Pullman Melbourne On the Park Hotel 5 stars

Customer review rating 4.3/5 20,057 reviews

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Pullman Melbourne On the Park
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+ 25 Services
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Hotel extras

  • Located a short walk from Nha Trang beach

  • Located in city centre, close to historical & modern culture

  • Free Wi-Fi & 24-hour room service

  • "Swimming pool, relaxation services, and fitness centre "

  • International & local cuisine offered at restaurant and bars

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Pullman Melbourne On the Park

192 Wellington Parade
3002
melbourne
australia

Tel: +61394192000

Fax: (+61)3/94192001

Check-in from 14h00

Check out up to 11h00

  • By plane

    TULLAMARINE At 24km / 14.91 miles

  • By train

    FLINDERS STREET At 1km / 0.62 miles

GPS :-37.815558, 144.983195

Our accommodation(s)

SUPERIOR ROOM, 1 King or 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: City View, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 2 Double Beds, High floor with views

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: City View, Park view, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM DELUXE ROOM, 1 King or 2 Single Beds, High floor with views

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: City View, Park view, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE EXECUTIVE ROOM, 1 King or 2 Single Beds, Lounge Access, High floor

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: Park view, Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

THE CLIVEDEN BAR & DINING

Type of cuisine: Mediterranean

The Cliveden Dining presents fresh local produce in Mediterranean and European-inspired cuisine. Experience a modern a la carte menu celebrating the rich diversity of Melbourne's renowned culinary heritage.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE CLIVEDEN BAR

Non contractual photo

Celebrate, blow off steam or simply take a breather at the Cliveden Bar. Sharing plates can be accompanied by European and local craft beers, ciders, a curated list of superb Australian wines, and signature cocktails conjured by resident mixologists.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 707

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 510 people

Find out more

Our guest reviews for
Pullman Melbourne On the Park

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

20,057 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,432 reviews

Customer review rating 4.3/5

Anonymous Business - 12/10/2020 Confirmed reviews ALL

Sadly car park wasn’t really full and the disabled park was taken without a permit showing. I need disability parking especially after having had surgery.

Dear Claire, Thank you for taking the time to tell us about your experience at the Pullman Melbourne On the Park. I am sorry that your experience was impacted by the car parking issue; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured, I will be following these concerns raised in your response with our management team in the coming week so that we can provide you with a further update. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please stay safe and healthy, our best wishes for the remainder of 2020. Sincerely, Erkin Aytekin General Manager

Quiet stay

Customer review rating 4.3/5

Wodonga V. Business - 11/10/2020 Confirmed reviews ALL

Visiting Melbourne from regional Victoria was eerie with such little traffic and movement in the streets. Arriving into the reception was also pretty strange with no one in site. Staff were still happy and welcoming.

Dear Julie, We very much appreciate your comments regarding your recent stay at the Pullman Melbourne On the Park. Firstly let me thank you for your ongoing Loyalty as one of our valued ALL Gold Members we appreciate your business and ongoing support. I appreciate your feedback and would like to apologise for the delays experienced when attending our reception desk, we will address this with our team to ensure this doesn't happen again. In response to your feedback on the bathrooms, I am delighted to let you know we are currently renovating rooms within the hotel. The first of these rooms will be unveiled in the New Year and after collecting guest feedback we are confident the new look and improved design will further enhance your next stay with us. Thank you again for sharing your experience, and we wish you, your friends and family all the very best for the remainder of 2020. Sincerely, Erkin Aytekin General Manager
Customer review rating 4.3/5

Jo Couples - 28/09/2020 Confirmed reviews ALL

Disappointed that cable TV wasn’t working and we weren’t told. It’s one of the reasons we booked the Pullman due to being confined tomorrow room. Quite disappointed, considering the price. Would not stay here again.

Dear Joanna D., Thank you for taking the time to tell us about your experience at the Pullman Melbourne On the Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future, especially once our room renovation project is complete. Please allow me to extend a complimentary room upgrade (subject to rooms being available) on your next booking, should you wish to make another booking with us. Sincerely, Erkin Aytekin General Manager

Phenomenal Staff and Hotel!

