Pullman Melbourne On the Park Hotel 5 stars

TripAdvisor rating 4.0/5 1,415 reviews
Pullman Melbourne On the Park
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+ 25 Services
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • 419 rooms with unobstructed views

  • In the heart of the East Melbourne Sporting District

  • Hotel bar & restaurant offering international cuisine

  • 11 meeting rooms with inbuilt high-quality audio visual equipment

  • Outdoor pool & fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Melbourne On the Park

192 Wellington Parade
3002
melbourne
australia

Tel: +61394192000

Fax: (+61)3/94192001

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    TULLAMARINE At 24km / 14.91 miles

  • By train

    FLINDERS STREET At 1km / 0.62 miles

GPS :-37.815558, 144.983195

Our accommodations

SUPERIOR ROOM, 1 King or 2 Single Beds

  • Max. number of persons: 2
  • Area: From 28
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 2 Double Beds, High floor with views

  • Max. number of persons: 4
  • Area: From 28
  • Views: City side, Park view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM DELUXE ROOM, 1 King or 2 Single Beds, High floor with views

  • Max. number of persons: 2
  • Area: From 28
  • Views: City side, Park view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

DELUXE EXECUTIVE ROOM, 1 King or 2 Single Beds, Lounge Access, High floor

  • Max. number of persons: 2
  • Area: From 28
  • Views: Park view, Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR SUITE, 1 King bed, Corner Suite with City and Garden views

  • Max. number of persons: 4
  • Area: From 56
  • Views: Garden side, City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Our restaurants and bars

THE CLIVEDEN BAR & DINING

Type of cuisine: Mediterranean

The Cliveden Dining presents fresh local produce in Mediterranean and European-inspired cuisine. Experience a modern a la carte menu celebrating the rich diversity of Melbourne's renowned culinary heritage.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE CLIVEDEN BAR

Photo non contractuelle / Strictly non binding

Celebrate, blow off steam or simply take a breather at the Cliveden Bar. Sharing plates can be accompanied by European and local craft beers, ciders, a curated list of superb Australian wines, and signature cocktails conjured by resident mixologists.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 707

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 510 people

Find out more

Our guest reviews for
Pullman Melbourne On the Park

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

19,493 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,415 reviews

Excellent

TripAdvisor rating 4.0/5

unhappy678 Business - 23/01/2020 TripAdvisor review

Our stay was very pleasant. The service was excellent and the Executive Lounge was a great place to relax and enjoy the service and breakfast. Close to the MCG for the function I attended and also Rod laver Arena. .

Another excellent stay

TripAdvisor rating 4.0/5

856ivanv 22/01/2020 TripAdvisor review

Another wonderful stay at the Pullman. I experienced great service from all the staff that I encountered. And it was good to see some familiar staff in the Restaurant and Bar area. My suite was clean and very comfortable as usual. The pool was great. The only negative thing I experience was that I noticed that there was less selection for breakfast then there had been on my past visits. But as it was a quiet time over Christmas perhaps the hotel had minimised the menu. Great stay look forward to staying again

Dear Guest, Thank you for the great review of our hotel! We will be sure to share your feedback with our Breakfast team as we constantly change our offerings throughout the year. We are glad that you enjoyed your experience with us and trust that you had an enjoyable Christmas and New Year period. All the very best for 2020 and we look forward to welcoming you back the next time you visit Melbourne.

Lovely staff at reception

Customer review rating 4.3/5

Phil C. Couples - 21/01/2020 Confirmed reviews ALL

This was an excellent night for us. The reception staff were wonderful Sonia greeted us and upgraded our room as I was taking my wife out for a special occasion. The bar was excellent as we enjoyed a cocktail together.

Dear Phil, We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Keiko Kinross Assistant Manager

Extremely poor status recognition. Why bother with a loyalty program?

Customer review rating 4.3/5

Pezhman S. Families - 21/01/2020 Confirmed reviews ALL

Overall, it was a good stay. Not terrible and certainly nothing spectacular. As a platinum Accor member, I had some expectations that at least we were going to be treated like valuable guests, however that was not the case. Other than the exec lounge privileges, there was virtually no other entitlement or perk which would normally apply to elite status members were afforded. The rooms were extremely old with furnishings that looked decades out of fashion. Ironically though the only item in our room which was from this century (the lcd TV) was not working properly. On the last day, I had to fight to get a late check out, hotel was nowhere near capacity so couldn’t understand why it was so hard. Have spoken to the GM’s assistant two or three times since my departure as I’m still yet to be fully credited with the right loyalty points for this stay. Such a poor status recognition here at one of Accor’s supposedly top notch brands. I chose this hotel because of Accor membership. Not sure whether I’m getting value for my loyalty.

