Swissôtel Sharm El Sheikh All Inclusive Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 808 reviews

Swissôtel Sharm El Sheikh All Inclusive Collection - Image 1
Swissôtel Sharm El Sheikh All Inclusive Collection - Image 2
Swissôtel Sharm El Sheikh All Inclusive Collection - Image 3
Swissôtel Sharm El Sheikh All Inclusive Collection - Image 4
Naama Bay Sharm El Sheikh, South Sinai, Egypt, 46619 SHARM EL SHEIKH, Egypt

Description

Our accommodation(s)

Hotel location

Swissôtel Sharm El Sheikh All Inclusive Collection

Naama Bay Sharm El Sheikh, South Sinai, Egypt
46619 SHARM EL SHEIKH
Egypt

GPS:27.915817, 34.329948

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  808 reviews

Customer review rating 5.0/5

Julia M. Solo - Confirmed reviews ALL

As a single lady traveller I wanted to see how Swissotel managed my stay and I was treated extremely well, I was upgraded to a quieter room and every staff member was polite and happy and wonderful, I felt safe and special from day one and my experience will be shared amongst my fellow lady travellers and I do hope that I will one day come back to your wonderful hotel and bring many guests

Dear Ms .Julia M., Thank you for your kind words regarding your recent stay at Swissôtel Sharm El Sheikh All Inclusive Collection. We are delighted to hear that you had an amazing experience and that our team made you feel safe and special. It is our goal to provide exceptional service to all our guests, and we appreciate your recognition of our staff's efforts. We look forward to welcoming you back in the future, along with your fellow travelers. Best regards, Swissôtel Sharm El Sheikh All Inclusive Collection

Customer review rating 3.5/5

Agata Z. Families - Confirmed reviews ALL

The hotel has a beautiful, green, and very well-maintained territory with lots of plants and flowers. The entire area is clean, tidy, and pleasant to walk around. The rooms are large and spacious. Housekeeping was absolutely perfect — cleaning was done every day, floors were washed, and everything was kept very clean. We have no complaints at all about room cleaning. The reception staff was also very friendly and welcoming. Everything at the reception was pleasant and professional, with no issues or complaints whatsoever. Unfortunately, the restaurant and food experience was a big disappointment. The service is weak, and you often have to wait a long time for staff to come to your table. In other hotels of a similar level, staff approach you immediately, offering coffee, tea, or water. Here, you can sit and wait for a very long time. The food lacks variety and is very repetitive, especially breakfast. There are no food options for children at all, which is very disappointing, considering how many families with kids stay at the hotel. There is no baby food, no purees, no formula milk, and no blender for parents to prepare food for babies — something that is usually available in hotels of this level. Another major downside is the closed food displays. Even at the pool bar, the food and vegetables are behind closed counters, so guests cannot help themselves. Sometimes items are available, sometimes not, and you have to wait for staff every time. This is very inconvenient and stressful. In other hotels, guests can freely choose what and how much they want. If you arrive at the restaurant later than opening time, the food displays are often half empty, and you have to choose from what is left. This should not happen. Additionally, during our stay, all the children caught some kind of virus, possibly a stomach virus, with vomiting and diarrhea. Everyone became ill, and even after returning home, we are still recovering. Overall, the experience was not good. Would we return to this hotel? No. Our family will not come back.

Dear Agata Z., Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your kind words about our beautiful property, spacious rooms, and the impeccable housekeeping services you experienced. It is always our goal to provide a clean and pleasant environment for our guests. However, I am truly sorry to hear that your dining experience did not meet your expectations. We understand the importance of attentive service and a diverse menu, especially for families. Your insights regarding the food variety and the dining setup have been noted, and we will take them into account for future improvements. Please allow me to express our regret for the inconvenience caused by the food service and the situation regarding the closed food displays, which are indeed designed to maintain the quality and safety of our offerings. Furthermore, I am concerned to learn about the health issues experienced by the children during your stay. We prioritize the well-being of our guests and will thoroughly investigate this matter. Thank you again for your valuable feedback. We wish you and your family a swift recovery. Best regards, Swissôtel Sharm El Sheikh All Inclusive Collection

