Sofitel Melbourne on Collins 5 stars

Customer review rating (ALL Rating) 4.7/5 7,568 reviews

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Description

Hotel extras

  • 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts

  • Spacious accommodation with breathtaking views over Melbourne landscape

  • Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience

  • Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Our accommodation(s)

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Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

GPS:-37.813504, 144.973355

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,568 reviews

Customer review rating 4.5/5

Gary E. Couples - Confirmed reviews ALL

We enjoyed our time at the sofitel and especially the benefits of using the lounge for platinum members.

Dear Gary, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Customer review rating 4.5/5

Gregory V. Business - Confirmed reviews ALL

Love the Balmain suite of products. They smell and feel so good on your skin.

Dear Gregory, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Customer review rating 5.0/5

Yejin P. Couples - Confirmed reviews ALL

We had a truly perfect stay. The bed was very comfortable, the room was clean, and the breakfast and club lounge food were of excellent quality. All the staff were kind and helpful. Haley at the front desk was especially welcoming and attentive. As a Korean staff member, she made us feel even more at ease, which we truly appreciated. We will definitely return on our next visit to Melbourne.

Dear Yejin, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Haley & our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Customer review rating 3.5/5

Jodie D. Couples - Confirmed reviews ALL

We did arrive late in the evening, but found finding reception with our bags was more difficult than it needed to be due to lack of signage and assistance. Once arriving in our room in the dark we had trouble locating the main light switch as it is behind you once you entered. If the front desk had informed us of this it would have saved fumbling around in the dark with bags. Our bed whilst comfy had two definite divots on each side. The pillow and bed lined where fine, as was the turn down service. The shower over the bath seems old fashion and was tedious to get in and out of. The towels whilst a lovely size where thin and could have done with replacing. In saying all of this the positives outweighed the negatives. The location was excellent, as was the pianist in the reception area on the Sunday.

Customer review rating 5.0/5

Steven A. Couples - Confirmed reviews ALL

Sensational stay exceeding all expectations. The care taken with all the little details and extras was really appreciated and you are made to feel valued. Would love to be back soon.

Dear Steven, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Other web-users rate our hotel

  • 1,308 reviews 9.8/10 Location
  • 3,153 reviews 8.3/10 Room
  • 3,639 reviews 9.2/10 Service
  • 15 reviews 3.9/10 WiFi
  • 861 reviews 8/10 Vibe
  • 734 reviews 7.2/10 Food
  • 608 reviews 8.2/10 Breakfast
  • 494 reviews 7.9/10 Cleanliness

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