Customer review rating 4.3/5

Susan Couples - 21/09/2020 Confirmed reviews ALL

My husband and I stayed once again at the Pullman on the Park in Melbourne for the past week. Despite COVID lockdown, the staff at the Pullman on the Park during the week that we were there went above and beyond to meet our needs and ensure that everything was ok for us during our stay - no request was too big or too small. They made sure that all that mattered was us. We have stayed at 4 and 5 star Hotels all around the world, and so far, this Hotel is at the top of our list - because of the staff! Its location also directly across the road from the Fitzroy Gardens and the MCG not only allows you to take that daily walk or run but also to feel safe at the same time. The access to the many coffee shops within walking distance is also a great advantage as well as the short 10 min stroll to Bridge Road. We will continue to make this our home base when in Melbourne in the future and we look forward to staying in one of the updated rooms once all of the renovations are completed!

Dear Susan, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with Lisa our Front Office Manager and her team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more enjoyable than this one. We wish you and your family all the very best for the remainder of 2020, stay safe and healthy. Sincerely, Erkin Aytekin General Manager

Great location, wonderful stay

Customer review rating 4.3/5

Lynne P. Couples - 15/07/2020 Confirmed reviews ALL

Your staff were very friendly, nothing was too much trouble. 10 out of 10. Thankyou

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Stay Safe & Healthy ! Kind Regards, Sonia Anand Assistant Manager

Well located

Customer review rating 4.3/5

Don N. Solo - 14/07/2020 Confirmed reviews ALL

Was an enjoyable nights accommodation whilst my daughter was having surgery at st Vincent’s private hospital. Staff were friendly and very accommodating

Dear Mr. N., We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. I hope everything went well with your daughter's surgery and she is recovering. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your kind feedback, and we hope to see you again soon . Sincerely, Sonia Anand Assistant Manager

Good location

Customer review rating 4.3/5

Deb Solo - 14/07/2020 Confirmed reviews ALL

Clean and friendly

Dear Debbie K., We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback.We are delighted to read that you had a nice experience with us.Thank you for your kind feedback, and we hope to see you again soon for another memorable journey with us. Sincerely, Sonia Anand Assistant Manager

Great location and helpful staff

Customer review rating 4.3/5

Phil &. I. H. Couples - 13/07/2020 Confirmed reviews ALL

We were unaware that the facilities would be closed however can understand. The menu was extremely limited which again is understandable however it may be practical given such limited numbers that your chef could be allowed to be a bit "creative"

Dear Phillip, We very much appreciate your comments regarding your recent stay at Pullman Melbourne on the Park. It is always a pleasure to receive both positive and constructive feedback. We definitely take on board your food & beverage feedback and I will discuss how we can implement these with our team to provide a better guest experience during these times of restricted service. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

well located

Customer review rating 4.3/5

Collin J. Couples - 12/07/2020 Confirmed reviews ALL

lovely place to stay during these tough times but we only had sheets no blankets but that is the only complaint.

Dear Collin, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our front office team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In relation to your bedding I would like to apologise that this wasn't correctly prepared, we will address this internally to ensure this doesn't happen again. I thank you for your understanding with this and hope this didn't detract from your stay. Thank you again for sharing your experience, and we hope your next visit will be even more enjoyable and relaxing than this one. Please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

Good to be back

Customer review rating 4.3/5

Barry C. Couples - 09/07/2020 Confirmed reviews ALL

Everything went smoothly, staff were helpful as usual - it felt like coming home.

Dear Barry, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. It even more pleasing to receive feedback from a valued ALL Gold Member such as yourself. The fact you feel like Pullman is another home for you, is exactly the kind of experience we strive to deliver our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. On behalf of our team, please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

very good place to stay

TripAdvisor rating 4.0/5

MartynishynaT 09/07/2020 TripAdvisor review

love the room very clean and nice amazing city view near the park nice , helpful staff . Good restaurant love the food , diner was just perfect also good for nice breakfast. Check out was easy and fast. Will come back again , love this place

We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you back on your next visit to Melbourne. On behalf of our team, please stay safe and healthy.

Great care.

Customer review rating 4.3/5

Christine H. Couples - 07/07/2020 Confirmed reviews ALL

Always enjoy Pullman on the Park. Impatient to be able to stay more than one night. Thank you Julia for your very cheerful care. Great to see you again

Dear Christine, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. It even more pleasing to receive feedback from a valued ALL Silver Member such as yourself. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. On behalf of our team, please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

Perfect location for our needs (hospital visit)

Customer review rating 4.3/5

Charlotte K. Families - 01/07/2020 Confirmed reviews ALL

Room was spacious, lovely bathroom, welcoming staff, restaurant staff and food quality couldn't be rated any higher, they were excellent.

