Novotel Sharm El Sheikh 5 stars

Customer review rating (ALL Rating) 4.7/5 331 reviews

Best price
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Novotel Sharm El Sheikh - Image 1
Novotel Sharm El Sheikh - Image 2
Novotel Sharm El Sheikh - Image 3
Novotel Sharm El Sheikh - Image 4
Naama Bay, 46619 SHARM EL SHEIKH, Egypt

Description

Hotel extras

  • In the heart of Naama Bay

  • Private beach

  • Free WIFI in public areas

  • Spa and fitness facilities

  • Dedicated kids' club

Our accommodation(s)

Hotel location

Novotel Sharm El Sheikh

Naama Bay
46619 SHARM EL SHEIKH
Egypt

GPS:27.914611, 34.331555

Telephone
Fax +20 69 3600193

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  331 reviews

TripAdvisor Rating  4.6/5  5,712 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Hamdy M. Families - Confirmed reviews ALL

Very nice

Dear Hamdy M., Thank you for your kind words regarding our reception team. We take great pride in providing excellent customer service and it is gratifying to hear that you had a positive experience with us. Your feedback serves as a great motivation for our staff to continue delivering exceptional service. Best regards, M. El Amry General Manager

Customer review rating 5.0/5

Mohamed M. Solo - Confirmed reviews ALL

Good Reception Welcome

Dear Mohamed M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your experience and appreciated the warm welcome from our reception team. Our staff strives to provide exceptional service, and it is gratifying to know that we met your expectations. We look forward to welcoming you back to Novotel Sharm El Sheikh in the future. Mohamed El Amry General Manager

Good for the price bad barmens

TripAdvisor rating 4.0/5

arturas k TripAdvisor review

Everything was good , we were in second line of hotel so there is 5 min walk to get to next Novotel next to sea side.The only thing i didnt like and writing this coment is barmens at main seaside bar. They get too cocky and if not payed extra money serving is very poor and they treat customers really bad...

Dear Arturas, Thank you very much for sharing your feedback and for choosing to stay with us. We are glad to hear that overall your stay was enjoyable and that you appreciated the hotel facilities, including the convenient access between the second line and the seaside area. We appreciate your observations regarding the main seaside bar. Your comments are valuable and will be shared with the team to help ensure a consistently high level of service for all our guests. Thank you again for taking the time to provide your feedback. We look forward to welcoming you back for another enjoyable stay. Best regards, Mohamed El Amry General Manager

Customer review rating 5.0/5

Abanob F. Families - Confirmed reviews ALL

I had an amazing stay at Novotel Sharm! The hotel overall was fantastic , the beach, pool, and restaurant entertainment were all excellent and made my vacation unforgettable. A huge thank you to the staff, especially Guest Relations Manager Mr. Tawfik and Esraa, Mr Ehab for assisting me doing my booking . for their outstanding hospitality and care. The reception team was friendly and efficient, and the restaurant staff provided great service with delicious food every day. Highly recommend Novotel Sharm for anyone looking for comfort, relaxation, and warm hospitality. I’ll definitely be coming back!

Dear Abanob F., Thank you for taking the time to share your delightful experience at Novotel Sharm El Sheikh. We are thrilled to hear that you found our hotel fantastic and enjoyed the amenities, including the beach, pool, and restaurant entertainment. Your kind words regarding our staff, particularly Mr. Tawfik, Esraa, and Mr. Ehab, are greatly appreciated. We pride ourselves on our team's dedication to providing exceptional service and ensuring our guests have a memorable stay. It is rewarding to know that their efforts contributed to your enjoyable vacation. We look forward to welcoming you back for another relaxing and comfortable experience in the future. Best regards, Novotel Sharm El Sheikh

Not a 5 star hotel

TripAdvisor rating 2.0/5

Frippelina Solo travel - TripAdvisor review

My first impression wasn’t great. At reception when trying to check in I was told I had to pay $100 or leave my passport behind due to too little luggage. I only had a cabin bag due to the restrictions on my flight ticket. I had to argue this case and after a phone all to the manager the man in reception would allow me to check in and to upgrade me to a family room. That was not what I had booked and I told him, but no it now had to be the family room. The overall room was very basic and not 5 star at all. The only toiletries was a shower cap and some half empty dirty shampoo and soap bottles. I have had more toiletries in a basic hotel before. The mirror is falling apart and had old toothpaste both in a clump in it and smeared on the glass. The toilet is in a separate room with no hand basin so you would need to get to the main bathroom to wash your hands after. The bed had plastic bed cover which made the whole sleeping experience bad the first night as it made me very sweaty. The food is ok. The best things with this place is the location and 3 staff that have been so nice and helpful throughout. 1- the young guy at the dinner service, Mohammed I believe his name is, was so kind and always helpful. 2- the make in reception at the beach wing that helped me trying to contact the excursion provider when they never turned up. I believe his name also was Mohammed 3- the young guy that always was there to help all the people over the streets especially when when the traffic was being hectic. Unfortunately I don’t know his name.

Dear Fripellina, Thank you for sharing your detailed impressions of your stay. We are pleased to hear that you appreciated our location and found certain members of our team—Mohammed from dinner service, Mohammed from the beach wing reception, and the young gentleman assisting guests near the streets—particularly helpful and attentive. We will be sure to share your kind words with them. Your observations regarding the check-in process, room setup, and amenities are valuable and provide important insights for our ongoing attention to guest experience. We appreciate you taking the time to share your thoughts and hope to have the opportunity to welcome you again, offering an experience that highlights the aspects you enjoyed most. Best regards, Mohamed El Amry General Manager

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Other web-users rate our hotel

  • 852 reviews 9.4/10 Location
  • 1,125 reviews 8.8/10 Room
  • 2,847 reviews 9.3/10 Service
  • 46 reviews 7.4/10 WiFi
  • 1,269 reviews 9.4/10 Beach
  • 707 reviews 8.9/10 Cleanliness
  • 410 reviews 9.1/10 Vibe
  • 346 reviews 8.7/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.