Sofitel Melbourne on Collins 5 stars

Customer review rating (ALL Rating) 4.7/5 7,586 reviews

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Sofitel Melbourne on Collins - Image 1
Sofitel Melbourne on Collins - Image 2
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Sofitel Melbourne on Collins - Image 4
25 Collins Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts

  • Spacious accommodation with breathtaking views over Melbourne landscape

  • Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience

  • Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Our accommodation(s)

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Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

GPS:-37.813504, 144.973355

Telephone
Fax +61 3 9650 4261

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,586 reviews

TripAdvisor Rating  4.5/5  6,478 reviews

Certificate of excellence 2025

Always a Good Stay

TripAdvisor rating 5.0/5

Jenny B TripAdvisor review

I have stayed at the Sofitel multiple times, and it doesn't disappoint. As members of Accor Plus, we booked one of our free nights and booked another. We booked a Superior Room and was upgraded to a Deluxe Room, room no: 4725. The room was large with a king size bed, comfortable pillows, good air-conditioning, a wall mounted tv that swivels, 2 large comfortable, one with a foot stool, a small dining table with 2 chairs. There are multiple points for charging your devices. Tea & Coffee with a night turn down service where they offer "calming tea" to help you sleep. The bathroom was small with a single vanity, a large walk-in shower. The shower head is a handheld, water is hot and pressure is fine. Breakfast was included and it the usual assortment of juices, teas, coffees, cereals, fruits, cold meats, pastries, breads, eggs all ways, bacon, mushrooms, etc. Service at breakfast was good too. The hotel is in an excellent location, so easy to walk to shops, restaurants, a tram just out the front to take into the city or to the Carlton, East Melbourne or the suburbs. There are many shops within the complex and a cafe. Check in was easy, fast and friendly.

Customer review rating 4.5/5

Hugh A. Solo - Confirmed reviews ALL

Great from start to finish. The only thing that isn’t amazing was that the bath and shower are one with the bath being too small and slanted to stand comfortably.

Customer review rating 5.0/5

Tanya G. Couples - Confirmed reviews ALL

Celebrated 25th wedding anniversary. Amazing views from our room. Thank you for bottle of sparkling to help celebrate such a milestone.

Customer review rating 5.0/5

Colin J. B. Couples - Confirmed reviews ALL

always comfortable and clean and again spoilt on the occasion of our wedding anniversary

Customer review rating 2.0/5

Rod S. Couples - Confirmed reviews ALL

Very disappointed with room 5059. It wasn’t as shown on the website or like the luxury club room we’d stayed in previously (booked under my wife’s name thru Luxury Escapes). The very small bathroom was a huge problem. Having to use the toilet lid in lieu of a bench top was not what we expected for a $1000 per night luxury room. When we queried this with a staff member we were told the hotel was fully booked. In other words our bad luck. I don’t think we got what we paid for.

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Other web-users rate our hotel

  • 1,298 reviews 9.8/10 Location
  • 3,156 reviews 8.4/10 Room
  • 3,667 reviews 9.2/10 Service
  • 15 reviews 3.9/10 WiFi
  • 870 reviews 8.2/10 Vibe
  • 756 reviews 7.2/10 Food
  • 612 reviews 8.1/10 Breakfast
  • 500 reviews 8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.