The Adnate Perth - Art Series 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,792 reviews

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Description

Hotel extras

  • The Adnate welcomes all guests to experience one of Perths most immersive boutique hotels

  • In Room Art Library - Unwind with our variety of art books, leaving you feeling inspired.

  • In Room Art Documentary - View our exclusive documentary on the amazing career of Matt Adnate

  • Design-inspired interiors and giclée prints of Adnate's most-recognised works.

  • Adnate artwork, open plan, art library, art channel, Mini-bar, separate sink, Smart TV, Foxtel

Our accommodation(s)

Hotel location

The Adnate Perth - Art Series

900 Hay Street
6000 PERTH
Australia

GPS:-31.952036, 115.852756

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAHA Poolside Bar and Kitchen

A chic, music-inspired restaurant and bar with urban interiors and flavoursome food & drinks. Discvoer summertime vibes all year-round with an outdoor pool, DJ decks and sun lounges at BAHA Poolside Bar and Kitchen.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,792 reviews

TripAdvisor Rating  4.5/5  182 reviews

Certificate of excellence 2024

Comfortable stay

Customer review rating 4.0/5

Terry Couples - Confirmed reviews ALL

A lovely room. The restaurant for breakfast was severly understaffed with a lot of disgruntled customers waiting to enter but no one on attendance. Long wait to enter. No cutlery and run out of bowls, had to ask staff in kitchen. Came back half hour later and no cutlery again. Some extra staff is needed. The environment was otherwise was pleasant.

Dear TERRY C., Thank you for taking the time to tell us about your experience at the The Adnate Perth - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem to our food and Beverage Manager and allocate more staff on busy days and prevent future occurrence. Our sincere apologies again that you had to face this uncomfortable experience during your stay We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rach Manager on Duty

Well located.

Customer review rating 4.5/5

Steve Couples - Confirmed reviews ALL

We had a great stay in Adnate hotel. Clean room with great view. The bed is very comfortable too.

Dear Stephen L., We very much appreciate your comments regarding your stay at the The Adnate Perth - Art Series. It is always a pleasure to receive genuine feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rach Manager on Duty

Didn't meet expectations

Customer review rating 2.0/5

Ruth Couples - Confirmed reviews ALL

We arrived at the hotel at approximately 9.15 - 9.30pm on Saturday evening. The reception area had a very bad smell, like gas or sewage. The staff were pleasant and friendly but didn't advise that there is an extra charge if paying by credit card. When I queried it she apologised and offered a drinks voucher. When we queried about having a meal we were advised that the restaurant was closed. This was a Saturday night in a major city!!! We were advised that we could access room service but when we looked at the menu we found it lacking in choice and very expensive. However we decided to go get a drink from the bar with our vouchers and contemplate the room service menu, but when we arrived we were advised it too had just closed! The room itself is a large space which is appreciated. However it is really starting to show its age with wear and tear, stains on the carpet and walls etc. To be honest it felt a but grubby. The space would benefit from a small sofa or similar to watch TV from. The bathroom however is great, fantastic shower with two shower head choices. Large open shower stall. We tried the bar the following day, Sunday afternoon, and again it was closed. We went to talk to reception who called the bar manager who said they will come up and help us, which was appreciated . Over all this hotel was a disappointment.

Dear RUTH Thank you for taking the time to tell us about your experience at the The Adnate Perth - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. . Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence about the menu, the credit card surcharges and the smell from our lobby area. We are sincerely ashamed that you haven't enjoyed your stay at the adnate Hotel due to those inconveniences . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rach Manager on Duty

Pleasantly surprise

Customer review rating 5.0/5

Thu N. Couples - Confirmed reviews ALL

Central city location. Staff is really friendly and helpful. Bed is comfy and room services are excellent.

Dear THI We very much appreciate your comments regarding your stay at the The Adnate Perth - Art Series. It is always a pleasure to receive genuine feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rach Manager On duty

Ok Stay within the Accor Group in Perth

Customer review rating 2.5/5

Soon Families - Confirmed reviews ALL

Initial engagement via emails was slow and not really responsive, however reception was great during check in and room is really good. Though the key card is annoying as sometimes it doesn't work so I would probably give this amiss next time comparing with other Accor properties like Novotel.

Dear SOON We very much appreciate your comments regarding your stay at the The Adnate Perth - Art Series. Thanking you for your loyalty with Accor for so many years It is always a pleasure to receive genuine feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our sincere apologies for our keys not being smooth enough- Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rach Manager on Duty

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Other web-users rate our hotel

  • 1,005 reviews 9.6/10 Location
  • 1,388 reviews 8.1/10 Room
  • 1,188 reviews 8.1/10 Service
  • 17 reviews 7.3/10 WiFi
  • 651 reviews 7.9/10 Comfort
  • 485 reviews 6.9/10 Breakfast
  • 483 reviews 7.7/10 Cleanliness
  • 432 reviews 9.1/10 Vibe

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