Sofitel Melbourne on Collins 5 stars

Name: Sofitel Melbourne on Collins | Accor - ALL
Address: 25 Collins Street, MELBOURNE, 3000, AU
Telephone: +61396530000
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 6,992 reviews

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25 Collins Street, 3000 MELBOURNE, Australia

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Sofitel Melbourne on Collins

French luxury and local cuisine in the world's most exciting city

Escape to our chic 363 hotel rooms and suites, located at Paris-end of Collins Street. Cosy into your king size Sofitel MyBed and feel renewed as you wake up to the tallest views in Melbourne with the highlight seeing the Yarra River and Port Philip Bay all in the one place. Come and try our No35 restaurant with intimate dining overlooking Melbourne. But if architectural wonderment is what you're after, our monochromatic afternoon tea is the spot.

With its outstanding location on stylish Collins Street, Sofitel Melbourne On Collins is surrounded by many of Melbourne's best restaurants, shops and attractions. Ideally placed for both business and leisure travellers, this luxurious Melbourne hotel is within walking distance of Melbourne CBD, as well as the Athenaeum Melbourne, Princess Theatre and Her Majesty's Theatre. Guests are also within easy reach of a number of public transport options, allowing for access to the rest of Melbourne and beyond.

Sofitel Melbourne on Collins is surrounded by designer boutiques, theatres, and Melbourne’s famous laneways filled with art, cafés, and hidden bars. By day, explore the city’s vibrant culture; by night, unwind in its refined, cosmopolitan charm.

Hotel extras

5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts
Spacious accommodation with breathtaking views over Melbourne landscape
Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience
Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant
Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Our accommodation(s)

Room

SUPERIOR ROOM, 1 King Bed

Walk through your stylishly refreshed Superior Room offering unlimited panoramic views of Melbourne's City skyline and experience our plush Sofitel MyBed

Views:
City View

Max. number of persons: 3
Area: From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Mini-refrigerator
Mini BarAdditional charge

Bathroom

Bathroom Facilities

Accessible bathroom
Bathroom doors 32 inches wide
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Slippers
Telephone in bathroom
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet
Wireless internet in your room

Phone Facilities

Voice mail
Direct dial telephoneAdditional charge
Phone with 2 handsets in roomAdditional charge

Tv Facilities

Children's TV Channels
In-house movies
Pay per view channel(s)
Satellite/cable colour TV
TV with on-screen billing info
Pay per view moviesAdditional charge
55'/140 cm screen
Flat screen
LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Visual alarm for hearing impaired
Visual alarm in rooms

Bedding Facilities

Pillow Menu
Rollaway bedAdditional charge

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Slippers
Turn Down Services

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk
Safe large enough to accommodate a laptop

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

SUPERIOR ROOM, 2 Single Beds

Walk through your stylishly refreshed Superior Twin Room offering unlimited panoramic views of Melbourne's City skyline and experience our plush Sofitel MyBed

Views:
City View

Max. number of persons: 2
Area: From 36 m² / 387 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Mini-refrigerator
Mini BarAdditional charge

Bathroom

Bathroom Facilities

Accessible bathroom
Bathroom doors 32 inches wide
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Slippers
Telephone in bathroom
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet

Phone Facilities

Voice mail
Direct dial telephoneAdditional charge
Phone with 2 handsets in roomAdditional charge

Tv Facilities

Children's TV Channels
In-house movies
Pay per view channel(s)
Satellite/cable colour TV
TV with on-screen billing info
Pay per view moviesAdditional charge
55'/140 cm screen
Flat screen
LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Visual alarm for hearing impaired
Visual alarm in rooms

Bedding Facilities

Pillow Menu

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Slippers
Turn Down Services

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk
Safe large enough to accommodate a laptop

2 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

SUPERIOR ROOM, 1 King Bed, Bay & River Views

Step into your newly refreshed Superior Room with guaranteed sweeping views 36 floors above the city overlooking the Yarra River and Port Philip Bay.

Views:
Bay view or River side

Max. number of persons: 3
Area: From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Mini-refrigerator
Mini BarAdditional charge

Bathroom

Bathroom Facilities

Accessible bathroom
Bathroom doors 32 inches wide
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Slippers
Telephone in bathroom
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet
Wireless internet in your room

Phone Facilities

Voice mail
Direct dial telephoneAdditional charge
Phone with 2 handsets in roomAdditional charge

Tv Facilities

Children's TV Channels
In-house movies
Pay per view channel(s)
Satellite/cable colour TV
TV with on-screen billing info
Pay per view moviesAdditional charge
55'/140 cm screen
Flat screen
LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Visual alarm for hearing impaired
Visual alarm in rooms

Bedding Facilities

Pillow Menu
Rollaway bedAdditional charge

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Slippers
Turn Down Services

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk
Safe large enough to accommodate a laptop

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Bay view or River side

See availabilities

Room

DELUXE ROOM, 1 King Bed, Park View

Unwind in your spacious Deluxe Room while taking in the unrivalled sweeping views of Melbourne's premier sports and entertainment hub. At the end of your day, unwind in a stylish bathrobe and relax in a plush King Size Sofitel MyBed.

