Novotel Château de Versailles 4 stars

Customer review rating (ALL Rating) 4.6/5 1,307 reviews

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Novotel Château de Versailles - Image 1
Novotel Château de Versailles - Image 2
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4 Boulevard St Antoine, 78150 LE CHESNAY, France

Description

ALLSAFE approved hotel

Hotel extras

  • HOTEL labelled ALLSAFE, 15 km from Paris and 5 mins by car from the castle

  • Contemporary restaurant and lounge bar

  • Five meeting rooms for your seminars and conferences

  • Play area for children

  • 800 hectares of parks and gardens within walking distance

Our accommodation(s)

Hotel location

Novotel Château de Versailles

4 Boulevard St Antoine
78150 LE CHESNAY
France

GPS:48.815545, 2.128515

Telephone
Fax +33 1 39 54 94 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

N CAFE

Enjoy a relaxing break in our modern, friendly restaurant with honest, healthy and delicious cuisine. Limited menu at the bar at middays and Sunday evenings and on December 24 and 31.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,307 reviews

TripAdvisor Rating  4.0/5  1,228 reviews

Certificate of excellence 2022

Great stay and warmly welcomed

Customer review rating 5.0/5

W. B. Couples - Confirmed reviews ALL

Thanks a lot for the upgrade of the room and the great service. Was too short indeed

Dear Mister W., First of all, we would like to thank you very much for your precious loyalty to the hotels of the group Accor and for taking the time to share your experience with us. Thank you very much for this positive feedback! Our whole team is delighted that we made your stay wonderful as your satisfaction is our top priority. We look forward to welcoming you again soon at the Novotel Château de Versailles! Sincerely, Camille Front Office Manager

Good Accomodation conditions

Customer review rating 4.5/5

Arcadius L. C. Business - Confirmed reviews ALL

Most of the services are very good like: Clean rooms, tasty breakfast, good internet, free water drink, etc. Rooms warming could be a little bit more increased.

Dear Mister C., We very much appreciate your comments regarding your stay at the Novotel Château de Versailles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken good note of your remarks regarding the heater temperature in the room. Please do not hesitate to call the reception as your satisfaction is our top priority. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Front Office Manager

Modern, convenient, clean and friendly in the middle of Versailles city

TripAdvisor rating 5.0/5

Paul M TripAdvisor review

Very comfortable, modern, and reasonably priced hotel walking distance from the Versailles palace. Friendly and multi-lingual staff willing to accommodate all sorts of requests and give advice on touring. Special shout-out to Enzo the bartender who was a delight to chat with and was eager to learn about U.S. culture.

Good stay near the Palace of Versailles

Customer review rating 4.5/5

Fabi Business - Confirmed reviews ALL

The experience in the hotel was quite positive, especially since I was informed before my trip by various security advisories from my company that the crisis regarding bed bugs in and around Paris was extreme. Accordingly, I was very worried and searched my room accordingly. There was nothing, the room was clean and no traces of bed bugs or other contamination. I think that's great, please don't rest on your laurels and maintain this standard! A small point of criticism: there were no rental umbrellas when I wanted to explore the town.

Dear Mister T., We thank you for taking the time to share your experience at the Novotel Château de Versailles It is always a pleasure to receive positive feedback. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you again! Sincerely, Camille Front Office Manager

Just the minimum

Customer review rating 3.0/5

Mitchel Business - Confirmed reviews ALL

No drinks or even water at the room ! No food after 23h even asked before arrival if there was something available to eat ! Rooms very smelly but also in general in the hotel !

Dear Mister G., Thank you for taking the time to tell us about your experience at the Novotel Château de Versailles. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie General manager

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Other web-users rate our hotel

  • 588 reviews 7.9/10 Location
  • 863 reviews 7.5/10 Room
  • 873 reviews 9.2/10 Service
  • 16 reviews 6.8/10 WiFi
  • 510 reviews 8/10 Breakfast
  • 383 reviews 8.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.