Name: Sofitel Melbourne on Collins
Address: MELBOURNE, 3000, AUSTRALIA
Telephone: (+61)3/96530000

Bonjour, we are thrilled to be welcoming you back. No35 is open daily for breakfast and for dinner Tuesday - Saturday (bookings in advance are essential). The Atrium Bar on 35 is also open Tuesday - Saturday evenings while Sofi's Lounge remains closed. Club Sofitel is open daily for guests selecting a Club Sofitel room or suite and In-Room Dining remains available 24/7 for all guests. For more information or assistance with a booking, please contact the team on 03 9653 0000 or email H1902@sofitel.com

Sofitel Melbourne on Collins 5 stars

Customer review rating (ALL Rating) 4.6/5 5,028 reviews

ALLSAFE approved hotel

See on a map

Description

Sofitel Melbourne on Collins

French luxury and local cuisine in the world's most exciting city

Welcoming, protecting and caring for others is the very heart of our identity. In order to ensure your safety and well-being, we have adapted our service and implemented the ALLSAFE cleanliness and prevention label, verified by Bureau Veritas.

Hotel Manager

Escape to our chic 363 hotel rooms and suites, located at Paris-end of Collins Street. Cosy into your king size Sofitel MyBed and feel renewed as you wake up to the tallest views in Melbourne with the highlight seeing the Yarra River and Port Philip Bay all in the one place. Come and try our No35 restaurant with intimate dining overlooking Melbourne. But if architectural wonderment is what you're after, our monochromatic afternoon tea is the spot.

With its outstanding location on stylish Collins Street, Sofitel Melbourne On Collins is surrounded by many of Melbourne's best restaurants, shops and attractions. Ideally placed for both business and leisure travellers, this luxurious Melbourne hotel is within walking distance of Melbourne CBD, as well as the Athenaeum Melbourne, Princess Theatre and Her Majesty's Theatre. Guests are also within easy reach of a number of public transport options, allowing for access to the rest of Melbourne and beyond.

A Sofitel guest for many years, Barry Humphries, AO CBE is an Australian actor, and author describes Melbourne as, 'a large provincial English city paradoxically in far Southeast Asia. She's a theatrical figure, related to vaudeville in some respects.'

Hotel extras

ALLSAFE Accredited - feel reassured with access to AXA medical teleconsultation free of charge
Tallest views in Melbourne with the highlight seeing the Yarra River and Port Philip Bay.
Elevated club lounge with fireplace, views overlooking Treasury Gardens and fine food & wine.
No35 restaurant offers sophisticated dining 150 meters above street level

Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

Telephone +61 3 9653 0000

+61 3 9650 4261

COLLINS ST: CITY CIRCLE TRAM COLLINS 8 9
METRO TRAINS: PLATFORM 1 2 3 4 PARLIAMENT
SPRING STREET: CITY CIRCLE T SPRING STREET
COLLINS ST: EXPRESS TRAIN FLINDERS STREET
COLLINS STR: EXPRESS TRAINS SPENCER STREET
COLLINS ST: CITY CIRCLE TRAM COLLINS 8/9
COLLINS STREET: COLLINS ST TRAM COLLINS 8/9
YARRA TRAMS:

By plane
AVALON At 60km / 37 miles
By plane
MELBOURNE INTERNATIONAL AIRPORT At 23km / 14 miles - Shuttle paying
By boat
STATION PIER At 5km / 3 miles
By helicopter
YARRA RIVER At 1km / 0 miles
By car
EASTERN FREEWAY At 2km / 1 miles
By car
SOUTH EASTERN FREEWAY At 2km / 1 miles
By car
TULLAMARINE FREEWAY At 5km / 3 miles
By train
FLINDERS STREET RAILWAY STATION At 0km / 0 miles
By train
FLINDERS STREET STATION At 0km / 0 miles
By train
PARLIAMENT STATION At 0km / 0 miles
By train
SOUTHERN CROSS RAILWAY STATION At 2km / 1 miles
By train
SPENCER STREET STATION At 1km / 0 miles
By train
SPRING STREET At 0km / 0 miles

GPS:-37.813504, 144.973355

Hotel services

Check-in from 15h00 - Check out up to 11h00

In summary

On site

Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

NO35

No35 restaurant offers sophisticated dining surrounded by contemporary artwork and breathtaking views of Melbourne 150 metres up. The restaurant serves modern cuisine using fresh local ingredients matched with attentive service and an outstanding wines.

