Mercure Paris 9 Pigalle Sacre-Coeur hotel 4 stars

Customer review rating 4.3/5 1,818 reviews

#ALLSAFE Accor

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Mercure Paris 9 Pigalle Sacre-Coeur hotel
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Hotel extras

  • Labelled ALLSAFE

  • 50 metres from Pigalle metro station lines 2 and 12

  • Advantage 3

  • Advantage 4

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CHARLES DE GAULLEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • Room service
Leisure and activities
  • Babysitting on requestPaying
  • Boat excursions (Nearby)
  • Basketball facilities (Nearby)
Business services
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Paris 9 Pigalle Sacre-Coeur hotel

21 Boulevard De Clichy
75009
paris
france

Tel: +33148740112

Fax: (+33)1/48782539

Check-in from 12h00

Check out up to 12h00

  • STATION PIGALLE :  ligne 30-54-40 PIGALLE

  • METRO PIGALLE :  12 et 2 PIgalle

  • By plane

    CHARLES DE GAULLE At 25km / 15.53 miles - Shuttle paying

  • By plane

    ORLY At 18km / 11.18 miles

  • By train

    GARE DE L EST At 1.9km / 1.18 miles

  • By train

    GARE DU NORD At 1.4km / 0.87 miles

  • By train

    GARE SAINT LAZARE At 1km / 0 miles

GPS :48.8825, 2.336389

Our accommodation(s)

Classic single room with a double bed

  • Max. number of persons: 1
  • Area: From 12 / 129 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic room with a double bed

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with a double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privelege Room with balcony and view of Sacré-Coeur

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with king-size bed and sofa bed

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our guest reviews for
Mercure Paris 9 Pigalle Sacre-Coeur hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,818 reviews

tripadvisor

TripAdvisor Rating 4.0/5

430 reviews

Very nice place and kind helpfull staff

Customer review rating 4.3/5

John Couples - 02/03/2020 Confirmed reviews ALL

Good all around

Dear JOHN M., thank you for leaving a very positive review after your stay at Hotel Mercure Paris Pigalle Sacré-Coeur... We are very glad that your stay met your expectations and that you were able to make the most of your stay. We appreciate your word about our team! We hope to have the pleasure to welcome you again for a next occasion in Paris. Wishing you a nice day, regards Véronique

Convenient location, friendly and helpful staff

Customer review rating 4.3/5

Kob K. Friends - 29/02/2020 Confirmed reviews ALL

I had a good time staying with Mercure Pigalle. Staffs are friendly and helpful whenever I need assistance. I will definitely come back and recommend to my friends.

Dear KOB N., We thank you for the review you posted after your stay in Hotel Mercure Paris Pigalle 9 Sacré-Coeur. We are very glad that you enjoyed your stay. We specially appreciate you word about our team! And also that our location allowed that you made the most of your stay. We will definitely be delighted to welcome you again next time! regards Véronique

Perfect location for our visit. Very close to the Metro, restaurants and sightseeing, great.

Customer review rating 4.3/5

L&m Couples - 04/02/2020 Confirmed reviews ALL

Clean, good housekeeping and friendly staff. Very quiet, no traffic noise and a huge bed. What's not to like!

Very small but cosy room

Customer review rating 4.3/5

Alexandra Business - 30/01/2020 Confirmed reviews ALL

The hotel is very well located, the personal is very helpful and nice. The room was very small and I could hear the neighbors but I think this is quite common in Paris. I would stay there again.

Top

Customer review rating 4.3/5

H. Couples - 27/01/2020 Confirmed reviews ALL

Excellent

Great Hotel for exploring Paris

TripAdvisor rating 4.0/5

Bernie R 26/01/2020 TripAdvisor review

Great location in Montmartre, walking distance to Sacre-Coeur (great views), Moulin Rouge and lots of restaurants and great bakeries in Rue des Abbesses. Hotel room was quiet and clean and staff friendly and helpful.

We thank you for the review you posted after your stay in Hôtel Mercure Paris Pigalle 9 Sacré-Coeur. We are very glad that our hotel and your room, its cleanliness... met your needs and expectations. We especially appreciate you word about our team! Our district is indeed very lively with lots of restaurants, bars, theatres... and several concert halls, Le Trianon, La Cigale, Elysees Montmartre...it is also the artists' district, as well as a very historically rich one, with Montmartre so close by... is grows more and more trendy! Looking forward to welcoming you again in Paris, Regards Véronique

Great hotel and good location

TripAdvisor rating 4.0/5

Knoah14 25/01/2020 TripAdvisor review

We stayed here for 3days. Hotel staff were very friendly and helpful. The room was clean and tidy a little small but suited us. Great location walking distance to 3 metro stops and heaps of restaurants. Would definitely stay again

no response to emails

Customer review rating 4.3/5

Alexandra Business - 23/01/2020 Confirmed reviews ALL

To confirm the reservation, money was withdrawn from the card, a week has passed, and the money has not yet been returned. Also do not respond to emails that are written on me… and they didn't send supporting documents.

