Novotel Château de Versailles Hotel 4 stars

The hotel is as what you would expect when staying in a Novotel: good quality rooms and up-to-standard breakfast. COVID19 measures were in place. The service however was disappointing. Upon reservation, I explicitly asked for a parking spot as I would be traveling with a car full of luggage. I was told this was no problem, as long as I would arrive before 1800. Once at the hotel (well before 1800), the parking garage was full. When I explained that I had asked for a parking place and that is was promised to me, the receptionist put the blame on me as I should have known that such a promise was merely an intention and not a guarantee (?). She then bluntly told me to park in the street and unload the car or just accept the risk that the luggage would be stolen overnight… Secondly, breakfast was offered at a discount due to COVID19 restrictions. Despite the offer, the hotel charged the full amount when I settled the bill. The quality of the hotel was totally overshadowed by promises not kept and unfriendly staff. Next time I will think twice before booking another Novotel.

We had a warm welcome and explained the protocol to keep people apart as much as possible. Our room was crisp and clean, the breakfast room was well managed and food offered ok ....it is a level 15-20min walk to the chateau with a couple of bars for a drink.

We had a wonderful, professional and friendly team help us at the reception on check-in, overnight and in the morning at check-out. Room was comfortable and spacious. Great stay!

Enjoyed the room with my family (wife and 2 young daughters aged 10 and 6). The service was excellent and staff very helpful. The location was good. A nice 20min walk from the palace and an area full of restaurants and cafes.

Well located for travelling by car, around 20 minutes walk from castle Versailles. We had early check in and an upgrade (I strongly recommend the Accor membership, nice advantages). Everybody tries to make the best out of the Covid situation, well done. Rooms could be bit cleaner and we didn't understand why to pick up drinks, tea, coffee at the reception.

Very friendly staff, comfortable beds and very clean. Convenient location to the Palace and center of town. Also, quite easy to access Paris.

This was a strange trip during Covid, the hotel was clean. It was well located and very restful. My daughter loved the room service food.

This hotel “does the job”, it’s clean and in a good position if you wish to visit Versailles without paying and additional €50/100 per night for being overlooking the Palace. Food isn’t the best thing and the carpet in the rooms gives you 90s feeling. Other than that the staff is nice and welcoming.

Check in very easy. Helpful staff. Rooms clean

the Novotel is a new hotel with a very good appearance. The services are of high standard and quality. Very good value for money.

We chose this hotel because we know what to expect from Novotel and its location in Versailles. The reception staff was nice, very professional and knowledgeable. It was great to be able to walk to the Versailles historical buildings and gardens. RER trains and very nice mall with cinemas (12 screens) was also within a 30 mins walk. Breakfast was very nice with most options catered for. WE omly had diner at teh hotel once in the week and it was ok.

from the guy on teh check-in helpful friendly and polite to the quality of the bed and furnishings excellent value. They followed my requests quiet non-smoking room not by a lift. Would stay here again

The hotel is located within 20 minutes walking distance of the Chateau Versailles, and if you are interested, within 5 minutes walking distance of the temple of the Church of Jesus Christ of Latter-day Saints. I love staying here, the staff is friendly and helpful, the rooms are very nice (not the teeny-tiny rooms you may see in other hotels in Europe), free parking, and an excellent restaurant. A very good restaurant just across the street if you like burgers, et.

It's Novotel! So it's always good. Staff is well trained and extremely helpful and polite. The restaurant is fantastic! Good menu and good service for all tastes...allergen, gluten, dairy, etc...alternatives provided!

The room is too small for 4 people including 2 adults and 2 children (12, 16). The refrigerator is very small - similar to cooler bag (if you need to store food or drinks please take it into account). The overdued orange juice was served once - thanks to the one guest it was changed. Do not wait with your breakfast till defined hour as the served food may be exausted. Take into account that the parking is additionally paid - you should see the faces of some guest when they discovered that. The localization is ok both for the Chateau V. and the closest train station to travel to Paris.