Mövenpick Sharm El Sheikh 5 stars

Customer review rating (ALL Rating) 4.4/5 968 reviews

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Naama Bay 46619 South Sinai, 46619 SHARM EL SHEIKH, Egypt

Description

Hotel extras

  • 5 private beaches with direct sea access

  • Diving centre

  • Horse stables

  • Wellness Centre

  • Rooms with Sea View

Our accommodation(s)

Hotel location

Mövenpick Sharm El Sheikh

Naama Bay 46619 South Sinai
46619 SHARM EL SHEIKH
Egypt

GPS:27.913761, 34.340279

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  968 reviews

Customer review rating 4.0/5

Abdullah B. Families - Confirmed reviews ALL

I recently had the pleasure of staying at the Mövenpick Resort Sharm El Sheikh, and it was one of the best experiences I’ve had. Highly recommended for all travelers. What I loved about my stay: • The View: The hotel’s location is unmatched, offering one of the most beautiful panoramic vistas of the entire Naama Bay. • Exceptional Restaurant Staff: A massive thank you to the restaurant team, especially Mr. Sherif, Mohamed Abdel Moati, Mohamed El Sayed, and Abdelrahman. • Hospitality: A special mention to Fatma for her beautiful smile and great hospitality. • Service & Safety: The rooms were spotlessly clean, and both the housekeeping and security teams were incredibly kind and cooperative throughout our stay. • Entertainment: The Animation Team is fantastic and full of energy. Special shout-out to Gigi for being so wonderful and kind. • Dining Quality: The food was tasty and well-prepared, though I believe the main buffet needs more variety to truly meet 5-star expectations. Areas for Improvement (All-Inclusive Experience): While the stay was overall great, I have some feedback regarding the All-Inclusive package: • Coffee & Beverage Policy: I found it very strange that between 12:00 AM and 9:00 AM, all beverages must be paid for, even for All-Inclusive guests. Being denied a simple Espresso at 6:00 AM during check-out unless I paid extra was quite disappointing for a 5-star resort experience. • Snack Variety: The snacks are quite limited—usually just a single option like a cheese sandwich and a piece of cake. I expected a much wider selection given the price difference of the All-Inclusive package. • Welcome Touch: As a Diamond Member, it would have been a nice addition to find a welcome note or a small amenity (like fruit or sweets) in the room upon arrival. While the personal invitation to El Kababgy was excellent by Kamal, front desk assistant manager, having that traditional in-room welcome as seen in many other hotels really helps round out the premium experience. Between the stunning views and the amazing team, this hotel is a gem. I truly appreciated the hospitality and hope to see these points addressed to enhance the guest experience. I will definitely be back.

Dear abdullah b., Thank you very much for your wonderful and detailed review. We are truly delighted to know that your family stay with us was such a memorable experience. Your kind words about our breathtaking views over Naama Bay, as well as your appreciation of our team, mean a great deal to us. We will be especially proud to share your compliments with Mr. Sherif, Mohamed Abdel Moati, Mohamed El Sayed, Abdelrahman, Fatma, Gigi, and the rest of our restaurant, housekeeping, security, and animation teams. They will be thrilled to know they made such a positive impact on your stay. At the same time, we sincerely appreciate your constructive feedback regarding the All-Inclusive experience. Please accept our apologies for any inconvenience caused by the beverage policy and the snack variety, as well as for not fully meeting your expectations as a Diamond Member upon arrival. Your comments have been carefully noted and shared with the relevant departments, as they are invaluable in helping us improve our services and enhance the overall guest experience. We are very pleased to hear that you intend to return, and we truly look forward to welcoming you and your family back for an even more exceptional stay. Warm regards,

Customer review rating 5.0/5

Martin S. Families - Confirmed reviews ALL

We stayed as a family of 5 in villa 3. The villa was enormous and impeccably clean. The pool was stunning as was the view. The hotel itself is absolutely incredible. Looked after to a high standard throughout Every single member of staff were very kind and friendly throughout and couldn't do enough for you. There are 4 beaches 2 of which have amazing snorkeling opportunities. We had the most wonderful week with our family and would highly recommend to anyone.

Dear Martin S., Thank you so much for your fantastic review and for choosing to stay with us for your family holiday. We are absolutely delighted to hear that you had such a wonderful experience, and that Villa 3, the stunning views, and your private pool made your stay extra special. It’s also very rewarding to know that you found the resort to be well maintained and enjoyed the unique beauty of our beaches and snorkeling spots. Your kind words about our team truly mean a lot to us. We take great pride in delivering warm and attentive service, and it’s wonderful to know that our staff made such a positive impression on your stay. Receiving a 100/100 rating from you is the highest compliment we could hope for—thank you! We are thrilled that your family had such a memorable week with us. We very much look forward to welcoming you and your family back again soon for another amazing holiday. Warm regards,

Customer review rating 3.0/5

Mohdmmed O. Families - Confirmed reviews ALL

Quite and lovely

Dear Mohdmmed O., Thank you for taking the time to share your feedback. While we are pleased to know that you found the hotel quiet and lovely, we are truly sorry to hear that the service did not meet your expectations. This is certainly not the standard we aim to deliver to our guests. Your comments are important to us, and we will review them with our team to ensure improvements are made. We would also appreciate any additional details you may wish to share, as this helps us better understand and address your concerns. We hope to have the opportunity to welcome you again in the future and provide you with a much better experience. Kind regards,

Customer review rating 5.0/5

Ayman R. Friends - Confirmed reviews ALL

A perfect stay in a perfect location with an amazing beach with a lot of activities

Dear Ayman R., Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your stay, our location, beach, activities, and the helpfulness of our team, and that you are considering returning. We are also pleased that Ms. Menna and Mr. Mohamed from our reception team were able to assist you. At the same time, we sincerely regret the short waiting time you experienced upon arrival, and we appreciate your patience while your room was being prepared. Your comments are greatly valued and will be shared with the team. We look forward to welcoming you back again soon. Kind regards,

Customer review rating 4.0/5

Haytham G. Couples - Confirmed reviews ALL

Nice experience aside from the power outage and elevator malfunction the first couple of days

Dear Haytham G., Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our location and that, overall, you had a nice experience with us. However, we are truly sorry for the inconvenience caused by the power outage and elevator malfunction during the first days of your stay. Please accept our sincere apologies for any disruption this may have caused to your comfort. We also regret the confusion regarding the mini bar inclusions and the in-room amenities. Your comments are very important, and we will review this carefully with the relevant departments to ensure our information is accurate and clearly communicated in the future. On a positive note, we are delighted to hear your kind recognition of Aya at the front desk. She will be very happy to know she contributed positively to your satisfaction during your stay. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back in the future for a smoother and fully satisfying experience. Warm regards,

Other web-users rate our hotel

  • 1,182 reviews 9.1/10 Location
  • 2,055 reviews 8.6/10 Room
  • 4,074 reviews 9.1/10 Service
  • 254 reviews 9.8/10 WiFi
  • 1,004 reviews 8.3/10 Cleanliness
  • 983 reviews 9.7/10 Breakfast
  • 723 reviews 8.6/10 Vibe
  • 325 reviews 5.7/10 Value

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