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Sofitel Melbourne on Collins Hotel 5 stars

TripAdvisor rating 4.5/5 6,041 reviews
Sofitel Melbourne on Collins
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Hotel extras

  • Marvellous Melbourne at your feet

  • Breathtaking Views

  • Hotel for the Arts

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE INTERNATIONAL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool (Nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Boat excursions
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000
melbourne
australia

Tel: +61396530000

Fax: (+61)3/96504261

Contact email

Check-in from 14h00

Check out up to 11h00

  • COLLINS ST :   CITY CIRCLE TRAM COLLINS 8 9

  • METRO TRAINS :   PLATFORM 1 2 3 4 PARLIAMENT

  • SPRING STREET :   CITY CIRCLE T SPRING STREET

  • COLLINS ST :   EXPRESS TRAIN FLINDERS STREET

  • COLLINS STR :   EXPRESS TRAINS SPENCER STREET

  • COLLINS ST :   CITY CIRCLE TRAM COLLINS 8/9

  • COLLINS STREET :   COLLINS ST TRAM COLLINS 8/9

  • YARRA TRAMS :  

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    MELBOURNE INTERNATIONAL AIRPORT At 23km / 14 miles - Shuttle paying

  • By boat

    STATION PIER At 5km / 3.13 miles

  • By helicopter

    YARRA RIVER At 1km / 0.63 miles

  • By car

    EASTERN FREEWAY At 2km / 1.25 miles

  • By car

    SOUTH EASTERN FREEWAY At 2km / 1.24 miles

  • By car

    TULLAMARINE FREEWAY At 5km / 3.13 miles

  • By train

    FLINDERS STREET RAILWAY STATION At 0.5km / 0.31 miles

  • By train

    FLINDERS STREET STATION At 0.5km / 0.31 miles

  • By train

    SOUTHERN CROSS RAILWAY STATION At 2km / 1.24 miles

  • By train

    SPENCER STREET STATION At 1km / 0.63 miles

GPS :-37.813504, 144.973355

Our accommodations

Spacious and elegant in design, guest rooms at Sofitel Melbourne On Collins are luxuriously appointed and beautifully furnished. Featuring an elevated position and floor-to-ceiling windows with spectacular views over Melbourne, each guest room and suite p rovides a relaxed setting far removed from the hustle and bustle of city life. Rooms at this stunning Melbourne hotel feature a large work desk, wired and wireless internet access, a large, modern ensuite, and a TV with cable and pay-per-view channels.

CLASSIC ROOM, 1 King Size Bed, City Views

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

CLASSIC ROOM, 2 Single Beds, City Views

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM, 1 King Size Bed, Bay Views

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM, 1 King Size Bed, Corner City or Bay Views

  • Max. number of persons: 3
  • Area: From 40m²
  • Views: Bay view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM CLUB SOFITEL, 1 King Size Bed,CityViews

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

JUNIOR SUITE, 1 King Size Bed, Open Plan Living Area, Corner Bay Views

  • Max. number of persons: 3
  • Area: From 50m²
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

PRESTIGE SUITE CLUB SOFITEL, 1 KING SIZE BED, SEPARATE LIVING ROOM, CORNER CITY OR BAY VIEWS

  • Max. number of persons: 3
  • Area: From 77m²
  • Views: City side, Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

OPERA SUITE CLUB SOFITEL, 1 King Size Bed, Separate Living & Dining, Corner City Views

  • Max. number of persons: 2
  • Area: From 146m²
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

NO35

Type of cuisine: Gourmet

No35 serves fresh, modern cuisine emphasizing pure flavor matched with relaxed uncomplicated service and a wine selection reflective of their origin.

Lunch

12:00 - 02:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOFITEL CLUB LOUNGE

Type of cuisine: Gourmet

Club Sofitel is available for guests staying in Club Rooms on upper floors, serving a la carte breakfast, morning tea, a light lunch, afternoon tea, evening cocktails & canapes and desserts

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 20:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOFI'S LOUNGE

Photo non contractuelle / Strictly non binding

Open daily, this gallery style lounge is a hub for business coffees during the day, shifting into leisurely high teas that are served from 2:30 p.m. each weekend. It is also an ambient lounge for cocktails in the evening

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ATRIUM ON 35

Photo non contractuelle / Strictly non binding

Open from 5 p.m. each night, an ambient space to celebrate or contemplate your day with a star-filled view beneath the fifteen-floor glass canopy. The Atrium Bar on 35 serves the finest French champagne, signature cocktails, light meals & boutique beers.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 796 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 828 people

Find out more

Our guest reviews for
Sofitel Melbourne on Collins

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

33,956 reviews

tripadvisor

TripAdvisor Rating 4.5/5

6,041 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Weekend in Melbourne with my Daughters

