best! I use to stay before but this time was not good at all. I waited for my room to get ready and it became after 4pm without notice, I needed to looking for answers. The shower had problem with water, I got around 16 hours with out water in the shower room. When I did the check out any apologize about the problems, even asked how was the service. I really would expect more from a 5 star hotel. I went back to Paris last weekend and I decided because of the experience to stay in another hotel.

Dear Cristian, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered with your room readiness, the water outage, and the lack of follow-up during check-out. This is certainly not the level of service we aim to provide, especially for a valued returning guest. We understand how disappointing these experiences must have been, and we will be working closely with our team to address these issues and ensure better communication and responsiveness. We hope to regain your trust and have the opportunity to provide a seamless and memorable stay should you choose to visit us again. Sincerely, Bathilde Milandou - Quality Manager SO/ Paris

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Enjoy the room. Check in service was friendly. Breakfast was wonderful. No cold water for one night which was a little inconvenient.

Dear Alan, Thank you for your feedback. We’re happy to hear that you enjoyed your room, found the check-in service friendly, and had a wonderful breakfast. However, we sincerely apologize for the inconvenience caused by the lack of cold water during your stay. We understand how disruptive this must have been and are working to ensure such issues do not occur in the future. We hope to welcome you back for a more seamless experience next time. Bathilde Milandou - Quality Manager SO/ Paris

SO Great in Paris

Customer review rating 5.0/5

Roger C. Couples - Confirmed reviews ALL

Everything from the check-in to assistance to our room, dinner options, bar and restaurant location on a top view of city floor with large windows and balcony/patio, excellent service.

Dear Roger Paul Joseph C., Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed every aspect of your stay, from check-in to the service, dining options, and our stunning top-floor location with breathtaking views. It's fantastic to know that we could contribute to a memorable experience in Paris. We hope to welcome you back for another exceptional stay soon! Bathilde Milandou - Quality Manager SO/ Paris

Other web-users rate our hotel

  • 624 reviews 9.1/10 Location
  • 1,283 reviews 9.1/10 Room
  • 1,428 reviews 8.4/10 Service
  • 5 reviews 8.6/10 WiFi
  • 525 reviews 9.5/10 Vibe
  • 503 reviews 7.3/10 Food
  • 398 reviews 8.2/10 Amenities
  • 380 reviews 7.8/10 Comfort

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