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Sofitel Melbourne on Collins Hotel 5 stars

Customer review rating 4.6/5 38,083 reviews

ALLSAFE approved hotel

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Room 1

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Children's age

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Sofitel Melbourne on Collins
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+ 15 Services

Hotel extras

  • Marvellous Melbourne at your feet

  • Breathtaking Views

  • Hotel for the Arts

  • Closest hotel to financial district of Melbourne, ideal for corporate travelers and meetings.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE INTERNATIONAL AIRPORT Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool (nearby)
  • Fitness centre
  • Well-being Paying
  • Babysitting on request Paying
  • Golf Paying
  • Tennis Paying
  • Boat excursions
  • Other sports activities
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 17 Meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000 melbourne
australia

Tel: +61396530000

Fax: (+61)3/96504261

Check-in from 15h00

Check out up to 11h00

  • COLLINS ST :  CITY CIRCLE TRAM COLLINS 8 9

  • METRO TRAINS :  PLATFORM 1 2 3 4 PARLIAMENT

  • SPRING STREET :  CITY CIRCLE T SPRING STREET

  • COLLINS ST :  EXPRESS TRAIN FLINDERS STREET

  • COLLINS STR :  EXPRESS TRAINS SPENCER STREET

  • COLLINS ST :  CITY CIRCLE TRAM COLLINS 8/9

  • COLLINS STREET :  COLLINS ST TRAM COLLINS 8/9

  • YARRA TRAMS : 

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    MELBOURNE INTERNATIONAL AIRPORT At 23km / 14 miles - Shuttle paying

  • By boat

    STATION PIER At 5km / 3.13 miles

  • By helicopter

    YARRA RIVER At 1km / 0.63 miles

  • By car

    EASTERN FREEWAY At 2km / 1.25 miles

  • By car

    SOUTH EASTERN FREEWAY At 2km / 1.24 miles

  • By car

    TULLAMARINE FREEWAY At 5km / 3.13 miles

  • By train

    FLINDERS STREET RAILWAY STATION At 0.5km / 0.31 miles

  • By train

    FLINDERS STREET STATION At 0.5km / 0.31 miles

  • By train

    SOUTHERN CROSS RAILWAY STATION At 2km / 1.24 miles

  • By train

    SPENCER STREET STATION At 1km / 0.63 miles

GPS :-37.813504, 144.973355

Our accommodation(s)

Spacious and elegant in design, guest rooms at Sofitel Melbourne On Collins are luxuriously appointed and beautifully furnished. Featuring an elevated position and floor-to-ceiling windows with spectacular views over Melbourne, each guest room and suite p rovides a relaxed setting far removed from the hustle and bustle of city life. Rooms at this stunning Melbourne hotel feature a large work desk, wired and wireless internet access, a large, modern ensuite, and a TV with cable and pay-per-view channels.

CLASSIC ROOM, 1 King Size Bed, City Views

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

CLASSIC ROOM, 2 Single Beds, City Views

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM, 1 King Size Bed, Bay Views

Accessible room
  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Bay view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM, 1 King Size Bed, Corner City or Bay Views

  • Max. number of persons: 3
  • Area: From 40 m² / 431 sq ft
  • Views: Bay view, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM CLUB SOFITEL, 1 King Size Bed,CityViews

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

NO35

Type of cuisine: Gourmet

No35 restaurant offers sophisticated dining surrounded by contemporary artwork and breathtaking views of Melbourne 150 metres up. The restaurant serves modern cuisine using fresh local ingredients matched with attentive service and an outstanding wines.

SOFITEL CLUB LOUNGE

Type of cuisine: Gourmet

Whatever you desire in an experience at a hotel, we have you covered at Club Sofitel. Our elevated club is the tallest in Melbourne and offers you fine food and wine; breakfast, all-day tea, coffee & pastries, afternoon tea, drinks and hors d'oeuvres.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

SOFI'S LOUNGE

If architectural wonderment is what you're after, our Sofi's lounge will inspire you with its expansive natural light, overlooking the immense roof structure designed by the famous IM Pei.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

THE ATRIUM ON 35

Discover Atrium Bar on 35 cocktail menu that is bountiful, balanced, respectful of flavour and soul. From Mojitos, Manhattans, Classic Martinis and New York Sours to Tiki Cocktails of simple yet powerful combinations take us back to the 40's and 50's.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 796 m²

  • Maximum capacity: 1000 people

  • Maximum banquet capacity: 828 people

Find out more

Our guest reviews for
Sofitel Melbourne on Collins

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

38,083 reviews

tripadvisor

TripAdvisor Rating 4.5/5

6,219 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Old dinosaur needs to be put to rest.

