The Adnate Perth - Art Series 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,729 reviews

The Adnate Perth - Art Series - Image 1
The Adnate Perth - Art Series - Image 2
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900 Hay Street, 6000 PERTH, Australia

Description

Hotel extras

  • The Adnate welcomes all guests to experience one of Perths most immersive boutique hotels

  • In Room Art Library - Unwind with our variety of art books, leaving you feeling inspired.

  • In Room Art Documentary - View our exclusive documentary on the amazing career of Matt Adnate

  • Design-inspired interiors and giclée prints of Adnate's most-recognised works.

  • Adnate artwork, open plan, art library, art channel, Mini-bar, separate sink, Smart TV, Foxtel

Our accommodation(s)

Hotel location

The Adnate Perth - Art Series

900 Hay Street
6000 PERTH
Australia

GPS:-31.952036, 115.852756

Telephone
Fax +61 3 8548 1999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAHA Poolside Bar and Kitchen

A chic, music-inspired restaurant and bar with urban interiors and flavoursome food & drinks. Discvoer summertime vibes all year-round with an outdoor pool, DJ decks and sun lounges at BAHA Poolside Bar and Kitchen.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,729 reviews

Customer review rating 4.5/5

Nikita K. Business - Confirmed reviews ALL

Spacious and well located hotel with all necessary amenities and attentive reception.

Dear Nikita, Thank you for taking the time to share your feedback following your recent stay at The Adnate Perth. We are delighted to hear you enjoyed our spacious rooms, central CBD location, and the attentive service provided by our reception team. It is also wonderful to know that our cleanliness standards, check-in experience, and sustainability efforts contributed positively to your stay. We truly appreciate your recommendation and your loyalty as an ALL Classic member. We look forward to welcoming you back again on your next visit to Perth. Kind regards, Sujosh Duty Manager The Adnate Perth Art Series

Customer review rating 5.0/5

Laura G. Couples - Confirmed reviews ALL

I booked a stay with the Adnate Perth on the 8 May 2026 for my fiance's birthday. The staff were absolutely incredible, and left a lovely birthday surprise for him in the room. The room itself was gorgeous, very clean and the view from the 24 level was beautiful.

Dear Laura, Thank you for sharing such a wonderful review following your recent stay with us at The Adnate Perth. We are delighted to hear that your fiancé’s birthday celebration was made extra special, and that our team could help create a memorable experience for the occasion. It is fantastic to know you enjoyed the birthday surprise, the cleanliness and design of the room, and the beautiful views from Level 24. We also truly appreciate your kind comment about everything feeling intentional. That is exactly the experience we aim to create for every guest who stays with us. Thank you again for choosing to celebrate such a special occasion with us. We look forward to welcoming you both back again soon for another memorable stay. Warm regards, Sujosh Kahali Duty Manager The Adnate Perth - Art Series

Customer review rating 0.5/5

Ben B. Friends - Confirmed reviews ALL

As a Platinum member, I had certain expectations arriving at this property — none of which were met from the moment I checked in. I arrived at 2:45pm and was shown to my room, only to find the air conditioning wasn’t functioning — a serious issue in this climate. To make matters worse, the curtains had been left wide open with the afternoon sun pouring directly into the room, making it completely uncomfortable. There was no water in the fridge, which is a basic courtesy I’d expect at any level of property, let alone one that markets itself to loyal guests. When I raised the issue with the A/C, an engineer was sent to inspect the room at 3:30pm. Rather than receiving an apology or a prompt solution, I was told by a staff member that the problem existed because I had checked in early. I checked in at 2:45pm — this is not an early check-in by any reasonable standard, and frankly that response was both dismissive and unacceptable. A room should be fully operational before a guest is handed a key, regardless of the time. At no point during my arrival or thereafter was my Platinum status acknowledged — no welcome, no recognition, no gesture of any kind. For a loyalty programme that promises elevated service, this was a complete oversight. The combination of a non-functioning A/C, an unprepared room, blame being directed at the guest, and zero recognition of loyalty status makes this one of the most disappointing hotel experiences I’ve had. I hope management takes this feedback seriously — the standards here need significant improvement.

