Sofitel Melbourne on Collins 5 stars

Customer review rating (ALL Rating) 4.7/5 6,558 reviews

Hotel extras

  • ALLSAFE Accredited - feel reassured with access to AXA medical teleconsultation free of charge

  • Tallest views in Melbourne with the highlight seeing the Yarra River and Port Philip Bay.

  • Elevated club lounge with fireplace, views overlooking Treasury Gardens and fine food & wine.

  • No35 restaurant offers sophisticated dining 150 meters above street level

ALLSAFE approved hotel

Our accommodation(s)

Spacious and elegant in design, guest rooms at Sofitel Melbourne On Collins are luxuriously appointed and beautifully furnished. Featuring an elevated position and floor-to-ceiling windows with spectacular views over Melbourne, each guest room and suite p rovides a relaxed setting far removed from the hustle and bustle of city life. Rooms at this stunning Melbourne hotel feature a large work desk, wired and wireless internet access, a large, modern ensuite, and a TV with cable and pay-per-view channels.

Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

GPS:-37.813504, 144.973355

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  6,558 reviews

TripAdvisor Rating  4.5/5  6,354 reviews

Certificate of excellence 2023

Great experience

Customer review rating 4.5/5

Janine H. Couples - Confirmed reviews ALL

Wonderful check in and view from our room was magnificent. Atrium was mostly good however one of our requests didnt arrive. Great amenities and comfortable bed. Tablet info in the room was very helpful. Loved breakfast. Will return again next month.

Dear Janine, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great location with a tram stop out the front

Customer review rating 5.0/5

Leonora A. Couples - Confirmed reviews ALL

From the moment we arrived at Valet Parking, we were made to feel special. The reception girl was very thorough when checking us in. Room service was great, and the restaurant staff also made us feel special. We are just two people from the West, but weren't made to feel like second class citizens.

Dear Leonora, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great location and best place to stay

Customer review rating 5.0/5

Michael Business - Confirmed reviews ALL

This is by far my favourite hotel in Melbourne and I try to stay here every time I visit. The service, location, rooms, and dining options are fantastic. The Club Lounge is amazing and the difference services there is greatly appreciated. No hesitation in recommending this hotel.

Dear Michael, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great beautiful place

Customer review rating 5.0/5

Natasha I. Business - Confirmed reviews ALL

I found it to be absolutely beautiful rooms were amazing 👏 breakfast 😍 buffet loved it and overall staff we exceptionally kind helpful and just nice

Dear Natasha, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Very relaxing

Customer review rating 4.5/5

Ovsanna G. Couples - Confirmed reviews ALL

Like the Club Lounge accommodation is comfortable

Dear Ovsanna, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

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Other web-users rate our hotel

  • 912 reviews 9.5/10 Location
  • 2,555 reviews 8.4/10 Room
  • 3,067 reviews 9.2/10 Service
  • 13 reviews 8.3/10 WiFi
  • 682 reviews 7/10 Food
  • 492 reviews 7.9/10 Cleanliness
  • 486 reviews 8.4/10 Breakfast
  • 386 reviews 7.8/10 Bar

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