Novotel Château de Versailles 4 stars

Customer review rating (ALL Rating) 4.6/5 955 reviews

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Novotel Château de Versailles - Image 1
Novotel Château de Versailles - Image 2
Novotel Château de Versailles - Image 3
Novotel Château de Versailles - Image 4
4 Boulevard St Antoine, 78150 LE CHESNAY, France

Description

Hotel extras

  • Family and business hotel close to the center of Paris

  • Contemporary restaurant and lounge bar

  • Five meeting rooms for your seminars and conferences

  • Play area for children

Our accommodation(s)

See availabilities

Room

Superior Room with queen-size bed and double sofa bed

Photo out of - Superior Room with queen-size bed and double sofa bed

Combine work and relaxation in total calm. The Superior Room blends modern décor, ergonomics and technical equipment: Free WIFI, LCD TV, safe. Up to 4 people.

Max. number of persons
4
Area
From 23 m² / 247 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 23 m² / 247 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)
See availabilities

Combine work and relaxation in total calm. The Superior Room blends modern decor, ergonomics and technical equipment: Free WIFI, LCD TV, safe. Up to 2 adults & 2 children with a sofa bed or 2 twin beds.

Max. number of persons
4
Area
From 22 m² / 236 sq ft

Bedding

Single sofa bed(s) x2

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Unique features designed especially for you, the Executive Room offers VIP treatment with free WIFI and minibar, Nespresso coffee machine and wellness kit with bathrobe and slippers. For up to 2 adults and 2 children.

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Combine work and relaxation in total calm. The Superior Room blends modern decor, ergonomics and technical equipment: Free WIFI, LCD TV, safe. Up to 3 people.

Max. number of persons
3
Area
From 22 m² / 236 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Château de Versailles

4 Boulevard St Antoine
78150 LE CHESNAY
France

GPS:48.815545, 2.128515

Telephone
Fax +33 1 39 54 94 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 106 rooms
  • 4 rooms for people with reduced mobility
  • 35 family rooms
  • 8 connecting rooms
  • 106 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Portuguese
  • Russian

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Family

Services for children

  • Children''s library
  • Indoor playground for children
  • Play area
  • Foosball
  • Children''s TV Channels

Sports and leisure

Horseback riding Additional charge

  • Nearby
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 1.85 m / 6.07 ft

  • Parking pricing: 15.00 € 15 EUR Per day

Services & equipment

  • Stairs

N CAFE

Photo out of - N CAFE

Enjoy a relaxing break in our modern, friendly restaurant with simple, healthy and delicious cuisine. Limited menu at the bar at lunchtime and on December 24 and 31.

Cooking style
French
Chef name
ADRIEN PERARO
Capacity
90
Accessibility
Accessible service
78150 Le Chesnay, France
Telephone +33 1 39 54 96 96

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Reservation recommended

Enjoy a relaxing break in our modern, friendly restaurant with simple, healthy and delicious cuisine. Limited menu at the bar at lunchtime and on December 24 and 31.

Settle yourself comfortably in our softly-lit bar to savor our whiskies and cocktails or our snacks, served from 11am to midnight every day.

Four choices to suit your needs: the Early Bird light option, served at reception 4am-6am; the City Breakfast at the bar, with hot drinks, unlimited croissants, fruit and orange juice; a buffet in the restaurant; continental breakfast in your room

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  955 reviews

Customer review rating 4.5/5

Yangling Z. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie

Customer review rating 4.0/5

Chieh J. H. Families - Confirmed reviews ALL

Dear guest, Thank you very much for your lovely feedback and recommendation! We are delighted that you enjoyed our hospitality and found our hotel welcoming for families with children. Your kind words are a wonderful encouragement for our team. We hope to have the pleasure of welcoming you and your family back to Novotel Château de Versailles for another comfortable stay. Kind regards, Novotel Château de Versailles

Customer review rating 4.0/5

Paul J. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie

Customer review rating 4.0/5

Pawan S. Couples - Confirmed reviews ALL

Dear sir, Thank you for your feedback, and we are truly sorry for these inconveniences. We regret that the soap was not available in the shower and that the sink soap dispenser was broken during your stay. We have taken your comments into account and will take the necessary steps to ensure this does not happen again. Your comfort and satisfaction are important to us. We hope to have the pleasure of welcoming you again under better conditions. Sincerely, Marie

Customer review rating 5.0/5

Margaret M. Couples - Confirmed reviews ALL

Dear guest, Thank you very much for your wonderful review and for this perfect 100/100 rating. We are delighted to hear that you had an excellent stay and appreciated our convenient location, as well as the helpfulness and professionalism of our team. Your satisfaction is a wonderful reward for our entire team. We hope to have the pleasure of welcoming you back soon to Novotel Château de Versailles. Kind regards, Novotel Château de Versailles

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie

Customer review rating 4.0/5

Chieh J. H. Families - Confirmed reviews ALL

Friendly for kids, great hospitality. Recommend to families.