Customer review rating 5.0/5

Mayar B. Families - Confirmed reviews ALL

I visited Swissôtel Sharm El Sheikh All Inclusive Collection on January 18, 2026, with a group full of kids—and let me tell you, it is truly one of the best family resorts I have ever experienced. From the moment you walk into the resort, you’re immediately wrapped in a sense of calm. There’s an instant feeling of peace that makes you forget about stress and anxiety. The reception team was incredibly welcoming, especially with the kids. Check-in was smooth and efficient, and they took the time to explain everything we needed to know to fully enjoy the resort. The rooms were excellent—spotless, comfortable, and regularly cleaned. Ramadan رمضان,, who was responsible for our room, was exceptional. He was attentive, professional, and always made sure the complimentary minibar was fully stocked. His attention to detail really stood out. The resort offers a wide variety of activities and entertainment: waterparks, multiple swimming pools, a kids’ club, adult spa facilities, and some of the best food I’ve ever tasted. It’s a large resort, but they make getting around effortless with golf carts operating around the clock. They even take you to the stunning private beach overlooking the beautiful shores of the Red Sea—no long walks required. As a parent with multiple kids, I truly appreciated the attentive lifeguards at every pool. It gave me peace of mind while the kids were swimming. Around the pools, you’ll also find ice cream stations, coffee shops, and bars, ensuring you have everything you need—all included in your booking. The food deserves special praise. It’s so diverse that each restaurant feels like stepping into a different country. Abu Mahmoodابومحمود, , whom we met at one of the restaurants, was one of the kindest staff members—engaging with the kids, chatting with the adults, and making everyone feel genuinely welcome. Mohammed, one of the waiters, was equally kind and thoughtful; he even made a flower out of a napkin for my daughter, which completely amazed her. And the barista at the coffee shop makes one of the best cappuccinos I’ve ever had—perfectly setting the mood for the day. The spa was incredibly relaxing. The massage was outstanding—I actually fell asleep during it because it was that soothing. The spa also includes a Turkish hammam, steam and sauna rooms, and a small snack station in the spa lobby. They even offer yoga instructors and fitness trainers throughout the resort. When night falls and it’s time for adult entertainment, the resort really comes alive. They offer global-themed shows and music, including Samba dancers, a Queen tribute band featuring a performer who did an impressive Freddie Mercury, and an incredible Cuban band (Havana Spirit), among others. If the music keeps you going and you’re not ready to call it a night, the Sky Lounge is the place to be. Their DJ turns it into a high-energy after-party where you can dance the night away. The resort also offers valet and shuttle services to take you wherever you need—whether to the airport or nearby locations—saving you from the chaos and hassle of street vendors. Swissôtel Sharm El Sheikh truly runs like clockwork. All essential services are seamlessly provided, including a strong security presence with guards patrolling at all times. Even basic maintenance is handled immediately—I once called an electrician around 12:00 AM after forgetting to insert the room card to activate the electricity, and he showed up right away and resolved the issue. This place is genuinely exceptional. If you’re hesitant about going, don’t be—just go. You’ll have the time of your life.

Dear Mayar B., Thank you for sharing your detailed feedback regarding your recent stay at Swissôtel Sharm El Sheikh All Inclusive Collection. We are delighted to hear that you and your family had such a memorable experience during your visit. It is gratifying to know that our reception team provided a warm welcome and that your check-in process was efficient. We take great pride in maintaining high standards in our accommodations, and it is wonderful to hear that your room met your expectations. Our team members, including Ramadan, Abu Mahmood, and Mohammed, will be recognized for their exceptional service, which contributed to your overall enjoyment. We are also pleased that you appreciated our diverse dining options, spa facilities, and family-friendly activities. The safety and enjoyment of our younger guests are paramount, and we are glad that our attentive lifeguards provided you with peace of mind. Thank you for your kind words and encouragement to future guests. We hope to have the pleasure of welcoming you and your family back in the future. Best regards, Swissôtel Sharm El Sheikh All Inclusive Collection

Customer review rating 4.5/5

Agris G. Families - Confirmed reviews ALL

Very understanding and welcoming staff

Dear Agris G., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found our staff to be welcoming and accommodating, and that you enjoyed a comfortable experience. Your feedback is greatly appreciated. Best regards, Swissôtel Sharm El Sheikh All Inclusive Collection

Customer review rating 4.0/5

Filippo M. B. Families - Confirmed reviews ALL

Our family had a more than pleasant stay at the resort, and overall the experience was very positive. The services were excellent, and what truly made the difference was the staff: from the housekeeping team to the hotel staff, everyone was professional, helpful, and genuinely empathetic. They were always present, attentive to our needs, and made us feel well looked after throughout our stay. From this point of view, we were very satisfied as a family. The only aspect we would like to point out concerns the food. As an Italian family, although we generally ate well, we felt that both the buffet restaurant and the à la carte restaurants did not fully meet the expectations of a 5-star hotel, especially in terms of flavors and menu options that reflect Mediterranean tastes. The quality was acceptable, but the cuisine did not fully align with what we are used to. Overall, it was a very enjoyable stay, thanks above all to the excellent service and the outstanding attention of the staff.

Dear Filippo m. b., Thank you for sharing your feedback regarding your recent stay with us at Swissôtel Sharm El Sheikh All Inclusive Collection. We are delighted to hear that your family had a pleasant experience and that our staff's dedication made a positive impact on your visit. Your commendation of our team's professionalism and attentiveness is greatly appreciated. We acknowledge your comments regarding the culinary offerings at our restaurants. While we aim to provide a diverse array of dining options, we understand that our cuisine may not always align perfectly with every guest's expectations. Your insights regarding the flavors and menu options reflecting Mediterranean tastes are valuable to us, and we will take them into consideration as we strive to enhance our dining experience. We appreciate your kind words and hope to welcome you back to our resort in the future for another enjoyable stay. Goodbye, Swissôtel Sharm El Sheikh All Inclusive Collection

Other web-users rate our hotel

  • 960 reviews 8.9/10 Location
  • 1,190 reviews 8.1/10 Room
  • 4,693 reviews 9.4/10 Service
  • 22 reviews 9.1/10 WiFi
  • 2,508 reviews 8.7/10 Food
  • 896 reviews 8.8/10 Amenities
  • 800 reviews 7/10 Beach
  • 792 reviews 8.2/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Sharm El Sheikh