Sofitel Melbourne on Collins Hotel 5 stars

Customer review rating 4.6/5 34,890 reviews
Sofitel Melbourne on Collins
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Room 1

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Hotel extras

  • Marvellous Melbourne at your feet

  • Breathtaking Views

  • Hotel for the Arts

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE INTERNATIONAL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool (Nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Boat excursions
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000
melbourne
australia

Tel: +61396530000

Fax: (+61)3/96504261

Contact email

Check-in from 14h00

Check out up to 11h00

  • COLLINS ST :   CITY CIRCLE TRAM COLLINS 8 9

  • METRO TRAINS :   PLATFORM 1 2 3 4 PARLIAMENT

  • SPRING STREET :   CITY CIRCLE T SPRING STREET

  • COLLINS ST :   EXPRESS TRAIN FLINDERS STREET

  • COLLINS STR :   EXPRESS TRAINS SPENCER STREET

  • COLLINS ST :   CITY CIRCLE TRAM COLLINS 8/9

  • COLLINS STREET :   COLLINS ST TRAM COLLINS 8/9

  • YARRA TRAMS :  

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    MELBOURNE INTERNATIONAL AIRPORT At 23km / 14 miles - Shuttle paying

  • By boat

    STATION PIER At 5km / 3.13 miles

  • By helicopter

    YARRA RIVER At 1km / 0.63 miles

  • By car

    EASTERN FREEWAY At 2km / 1.25 miles

  • By car

    SOUTH EASTERN FREEWAY At 2km / 1.24 miles

  • By car

    TULLAMARINE FREEWAY At 5km / 3.13 miles

  • By train

    FLINDERS STREET RAILWAY STATION At 0.5km / 0.31 miles

  • By train

    FLINDERS STREET STATION At 0.5km / 0.31 miles

  • By train

    SOUTHERN CROSS RAILWAY STATION At 2km / 1.24 miles

  • By train

    SPENCER STREET STATION At 1km / 0.63 miles

GPS :-37.813504, 144.973355

Our accommodations

Spacious and elegant in design, guest rooms at Sofitel Melbourne On Collins are luxuriously appointed and beautifully furnished. Featuring an elevated position and floor-to-ceiling windows with spectacular views over Melbourne, each guest room and suite p rovides a relaxed setting far removed from the hustle and bustle of city life. Rooms at this stunning Melbourne hotel feature a large work desk, wired and wireless internet access, a large, modern ensuite, and a TV with cable and pay-per-view channels.

CLASSIC ROOM, 1 King Size Bed, City Views

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

CLASSIC ROOM, 2 Single Beds, City Views

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Accessible room

SUPERIOR ROOM, 1 King Size Bed, Bay Views

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM, 1 King Size Bed, Corner City or Bay Views

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM CLUB SOFITEL, 1 King Size Bed,CityViews

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

JUNIOR SUITE, 1 King Size Bed, Open Plan Living Area, Corner Bay Views

  • Max. number of persons: 3
  • Area: From 50
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

PRESTIGE SUITE CLUB SOFITEL, 1 KING SIZE BED, SEPARATE LIVING ROOM, CORNER CITY OR BAY VIEWS

  • Max. number of persons: 3
  • Area: From 77
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

OPERA SUITE CLUB SOFITEL, 1 King Size Bed, Separate Living & Dining, Corner City Views

  • Max. number of persons: 2
  • Area: From 146
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

NO35

Type of cuisine: Gourmet

No35 serves fresh, modern cuisine emphasizing pure flavor matched with relaxed uncomplicated service and a wine selection reflective of their origin.

Lunch

12:00 - 02:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOFITEL CLUB LOUNGE

Type of cuisine: Gourmet

Club Sofitel is available for guests staying in Club Rooms on upper floors, serving a la carte breakfast, morning tea, a light lunch, afternoon tea, evening cocktails & canapes and desserts

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 20:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOFI'S LOUNGE

Photo non contractuelle / Strictly non binding

Open daily, this gallery style lounge is a hub for business coffees during the day, shifting into leisurely high teas that are served from 2:30 p.m. each weekend. It is also an ambient lounge for cocktails in the evening

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ATRIUM ON 35

Photo non contractuelle / Strictly non binding

Open from 5 p.m. each night, an ambient space to celebrate or contemplate your day with a star-filled view beneath the fifteen-floor glass canopy. The Atrium Bar on 35 serves the finest French champagne, signature cocktails, light meals & boutique beers.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 796

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 828 people

Find out more

Our guest reviews for
Sofitel Melbourne on Collins

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

34,890 reviews

tripadvisor

TripAdvisor Rating 4.5/5

6,106 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Fantastic anniversary stay

TripAdvisor rating 4.5/5

Wayne B 12/02/2020 TripAdvisor review

We had a fantastic night once again at the Sofitel on Collins. We received an unexpected room upgrade which was amazing. As always the sofitel club was fantastic. It made for a great experience once again at my favorite hotel in Melbourne

Thank you for taking the time to write such a lovely review of your recent stay. I was very happy to read that you enjoyed the complimentary upgrade to our fabulous suite and the view that came with it. We are blessed with all rooms having fabulous views of Melbourne. We pride ourselves on providing genuine service and those little extra touches that make a stay memorable We thank you for your support of our hotel and look forward to welcoming you back in the near future.

Great stay!

Customer review rating 4.6/5

John Couples - 11/02/2020 Confirmed reviews ALL

Felt looked after and close to the Australian Open tennis action.