Dear guest, Thank you very much for your lovely feedback and recommendation! We are delighted that you enjoyed our hospitality and found our hotel welcoming for families with children. Your kind words are a wonderful encouragement for our team. We hope to have the pleasure of welcoming you and your family back to Novotel Château de Versailles for another comfortable stay. Kind regards, Novotel Château de Versailles

Customer review rating 4.0/5

Paul J. Couples - Confirmed reviews ALL

Very courteous service and a clean and modern room.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie

Customer review rating 4.0/5

Pawan S. Couples - Confirmed reviews ALL

Unfortunately there was no soap in the shower and hand washing soap dispenser on the basin was broken

Dear sir, Thank you for your feedback, and we are truly sorry for these inconveniences. We regret that the soap was not available in the shower and that the sink soap dispenser was broken during your stay. We have taken your comments into account and will take the necessary steps to ensure this does not happen again. Your comfort and satisfaction are important to us. We hope to have the pleasure of welcoming you again under better conditions. Sincerely, Marie

Customer review rating 5.0/5

Margaret M. Couples - Confirmed reviews ALL

Excellent stay. Hotel staff very helpful and professional

Dear guest, Thank you very much for your wonderful review and for this perfect 100/100 rating. We are delighted to hear that you had an excellent stay and appreciated our convenient location, as well as the helpfulness and professionalism of our team. Your satisfaction is a wonderful reward for our entire team. We hope to have the pleasure of welcoming you back soon to Novotel Château de Versailles. Kind regards, Novotel Château de Versailles

Customer review rating 2.5/5

Harisha K. Business - Confirmed reviews ALL

Bed bugs / Shower issue & poor breakfast

Dear guest, Thank you for taking the time to share your feedback. We are sorry that your stay did not meet your expectations and that you experienced difficulties with the bed, the shower and the breakfast. Regarding the bed bugs you mentioned, we would like to reassure you that the room was inspected in accordance with our bed bug prevention procedures, and no bed bugs have been found to date. We nevertheless take your report seriously. We also sincerely apologize if the quality of our breakfast did not suit your expectations, and we are sorry that you encountered an issue with the shower. Please note that our reception is available 24 hours a day, and our team is always available to assist our guests with any technical issue or difficulty during their stay. Regarding the taxi journey, we had explained the usual journey time at the time of booking. Following your experience, we contacted the taxi company several times by phone and email to assist you. The taxi company’s manager explained that the unusually long journey was caused by a motorway closure, which required the driver to take a detour, extending the journey to around one hour instead of the usual 20 to 30 minutes. Unfortunately, this was beyond our control. Our role is to act as an intermediary between the taxi company and our guests, and we cannot be held responsible for circumstances affecting the journey itself. We regret that these various difficulties affected your stay and thank you for bringing them to our attention. Kind regards, Novotel Château de Versailles

Customer review rating 4.0/5

Mark H. Business - Confirmed reviews ALL

The rooms are "dated" and are in need of a "refresh" (they have not been updated in several years).

Dear guest, Thank you for your review and for highlighting our good location and wonderful staff. We are delighted that these aspects contributed positively to your stay. We also appreciate your comment regarding the rooms, which you felt were dated and in need of a refresh. We are pleased to inform you that a renovation project is planned to begin by the end of the year, with the aim of modernizing our rooms and improving our guests’ experience. We hope to have the pleasure of welcoming you back and allowing you to discover the changes. Kind regards, Novotel Château de Versailles

Customer review rating 4.5/5

Tom G. M. S. Couples - Confirmed reviews ALL

I appreciated the very professional and friendly staff at the reception desk at our arrival and the next two days. Really top!!