A great, relaxing stay in a wonderful location

Customer review rating 4.3/5

Paul Business - 21/01/2020 Confirmed reviews ALL

Perfect location & atmosphere for my recent business trip to Melbourne. Staff were very helpful & friendly - the room was clean & comfortable plus breakfast was fantastic.

Dear Paul, Thank you for your loyalty and for the great review of our hotel! We are glad that you enjoyed your experience with us and hope to see you again very soon. All the very best from our team to you for 2020. Sincerely, Keiko Kinross Assistant Manager
Customer review rating 4.3/5

Wayne D. Business - 20/01/2020 Confirmed reviews ALL

As always, professional and friendly.

Dear Wayne, We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback from valued returning guests such as yourself. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sonia Anand Assistant Manager

Great place with wonderful and friendly staff

Customer review rating 4.3/5

Chang K. L. Couples - 20/01/2020 Confirmed reviews ALL

Been staying in this hotel a few times. Easy access to the city and elsewhere by trams and MET. The executive lounge provide reasonable snacks and we were well looked after by DJ Singh who well looked after our needs, The restaurant dinner menu choice is very limited,

Dear Chang, We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team and in particular DJ. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sonia Anand Assistant Manager

A very relaxing stay in a great location

Customer review rating 4.3/5

Glen T. Couples - 20/01/2020 Confirmed reviews ALL

A great experience, with excellent staff interaction. The staff were very friendly, and helpful, enjoying a joke in our discussions. The room was satisfactory, the bed was fantastic, and the view from our 10th floor showed all the effect of the smoke haze during our stay. My only criticism is the toilet flush, weak as it is, and having the shower in the bath - as I get older, I appreciate a walk-in shower! But I believe you are refurbishing the rooms in the near future, so those criticisms should disappear. I have stayed at this Hotel many times over many years, back to the Hilton day’s, and always enjoyed our stay. The lounge area is a very relaxing place to come to at the end of the day, adding to the experience. Many thanks to your staff for an enjoyable stay.

Dear Glen, Thank you for the great review of our hotel! We appreciate your feedback regarding the bathroom and are pleased that we are now in the final stage of planning our renovations which will commence in the coming months. We are glad that you otherwise enjoyed your experience with us and hope to see you again very soon. Sincerely, Keiko Kinross Assistant Manager

Relaxing Stay

Customer review rating 4.3/5

Harry O. Business - 20/01/2020 Confirmed reviews ALL

Location next to the Fitzroy Gardens was ideal for long walks and short jogs.

Dear Harry, Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us and hope to see you again very soon. Sincerely, Keiko Kinross Assistant Manager

Good standard and quality but some poor communication and closed restaurant was a let down for otherwise a nice stay

Customer review rating 4.3/5

David Couples - 20/01/2020 Confirmed reviews ALL

Location is really good for those wanting to go to the sporting events or stay in a slightly quieter spot just on the edge of the city with a nice outlook over the parks and sporting areas. The lobby, bar and restaurant area has recently been upgraded very nicely and I believe they are slowly upgrading the rest of the hotel. Rooms are still very nice clean and comfortable but feeling a little bit outdated in design—upgrade will make this place more interesting and deserving of another visit. Disappointingly as we were looking forward to it but the restaurant was closed for dinner while we were there which was not mentioned before arrival and we actually received an email with details to contact the restaurant for bookings before arrival. We ate at the bar one night which was actually very nice but still a limited menu so chose to eat out other nights. Being just out of the city, it is not in the free tram area and being we do not have a card for Melbourne trams, we ended up taking taxis into the city or walking. We were contacted before our stay via email and then via phone to check for anything they can do and as Gold members we were offered an upgrade which they were going to record but obviously never did. We got an upgrade of sorts when we asked but was a different upgrade than what was discussed on the phone. Obviously a small issue with communication within their organisation. Parking was very expensive at $35- a night for out of the city accommodation. Street parking is available for overnight and Sat afternoon and all day Sunday in the street at the side along the park. I would stay again, especially when they get through the remodelling. The bar area and bar staff were extremely good and mixed up different cocktails and had a good wine selection

Good standard and quality but some poor communication and closed restaurant was a let down for otherwise a nice stay

