Hyde Melbourne Place 5 stars

Customer review rating (ALL Rating) 4.4/5 754 reviews

Hyde Melbourne Place - Image 1
Hyde Melbourne Place - Image 2
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130 RUSSELL STREET, 3000 MELBOURNE, Australia

Description

Hotel extras

  • A layered precinct bound together by urban lifestyle accommodation and exemplary dining

  • Located in the heart of the city

  • 191 Intuitive and comfortable guest rooms, designed for a restful night's sleep

  • Cleo Rooftop Bar and award winning Marmelo Restaurant on-site

  • Each room enjoys operable windows, rain shower and Leif or Aesop amenities

Our accommodation(s)

Hotel location

Hyde Melbourne Place

130 RUSSELL STREET
3000 MELBOURNE
Australia

GPS:-37.813279, 144.968514

Fax +610

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  754 reviews

Customer review rating 4.5/5

Collette G. Families - Confirmed reviews ALL

Aside from the great location and gorgeous interior, the staff provided excellent service. Highly recommend!

Thank you so much for the wonderful review! We’re thrilled to hear you loved our central location and enjoyed the beautifully designed interiors - it means a lot to us. Even more so, we’re delighted that our team made a positive impression with their service. We’ll be sure to pass along your kind words - they’ll be very happy to hear them! We truly appreciate the recommendation and hope to welcome you back for another fantastic stay soon. - Team Hyde Melbourne Place

Customer review rating 5.0/5

Rajat G. Families - Confirmed reviews ALL

great room and service

Thank you so much for your perfect score! We’re thrilled to hear you enjoyed the room and service. A special thank you for recognising Garry - he’ll be absolutely delighted to know he made such a positive impact on your stay. We’re very lucky to have him as part of our team, and we’ll be sure to pass along your kind words. We truly appreciate your feedback and hope to welcome you back again soon! - Team Hyde Melbourne Place

Customer review rating 4.0/5

Leanne V. Couples - Confirmed reviews ALL

Great value through Luxury Escapes. Inclusions were a bonus Very friendly & helpful young staff Room a bit dark & not serviced for a 2 night stay.

Thank you for your lovely review and for rating your stay 8/10! We’re so pleased to hear you found great value through Luxury Escapes and enjoyed the added inclusions - it’s always wonderful to know those extras made a difference. It’s also great to hear our team left a positive impression with their friendly and helpful service, and that you enjoyed our location and breakfast offerings. We appreciate your feedback regarding the room lighting and servicing. We understand how these details can impact your comfort, and we’ll be sure to share your comments with our team to help us improve the overall guest experience. Thank you again for your feedback, and we hope to welcome you back for an even better stay next time! - Team Hyde Melbourne Place

Customer review rating 4.0/5

Lisa R. Families - Confirmed reviews ALL

Loved the decor, The reception staff lovely My only dissapointments are small but , the mini bar, had not been replenished when arrived. Half a bottle of wine and used milk. This was not replenished until the next day which was fine. There wasn’t any water as mentioned by reception. Also tea was not replenished day to day. Chrome cast did not work until last day of our stay. It was supposedly getting sorted but nothing happened???? Small things that would not stop me staying with you again .

Thank you so much for your lovely review and for rating your stay 8/10. We’re delighted to hear you loved the décor and that our reception team made such a positive impression. That said, we’re very sorry for the shortfalls you experienced with the minibar setup, water and tea replenishment, and the Chromecast connectivity. We completely understand how these small details can impact the overall experience, and we apologise for the inconvenience and delay in resolving them during your stay. Your feedback has been shared with our housekeeping and maintenance teams so we can ensure better consistency and follow-through in the future. We truly appreciate you highlighting these points so clearly. Most importantly, we’re very pleased to hear these issues wouldn’t stop you from staying with us again. We look forward to welcoming you back for a smoother and even more enjoyable experience next time - Team Hyde Melbourne Place

Customer review rating 5.0/5

Paul P. Couples - Confirmed reviews ALL

Loved the rooms, clean spacious, service was even better..

Hi Paul, Thank you for taking the time to share your wonderful feedback from your last stay with us. We are so happy to hear that the service exceeded your expectations and that you loved the vibe of the rooms. Hearing that you will recommend out hotel to your friends and family only excites for any and all future stays! We hope that we can welcome you back soon for another awesome stay. Warm regards, The HYDE Melbourne Place team

Other web-users rate our hotel

  • 386 reviews 9.4/10 Location
  • 659 reviews 7.3/10 Room
  • 538 reviews 7.9/10 Service
  • 9 reviews 0/10 WiFi
  • 330 reviews 9.1/10 Vibe
  • 286 reviews 5.6/10 Comfort
  • 275 reviews 7.8/10 Amenities
  • 116 reviews 6.4/10 Breakfast

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