Mercure Versailles Chateau Hotel 3 stars

Customer review rating (ALL Rating) 4.5/5 812 reviews

Best price
guarantee
Mercure Versailles Chateau Hotel - Image 1
Mercure Versailles Chateau Hotel - Image 2
Mercure Versailles Chateau Hotel - Image 3
Mercure Versailles Chateau Hotel - Image 4
19 rue Philippe de Dangeau, Angle rue Montbauron, 78000 VERSAILLES, France

Description

Hotel extras

  • The Palace of Versailles parks and public gardens are close to the hotel.

Our accommodation(s)

Hotel location

Mercure Versailles Chateau Hotel

19 rue Philippe de Dangeau, Angle rue Montbauron
78000 VERSAILLES
France

GPS:48.803245, 2.134759

Telephone
Fax +33 1 39 50 65 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Start the day with a delicious buffet breakfast, served from 6.30 am. We offer a wide range of products and specialties within a modern and comfortable environment. Or if you prefer, you can order a continental breakfast to be served in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  812 reviews

TripAdvisor Rating  3.7/5  735 reviews

Customer review rating 3.5/5

Chris S. Business - Confirmed reviews ALL

Although the room was situated on the ground floor, there was a noticeable level of noise disturbance from the street

Dear guest, Thank you for sharing your feedback following your stay with us. We are pleased to know you enjoyed your overall experience despite the noise disturbance from the street due to your ground-floor room location. We apologize for any inconvenience this may have caused and appreciate your understanding. We are also glad to hear that you found our breakfast service friendly and efficient. Your comments encourage us to continue delivering high-quality service to all our guests. We hope to welcome you again soon for an even better stay. Best regards, The Mercure Versailles Château Team

Customer review rating 5.0/5

Muhammad E. Business - Confirmed reviews ALL

team was helpful

Dear guest, Thank you for your kind review. We’re delighted to hear that you found our team helpful — your satisfaction is our greatest reward. We hope to have the pleasure of welcoming you again soon for another excellent stay in Versailles. The Mercure Versailles Château Team

Customer review rating 3.0/5

Kirsty A. Business - Confirmed reviews ALL

Easy check in, very friendly staff. Small rooms!

Dear guest, Thank you for sharing your feedback following your stay with us. We are pleased to hear that you appreciated our location, breakfast, and the friendliness of our staff. We understand your concern regarding the size of the room and the limited space for your suitcase, and we apologize for any inconvenience this may have caused. Regarding the Wi-Fi, we offer two networks: a basic one without password and a high-speed one accessible securely with your Accor client account, which can be created for free. Your suggestion about password protection is very valuable and will be considered to improve our services. We hope to have the opportunity to welcome you again and provide an even better experience. The Mercure Versailles Château Team

Customer review rating 1.0/5

Evgeniya M. Couples - Confirmed reviews ALL

Very small room, dirty toilet.

Dear guest, Thank you for your feedback. We are truly sorry that the size of the room and the cleanliness of the bathroom did not meet your expectations. This is not representative of our usual standards, and we sincerely regret that this was overlooked during your stay. Cleanliness and comfort are our top priorities, and your comments help us identify areas for improvement. Please be assured that we take your remarks very seriously to ensure this does not happen again. We hope to have the opportunity to welcome you back and provide you with a much better experience. The Mercure Versailles Château Team

Customer review rating 5.0/5

David C. Couples - Confirmed reviews ALL

We were slightly concerned that this was only a 3* mercure but we needn't have worried! The staff were always very helpful and informative. The rooms were what we've come to expect from the Mercure chain. The location was great, about a 15 minute walk to the château, and 2 minutes from about a dozen bars and restaurants. The breakfast was as good as most 4* hotels. The only downside was that there was no bar nor restaurant on site, but with so many external options, this was not an issue.

Dear guest, Thank you very much for your positive feedback. We are delighted that our location, team, and the quality of our rooms met your expectations. Your satisfaction with the breakfast and our customer service is very encouraging for us. We also appreciate your comment regarding the absence of an on-site bar and restaurant, and we hope the many nearby options were convenient for you. We look forward to welcoming you again soon. The Mercure Versailles Château Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 462 reviews 8.5/10 Location
  • 570 reviews 6.4/10 Room
  • 562 reviews 9.5/10 Service
  • 5 reviews 0/10 WiFi
  • 351 reviews 9.3/10 Breakfast
  • 203 reviews 9.4/10 Vibe
  • 195 reviews 8/10 Cleanliness
  • 193 reviews 8.5/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Versailles

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.