Views:
Park view

Max. number of persons: 3
Area: From 38 m² / 409 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Mini-refrigerator
Mini BarAdditional charge

Bathroom

Bathroom Facilities

Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Slippers
Telephone in bathroom
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet
Wireless internet in your room

Phone Facilities

Voice mail
Direct dial telephoneAdditional charge
Phone with 2 handsets in roomAdditional charge

Tv Facilities

Children's TV Channels
In-house movies
Pay per view channel(s)
Satellite/cable colour TV
TV with on-screen billing info
Pay per view moviesAdditional charge
55'/140 cm screen
Flat screen
LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Visual alarm for hearing impaired
Visual alarm in rooms

Bedding Facilities

Pillow Menu
Rollaway bedAdditional charge

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Slippers
Turn Down Services

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk
Safe large enough to accommodate a laptop

3 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)
Views: Park view

See availabilities

Room

LUXURY CORNER ROOM, 1 King Bed, City or Bay Views

Your Luxury King Room with stylishly refreshed furnishings will be sure to impress you with Melbourne city views and premium French Balmain bath amenities.

Views:
Bay view or City View

Max. number of persons: 3
Area: From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Mini-refrigerator
Mini BarAdditional charge

Bathroom

Bathroom Facilities

Bathroom doors 32 inches wide
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Slippers
Telephone in bathroom
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet
Wireless internet in your room

Phone Facilities

Voice mail
Direct dial telephoneAdditional charge
Phone with 2 handsets in roomAdditional charge

Tv Facilities

Children's TV Channels
In-house movies
Pay per view channel(s)
Satellite/cable colour TV
TV with on-screen billing info
Pay per view moviesAdditional charge
55'/140 cm screen
Flat screen
LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Visual alarm for hearing impaired
Visual alarm in rooms

Bedding Facilities

Pillow Menu
Rollaway bedAdditional charge

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Slippers
Turn Down Services

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk
Safe large enough to accommodate a laptop

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: Bay view or City View

See availabilities

Room

LUXURY ROOM CLUB SOFITEL, 1 King Bed, City Views

A Luxury Club King Room awaits you with exclusive access to Club Sofitel, where you will be treated to breakfast, pre-dinner drinks and canapes.

Views:
City View

Max. number of persons: 3
Area: From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Mini-refrigerator
Mini BarAdditional charge

Bathroom

Bathroom Facilities

Accessible bathroom
Bathroom doors 32 inches wide
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Slippers
Telephone in bathroom
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet
Wireless internet in your room

Phone Facilities

Voice mail
Direct dial telephoneAdditional charge
Phone with 2 handsets in roomAdditional charge

Tv Facilities

Children's TV Channels
In-house movies
Pay per view channel(s)
Satellite/cable colour TV
TV with on-screen billing info
Pay per view moviesAdditional charge
55'/140 cm screen
Flat screen
LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Visual alarm for hearing impaired
Visual alarm in rooms

Bedding Facilities

Pillow Menu
Rollaway bedAdditional charge

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Slippers
Turn Down Services

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk
Safe large enough to accommodate a laptop

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

JUNIOR SUITE, 1 King Bed, Open Plan Living Area, Corner Bay & River Views

Your Junior Suite is perfectly positioned to take in the sweeping views across the Yarra River and Port Philip Bay. Relax and unwind in the spacious lounge before heading out to experience the city nightlife.

Views:
Bay view or River side

Max. number of persons: 3
Area: From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Mini-refrigerator
Mini BarAdditional charge

Bathroom

Bathroom Facilities

Bathroom doors 32 inches wide
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Slippers
Telephone in bathroom
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet
Wireless internet in your room

Phone Facilities

Voice mail
Direct dial telephoneAdditional charge
Phone with 2 handsets in roomAdditional charge

Tv Facilities

Children's TV Channels
In-house movies
Pay per view channel(s)
Satellite/cable colour TV
TV with on-screen billing info
Pay per view moviesAdditional charge
55'/140 cm screen
Flat screen
LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Visual alarm for hearing impaired
Visual alarm in rooms

Bedding Facilities

Pillow Menu
Rollaway bedAdditional charge

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Slippers
Turn Down Services

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk
Safe large enough to accommodate a laptop

3 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)
Views: Bay view or River side

See availabilities

Suite

PRESTIGE SUITE CLUB SOFITEL, 1 King Bed, Separate Living Room, Corner City or Bay Views

The height of comfort is waiting for you in your lavish Prestige Suite with a separate bedroom, lounge and dining area. With privileged access to Club Sofitel, you will indulge in breakfast, pre-dinner drinks and nightly canapes.

Views:
Bay view or City View

Max. number of persons: 3
Area: From 77 m² / 828 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Mini-refrigerator
Mini BarAdditional charge

Bathroom

Bathroom Facilities

Bathroom doors 32 inches wide
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Slippers
Telephone in bathroom
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet
Wireless internet in your room

Phone Facilities

Voice mail
Direct dial telephoneAdditional charge
Phone with 2 handsets in roomAdditional charge

Tv Facilities

Children's TV Channels
In-house movies
Pay per view channel(s)
Satellite/cable colour TV
TV with on-screen billing info
Pay per view moviesAdditional charge
55'/140 cm screen
Flat screen
LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Visual alarm for hearing impaired
Visual alarm in rooms

Bedding Facilities

Pillow Menu
Rollaway bedAdditional charge

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Slippers
Turn Down Services

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk
Safe large enough to accommodate a laptop

3 pers. max
77 m² / 828 sq ft

Bedding 1 x King size bed(s)
Views: Bay view or City View

See availabilities

Suite

DELUXE SUITE CLUB SOFITEL, 1 King Bed, Separate Living Room, 50th Floor City Views

Experience the unparalleled comfort of your Deluxe Suite located on the 50th floor with a separate lounge area and exquisite marble bathroom. With privileged access to Club Sofitel, you will indulge in breakfast, pre-dinner drinks and nightly canapes.

