Mercure Versailles Chateau Hotel 3 stars

Customer review rating (ALL Rating) 4.6/5 866 reviews

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Description

Hotel extras

  • The Palace of Versailles parks and public gardens are close to the hotel.

Our accommodation(s)

Hotel location

Mercure Versailles Chateau Hotel

19 rue Philippe de Dangeau, Angle rue Montbauron
78000 VERSAILLES
France

GPS:48.803245, 2.134759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Start the day with a delicious buffet breakfast, served from 6.30 am. We offer a wide range of products and specialties within a modern and comfortable environment. Or if you prefer, you can order a continental breakfast to be served in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  866 reviews

Customer review rating 4.5/5

Megan W. Business - Confirmed reviews ALL

Great location, comfortable stay. Very nice breakfast.

Customer review rating 5.0/5

Katrina V. Business - Confirmed reviews ALL

Helpful and friendly staff. Nice comfortable rooms. Everything was clean and the breakfast was delicious!

Dear guest, Thank you very much for sharing your wonderful feedback following your stay at the Mercure Versailles Château. We are delighted to hear that you enjoyed the cleanliness and comfort of our rooms, as well as our helpful and friendly team. It is also wonderful to know that you appreciated our breakfast selection. Your kind words are a great reward for our entire team. We truly value your recommendation and are thrilled that your stay was such a positive experience. We look forward to welcoming you back to Versailles on your next visit. Kind regards, The Mercure Versailles Château Team

Customer review rating 5.0/5

Freida M. A. Business - Confirmed reviews ALL

One night stay for work, perfect

Dear guest, Thank you very much for taking the time to share your feedback following your stay at the Mercure Versailles Château. We are delighted to hear that you enjoyed our convenient location, the comfort of your room, and the friendliness and helpfulness of our team. It is wonderful to know that your business stay was a perfect one. We also truly appreciate your constructive comments. We sincerely apologize for the inconvenience caused by the Wi-Fi speed and will share your feedback with our team in order to improve this aspect of our service. Regarding the absence of bottle of water in the room, please allow us to clarify that as part of our environmental commitment, we have chosen to reduce single-use plastic. A filtered water fountain offering both still and sparkling water is available within the hotel for our guests. This initiative aims to provide high-quality water while supporting our sustainability efforts. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back soon for an even better experience. Kind regards, The Mercure Versailles Château Team

Customer review rating 4.0/5

Saara P. Business - Confirmed reviews ALL

very kind service. More vegetable options for ham, cheese etc would be nice. Travelling women appreciate conditioner in addition to shampoo.

Dear Madame, Thank you for taking the time to share your feedback following your stay at the Mercure Versailles Château. We are delighted to read that you appreciated the kindness and professionalism of our team. Your comment will be shared with our reception staff, who will be very pleased to know that their warm welcome contributed positively to your stay. We also sincerely thank you for your constructive suggestions regarding the breakfast. Your remarks about adding more vegetable or vegan options, as well as the suggestion of providing conditioner and eco-certified toiletries in the rooms, are very valuable to us and will be carefully considered as we continue working to improve our guests’ experience. We also take note of your comment regarding the Wi-Fi speed and will remain attentive to possible improvements on this matter. We hope to have the pleasure of welcoming you again during a future stay in Versailles. Kind regards, The Mercure Versailles Château Team

Customer review rating 4.5/5

Angus F. Friends - Confirmed reviews ALL

We were greeted warmly - the room was comfortable for our short stay - breakfast was excellent. Only thing stopping a '10' review is the inability to park a larger vehicle in the parking.

Dear Monsieur, Thank you very much for sharing your feedback following your stay at the Mercure Versailles Château. We are delighted to hear that you were warmly welcomed, found your room comfortable, and enjoyed the breakfast. It’s wonderful to know that Emmanuelle was able to assist you by email and contributed positively to your experience. We also appreciate your note regarding the parking for larger vehicles. As our hotel is located in the heart of Versailles, parking spaces are limited, and we understand how this can be a constraint for some guests. Your feedback will help us explore ways to improve this aspect. We look forward to welcoming you again on a future visit to Versailles. Kind regards, The Mercure Versailles Château Team

Other web-users rate our hotel

  • 471 reviews 8.7/10 Location
  • 575 reviews 6.8/10 Room
  • 578 reviews 9.6/10 Service
  • 357 reviews 9.2/10 Breakfast
  • 213 reviews 9.4/10 Vibe
  • 198 reviews 8.3/10 Cleanliness
  • 191 reviews 8.3/10 Amenities
  • 18 reviews 0/10 Bar

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