Mantra on Russell Melbourne 4 stars

Customer review rating (ALL Rating) 4.5/5 1,918 reviews

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Description

Hotel extras

  • Located on level one, Home Pantry serves an artisan breakfast, barista blends & a warm welcome

  • Enjoy our indoor heated pool and bubbling spa underneath a stunning glass roof

  • Admire the heritage architecture of iconic landmarks just a 13 minute walk from the hotel

  • Sample the modern Australian menu at our Mantra on Russell onsite restaurant

  • Hop on the free City Circle tram just 4 minutes from our hotel doorstep & ride around the CBD

Our accommodation(s)

Studio

Studio Apartment

  • 2 pers. max
  • 32 / 344 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Mantra on Russell Melbourne

222 Russell Street
3000 MELBOURNE
Australia

GPS:-37.811297, 144.967821

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOME KITCHEN AND BAR

Located on level one, Home Kitchen and Bar is the perfect place for quiet reflection over breakfast, coffee or a late afternoon drink. Currently open 7 days a week for buffet breakfast with Bar open Friday and Saturday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,918 reviews

Customer review rating 4.0/5

Jennifer T. Couples - Confirmed reviews ALL

When I booked the Mantra at Russell, I was not aware that the rate I paid did not include daily cleaning services and the staff said that I could not "upgrade" or pay for the daily service upon check in. I am not sure if it was indicated when I booked, if the rate I paid for, did not include daily cleaning services. Perhaps in future, some flexibility would be good.

Dear Jennifer, Thank you for your feedback, and for your loyalty as an ALL Silver member. We’re pleased to hear you enjoyed our convenient location and found the apartment spacious during your stay. At the same time, I’m sorry for the confusion regarding the housekeeping service included with your booking. We appreciate your feedback regarding the flexibility of adding daily servicing after arrival, and this is something we will review with the team. I also apologise for the condition of the laundry area and the dust you observed. Thank you for bringing this to the attention of our reception team at check-out. This is certainly not the standard we aim to maintain, and your comments have been shared with our housekeeping team for follow-up. Thank you again for your feedback and support. We hope to welcome you back to Mantra on Russell again soon. Warm regards, Arya Dwijaksara Operations Manager Mantra on Russell

Customer review rating 4.0/5

Tania C. Couples - Confirmed reviews ALL

Convenient secure parking and pleasant staff members. Some areas of the room need a little love but overall a happy stay.

Dear Tania, Thank you for your feedback, and for your loyalty as an ALL Gold member—we truly appreciate your continued support. We’re delighted to hear you enjoyed our location, as well as the convenience of our secure parking and the service provided by our team. We also appreciate your comments regarding the condition of the room. While I’m pleased this did not detract from an overall enjoyable stay, your feedback is valuable and helps us identify areas where we can continue to improve. Thank you again for choosing Mantra on Russell, and we look forward to welcoming you back again soon. Warm regards, Arya Dwijaksara Operations Manager Mantra on Russell

Customer review rating 5.0/5

Lynda J. Couples - Confirmed reviews ALL

Overnight stay in Melbourne. Check in was smooth, staff were polite & helpful.

Thank you so much for your wonderful feedback Lynda, We’re delighted to hear you enjoyed your stay and found the hotel clean, well-appointed, and centrally located. It’s also great to know your check-in experience was smooth and that our team made a positive impression with their polite and helpful service. Thank you again for your perfect score and kind comments. We truly appreciate your support and look forward to welcoming you back to Mantra on Russell again soon. Warm regards, Arya Dwijaksara Operations Manager Mantra on Russell

Customer review rating 4.0/5

Timothy B. Couples - Confirmed reviews ALL

Our stay was a short but sweet and a great experience. This place has plenty of great facilities and would definitely stay here again.

Dear Timothy, Thank you for your lovely feedback, and for your loyalty as an ALL member. We’re delighted to hear you had a wonderful stay and enjoyed our great location and facilities. It’s especially pleasing to know that, although your visit was short, it was a great experience and that you would choose to stay with us again. We also noticed your score of 80 and would love to know—what could we have done to make your stay a perfect 100? Thank you again for your support, and we look forward to welcoming you back to Mantra on Russell again soon. Warm regards, Arya Dwijaksara Operations Manager Mantra on Russell

Customer review rating 2.5/5

Mitchell F. Business - Confirmed reviews ALL

I mean we only stayed for one night but it was fine considering it was a quick stop but the room seemed really outdated. Shower/bath set up was as old as the hills

Thank you for taking the time to share your feedback Mitchell, While I’m pleased to hear your stay was suitable for a quick overnight visit, I’m sorry to learn that the room did not meet your expectations and felt dated. I appreciate your comments regarding the shower-over-bath setup. We understand this feature is no longer preferred by many guests, and please know we are currently reviewing future bathroom upgrade plans, including walk-in shower options. Thank you again for your comments and for staying with us at Mantra on Russell. Warm regards, Arya Dwijaksara Operations Manager Mantra on Russell

Other web-users rate our hotel

  • 954 reviews 9.8/10 Location
  • 1,169 reviews 7.7/10 Room
  • 1,081 reviews 8.7/10 Service
  • 23 reviews 5.3/10 WiFi
  • 462 reviews 7.2/10 Cleanliness
  • 265 reviews 7.7/10 Breakfast
  • 186 reviews 8.5/10 Pool
  • 117 reviews 9.1/10 Wellness Area

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