TripAdvisor rating 4.0/5

DSR67 Couples - 20/01/2020 TripAdvisor review

Location is really good for those wanting to go to the sporting events or stay in a slightly quieter spot just on the edge of the city with a nice outlook over the parks and sporting areas. The lobby, bar and restaurant area has recently been upgraded very nicely and I believe they are slowly upgrading the rest of the hotel. Rooms are still very nice clean and comfortable but feeling a little bit outdated in design—upgrade will make this place more interesting and deserving of another visit. Disappointingly as we were looking forward to it but the restaurant was closed for dinner while we were there which was not mentioned before arrival and we actually received an email with details to contact the restaurant for bookings before arrival. We ate at the bar one night which was actually very nice but still a limited menu so chose to eat out other nights. Being just out of the city, it is not in the free tram area and being we do not have a card for Melbourne trams, we ended up taking taxis into the city or walking. We were contacted before our stay via email and then via phone to check for anything they can do and as Gold members we were offered an upgrade which they were going to record but obviously never did. We got an upgrade of sorts when we asked but was a different upgrade than what was discussed on the phone. Obviously a small issue with communication within their organisation. Parking was very expensive at $35- a night for out of the city accommodation. Street parking is available for overnight and Sat afternoon and all day Sunday in the street at the side along the park. I would stay again, especially when they get through the remodelling. The bar area and bar staff were extremely good and mixed up different cocktails and had a good wine selection.

Great stay

Customer review rating 4.3/5

Anonymous Families - 19/01/2020 Confirmed reviews ALL

Great location next to the station

Dear Graham, Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us and hope to see you again very soon. Sincerely, Sonia Anand Assistant Manager
Customer review rating 4.3/5

Peter R. Families - 19/01/2020 Confirmed reviews ALL

I enjoyed the city views And location.

Dear Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us and hope to see you again very soon. Sincerely, Sonia Anand Assistant Manager

Girls weekend

Customer review rating 4.3/5

Alison T. Friends - 17/01/2020 Confirmed reviews ALL

Pleasant and enjoyable... Loved our welcome drink...

Dear Wayne , Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us and loved the welcome drink. It will be our pleasure to welcome you back to the hotel. Sincerely, Sonia Anand

Great location, room comfortable, bar great spot to relax.

Customer review rating 4.3/5

Anonymous Couples - 17/01/2020 Confirmed reviews ALL

As above,

Dear Garry , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I am glad to hear that you liked the location of the Hotel and had a nice experience with us. I have noted your comments regarding some facilities need attention and I would like you to tell you that we are currently in the planning stages for our upcoming renovations project which is due to commence very soon. This refresh should hopefully address your concerns. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Sonia Anand Assistant Manager

Disappointing

Customer review rating 4.3/5

Anonymous Couples - 16/01/2020 Confirmed reviews ALL

Found out restaurant closed for duration of stay. Advised we could order meals from bar menu & eat in bar area. The restaurant closure was not advertised on website when we booked. Had to phone & request breakfast menu's also bathrobes for our room & our complimentary water. Food on breakfast tray delivered without any food covers & hot food cold. At checkout we were told we could have ordered off a more extensive menu for our dinners. Very disappointing stay as had previously stayed in Nov 19 & couldn't fault experience then.

A great day stay!

Customer review rating 4.3/5

T E. Business - 16/01/2020 Confirmed reviews ALL

Friendly staff, beautiful rooms and easy to use for Dayuse. Very happy to stay again

Dear Tiffany , Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us and hope to see you again very soon. Sincerely, Sonia Anand Assistant manager

nice

Customer review rating 4.3/5

Peter C. Business - 16/01/2020 Confirmed reviews ALL

was quiet and as expected

Dear Peter , Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us and hope to see you again very soon. Sincerely, Samiul Islam Assistant Manager

Worthy recognition for excellent service with upmost integrity, and sincere respect for your house quests.

Customer review rating 4.3/5

Mr G. W. B. Couples - 16/01/2020 Confirmed reviews ALL

All the Pullman Melbourne on the Park staff provided commendable service. Room 14-16, king bed within the spacious floor plan, a classic conservative interior. Northerly aspect provides a peaceful overview of Melbourne’s majestic Treasury Gardens. Superior accommodation upon the CBD fringe. . . Will enquire Accore membership offer. . . Geoff B.

Dear Geoffery , We very much appreciate your comments regarding your experience at the Pullman Melbourne On the Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samiul Islam Assistant Manager

Very satisfied. We always love staying at the Pullmam

Customer review rating 4.3/5

Liz S. Families - 16/01/2020 Confirmed reviews ALL

Check in and check out perfect. Room was lovely. Views amazing! Only hiccup was we had booked for three, although short notice the bed was not made up, so staff advised they would arrange this. When we returned after tea about 8pm, it was still not done! We had to ring to arrange it again. This is not reflective of a high level hotel.

Dear Elizabeth , Thank you for the great review of our hotel! Please accept my sincere apology for the sofa bed. We are glad that you enjoyed your experience with us and hope to see you again very soon. Sincerely, Samiul Islam Assistant Manager
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