Pullman Melbourne On the Park Hotel 5 stars

Name: Pullman Melbourne On the Park
Address: MELBOURNE, 3002, AUSTRALIA
Telephone: (+61)3/94192000
Rating: 4.3

Customer review rating 4.3/5 20,049 reviews

ALLSAFE approved hotel

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+ 25 Services

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Pullman Melbourne On the Park Hotel

Hotels combining lifestyle and design, for business and leisure

Welcoming, protecting and caring for others is at the very heart of what we do. To ensure your safety & well-being, we have adapted our service and implemented ALLSAFE at our hotel. Please contact me if I can help: erkin.aytekin@accor.com or 0418 228 30

Mr Erkin AYTEKIN, Hotel Manager

Pullman Melbourne on the Park stands on the threshold of Melbourne's business, dining, sports and cultural precincts. This 419-room landmark hotel, built on the site of the 1887 Cliveden Mansion alongside Fitzroy Gardens, adds a dash of history to its thoroughly contemporary style. Explore, discover and share. Be inspired by Melbourne's entrepreneurs and creative thinkers only minutes away by tram or train, where culture, business, cuisine and sports hubs combine to make Melbourne a city of innovation.

Within easy reach of many of Melbourne's top attractions, Pullman Melbourne on the Park offers access to the MCG and Rod Laver Arena and is just a short tram ride from the city centre and Federation Square.

Hotel extras

Located a short walk from the MCG, Fitzroy Gardens and close to the city centre
ALLSAFE Certified Hotel
Free Wi-Fi & 24-hour room service
Swimming pool, and fitness centre
Local cuisine offered at restaurant and bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet AccessPaying
- WIFI at the hotel (Paying)
- High-speed Internet (Paying)
- WIFI in the communal areas (Paying)
- Wifi - Normal speed (Paying)
- WIFI access (Paying)
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
Parking
- Private indoor parking (Paying)
- Private enclosed outdoor parking (Paying)
- Public indoor parking (Paying)
- Bus/coach parking area
- Valet parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on requestPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Air-conditionning with individual remote
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying)Need your room as early as 10am on the day you arrive? Take advantage of this exclusive option and claim your room right away. Who said the day of travel should shorten your holiday?
- LATE CHECK-OUT UP TO 4PM (Paying)Keep your room until 4 pm and enjoy taking all the time you need. Take advantage of this exclusive option to get even more out of the destination. Finally, a stress-free check-out.
Electric car recharging units
Laundry
- Dry cleaning / Ironing (Paying)
- Ironing room
Currency exchange
Porter
Concierge

Swimming pool
- Pool (Paying)
- Outdoor heated pool
Fitness centre
Well-being
- Jacuzzi
- Sauna
Babysitting on requestPaying

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 0:00 - 23:59
- Opening hours : Week-end 0:00 - 23:59

18 meeting room(s)
Conventions hotel
Self service business centre
Copy/print service available

In response to the COVID-19 pandemic, we have introduced elevated hygiene, sanitation and prevention measures to ensure your safety and have recently been accredited with Accor's new ALLSafe standard, helping to protect the safety of guests and staff. Please note that the Executive Lounge, swimming pool, spa and gym facilities are currently closed under government restrictions. Our Restaurant and Bar are also temporarily closed, however, room service is still available for all guests.

Hotel location

Pullman Melbourne On the Park

192 Wellington Parade
3002
melbourne
australia

Tel: +61394192000

Fax: (+61)3/94192001

Contact email :

Check-in from 14h00

Check out up to 11h00

By plane
TULLAMARINE At 24km / 14.91 miles
By train
FLINDERS STREET At 1km / 0.62 miles

GPS :-37.815558, 144.983195

Our accommodations

SUPERIOR ROOM, 1 King or 2 Single Beds

Accessible room

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: City side, Park view *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

DELUXE ROOM, 2 Double Beds, High floor with views

Max. number of persons: 4
Area: From 28 m² / 301 sq ft
Views: City side, Park view, Garden side *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

PREMIUM DELUXE ROOM, 1 King or 2 Single Beds, High floor with views

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: City side, Park view, Garden side *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

DELUXE EXECUTIVE ROOM, 1 King or 2 Single Beds, Lounge Access, High floor

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: Park view, Garden side, City side *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Rooms

Our restaurants and bars

THE CLIVEDEN BAR & DINING

Type of cuisine: Mediterranean

The Cliveden Dining presents fresh local produce in Mediterranean and European-inspired cuisine. Experience a modern a la carte menu celebrating the rich diversity of Melbourne's renowned culinary heritage.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 21:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE CLIVEDEN BAR

Celebrate, blow off steam or simply take a breather at the Cliveden Bar. Sharing plates can be accompanied by European and local craft beers, ciders, a curated list of superb Australian wines, and signature cocktails conjured by resident mixologists.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 18
Maximum size: 707 m²
Maximum capacity: 1,000 people
Maximum banquet capacity: 510 people