TripAdvisor rating 4.5/5

DonnaG1966 Family - 11/12/2019 TripAdvisor review

We visited Sofitel on Collins in Melbourne recently for our annual celebration of my youngest daughter's birthday. Our prestige suite was (as always) amazing! Everything we needed was provided and my daughter was thrilled at the lovely gift from management to celebrate her special day. Sofitel Melbourne On Collins is always our "go to" when in Melbourne. Situated back off the street in a peaceful environment but still very convenient to have a tram stop right outside the front of the hotel (not to mention KoKo Black AND Haigh's Chocolates!) The staff are ALWAYS friendly and nothing seems to be a trouble - this trip was no exception. Our days were filled with a trip to the zoo (we were able to purchase our Myki card from our Concierge) - and shopping in the city (utilising the free tram service from right outside our hotel - or the City Circle Tram No 35 just around the corner). Thank you again Sofitel for a wonderful weekend!

Comfort and style

TripAdvisor rating 4.5/5

36kerryn Solo travel - 10/12/2019 TripAdvisor review

Perfect place to stay. Great location for a shopping excursion. Staff welcome was warm and personal. Room had magnificent views with a comfy bed and lounge chairs to rest in. Shutters on windows darkened the room to make sleep easier. Lounge and bar areas were large and welcoming. A bonus was the display of beautiful clothes celebrating the “Art of Couture”.

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. I am delighted that you enjoyed our exceptional location in central Melbourne and that you appreciated the service of our friendly and welcoming staff. I hope to have the pleasure of welcoming you back in the future.

5025

TripAdvisor rating 4.5/5

nedwoc Business - 07/12/2019 TripAdvisor review

A wonderful Suite nite! …on the 50th floor overlooking marvelous Melbourne and beyond Gratis champagne and chardonnay - how spoilt were we!!!. Yasmin, Manager on duty in The Club that evening, was superlative - a true manager extraordinaire - well done Yasmin!. Unfortunately her two subordinates not so good. They needed to take a leaf from her book … Thanks again Judith

Fantastic hotel

TripAdvisor rating 4.5/5

124john486 Couples - 06/12/2019 TripAdvisor review

From the location to the quality of the staff this one is obviously one of the best hotels in Melbourne the club lounge offers great personal service and you certainly feel at home I wouldn’t have a problem in recommending this hotel to any person

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I will ensure your kind words are shared with everyone. We look forward to welcoming you back in the future.

Fabulous, extremely professional, all staff appeared to be genuinely wanting to help

Customer review rating 4.6/5

Anonymous Business - 04/12/2019 Confirmed reviews ALL

Great staff, great food, great venue.

Dear Shelley, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Excellent

Customer review rating 4.6/5

Mari Families - 04/12/2019 Confirmed reviews ALL

Club room was really good! I didn’t expect hot meal there, and drink was wide range at aperitif. All staff have been well trained, always nice and walm. However, furniture in the room (PRESTIGE SUITE) looks need to be updated. Overall, we really enjoyed to stay and we will stay again for sure!

Dear Mari, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great View

Customer review rating 4.6/5

Jason Couples - 04/12/2019 Confirmed reviews ALL

Great position, great view, ok price

Dear Jason, Thank you for taking the time to complete our guest survey following your recent stay with us, and I appreciate that you had an enjoyable time with us at Sofitel Melbourne On Collins. We pride ourselves in providing the finest, most up-to-date product in the competitive Melbourne market and so we certainly appreciate your feedback and spending your precious time in doing so. With regards to our guest rooms interiors being outdated, we are working with a renowned designer to develop a concept room and are negotiating with the owners of the hotel to commence a rooms refurbishment in the not too distant future. I sincerely hope we have the opportunity to welcome you back in the not too distant future. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Pleasant friendly and very professional

Customer review rating 4.6/5

Tony C. Couples - 04/12/2019 Confirmed reviews ALL

Very enjoyable the staff were always courteous no matter what part of the hotel we were in .

Dear Tony, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Magnificent!!

Customer review rating 4.6/5

Julie Couples - 04/12/2019 Confirmed reviews ALL

My husband and I enjoyed our stay on level 50 suite, it was one of our best experiences for his birthday and our anniversary for the 2 Dec.

