Rixos Premium Seagate 5 stars

Customer review rating (ALL Rating) 4.7/5 1,825 reviews

Rixos Premium Seagate - Image 1
Rixos Premium Seagate - Image 2
Rixos Premium Seagate - Image 3
Rixos Premium Seagate - Image 4

Description

Hotel extras

  • Aquaventure Park

  • Largest Spa in Egypt

  • Upscale Suites & Villas

  • Most preferred family and kid-friendly hotel in Sharm el-Sheikh

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Rixos Premium Seagate

South Sinai, Nabq Bay
46628 SHARM EL SHEIKH
Egypt

GPS:28.0382366483, 34.4313179836

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,825 reviews

Customer review rating 2.5/5

Chloe D. Families - Confirmed reviews ALL

The hotel is ok, the staff on the whole are friendly (some aren't but the majority were nice), the facilities are good but a little tired. Food wasn't great, the buffets looked like they'd be sat there a while (definitely saw the same dishes at lunch and then still there at dinner - yuk!) and I personally got gastro issues from the food unfortunately. We had a good time as a family, mainly because our children had a good time in the pools, waterpark and the sea - we just don't feel like the hotel was good value for money overall.

Dear Chloe D., Thank you for sharing your feedback regarding your recent stay at Rixos Premium Seagate. We are pleased to learn that your family enjoyed the pools, waterpark, and the sea, as these are indeed highlights of our property. However, we regret to hear that your experience was marred by the quality of the food offerings and the condition of some facilities. We strive to provide a diverse and fresh dining experience, and your comments about the buffets and specific food issues are taken seriously. Our team continuously works to enhance our services and facilities, and your insights will help guide future improvements. We appreciate your acknowledgment of our staff's friendliness, as providing exceptional service remains a priority for us. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future to provide an improved experience. Best regards, Rixos Premium Seagate

Customer review rating 4.0/5

Mark C. Families - Confirmed reviews ALL

Stay was enjoyable with helpful staff! Rooms are dated and could do with refurbishment. Booking system for à la carte restaurants is a concern with most restaurants fully booked at the time the system opens. Guest services were helpful in securing bookings.

Dear Mark C., Thank you for your positive feedback regarding your stay. We appreciate your compliments about our staff and your overall enjoyment. We acknowledge your comments about the room condition and the booking system, and your input is valuable for our continual improvement efforts. Best regards, Rixos Premium Seagate

Customer review rating 2.5/5

Claire G. Families - Confirmed reviews ALL

Beautiful hotel but the buggies are far too many cannot have a leisurely stroll around the hotel as getting pushed onto the grass every 2 minutes. Hard with small children as they don’t move out of the way fast enough, grandson nearly got run over at one point. Events tent should be positioned away from the hotel rooms as it is far far too loud.

Customer review rating 5.0/5

Satilmis B. Families - Confirmed reviews ALL

This year, we visited the same hotel for the second time for our vacation. This time, we had a very enjoyable holiday with a group of 17 people. From the moment we checked in, we would especially like to thank Ms. Nur for her support with all our reservations and requests during our stay. You should definitely visit, experience, and dine at the à la carte restaurants.

Dear Satilmis B., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your group had an enjoyable holiday and appreciate your recognition of Ms. Nur's efforts in assisting with your reservations and requests. It is wonderful to know that you enjoyed our à la carte dining options. We look forward to welcoming you back for another memorable experience in the future. Best regards, Rixos Premium Seagate

Customer review rating 5.0/5

Andrew S. Families - Confirmed reviews ALL

This is a LinkedIn message I have sent to Soner, Dear Soner, Thank you for accepting my connection request. I just wanted to reach out to you as I was a guest at Rixos Premium Seagate last week and wanted to congratulate you on delivering such an exceptional experience. The accommodation, leisure facilities, restaurants, and food were all fantastic. However, your people are the best team I have ever encountered. The consistency of service, an effort to exceed expectations and such a warm welcome was across every member of staff I encountered. Through, the beach coffee bar, incredible experience at Mangal and Mykonos, the very educated man who managers the outdoor gym on the beach and in reception, your team truly made the experience for my family. In a world of many options on where we can visit for a family holiday, your hotel is the best we have visited and I cannot wait to return. Congratulations again, Andrew S.

Dear Andrew S., Thank you for taking the time to share your wonderful feedback regarding your recent stay at Rixos Premium Seagate. We are thrilled to hear that you and your family had an exceptional holiday experience with us. It is gratifying to know that you enjoyed our accommodation, leisure facilities, and dining options. Your commendation of our team's commitment to providing outstanding service is particularly appreciated, as we strive to create memorable experiences for all our guests. We believe that a dedicated and welcoming team is essential in delivering the high standards we aim for, and your recognition of their efforts means a great deal to us. We look forward to welcoming you back in the future for another remarkable stay. Thank you once again for your kind words. Best regards, Rixos Premium Seagate

Other web-users rate our hotel

  • 2,719 reviews 9.5/10 Location
  • 1,985 reviews 8.3/10 Room
  • 15,185 reviews 9.7/10 Service
  • 34 reviews 7/10 WiFi
  • 8,900 reviews 9.7/10 Food
  • 2,116 reviews 9.4/10 Vibe
  • 2,015 reviews 9.2/10 Amenities
  • 1,903 reviews 9.5/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Sharm El Sheikh