Views:
City View

Max. number of persons: 2
Area: From 61 m² / 656 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Mini-refrigerator
Mini BarAdditional charge

Bathroom

Bathroom Facilities

Bathroom doors 32 inches wide
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Slippers
Telephone in bathroom
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet
Wireless internet in your room

Phone Facilities

Voice mail
Direct dial telephoneAdditional charge
Phone with 2 handsets in roomAdditional charge

Tv Facilities

Children's TV Channels
In-house movies
Pay per view channel(s)
Satellite/cable colour TV
TV with on-screen billing info
Pay per view moviesAdditional charge
55'/140 cm screen
Flat screen
LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Visual alarm for hearing impaired
Visual alarm in rooms

Bedding Facilities

Pillow Menu

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Slippers
Turn Down Services

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk
Safe large enough to accommodate a laptop

2 pers. max
61 m² / 656 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

AMBASSADOR SUITE CLUB SOFITEL, 1 King Size Bed, Separate Living Room, Corner Bay Views

Ultimate luxury awaits you in the Ambassador Suite complete with a dining area, spacious lounge and separate bedroom. With endless Bay views high up on the 50th floor and privileged access to Club Sofitel, you will experience the true height of luxury.

Views:
Bay view or City View or River side

Max. number of persons: 2
Area: From 64 m² / 688 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Mini-refrigerator
Mini BarAdditional charge

Bathroom

Bathroom Facilities

Bathroom doors 32 inches wide
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Slippers
Telephone in bathroom
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet
Wireless internet in your room

Phone Facilities

Voice mail
Direct dial telephoneAdditional charge
Phone with 2 handsets in roomAdditional charge

Tv Facilities

Children's TV Channels
In-house movies
Pay per view channel(s)
Satellite/cable colour TV
TV with on-screen billing info
Pay per view moviesAdditional charge
55'/140 cm screen
Flat screen
LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Visual alarm for hearing impaired
Visual alarm in rooms

Bedding Facilities

Pillow Menu

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Slippers
Turn Down Services

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk
Safe large enough to accommodate a laptop

2 pers. max
64 m² / 688 sq ft

Bedding 1 x King size bed(s)
Views: Bay view or City View or River side

See availabilities

Suite

OPERA SUITE RESIDENCE

Indulge in the epitome of fine living with a thoughtfully designed 1-bedroom residence set on the 50th floor available to upgrade with extra the grandeur of a 2 or 3-bedroom haven - giving you breathtaking views at every turn and a spacious lounge area.

Views:
Bay view or River side

Max. number of persons: 6
Area: From 130 m² / 1399 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Mini-refrigerator
Mini BarAdditional charge

Bathroom

Bathroom Facilities

Bathroom doors 32 inches wide
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Slippers
Telephone in bathroom
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet
Wireless internet in your room

Phone Facilities

Voice mail
Direct dial telephoneAdditional charge
Phone with 2 handsets in roomAdditional charge

Tv Facilities

Children's TV Channels
In-house movies
Pay per view channel(s)
Satellite/cable colour TV
TV with on-screen billing info
Pay per view moviesAdditional charge
55'/140 cm screen
Flat screen
LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Visual alarm for hearing impaired
Visual alarm in rooms

Bedding Facilities

Pillow Menu

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Slippers
Turn Down Services

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk
Safe large enough to accommodate a laptop

6 pers. max
130 m² / 1399 sq ft

Bedding 1 x King size bed(s)
Views: Bay view or River side

See availabilities

Suite

IMPERIAL SUITE RESIDENCE

Prepare for a magnifique affair in your Imperial Suite residence which comes with an exquisite dining area and a grand bathroom featuring a gold-plated bathtub. The suite also becomes a versatile 2-bedroom masterpiece when you upgrade with extra charge.

Views:
City View
Most of the accommodation:
Corner Room

Max. number of persons: 4
Area: From 184 m² / 1980 sq ft

Bedding

King size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Mini-refrigerator
Mini BarAdditional charge

Bathroom

Bathroom Facilities

Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Open bathroom
Slippers
Telephone in bathroom
Towel rack

Media And Technology

Complementary elements

Radio

Internet Facilities

Data port in room
High speed internet

Phone Facilities

Voice mail
Direct dial telephoneAdditional charge
Phone with 2 handsets in roomAdditional charge

Tv Facilities

Children's TV Channels
In-house movies
Pay per view channel(s)
Satellite/cable colour TV
TV with on-screen billing info
Pay per view moviesAdditional charge
Flat screen

Service And Equipment

Accessibility And Security

Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Visual alarm for hearing impaired
Visual alarm in rooms

Bedding Facilities

Pillow Menu

Comfort Features

Alarm clock
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Slippers
Turn Down Services

Electric Facilities

220/240 V AC

Room Services

Automatic wake up call
Operator wake up call

Temperature Air Control

Air Conditioning
Individual heating and air conditioning adjustment

Working Area

Business Desk
Safe large enough to accommodate a laptop

4 pers. max
184 m² / 1980 sq ft

Bedding 2 x King size bed(s)
Views: City View
Most of the accommodation: Corner Room