Customer review rating 2.0/5

Geoff M. Couples - 18/06/2021 Confirmed reviews ALL

I regret staying here. The room is extremely tired looking. All the furniture is scuffed and old. Bed was lumpy, room was dusty. TV hard to work. View was excellent but window furnishings are strange and again old and scuffed. Bathroom was fine but old and not up to date with other 5 star hotels in Melbourne. I can’t believe they charge over $400 a night for the room I was in? Sofitel remove their name from this property ASAP.

Dear Geoff, Thank you for your feedback following your recent stay at Sofitel Melbourne on Collins. We are appreciative of your comments in relation to where we can improve our hotel and most certainly treat them as constructive criticism. The last renovation of the hotel was 10 years ago and we certainly agree that the guest room interiors are due for an upgrade. This project is fully under way with the commitment of our owning company and AccorHotels. It should commence next month. I can assure you that we are placing a great deal of focus on coming up with a room that will ensure all of our valued guests continue to enjoy visiting the hotel in the future. Please accept my sincere apologies for the dusty room, I will certainly discuss it with our Housekeeping team. Once again, thank you for bringing your experience to my attention and hope we will see you again one day in the future. With warmest regards, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Another excellent experience

Customer review rating 4.5/5

Greg D. Friends - 18/06/2021 Confirmed reviews ALL

Check in on-line did not work for me ( probably my fault) so face mask to face mask check in at the hotel went smoothly with my room upgrade request approved. Nice corner junior suite with the champagne I had ordered arriving shortly after i was in my room.

Dear Greg, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great stay.

Customer review rating 5.0/5

Geoff C. Couples - 18/06/2021 Confirmed reviews ALL

Very enjoyable experience, the staff were all magnificent.

Dear Geoff, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great service and location

Customer review rating 4.5/5

Gary K. Couples - 17/06/2021 Confirmed reviews ALL

Everything great, apart from the very soft pillows.

Dear Gary, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Given Covid, staff were amazing.

Customer review rating 5.0/5

Cam R. Couples - 17/06/2021 Confirmed reviews ALL

Amazing room which made the difference for a 2 night stay to be able to relax and unwind. Club lounge staff were amazing!

Dear Cam, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Fantastic suite, amazing views, the Sofitel Melbourne on Collins has a timeless elegance

Customer review rating 5.0/5

Sara Families - 17/06/2021 Confirmed reviews ALL

My husband and I stayed in a Junior Suite with our 12 year old daughter. The suite was incredibly comfortable and spacious, with spectacular views across Melbourne. Check in was very friendly and full of information and checkout was an equally positive experience. A return visit will be on our bucket list again one day!

Dear Sara, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Chris as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Beautiful hotel with fantastic views

Customer review rating 4.5/5

Thomas Couples - 16/06/2021 Confirmed reviews ALL

We had a 47th floor Bayview room with fantastic views and probably none better in Melbourne. Location is great, in a handy location but very peaceful. Restaurants and bars are close by. Staff were great and a special mention to our cleaner Jennifer who has fantastic. My only feedback is that the rooms should be updated to maintain the fantastic Sofitel Brand. Otherwise a fantastic stay. Ding at On 35 was also superb.

Dear Thomas, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Jennifer as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great views and service

Customer review rating 5.0/5

D P. Couples - 16/06/2021 Confirmed reviews ALL

A last minute long weekend booking after lockdown and received a wonderful upgrade corner suite. The service was wonderful and enjoyed a lazy weekend. Our meals was delicious for breakfast and dinner. It was sad to see how quiet our beautiful city and hotel now is after Covid lockdown. Will be back in a few weeks

Dear Darren, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Amazing Stay

Customer review rating 5.0/5

Michelle L. Families - 16/06/2021 Confirmed reviews ALL

My husband and I stayed with our newborn and we all thoroughly enjoyed the experience. We were greeted by friendly staff from the moment we arrived. The room was very clean and the bed comfortable. Even our baby slept so well in the portable cot that the hotel had provided for us. Overall a 10/10 experience and we will definitely be returning.