Dear Charlotte, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. It even more pleasing to receive feedback regarding the service received from our team members. I will be sure to share your feedback with all our food & beverage team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. On behalf of our team, please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

Always an enjoyable, comfortable and safe stay

Customer review rating 4.3/5

Catriona C. Families - 30/06/2020 Confirmed reviews ALL

During times of uncertainty being in familiar places is comforting and gives you a sense of security. Returning to Melbourne and the Pullman for just a short stay certainly gave us that. From check in with Matthew, dinner with Stephanie and Jo assisting house keeping it was great to be looked after by familiar staff and enjoy the great service they provide. Everything was as good as it could be, beds always comfortable, the room very clean and ambience of the hotel as peaceful and restful as ever. Due to Covid we did miss our out door swims.

Dear Catriona, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. I would also like to take this opportunity to thank you for your ALL loyalty. It is always a pleasure to receive positive feedback. It even more pleasing to receive feedback regarding the service received from our team members. I will be sure to share your feedback with all our food & beverage and front office team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. On behalf of our team, please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

Fine but...

Customer review rating 4.3/5

Rob J. Solo - 30/06/2020 Confirmed reviews ALL

The hotel was fine but the air-con in my room was stuck on cold so I had to be moved. The rooms, particularly the bathrooms, felt tired and a little frayed at the edges which is not what you expect for the money charged. I understand the restrictions on breakfast but charging your normal fee for a tiny choice seemed a little rude. Your staff were all wonderful.

Dear Rob, Thank you for taking the time to tell us about your experience at the Pullman Melbourne On the Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are currently undertaking our room renovation project based on feedback we have received from our guests. We expect this to be completed in 2021 and are confident the modern design and upgraded room features will provide a more comfortable stay for all guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We hope to welcome you back and will be delighted to offer you a complimentary room upgrade (subject to availability) on your next stay with us. Sincerely, Erkin Aytekin General Manager

Good Stay

Customer review rating 4.3/5

Bryan A. J. D. Couples - 30/06/2020 Confirmed reviews ALL

With the Covid 19 pressures Lex at Reception and Stephanie at the Restaurant made our stay once again a memorable time

Dear Bryan & Janet, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. I would also like to take this opportunity to thank you for your ALL loyalty. It is always a pleasure to receive positive feedback. It even more pleasing to receive feedback regarding the service received from our team members. I will be sure to share your feedback with all our food & beverage team members as well as Lex and the front office team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. On behalf of our team, please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

Visit to family

Customer review rating 4.3/5

Sandy Couples - 29/06/2020 Confirmed reviews ALL

A strange feeling visiting a hotel that is almost empty. Not the usual hustle and bustle of staff and guests. The staff were amazing under difficult circumstances and it was obvious that most were doing more than their usual duties. Everyone was friendly and pleasant and we will return for another visit hopefully in the not too distant future.

Dear Sandy, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. I would also like to thank you for your loyalty as one of our valued Platinum members. It is always a pleasure to receive positive feedback. We definitely look forward to getting back to full operations once the time is right and we are confident that we will again provide the quality service and standards you expect from our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. On behalf of our team, please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

perfect location, very very average stay

Customer review rating 4.3/5

Jake Solo - 29/06/2020 Confirmed reviews ALL

Original room had a dirty toilet and a mouldy shower. Management had me moved to another upgraded room but unfortunately that room only had one working heater out of two. Housekeeping had to bring up a portable heater.

Dear Jacob, Thank you for taking the time to tell us about your experience at the Pullman Melbourne On the Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies on behalf of all our team here at the Hotel. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have spoken directly with Rick from our overnight team who delivered the heater to your room to obtain further information. This has now been addressed by our engineering department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We hope to welcome you back the next time you are in Melbourne, at which time we would be more than happy to offer a complimentary upgrade to a suite (subject to availability) as a small gesture for giving us a second chance. In the meantime please stay safe and healthy. Sincerely, Erkin Aytekin General Manager

Quiet stay

Customer review rating 4.3/5

Rick Families - 24/06/2020 Confirmed reviews ALL

Stayed overnight with my son. Very different experience as it was our first trip to Melbourne since Covid 19 closed things down. Understandably very quiet with minimal activity and services.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback, Thank you for your understanding regarding our facilities being closed to Covid-19. I will share your comments with our team. Thank you again for sharing your experience, and we hope to better serve you next time. Sincerely, Keiko Kinross Assistant Manager

Not ready to be opened

Customer review rating 4.3/5

Joanne T. Families - 22/06/2020 Confirmed reviews ALL

So disappointing. After 10 stays in under 12 months at this property we were so disappointed with our experience and the hotel was not ready to be opened .

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