Mantra on Russell Melbourne 4.5 stars

Customer review rating 4.6/5 2,410 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mantra on Russell Melbourne
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Room 1

Number of guests
Children's age
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Hotel extras

  • Located in the Melbourne CBD.

  • Spacious hotel and apartment style rooms.

  • Indoor Pool, Spa, Sauna & Gym

  • Modern restaurant and bar along with conference spaces.

  • Close to shopping and iconic restaurant areas.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Business centre
  • Copy/print service availablePaying

Hotel location

Mantra on Russell Melbourne

222 Russell Street
3000
melbourne
australia

Tel: +611300092872

Fax: (+61)3/99152599

Check-in from 14h00

Check out up to 10h00

GPS :-37.811297, 144.967821

Our accommodation(s)

Ideal for both business and leisure travellers, our spacious Studio Rooms, 1 and 2 Bedroom Apartments are packed with facilities to make your stay comfortable and convenient. There is WiFi access and a work desk for keeping up with your workload, as well as FOXTEL when it comes time to unwind. Get creative in the kitchenette or make use of the full kitchen if you feel like dining in. Take in the view with most rooms featuring private balconies where you can cast your eyes out over the city skyline.

Studio Apartment

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Studio

Our restaurants and bars

HOME KITCHEN AND BAR

Type of cuisine: Barbecue

Located on level one, Home Kitchen & Bar is the perfect place for quiet reflection over coffee, drink or a meal anytime you like. Enjoy grass fed Angus Beef raised from the Riverina Region, succulent Wagyu from the Limestone Coast and Bass Strait salmon.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 131

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mantra on Russell Melbourne

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,410 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,373 reviews

Great Stay

Customer review rating 4.6/5

Anonymous Solo - 06/10/2020 Confirmed reviews ALL

All amenities in your room and close by

Dear Shiralee, We very much appreciate your comments regarding your stay at the Mantra on Russell. We are glad to know you had a great time with us. If there is anything we can do to make your next stay even better, please let us know! Sincerely, Luna Nguyen Assistant Manager

Great, beautiful room.

Customer review rating 4.6/5

Jimmy M. Business - 01/10/2020 Confirmed reviews ALL

Very nice staff

Dear Jimmy, We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ketan Kulkarni Rooms Division Manager

Helpful staff, clean, great location

Customer review rating 4.6/5

Joanne S. Families - 26/08/2020 Confirmed reviews ALL

Staying at the Mantra on Russell due to health issues of my daughter. We are spending a lot of time away from our small regional town. We cannot praise the staff Hotel Manager Aaron and Manager Ketan for their helpfulness and accommodating us and the constant changes we make and making our time away from home as pleasant as possible during this trying time for our family.

Dear Joanne, We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we will always make sure your next visit will be as pleasant as the previous one. If you need anything at any point of time please let us know. Sincerely, Ketan Kulkarni Rooms Division Manager

Great location for our needs and excellent customer service

Customer review rating 4.6/5

Sandra H. Couples - 23/08/2020 Confirmed reviews ALL

Customer service was excellent and nothing seemed to be too much trouble for the staff. However, we did have a few small issues and one of those was our name and it still seems to be a problem. We did ask for this to be corrected when we checked in. It is Robert and Sandra H. not H.. Another problem was the parking ticket we received while we came in to the foyer to check in. It was our own fault that we parked in a loading zone but perhaps when we made the booking and requested parking it would have been helpful to know where to pull up whilst checking in and even warned that there is a loading zone out the front of the hotel and the parking officers are often around

Dear Robert, We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive mostly positive feedback. I will share your comments with our team. Apologies on the inconvenience caused regarding the parking and we have taken the feedback onboard and will brief the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ketan Kulkarni Rooms Division Manager

COMFORT PLUS

Customer review rating 4.6/5

George Business - 09/08/2020 Confirmed reviews ALL

ALL ROUND VERY COMFORTABLE WITH EXCEPTIONAL STAFF

Dear George, We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ketan Kulkarni Rooms Division Manager

Great location, great service

Customer review rating 4.6/5

Sim C. Families - 05/08/2020 Confirmed reviews ALL

The front desk staff (Luna) provided great service and attentive to all my needs. The understanding of the current Covid-19 and lockdown situation in Melbourne by providing me the flexibility of extending my stay in Melbourne (In Mantra on Russell) has helped me tremendously.

Dear Sim C., We very much appreciate your comments regarding your stay and Luna (Staff) at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team and specially Luna. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ketan Kulkarni Rooms Division Manager

It is a great place to stay !!!

