Customer review rating 4.8/5 1,868 reviews
ALLSAFE approved hotel
Ultra All Inclusive Concept
Stay at One, Enjoy at two offer with Rixos Premium Seagate
Check-in from 14h00
Check out up to 12h00
100% genuine reviews from our guestsFind out more
very good stay
Amir B. I. Families - 19/09/2021 Confirmed reviews ALL
I am so happy because I found people understand the meaning of the tourism industry. starting from garden workers to senior managers. Rixos Sharm management is professional, clear vision and mission.
Good stay & lovely place & staff
Ibrahim M. Couples - 18/09/2021 Confirmed reviews ALL
Was very nice stay & unexpected
Could be better
Tal Couples - 18/09/2021 Confirmed reviews ALL
the hotel is very good and the service in the pools, resturants, bar and other facilities is very good but in the the reception tha service was very poor and bad. They never really helo you and not so nice. They just transfer you from one to the other and tell you they will come back to you while they dont. For example i had food posining in the hotel which made me sick for 4 days!! I had high fever and diarrhea for 3 days and i hqd to extand my stay in the hotel for.one more night because i couldnt come back home. For 3 days i suffered and didnt use what i payed for! Didnt drink, eat only rice and soup! And the worse part was that i didnt get any compensation for this! They didnt even gave me extansion of the stay for free which i had to have becuase of the food of the hotel! When i told them about the fever and the diarrhea they told me they will get the test results of the food and will talk with me tomorrow but still no one conected with me and they didnt even write where i eat and what! Really really bad and humiliating experience. Other than that we liked the hotel and its facilities and service (not from the reception) and we would really like to come back if we were treated with respect like other guests. We also didnt like the fact that they didnt give good explanation qbout all the facilitues of the hotel to thepeople booked throgh booking.com and only to people who paid directly to rixos! This is not good cuase we didnt know things we can do in the hotel while oter knew.. Regarding the food we must say that overall it was good (much better than other hotels in sharm el shekh) but the deserts where allways dry and not fresh and this is not appropriate to hotel in the level of rixos. Very dissapointing. But atferall this is one of the best options in sharm el sheikh...
M. Y. Families - 15/09/2021 Confirmed reviews ALL
Friendly staff, excellent service Quit and clean
Wonderful Place !
Amin A. Couples - 13/09/2021 Confirmed reviews ALL
Excellent all inclusive service , clean and the place environments inspiring positive energies.
Our most recent 20 reviews