Dear Ben, Thank you for taking the time to share your feedback. We are sorry to hear that your recent stay did not reflect the experience you expected, particularly regarding the air conditioning issue and the way the situation was communicated during your arrival. We understand how frustrating it would have been to enter a room that was not at a comfortable temperature. We also acknowledge your comments regarding member recognition. ALL loyalty recognition is an important part of the guest experience, and we regret that this aspect of your stay left you disappointed. Your feedback has been shared with the relevant teams so we can review both the room readiness process and the communication provided during check-in. While we are pleased to see positive ratings for cleanliness, WiFi, sustainability initiatives, and your booking experience, we understand these did not outweigh the concerns raised during your stay. Thank you again for bringing this to our attention. We appreciate your loyalty to Accor and hope we may have the opportunity to provide you with a more seamless experience in the future. Kind regards, Sujosh Kahali Duty Manager The Adnate Perth - Art Series

Customer review rating 3.5/5

Rae M. Business - Confirmed reviews ALL

Unfortunately I was very disappointed as I had asked for a late check out which I would pay for and advised that was fine and I could stay in my room for the day. However seems the next day it wasn’t as I was informed the hotel was full. I checked online in the morning after I was informed of this and it was showing rooms available. I packed up, stored my bags and wandered the streets for the day. I returned to the hotel late afternoon and spent time at the restaurant/bar/ pool area until it was time to go to the airport. My flight was not until 11pm, hence my late check out request. It was a very long day. The staff in this area were very nice. I had one beverage which also was nice. I did check online again and by the afternoon the hotel showed it was full. I really do not know what happened but I was not impressed. Also when I went to pay my account a room upgrade had been added! I did not receive an upgrade I was in the room I had booked and paid for! This was corrected by the receptionist. Also not impressed. On another note, I used your gym. Several machines were broken, a very tired outdated gym. Your hotel is nice, in a good location, the restaurant, bar and pool area are very pleasant. My room was nice, what I paid for. My experience was not a happy one however.

Dear Rae, Thank you for taking the time to share your detailed feedback. I am sorry to hear about the confusion around your late check-out request and the inconvenience this caused on the day of your departure. I understand how disruptive it would have been to adjust your plans after expecting to remain in your room longer, especially with a late evening flight. Regarding the late check-out, I acknowledge your frustration and will ensure this is reviewed with the team so we can better align communication and availability checks before confirming such requests. I also apologise for the error related to the room upgrade charge. This should not have appeared on your account, and I am glad it was corrected promptly at reception, but I understand the frustration this would have caused at the time. Your comments regarding the gym condition and cleanliness have also been noted and shared with the relevant teams for follow up. We are pleased to hear you enjoyed the restaurant, bar, pool area, and found the team there welcoming. However, it is clear there were several service inconsistencies during your stay, and we appreciate you bringing them to our attention. Kind regards, Sujosh Kahali Duty Manager The Adnate Perth - Art Series

Customer review rating 4.5/5

David C. Couples - Confirmed reviews ALL

We were very impressed with all aspects of the Adnate, its in a great location, the staff were friendly and helpful. We will definitely be staying there again.

Dear David, Thank you for taking the time to share your feedback following your recent stay with us. I am delighted to hear that you were impressed with your first experience at The Adnate. It is wonderful to know that you enjoyed our location and found the team friendly and helpful throughout your stay. We truly appreciate your kind words and are pleased to hear that you would stay with us again. We look forward to welcoming you back on your next visit to Perth. Kind regards, Sujosh Duty Manager The Adnate Perth Art Series

Other web-users rate our hotel

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  • 338 reviews 8.8/10 Vibe

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