Dear guest, Thank you very much for your kind feedback. We are delighted to hear that you appreciated the professionalism and friendliness of our reception team throughout your stay. Your compliments are a wonderful encouragement for our staff. We are also pleased that you enjoyed the cleanliness of our rooms and our convenient location for visiting Versailles. We look forward to welcoming you back to Novotel Château de Versailles for another enjoyable stay. Kind regards, Novotel Château de Versailles

Customer review rating 2.0/5

Fiona H. Families - Confirmed reviews ALL

The room was ok, we did have to make up our own sofa bed for our daughter which i would have expected to be prepared for us. The restaurant was not good. Staff were rude and food poor. 3 out of 6 of our party were then ill thr next day.

Dear guest, Thank you for taking the time to share your feedback. We are pleased that you appreciated our location, but we sincerely regret that the rest of your stay did not meet your expectations. We are sorry that the sofa bed was not prepared for your daughter upon arrival. We also deeply regret your experience with our restaurant team and that you were disappointed with the quality of the food. We are particularly concerned to hear that several members of your party felt unwell the following day. Please accept our sincere apologies for the distress and inconvenience this caused. Your comments are important to us, and we regret that we did not provide you with the enjoyable experience you deserved. We hope you may give us another opportunity to welcome you to Novotel Château de Versailles under better circumstances. Kind regards, Novotel Château de Versailles

Customer review rating 3.0/5

Alan R. Families - Confirmed reviews ALL

We enjoyed the hotel except for the very poor quality breakfast

Cher Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à l’hôtel Novotel Château de Versailles. Nous sommes heureux que vous ayez apprécié votre séjour dans son ensemble. Toutefois, nous regrettons que le petit déjeuner n'ait pas pleinement répondu à vos attentes. Nous vous présentons nos sincères excuses. Votre appréciation est précieuse pour nous permettre de toujours chercher à nous améliorer. Dans l’attente du plaisir de vous accueillir de nouveau au Novotel Château de Versailles, Très sincèrement, Marie

Customer review rating 4.5/5

Gul A. Families - Confirmed reviews ALL

I had a pleasant stay at the hotel. Its location was very convenient, and the check-in process was efficient and straightforward. The bedroom was clean and comfortable, and the staff were consistently friendly, welcoming, and professional. The only issue I encountered was a broken soap dispenser in the bathroom. As there was another dispenser available in the shower, I did not report the issue during my stay and used the alternative provided. I mentioned the broken dispenser at check-out and was informed that, had I reported it at the time, the hotel's in-house service team would have been able to resolve the issue promptly. Overall, I had a very positive experience and would be happy to stay at the hotel again.

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie

Customer review rating 3.5/5

Scarlett A. Solo - Confirmed reviews ALL

Great location to Versailles. Good selection of restaurants. Pros: Clean & comfortable bed, quiet. Great breakfast. Friendly staff. Cons: Room itself was not clean, shower was nearly clogged, furniture damaged, room smelled like a wet dog had lived there

Dear Madam, We thank you for your feedback following your stay at the Novotel Château de Versailles. We are glad that you enjoyed your stay overall. However, we regret that the cleanliness of the room did not fully meet your expectations. We sincerely apologize. Your feedback is valuable to help us continually strive to improve. We look forward to welcoming you again at the Novotel Château de Versailles. Kind regards, Marie

Customer review rating 4.5/5

Matthew O. Families - Confirmed reviews ALL

Great location, reasonable price

Dear guest, Thank you very much for your positive feedback. We are delighted that you appreciated our great location for visiting Versailles and found our pricing reasonable. We are pleased that our hotel was a good choice for your stay. Kind regards, Novotel Château de Versailles

Customer review rating 5.0/5

Maria R. Families - Confirmed reviews ALL

All the staff are welcoming and accomodating, company is so lucky to have them. Amazing experience from reception to breakfast team, they are all amazing. Highly recommend Novotel chateau Versailles. Best hotel and experience with my family.

