Rixos Premium Seagate Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 3,580 reviews

ALLSAFE approved hotel

Information message

Rixos Premium Seagate
See on a map
+ 20 Services

Hotel extras

  • Rixy Kids Club

  • Awarded Spa

  • Nine a la carte Restaurants

  • 34000 Square Meters Aqua Park

  • Free Wi-Fi

Hotel location

Rixos Premium Seagate

South Sinai Nabq Bay
46628 sharm el sheikh
egypt

Fax: (+20)693710140

Check-in from 14h00

Check out up to 12h00

  • CAIRO SHARM EL SHEIKH:  SHARM EL SHEIKH

  • By plane

    RAS NASRANI At 9km / 5 miles

GPS:28.03138, 34.43802

Hotel services

Check-in from - Check out up to

In summary
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 378

Find out more

Our guest reviews for
Rixos Premium Seagate

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

3,580 reviews

Customer review rating 5.0/5

Elina P. Families - 12/01/2022 Confirmed reviews ALL

Cosy decorations and atmosphere

Dear Dmitry M., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect vacation retreat for a family

Customer review rating 4.0/5

Ervins Families - 11/01/2022 Confirmed reviews ALL

Good stay, good facilities and friendly personnel. Service was exceptional - however, there are still some minor things: * check-in hassle with quite awkward nudge to upgrade to more expensive room - obviously showing that the staff has a problem to find and free up the reserved room; * inability of guest relations to help reserve restaurants for a bigger company - however, when we visited the restaurants we saw that it is possible and that restaurants were able to compose tables and serve bigger companies (we were 12 people)...contrary to what guest relations stubbornly repeated to us! * buffet restaurant too crowded and food dispatch sometimes too clunky and slow! These are minor things where to improve but it did not destroyed our good experience!

Dear Ervins K., Thank you for taking the time to tell us about your experience at the Rixos Premium Seagate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Cheerful stay

Customer review rating 4.5/5

Ehab M. Families - 10/01/2022 Confirmed reviews ALL

The staff are great we’ll trained

Dear Abdullah m., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very nice place and friendly staff

Customer review rating 4.5/5

Jasmin Families - 06/01/2022 Confirmed reviews ALL

Would love a night with Arabic live music/band/dance

Dear Yasmin S., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Every thing was great especially staff so helpful and cheerful

Customer review rating 5.0/5

Dr S. Families - 05/01/2022 Confirmed reviews ALL

Great time esp the staff from reception to host support team to transport to the beach staff and aquapark all great .. also presence of near by facilities just beside the gate with amazing gift shop the whole experience was amazing

Dear Mohammad s., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Ruta Families - 04/01/2022 Confirmed reviews ALL

We are happy with reataurants, good meal, cleaning services, sport activities. Thank you!

Dear Ruta G., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, Good stay

Customer review rating 5.0/5

Nadia I. Families - 04/01/2022 Confirmed reviews ALL

excellent

Dear Nadia I., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

excellent stay

Customer review rating 5.0/5

Erik Families - 03/01/2022 Confirmed reviews ALL

Evrething was really good

Dear Ernestas K., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Everything was great definitely a good stay!!!

Customer review rating 4.5/5

R. Families - 01/01/2022 Confirmed reviews ALL

The rixos is a very good experience in Egypt highly recommend. The staff, the service was really good & definitely worth the money. If I was to go to Egypt would stay there only!

Dear Sarodiya R., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not bad

Customer review rating 3.0/5

Khaled S. Families - 31/12/2021 Confirmed reviews ALL

The stay was ok however the room quality has deteriorated. Furthermore the food quality although still good but it is has dropped

Dear khaled S., Thank you for taking the time to tell us about your experience at the Rixos Premium Seagate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hospitality redefined

Customer review rating 5.0/5

Bassam A. Families - 30/12/2021 Confirmed reviews ALL

Extremely friendly staff, highly trained professional staff, excellent stay. Will definitely do it again and again..

Dear Bassam A., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good time, but less satisfied than previous time

Customer review rating 4.0/5

Giedrius Families - 28/12/2021 Confirmed reviews ALL

Still on very good level, but few things made our experience less good than previously. Overall staff is very friendly, facilities in good shape, good procedures in place for controlling potential spread of Covid19 - staff is always wearing masks, no food self service - I congratulate for this. But kids pool in Aqua park is officially warmed, but not enough - that's why we stayed there for 30min during whole stay while it was one of primary reasons for choosing travel destination.

Excellent in all aspects

Customer review rating 5.0/5

Mona A. Families - 26/12/2021 Confirmed reviews ALL

The bar tenders and all the workers are amazing I would like to thank dura at ladies spa she is amazing i took 2 days with her

Dear Mona a., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Customer review rating 4.5/5

Bahgat M. Families - 26/12/2021 Confirmed reviews ALL

All is good except for adding the points to my account, I have been informed as I booked through booking.com I cannot get any points added to my All card which is really odd The same happened with me on august 2021 for my stay in Rixos Sharm. Other than this all is brilliant

Dear Bahgat M., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5

Walid N. Families - 26/12/2021 Confirmed reviews ALL

Outstanding performance in everything Rixos Hotels is an addiction , can’t be any where else when it comes to vacation Many thanks for all of you

Dear Walid N., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very nice

Customer review rating 5.0/5

Osama M. Couples - 23/12/2021 Confirmed reviews ALL

Excellent

Dear Osama A., We very much appreciate your comments regarding your stay at the Rixos Premium Seagate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

All most good personal and good hotel infrastructure.

Customer review rating 4.0/5

Aivaras V. Families - 18/12/2021 Confirmed reviews ALL

Everything was well, except 2 things: 1. Laud music on evenings/nights program (or bad windows insulation); 2. Went check out, I was accused for stealing bathrobe, but finally they found it.

Dear Aivaras V., Thank you for taking the time to tell us about your experience at the Rixos Premium Seagate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Our most recent 20 reviews

Our other hotels nearby

All our hotels in sharm el sheikh