Hyde Melbourne Place 5 stars

Customer review rating (ALL Rating) 4.3/5 472 reviews

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Description

Hotel extras

  • A layered precinct bound together by urban lifestyle accommodation and exemplary dining

  • Located in the heart of the city

  • 191 Intuitive and comfortable guest rooms, designed for a restful night's sleep

  • Complimentary curated in-room treats (excluding alcohol)

  • Each room enjoys operable windows, rain shower and Leif or Aesop amenities

Our accommodation(s)

Hotel location

Hyde Melbourne Place

130 RUSSELL STREET
3000 MELBOURNE
Australia

GPS:-37.813279, 144.968514

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  472 reviews

Customer review rating 5.0/5

Stephanie C. S. Families - Confirmed reviews ALL

Staff - amazing. Rooms - amazing. Food - amazing. Aesthetic and vibe - incredible.

Hello, Thank you for such an amazing review. We are thrilled to hear you loved the staff, rooms, food, and the overall aesthetic and vibe. Your kind words mean a lot to our team, and we cannot wait to welcome you back again soon. - Team Hyde Melbourne Place

Customer review rating 4.5/5

Susan K. Friends - Confirmed reviews ALL

Great roof top bar, good selection of food and drinks. Accommodation cosy but spacious bathroom facilities.

Hello, Thank you for your review. We are glad you enjoyed Cleo and the selection of food and drinks they have to provide. It is great to hear you found the room cosy and the bathroom was nice and spacious. We appreciate your feedback and hope to welcome you back again soon. - Team Hyde Melbourne Place

Customer review rating 1.5/5

Sharni N. Friends - Confirmed reviews ALL

In my room the black out curtains did not work. They needed to be manually closed however would randomly open which meant I was woken up earlier in the morning than I had wanted. I shared this with the staff after my first night and nothing could be done. In addition to this the light under the vanity would not turn off either so I had to cover them up with towels to again stop the light.

Hello there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, particularly with the blackout curtains and the motion-activated vanity lighting in your room. We understand how important a comfortable and restful environment is, and we regret that the curtains did not remain closed as intended and that the light under the vanity could not be turned off. We are especially sorry that, despite you bringing this to our attention after your first night, we were unable to provide an immediate resolution. Having to improvise by covering lights with towels is certainly not the experience we aim to provide. Please be assured that your comments have been shared with our maintenance and management teams so these issues can be properly addressed and prevented for future guests. We truly appreciate you bringing this to our attention, as feedback like yours helps us improve. We hope you will consider giving us another opportunity to provide you with the comfortable and seamless stay you deserve. Should your travels bring you back, we would be more than happy to assist in ensuring everything is to your satisfaction. Kind regards, HYDE Melbourne Place Team

Customer review rating 5.0/5

Emma G. Families - Confirmed reviews ALL

Great location and outstanding staff.

Hello, Thank you for your kind review. We are so pleased you liked our central location and enjoyed the service from our friendly staff. We truly appreciate your feedback and hope to welcome you back again soon. - Team Hyde Melbourne Place

Customer review rating 5.0/5

Roslyn S. Friends - Confirmed reviews ALL

We loved everything about this hotel. The room was great, everything had been thought of: the Leif and Aesop products are amazing, the complimentary mini bar, the beautiful bathroom, loved the rooftop. Nothing was too much trouble for the staff. Will definitely be back.

Hello, Thank you for such a wonderful review. We are delighted to hear that you loved every aspect of your stay, from the room details and amenities to the rooftop and bathroom. It is especially rewarding to know our team made you feel so well looked after. We truly appreciate your kind words and look forward to welcoming you back again very soon. - Team Hyde Melbourne Place

Other web-users rate our hotel

  • 270 reviews 9.2/10 Location
  • 478 reviews 7.6/10 Room
  • 389 reviews 7.8/10 Service
  • 5 reviews 0/10 WiFi
  • 246 reviews 8.9/10 Vibe
  • 88 reviews 6.2/10 Breakfast
  • 82 reviews 6.4/10 Bar
  • 68 reviews 7.1/10 Cleanliness

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