Dear guest, Thank you so much for this wonderful review and for your enthusiastic recommendation. We are truly delighted to hear that your entire family enjoyed such an amazing experience with us. Your kind words about our reception and breakfast teams are especially appreciated, and we will be very happy to share your compliments with our staff. It is a pleasure to know that you found our team welcoming and accommodating throughout your stay. Thank you again for choosing Novotel Château de Versailles and for recommending us so warmly. Kind regards, Novotel Château de Versailles

Customer review rating 5.0/5

Caroline M. M. Couples - Confirmed reviews ALL

The hotel is easy to find, parking is convenient, the room was lovely, and the staff were welcoming.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie

Customer review rating 5.0/5

Rachel G. Families - Confirmed reviews ALL

Would definitely recommend if you are visiting the Palace- perfect location and great service. All round just a great choice

Dear guest, Thank you very much for this wonderful feedback and for your recommendation. We are delighted that you appreciated our perfect location for visiting the Palace, as well as the quality of our service and the attentiveness of our team. It is a pleasure to know that you considered our hotel such a great choice for your stay. Kind regards, Novotel Château de Versailles

Customer review rating 4.5/5

Victoria I. Families - Confirmed reviews ALL

Overall the stay was excellent. The staff were warm and friendly and spoke excellent English, I am sorry I do not speak much French. The rooms are spacious and clean. The restaurant food was good, though I thought €20 for breakfast was expensive. We just wanted coffee and a croissant so we ate out. Just two small areas for improvement. The bar is not continually manned.That in itself is not a problem but I would recommend a bell, rather than leaving your guests wondering and then having to go to reception to ask if the bar is still open. Room 427 - I reported that the air-con was not working twice, both members of staff told me it was mended. However despite the screen showing 19 degrees, the room was stifling warm at least 24 degrees throughout my stay.

Cher client, Nous vous remercions pour votre retour très détaillé et sommes ravis que votre séjour dans l’ensemble ait été excellent. Nous sommes particulièrement heureux que vous ayez apprécié l’accueil chaleureux de notre équipe, la propreté et l’espace de nos chambres, ainsi que la qualité de notre restaurant. Concernant le petit-déjeuner, nous souhaitons préciser que nous proposons également une formule café-croissant à 4 €, qui peut être une alternative adaptée pour une formule légère. Pour le bar, celui-ci est ouvert de 7h00 à minuit. Nous prenons toutefois en compte votre remarque concernant la signalétique ou la possibilité d’une sonnette afin de rendre son fonctionnement plus clair pour nos clients. Enfin, nous sommes désolés que le problème de climatisation dans la chambre 427 ait persisté malgré vos deux signalements et que la température de la chambre ait nui à votre confort. Nous comprenons tout à fait votre déception et vous remercions de nous avoir fait part de cette expérience. Bien cordialement, Novotel Château de Versailles.

Customer review rating 5.0/5

Slawomir K. Families - Confirmed reviews ALL

It was only two nights but great experience. Delicious food, friendly staff and most important for me super comfortable bed. Specially after 9 hours driving.

Dear Guest, Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed your stay, especially the delicious food, the friendliness of our team and, above all, the comfort of your bed after a long nine-hour drive. We are also pleased that you appreciated our convenient location and pricing. We hope to have the pleasure of welcoming you again for a future stay. Kind regards, Novotel Château de Versailles

Customer review rating 5.0/5

Andrew A. Couples - Confirmed reviews ALL

Perfect location for visiting the Palais of Versailles, restaurants etc are all within walking distance. Every member of staff was excellent, accommodating, friendly and always eager to assist. The room was spotless, the bed was comfortable, everything you could possibly want from a hotel room was provided. The carpark is extremely safe and secure. The food was great. We will definitely be making a return visit and would not hesitate to recommend this fabulous hotel.

Dear guest, Thank you so much for this wonderful review. We are delighted to hear that you enjoyed our perfect location for visiting the Palace of Versailles, as well as the nearby restaurants. It is especially rewarding to know that our entire team made you feel welcome through their friendliness, attentiveness and willingness to assist. We are also pleased that you appreciated the cleanliness and comfort of your room, the secure car park and the quality of our food. Your kind recommendation and intention to return are truly appreciated. We look forward to welcoming you back to Novotel Château de Versailles. Kind regards, Novotel Château de Versailles

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good sized room, bit smelly on arrival but we think that cities, drainage, and summer do not go well together! The staff were very welcoming - every interaction with a member of the team was a real pleasure, all the way from our arrival to our departure.

Other web-users rate our hotel

  • 451 reviews 8.4/10 Location
  • 607 reviews 7.4/10 Room
  • 704 reviews 9.1/10 Service
  • 12 reviews 5.8/10 WiFi
  • 366 reviews 8/10 Breakfast
  • 231 reviews 7.6/10 Cleanliness

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