Novotel Sharm El Sheikh 5 stars

Customer review rating (ALL Rating) 4.7/5 158 reviews

Hotel extras

  • In the heart of Naama Bay

  • Private beach

  • Free WIFI in public areas

  • Spa and fitness facilities

  • Dedicated kids' club

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Hotel location

Novotel Sharm El Sheikh

Naama Bay
46619 SHARM EL SHEIKH
Egypt

GPS:27.914611, 34.331555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  158 reviews

TripAdvisor Rating  4.5/5  4,911 reviews

Just amazing!

TripAdvisor rating 5.0/5

Anush K TripAdvisor review

Planning our family vacation this year we didn’t even expect to have the best vacation ever. I believe we enjoyed it mostly because we have chosen the best hotel in Sharm. The super friendly staff was doing their best to make sure we feel comfortable like at home. Novotel is really clean and comfortable, the breakfast is just amazing, pick whatever you want, the variety was really wide. We are coming back again for sure. We can’t thank you enough for the wonderful experience we had in your hotel.

Dear Anush, Let me thank you for your time and your impressions that you shared. Each of our guests is very important to us and we look forward to welcoming you back to the hotel. Sincerely, Mohamed El Amri General manager

Ottimo

TripAdvisor rating 4.0/5

adri_nc588 TripAdvisor review

Ottimo hotel, buon civo, dipendenti molto amabile. Le picole situazioni avenute sono state risolte tempestivamente e con profezionalità. Grazie Adriàn e Ross Great hotel, good service, very amiable employees. The small situations that arose were resolved promptly and professionally. Thank you

I recommend this hotel with all my heart

TripAdvisor rating 5.0/5

759mihaelad TripAdvisor review

Novotel Hotel Sharm El Sheikh is an excellent 5 stars hotel with excellent location, extremely clean and comfortable , very delicious food, Swedish buffet with varied food for all tastes, special Swedish buffet for children, fun activities such as yoga on the beach, foam party, wonderful flying jet ski show on the pool, playground for children, massage, fitness room at the hotel, bar and terrace with different shows every evening, including dances for children, karaoke or belly dance. You will found all you want and much more to have the most wonderful and relaxed vacation. Upon arrival we were warmly welcomed by the friendly reception staff , he makes our trip more interesting with his advices and tips about the city, glass-bottomed boat trip to see the coral barrier and colorful fish , trips to tourist attractions such as: visit to the old center, the new center of the city or a trip to Mount Sinai to the Saint Catherine monastery to see the sunrise from the top of the mountain and the place where God gave to Moses the Tablets of the Law. Would definetely recommend Novotel Hotel to everybody and we will be back next year! It's a true sample of excellent hospitality.

Dear Guest. On behalf of all Novotel Sharm El Sheikh team we would like thank you for choosing our hotel for your vacation. We highly appreciate your high rating of our Resort. We are delighted to know that you was satisfied with the hotel facilities and services and your holiday at Novotel Sharm El Sheikh was nice. It was our pleasure to look after you during this period and we will be glad to welcoming you back in the nearest future. Sincerely, Mohamed El Amry General Manager

I recommend this hotel with all my heart

Customer review rating 5.0/5

Mihaela D. Families - Confirmed reviews ALL

Novotel Hotel Sharm El Sheikh is an excellent 5 stars hotel with excellent location, extremely clean and comfortable , very delicious food, Swedish buffet with varied food for all tastes, special Swedish buffet for children, fun activities such as yoga on the beach, foam party, wonderful flying jet ski show on the pool, playground for children, massage, fitness room at the hotel, bar and terrace with different shows every evening, including dances for children, karaoke or belly dance. You will found all you want and much more to have the most wonderful and relaxed vacation. Upon arrival we were warmly welcomed by the friendly reception staff , he makes our trip more interesting with his advices and tips about the city, glass-bottomed boat trip to see the coral barrier and colorful fish , trips to tourist attractions such as: visit to the old center, the new center of the city or a trip to Mount Sinai to the Saint Catherine monastery to see the sunrise from the top of the mountain and the place where God gave to Moses the Tablets of the Law. Would definetely recommend Novotel Hotel to everybody and we will be back next year! It's a true sample of excellent hospitality.

Dear Mihaela D., We very much appreciate your comments regarding your stay at the Novotel Sharm El Sheikh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Amry General Manager

Worrying lack of customer service

TripAdvisor rating 1.0/5

Clara G TripAdvisor review

We have not even been to the hotel yet and I am questioning our choice! We are booked into the hotel at the beginning of June 2023 but due to a change in our flight schedule we are due to arrive a day later than anticipated (and booked). I have been trying to contact the hotel to change our dates accordingly. I have tried by telephone (at least 20 times - from Ireland! So not cheap!) and it is either unanswered or when it is answered I am unceremoniously put on hold without any explanation and then ultimately cut off. I have also sent an email which has remained unanswered. I note the hotel manager seems to see and respond to the reviews on here and am relying on this as the only method of reliably contacting the hotel. I await with interest to see if this works. Our booking reference is: MBWDDQBN.

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Other web-users rate our hotel

  • 1,049 reviews 9.5/10 Location
  • 1,441 reviews 8.3/10 Room
  • 5,123 reviews 9.6/10 Service
  • 191 reviews 3.2/10 WiFi
  • 2,261 reviews 9.6/10 Beach
  • 813 reviews 9.1/10 Cleanliness
  • 800 reviews 9/10 Amenities
  • 451 reviews 7.7/10 Vibe

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