See availabilities

Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

GPS:-37.813504, 144.973355

+61 3 9653 0000

+61 3 9650 4261

Access and transport

Railway station
Bus stop
Highway exit
Ferries
Helipad/aerodrome

SPRING STREET

Railway station

Access: 100 m / 0.06 mi 5 min drive

FLINDERS STREET RAILWAY STATION

Railway station

Access: 500 m / 0.31 mi 8 min walk / 1 min drive

Taxi

6.28 € 10 AUD

FLINDERS STREET STATION

Railway station

Access: 500 m / 0.31 mi 10 min walk / 3 min drive

Taxi

3.14 € 5 AUD

PARLIAMENT STATION

Railway station

Access: 500 m / 0.31 mi 5 min walk

SPENCER STREET STATION

Railway station

Access: 1 km / 0.63 mi 15 min walk / 5 min drive

Taxi

5.02 € 8 AUD

YARRA RIVER

Helipad/aerodrome

Access: 1 km / 0.63 mi 15 min walk / 5 min drive

Taxi

3.77 € 6 AUD

SPENCER STREET STATION

Bus stop

Access: 1.01 km / 0.63 mi 25 min walk / 5 min drive

Taxi

5.02 € 8 AUD

SOUTH EASTERN FREEWAY

Highway exit

Access: 2 km / 1.24 mi 20 min walk / 6 min drive

SOUTHERN CROSS RAILWAY STATION

Railway station

Access: 2 km / 1.24 mi 20 min walk / 5 min drive

Taxi

6.28 € 10 AUD

EASTERN FREEWAY

Highway exit

Access: 2 km / 1.25 mi 5 min drive

TULLAMARINE FREEWAY

Highway exit

Access: 5 km / 3.13 mi 10 min drive

STATION PIER

Ferries

Access: 5 km / 3.13 mi 15 min drive

Taxi

6.28 € 10 AUD

KINO CINEMAS

Cinema district

Access: 100 m / 0.06 mi

PARLIAMENT HOUSE

Historic monument

Access: 200 m / 0.13 mi 2 min walk / 1 min drive

Taxi

1.88 € 3 AUD

SPRING STREET

Entertainment/theatre district

Access: 200 m / 0.13 mi

Taxi

2.51 € 4 AUD

BOURKE STREET

Cinema district

Access: 300 m / 0.19 mi 5 min walk / 1 min drive

Taxi

3.14 € 5 AUD

BOURKE STREET

Entertainment/theatre district

Access: 300 m / 0.19 mi 5 min walk / 1 min drive

Taxi

3.14 € 5 AUD

CAPTAIN COOK COTTAGE

Historic monument

Access: 500 m / 0.31 mi 5 min walk / 2 min drive

Taxi

3.14 € 5 AUD

REGENT THEATRE

Entertainment/theatre district

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

Taxi

3.14 € 5 AUD

ARTS CENTRE

Opera/symphony/concert hall

Access: 600 m / 0.38 mi

PRINCESS THEATRE

Entertainment/theatre district

Access: 800 m / 0.5 mi 5 min walk / 2 min drive

Taxi

3.14 € 5 AUD

HER MAJESTY´S THEATRE

Entertainment/theatre district

Access: 800 m / 0.5 mi 5 min walk / 1 min drive

Taxi

3.14 € 5 AUD

COMEDY THEATRE

Entertainment/theatre district

Access: 800 m / 0.5 mi 5 min walk / 1 min drive

Taxi

3.14 € 5 AUD

FEDERATION SQUARE

Art and Culture

Access: 1 km / 0.62 mi 10 min walk / 2 min drive

Taxi

7.53 € 12 AUD

MELBOURNE & OLYMPIC PARKS

Sports centre

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

Taxi

3.14 € 5 AUD

MELBOURNE CONCERT HALL

Opera/symphony/concert hall

Access: 1 km / 0.62 mi 10 min walk / 3 min drive

Taxi

3.77 € 6 AUD

MUSEUM OF VICTORIA

Museums

Access: 1 km / 0.63 mi 15 min walk / 5 min drive

Taxi

3.14 € 5 AUD

MELBOURNE AQUARIUM

Aquarium

Access: 1 km / 0.63 mi 15 min walk / 5 min drive

Taxi

4.39 € 7 AUD

ROYAL BOTANICAL GARDENS

Botanical gardens

Access: 1 km / 0.63 mi 15 min walk / 5 min drive

Taxi

6.28 € 10 AUD

CROWN CASINO

Entertainment/theatre district

Access: 1 km / 0.63 mi 15 min walk / 5 min drive

Taxi

4.39 € 7 AUD

SOUTHBANK

Tourist attraction

Access: 1 km / 0.63 mi 15 min walk / 5 min drive

Taxi

4.39 € 7 AUD

CROWN CASINO

Casino

Access: 1 km / 0.63 mi 15 min walk / 5 min drive

Taxi

4.39 € 7 AUD

MELBOURNE PARK

Sports centre

Access: 1.01 km / 0.63 mi 15 min walk / 5 min drive

Taxi

3.14 € 5 AUD

NATIONAL GALLERY OF VICTORIA

Art and Culture

Access: 2 km / 1.24 mi 15 min walk / 5 min drive

Taxi

3.14 € 5 AUD

MELBOURNE ARTS CENTRE

Opera/symphony/concert hall

Access: 2 km / 1.24 mi 15 min walk / 5 min drive

Taxi

4.39 € 7 AUD

ETIHAD STADIUM

Sports centre

Access: 2 km / 1.24 mi 20 min walk / 5 min drive

Taxi

3.14 € 5 AUD

MELBOURNE RECITAL CENTRE

Opera/symphony/concert hall

Access: 2 km / 1.24 mi 15 min walk / 5 min drive

Taxi

4.39 € 7 AUD

MELBOURNE MUSEUM

Museums

Access: 2 km / 1.24 mi 15 min walk / 5 min drive

Taxi

3.14 € 5 AUD

BRUNSWICK STREET

Tourist attraction

Access: 2 km / 1.25 mi 20 min walk / 7 min drive

Taxi

6.28 € 10 AUD

SHRINE OF REMEMBERENCE

Historic monument

Access: 3 km / 1.88 mi 25 min walk / 5 min drive

Taxi

5.65 € 9 AUD

CROWN ENTERTAINMENT COMPLEX

Casino

Access: 3 km / 1.86 mi 20 min walk / 7 min drive

Taxi

4.39 € 7 AUD

MELBOURNE ZOO

Zoo

Access: 6 km / 3.75 mi 15 min drive

Taxi

7.53 € 12 AUD

FLEMINGTON

Racetrack