Dear Alexandra, Thank you for taking the time for this review after your stay at Hôtel Mercure Paris 9 Pigalle Sacré-Coeur. We don't really understand why you say that we did not respond to the emails you sent us, because when double-checking our mailbox, we were able to count 26 emails exchanged: 13 requests from you, and 13 answers from us. About the preauthorization and its release, about the airport transfer, about your payment... Please consider that it is very important for us not to neglect the questions of our guests. As for the "withdrawal" on your credit card: no money has been charged at all ; as explained in one of the emails, it was only a preauthorization, it is the usual process to test the validity of the credit card. It has been released as we always do, on the very day of your departure. Then it all depends on your bank, for it can take from 2 or 3 days, to 30 days, to appear as "released" on your bank account. Wishing you a pleasant day, Véronique

Good stay

Customer review rating 4.3/5

Georges Couples - 23/01/2020 Confirmed reviews ALL

Chosen for its proximity to the Paris night life Center, we were conquered by the cleanliness, calm and quality of the breakfast. the metro station is right there witch is very convenient by public transportation. Nice room and very nice and very professional team.

First 2020 travel in Paris

Customer review rating 4.3/5

V. Business - 20/01/2020 Confirmed reviews ALL

Welcome, quality of the room and services everything is OK Except that I still not have received my invoice

Good Quality

Customer review rating 4.3/5

Anonymous Couples - 20/01/2020 Confirmed reviews ALL

Hotel is situated on central place. Rooms are comfortable and clean.

Very pleasant stay

Customer review rating 4.3/5

Francisco Couples - 13/01/2020 Confirmed reviews ALL

Room and bathroom were very clean and we appreciated the kettle, tea and coffee present in the room. We enjoyed our stay but the first night someone was (mistakenly, and probably not on purpose) trying to open our door at 3am... which was very strange. Other than that we will go back when in Paris!

Customer review rating 4.3/5

Anonymous Couples - 10/01/2020 Confirmed reviews ALL

It was very good.

Well located, nice staff

TripAdvisor rating 4.0/5

KRALJO Business - 02/01/2020 TripAdvisor review

The hotel location is good. Staff was helpful and friendly. The room was a bit small but clean. I guess it is the standard in Paris. Breakfast was good but could be improved in term of quality and variety.

People are on reservation desk very friendly and nice

Customer review rating 4.3/5

Deniz S. Business - 27/12/2019 Confirmed reviews ALL

Your Rooms are so small and tight

Great

Customer review rating 4.3/5

N. Business - 20/12/2019 Confirmed reviews ALL

Convenient location, good room, helpful staff

Nice stay

Customer review rating 4.3/5

S Couples - 09/12/2019 Confirmed reviews ALL

decent view, nice room. I've never had staff chap on the door so much to check for towels, linen etc. a little more privacy in future would be nice.

good as usual

Customer review rating 4.3/5

Anonymous Business - 09/12/2019 Confirmed reviews ALL

good for business trip. basic, but all that was needed was there

Excellent value, location & comfort

Customer review rating 4.3/5

Hsw Couples - 03/12/2019 Confirmed reviews ALL

Having stayed in and been impressed by a Mercure Hotel in Berlin recently, we booked Mercure Pigalle for our latest trip to Paris. We love Pigalle as a neighbourhood and the hotel is superbly located on Place Pigalle, next to Pigalle Metro station a short walk from Blanche. It's also a pleasant 20 minute walk from Gare du Nord if travelling by Eurostar as we were. Welcome at reception was a little perfunctory but we were quickly checked in. NB: online check-in had wanted to take a pre-authorisation for incidentals of over €300 which I objected to so we checked in at the hotel and the charge was only €1! The Privilege room had, as promised, a *superb* view of Sacre-Coeur, from two balconies which would have been just about big enough to sit out on had weather permitted. The room was very small but very comfortable, with movable furniture (a fold-down table, a chair and a stool) meaning we could use the room just as easily for dining as for lounging. So, despite the room's small size it was very flexible. Two things could improve the room: more hooks and drawers for storage (or just twice as many coathangers!) as there was nowhere to hang coats or store smaller items; and a shower screen/door which fully encloses the shower stall, as the rainfall shower, while very pleasant, was constantly getting the bathroom floor wet. As well as the view and general comfort of the room and the hotel's excellent location, we also very much appreciated the generous selection of complimentary soft drinks provided, the tea and coffee making facilities (kettle, Nespresso machine and selected teas and capsules) and the delightful Nuxe honey-based bathroom products. I would recommend this hotel without hesitation!

Rude personnel at the reception

Customer review rating 4.3/5

M. R. Solo - 29/11/2019 Confirmed reviews ALL

The hotel was cleaned and most of the employees were polite and professional. The check out was a very disappointing and border line offensive experience because of an employee at the reception (Abdulah, Abdelah? I have forgotten the name but it was an elder African man with glasses). He was rude and condescending, calling me by my first name when I had never met him before. After the check out, I sat down to wait for a friend that was going to pick me up for lunch. The man at the reception was extremely friendly to a caucasian french speaking couple. When my friend arrived, we asked him if he could recommend us a place in the near where we could eat and his answer was 'people usually walk down the street and find out' which again, was unfriendly and rude. I am a big fan of the Accor Hotels family but such experiences discourage me from booking again.

Dear Mrs R., First of all i would like to apologize for answering so lately to your comment. And I am truly sorry that your experience did not meet your expectations; please allow me to express one again my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sophie DELAWER - General manager

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