Sofitel Melbourne on Collins 5 stars

Customer review rating (ALL Rating) 4.7/5 8,436 reviews

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Sofitel Melbourne on Collins - Image 1
Sofitel Melbourne on Collins - Image 2
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25 Collins Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts

  • Spacious accommodation with breathtaking views over Melbourne landscape

  • Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience

  • Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Our accommodation(s)

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Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

GPS:-37.813504, 144.973355

Telephone
Fax +61 3 9650 4261

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  8,436 reviews

TripAdvisor Rating  4.5/5  6,401 reviews

Certificate of excellence 2024

Okay stay

Customer review rating 0.5/5

Alex Families - Confirmed reviews ALL

Had any pleasant stay however checkout experience was very disappointing in the club lounge... I had tried to

Dear Alex, Thank you for taking the time to share your comments concerning your stay at the Sofitel Melbourne On Collins. I am very sorry to hear that your overall experience wasn’t as you expected. Please accept my sincere apologies. I have forwarded your valuable feedback onto our management, and I believe Yosha has been in contact with you and we hope to see you in January. If I can be of any further assistance please do not hesitate to contact me directly at anytime. With kind regards, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Lovely hotel, great location

Customer review rating 5.0/5

Great C. Business - Confirmed reviews ALL

Business trip 3 nights. Excellent food options near the hotel, very friendly and flexible staff from arrival to departure

Dear Allan, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Was good but not family focused

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

We booked two rooms, but they were not adjacent to each other, on same floor, and not twin beds so one child needs to be on roll out bed and was uncomfortable. Not what was expected. Breakfast was too expensive for a family.

Great stay

Customer review rating 5.0/5

Kerry Couples - Confirmed reviews ALL

Excellent, relaxing

Dear Kerry, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

central to city, great views

Customer review rating 5.0/5

Julia T. Business - Confirmed reviews ALL

Friendly employees and accomodating

Dear Julia, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

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Other web-users rate our hotel

  • 1,225 reviews 9.7/10 Location
  • 3,138 reviews 8.5/10 Room
  • 3,831 reviews 9.1/10 Service
  • 14 reviews 6.9/10 WiFi
  • 812 reviews 6.8/10 Food
  • 797 reviews 8.3/10 Vibe
  • 772 reviews 7.9/10 Amenities
  • 581 reviews 7.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.