Access: 6.44 km / 4 mi 15 min drive

Taxi

7.53 € 12 AUD

LUNA PARK

Amusement park

Access: 7 km / 4.38 mi 15 min drive

Taxi

7.53 € 12 AUD

ALBERT PARK LAKE

Lake

Access: 4 km / 2.5 mi 10 min drive

Taxi

6.28 € 10 AUD

PORT MELBOURNE BEACH

Beach area

Access: 5 km / 3.13 mi 10 min drive

Taxi

5.02 € 8 AUD

ST KILDA BEACH

Beach area

Access: 7 km / 4.38 mi 15 min drive

Taxi

7.53 € 12 AUD

COLLINS PLACE

Shopping district

Access: 100 m / 0.06 mi

BOURKE STREET MALL

Shopping centre/mall

Access: 300 m / 0.19 mi 5 min walk / 1 min drive

Taxi

2.51 € 4 AUD

BOURKE STREET

Shopping district

Access: 600 m / 0.38 mi 5 min walk / 1 min drive

Taxi

3.14 € 5 AUD

MELBOURNE CENTRAL

Shopping district

Access: 600 m / 0.38 mi 10 min walk / 3 min drive

Taxi

3.14 € 5 AUD

BOURKE STREET MALL

Shopping centre/mall

Access: 900 m / 0.56 mi 10 min walk / 1 min drive

Taxi

6.28 € 10 AUD

LYGON STREET

Restaurant and cafe district

Access: 2 km / 1.24 mi 15 min walk / 5 min drive

Taxi

7.53 € 12 AUD

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Shuttle

MEL Additional charge
MELBOURNE INTERNATIONAL AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

363 rooms
6 rooms for people with reduced mobility
25 connecting rooms
363 non-smoking rooms
18 floors

Languages spoken at the hotel

Arabic
German
English
Spanish
French
Indonesian
Italian
Japanese
Korean
Thai
Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

Dry cleaning / Ironing

Wi-Fi

High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
High speed transmission line

Air conditioning

Safe deposit box at reception

Safe deposit box at reception

Check In & Check-out facilities

Express check-in
Express check-out

Concierge

Concierge

Porter

Porter

Currency exchange

Currency exchange

Catering

2 Restaurants

2 Bars

Room service

Cold snacks
Hot meals

Breakfast

Room service Additional charge
Buffet Additional charge

Business

17 Meeting rooms

Business Center

Self service business center
Business center with support staff

Family

Babysitting on request

Babysitting on request

Services for children

Children''s TV Channels

Well-being

SoFit

On site

Sports and leisure

Jogging track

Nearby

Bike rack facilities

Nearby

Bike rack facilities

On site

Parking information

On site
Indoor parking
Private
No parking space
Parking opened 24/7
Max Limited Height: 0.2 m / 6.2 ft
Parking pricing: 80 AUD 80 AUD Per day
Parking for a month
Parking for a week

Services & equipment

Stairs
Valet parking
Electric car recharging units 3,7 kVA

Vehicles

Motorcycle places

Security

Well-lit parking
Parking with security service
Extinguisher
Sprinkler
CO detection in car park
Video surveillance in parking
Controled access parking
Parking equipped with lights
Patrolled parking
Smoke extractors in car park

Accessibility

Elevators
Accessible parking

No35 Restaurant

No35 restaurant offers sophisticated dining surrounded by contemporary artwork and breathtaking views of Melbourne 150 metres up. The restaurant serves modern cuisine using fresh local ingredients matched with attentive service and an outstanding wines.

Cooking style: Gourmet
Classifications & labels: 1996
Capacity: 130
Accessibility: Accessible service

25 Collins Street, 3000 Melbourne, Australia

+61 3 9653 7744

Other informations

Services

Air conditioning
Wheelchair access
Free Wireless internet (WiFi)
Booster Seats available (for Baby)
Non Smoking Area
Reservation recommended
Exceptional View

Payment

Credit card

Credit cards

American Express
Mastercard
Visa

Wine and other drinks information

Apéritif
Cocktail
Wine by the glass available
Soft drinks

Accommodate food

Children menu
Gluten-free menu
Vegetarian menu

SOFITEL CLUB LOUNGE

Monday	07:00 AM - 08:00 PM
Tuesday	07:00 AM - 08:00 PM
Wednesday	07:00 AM - 08:00 PM
Thursday	07:00 AM - 08:00 PM
Friday	07:00 AM - 08:00 PM
Saturday	07:00 AM - 08:00 PM
Sunday	07:00 AM - 08:00 PM

Other informations

Services

Air conditioning
Wheelchair access
Free Wireless internet (WiFi)
Booster Seats available (for Baby)
Non Smoking Area
Reservation recommended
Exceptional View

Payment

Cash
Credit card

Credit cards

American Express
Mastercard
Visa

Wine and other drinks information

Cocktail
Wine by the glass available
Soft drinks

Accommodate food

Brunch

Whatever you desire in an experience at a hotel, we have you covered at Club Sofitel. Our elevated club is the tallest in Melbourne and offers you fine food and wine; breakfast, all-day tea, coffee & pastries, afternoon tea, drinks and hors d'oeuvres.

