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Pullman Melbourne On the Park Hotel 5 stars

Customer review rating 4.3/5 20,020 reviews
Pullman Melbourne On the Park
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+ 25 Services
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Hotel extras

  • 419 rooms with unobstructed views

  • In the heart of the East Melbourne Sporting District

  • Hotel bar & restaurant offering international cuisine

  • 11 meeting rooms with inbuilt high-quality audio visual equipment

  • Outdoor pool & fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Melbourne On the Park

192 Wellington Parade
3002
melbourne
australia

Tel: +61394192000

Fax: (+61)3/94192001

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    TULLAMARINE At 24km / 14.91 miles

  • By train

    FLINDERS STREET At 1km / 0.62 miles

GPS :-37.815558, 144.983195

Our accommodations

Accessible room

SUPERIOR ROOM, 1 King or 2 Single Beds

  • Max. number of persons: 2
  • Area: From 28m²
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 2 Double Beds, High floor with views

  • Max. number of persons: 4
  • Area: From 28m²
  • Views: City side, Park view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM DELUXE ROOM, 1 King or 2 Single Beds, High floor with views

  • Max. number of persons: 2
  • Area: From 28m²
  • Views: City side, Park view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE EXECUTIVE ROOM, 1 King or 2 Single Beds, Lounge Access, High floor

  • Max. number of persons: 2
  • Area: From 28m²
  • Views: Park view, Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR SUITE, 1 King bed, Corner Suite with City and Garden views

  • Max. number of persons: 4
  • Area: From 56m²
  • Views: Garden side, City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

THE CLIVEDEN BAR & DINING

Type of cuisine: Mediterranean

The Cliveden Dining presents fresh local produce in Mediterranean and European-inspired cuisine. Experience a modern a la carte menu celebrating the rich diversity of Melbourne's renowned culinary heritage.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE CLIVEDEN BAR

Photo non contractuelle / Strictly non binding

Celebrate, blow off steam or simply take a breather at the Cliveden Bar. Sharing plates can be accompanied by European and local craft beers, ciders, a curated list of superb Australian wines, and signature cocktails conjured by resident mixologists.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 707 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 510 people

Find out more

Our guest reviews for
Pullman Melbourne On the Park

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

20,020 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,429 reviews

Relaxing stay

Customer review rating 4.3/5

Catriona C. Couples - 31/03/2020 Confirmed reviews ALL

Despite the changes with the start of the Coronavirus the hotel staff did an amazing job attending to staff and keeping up the great service the hotel is famous for. We enjoyed our time at the executive lounge, the room was very comfortable and everything we needed was available. We love the location of the hotel,.

Great location, lovely room and amazing team of staff.

Customer review rating 4.3/5

Vicki H. Couples - 30/03/2020 Confirmed reviews ALL

We were at the hotel to celebrate a birthday and had hoped it was the start to the AFL season. A lovely treat was left in our room for my birthday and we watched the AFL game on TV. Our view was amazing and we love the hotel.

Customer review rating 4.3/5

James Couples - 30/03/2020 Confirmed reviews ALL

Good room, understand that it was trying circumstances but could have done with more staff in the bar/meals area and the breakfast. With the executive lounge closed and moved to the downstairs bar they could have had a special line and also offer cheese platter as an option as it was not on the snack list.

Great service in a time of plague

Customer review rating 4.3/5

Mike Families - 26/03/2020 Confirmed reviews ALL

We had planned a longer stay but corvid-19 had other ideas! Your excellent staff and services allowed us great flexibility in adapting to the exigencies imposed on us all. We wish you and your hotel staff future success after this emergency is over and you can all return to usual activities. We are now enduring fans and hope to return.

Dear Harold, We very much appreciate your comments regarding your recent stay at the Pullman Melbourne On the Park and are equally disappointed that your stay had to be shortened. On behalf of our team I would like to wish you and your friends & family all the very best during these difficult times. Thank you again for sharing your experience, and we hope your next visit will be more enjoyable and relaxing than this stay was. If we can make it more comfortable in any way possible please let our team know prior to your arrival. Sincerely, Erkin Aytekin General Manager

good stay and located appropriately

Customer review rating 4.3/5

Ian P. Business - 26/03/2020 Confirmed reviews ALL

good

Dear Ian, We very much appreciate your comments regarding your recent stay at the Pullman Melbourne On the Park. On behalf of our team I would like to wish you and your friends & family all the very best. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkin Aytekin General Manager

Staff excellent, venue quite OK, disappointed to arrive, park my own car and be told I would incur a further $35pn.

