Naama Bay Promenade Beach Resort

Dear Carolina, Thank you for sharing a review of your stay at Naama Bay Promenade Beach Resort. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation. We sincerely regret reading that were taken ill during your stay and lament not being informed immediately as we would have been able to assist you. however we would like to take the opportunity to point out that our hotel, like all the hotels of our group, undergoes regular independent audits sent both by the company and the tour operators we collaborate with to ensure our strict food safety management procedures, imposed on a global level by the company, are being followed and respected at all times; under no circumstances would we put our guests health at risk, their safety being of course our main concern .Rest assured that by revising the doctor daily log book we did not received any cases from food . Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Sincerely, Hotel Management

Dear Anna , Thank you very much for sharing this great review of your recent stay at Naama Bay Promenade Beach Resort. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more, we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Hotel Management

Dear Guest, Thank you for taking the time to share your experience about Naama Bay Promenade Beach Resort. We are delighted to read you had such an enjoyable stay- thank you for your comments they have been shared with our entire team. We look forward to welcoming you back again soon. Best Regards, Hotel Management

Dear Valued Guest, Many thanks for taking the time to complete review about Naama Bay Promenade Beach Resort. All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us. It is always pleasing to hear that our guests were satisfied with the hotel facilities and service during their vacation. Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality Kind Regards, Naama Bay Promenade Beach Resort Team

Dear Valued Guest, Many thanks for taking the time to complete review about Naama Bay Promenade Beach Resort. All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us. It is always pleasing to hear that our guests were satisfied with the hotel facilities and service during their vacation. Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality Kind Regards, Naama Bay Promenade Beach Resort Team