Find out more

Great location, wonderful stay

Lynne P. Couples - 15/07/2020 Confirmed reviews ALL

Your staff were very friendly, nothing was too much trouble. 10 out of 10. Thankyou

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Stay Safe & Healthy ! Kind Regards, Sonia Anand Assistant Manager

Well located

Don N. Solo - 14/07/2020 Confirmed reviews ALL

Was an enjoyable nights accommodation whilst my daughter was having surgery at st Vincent’s private hospital. Staff were friendly and very accommodating

Dear Mr. N., We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. I hope everything went well with your daughter's surgery and she is recovering. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your kind feedback, and we hope to see you again soon . Sincerely, Sonia Anand Assistant Manager

Good location

Deb Solo - 14/07/2020 Confirmed reviews ALL

Clean and friendly

Dear Debbie K., We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback.We are delighted to read that you had a nice experience with us.Thank you for your kind feedback, and we hope to see you again soon for another memorable journey with us. Sincerely, Sonia Anand Assistant Manager

Great location and helpful staff

Phil &. I. H. Couples - 13/07/2020 Confirmed reviews ALL

We were unaware that the facilities would be closed however can understand. The menu was extremely limited which again is understandable however it may be practical given such limited numbers that your chef could be allowed to be a bit "creative"

Dear Phillip, We very much appreciate your comments regarding your recent stay at Pullman Melbourne on the Park. It is always a pleasure to receive both positive and constructive feedback. We definitely take on board your food & beverage feedback and I will discuss how we can implement these with our team to provide a better guest experience during these times of restricted service. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

well located

Collin J. Couples - 12/07/2020 Confirmed reviews ALL

lovely place to stay during these tough times but we only had sheets no blankets but that is the only complaint.

Dear Collin, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our front office team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In relation to your bedding I would like to apologise that this wasn't correctly prepared, we will address this internally to ensure this doesn't happen again. I thank you for your understanding with this and hope this didn't detract from your stay. Thank you again for sharing your experience, and we hope your next visit will be even more enjoyable and relaxing than this one. Please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

Good to be back

Barry C. Couples - 09/07/2020 Confirmed reviews ALL

Everything went smoothly, staff were helpful as usual - it felt like coming home.

Dear Barry, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. It even more pleasing to receive feedback from a valued ALL Gold Member such as yourself. The fact you feel like Pullman is another home for you, is exactly the kind of experience we strive to deliver our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. On behalf of our team, please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

very good place to stay

MartynishynaT 09/07/2020 TripAdvisor review

love the room very clean and nice amazing city view near the park nice , helpful staff . Good restaurant love the food , diner was just perfect also good for nice breakfast. Check out was easy and fast. Will come back again , love this place

We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you back on your next visit to Melbourne. On behalf of our team, please stay safe and healthy.

Great care.

Christine H. Couples - 07/07/2020 Confirmed reviews ALL

Always enjoy Pullman on the Park. Impatient to be able to stay more than one night. Thank you Julia for your very cheerful care. Great to see you again

Dear Christine, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. It even more pleasing to receive feedback from a valued ALL Silver Member such as yourself. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. On behalf of our team, please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

Perfect location for our needs (hospital visit)

Charlotte K. Families - 01/07/2020 Confirmed reviews ALL

Room was spacious, lovely bathroom, welcoming staff, restaurant staff and food quality couldn't be rated any higher, they were excellent.

Dear Charlotte, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. It even more pleasing to receive feedback regarding the service received from our team members. I will be sure to share your feedback with all our food & beverage team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. On behalf of our team, please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

Always an enjoyable, comfortable and safe stay

Catriona C. Families - 30/06/2020 Confirmed reviews ALL

During times of uncertainty being in familiar places is comforting and gives you a sense of security. Returning to Melbourne and the Pullman for just a short stay certainly gave us that. From check in with Matthew, dinner with Stephanie and Jo assisting house keeping it was great to be looked after by familiar staff and enjoy the great service they provide. Everything was as good as it could be, beds always comfortable, the room very clean and ambience of the hotel as peaceful and restful as ever. Due to Covid we did miss our out door swims.

Dear Catriona, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. I would also like to take this opportunity to thank you for your ALL loyalty. It is always a pleasure to receive positive feedback. It even more pleasing to receive feedback regarding the service received from our team members. I will be sure to share your feedback with all our food & beverage and front office team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. On behalf of our team, please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

Fine but...

Rob J. Solo - 30/06/2020 Confirmed reviews ALL

The hotel was fine but the air-con in my room was stuck on cold so I had to be moved. The rooms, particularly the bathrooms, felt tired and a little frayed at the edges which is not what you expect for the money charged. I understand the restrictions on breakfast but charging your normal fee for a tiny choice seemed a little rude. Your staff were all wonderful.

