Novotel Sharm El Sheikh Hotel 5 stars

It was one of the better hotels in the area. However, I expected alot more for a 5 star hotel. While the hotel provides good service, it is let down by the old furnishings in the rooms which really need an upgrade and replacement.

It was amazing holiday thank you for making me feel welcome

Fantastic, relaxing, great to stay in this place, I think I have what I expected in Novotel hotel

the hotel is on a good location nearby almost everything,the staff were great from the reception to the management level and I have to mention Mr. Ashraf Rabie who sent us a complimentary dinner because of the delay on delivering the lunch from room service,without a complaint from me. I'd like to thank Mr. Romal also who was always following up and asking if everything is ok which reflect the professional manner of dealing with the guests and a very well trained managers.

What extremely stay on the of tbe best hotel you can stay ever

We were so happy and your staff were so helpful and friendly

The service in hotel restaurant very very slow and the room service very slow too cause when i just ordered ice or even towel you need to call them many times to get your order and really make my sad 👎🏻

We've got a great stay at Novotel Sharm el Shiekh (palm wing). Quick, easy check-in and receiving the room early (this was pleasant). The staff was friendly and always smiling. They make a great warm atmosphere around. The room was spacious, clean, nice view and good room service. The Restaurant was very satisfying, variety of tasty meals, salads, beverages and desserts. The pools are always clean and warm. The Beach was fantastic, safe and wonderfully beautiful coral reef. The animation team was well managed and brought us fun, either in Palm or the Beach side. Pick-up and drop off from and to the bus station was perfect with a respectful driver. We've received many facilities during our stay, and we'd like to thank Mr. Mohamed Kamal (Front Office Manager) for his professionalism and caring. He followed up with us to make sure everything was good. He actually made our stay Perfect. We are very satisfied and we are going to recommend Accor Hotels in general and Novotel specifically to our friends.

I expected better facilities and better internet connection. The hotel did not have business centre. The reputation of the hotel was saved by the employees who were just amazing!

Hotel is clean with great swimming pools.access to beach is the main obstacle as beach from the garden view rooms are far away. However, I recommended the hotel for descent stay. Breakfast is excellent with plenty of options.

i love this hotel, every thing is exactly what we needed, best Novotel staff ever i will defiantly coming back, and the restaurants are very spot-on, the pool was very nice with all the shows, the dance group was very nice

Words are not enough to describe the employees that are the real image of Novotel Hotel Palm. Mohammad abdulhadi the receptionist , Ashraf Rabih the Restaurant Manager, Chef Hashem and His team , Mohammad el safty Front desk manager and Roma the public relations manager. Also i would like the security and housekeeping team. All the staff was friendly and mire like a family

Really, no words can describe that amazing stay!! Nice hotel, friendly staff, best view over The Red Sea. Special thanks goes to the smart and gentleman Mr. Mohammed Mousa who did all his best to make our stay a memorable one. Thank you Novotel family and looking forward to see you soon.

Very nice experience staying in novtel hotel and thx for roma he do the best for me and my family

It was more than what I thought. Since the staff was very helpful in supporting the great Relationship Manager Mr. Roma, who fulfill our desire as visitors, we feel home. Great hosting, and keep it up on that level