Customer review rating 4.3/5

Neville H. Couples - 25/03/2020 Confirmed reviews ALL

As above, I did try and find if parking fee applied whilst booking online but could not locate it (maybe my fault albeit I found the booking site reasonably unfriendly). Had I known I would be charged $35pn to park my own car I would have stayed at Crown, where I get free parking. It was just a "surprise" I didn't need taking my wife to Hospital the next day.

Fantastic stay!

Customer review rating 4.3/5

Geoffrey K. Couples - 25/03/2020 Confirmed reviews ALL

We love the breakfast, especially the Asian corner was a treat. Was taken aback when the chef came and chat with us.

Dear Geoffrey, We very much appreciate your comments regarding your recent stay at the Pullman Melbourne On the Park. I would also like to take this opportunity to thank you for your ALL Loyalty. On behalf of our team I would like to wish you and your friends & family all the very best during these difficult times. Thank you again for sharing your experience, and we hope your next visit will be more enjoyable and relaxing than this stay was. If we can make it more comfortable in any way possible please let our team know prior to your arrival. Sincerely, Erkin Aytekin General Manager

Good position, near medical

Customer review rating 4.3/5

Mary Families - 24/03/2020 Confirmed reviews ALL

Polite, friendly and helpful staff. Clean environment.

Dear Mary, We very much appreciate your comments regarding your recent stay at the Pullman Melbourne On the Park. On behalf of our team I would like to wish you and your friends & family all the very best during these difficult times. Thank you again for sharing your experience, and we hope your next visit will be more enjoyable and relaxing than this stay was. If we can make it more comfortable in any way possible please let our team know prior to your arrival. Sincerely, Erkin Aytekin General Manager

Good stay

Customer review rating 4.3/5

Anonymous Couples - 24/03/2020 Confirmed reviews ALL

Breaking great and having a walk in shower made a big difference

Dear John, We very much appreciate your comments regarding your stay at Pullman Melbourne on the Park Hotel. I am delighted with your feedback regarding our staff, particularly Laurent, who I will be happy to share your feedback with. On behalf of our entire team we would like to take this opportunity to wish you, your family and friends all the very best for the remainder of the year. We look forward to welcoming you back the next time you visit Melbourne and if there is anything at all we can do to make your stay more comfortable please don't hesitate to contact our team prior to your arrival. Kind Regards, Erkin Aytekin General Manager

Okay stay

Customer review rating 4.3/5

Stuart P. Couples - 23/03/2020 Confirmed reviews ALL

For the price, I did not find anything outstanding in the room or the hotel. The staff were extremely helpful and friendly.

Dear Stuart, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. I would also like to take this opportunity to congratulate you on behalf of all our team on your recent Wedding, we hope it was a day to remember. I would like to advise that based on similar feedback to yours we are now in the final stages of preparing to renovate each and every room within the Hotel. We have collated all the feedback received and are confident a new and improved design will result in a more enjoyable, relaxing stay once completed. Unfortunately due to food safety restrictions we are unable to serve a full buffet breakfast from the Executive Lounge. I am disappointed that you weren't notified by our team at the time of check in that as you had Lounge access you were also able to access the buffet each day in our Restaurant. I will be addressing this with the Front Office team. Thank you again for sharing your experience, and we hope your next visit will be even more enjoyable than your previous one. In the meantime from all of us here at Pullman Melbourne on the Park, we wish you all the very best for the remainder of 2020. Sincerely, Erkin Aytekin General Manager

disappointing

Customer review rating 4.3/5

Garry T. Business - 22/03/2020 Confirmed reviews ALL

1. Fridge was not cold, ice in the freezer compartment was just a tray of water even after turning the dial to make it colder. 2. Toilet didn’t work correctly at one stage a workman had to come and fix it. 3. The king size bed came apart making a gap in the middle and causing it to be very uncomfortable. 4. Air conditioning didn’t seem cold tried adjusting it but didn’t work. One of these things I wouldn’t care but for the price of the room it’s just not good enough. The staff were great, the restaurant was nice and the bar was pleasant.

Dear Garry Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope you would give us the opportunity to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Erkin Aytekin General Manager
Customer review rating 4.3/5

Pauline H. Couples - 21/03/2020 Confirmed reviews ALL

Staff were most helpful. Ambience excellent. Room beautiful.

Dear Pauline H., It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. With kind regards, Erkin Aytekin General Manager

Always EXCELLENT. The Team at Pullman Melbourne on the Park provides EXCEPIONAL Service.

Customer review rating 4.3/5

Charles S. Business - 20/03/2020 Confirmed reviews ALL

I've stayed at Pullman Melbourne on the Park close to 200 nights since the middle of 2015, and I've never had a bad stay...or a single solitary complaint. Every single member of the team at Pullman Melbourne on the Park looks after me wonderfully: they treat me like family; they recognise my status as a Platinum ALL member, and let me know my loyalty to Accor is appreciated. I couldn't ask for, or expect, anything more from any hotel or resort.