SOFITEL CLUB LOUNGE

Whatever you desire in an experience at a hotel, we have you covered at Club Sofitel. Our elevated club is the tallest in Melbourne and offers you fine food and wine; breakfast, all-day tea, coffee & pastries, afternoon tea, drinks and hors d'oeuvres.

Our accommodation(s)

Spacious and elegant in design, guest rooms at Sofitel Melbourne On Collins are luxuriously appointed and beautifully furnished. Featuring an elevated position and floor-to-ceiling windows with spectacular views over Melbourne, each guest room and suite p rovides a relaxed setting far removed from the hustle and bustle of city life. Rooms at this stunning Melbourne hotel feature a large work desk, wired and wireless internet access, a large, modern ensuite, and a TV with cable and pay-per-view channels.

CLASSIC ROOM, 1 King Size Bed, City Views

Max. number of persons: 3
Area: From 36 m² / 387 sq ft
Views: City View Note

*Subject to availability

Coffee/tea making facilities
Mini Bar

CLASSIC ROOM, 2 Single Beds, City Views

Max. number of persons: 3
Area: From 36 m² / 387 sq ft
Views: City View Note

*Subject to availability

Coffee/tea making facilities
Mini Bar

SUPERIOR ROOM, 1 King Bed, Bay & River Views

Accessible room

Max. number of persons: 3
Area: From 36 m² / 387 sq ft
Views: Bay view Note

*Subject to availability

Coffee/tea making facilities
Mini Bar

DELUXE ROOM, 1 King Bed, Park View

Max. number of persons: 3
Area: From 38 m² / 409 sq ft
Views: Park view Note

*Subject to availability

Coffee/tea making facilities
Mini Bar

LUXURY ROOM, 1 King Size Bed, Corner City or Bay Views

Max. number of persons: 3
Area: From 40 m² / 430 sq ft
Views: Bay view, City View Note

*Subject to availability

Coffee/tea making facilities
Mini Bar

LUXURY ROOM CLUB SOFITEL, 1 King Bed, City Views

Max. number of persons: 3
Area: From 36 m² / 387 sq ft
Views: City View Note

*Subject to availability

Coffee/tea making facilities
Mini Bar

Our guest reviews

Our overnight stay

jpclegal 5/11/2022 TripAdvisor review

Staff at reception, the porters and the housekeeping were all very friendly and helpful. One of our bags went astray at Qantas. It turned up late and after we checked out the next morning. The porters were very helpful in looking after it till we could get it. Will be back next time.

Thank you very much for your good feedback. I am delighted to know that you enjoyed your stay in spite your bags being lost. Thank you for your kind words about our Ambassadors. We look forward to seeing you again on your future visits to Melbourne.

Another incrroect over charge by Sofitel Australia

David R Business - 5/9/2022 TripAdvisor review

Second time I have been over billed with multiple charges, each time 3 separate charges to my credit card which doesn't match the final bill staying at the Sofitel group. PLEASE stop doing micro payments if your staff can not add up.

R. E. Couples - 5/7/2022 Confirmed reviews ALL

Toilet flushed all night asked a couple of times for water , including at the checking in Visa was charged twice and it took 4 phone calls including two to managers to get refund

short break

davc0m 5/7/2022 TripAdvisor review

Disappointed bar and restaurant closed Sunday Monday surely you could have the bar open We deliberately booked The Monday because as usual its so hard to slip in your free night and we payed and upgrade of $105 which is a rip off being a regular customer at the Sofitel no bar no restaurant IN A 5 STAR HOTEL THATS RIDICULOUS

Thank you for your constructive review of our hotel. I am very sorry to read about your disappointment with the Atrium Bar being closed during your stay. Once again, thank you for bringing this to our attention. We appreciate guest who let us know when our services are not right. We do hope to see you again in the future.

lovely quiet and pampering stay

Anonymous Couples - 5/4/2022 Confirmed reviews ALL

We came to have a quiet weekend away for a relax and take in a show. It was the ideal place to stay

Dear Valerie, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great location, good service

Anonymous Families - 5/2/2022 Confirmed reviews ALL

Pleasant but possibly not to the standard that the price of the room should deliver Bed was a bit soft, room quite small for what we paid. Breakfast average and not what i expect of a 5 star hotel.