Customer review rating 4.6/5

Peter R. Couples - 04/08/2020 Confirmed reviews ALL

Even with the added pressure of COVID 19 the Staff went to great lengths to make us feel welcome, safe and protected

Dear Peter R., We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also read the note you shared with Luna with your very kind words, it truly was a pleasure to have you with us and will to be sad but happy in a way to not see you around. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

Well equipped apartments in a convenient location

Customer review rating 4.6/5

Crystal Couples - 31/07/2020 Confirmed reviews ALL

We arrived late in the evening, and were warmly welcomed by Luna before being directed to our apartment. We found the room to be comfortable and neat. I must say though, I was a little sad there wasn't some decaf coffee sachets included with the tea and coffee options. The bed was comfortable, however for the second night we requested a second blanket and pillow from reception, which was willingly provided. Overall we were very satisfied with out stay. Hopefully next time, it won't be during a pandemic and we will be able to enjoy breakfast options on offer.

Dear Crystal W., We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

Customer Service is exemplary

Customer review rating 4.6/5

Anonymous Solo - 28/07/2020 Confirmed reviews ALL

From the minute of arrival to departure the staff were helpful, supportive and very friendly. It was my 'home away from home' for 4 months and I was made to feel welcome at all times. Excellent all around.

Dear ANDREW, We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services but without a regular supply of jam donuts our service may deteriorate. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one which may be difficult as a result of the donut situation. Sincerely, Aaron Glenn Hotel Manager

Pleasant stay

Customer review rating 4.6/5

Anonymous Business - 26/07/2020 Confirmed reviews ALL

Check in and check out process was smooth and efficient, great for business travelling. Room was spacious and clean. Location was perfect for my needs.

Dear HANNAH MS T., We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

Well loacted close to restaurants and my workplace for the week. Receptionist was loveley and ever so helpful.

Customer review rating 4.6/5

Martyn Business - 23/07/2020 Confirmed reviews ALL

My stay was most pleasant and the lady on reception who served me was so nice, her warm friendly nature and assistance was top shelf and appreciated after a very hard day in the office.

Dear Martyn B., We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager
Customer review rating 4.6/5

Lizzie B. Couples - 22/07/2020 Confirmed reviews ALL

When we entered the room I went to put something into the kitchen bin which is located under the sink and there was an ice cream wrapper in there. My husband went into the bathroom and noticed there was un-flushed urine in the toilet. It wasn’t the best start to our night away but everything else was lovely, the staff and facilities were great.

Dear Elizabeth B., Thank you for taking the time to tell us about your time at Mantra on Russell Melbourne. I am sorry that aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aaron Glenn Hotel Manager

Great location

Customer review rating 4.6/5

Gus Solo - 20/07/2020 Confirmed reviews ALL

Great location and great service provided by all staff. They were all very helpful

Dear Gustavo A., We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

good stay

Customer review rating 4.6/5

Ruth P. Business - 19/07/2020 Confirmed reviews ALL

excellent

Dear Anthony & Ruth p., We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

Great view, awesome room

Customer review rating 4.6/5

Yasmine Families - 07/07/2020 Confirmed reviews ALL

The view from balcony window was amazing... loved the miniature soap collection and comfy beds! It was a very relaxing experience all round.

Dear Yasmine B., We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

Good location

Customer review rating 4.6/5

Jill Families - 04/07/2020 Confirmed reviews ALL

The front desk were extremely friendly and went out of their way to help us. We were even given a late check out

Dear Jill P., We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

A Perfect Stay

Customer review rating 4.6/5

Peter Solo - 01/07/2020 Confirmed reviews ALL

A perfect stay over three nights at the Mantra on Russell Melbourne. Courteous, engaging and professional staff and a fantastic location. A great hotel overseen by the warm and capable manager Aaron Glenn. Recommended unreservedly.

Dear Peter M., We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also many thanks for your kind words it is humbling. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

Just like home

Customer review rating 4.6/5

Bill S. Friends - 30/06/2020 Confirmed reviews ALL

Have stayed several times , hard to stay in other hotels. This is the best.

Dear Bill S., We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

Lovely stay

Customer review rating 4.6/5

Helena Couples - 29/06/2020 Confirmed reviews ALL

Our stay was problem free. I felt very safe staying at Mantra on Russell during this pandemic. Staff were very kind and helpful.

Dear HELENA P., We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

Excellent service

Customer review rating 4.6/5

Michael Solo - 29/06/2020 Confirmed reviews ALL

Very accommodating given the restrictions currently neccesitated with Covid-19.

Dear Michael S., We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

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