Dear Charles , Thank you so much for the great review and the compliments for the entire team . It is always a pleasure to welcome you back to the hotel and I am glad that you always enjoyed your experience with us. On the behalf of our entire team I would like to take this opportunity to wish you, your family and friends all the very best during these difficult times. Thank you again for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Sincerely, Sonia Anand Assistant Manager

Check in and check out was smooth, requested an invoice as I was staying for a work function. Food was good and dining was clean and tidy.

Customer review rating 4.3/5

Anonymous Business - 19/03/2020 Confirmed reviews ALL

Work conference held within the hotel which was ideal.

Dear Julie C., We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkin Aytekin General Manager

Well located

Customer review rating 4.3/5

M. A. Families - 18/03/2020 Confirmed reviews ALL

Our main aim was to be near MCG for T20 women World Cup final. We found the location ideally suited for that. Great hospitality.

Dear A., We very much appreciate your comments regarding your stay at Pullman Melbourne on the Park. We hope that you enjoyed the location of our hotel in relation to the MCG and the electric atmosphere of the Women's T20 World Cup Final. On behalf of our entire team we would like to take this opportunity to wish you, your family and friends all the very best for the remainder of the year. We look forward to welcoming you back the next time you visit Melbourne and if there is anything at all we can do to make your stay more comfortable please don't hesitate to contact our team prior to your arrival. Sincerely, Erkin Aytekin General Manager
Customer review rating 4.3/5

Sarah Couples - 18/03/2020 Confirmed reviews ALL

We both had a very great time and enjoyed our stay

Dear Sarah, We very much appreciate your comments regarding your at Pullman Melbourne on the Park. It is pleasing to hear that your experience was an enjoyable one. On behalf of our entire team we would like to take this opportunity to wish you, your family and friends all the very best for the remainder of the year. We look forward to welcoming you back the next time you visit Melbourne and if there is anything at all we can do to make your stay more comfortable please don't hesitate to contact our team prior to your arrival. Sincerely, Erkin Aytekin General Manager

Time warp

Customer review rating 4.3/5

Carmel L. Families - 18/03/2020 Confirmed reviews ALL

Loved all staff especially julia in restaurant who made us feel like family the breakfast was perfect and front desk made us feel at home even offering us a room earlier then we expected so thank you all for making our stay special

Dear Carmel , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkin Aytekin General Manager

Good Stay

Customer review rating 4.3/5

Caroline L. Friends - 18/03/2020 Confirmed reviews ALL

The customer service was great which help us a lot delivering the expectation on all times especial that we were first time in Melbourne and was refer by the travel agent. The service was a credit to the company. Also the information passed on to us in explaining the train and so forth.

Dear Caroline, We very much appreciate your comments regarding your stay at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback, I will be sure to share this with our Front Office and Concierge teams. We are always looking at ways we can improve the services here at the Hotel, so we will take your feedback and request for airport transfers into consideration. On behalf of all our team, I'd like to wish you, your friends and family all the very best for the year ahead. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkin Aytekin General Manager

This was a short stay and a very comfortable one.

Customer review rating 4.3/5

Mary Couples - 18/03/2020 Confirmed reviews ALL

We enjoyed our stay and only wish we had stayed longer as we were allocated a corner suite. It wa so comfortable and had so much room.

Dear Mary, We very much appreciate your comments regarding your stay in one of our suites at Pullman Melbourne on the Park. On behalf of our entire team we would like to take this opportunity to wish you, your family and friends all the very best for the remainder of the year. We look forward to welcoming you back the next time you visit Melbourne and if there is anything at all we can do to make your stay more comfortable please don't hesitate to contact our team prior to your arrival. Sincerely, Erkin Aytekin General Manager

Wet carpet, leaking ceiling

Customer review rating 4.3/5

Anne E. Couples - 17/03/2020 Confirmed reviews ALL

The morning after we arrived we discovered that the carpet in our room was very wet. We could see where the ceiling had leaked and had probably been leaking for some time as there was peeling paint hanging down. The front desk arranged a blower which was OK but mad our room unusable through the day. We slept with the balcony door open that due to the damp smell and reported that to the front desk the next morning. It did smell a bit better that night.

Dear Anne , Thank you for taking the time to tell us about your experience at the Pullman Melbourne On the Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As a small gesture of goodwill we would like to offer you a complimentary upgrade to suite in your next stay with us . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erkin Aytekin General Manager
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