Swissôtel Sharm El Sheikh All Inclusive Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,183 reviews

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Description

Our accommodation(s)

Hotel location

Swissôtel Sharm El Sheikh All Inclusive Collection

Naama Bay Sharm El Sheikh, South Sinai, Egypt
46619 SHARM EL SHEIKH
Egypt

GPS:27.915817, 34.329948

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,183 reviews

Customer review rating 5.0/5

Chelsey W. Families - Confirmed reviews ALL

We stayed for a week with the whole family 15 of us. The staff were so attentive, great with the kids, we were so comfortable. Entertainment every night, close to the town. Beautiful rooms and so many activities. We couldnt ask for more thank you

Dear Chelsey W., Thank you for your kind words and for choosing Swissôtel Sharm El Sheikh All Inclusive Collection for your family getaway. We are delighted to hear that you found our location convenient and enjoyed the attentive service provided by our staff, as well as the variety of activities and entertainment. It brings us joy to know that your family felt comfortable and well taken care of during your stay. We hope to welcome you back in the future for another memorable experience. Best regards, Swissôtel Sharm El Sheikh All Inclusive Collection

Customer review rating 5.0/5

Tammi W. Families - Confirmed reviews ALL

We went as a large family of 14.My mother and father have been to sham el sheikh 14 times and this has been their most favourite place by far.the care and detail they put in every day it was so humbling. To the waiter who would get us snack/drinks/ice-cream for us and the kids.by the pool. To the towel guy who gave the children life jackets to swim.Beeno at the shops such a lovely soul and kind . To the cleaners who sung happy birthday to me and the rooms they clean anytime of day with the biggest smiles. Ahmed the restaurant boss who was super!!! who would take the time to sit us down and made the children smile and would joke with them you made this special time so precious and genuinely a memory to remember big boss misses you too :) . We as a family have never loved and felt so accepted the people work so so hard!! to make your stay count with the most kindest smiles thank you for your hard work and great sense of humour we miss you already and hope to come back soon. 🧡💛🧡

Dear Tammi W., Thank you for taking the time to share your wonderful experience at Swissôtel Sharm El Sheikh All Inclusive Collection. We are delighted to hear that your family had such a memorable stay and that our team made a significant impact during your visit. It is heartwarming to know that our staff provided exceptional service and contributed to creating a joyful atmosphere for you and your loved ones. Your kind words regarding our waitstaff, cleaning team, and restaurant management are truly appreciated and will be shared with them, as they strive to ensure every guest feels welcome and valued. We take great pride in our commitment to excellence and are thrilled to have met your expectations during your stay. We look forward to the opportunity to welcome you and your family back in the future for another unforgettable experience. Warm regards, Swissôtel Sharm El Sheikh All Inclusive Collection

Customer review rating 3.5/5

Marco A. Families - Confirmed reviews ALL

Nice place, fun for all family, very clean and wonderful staff. Food is decent but alcohol is horrible

Dear Marco A., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our hotel to be clean and our staff wonderful. We appreciate your comments regarding the food and beverage selection, and we will take your insights into consideration for future enhancements. Goodbye and best regards, Swissôtel Sharm El Sheikh All Inclusive Collection

Customer review rating 3.0/5

Evgenii N. Families - Confirmed reviews ALL

We travelled with my wife, one-year old son and my mother-in-law. The location was great, with many interesting places, pools, a spa, and a large area for walking. The food was good, but every member of my family got sick during the vacation (either food poisoning or a stomach virus) with all the accompanying symptoms, which ruined the holiday itself. The rooms were also a bit outdated, but the place itself and the staff made a good impression. It was also very helpful that there was a doctor’s office on site, he helped us treat our son.

Dear Valued Guest, Warm greetings from Swissotel Sharm El Sheikh. Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our location, facilities, and the friendliness of our team, and that our on-site doctor was able to assist your son during your stay. At the same time, we are truly sorry to learn about the health concerns you experienced, as this is certainly not the experience we aim to provide. Please allow us to clarify that we have not received similar complaints, and we were hosting a large number of guests. According to the medical report from our on-site doctor, the symptoms described were indicative of a mild case of gastroenteritis. We take all such matters very seriously and always prioritize the health and safety of our guests. For further details and to review the doctor’s report, we kindly invite you to contact us directly at: SW… We truly value your feedback and hope to have the opportunity to welcome you back in the future for a more comfortable and enjoyable experience. Kind regards, Swissotel Sharm El Sheikh

Customer review rating 4.5/5

Yulia R. Families - Confirmed reviews ALL

Good à la carte restaurants, friendly staff, fairly new rooms, and quite tasty food by Egyptian standards. This is our fifth time in Egypt, and this time all family members were satisfied.

Dear Yulia R., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our à la carte restaurants, found our staff friendly, and appreciated the quality of our accommodations and cuisine. We look forward to welcoming you and your family back in the future. Goodbye and best regards, Swissôtel Sharm El Sheikh All Inclusive Collection

Other web-users rate our hotel

  • 1,089 reviews 9/10 Location
  • 1,446 reviews 8.1/10 Room
  • 5,613 reviews 9.4/10 Service
  • 25 reviews 9.3/10 WiFi
  • 2,843 reviews 8.7/10 Food
  • 1,047 reviews 8.8/10 Amenities
  • 961 reviews 8.2/10 Cleanliness
  • 891 reviews 6.9/10 Beach

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