THE ATRIUM ON 35

Discover The Atrium on 35 cocktail menu that is bountiful, balanced, respectful of flavour and soul. From Mojitos, Manhattans, Classic Martinis and New York Sours to Tiki Cocktails of simple yet powerful combinations take us back to the 40's and 50's.

Bar Type: BAR
Capacity: 80
Accessibility: Accessible service

+61 3 9653 0000

Monday	11:00 AM - 10:00 PM
Tuesday	11:00 AM - 10:00 PM
Wednesday	11:00 AM - 10:00 PM
Thursday	11:00 AM - 10:00 PM
Friday	11:00 AM - 11:00 PM
Saturday	11:00 AM - 11:00 PM
Sunday	11:00 AM - 10:00 PM

Other informations

Services

Air conditioning
Free Wireless internet (WiFi)
Wheelchair access

Payment

Cash
Credit card
Voucher
Other

Credit cards

American Express
Mastercard
Diners Club
JCB
Visa

Wine and other drinks information

Apéritif
Cocktail
Wine by the glass available
Soft drinks
Digestifs

Snacks facilities

Cold snacks
Hot snacks

SOFI'S LOUNGE

For those drawn to architectural distinction, Sofi's Lounge offers an inspiring setting bathed in natural light, where expansive views frame the striking roof structure envisioned by the celebrated I. M. Pei.

Bar Type: LOBBY BAR
Capacity: 80
Accessibility: Accessible service

+61 3 9653 0000

Other informations

Services

Air conditioning
Free Wireless internet (WiFi)
Wheelchair access

Payment

Cash
Credit card
Voucher
Other

Credit cards

American Express
Mastercard
Diners Club
JCB
Visa

Wine and other drinks information

Apéritif
Cocktail
Wine by the glass available
Soft drinks

Snacks facilities

Cold snacks
Hot snacks

2 breakfasts

Room service

Because great days always start with a good breakfast. stock up on treats and vitamins!

Monday	06:30 AM - 10:30 AM
Tuesday	06:30 AM - 10:30 AM
Wednesday	06:30 AM - 10:30 AM
Thursday	06:30 AM - 10:30 AM
Friday	06:30 AM - 10:30 AM
Saturday	07:00 AM - 10:30 AM
Sunday	07:00 AM - 10:30 AM

Services

English
American
Continental
Hot Breakfast
Cold breakfast

Restaurant

IN-ROOM DINING

Buffet

Mornings unfold with a sense of occasion. Discover a generous selection of refined breakfast classics and nourishing favourites, artfully prepared to energise and delight, all enjoyed in an atmosphere of refined luxury.

Services

English
American
Continental
Hot Breakfast
Cold breakfast

Restaurant

No35

Fitness center

Perched 36 floors above Collins Street, with views overlooking Melbourne city, where guests can work out using Life Fitness equipment and treadmills

SoFit

Perched 36 floors above Collins Street, with views overlooking Melbourne city, where guests can work out using Life Fitness equipment and treadmills

Monday	06:00 AM - 10:00 PM 06:00 AM - 10:00 PM
Tuesday	06:00 AM - 10:00 PM 06:00 AM - 10:00 PM
Wednesday	06:00 AM - 10:00 PM 06:00 AM - 10:00 PM
Thursday	06:00 AM - 10:00 PM 06:00 AM - 10:00 PM
Friday	06:00 AM - 10:00 PM 06:00 AM - 10:00 PM
Saturday	06:00 AM - 10:00 PM 06:00 AM - 10:00 PM
Sunday	06:00 AM - 10:00 PM 06:00 AM - 10:00 PM

Location

On site
0 m / 1 mi

Fitness equipment

Free weights
Rowing machine
Exercise Bike
Treadmill
Strength equipment
Fitness machines
Fitness machines with individual screens
Weight machine
Core/stability training equipment
Cardiovascular equipment
Exercise bikes

Wellness services and equipments

Area lounge
Rest room

Perched 36 floors above Collins Street, with views overlooking Melbourne city, where guests can work out using Life Fitness equipment and treadmills

Meetings & Events

Number of Meeting Room: 17
Surface of the largest room
Maximum seats capacity: 1000
Maximum capacity for banquets: 828

Find out more

Weddings

Every occasion is thoughtfully curated to ensure a seamless and memorable experience. From the grandeur of the Grand Ballroom to a collection of sophisticated event spaces, each moment is delivered with precision, care and timeless elegance.

Your ceremony unfolds with grace and intention, set within a beautifully appointed space that honours the significance of the moment. Every detail is curated to create an atmosphere of romance, elegance and timeless celebration.

Wedding co-ordinator

With the expertise of our event specialists, your celebration is shaped with care and precision, unfolding naturally into a moment of refined beauty.

