Mercure Versailles Paris Ouest 4 stars

Customer review rating (ALL Rating) 4.4/5 1,025 reviews

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Rue de Marly le Roi, 78150 LE CHESNAY, France

Description

Hotel extras

  • Certified ALLSAFE for your peace of mind

  • Free WIFI throughout the hotel

  • 9.3 miles (15 km) from the Eiffel Tower and close to the Palace of Versailles

  • A few steps from the large PARLY 2 shopping center where you can find all the top brands

  • WiFi available throughout the hotel

Our accommodation(s)

Hotel location

Mercure Versailles Paris Ouest

Rue de Marly le Roi
78150 LE CHESNAY
France

GPS:48.829816, 2.117798

Telephone
Fax +33 1 39 55 06 22

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JOSEPHINE

Enjoy a moment of relaxation in our calm and cozy bar, with a selection of Grands Vins Mercure. This space is ideal for business meetings, or to spend some time with family or friends

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,025 reviews

TripAdvisor Rating  3.5/5  504 reviews

Customer review rating 4.0/5

Ran N. Business - Confirmed reviews ALL

Very good experience. Nice, clean hotel. Good breakfast. Helpful personnel. Impossible to turn off the light in the entrance of the room (room 216) which was a pain during the night, even as we closed the door between the entrance and the room.

Dear Sir We very much appreciate your comments regarding your stay at the Mercure Versailles Paris Ouest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maritza MOLIN Direction

Good stay as usual

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Staff excellent service

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maritza MOLIN Manager

Hot house in summer!

TripAdvisor rating 2.0/5

Doug W Couples - TripAdvisor review

The worse thing about this hotel is that it is indicated on their website as having Air Conditioning. IT DOSEN’T. It has air cooling which was hopeless when the temperature is above 18 degrees. We were given a fan to cool the room, but all this did was to circulate the hot air. This is not the fault of the staff but the owners of Mercure Hotels who have given false information on their website. The staff tried to appease us as much as they could and tried to move us to another hotel with A/C but no suitable rooms were found as we planned to stay in Versailles for three days. The room was clean, beds are a bit hard, which suits me but not everyone. Disappointed that the hotel doesn’t have a restaurant, but Westfield Shopping Centre just across the road which has plenty of restaurants. Didn’t participate with breakfast so cannot comment. Plenty of free car parking, but some distance from Versailles Palace.

Good morning @Doug W, we are terribly sorry to read your comments according to your stay. Our management wish to exchange with you : Maritza.MOLIN@accor.com You have all our attention, Regards

Quiet location

Customer review rating 4.0/5

Martin Couples - Confirmed reviews ALL

Friendly staff, good breakfast, great shower, secure parking

Dear MARTIN M., We very much appreciate your comments regarding your stay at the Mercure Versailles Paris Ouest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie Talon Directrice

Very Disappointing

TripAdvisor rating 1.0/5

pamelal14 Families - TripAdvisor review

This was the worst hotel booked by our Filipino tour group for a 4-country European tour. Carpets are old and stained; rooms are dated and dark; and amenities are lacking (no slippers/no toiletries). But what was worse is how this hotel made us feel discriminated upon. Our group of 38 was assigned to take breakfast in a small, enclosed, make-shift room, where they brought food from the main dining area. This is an understandable arrangement on its own, but the room was too cramped for guests to move freely and did not have enough chairs to accommodate the entire group. At the same time, although there was not a shortage of food brought inside, you will eventually feel degraded when you see how the main dining room looks like and the available food choices. I do not believe it is a question of competency as this hotel has been operating for years. If at all, this hotel promotes discrimination and is not consistent with the Accor brand. The management of this hotel should be revamped, as it promotes the wrong culture among its staff.

Good morning , we are terribly sorry to read you comments an kindly invite you to contact our Director on : Stephanie.TALON@accor.com You have all our attention, Regards

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Other web-users rate our hotel

  • 263 reviews 9.3/10 Location
  • 508 reviews 5.8/10 Room
  • 470 reviews 9/10 Service
  • 7 reviews 8.6/10 WiFi
  • 233 reviews 9.2/10 Breakfast
  • 196 reviews 5.5/10 Cleanliness
  • 85 reviews 8.7/10 Value
  • 80 reviews 4.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.