Naama Bay Promenade Beach Resort 5 stars

Customer review rating (ALL Rating) 4.6/5 148 reviews

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Naama Bay Promenade Beach Resort - Image 1
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El Salam Road, Naama Bay, 46691 SHARM EL SHEIKH, Egypt

Description

Hotel extras

  • In the heart of Naama Bay

  • Private Sandy Beach

  • Free Wifi in public areas and rooms

  • Heated swimming pool

  • Variety of F&B offerings

Our accommodation(s)

Hotel location

Naama Bay Promenade Beach Resort

El Salam Road, Naama Bay
46691 SHARM EL SHEIKH
Egypt

GPS:27.91587895, 34.33269869567806

Telephone
Fax +20 69 3600188

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  148 reviews

TripAdvisor Rating  4.2/5  1,167 reviews

💯♥️

TripAdvisor rating 5.0/5

Александр К TripAdvisor review

So good Everything is beautiful the entire animation team is full of positive energy 🔥💯♥️♥️♥️♥️♥️♥️♥️♥️

Dear Valued Guest, Many thanks for taking the time to complete review about Naama Bay Promenade Beach Resort. All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us. It is always pleasing to hear that our guests were satisfied with the hotel facilities and service during their vacation. Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality Kind Regards, Hotel Management

Theft during spa service — hotel refused responsibility

TripAdvisor rating 1.0/5

Artur S TripAdvisor review

I stayed at Naama Bay Promenade Hotel and had a very negative experience. During a massage session at the spa located inside the hotel, $100 disappeared from my wallet. The massage therapist was alone with me in the room, and at one point I was covered with a towel for several minutes and could not see what was happening. I noticed the missing money later and immediately reported it to the hotel. Unfortunately, the hotel administration said they could not help because the spa “does not belong to the hotel”, even though it operates on hotel territory and serves hotel guests. No compensation was offered. I was told it was “my fault” and that I should have been more careful. I find this unacceptable. Guest safety should be a priority, and hotels must take responsibility for services provided on their premises. Be very careful if you use the spa services in this hotel. I would not recommend it.

Dear Artur S., Thank you for sharing your concerns regarding your recent experience at Naama Bay Promenade Beach Resort. I sincerely regret to hear about the distressing situation you encountered during your visit to our spa facilities. We take the safety and security of our guests very seriously. While I understand your frustration regarding the response provided to you, it is important to clarify that the spa operates as an independent entity, which does affect how we handle such incidents. Nevertheless, your feedback regarding guest safety is invaluable, and it will certainly be taken into consideration as we continuously strive to improve the services offered on our premises. I appreciate your understanding in this matter and hope that you may reconsider your stance on our resort in the future. Your feedback will assist us in enhancing our guest experience. Best regards, Naama Bay Promenade Beach Resort

Thanks to animation team

TripAdvisor rating 5.0/5

Valeriia V TripAdvisor review

The hotel definitely deserves 5*. Food was good, animation team was the best! Everyday was super interesting because of events created by them

Dear Valeriia V, Thank you for your kind words regarding our animation team and the food offerings. We are delighted to hear that you found the events engaging and enjoyable during your stay. Your feedback is greatly appreciated, and we hope to welcome you back soon. Best regards, Naama Bay Promenade Beach Resort

Customer review rating 4.5/5

Maria T. F. Couples - Confirmed reviews ALL

soggiorno molto picevole. Abbiamo apprezzato molto la pulizia delle camere e delle aree comuni. Ristorante efficente e ben fornito, servizio rapido. Personale gentilissimo e sempre disponibile. Consiglierò sicuramente la vostra struttura agli amici A very pleasant stay. We really appreciated the cleanliness of the rooms and common areas. The restaurant was efficient and well-stocked, with quick service. The staff was extremely kind and always available. I will definitely recommend your property to friends.

Gentile Maria t. f., La ringraziamo sinceramente per il suo feedback positivo. Siamo lieti che abbia trovato il soggiorno piacevole e che abbia apprezzato la pulizia delle camere e delle aree comuni. Il nostro ristorante si impegna a fornire un servizio rapido e di qualità, e siamo felici che abbia notato l'efficienza e la disponibilità del nostro personale. Le sue raccomandazioni agli amici ci onorano e ci motivano a continuare a offrire un servizio eccellente. Cordiali saluti, Naama Bay Promenade Beach Resort

The place is made by the people.

TripAdvisor rating 5.0/5

Vacationer721043 TripAdvisor review

I stayed on the “mountain” side over New Year’s Eve. It’s clear that the property is in need of renovation. However, everything works, and above all (which is the real point of this review) a word must be said about the staff. I worked in Sharm for several years in the past, and I know Egyptian hospitality standards from the inside — both the good and the bad. I can honestly say that I did not encounter a single person at the Naama Bay Promenade “Mountain” who was anything less than kind and smiling. We can truly speak of commitment, of a sense of mission. Whatever structural shortcomings the hotel may have are more than compensated for by the staff. Exceptional, every single one of them. A heartfelt thank you to the staff and to the F&B management in particular for the “pharaonic” New Year’s Eve buffet, and special thanks to Mr Waleed and Mr Mohammed at the Front Office: they were SUPERB. If I may allow myself one small remark: I did notice a bit of condescension toward us “across the way” when entering the “beach” side (with the exception of the Front Desk staff there, who were always kind). And considering that we initially wanted to pay an extra to stay on that side, it’s a reminder that one shouldn’t always judge someone’s wallet. In the end, though, we had a wonderful stay at “El Gabel”

Dear Valued Guest, Many thanks for taking the time to complete review about Naama Bay Promenade Beach Resort. All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us. It is always pleasing to hear that our guests were satisfied with the hotel facilities and service during their vacation. Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality Kind Regards, Hotel Management

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Other web-users rate our hotel

  • 584 reviews 9.1/10 Location
  • 718 reviews 6.7/10 Room
  • 1,655 reviews 8.8/10 Service
  • 18 reviews 9.5/10 WiFi
  • 431 reviews 7/10 Cleanliness
  • 118 reviews 7.2/10 Breakfast
  • 38 reviews 5/10 Wellness Area

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