Hotel contact

+61 3 9653 0000

+61 3 9650 4261

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5 6,992 reviews

Katey O. Business - 10/20/2026 Confirmed reviews ALL

Dear Katey, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

John C. Couples - 10/19/2026 Confirmed reviews ALL

Dear John, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Caroline B. Couples - 10/19/2026 Confirmed reviews ALL

Dear Caroline, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. Please also accept our sincere apologies for the noise disturbance during your stay. Your guest profile has been updated accordingly. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Raelene V. V. Couples - 10/19/2026 Confirmed reviews ALL

Dear Raelene, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Max as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Victoria N. Business - 10/19/2026 Confirmed reviews ALL

We were very disappointed that we were unable to enjoy the benefits of our Platinum membership during our stay at Sofitel. My husband was at work and could not be present at check-in, and as a result, we were not offered any of the usual Platinum member benefits, including Club Lounge access, breakfast, or a room upgrade. We have stayed at several Sofitel properties before, and this was the first time we were told that my husband could only receive these benefits if he was physically present at check-in. This experience was disappointing and inconsistent with the level of service we have come to expect from Sofitel. We hope the hotel will review this situation and clarify its policy regarding Platinum member benefits, as we believe loyal members should receive clear communication and consistent recognition of their membership.

John C. Couples - 10/19/2026 Confirmed reviews ALL

Nothing short of fantastic

Caroline B. Couples - 10/19/2026 Confirmed reviews ALL

Had a lovely weekend, marred slightly by the noisy room where we could hear the staff lifts going all day, otherwise you'd get a 10.

Raelene V. V. Couples - 10/19/2026 Confirmed reviews ALL

Absolutely perfect stay, the room was great, love Club Sofitel.

Victoria N. Business - 10/19/2026 Confirmed reviews ALL

Sharyn E. Y. Families - 10/19/2026 Confirmed reviews ALL

Warm welcome starting at concierge to reception. Got a beautiful upgrade and was an overall wonderful experience

Dear Sharyn, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Elizabeth B. Families - 10/19/2026 Confirmed reviews ALL

Tried to spend a weekend with family and spent a considerable amount of time trying to organise hotel staff instead. Booked 3 rooms for all of us and was asked to confirm guests multiple times over multiple hotel departments, only to arrive and find out the information I had communicated was not registered in the system, resulting in services at the hotel being confused and leaving me to follow up while in the middle of my stay. Left plenty of opportunity for the hotel to make it up and got basic courtesy emails and nothing more. Doesn't really feel like a 5 star experience.

Eve N. Couples - 10/19/2026 Confirmed reviews ALL

Such a lovely night for my partner and my’s engagement. They made us feel very special.

Dear Eve, Congratulations on your recent engagement. We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Rachel J. F. Couples - 10/19/2026 Confirmed reviews ALL

the alarm clock went off each morning, we ran out of hot water late on Saturday eventing

Dear Rachel, Thank you very much for taking the time to share your thoughts following your recent stay with us. I’m truly grateful for your honest and constructive feedback. It is clear that your overall experience did not meet the standard you rightfully expect from Sofitel, and for that, I sincerely apologise. Please rest assured that your comments have been taken seriously and will be reviewed with our Housekeeping team and our Engineering team.my team. As a gesture of our genuine concern, I would also like to offer you a complimentary upgrade to a suite with a late check out at 2pm (subject to availability) upon your next stay. I would love to see you return to the Hotel so we can ensure you are left with a wonderful experience so please feel free to contact me directly in the future should you require a reservation so I can ensure you’re looked after. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Simon G. Families - 10/19/2026 Confirmed reviews ALL

Great staff from Reception to Housekeeping, Valet Parking and Club Sofitel. A most enjoyable stay - will be back again soon after such a great stay

Dear Simon, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Jen B. Families - 10/19/2026 Confirmed reviews ALL

We had a wonderful stay at The Sofitel. Beautiful accommodation, wonderful facilities and an absolute 5 star atmosphere.

Dear Jen, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Patricia A. Couples - 10/19/2026 Confirmed reviews ALL

We arrived Friday afternoon and received a warm welcome and a glass of champagne which was lovely At check in the staff member asked us what we were celebrating and I said my birthday and receiving news that I was now in remission, and he said ‘oh that’s nice’ Every other time we get a card a bottle of wine or champagne- this time zilch! It was very disappointing I must say - we will need to rethink our stay in the future

Dear Patricia, Thank you for choosing to stay at Sofitel Melbourne on Collins and for taking the time to complete our guest questionnaire. We greatly appreciate your feedback and are grateful that you have shared your experience with us. As we continually strive to provide the finest service and product in Melbourne, your comments are invaluable. I would like to sincerely apologise that your special occasion was not recognised during your visit. I completely understand how disappointing this must have been, and I am truly sorry that this oversight affected what should have been a memorable celebration. Having reviewed your reservation, I noted that there was no mention of your birthday recorded in your profile. However, our team member who checked you in should have identified the opportunity to make your stay extra special and communicated this to the wider team. Regrettably, this did not occur, and for that I sincerely apologise. On a personal note, I understand how significant milestones such as remission can be. Reaching such an important chapter deserves recognition and celebration, and I am deeply sorry that we missed the opportunity to acknowledge this very special occasion during your stay. Please be assured that I have discussed this matter with our team to ensure we learn from this experience. This oversight does not reflect the high standards of care and attention that we pride ourselves on delivering. Should you consider giving us another opportunity in the future, I would be delighted to be your personal point of contact and ensure every aspect of your stay is thoughtfully arranged and seamlessly delivered. Please do not hesitate to contact me directly if there is anything further I may assist you with. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Mohammad N. B. R. Families - 10/19/2026 Confirmed reviews ALL

Reception was top notch. Arrived early with a tired 1 year old in tow and the reception staff was very understanding and accommodated my request for an earlier check in, which got our trip off to a wonderful start. Service continued to be top notch throughout the rest of our stay. Would absolutely stay here again.

