Mercure Versailles Chateau Hotel 3 stars

Customer review rating (ALL Rating) 4.6/5 870 reviews

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Description

Hotel extras

  • The Palace of Versailles parks and public gardens are close to the hotel.

Our accommodation(s)

Hotel location

Mercure Versailles Chateau Hotel

19 rue Philippe de Dangeau, Angle rue Montbauron
78000 VERSAILLES
France

GPS:48.803245, 2.134759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Start the day with a delicious buffet breakfast, served from 6.30 am. We offer a wide range of products and specialties within a modern and comfortable environment. Or if you prefer, you can order a continental breakfast to be served in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  870 reviews

Customer review rating 3.5/5

Marieke L. Business - Confirmed reviews ALL

The hotel is well located, rooms are neat, but quite small. No airco in room. Breakfast buffet was good

Dear Guest, Thank you for taking the time to share your feedback following your stay at the Mercure Versailles Château. We are pleased to read that you appreciated our convenient location, the cleanliness of your room, and the quality of our breakfast. However, we are sorry to learn that certain aspects of your stay did not fully meet your expectations. Regarding the room size, please note that our hotel is located in a historic area, where rooms are generally more compact. They are designed to remain comfortable and functional while optimizing the available space. Concerning the air conditioning, we would like to clarify that it is centrally managed depending on the season. During your stay, we were in a transitional period between the end of the colder season and the beginning of warmer days, and the system was still set to heating mode. We understand that this may have impacted your comfort and sincerely apologize for the inconvenience. We also regret the disturbance caused by the proximity to the breakfast area and will take your comment into account for future room allocations whenever possible. We hope to have the opportunity to welcome you again and provide you with a more enjoyable experience. Kind regards, The Mercure Versailles Château team

Customer review rating 4.0/5

Wout R. Business - Confirmed reviews ALL

Nice Hotel, good location. Toilet in the bathroom a bit too small. Breakfast was good, but the quality of bread, croissants (especially in France) and fruit could be improved.

Dear Guest, Thank you for taking the time to share your feedback following your stay at the Mercure Versailles Château. We are pleased to read that you appreciated our location and found the hotel overall pleasant. However, we are truly sorry to learn that several aspects of your stay did not fully meet your expectations. Please accept our sincere apologies regarding the cleanliness issues you encountered. This is clearly not representative of our usual standards, and your comments have been shared with our housekeeping team to ensure greater attention to detail moving forward. We also take note of your remarks concerning the bathroom layout, as well as the quality of certain breakfast items. Your feedback is valuable and helps us identify areas where we can improve, particularly regarding the selection and freshness of our products. We hope to have the opportunity to welcome you again and provide you with a better experience. Kind regards, The Mercure Versailles Château team

Customer review rating 4.5/5

Lars R. Business - Confirmed reviews ALL

super lovely staff, rooms are clean and perfect.

Dear Guest, Thank you for taking the time to share your feedback following your stay at the Mercure Versailles Château. We are delighted to read that you enjoyed your stay and especially appreciated the friendliness of our team, as well as the cleanliness and comfort of the rooms. Your kind words regarding our front desk team are truly rewarding, and we are very pleased that they contributed to making your stay a positive experience. We also take note of your comment regarding the WiFi speed. Please be informed that we offer two networks: a standard free access WiFi and a premium WiFi, which is faster and accessible via your ALL Accor account. For an optimal browsing experience, we recommend using the premium connection. We hope to have the pleasure of welcoming you again very soon. Kind regards, The Mercure Versailles Château team

Customer review rating 4.5/5

Claude S. Couples - Confirmed reviews ALL

The location of the hotel is close to shopping, rest and of course Chateau Versailles. Enjoyed having all that so close yet in a quiet neighborhood.

Dear Guest, We would like to sincerely thank you for taking the time to share your feedback following your stay at the Mercure Versailles Château. We are very pleased to read that you enjoyed our convenient location, close to the Château de Versailles, shops and restaurants, while still offering a quiet environment. We are also glad that you appreciated the cleanliness of your room and the quality of our service. Regarding the room size, we would like to mention that our hotel is located in a historic area, where rooms are generally more compact. They are thoughtfully designed to remain comfortable and functional, while making the best use of the available space. We hope to have the pleasure of welcoming you again soon for another stay in Versailles. Kind regards, The Mercure Versailles Château team

Customer review rating 4.5/5

Ruchaneegorn K. Friends - Confirmed reviews ALL

Comfortable stay —feel very welcoming

Dear Guest, We would like to sincerely thank you for taking the time to share your feedback following your stay at the Mercure Versailles Château. We are delighted to read that you had a comfortable stay and felt very welcomed by our team. It is especially rewarding to know that our staff contributed to making your experience enjoyable, as we place great importance on providing warm and attentive service to all our guests. We truly hope to have the pleasure of welcoming you back very soon for another stay in Versailles. Kind regards, The Mercure Versailles Château team

Other web-users rate our hotel

  • 476 reviews 8.8/10 Location
  • 571 reviews 6.9/10 Room
  • 574 reviews 9.6/10 Service
  • 353 reviews 9.2/10 Breakfast
  • 206 reviews 9.4/10 Vibe
  • 189 reviews 8.3/10 Cleanliness
  • 186 reviews 8.5/10 Amenities
  • 15 reviews 0/10 Bar

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