Good l.

Great L. Solo - 5/2/2022 Confirmed reviews ALL

All staff members were very helpful and knowledgeable and always had a smile on their faces

Dear Maria, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Wonderful

Anonymous Families - 5/2/2022 Confirmed reviews ALL

Excellent service throughout. Lounge experience was super lovely and pampering. Loved it!

Dear Tricia, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great stay!

Anonymous Solo - 5/2/2022 Confirmed reviews ALL

As always, the Sofitel chain never seems to disappoint! the location, and staff friendliness made my stay well worth it. I will be back!

Dear Zac, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great stay as always

Adam T. Couples - 5/2/2022 Confirmed reviews ALL

I stayed at the Sofitel in Melbourne a lot before COVID and very good to be back again - seeing many of the same friendly faces. Service was great, everyone helpful and particularly good to see Terrence again after all this time.

Dear Adam, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Well located

Helen A. Couples - 5/1/2022 Confirmed reviews ALL

A romantic get away

Dear Helen, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Best hotel stay I’ve had

Melanie Couples - 5/1/2022 Confirmed reviews ALL

The hotel and room was beautiful. The staff were amazing also. We had a fantastic stay.

Dear Melanie, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Ideal location and friendly service

Greg M. Couples - 5/1/2022 Confirmed reviews ALL

Enjoyed all aspects of stay. Staff made us feel welcome....from our arrival, during brekkies, till departure.

Dear Greg, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Comfortable

Anonymous Families - 4/30/2022 Confirmed reviews ALL

All round good. Frustrating that we could not enjoy a dining experience. Surely places should be available to hotel guests.

Dear Gail, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Lovely stay in great location

Fiona Couples - 4/30/2022 Confirmed reviews ALL

The Sofitel on Collins is perfectly located to enjoy the top end of town. Our stay was great with a lovely room, great views lovely common areas, beautiful breakfast and friendly staff.

Dear Fiona, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Relaxing stay

Gary S. Couples - 4/29/2022 Confirmed reviews ALL

We have stayed several times this year and have never been disappointed with the service from the staff. The staff are amazing always helpful & friendly. We would like to thank Fitria Elodie Angie Emma Jackielyn Luelle Heidi Nadia Thomas Mia Mew Cecile Zoe Tahileah for always making our stays so welcoming & relaxing

Dear Gary, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our Club Sofitel team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great location

Martin Couples - 4/29/2022 Confirmed reviews ALL

Great location and conveniently located, fantastic experience.

Dear Martin, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Lovely traditional hotel

Natalie L. Families - 4/29/2022 Confirmed reviews ALL

The Sofitel is a lovely hotel in a great location at the top of Collins St. The staff are absolutely delightful and the rooms were comfortable. If you are looking for the latest trendy hotel then The Sofitel isn't for you, but as far as a traditional hotel experience goes it's perfect and I would certainly recommend it.

Dear Natalie, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

great location great staff

Anne Families - 4/29/2022 Confirmed reviews ALL

Had a lovely city vacation, enjoying the great things Melbourne has to offer. We treated ourselves to club lounge, and the staff were fabulous. Welcoming and friendly, and very patient and generous with our 7 yo. We love the location just out of the hustle and bustle, but close enough to everything to feel part of it.

Dear Anne, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Room was beautiful and location is perfect

Trish O. Friends - 4/28/2022 Confirmed reviews ALL

Enjoyed the accom had dinner on level 35 staff again where terrific, food was not to 5 star standard Probably wouldn’t eat here again plenty other options close by

Dear Trish, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and for supporting the hotel during such challenging times. We truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Our most recent 20 reviews

In partnership with TripAdvisor

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