Dear Rob, Thank you for taking the time to tell us about your experience at the Pullman Melbourne On the Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are currently undertaking our room renovation project based on feedback we have received from our guests. We expect this to be completed in 2021 and are confident the modern design and upgraded room features will provide a more comfortable stay for all guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We hope to welcome you back and will be delighted to offer you a complimentary room upgrade (subject to availability) on your next stay with us. Sincerely, Erkin Aytekin General Manager

Good Stay

Bryan A. J. D. Couples - 30/06/2020 Confirmed reviews ALL

With the Covid 19 pressures Lex at Reception and Stephanie at the Restaurant made our stay once again a memorable time

Dear Bryan & Janet, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. I would also like to take this opportunity to thank you for your ALL loyalty. It is always a pleasure to receive positive feedback. It even more pleasing to receive feedback regarding the service received from our team members. I will be sure to share your feedback with all our food & beverage team members as well as Lex and the front office team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. On behalf of our team, please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

Visit to family

Sandy Couples - 29/06/2020 Confirmed reviews ALL

A strange feeling visiting a hotel that is almost empty. Not the usual hustle and bustle of staff and guests. The staff were amazing under difficult circumstances and it was obvious that most were doing more than their usual duties. Everyone was friendly and pleasant and we will return for another visit hopefully in the not too distant future.

Dear Sandy, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. I would also like to thank you for your loyalty as one of our valued Platinum members. It is always a pleasure to receive positive feedback. We definitely look forward to getting back to full operations once the time is right and we are confident that we will again provide the quality service and standards you expect from our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. On behalf of our team, please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

perfect location, very very average stay

Jake Solo - 29/06/2020 Confirmed reviews ALL

Original room had a dirty toilet and a mouldy shower. Management had me moved to another upgraded room but unfortunately that room only had one working heater out of two. Housekeeping had to bring up a portable heater.

Dear Jacob, Thank you for taking the time to tell us about your experience at the Pullman Melbourne On the Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies on behalf of all our team here at the Hotel. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have spoken directly with Rick from our overnight team who delivered the heater to your room to obtain further information. This has now been addressed by our engineering department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We hope to welcome you back the next time you are in Melbourne, at which time we would be more than happy to offer a complimentary upgrade to a suite (subject to availability) as a small gesture for giving us a second chance. In the meantime please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

Quiet stay

Rick Families - 24/06/2020 Confirmed reviews ALL

Stayed overnight with my son. Very different experience as it was our first trip to Melbourne since Covid 19 closed things down. Understandably very quiet with minimal activity and services.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback, Thank you for your understanding regarding our facilities being closed to Covid-19. I will share your comments with our team. Thank you again for sharing your experience, and we hope to better serve you next time. Sincerely, Keiko Kinross Assistant Manager

Not ready to be opened

Joanne T. Families - 22/06/2020 Confirmed reviews ALL

So disappointing. After 10 stays in under 12 months at this property we were so disappointed with our experience and the hotel was not ready to be opened .

Great stay very comfortable beds

Peter L. S. Couples - 19/06/2020 Confirmed reviews ALL

Very enjoyable

Dear Mr. s., We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to better serve your next time. Sincerely, Keiko Kinross Assistant Manager

Well located ... best views ... polite and attentive staff

Mark Couples - 18/06/2020 Confirmed reviews ALL

Great spot as always... foyer looking great ... most comfortable bed I've ever slept on ... minor down side renovation noise and bleak corridor.. but good value for money .. the east Melbourne position is great

Dear Mr. Stewart, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to better serve your next time. Sincerely, Keiko Kinross Assistant Manager

Great location

Simone Couples - 17/06/2020 Confirmed reviews ALL

Nice welcoming from reception staff. Appreciated the complimentary drink. Looking forward to seeing the renovations that are currently in full steam ahead. Unfortunately no bathroom water (shower) in the morning due to a pipe issue. A slight inconvenience but didn't wreck our stay. It was nice to have a night away from home

Dear Simone, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. I would like to take this opportunity to thank you for your ALL loyalty as one of our Silver members. It is always a pleasure to receive positive feedback. It even more pleasing to receive feedback considering the maintenance issue encountered during the stay, for which again i would like to sincerely apologise for. Thank you again for sharing your experience, and we hope your next visit will be more enjoyable than this one was. On behalf of our team, please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

Good stay

Tetyana Couples - 16/06/2020 Confirmed reviews ALL

Good room nice and friendly staff love view from our window. Diner in restaurant was very good

Dear Tetyana, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park and your ongoing ALL loyalty. It is always a pleasure to receive positive feedback, we are glad to hear you enjoyed the views from your room across the park and city centre. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkin Aytekin General Manager

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