Dear Julie, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

nice staff but little disappointed in condition of rooms

Customer review rating 4.6/5

Anonymous Solo - 04/12/2019 Confirmed reviews ALL

cracks in walls and chipped paint off doors made it look a little shabby replacement of sanitary bags each day would have been nice instead of sometimes staff were friendly and polite

Dear Rachel, Thank you for taking the time to complete our guest survey following your recent stay with us, and I appreciate that you had an enjoyable time with us at Sofitel Melbourne On Collins. We pride ourselves in providing the finest, most up-to-date product in the competitive Melbourne market and so we certainly appreciate your feedback and spending your precious time in doing so. With regards to our guest rooms interiors being outdated, we are working with a renowned designer to develop a concept room and are negotiating with the owners of the hotel to commence a rooms refurbishment in the not too distant future. I sincerely hope we have the opportunity to welcome you back in the not too distant future. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Excellent - nice friendly staff and clean facilities

Customer review rating 4.6/5

Ben B. Families - 04/12/2019 Confirmed reviews ALL

All staff were extremely helpful throughout our stay especially the staff in the Club Sofitel. The décor in the rooms were however a little dated and certainly need an upgrade. Food in the Club Sofitel was a little ordinary and needed a little more variety.

Dear Benedict, Thank you for taking the time to complete our guest survey following your recent stay with us, and I appreciate that you had an enjoyable time with us at Sofitel Melbourne On Collins. We pride ourselves in providing the finest, most up-to-date product in the competitive Melbourne market and so we certainly appreciate your feedback and spending your precious time in doing so. With regards to our guest rooms interiors being outdated, we are working with a renowned designer to develop a concept room and are negotiating with the owners of the hotel to commence a rooms refurbishment in the not too distant future. I sincerely hope we have the opportunity to welcome you back in the not too distant future. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Enjoyable

Customer review rating 4.6/5

Ina T. Families - 04/12/2019 Confirmed reviews ALL

It was enjoyable and pleasant - staff helpful

Dear Ina, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Amazing staff with beautiful facilities

Customer review rating 4.6/5

Dan Couples - 04/12/2019 Confirmed reviews ALL

A pleasure from start to finish except for the presence of some crumbs or the like in our bed which was not from us as we did not have any food in the room. Ben at the front desk was amazing as was Thomas in no35. I will definitely be coming back

Dear Daniel, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with Ben & Thomas. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Beautiful view

Customer review rating 4.6/5

Serena B. Business - 04/12/2019 Confirmed reviews ALL

great services

Dear Serena, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Great Hotel and Staff

Customer review rating 4.6/5

James &. L. F. Couples - 04/12/2019 Confirmed reviews ALL

Once again we visited the Sofitel on Collins, we have visited many times. This Hotel should be the Australia Flagship Hotel. The Staff from the Darling Harbour Sofitel, should all visit here for staff and customer service training. From the moment you step out of your taxi until the minute you leave you are treated special. The Restaurant for Breakfast is great with great Service. The Atrium on 35 is superb this runs like clockwork run by Jessie who is great. The Sofitel Club Lounge is a different class to a Darling harbour, not as many staff, but the staff here want to help you, canapés are super every night they change once again unlike Darling Harbour, you have the Club Lounge Yazmine she is a asset to the brand and should really go far in this industry. Once again unlike Sydney in a packed lounge drinks and Canapés are served very quickly , you are continually asked if you need drinks or anything else. We vowed never to return to Darling harbour after spending $8000 there in June for 7 guests . And when we complained we were patronised . Keep going Sofitel on Collins hope to see you soon Regards Hames & Lorraine F.

Dear James, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with Jessie & Yasmin. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Experience was good.

Customer review rating 4.6/5

Samir Couples - 04/12/2019 Confirmed reviews ALL

It was managed professionally by the hotel staff and they were very courteous and helpful.

Dear Samir, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have reported the leaks to our Engineering team. Thank you for letting me know. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Excellent stay

Customer review rating 4.6/5

Judith Couples - 04/12/2019 Confirmed reviews ALL

We upgraded to club Sofitel and were delighted with the service, friendliness of the staff as well as the food served in this area. Loved our room too....it had everything we needed and more. Can’t wait to return.

Dear Judith, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

great location

Customer review rating 4.6/5

Alex Y. Business - 04/12/2019 Confirmed reviews ALL

HI, I was here on a work conference , otherwise I would have found it outside my budget to stay here. It was very comfortable

Dear Alexandra, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Amazing service

Customer review rating 4.6/5

Benjamin S. Business - 04/12/2019 Confirmed reviews ALL

all class, staff were amazing, friendly and could not do enough

Dear Benjamin, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Outstanding - from valet parking to check out!

Customer review rating 4.6/5

Wendy G. Friends - 03/12/2019 Confirmed reviews ALL

Always amazing. Started with an upgrade, greeted by beautiful ‘Jig’ who carried my personal belongings and escorted me to my Suite and gave me personalised service to a quick chat to Rhia Lyn thanking her for beautiful clean room. Staff are all incredibly happy, helpful, and passionate about their workplace. My night just couldn’t have been better. Thank you

Dear Wendy, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with Jig & Rhia. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins
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