Mercure Paris 9 Pigalle Sacre-Coeur hotel 4 stars

To confirm the reservation, money was withdrawn from the card, a week has passed, and the money has not yet been returned. Also do not respond to emails that are written on me… and they didn't send supporting documents.

Chosen for its proximity to the Paris night life Center, we were conquered by the cleanliness, calm and quality of the breakfast. the metro station is right there witch is very convenient by public transportation. Nice room and very nice and very professional team.

Welcome, quality of the room and services everything is OK Except that I still not have received my invoice

Hotel is situated on central place. Rooms are comfortable and clean.

Room and bathroom were very clean and we appreciated the kettle, tea and coffee present in the room. We enjoyed our stay but the first night someone was (mistakenly, and probably not on purpose) trying to open our door at 3am... which was very strange. Other than that we will go back when in Paris!

It was very good.

The hotel location is good. Staff was helpful and friendly. The room was a bit small but clean. I guess it is the standard in Paris. Breakfast was good but could be improved in term of quality and variety.

Your Rooms are so small and tight

Convenient location, good room, helpful staff

decent view, nice room. I've never had staff chap on the door so much to check for towels, linen etc. a little more privacy in future would be nice.

good for business trip. basic, but all that was needed was there

Having stayed in and been impressed by a Mercure Hotel in Berlin recently, we booked Mercure Pigalle for our latest trip to Paris. We love Pigalle as a neighbourhood and the hotel is superbly located on Place Pigalle, next to Pigalle Metro station a short walk from Blanche. It's also a pleasant 20 minute walk from Gare du Nord if travelling by Eurostar as we were. Welcome at reception was a little perfunctory but we were quickly checked in. NB: online check-in had wanted to take a pre-authorisation for incidentals of over €300 which I objected to so we checked in at the hotel and the charge was only €1! The Privilege room had, as promised, a *superb* view of Sacre-Coeur, from two balconies which would have been just about big enough to sit out on had weather permitted. The room was very small but very comfortable, with movable furniture (a fold-down table, a chair and a stool) meaning we could use the room just as easily for dining as for lounging. So, despite the room's small size it was very flexible. Two things could improve the room: more hooks and drawers for storage (or just twice as many coathangers!) as there was nowhere to hang coats or store smaller items; and a shower screen/door which fully encloses the shower stall, as the rainfall shower, while very pleasant, was constantly getting the bathroom floor wet. As well as the view and general comfort of the room and the hotel's excellent location, we also very much appreciated the generous selection of complimentary soft drinks provided, the tea and coffee making facilities (kettle, Nespresso machine and selected teas and capsules) and the delightful Nuxe honey-based bathroom products. I would recommend this hotel without hesitation!

The hotel was cleaned and most of the employees were polite and professional. The check out was a very disappointing and border line offensive experience because of an employee at the reception (Abdulah, Abdelah? I have forgotten the name but it was an elder African man with glasses). He was rude and condescending, calling me by my first name when I had never met him before. After the check out, I sat down to wait for a friend that was going to pick me up for lunch. The man at the reception was extremely friendly to a caucasian french speaking couple. When my friend arrived, we asked him if he could recommend us a place in the near where we could eat and his answer was 'people usually walk down the street and find out' which again, was unfriendly and rude. I am a big fan of the Accor Hotels family but such experiences discourage me from booking again.

Perfect location near Pigalle Metro station and within walking distance of the Casino de Paris where we were attending a concert. The staff were all very friendly and helpful. Room comfortable. Breakfast buffet quite adequate.

very helpful staff on front desk