Rixos Premium Seagate 5 stars

Customer review rating (ALL Rating) 4.7/5 1,816 reviews

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Description

Hotel extras

  • Aquaventure Park

  • Largest Spa in Egypt

  • Upscale Suites & Villas

  • Most preferred family and kid-friendly hotel in Sharm el-Sheikh

Our accommodation(s)

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Hotel location

Rixos Premium Seagate

South Sinai, Nabq Bay
46628 SHARM EL SHEIKH
Egypt

GPS:28.0382366483, 34.4313179836

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,816 reviews

Customer review rating 4.5/5

Judy W. Couples - Confirmed reviews ALL

Stayed for 11 nights, room, food and location excellent. Staff went above and beyond

Dear Judy W., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed our gardens, the quality of food, and the exceptional service provided by our staff. Your feedback is greatly appreciated. Best regards, Rixos Premium Seagate

Customer review rating 4.5/5

Kelly W. Families - Confirmed reviews ALL

Plenty to do, lots of space and never felt crowded. You can eat and drink around the clock. Staff make the place what it is, they are all willing to go above and beyond for you and I now understand how people can return to the same hotel. Entertainment wasn't the normal run of the mill, it far exceeded my expectations like everything did to be honest. The pier was a joy to walk down with no 2 days being the same. The restaurant staff were amazing and catered for my gluten free diet - big thank you for my omelette, spaghetti bolognase, pizza, pancakes and sweet and sour chicken. The shuttle bus service was a great addition and we would often just have a ride around on it lol. The drinks menu was extensive. and A massive plus for me was not being pestered to buy things or do things all the time and every member of staff were professional and not like other hotels in the region where men try to chat women up. To find fault with this hotel I would be really be going out of my way - thank you so much Rixos for making our holiday one we will never forgot and we look forward to seeing you again soon.

Dear Kelly W., Thank you for taking the time to share your wonderful experience at Rixos Premium Seagate. We are delighted to hear that you found ample activities to enjoy and appreciated the spacious environment of our hotel. It is gratifying to know that our dedicated staff contributed positively to your stay by catering to your dietary needs and providing outstanding service. We take pride in offering a diverse range of entertainment options and are thrilled that they exceeded your expectations. Your kind words about our shuttle service and the extensive drinks menu are much appreciated, as we strive to enhance our guests' experiences. Moreover, we are pleased that you felt comfortable and welcomed during your visit, and that our professional approach made a difference. Thank you for your generous feedback; we look forward to welcoming you back for another unforgettable holiday in the future. Best regards, Rixos Premium Seagate

Customer review rating 5.0/5

Rustam U. Families - Confirmed reviews ALL

This was amazing! Especially the working staff is so nice and friendly! Really loved there. Wanna go back

Dear Rustam U., Thank you for your kind words regarding our staff's friendliness and service. We are delighted to hear that you had an amazing experience and would love to welcome you back in the future. Best regards, Rixos Premium Seagate

Customer review rating 0.5/5

Adnan A. Families - Confirmed reviews ALL

I was shocked why the service was bad And the bees in the lobby A hotel like this i shoudnet see one beey

Customer review rating 4.5/5

Andrew J. B. Families - Confirmed reviews ALL

Stayed in room 7104 from 15/06/2026 until the 22/06/2026. Previously stayed in Rixos Premium Belek (RPB) and having stayed in different resorts in Egypt, thought this might be a good fit. On our previous stay at Rixos Premium Belek, we rated our experience as 10/10. Our stay at Rixos Premium Seagate (RPS) is rated as 9/10. The differences between the two properties (in our opinion) are below; Drinks around the pool; At RPB, drinks around the pool are free flowing, easily served 6-7 times per day, without the constant need to tip to guarantee the bar staff returning. At RPS, on multiple days we were asked if we wanted a drink only 2 times. This is despite tipping the bar staff on multiple occasions. Drinks fridges around the property; At RPB, the drinks fridges around the property have water, fruit juice, and soft drinks in (Coke, Coke Zero, Fanta, Sprite etc). At RPS, the drinks fridges only have bottled water and the odd carton of fruit juice. Booking of à la carte restaurants; At RPS, the booking system for gaining a reservation at the à la carte restaurants is completely flawed. At 1600 you are expected to log in, and try to book for the following 48 hours. We tried this multiple times and at 1601, all booking slots were already gone. Overall, a very good family holiday, but adopting a few more touches from other Rixos Premium properties would make the next step up from 9/10 to 10/10.

Dear Andrew J. B., Thank you for taking the time to share your feedback regarding your recent stay at Rixos Premium Seagate. We are pleased to hear that you enjoyed your family holiday and rated your experience positively. We appreciate your comments regarding the drink service around the pool. Your observations on the frequency of service will be taken into consideration as we strive to enhance guest experiences. Furthermore, we acknowledge your feedback about the availability of beverages in our fridges; your suggestions will be reviewed to see how we can improve this aspect of our service. Additionally, we understand the challenges you faced with the booking system for our à la carte restaurants. We continually seek ways to refine our processes and your insights will help us in this endeavor. We value your perspective as a returning guest and hope to welcome you back in the future to experience the improvements we aim to implement. Best regards, Rixos Premium Seagate

Other web-users rate our hotel

  • 2,751 reviews 9.5/10 Location
  • 2,008 reviews 8.4/10 Room
  • 15,124 reviews 9.6/10 Service
  • 32 reviews 7.5/10 WiFi
  • 8,505 reviews 9.6/10 Food
  • 2,168 reviews 9.3/10 Vibe
  • 2,053 reviews 9.2/10 Amenities
  • 1,987 reviews 9.4/10 Bar

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