Dear John, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regards to our guest rooms interiors being outdated, we are working with a renowned designer to develop a concept room and are negotiating with the owners of the hotel to commence a rooms refurbishment in the not too distant future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great stay

Customer review rating 4.6/5

Mandy Couples - 11/02/2020 Confirmed reviews ALL

Loved the whole experience

Dear Simon, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins
Customer review rating 4.6/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

Ok stay. Was surprised by lack of room service. Appreciated pillow menu

Dear Abby, Thank you for choosing to stay at Sofitel Melbourne on Collins and for taking the time to complete our guest questionnaire. We pride ourselves in providing the finest, most up-to-date product in the competitive Melbourne market and so we certainly appreciate your feedback and spending your precious time in doing so. Whilst I was pleased to read that you enjoyed your overall stay, thank you also for highlighting areas where you felt further improvement is required and I have shared your comments with our Management here. Please accept our apologises for any inconvenience caused.. Thank you again for bringing these points to our attention and we do take your comments very seriously in order to improve our guests experiences wherever possible. I do hope that we will have the opportunity to welcome you back to the hotel in the future. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Well located, clean, nothing too much trouble for staff

Customer review rating 4.6/5

Simone Friends - 11/02/2020 Confirmed reviews ALL

Had a one night stay on a Saturday night. Was a great place to stay.

Dear Simone, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Always stay in this hotel

Customer review rating 4.6/5

Mary D. Couples - 11/02/2020 Confirmed reviews ALL

2 nights this time. Previously in Club accomodation which is well worth the extra expense/

Dear Mary, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Fantastic Service, Great Stay, Excellent Location, Great Amneties

Customer review rating 4.6/5

Martin R. Business - 11/02/2020 Confirmed reviews ALL

Very enjoyable from the minute i checked in. Room was fantastic, service impeccable and everything in between was great. Will be most definitely staying again.

Dear Martin, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Amazing Service

Customer review rating 4.6/5

Peter Couples - 11/02/2020 Confirmed reviews ALL

From the second I checked in Terrance (hotel manager) was extraordinarily helpful and always happy to greet me when coming or going.

Dear Peter, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with Terence. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins
Customer review rating 4.6/5

Chris Business - 11/02/2020 Confirmed reviews ALL

2 nights for business

Dear Chris, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

A perennial favourite

Customer review rating 4.6/5

Peter B. Couples - 11/02/2020 Confirmed reviews ALL

We have stayed at the Sofitel on Collins many times over the years and we again had a really comfortable visit. The hotel is so well situated and the staff are always welcoming and very professional. We had an upgrade to a suite this time and it was a beautifully spacious. It had everything we could need to make our stay enjoyable and comfortable. We will return again soon and have no hesitation in recommending this fine hotel.

Dear Peter, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Convenient location for our stay

Customer review rating 4.6/5

Anonymous Couples - 11/02/2020 Confirmed reviews ALL

The hotel is conveniently located. The check-in staff were very welcoming and informative. We had a lovely corner room with wonderful views over the city. Dinner in the No. 35 restaurant was excellent. All in all, we enjoyed our stay. Next time we hope to stay longer. Only negative - Windows were dirty but there was a notice to say that they were in the process of cleaning all windows.

Dear Michael, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Excellent stay, terrific location.

Customer review rating 4.6/5

Cameron H. Solo - 11/02/2020 Confirmed reviews ALL

My experience was positive. The staff were very courteous. The room and facilities were excellent. The Sofitel is in a particularly good location.

Dear Cameron, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

A Chic and Memorable Stay.

Customer review rating 4.6/5

Adam C. Couples - 11/02/2020 Confirmed reviews ALL

As regular guests to the Sofitel Melbourne, my partner and I never fail to be impressed. Whether it be the outstanding level of service, professional and discreet handling or the personalised attention to detail, (housekeeping staff in particular made us feel truly welcome - the Lanvin toiletries, lavender linen spray and bedroom slippers was such an elegant touch) it all cumulates to make our experience in the state capital a stylish, chic, distinctly French and unforgettable one. Merci beaucoup!

Dear Adam, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Lovely night away

Customer review rating 4.6/5

Rachel Couples - 11/02/2020 Confirmed reviews ALL

Loved the valete parking & could check in around 12:30

Dear Rachel, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Good location, very welcomed

Customer review rating 4.6/5

Rob Couples - 11/02/2020 Confirmed reviews ALL

Was good to be back and see if the brown uniform was updated, and it was! Such an improvement. And the staff were more approachable and smiled. A lot happier leaving.

Dear Robert, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great stay

Customer review rating 4.6/5

Helen Y. Families - 11/02/2020 Confirmed reviews ALL

Great welcoming staff

Dear Helen, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Loved the room this time on the 49 floor

Customer review rating 4.6/5

Wai Y. M. Business - 11/02/2020 Confirmed reviews ALL

All good

Dear Wai Yan M., We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Good hotel in a good spot

Customer review rating 4.6/5

R M. Business - 11/02/2020 Confirmed reviews ALL

Very happy have stayed there many times

Dear Robert, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

1st year wedding anniversary stay

Customer review rating 4.6/5

Wayne B. Couples - 11/02/2020 Confirmed reviews ALL

It was my wife and I first year wedding anniversary and also my 38th birthday. We got an amazing room upgrade to a suit on the 50th floor. Our stay was amazing and truly memorable. Thank you so much

Dear Wayne, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Good stay with fabulous service

Customer review rating 4.6/5

Sammi Business - 11/02/2020 Confirmed reviews ALL

I stayed at the Sofitel for 18 nights over the AO. The Softiel was the best home away from home anyone could ask for. The staff bent over backwards to ensure I was comfortable and happy.

Dear Sammi, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins
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