Dear Michelle, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins
Customer review rating 5.0/5

Colin Couples - 16/06/2021 Confirmed reviews ALL

Excellent hotel is well located to Melbourne attractions and in the beautiful end of Collins Street Efficient and helpful staff ensure an enjoyable experience

Dear Colin, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great location and service

Customer review rating 4.0/5

Michelle Couples - 16/06/2021 Confirmed reviews ALL

Finally back in the city and chose to stay at Sofitel of course. Great service and rooms still key here. A few little things absent - impact of covid no doubt. Had a great time though and loved being back in our beautiful Melbourne.

Dear Michelle, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Very Well Located

Customer review rating 4.5/5

Nathan D. Couples - 15/06/2021 Confirmed reviews ALL

Great location and fantastic views. Public transport right on the doorstep helped us go everywhere we want to go. Service was top notch. The concierge who greeted us was so nice and welcoming.

Dear Nathan, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Sam as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great to come back to Sofitel Melbourne

Customer review rating 5.0/5

Peter R. Couples - 15/06/2021 Confirmed reviews ALL

A lovely two nights post lifting of lockdown restrictions Great room, wonderful views of the city, excellent service and very friendly staff

Dear Peter, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Room was fantastic, great view, love that end of town.

Customer review rating 4.5/5

Joe M. Friends - 15/06/2021 Confirmed reviews ALL

The Staff was very welcoming ,prompt with the service ,clean and delightful room

Dear Joe, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Wonderful Stay

Customer review rating 5.0/5

Lisa Couples - 15/06/2021 Confirmed reviews ALL

Upgraded and very well looked after.

Dear Lisa, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Best of everything

Customer review rating 5.0/5

Hanna Families - 14/06/2021 Confirmed reviews ALL

The staff are beyond amazing! They made us feel so special and we couldn’t have asked for anything more. We have already booked our next stay and maybe a couple more. It’s our favourite hotel and the staff are the best!!

Dear Hanna, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

nice hotel

Customer review rating 4.0/5

Anonymous Business - 14/06/2021 Confirmed reviews ALL

3 night stay for business well appointed comfortable room because of covid I had to eat dinner and breakfast in my room; both were of a good standard and the staff were prompt and attentive overall; a good experience

Dear Greg, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

No care

Customer review rating 2.0/5

Associate P. M. R. Business - 13/06/2021 Confirmed reviews ALL

DisAppointing

Dear Professor R., Thank you for taking the time to share your comments concerning your stay at the Sofitel Melbourne On Collins. I am very sorry to hear that your overall experience wasn’t as you expected. Please accept my sincere apologies. I have forwarded your valuable feedback onto our Front Office Manager, and Giovani Sayuti will be contacting you to further discuss your comments. If I can be of any further assistance please do not hesitate to contact me directly at anytime. Warm regards, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great short overnight stay

Customer review rating 5.0/5

Stuart Business - 10/06/2021 Confirmed reviews ALL

Exceptional service as always at Sofitel Melbourne

Dear Stuart We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant once all the restrictions have been lifted. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Excellence Maintained

TripAdvisor rating 5.0/5

B3721JIbrettm 17/04/2021 TripAdvisor review

I am a Platinum Accor Member and have stayed a number of times at the Sofitel Melbourne and can attest to the ongoing excellence of this venue. Rooms are very well maintained, staff display excellence customer service. Club Lounge environment and staff are first class. We dined in No 35 Restaurant and food was amazing along with the views over federation square and beyond. We will be back.

It is fabulous to hear that you enjoyed your stay and we are delighted to know that you enjoyed all aspects of it, especially the quality of our room service as well as the comfort of our rooms. We appreciate your kind feedback about our team and we will ensure this is shared. We look forward to welcoming you again soon. Thank you again for sharing your experience, and for supporting the hotel during such challenging times.

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