Pullman Melbourne On the Park Hotel 5 stars

As always, professional and friendly.

Been staying in this hotel a few times. Easy access to the city and elsewhere by trams and MET. The executive lounge provide reasonable snacks and we were well looked after by DJ Singh who well looked after our needs, The restaurant dinner menu choice is very limited,

A great experience, with excellent staff interaction. The staff were very friendly, and helpful, enjoying a joke in our discussions. The room was satisfactory, the bed was fantastic, and the view from our 10th floor showed all the effect of the smoke haze during our stay. My only criticism is the toilet flush, weak as it is, and having the shower in the bath - as I get older, I appreciate a walk-in shower! But I believe you are refurbishing the rooms in the near future, so those criticisms should disappear. I have stayed at this Hotel many times over many years, back to the Hilton day’s, and always enjoyed our stay. The lounge area is a very relaxing place to come to at the end of the day, adding to the experience. Many thanks to your staff for an enjoyable stay.

Location next to the Fitzroy Gardens was ideal for long walks and short jogs.

Location is really good for those wanting to go to the sporting events or stay in a slightly quieter spot just on the edge of the city with a nice outlook over the parks and sporting areas. The lobby, bar and restaurant area has recently been upgraded very nicely and I believe they are slowly upgrading the rest of the hotel. Rooms are still very nice clean and comfortable but feeling a little bit outdated in design—upgrade will make this place more interesting and deserving of another visit. Disappointingly as we were looking forward to it but the restaurant was closed for dinner while we were there which was not mentioned before arrival and we actually received an email with details to contact the restaurant for bookings before arrival. We ate at the bar one night which was actually very nice but still a limited menu so chose to eat out other nights. Being just out of the city, it is not in the free tram area and being we do not have a card for Melbourne trams, we ended up taking taxis into the city or walking. We were contacted before our stay via email and then via phone to check for anything they can do and as Gold members we were offered an upgrade which they were going to record but obviously never did. We got an upgrade of sorts when we asked but was a different upgrade than what was discussed on the phone. Obviously a small issue with communication within their organisation. Parking was very expensive at $35- a night for out of the city accommodation. Street parking is available for overnight and Sat afternoon and all day Sunday in the street at the side along the park. I would stay again, especially when they get through the remodelling. The bar area and bar staff were extremely good and mixed up different cocktails and had a good wine selection

Location is really good for those wanting to go to the sporting events or stay in a slightly quieter spot just on the edge of the city with a nice outlook over the parks and sporting areas. The lobby, bar and restaurant area has recently been upgraded very nicely and I believe they are slowly upgrading the rest of the hotel. Rooms are still very nice clean and comfortable but feeling a little bit outdated in design—upgrade will make this place more interesting and deserving of another visit. Disappointingly as we were looking forward to it but the restaurant was closed for dinner while we were there which was not mentioned before arrival and we actually received an email with details to contact the restaurant for bookings before arrival. We ate at the bar one night which was actually very nice but still a limited menu so chose to eat out other nights. Being just out of the city, it is not in the free tram area and being we do not have a card for Melbourne trams, we ended up taking taxis into the city or walking. We were contacted before our stay via email and then via phone to check for anything they can do and as Gold members we were offered an upgrade which they were going to record but obviously never did. We got an upgrade of sorts when we asked but was a different upgrade than what was discussed on the phone. Obviously a small issue with communication within their organisation. Parking was very expensive at $35- a night for out of the city accommodation. Street parking is available for overnight and Sat afternoon and all day Sunday in the street at the side along the park. I would stay again, especially when they get through the remodelling. The bar area and bar staff were extremely good and mixed up different cocktails and had a good wine selection.

Great location next to the station

I enjoyed the city views And location.

Pleasant and enjoyable... Loved our welcome drink...

As above,

Found out restaurant closed for duration of stay. Advised we could order meals from bar menu & eat in bar area. The restaurant closure was not advertised on website when we booked. Had to phone & request breakfast menu's also bathrobes for our room & our complimentary water. Food on breakfast tray delivered without any food covers & hot food cold. At checkout we were told we could have ordered off a more extensive menu for our dinners. Very disappointing stay as had previously stayed in Nov 19 & couldn't fault experience then.

Friendly staff, beautiful rooms and easy to use for Dayuse. Very happy to stay again

was quiet and as expected

All the Pullman Melbourne on the Park staff provided commendable service. Room 14-16, king bed within the spacious floor plan, a classic conservative interior. Northerly aspect provides a peaceful overview of Melbourne’s majestic Treasury Gardens. Superior accommodation upon the CBD fringe. . . Will enquire Accore membership offer. . . Geoff B.

Check in and check out perfect. Room was lovely. Views amazing! Only hiccup was we had booked for three, although short notice the bed was not made up, so staff advised they would arrange this. When we returned after tea about 8pm, it was still not done! We had to ring to arrange it again. This is not reflective of a high level hotel.