Mercure Versailles Paris Ouest 4 stars

Customer review rating (ALL Rating) 4.4/5 950 reviews

Mercure Versailles Paris Ouest - Image 1
Mercure Versailles Paris Ouest - Image 2
Mercure Versailles Paris Ouest - Image 3
Mercure Versailles Paris Ouest - Image 4

Description

Hotel extras

  • Certified ALLSAFE for your peace of mind

  • Free WIFI throughout the hotel

  • 9.3 miles (15 km) from the Eiffel Tower and close to the Palace of Versailles

  • A few steps from the large PARLY 2 shopping center where you can find all the top brands

  • WiFi available throughout the hotel

Our accommodation(s)

Hotel location

Mercure Versailles Paris Ouest

Rue de Marly le Roi
78150 LE CHESNAY
France

GPS:48.829816, 2.117798

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JOSEPHINE

Enjoy a moment of relaxation in our calm and cozy bar, with a selection of Grands Vins Mercure. This space is ideal for business meetings, or to spend some time with family or friends

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  950 reviews

TripAdvisor Rating  3.5/5  505 reviews

Perfect Stay

Customer review rating 5.0/5

Ghislaine B. Friends - Confirmed reviews ALL

Great location, all the team is really caring , special "bravo" for the breakfast

Dear Mrs B., We very much appreciate your comments regarding your stay at the Mercure Versailles Paris Ouest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maritza MOLIN Directrice

Good stay

Customer review rating 4.0/5

Mj Business - Confirmed reviews ALL

Good room, no claim to highlight

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maritza MOLIN Directrice

Overall: decent

Customer review rating 3.5/5

Dennis Business - Confirmed reviews ALL

The location is good. Close to a big mall, easy access to public transportation and close to INRIA where my meetings were held. The staff was very kind and helpful. Unfortunately, the room states it has airconditioning which it doesn't. The temperature is all managed in a central place. This lead to a room which I could not get below 24.5 degrees which is too hot in my personal opinion. False advertisement? Perhaps. Thankfully the staff gave me a fan to use, but still.. the outside temperature was between 8-12 degrees and it could not be cooled down inside. Furthermore, the bathroom had a bit of a sewer-like smell. The bed is very hard, so do reconsider this hotel if you have backpains or other reasons why a hard bed might not be for you. The room itself is functional and comfortable, although the doors are rather narrow and if you are a regular sized male, you might experience trouble sitting down on the toilet and closing the door. Aesthetically, the room is quite nice, but can feel a bit dark during the day if it's raining outside. Moving on to the breakfast, it can also be described as "decent". There is a wide variety of bread and pastry as well as condiments, fruits and the classic bacon, egg and sausage. The latter three were unfortunately microwaved and Im not sure if the egg actually contains egg so to speak. The fruit might be canned, but was good nonetheless. The biggest plus of the hotel I would say is the staff who are very friendly, helpful and understanding. I have no idea regarding the standards in this area for hotels, so I am not entirely sure if I would recommend it. Overall I would say, the stay was decent but not something I will remember for years to come (neither positive nor negative).

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Versailles Paris Ouest. It is always interresting to receive feedback. I will share your comments with our team. The air conditionning is only activated during the summer period. Thank you again for sharing your experience, Sincerely, Maritza MOLIN Directrice

Good stay overall

Customer review rating 3.5/5

Mercure V. P. O. Families - Confirmed reviews ALL

We stayed at Mercure V. P. O. for 3 nights. The room was nicely decorated but it felt very hot (despite it being in Autumn). In fact, we were unable to set the temperature any lower than 24/25 degrees. This could perhaps be useful in winter but I cannot imagine dealing with it in the summer. There was also a smell coming from the bathroom (drain smell). In terms of the hospitality, the receptionsts were very pleasant and helpful but it made me feel uncomfortable that I had to remind them / ask for the 'perks' which come with my accor status (welcome drink / late check out etc.)

Dear Mrs K., We very much appreciate your comments regarding your stay at the Mercure V. P. O.. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maritza MOLIN Directrice

Aging

Customer review rating 1.5/5

Clement Couples - Confirmed reviews ALL

Cleanliness is poor, staff friendly but unprofessional.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 235 reviews 9.5/10 Location
  • 473 reviews 5.7/10 Room
  • 436 reviews 9/10 Service
  • 7 reviews 6.7/10 WiFi
  • 271 reviews 5.2/10 Comfort
  • 224 reviews 8.8/10 Breakfast
  • 173 reviews 5.8/10 Cleanliness
  • 111 reviews 5.6/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Le Chesnay