Mantra on Russell Melbourne 4.5 stars

Reception staff were friendly and polite, the room was very clean and spacious.

Perfect on arrival greeted with smiles and only to willing to help

ground staff were excellent. willing to help and assist you lift situation was very average. Many guests we bumped into and similar to us had lengthy waits for lifts - but i'm pretty sure this is nothing new

Had a great stay, two room apartment was spacious and suited my family perfectly. The location was very convenient.

We have stayed here before which is testament to our appreciation of the apartment-style rooms, friendly service and terrific location.

The staff were very friendly. Our room was very comfy. We stayed for 2 nights and didn't use our car once. The hotel is in a prime location . We definitely will be back. I loved our stay.

Brilliant staff aside, the hotel is run down. Our two bedroom apartment was grimy, we couldn't let the children out on to the balcony as it was covered in cigarette butts and bottle tops. It was sold as a five person apartment but only three kitchen chairs and four of everything else! The pool is filthy. I think this hotel has had it's day.

I was very impressed by discovery of Mantra on Russell, after staying at another serviced apartment hotel nearby for the past 14 years. Reception & housekeeping staff are customer focused & provide excellent service. The serviced apartment is well designed, spacious & well maintained. The location is very convenient for all the things I enjoy doing in Melbourne. I have decided that t will be my regular place to stay in Melbourne.

We have stayed at Mantra on Russell many times and this time didn't disappoint.

Check in staff were rude(male). Requested a second pillow & replacement of unclean doona. None of which were provided. No secure car park as advertised. Ensuite was unclean. I booked accomodation through my employer as we have a discount. On reviewing online the discount only amounted to under $10. I will be contacting my employer (Victoria Police) & informing them of the apparent price gouging.

Location good. Check in limited information Clean and satisfactory breakfast. Pool nice but too cold

Excellent Hotel with great rooms & staff

The staff were very helpful and gracious, the room was spotless and the bed was really comfortable!

Recently stayed at The Mantra on Russell. Location was great to access the city of Melbourne. The room was clean and spacious. The staff at the hotel are very friendly and only to help out when required. The only negative for our stay was the tv in the lounge room - when it was turned on or off at full volume you got Boom Bom even when the remote was muted. So if you were up early and your partner was still sleeping it was loud enough to wake every body up. Would highly recommend this hotel and will stay again when in Melbourne

We thoroughly enjoyed our stay. Staff and fascilities were excellent. Great location. Very close to public transport and all shoping. Enjoyed the evening walks to the city centre and the vibrant China town. Will definately visit again.