Dear Mohammad, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Helen W. Families - 10/18/2026 Confirmed reviews ALL

Always treated like family. Love staying with you.

Dear Helen, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Alice & Alfie as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Tristan A. Business - 10/18/2026 Confirmed reviews ALL

Beautiful room on level 50. Amazing views. Was the perfect retreat after a few busy days in work in the CBD. Staff very friendly. Food delicious.

Dear Tristan, Thank you for choosing to stay at Sofitel Melbourne on Collins and for taking the time to complete our guest questionnaire. We pride ourselves in providing the finest, most up-to-date product in the competitive Melbourne market and so we certainly appreciate your feedback and spending your precious time in doing so. Whilst I was pleased to read that you enjoyed your overall stay, especially the suite upgrade thank you also for highlighting areas where you felt further improvement is required. Please be assured that we have taken your feedback back to our Housekeeping team for immediate attention. Thank you again for bringing these points to our attention and we do take your comments very seriously in order to improve our guests experiences wherever possible. I do hope that we will have the opportunity to welcome you back to the hotel in the future. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Christine B. Couples - 10/18/2026 Confirmed reviews ALL

As an All Accor member check in by Nick was friendly and quick. Our room was ready early which was great and had a lovely view. Unfortunately the bed was very saggy and well past its use by date, so sleep was very difficult. The bathroom was also badly in need of upgrading and the cold shower at 5.30am very disappointing. We have stayed at Sofitel Collin’s street before and enjoyed our stay, but unfortunately this time was not up to standard.

Dear Christine, Thank you very much for taking the time to share your thoughts following your recent stay with us. I’m truly grateful for your honest and constructive feedback. It is clear that your overall experience did not meet the standard you rightfully expect from Sofitel, and for that, I sincerely apologise. Please rest assured that your comments have been taken seriously and have been reviewed with our management. As a gesture of our genuine concern, we have credited 2000 points to your All membership. I ask that moving forward you consider me your personal point of contact for the hotel so I have the chance to manage everything perfectly on your behalf. Once again, please accept our sincere apologies for all the disappointment caused with a cold shower and saggy bed. Thank you again for your continued loyalty. I hope we have the opportunity to welcome you back in the near future. Wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Roland F. Couples - 10/18/2026 Confirmed reviews ALL

A nice impromptu stay. The Sofitel does not disappoint. Thank you.

Dear Roland, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Noelene E. Families - 10/18/2026 Confirmed reviews ALL

Very professional and helpful.

Dear Noelene, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Ingrid P. Business - 10/18/2026 Confirmed reviews ALL

I was in a room right by the elevator which was noisey with the lift going up and down... little things are lacking... the soap in the shower was empty and not filled on the second day... mini bar not restocked. And the room looks tired and like it needs new carpet.

Dear Ingrid, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It was disappointing to learn of the multiple shortfalls in your experience during your visit. Please be assured that we have taken your feedback back to our Operational teams for further investigation. I sincerely apologise that the service level of the hotel was not up to your normal expectations and that your stay at the hotel was not the seamless experience it should have been. Your feedback has been discussed in more detail with our Housekeeping Department as well as our Food & Beverage Team to ensure such situations are not repeated. Mr Borrowman, I can assure you that we value your feedback immensely and we will certainly Please also accept my apologies for the noise disturbance during your stay. As a gesture of our genuine concern, I would also like to offer you a complimentary upgrade to a suite with a late check out at 2pm (subject to availability) upon your next stay. I would love to see you return to the Hotel so we can ensure you are left with a wonderful experience so please feel free to contact me directly in the future should you require a reservation so I can ensure you’re looked after. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Thao C. U. Business - 10/18/2026 Confirmed reviews ALL

Great atmosphere, comfortable bed space. Very get along with bath tub and equipment facilities

Dear Thao, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Web-users rating

Other web-users rate our hotel

1,211 reviews 9.8/10 Location
2,769 reviews 8.4/10 Room
3,168 reviews 9.2/10 Service
20 reviews 2.1/10 WiFi
831 reviews 8/10 Vibe
730 reviews 7.3/10 Amenities
663 reviews 7.3/10 Food
559 reviews 8.4/10 Breakfast

393 reviews 9.6/10 Location
1,003 reviews 8.6/10 Room
1,237 reviews 9.4/10 Service
290 reviews 8.3/10 Vibe
274 reviews 7.3/10 Food
193 reviews 8.5/10 Breakfast
146 reviews 8.7/10 Cleanliness
144 reviews 9/10 Bar

157 reviews 9.9/10 Location
495 reviews 8.1/10 Room
541 reviews 9.1/10 Service
8 reviews 2.1/10 WiFi
131 reviews 7.5/10 Vibe
93 reviews 8.6/10 Breakfast
81 reviews 7.5/10 Cleanliness
10 reviews 1.5/10 Pool

127 reviews 9.8/10 Location
303 reviews 7.9/10 Room
396 reviews 9.1/10 Service
89 reviews 8.1/10 Vibe
78 reviews 7.5/10 Food
68 reviews 7.8/10 Amenities
60 reviews 8.3/10 Breakfast
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51 reviews 9.9/10 Location
169 reviews 8.6/10 Room
183 reviews 8.7/10 Service
45 reviews 7.3/10 Vibe
26 reviews 8.5/10 Breakfast
16 reviews 8.5/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Sofitel Melbourne on Collins, check-in is from 03:00 PM and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Sofitel Melbourne on Collins regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.