Hyde Melbourne Place 5 stars

Customer review rating (ALL Rating) 4.3/5 330 reviews

Hyde Melbourne Place - Image 1
Hyde Melbourne Place - Image 2
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130 RUSSELL STREET, 3000 MELBOURNE, Australia

Description

Hotel extras

  • A layered precinct bound together by urban lifestyle accommodation and exemplary dining

  • Located in the heart of the city

  • 191 Intuitive and comfortable guest rooms, designed for a restful night's sleep

  • Complimentary curated in-room treats (excluding alcohol)

  • Each room enjoys operable windows, rain shower and Leif or Aesop amenities

Our accommodation(s)

Hotel location

Hyde Melbourne Place

130 RUSSELL STREET
3000 MELBOURNE
Australia

GPS:-37.813279, 144.968514

Telephone
Fax +610

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  330 reviews

Customer review rating 5.0/5

Dale L. Couples - Confirmed reviews ALL

Hotel staff and location excellent

Hello, Thank you for taking the time to share your feedback. We are glad to know you enjoyed our location and that our team made a positive impression. We appreciate your kind words and hope to welcome you back for another great stay. - Team Hyde Melbourne Place

Customer review rating 3.5/5

Dan B. Couples - Confirmed reviews ALL

Was satisfactory however all lights came on automatcally at 7.30am!!

Hi Dan, Thank you for taking the time to share such detailed feedback following your recent stay with us. We’re pleased to hear that you enjoyed our location, atmosphere, and architecture, and that you found the cleanliness well up to standard. We are, however, truly sorry for the inconvenience you experienced with the lighting system. Being woken up unexpectedly is certainly not the experience we want for our guests. We will review the room’s automation settings and improve our guidance to ensure the technology is easier to understand and use. We also appreciate your comments regarding the waiting times during check-in and check-out. We understand how frustrating delays can be during busy periods, and your feedback is very helpful for us as we look at ways to improve the guest flow at reception. Your feedback on WiFi access and overall ease of use has also been shared with our technical team so we can make improvements. Thank you again for your honest review and for being a member of ALL. We hope to have the opportunity to welcome you back and offer you a much more seamless and comfortable stay. - HYDE Melbourne Place Team

Customer review rating 3.5/5

Erin M. Couples - Confirmed reviews ALL

Fantastic room and overall happy, except for the noise. Was woken several times during the night- I know it’s right in the CBD but the street noise was incredibly loud even though room was at the back. There was also a “crack in the balcony” which means we didn’t get our balcony room, which happens and was ok, but I don’t know,,, for a new hotel is that likely or was this a white lie because you’d double booked or something? Seemed a bit odd!

Customer review rating 5.0/5

Cate S. Couples - Confirmed reviews ALL

Very comfortable, roomy and excellent service.

Hi Cate, Thank you so much for your wonderful review and perfect scores! We are thrilled to hear that you enjoyed our great location and style, and that your stay was very comfortable and spacious. It’s fantastic to know that our team delivered excellent service throughout your visit. We’re delighted that every part of your experience — from arrival and WiFi to breakfast, cleanliness, and check-out — met your expectations. Your kind words and recommendation mean a lot to us. It was a pleasure having you stay with us, and we’re very happy to hear that you will definitely stay again. We look forward to welcoming you back for another exceptional stay. - HYDE Melbourne Place Team

Customer review rating 5.0/5

Colleen J. Couples - Confirmed reviews ALL

We arrived earlier than our checkin time but our room was ready so we were able to go up straight away. The reception staff were very friendly and gave us all of the information regarding our stay at the hotel. Our room was nice and bright, with big windows looking out over the city. The bed was comfortable and there is a button beside the bed that operates all of the lights and the blind to shut out the lights at night. We did not use the restaurant, however we did go downstairs into the bar Mr Mills for our complimentary drinks. You need to ask for the lift if you have a problem with stairs, as they are quite steep.

Thanks so much for the lovely review! We’re thrilled we could get you checked in early — starting a trip off smoothly is always the best. Our team will be delighted to hear their friendliness made a great first impression. Great to know you enjoyed the bright room and the city views (and yes, that magical all-in-one bedside button is a crowd favourite!). We’re glad you got to relax with a complimentary drink at Mr. Mills too. And you’re absolutely right about the stairs — they do have *character*. We’re always happy to organise the lift for anyone who prefers an easier ride. Hope we get to welcome you back again soon! - Team Hyde Melbourne Place

Other web-users rate our hotel

  • 192 reviews 9/10 Location
  • 366 reviews 7.3/10 Room
  • 288 reviews 7.9/10 Service
  • 5 reviews 0/10 WiFi
  • 184 reviews 8.8/10 Vibe
  • 170 reviews 5.7/10 Comfort
  • 104 reviews 7.1/10 Food
  • 60 reviews 6.9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.