Mantra on Jolimont Melbourne 4 stars

It was sad to see how the pandemic has affected the travel industry with so few people staying at this superbly located Mantra in Jolimont. We had to travel for medical treatment and were very appreciative that Accor and the local managers had stayed open and available for us. The service was impeccable and our 1 bedroom apartment very spacious and clean. It was a short walk to both our medical appointment in Richmond and the city. We can’t wait to return in better times and make full use of the facilities here.

The staff were amazing and friendly, they helped so much and kept everything running even through this pandemic

From Booking onwards everything was a great experience. The phone call prior to arriving and the follow up once we arrived demonstrated the great customer service focus of the staff. The accommodation was in a great position for our appointments in the City and Richmond and an apartment allowed us to isolate in comfort. We appreciate the effort the hotel had gone to to ensure our safety in the current lockdown in Melbourne - will definitely return and have already recommended to others.

very quiet and peaceful most of the time, unable to use pool or gym facilities due to covid 19. Staff were amazing and nice, would definitely recommend to others.

First my booking had to be cancelled twice and rebooked through your booking service, then the lady who took my booking didn't book the right room, so i called the hotel and they fixed it.I also notified the hotel of my intensions to propose to my partner of over 20 years on Friday night and if they could advise of nice place to eat, see and do etc.... got an email back saying they would look after us on this special night. I had no correspondence from the hotel prior to arriving upon which the customer service person, said" oh yeah I was the person you spoke with, I was going to put chocolates and wine in your room but I didn't know what you were doing". So I had organised with them to send up wine chocolates etc that night as my partner wanted to stay in, to which nothing arrived. No correspondence from any of the staff the whole weekend and it was a major disappointment on a extremely important occasion for us.

Love staying here friendly staff and great location, was upgraded great view, the only thing I would recommend is there was no tea and coffee which after a long trip would of been lovely think all rooms should have tea and coffee even if it’s an apartment, and the heater wasn’t really that warm had to grab a blanket to keep warm

I liked the room but it was disappointing not to have access to food/ meals etc due to Covid- 19.

Mantra on Jolimont was located perfectly for what we needed. Price was cheap and staff were friendly

Shame the kitchen was closed due to covid. Lovely friendly staff, we would stay again

We had not stayed at a Mantra before, liked the location and needed an apartment style place for almost a week, so gave it a try. From the welcome, neat apartment, well cared for facility with the furniture appearing fairly new, everything clean, comfortable beds, good kitchen facilities, windows you can open, it had everything you needed for a short or longer stay. Staff where helpful, the apartments where quiet and a great position for walking to the MCG or track to walk into the city, tram and train just minutes away.

Great customer service & care. Ideal location for hospital access

The place is very clean.

Over night stay Great staff Good COVID 19 awareness. Clean, comfortable room.

6 nights, very comfortable bed, fair price, consistently very helpful staff. Minor issue: Room 209's Air con needs work. Despite being set to 21 or 22, the room temperature fluctuated between 20 and 28 degrees, forcing me to have to wake up during the night to shut it off. The compressor and/or fan coil unit was very noisy.

We rang and booked to stay with our 2 toddlers and my husband and I at 6.30pm. We arrived 30min later and the reception staff were so kind and accomodating. The room was spacious, very clean and very well presented. We were impressed with the oven and bath! The kids had a fantastic time looking at the lights of the city and the trains! We really enjoyed our time and will definitely be back again.