Mövenpick Sharm El Sheikh 5 stars

Customer review rating (ALL Rating) 4.4/5 925 reviews

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Naama Bay 46619 South Sinai, 46619 SHARM EL SHEIKH, Egypt

Description

Hotel extras

  • 5 private beaches with direct sea access

  • Diving centre

  • Horse stables

  • Wellness Centre

  • Rooms with Sea View

Our accommodation(s)

Hotel location

Mövenpick Sharm El Sheikh

Naama Bay 46619 South Sinai
46619 SHARM EL SHEIKH
Egypt

GPS:27.913761, 34.340279

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  925 reviews

Customer review rating 5.0/5

Kristina A. Couples - Confirmed reviews ALL

I was very surprised of service of this hotel all it was in high level

Dear Kristina A., Thank you very much for your wonderful feedback! We are truly delighted to hear that you consider our hotel the best in Sharm and that you were pleasantly surprised by the high level of service. It is especially rewarding to know that our team’s friendliness and dedication made your stay so enjoyable. Your kind words mean a lot to all of us, and we will be very happy to share your compliments with the entire staff. We sincerely hope to welcome you back again for another memorable stay in the near future! Kind Regards,

Customer review rating 0.5/5

Jorge L. B. V. Friends - Confirmed reviews ALL

unfortunately this experience was one of the worst I have ever had. Considering the price charged and the fact that the hotel promotes itself as a five-star property, the level of service, professionalism, and food quality I encountered was completely unacceptable

Dear Jorge L. B. V., Thank you for providing such a thorough and detailed account of your experience. We are deeply sorry to hear that your stay fell so far below expectations. Your feedback regarding the condition of the common areas, elevators, and overall property maintenance is extremely concerning. Visible dirt, poor upkeep, and lack of attention to hygiene are completely unacceptable for a hotel promoting itself as five-star, and we sincerely apologize for the frustration and disappointment this caused. We are equally concerned about the breakfast experience you described. The state of the restaurant, with construction areas, dust, understaffing, and unclean tables, as well as the poor quality and presentation of the food, is far below the standard we aim to provide. The difficulties you encountered in communicating with the kitchen and the lack of basic service like water delivery or timely clearing of tables are unacceptable. This feedback will be shared directly with our culinary and restaurant management teams to ensure immediate review and improvements. It is clear that your stay was negatively impacted by multiple operational issues, including staff responsiveness, cleanliness, food quality, and property maintenance. We sincerely apologize that what should have been a comfortable and enjoyable stay turned into a stressful and disappointing experience. Please know that your concerns have been escalated to our senior management team, and we are committed to reviewing every point you raised. Guest feedback like yours is essential in helping us identify critical areas for improvement. We deeply regret that we did not provide the high-quality, well-managed, and hygienic experience that every guest deserves. We truly hope you might consider giving us another opportunity in the future to provide the exceptional five-star experience you expected and deserve. Kind Regards

Customer review rating 4.5/5

Navid M. Families - Confirmed reviews ALL

Very relaxing, food wasn’t that great though

Dear Navid M., Thank you for your feedback. We’re delighted to hear that you enjoyed our friendly staff, facilities, location, and beautiful beaches, and that your stay was relaxing. We also appreciate your comments regarding the food and will share them with our culinary team to help us improve. We hope to welcome you back for an even better experience in the future. Warm regards,

Customer review rating 4.5/5

Gemma L. Families - Confirmed reviews ALL

Amazing location and beaches, lovely room and housekeeping from Ahmed, good food, perfect pool and lovely lifeguards who were great with the kids, sorry can't remember his name. The only thing was the kids club was a bit boring. Mido at scorpion was really helpful for trips.

Dear Gemma L., Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our amazing location and beautiful beaches, as well as the lovely room and attentive housekeeping from Ahmed. It’s great to know that you appreciated the food, the pool, and our fantastic lifeguards — we’ll be sure to share your kind words with the team, especially how great they were with the kids! We’re also happy that Mido at Scorpion Bar was able to assist you with your trips — he’ll be thrilled to hear your feedback. Thank you as well for your honest comment about the kids club. We truly value your input and will share it with our team as we continuously work to improve the experience for our younger guests. We hope to welcome you and your family back again very soon for another perfect stay! Kind Regards,

Customer review rating 5.0/5

Oleg S. Couples - Confirmed reviews ALL

It was a wonderful week in February 2026. The room was very quiet and had a magnificent view. The main restaurant surprised us with fish dishes, service was very good too. 2 times we went for horse riding by the hotel - this is a real jewel of the place. Lifeguards at the beach were most friendly and served sun beds and towels for us.

Dear Oleg S., Thank you for sharing your wonderful feedback! We are delighted to hear that you enjoyed a very comfortable stay, the quiet room with a magnificent view, and the delicious fish dishes at our main restaurant. It’s fantastic that you took part in horse riding and enjoyed our beach facilities with the friendly lifeguards. Your kind words mean a lot to our team, and we will be sure to share them. We look forward to welcoming you back for another memorable stay! Warm regards,

Other web-users rate our hotel

  • 1,058 reviews 9.1/10 Location
  • 1,941 reviews 8.6/10 Room
  • 3,796 reviews 9.1/10 Service
  • 148 reviews 9.7/10 WiFi
  • 952 reviews 8.2/10 Cleanliness
  • 886 reviews 9.7/10 Breakfast
  • 684 reviews 8.6/10 Vibe
  • 304 reviews 5.8/10 Value

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