Sofitel Melbourne on Collins

Sofitel Melbourne on Collins 5 stars

Customer review rating (ALL Rating) 4.6/5 6,745 reviews

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Hotel extras

  • ALLSAFE Accredited - feel reassured with access to AXA medical teleconsultation free of charge

  • Tallest views in Melbourne with the highlight seeing the Yarra River and Port Philip Bay.

  • Elevated club lounge with fireplace, views overlooking Treasury Gardens and fine food & wine.

  • No35 restaurant offers sophisticated dining 150 meters above street level

ALLSAFE approved hotel

Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

GPS:-37.813504, 144.973355

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious and elegant in design, guest rooms at Sofitel Melbourne On Collins are luxuriously appointed and beautifully furnished. Featuring an elevated position and floor-to-ceiling windows with spectacular views over Melbourne, each guest room and suite p rovides a relaxed setting far removed from the hustle and bustle of city life. Rooms at this stunning Melbourne hotel feature a large work desk, wired and wireless internet access, a large, modern ensuite, and a TV with cable and pay-per-view channels.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  6,745 reviews

TripAdvisor Rating  4.5/5  6,325 reviews

Great upgrade

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very good. Nice upgraded room for my diamond status, as well as a late check out time.

Dear Harry, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Well located

Customer review rating 5.0/5

Gian B. Couples - Confirmed reviews ALL

Sofitel On Collins Is in the middle of everything. Magnificent Art and restaurants all around. This is my favourate Accor Hotel

Dear Gian, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Terence as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great location for Theatre, Restaurants & Garden walks.

Customer review rating 4.5/5

Deb G. Couples - Confirmed reviews ALL

Country to city break. Wonderful views, friendly staff & breakfast food & service excellent.

Dear Deb, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great stay

Customer review rating 5.0/5

A. R. &. P. Couples - Confirmed reviews ALL

Suite great with good views club staff great food good

Dear Raymond, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Well located

Customer review rating 3.5/5

Ummarawadee P. Couples - Confirmed reviews ALL

We had a troubling experience where after leaving the room for an hour we returned to find my mobile phone missing and called it several times with nobody answering. After reporting it to the concierge we had a knock on the door fifteen minutes later and the housekeeping team returned it claiming that one of their members confused it with their own and accidentally took it. Given that her phone wasn’t still here and our calls had not been taken the story wasn’t believable but we were glad to get it back.

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Other web-users rate our hotel

  • 934 reviews 9.4/10 Location
  • 2,651 reviews 8.1/10 Room
  • 3,158 reviews 9.1/10 Service
  • 30 reviews 5.5/10 WiFi
  • 778 reviews 6.1/10 Food
  • 545 reviews 7.1/10 Cleanliness
  • 538 reviews 7.9/10 Breakfast
  • 427 reviews 7.5/10 Bar

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